Are you proactive, outgoing and self-motivated?

We’re looking for someone who can make a difference in local communities.

This is an exciting opportunity to help develop our established community transport scheme in a new area. You will be based at our Sevenoaks office and cover Gravesham, Dartford and Swanley. Access to your own car is essential for this role.

Dial 2 Drive is a low-cost service supporting older people and vulnerable adults to maintain their independence; volunteer drivers support clients to attend medical appointments, health activities and community services, go shopping and meet up with friends. 

You will plan, organise and deliver promotional and volunteer recruitment activities, aiming to increase the client base and recruit volunteer drivers to meet service demand. You will manage volunteer applications, interviews and induction. It’s important that volunteers have a great experience with Imago, so you will ensure they feel supported and valued in their roles.

You should be confident in speaking, delivering presentations and developing networks. Attention to detail is a key skill and you will maintain excellent records using our bespoke database. You will be expected to provide cover for staff leave at our Tunbridge Wells hub, so will be fully trained to use the scheduling system and other processes.

We consistently receive great feedback about this much-valued service.

Be part of something amazing

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join the charity as we transition to our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life.  

This role is an exciting role supporting the administration and development of our digital and phone services.The team deliver person centred support for older people, their friends, family and carers. We want to connect people together over the phone and online and tailor our online experiences, so people can better support themselves.

You will work alongside the team to manage all the administration and data requirements supporting them to deliver a Telephone Befriending Service through volunteers and as they expand the range and variety of our service offer, developing our digital services offer.

We are looking for someone who is passionate about high quality customer service and particularly improving the lives of older people. Your experience of ensuring the systems, processes and administration for a team is delivered efficiently and in a timely way will enable us to extend our reach to those who need us most.

The ideal candidate will have:

• Experience of providing administrative support to a small team

• Experience of using a Microsoft Office applications and databases for recording of information

• Experience of delivering good customer service and the ability to problem solve

• The ability to prioritise your work and get on with minimal supervision, proactively seeking support if you need it

• The ability to work flexibly.

• Experience of preparing data and reports

• Experience of maintaining and developing administrative systems and processes

• A good understanding of working with older people.
 

As well as a competitive salary we offer 28 days annual leave plus public holidays, a generous pension scheme with life assurance, learning and development opportunities, season ticket loans, a cycle to work scheme and an employee assistance programme.

We are passionate about diversity and inclusion and creating an environment where we can ALL be ourselves

We are currently home-based due to the COVID-19 Pandemic, so this role is currently home-based.

To apply, please visit our website to submit a cover letter and up to date CV detailing how your skills and experience meet the criteria within the Job Description and Person Specification.
 
Interviews will be held on Monday 29 March.

We are looking for a skilled, enthusiastic and well organised individual who has a passion to support young people via schools and education interventions! This role requires an individual with excellent communication and strong organisational skills as well as someone who understands the challenges that schools face in setting up interventions that help the future development of their students.

Please download the job specification for more information about this position. If you would like to apply for this role, please ensure that you complete our application form and send it in no later than 6pm on Thursday 18th March 2021. Good luck!

Home based (Ideally candidate should be located in Scotland)

Join Beat as we start a new and exciting area of work to provide efficient and effective administrative and project support to Beats national officers and project team. 

This is an exciting new post that will support the officers in the devolved nations as well as project support for a new project in Scotland.  The post holder will be expected to work directly with the national officers and in particular the Scotland officer.  The post will involve administrative support for national meetings, handle enquiries, promotion of events and project specific work and customer service / stakeholder relationship management.  The position will also involve recruiting volunteers for the project and working with them on a daily basis.  The role will be varied but have brilliant support from across the organisation. 

The Church of Scotland project this post will support is a three-year project. Beat will be working with Guilds across Scotland, delivering presentations on eating disorders and the services Beat provides, as well as supporting fundraising efforts of individual Guilds.  As part of the role, this post will be expected to coordinate and liaise with Guilds to arrange the presentations. 

To apply, please download and complete the application form via the website. Completed application forms should be uploaded on this page by 9am on 15th March 2021

Please note we cannot accept CVs except by prior arrangement.

Shortlisted candidates will be informed by close of business on 22nd March 2021. Interviews will take place on 29th and 30th March on Zoom.

(Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.)

Are you looking for a rewarding, varied, flexible part time job where you can not only make a difference but see it for yourself? Does working to support the health, happiness, and independence of older people with the help of volunteers of all ages inspire you? 

Abbey Community Centre in Kilburn, North West London, is looking for a part time assistant to help support the efficient and effective delivery and development of our centre’s award-winning good neighbour befriending scheme, Kilburn Good Neighbours, and our Tech Buddies digital inclusion project.

This could be an ideal role for someone looking for their first job in the voluntary and community sector, or for someone wanting a rewarding community-focussed part time role through which they can help improve the health and wellbeing of disadvantaged older people.

