Assistant Operations Manager Jobs in London, Greater London
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
This role will provide day-to-day administrative support and project support to the department head and the overall team to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Develop a thorough understanding of Muslim Aid’s work areas in order to ensure strategic linkages / appropriate dissemination of information or assignment of actions.
- Develop, maintain and review administrative systems to achieve maximum efficiency and to have high-level exposure across the organisation including admin, finance, IT, HR, supporter services, IP, comms etc.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Assist the Head of Income Generation and Marketing with the preparation of PowerPoint presentations, documents, briefing papers, action points and reports as requested and to track work across all relevant departments to ensure the nominated Manager undertakes action within the agreed timeframe.
- Provide administrative support to Head of Income Generation and Marketing in preparing and drafting correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required by the Head of Income Generation and Marketing.
- Be the gatekeeper and first point of contact to stakeholders, assessing priorities, redirecting calls, enquiries, and face to face meeting appointments.
About You:
- To be successful in this role you will need:
- Educated to Bachelor’s degree level.
- Experience of organising and coordinating meetings and events.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
- Provide excellent customer service to internal and external stakeholders, ensuring their needs are met promptly and efficiently.
Why you should apply:
Are you searching for a fulfilling and impactful career opportunity that allows you to make a positive difference in people's lives while building valuable skills and experiences? If so, applying for the Administration Support Officer (IGM) role might be the perfect choice for you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
To apply please submit your cover letter (no more than 1 page) and CV.
Do you have experience in managing diaries and supporting a committee or board members? Are you used to providing support to more than one executive at a time? Are you a proactive and highly organised individual looking to support executive directors in their mission to lead and collaborate effectively?
Work setting: Hybrid
Salary: between £37,000 and 38,800 per annum
Hours: Permanent, Full-time (35 hours per week)
Location: London
Closing date: May 2nd
TPP are recruiting a PA to Directors on behalf of our client, a charity dedicated to empowering girls and young women nationwide.
Benefits:
*25 day's holidays plus bank holidays, increasing 1 days per year to a maximum of 30 days.
*Up to 5 days paid volunteering days per year.
*Enhanced maternity leave.
*Pension scheme with up to 10% employer contribution.
*Life assurance of up to 4x the annual salary.
*Employee Assistance Programme.
*Healthcare cash plan and much more!
The Role:
As a PA to the Directors, you will play an essential role in in facilitating the smooth operation of the organisation by working closely with executive directors to provide leadership support.
Main responsibilities:
*Provide high-level support to two executive directors, handling communications and diary management.
*Be the first point of contact for executive directors, managing their inboxes and drafting communications on their behalf.
*Take accurate minutes during meetings and manage action logs, ensuring follow-up on commitments.
*Act as the secretariat for the directorate, leadership team, and project/programme boards, coordinating meetings, agendas, and logistical arrangements.
*Coordinate specific projects and events, providing administrative support and ensuring smooth execution.
*Manage finance processes including invoice payments, expenses, and team credit cards, ensuring compliance and accurate record-keeping.
*Collaborate with the Leadership Support team to streamline processes and improve efficiency across the executive leadership team.
Essential requirements:
*Strong time management skills to handle tight deadlines and conflicting priorities effectively.
*Excellent interpersonal skills.
*Proficiency in Microsoft Office and strong written and verbal communication skills.
*Ability to solve problems quickly and find innovative solutions.
*Experience in a PA/EA role supporting multiple executives and managing complex diaries.
*Experience in managing committees or boards, including agenda management and minute-taking.
*Familiarity with financial processes and handling confidential information with discretion.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
PA to Executive Director of International Programmes
Contract: 13 Months Fixed-term contract, Full Time, Maternity cover
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Join WaterAid as PA to Executive Director of International Programmes to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
About the Team:
The International Programmes Department is made up of four regions: West Africa, East Africa, Southern Africa, and South Asia; and three support teams: Programme Support and Knowledge team, the Programme Funding and Partnerships Team and the Programme Operations Team; the International Programmes Department delivers our work effectively across Africa and South Asia focusing on quality programming; accountability and effectiveness; research, learning and documentation.
About the Role:
The purpose of this role is to provide proactive and professional support to the Executive Director of International Programmes, with some general administrative support to the Programme Operations Director and the International Programmes Senior Management Team.
The role will be split 80/20 with a majority focus on executive support for the Executive Director, ensuring they are well organised and briefed and supported to maximise her capacity to lead WaterAid effectively. The minority focus will be on general administrative support to the Programme Operations Director and to the International Programmes Senior Management Team. The role will also be instrumental in running operations in the department, including supporting the organisation with key high profile programme events, line managing the administrator to ensure the department is working effectively and efficiently within itself and the wider organisation.
In this role, you'll:
A) Provide professional, timely and proactive support to the Executive Director of International Programmes, including:
- Diary and meeting support
- Support internal processes, communications and prioritisation Support internal communications with the directorate and wider organisation so these are timely, strategic and engaging;
- General administrative support
B) Operations for the department
- Oversee departmental operations to ensure compliance with wider WaterAid processes as well as championing, innovating, or streamlining the department's process and procedure.
- Maintain effective filing systems ensuring archive material is safe and can be retrieved in line with Data Protection Regulations.
- Organise and lead logistical planning for any departmental events that take place in either the UK or Country Programme locations, as necessary.
- Work as part of a wider team of PAs and Administrators across the organisation, ensuring mutual support and good communication between teams.
About You:
- Proven successful track record of being a Senior Administrator or Personal Assistant in a global organisation, including exceptional diary management;
- Effective time-management, organisation and prioritisation skills, including ability to manage multiple projects and priorities and to keep track of high volumes of information within a busy environment;
- Excellent communication skills (written and verbal), including ability to assimilate information quickly and produce accurate minutes, clear PowerPoint presentations and written briefings;
- Integrity and the ability to act with discretion and respect confidentiality.
- Digitally literate with excellent IT skills, particularly for setting up virtual meetings and effectively using Microsoft Office tools, with extensive experience of using PowerPoint and creating simple and compelling presentations;
- Numerical accuracy and experience of managing and processing invoices and expenses. Ability to co-ordinate / track project budget.
- Team player who is motivated by the desire to support others to be effective and efficient in their work, proactive, with confidence to take initiative and solve problems;
- Willingness to travel in the UK and internationally, if required, for the proper performance and delivery of the role;
Closing date: Applications will close at 23:59 on 12th May 2024. Availability for test and interview is required the week commencing 27th May 2024 and 3rd June 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
We are working with an independent research institute who are recruiting for a Executive Assistant to the Director and COO. The Director, has responsibility for research within the institute, and also is a senior professor. The COO, oversees the charitable and administrative structures of both the institute.
Although the primary focus of the role is support for the Director and COO, the role will contribute to the wider institute, particularly event and meeting support. It will be a varied role which will suit someone with previous experience of administration or personal assistant work in the area of science of healthcare.
As EA you will
- Act as gatekeeper between internal/external stakeholders.
- Manage all aspects of the Director's quarterly trustees including collating, editing and proofreading ready for submission to the Board.
- Schedule management on behalf of the Director and COO.
- Produce high quality reports, summaries, presentations and organisation charts.
- Provide secretariat support for monthly Leadership meetings and quarterly trustee meetings.
- Provide meeting briefings and summaries for the Director/COO.
To be successful in the role you will
- Have discretion, diplomacy and trustworthiness.
- Be flexible and adaptable.
- Good oral and written communication skills.
- The ability to be proactive and take the initiative.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Our client, a leading London University, is looking to appoint a Student Funding Assistant to provide advice and information to staff and students in relation to tuition fees and UK student loans.
This is a short term post, running for 6 weeks in the first instance. You will be required on site 3 days per week, in south west London.
The main elements of the role will include:
- Providing advice to students applying for funding via external agencies, including the SLC, NHS, US Federal Aid and other national and international funding bodies
- Monitoring our shared mailboxes, responding to queries and referring matters to colleagues/other services as appropriate
- Assisting with processing students’ applications to our hardship funds and the Conference Presentation Fund
This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Finance and Grants Assistant, Global’s Make Some Noise
We are Global’s Make Some Noise
Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with funding and development support, with the aim to make sure that nobody is left facing life’s toughest challenges alone. We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK.
Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. Take a central role in managing and streamlining the finance and grants function as an integral team member. This period marks a pivotal moment with a fresh strategy, increased ownership, and broader impact throughout the organisation. The role is dynamic, with shifting priorities and focuses throughout the year, which are outlined below.
Reporting of the role
This role reports to Head of Finance and Governance with a dotted line to the Grant and Programme Manager (this is a job share).