The main purpose of this NEW role at our centre is to assist our Kilburn Good Neighbours Scheme Coordinator coordinate home befriending volunteer visiting, ad-hoc practical assistance, digital inclusion tech support, social groups, and food parcels for residents aged 60 and over living in Kilburn, West Hampstead, and nearby areas (North West London).

About Kilburn Good Neighbours: helping Kilburn's over 60s stay healthier and happier in their own homes

Kilburn Good Neighbours was started by Abbey Community Centre in November 1998. The scheme's principal aim is to help older and elderly people living in Kilburn and nearby to remain living happier and healthier in their own homes by supporting them to stay socially active, involved in their community, and better connected.

Membership of Kilburn Good Neighbours (KGN) is open to all local older people aged 60 and above although most members tend to be aged 75+.

Kilburn Good Neighbours has been running for almost 22 years and has won numerous awards in recognition of the kindness and commitment of its staff and volunteers. Most recently its volunteer team was awarded the Queen’s Award for Voluntary Service, widely regarded as the MBE of community groups.

About Abbey Community Centre: more happens together

Abbey Community Centre is a multiple award-winning small community charity located in Kilburn, North West London, helping local people of all ages, ethnicities, backgrounds, and circumstances to come together and improve their health and wellbeing.

Established in 1976, the centre provides a warm, welcoming venue alongside numerous social groups, community activities and projects, services, special events, and volunteer opportunities.

The centre is enjoyed by and helps a wide variety of local residents. However, much of its work is focussed on those affected by multiple disadvantage, particularly local low-income families with young children, and older and elderly people at high risk of suffering social isolation and loneliness.

Through the centre residents develop friendships, strengthen connections, enjoy socialising, pursue and expand their interests and hobbies; increase their confidence, skills and opportunities; improve their health, fitness and wellbeing; and receive support, information and advice.

Local people greatly value the centre, and most of the centre’s volunteers live locally, helping to make where they live an even better place.

Abbey Community Centre is a fun, rewarding place to work, especially if you are friendly, thrive on variety, enjoy helping people, have a strong sense of purpose, and want to make a difference.

Interested? Please check out the job description and person specification. We are looking for the right person to join us in May 2021.

Team Up is looking for a dynamic intern to support our programme team and get the most out of our systems to enable our inspirational volunteer tutors to transform the life chances of pupils from disadvantaged backgrounds.  This is an exciting internship working for Team Up supported by the Jack Petchey Internship Programme which means the postholder will be required to take part in the Jack Petchey Internship development programme and the mentoring programme. 

Terms & Conditions

• Salary: £21,157.50 per annum (London Living Wage)

• Start Date: April 2021

• Working hours: Full time role c. 37.5 hours per week

• Contract length: 12 month internship

• 25 days holiday per year, to be agreed with line manager

• Reporting to: Head of Programmes

About Team Up

Team Up works to reduce the widening attainment gap in education by helping underachieving disadvantaged pupils double their expected progress and improve their future prospects. We do this through inspirational volunteer tutors, with the support of qualified teachers.

We deliver free online and in-person small group tuition in maths and English to over 1,000 disadvantaged pupils in London and the South East each year.  We have ambitions to expand programme delivery further into Essex in 2021/22.

We offer enrichment programmes to pupils who we tutor  to raise their commitment to their tuition subjects and increase aspirations for further education or new career ideas.  Enrichment programmes consist of interactive workshops, including STEM subjects and career based Q&A’s, at top universities and employer workplaces.

Alongside our delivery team of qualified teachers, we train over 300 volunteer tutors (mainly in full time education, aged 17-21 years old) who value the meaningful volunteer experience we offer them for their future careers.  Each tutor is placed on our Rising Leaders programme where Team Up commits to provide a professional mentor to those who want one, a reference and career workshops and seminars as well as tutors being able to achieve a certified qualification with SSAT (Schools, Students and Teachers Network).

About the role

This is a demanding and exciting role for a multi-skilled individual looking to gain experience in a charity with an impactful programme and committed volunteer base.

This is a crucial role with an overview of our systems and processes,  supporting our Head of Programmes with programme delivery in understanding how to make data work for our cause. 

In this role you will be responsible for coordinating specific elements of our delivery programme including support work on our new virtual classrooms software, understanding the context in which our Head of Programmes monitors her team, our growing number of pupils and tutor performance through data and the systems around this data collection.  You’ll coordinate events as part of our Rising Leaders Programme to our volunteer tutor base which will give you an opportunity to build relationships with our alumni and communicate with them on a regular basis.  Three times a year, leading up to the start of a new term, our tutor recruitment team will need extra help and you will be able to understand the process of engaging with volunteers and onboarding them as Team Up tutors. 

When required, it’s essential this role, like all Team Up roles, join in carrying out administrative tasks to enable the charity to run effectively. 

We aim to give you a balance between detailed and structured work and an overview of our organisation with strong transferable skills to strengthen your CV for your future.