Overview of job
We are hiring a Finance and Grants Assistant to support financial and grants operations processes. Responsibilities include participating in the operational and administrative activities of the finance function, leading to the accurate recording of financial information for accounting purposes, as well as managing financial records, and supporting our grant-making processes.
3 best things about the job
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Opportunity to work across the Finance and Grants functions of a unique organisation that funds and empowers small charities.
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Unique position, embedded within a cutting edge, fast-paced media and entertainment business which has a voice across the UK.
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You’ll get to make a real and positive difference, working with amazing causes and great people from a wide variety of charities all over the UK.
Measures of success
In the first few months, you would have:
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Successfully complete daily and weekly finance and grants tasks, successfully managing the finance and grants email inboxes and be confident answering questions and resolving queries.
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Built relationships with the Global’s Make Some Noise team and other stakeholders.
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Developed your knowledge of our supported charities and funding portfolio, getting to know plenty of our projects and working with them to produce case studies, stories and fulfilling other storytelling opportunities.
Responsibilities of the role
Finance – approx. 40%
Day-to-day financial management of the charity and its Trading subsidiary including, but not limited to:
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Process all day-to-day transactions on the finance system, Xero, including income received from fundraising platforms, ensuring a full audit trail of data processing.
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Complete daily bank reconciliations for all entities, including recording and banking cheques and processing petty cash.
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Raise sales invoices as requested, following procedures to set up in customer systems, and follow up with customers to ensure timely payment.
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Process purchase invoices and expense claims, ensuring appropriate authorisation, in line with delegated authorisations.
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Set up weekly payment runs for approval by the Head of Finance.
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Monitor all financial processes, ensuring finance policies are complied with and deadlines are met, including electronic and physical filing of finance and legal documents.
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Complete month end tasks, enabling to the Head of Finance to close the month, including selected balance sheet reconciliations.
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Keep Gift Aid records up-to-date and assist the Head of Finance with the preparation of Gift Aid claims.
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Assist with the year-end audit, ensuring all relevant paperwork is tidily filed.
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Collaborating with the fundraising team, exploring fundraising and donation collection mechanics, identify new developments in the sector and helping to embed any system changes.
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Train and support the charity team on the charity’s finance processes.
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Provide cover for the Governance & Team Co-ordinator in periods of absence.
Grants – approx. 60%
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Support the Grants Team to process charity applications for funding, including communicating with interested parties, summarising applications, compiling relevant information, conducting research as required and helping to organise related meetings and Grants Panels.
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Preparing and processing funding agreements, reporting forms and other associated paperwork for grants.
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Working with charities to collect and develop storytelling information such as quotes, pictures and case studies, and support sourcing participants and contributors for radio interviews and other editorial pieces as needed.
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Supporting the team in the organisation, planning and delivery of our skills training programme for charities.
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Writing copy for our website and newsletters, and ownership of our communication planner for our charities.
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Managing the Grants Team inbox and being the first point of call for queries.
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Leading on the management of data and uploading of information on our database (Salesforce), complying with GDPR requirements.
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General administrative tasks across the both the Grants and wider charities team, undertaking adhoc projects and supporting initiatives and events as requested.
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Assisting the Grants Managers in all administrative aspects of support.
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Provide cover for the Governance & Team Co-ordinator in periods of absence.
What you will need
The ideal candidate will be proactive, efficient and capable of the following:
Essential Experience
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Strong A-Level results (or equivalent) and/ or relevant degree / or relevant experience
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Would suit someone working towards finance qualification such as AAT
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A passion for working with charities
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Great interpersonal and relationship-building skills
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Strong attention to detail and accuracy in your work
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Good time management and ability to work with tight deadlines
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Ability to deal with personal and sensitive information in a confidential manner
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Excellent organisation skills with adaptability and ability to use your initiative
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Experience in administration or other relevant work
Desired
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Previous charity finance experience
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Strong knowledge of Microsoft Office applications, in particular pivot tables in Excel
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Grant-making experience
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Curiosity about and understanding of the commercial radio sector
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A passion to work in charity and transform lives
On top of that, you’ll be someone who
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Thrives in a fast-paced role - has a keen eye for detail - and is able to adapt their communications across a number of partners.
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You'll need to be passionate about supporting charities, and solutions driven to support our desire to increase our income, reach and impact for UK Communities.
What you can expect from us
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Respect for the individuality, uniqueness, and value of each person with whom we work.
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Personalised onboarding plan and support, IT, and other necessary work equipment, ensuring seamless integration into the MSN team.
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Enjoy the camaraderie of a team that is both enjoyable and goal-orientated, fostering a workplace with driven colleagues who are committed to a supportive work environment.
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The perks of a generous benefits package and commitment to your overall wellbeing and job satisfaction.
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A team committed to your personal and professional development, ensuring your growth and success in the MSN team.
Everyone is welcome at Global
Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.
The client requests no contact from agencies or media sales.
Main responsibilities will include:
Administration
- Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place
- Oversee the general administration of all APD functions including responding to customer queries and feedback
- Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately
- Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
- Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders
Finance
- Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income
- Follow anti-money laundering procedures to ensure APD sales are compliant with legislation
- Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team
- Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy
- Chase debtors and regularly report any overdue payments to the Finance team
Strategy
- Contribute to the APD growth strategy through ideas and practical solutions
- Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development
Communications
- Help to maintain strong communication channels with all partner organisations and customers
- Provide administrative support in developing regional networks, contacts and partners
- Assist with the engagement of employers and partners for projects and programmes
Administration and Legal Compliance
- Maintain positive professional relationships with our participants, partners and stakeholders •
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
- Maintaining positive professional relationships with our participants, partners and stakeholders.
Battersea is seeking a Content Marketing Manager to join our Marketing & Communications Department.
Battersea’s Marketing & Communications Department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
The Content Marketing Manager will be responsible for managing the Content Team within the Marketing & Communications Department, overseeing delivery of the content framework, using evaluation and measurement to enable strategic and creative development so Battersea’s content output achieves brand, marketing and organisational objectives.
Overall objectives of this role:
• Oversee strategic delivery against the content framework, supporting the team in effective implementation and measurement
• Lead the team in developing and delivering best in class creative storytelling content that is strategically aligned, maximised, and continually evaluated.
• Work with stakeholders across the organisation to effectively prioritise and shape briefs coming into the team.
• Work collaboratively across the Marketing & Communications department and other departments and support the team in doing the same including via supporting working structures and tools.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 6th May 2024
Interview date(s): w/c 6th May 2024 & w/c 13th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Contract: One year
3 months’ probation period
Hours: Part time (24 hours a week - there is some flexibility with hours and times)
Salary: £17,400 per annum (£29,000 (FTE))
Line Management: N/A
Reporting to: Project Manager
Annual Leave: 5 weeks plus Bank Holidays (pro rata)
Introduction
Working in a friendly and supportive team, the Admin and Support Assistant will help to facilitate the day to day running of the Foodbank and will be the first point of contact for many visitors, referral agencies, local partners and donors. In this role you will make a real difference to both the people you serve and the staff members and volunteers you work alongside, ensuring a positive experience for all.
Lewisham Foodbank is run by Transform Network (www.transformnetwork.london), a partnership of local churches. We have the Trussell Trust franchise for the London Borough of Lewisham and are one of a network of 1500 Trussell Trust foodbanks across the UK. The foodbank, which has been operating since November 2012, is founded on Christian principles. Not every member of the team is a Christian, but we all subscribe to the same values and would expect the new team member will too. Our strong staff and volunteer teams work with the most vulnerable people to transform lives and communities. Our work is founded on our mission, vision and values, and we are committed to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.
Purpose of the Post
This role will support the smooth running of all Lewisham Foodbank operations by providing effective and supportive communications to those who contact the main Foodbank phone line and inbox. The postholder will be based at the New Hope Centre office (353H Bromley Road, SE6 2RP) and will respond to enquiries in a timely manner with relevant information, or direct them to the relevant staff member. The candidate must have excellent interpersonal skills and will communicate well with other team members, clients and external organisations to troubleshoot when challenges arise, sometimes being required to provide information and support to people facing complex and distressing situations. The postholder will liaise and work closely with the rest of the team to ensure safeguarding procedures are followed and communication is in line with our policies and values.
Lewisham Foodbank works on a referral system and works with over 500 local organisations who refer people to our services. The postholder will be responsible for setting up new referral agencies on our system and sending out onboarding information and regular updates to these partners. They will also have responsibility for checking requests for home deliveries and coordinating the preparation and administration of these with a small group of delivery volunteers. This may occasionally require phoning clients and packing deliveries themselves if a volunteer has not been able to attend.
Main Duties & Responsibilities
● Respond promptly to enquiries on the main food bank phone and inbox from visitors, referrals organisations, donors and others.
● Either reply to enquiries or forward to the relevant member of staff.
● Sort emails into relevant folders and update records, when necessary, on the data collection system.
● Assess requests for deliveries and co-ordinate with delivery volunteer teams to prepare and deliver to a small group of clients’ homes.
● Liaise with referral agencies when more information or communication about deliveries is required.
● Keep the database updated with delivery requests.
● Set up new partners as referral agencies on the Data Collection System and send them all the relevant onboarding information.
● Contact referrers where clients have exceeded voucher limits and agree ongoing support in collaboration with the Project Manager.
● Create and send thank you certificates to donors at regular intervals.
● Support administrative volunteers to issue e-vouchers on behalf of job centres and other agencies that are not signed up as referrers.
● Deal with enquiries regarding Acts 435 grants and provide relevant information or signposting.
● Participate in relevant training courses and Food Network meetings.
● Keep up to date with local support and signposting information.
● Occasionally take minutes at meetings.
● Occasionally visit foodbank distribution centres and be prepared to step in to help at centres or the warehouse if there is an unexpected shortage of volunteers.
● To use online data systems and ensure all warehouse paperwork is stored securely in line with GDPR.
● To attend meetings as appropriate, including meetings which may include a time of prayer and reflection.
● To carry out other duties required by the post as agreed by the Project Manager.
● In agreement with the Project Manager, to pursue a personal programme of learning and development to enhance your skills and performance.
Person Specification
ESSENTIAL QUALITIES
● Be supportive of the goals, Christian ethos, values and vision of Lewisham Foodbank, including a belief in the importance of all people of different backgrounds working together and respecting and valuing each other’s contributions.
● Have a passion for working and supporting those with lived experience of poverty.
● Be a strong team player.
● Be self-motivated and able to carry out responsibilities with minimum supervision.
● Be an excellent communicator.
● Have a sense of humour.
● Be encouraging and resilient, with a strong positive attitude.
● Be a person of empathy, honesty and integrity.
● Have the ability to work well in a team and unsupervised.
● Be able to upskill quickly, make decisions and discern the best course of action in high pressure situations.
ESSENTIAL SKILLS, KNOWLEDGE & EXPERIENCE
● Established ability to plan, organise and prioritise tasks.
● Excellent communication skills - both written and oral.
● Confident with IT systems, including Microsoft Office and cloud file-sharing.
● Flexibility and proven ability to manage a number of tasks at any one time.
● Driving licence or ability to travel around the community.
● Ability to be flexible and proactive to resolve problems and challenging situations when they arise.
DESIRABLE QUALITIES, SKILLS, KNOWLEDGE AND EXPERIENCE
● An awareness of poverty and its wider impact.
● Ability and experience of working with people experiencing poverty and food insecurity.
● A good knowledge and understanding of safeguarding adults and children, although training will be provided.
● An understanding of the welfare system.
● Experience of working or volunteering in an organisation that deploys volunteers.
April 2024
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join our Sport Team. We are seeking a skilled and dedicated individual to join our Opportunities Programme as Sports Manager. In this role, you will play a vital role in overseeing our in-house and community-based Sport Project. Your aim: To help make physical activity accessible to those experiencing homelessness.
About the role:
As the Sports Manager, you will be responsible for The Sport Project. You will be overseeing the day to day running of the project and management of the team including Sports Coordinators, freelancers, volunteers, and peers. You will be leading on expanding the reach of the project, forming partnerships with like-minded organisation and charities and advocating for the importance of physical activity within the homeless sector.
In your role, you will also manage relationships for grant givers and funders, including being responsible for budgets, reporting and reconciliations. Additionally you will support the team in the wider role out of the project across the homelessness community, at time this may involve helping to deliver a proportion of physical activity and helping to engage wider groups of participants and staff.
The approach taken with clients will be psychologically informed, incorporating an understanding of complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships with external partners and helping to make physical activity accessible.
About you:
- Experience managing staff or volunteers and freelancers.
- Experience and knowledge of managing projects or partnerships.
- Experience working with people from a variety of backgrounds and in different settings.
- Your toolkit includes practical expertise in group dynamics and co-production, or you have the enthusiasm and aptitude to develop these skills.
- Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs.
- A non-judgmental approach to working with multi-disadvantaged/complex needs clients and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering .service objectives across work specialisms.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Wednesday 1st May at Midnight
Interview Date: Wednesday 8th May
The client requests no contact from agencies or media sales.
The opportunity:
Battersea’s multiple award-winning Income Generation department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, they provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Within this department sits the Challenge and Public Events team who deliver challenge events, including charity places in the London Marathon and Royal Parks Half Marathon, and our multiple award-winning Muddy Dog Challenge series.
This team is looking for someone to join them as a Challenge and Public Events Assistant on a 6-month contract, to be the first point of contact for fundraising products, In-Celebration and community supporters, as well as our carol concert attendees, delivering exceptional supporter care and building long-lasting relationships. They will also provide administrative support to the Senior Challenge & Public Events Officers to deliver a portfolio of fundraising events and activities, as well as take the lead on small projects.
This will be a rewarding opportunity to play a role in giving the dogs and cats in our care a better life, and we are looking for someone who has experience of delivering outstanding supporter/customer care, is able to work collaboratively with colleagues from other teams, and has a full, valid UK driving license and is confident driving vans and other vehicles.
Please note that this role is a 6-month fixed term contract.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): w/c 20th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Educational Grants & Relationships Manager
The Merchant Taylors' Company is looking for an exceptional person to lead on its educational grant-making and its education-related relationships. The grant-making is delivered primarily through the Merchant Taylors' Foundation. It’s partly about schools but also potentially any setting in which education improves lives – for example, offender rehabilitation, or our Early Years joint programme with the Leathersellers’ Company.
You’ll sustain vibrant relationships between the Company and schools throughout England and Northern Ireland with which it has close links. Some are state-maintained, some in the independent sector, and you’ll love both types.
You’ll lead on education-related volunteering opportunities for the Company’s membership, a vibrant community of people whose birth decades span the early 2000s back to the 1930s.
You’ll also lead on relationships with all the stakeholders affecting our education-related work. You’ll ensure those relationships are flourishing and mutually advantageous, and you’ll lead on identifying and building new ones to increase our impact.
You’ll support fundraising work for the Foundation, for example through creating compelling pieces for social media and hard copy publications.
You’re a fast learner and clearly very able. You are clever, proactive, pragmatic and financially astute. Your influencing and diplomatic skills are strong. Your social skills are brilliant with people of all ages and walks of life. Your oral and written communication skills are excellent, and you’ll need them for working with Merchant Taylors’ boards and committees and communicating with the Company’s membership. You’re not afraid of taking responsibility, or being accountable. You are a strategic thinker. You’re great on the big picture as well as the detail. You’re confident with figures and financial information. You’re also confident with IT and, given we’re a small team, you’ll love using IT applications to help us work efficiently.
You don’t need a professional background in education. The qualities above are much more important. This job could suit someone with great potential who is looking for the next step up, or someone who can already demonstrate experience of everything from their career to date. Either way, the selection process may include skills tests.
For more information including how to submit a valid application, please see the instructions in the Candidate Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Overview
As a Lead Literacy Workshop Facilitator, you will deliver dynamic literacy workshops to children and young people in East London schools. Working closely with our communities and delivery lead, you'll create a supportive learning environment and tailor workshops to meet the unique needs of participants.
About us
Established in 2013, the United Kingdom and Europe World Literacy Foundation have been dedicated to building strong communities through literacy and education. In 2018, UK Reads was introduced to provide literacy support through distributing books and resources nationwide while delivering author-led workshops to children to inspire the next generation of readers who lacked resources and opportunities to develop and excel. Additionally, UK Reads works to facilitate a global pen pal project, inspiring young writers and offering them a platform to connect, fostering cultural awareness and enhancing writing skills.
About the Project
UK Reads: Literacy Impact East London specifically focus on children and young people aged 11-18 years. The project is designed to reach young people from diverse, low-income backgrounds and ethnic minorities. We have observed that approximately 85% of our beneficiaries come from low-income families, 10% of our users are students with Special Educational Needs and Disabilities (SEND), reflecting the diverse range of learners we aim to support. Additionally, 45% of our beneficiaries come from Black minority communities, highlighting the importance of promoting inclusivity and addressing potential disparities in literacy outcomes.
We acknowledge that low literacy rates often vary through boroughs and are committed to reaching the most underserved, underrepresented, and marginalised young people across East London. We collaborate with schools and community organisations to implement a tailored intervention that addresses the specific needs of each group, offering a diverse range of services to expedite the development of foundational literacy skills.
Key Responsibilities
- Deliver engaging literacy workshops in schools, fostering a safe and collaborative learning environment.
- Lead workshops, ensuring participants actively engage in literacy activities and get the most out of the experience.
- Tailor workshops to diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds.
- Encourage and motivate participants to enhance their literacy skills and confidence.
- Support the delivery lead in setting up activities and managing logistics for smooth workshop operations.
- Implement workshop activities safely and professionally.
- Collaborate with school staff to customise workshops and identify areas for improvement.
- Attend monthly virtual check-ins with the delivery lead.
Requirements
- Previous experience delivering workshops or in an education setting
- Strong understanding and sensitivity to diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds.
- Excellent communication and interpersonal skills.
- Confidenct and Engaging
- Ability to work collaboratively as part of a team.
- Commitment to promoting literacy and educational opportunities.
- Willingness to work flexible hours with no guaranteed hours.
- Valid DBS (Disclosure and Barring Service) clearance or willingness to undergo checks.
How to Apply
If you're passionate about empowering young people through literacy education, we want to hear from you! Please submit your CV and a short cover letter detailing your relevant experience and why you're interested in joining UK Reads.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
E3G PROGRAMME FINANCE LEAD, OPERATIONS, LONDON
E3G funding comes from a wide variety of funders around the world. We are looking for a CCAB qualified finance person with a minimum of 3 years’ experience in a charity or not-for-profit programme finance context. The role will work with the Chief Financial Officer and Programme Leads to manage our financial relationships with these funders and the end-to-end finance activities across our funders and programmes.
Background
Founded in 2004, E3G is a not for profit organisation who are world leading strategists on the political economy of climate change, dedicated to achieving a safe climate for all. Our goal is to translate climate politics, economics and policies into action.
E3G currently has offices in London, Brussels, Berlin and Washington DC. Some European travel is required.
Key Responsibilities
- Managing monthly internal project reporting to project leads.
- Managing external funder reporting and project audits.
- Liasing with project leads and project management team to provide expert advice and ensure compliance with funder regulations across projects.
- Supporting with the development and review of funder budgets for grant proposals.
- Managing staff rate card process for charging out time to funders.
- Managing cash receipts process from funders.
- Delivering regular funder income and cashflow forecasting.
- Supporting statutory audit process for revenue recognition on projects.
- Supporting management and development of internal project management system.
- Ad hoc financial analysis as required to support strategic decision making.
- Management of one Assistant Finance Manager
- Deputising for CFO at senior management and board if necessary
Experience and Skills
The successful candidate will:
- Qualified accountant with a minimum of three years post qualification experience.
- A strong desire to work for a climate change, not for profit organisation is essential. Experience in not-for-profit or charity organisations is essential.
- Strong Excel skills are essential with the ability to work competently with minimum supervision.
- Solid organisational skills and good attention to detail.
- Strong communication skills, both written and verbal.
- Hybrid Working but ideally at least 2 days per week in the London office.
What we offer
- Permanent, full-time position.
- Flexible working arrangements and hybrid working approach.
- 25 vacation days + additional leave between Christmas and New Year.
- 7.5% Employers Pension contribution plan.
- E3G offers a reward and benefits package which compares well with other organisations within our sector. The indicative salary range in the UK for this position is up to ₤57,000- £65,000.
- Yearly process for remuneration review.
E3G is unable to provide any relocation assistance to candidates who would need to move in order to take up this position. Occasional international travel may be required from time to time.
E3G will require candidates to demonstrate that they have the right to live and work in the UK.
How to apply
Please submit your application in English
Please include:
- A CV of maximum two pages
- A cover letter of no more than one page outlining why you are applying for this role and when you would be able to start
The deadline for applications is 17 May 2024.
This is rolling recruitment with interviews being conducted until the position is recruited. We reserve the right to remove this advert, dependent on the level of response received. You are therefore advised to submit your application at the earliest convenience.
Whilst we very much appreciate the time you will have taken with your application, unfortunately due to the level of response we receive we will not be able to reply to every candidate. Therefore, if you have not heard from us with 2 weeks of the closing date please assume that on this occasion you have been unsuccessful.
E3G values diversity and welcomes applications from all suitably qualified candidates regardless of age, gender, race, disability, sexual orientation, religion or ethnic background. We aim to build an inclusive workforce that is reflective of the populations we support, and actively seek applications from those who are marginalized and underrepresented. We are committed to providing reasonable accommodations to applicants with disabilities.
We work on the frontier of the climate landscape tackling the barriers and advancing the solutions to a safe climate.
The client requests no contact from agencies or media sales.
King’s College London offers an intellectually stimulating environment, where staff are dedicated to the advancement of knowledge and learning in the service of society. We are a multi-faculty institution, providing high-quality research, education and innovation across the social sciences, humanities, health, law, dentistry, and sciences. As a member of the Russell Group, we are committed to maintaining the highest standards in research and education.
The Finance, Procurement, Strategic Planning and Analytics directorate, led by the Chief Financial Officer / VP (Finance), comprises c.150 roles located across our campuses in central London. The Finance department of c.100 roles provides various accounting, assurance, advisory, decision support and financial processing functions for the whole university.
The Director of Finance Business Partnering (Operations) is a critical role within the Financial Strategy, Planning & Performance division that will lead, develop and deliver high quality finance business partnering and decision support to all the central services of the university, including providing financial planning, reporting and insight across revenue and capital funded activity.
You will support the senior Director of the Financial Strategy, Planning & Performance function in development and improvement projects. Examples include the development of a professional competencies framework to support career progression and performance at all levels, supported by learning and development opportunities, improving key processes, resource allocation and financial planning methodologies, and reporting on financial performance.
As part of the function’s senior management team, this role will lead a team of finance business partners who will provide outstanding partnering services to our central services including large functions such as Estates and Facilities, IT, Students & Education, Research Management and on other crucial ‘head office’ activities. Working closely with the corporate reporting team on the provision of management accounts, you will lead on financial performance support in-year and across our three-year financial planning framework. You will also undertake and provide professional support to your team on business partnering skills, financial modelling, business case development and financial appraisals. You will play a wider role as a senior member of the finance leadership team on cross-college initiatives and be asked to deputise for the senior Director of the division or their peers.
It is an exciting time to join the university as we are making a step change in our support and advice, particularly to directorate heads and our Senior Vice Principal (Operations), and onwards through the leadership roles across the central service directorates where financial and operational decisions are made.
This is a full time post (36 Hours per week), and you will be offered an indefinite contract. We work in a hybrid way and there is an expectation of being able to work at least three days a week in our offices to help facilitate a collaborative working culture.
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Professional Accountancy Qualification
2. Highly resilient with the ability to run multiple objectives, large senior teams and complex political processes concurrently
3. Exceptional understanding of running and leading financial planning, monitoring, forecasting and business partnering in a complex and large organisation
4. Exceptional leadership skills and a service approach in your professional work
5. Ability to operate and deliver change and improvements in a complex organisational environment
6. Exceptional business case financial appraisal and modelling skills
7. Ability to communicate clearly and effectively in the written word and in person in a variety of formats including committee presentations and policy documentation
8. Numerate and IT literate with the ability to use the standard suite of office software together with excellent knowledge of one or more corporate finance/ERP and reporting systems
9. Significant recent experience of leading business partnering, financial support and advice functions and services
10. Experience of designing, delivering and improving capital planning and reporting processes
11. Leading teams to achieve complex and competing objectives over a variety of time horizons in partnership with other technical leads and partnered areas.
12. Ability to build and manage internal and external relationships
13. Self-management and ability to work independently to meet deadlines
14. Attention to detail and working to a high-level of accuracy
Desirable criteria
1. Degree level qualification
2. Leadership of technical / professional staff who manage their own work and activities
3. Experience of having worked in or with the university sector
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We have a strong equality, diversity and inclusion agenda and would expect the post holder to demonstrate these values.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. The deadline for applications is Sunday 19th May 2024. If you would like to discuss the role, please get in touch with Bryony Thomas via the Allen Lane agency website.
Shortlisting will complete late May and may include an initial conversation with Allen Lane, our recruitment partner for this role. First stage interviews with King’s College London are planned for early June.
We are not able to offer sponsorship for candidates for this role who do not currently possess the right to work in the UK.