Team Up is seeking someone with ambition, high expectations and attention to detail, keen to develop themselves in an environment that rewards entrepreneurship and accountability for results. If you are committed to making a difference to young people and to your own development, this is the role for you.  We believe in supporting and teaching our pupils whilst developing our tutors and team.

You will be joining a small team of staff in a fun and friendly environment where we work hard for the mission and for each other. We look forward to welcoming you on board.

The responsibilities below are a comprehensive view of the available role but we have a clear plan of induction, training, learning, developing and reviewing over the 12 months with support from the line manager and Senior Management Team.

Responsibilities

Virtual Classroom (Vedamo system)

• Creating tutor accounts and virtual classrooms for each tuition group at the start of each term, including adding tutors to the Vedamo system

• Be a Vedamo trouble-shooter during tutoring sessions so if tutors or pupils are struggling to get on to Vedamo or upload lesson resources etc. you are able to support with these technical issues

Data Collection (Salesforce system)

• Monitor and chase up tutor’s weekly PRR (Performance Review Report) to be completed in Salesforce

• Working with our Head of Programmes and Fundraiser to understand the data required for our fundraising reports to donors and using Salesforce to create the relevant impact data reports.  Developing an understanding of how Team Up uses impact data in different areas of our organisation and for different stakeholders and learning to interrogate our database for this data.

• Supporting our Head of Programmes by using our systems for weekly monitoring data and understanding what this represents and how we use this information internally. 

Volunteer Tutors: Rising Leaders Programme

• Monitor and complete SSAT awarding for tutors

• Organising and administration of tutor development events, liaising with speakers, venues (if in person) and sending invitations

• Coordinating our mentoring programme for volunteers, where suitable career mentors are matched with volunteers to help support their own development

Tuition and Enrichment Programme Support

• Prepare and check appendices for mid and end of programme reports, this will entail working with the programmes managers to understand the needs of each school partner report

• Audit how much pupil data schools have given us and chase gaps

• Building your knowledge so you can analyse previous term’s impact data, which will be used to make recommendations for programme development going forward

• As we move online, we require many more tutors to support our online programmes, support us in managing the ongoing tasks of tutors unable to attend sessions (e.g. due to illness) and helping in coordinating cover at short notice with our delivery team

• Supporting tutor recruitment processes (at busy times) with organising tutor interviews and assisting with completing DBS checks for volunteers

Communications & Marketing

• Planning and monitoring collection of content for future impact report e.g. pupil and tutor case studies, school testimonials, photos of sessions and quarterly newsletter, this will be with the support of our Senior Management Team

• Assisting with the wider branding of the charity, including updating the website and maintaining social media channels

• Maintaining regular contact with volunteer tutor alumni

Administration

• Submitting the travel expenses of volunteers on our finance system,Xero, which is widely used in the charity sector

• Entering and updating/uploading data on the charity’s online database system, including work on Salesforce and Google Drive

• Assisting with any ad hoc administrative tasks to support tuition, enrichment and the Rising Leaders programme delivery

• Any other reasonable requests made by line manager

Key Skills and Attributes

Essential

• Excellent organisational and strong interpersonal skills

• Desire to own and manage responsibility for achieving organisational goals

• Confidence working with external stakeholders and young people

• An interest in marketing and communications

• Experience working in a team to solve problems

• Interest in collecting and using data to drive results

• Enthusiastic and curious about a youth charity organisation

Desirable

• Experience organising and delivering projects and events

• Experience in forming or maintaining relationships with stakeholders

• Experience of monitoring and evaluating performance data

• Experience of using and maintaining a database system

Application process

If you would like to apply for the role, please apply with a cover letter explaining how you feel you fit the requirements of the role, along with your CV.

Interviews will begin on the week commencing 22nd March 2021 with the final interviews held on Friday 26th March 2021.  Please indicate in your covering letter if this date is unsuitable so we can arrange an alternate interview date in advance.

Main purpose of Job

We are looking for Schools Project Coordinator, to oversee the Schools Team Programmes and develop our training, resources, and service delivery in schools.

KEY RESPONSIBILITIES

• Oversee the work of Schools Team programmes in schools: Heads Smart, Smart Schools and be responsible for Smart Moves.
• Provide a coordinated approach to developing wellbeing and resilience through Smart programmes in schools, to enable young people to make positive, independent decisions when faced with difficult challenges in their lives
• Further develop the Smart Moves programme, which has been developed in consultation with teachers and young people, based on the Resilience Framework (developed by Prof. Angie Hart and Dr. Derek Blincow, with help from Helen Thomas and a group of parents and practitioners) and the resources produced with Hove Park School, Boingboing and YoungMinds, to maximise the impact of Eikon’s service and drive innovation and growth
• Update resources shaped by the Resilience Framework to increase a young person’s resilience and create new targeted resources for students in primary and secondary schools
• Introduce and establish Smart Moves programme in schools and work with teaching staff to deliver engaging and interactive ways that the materials can be used to ensure desired outcomes are achieved
•  Establish and maintain good relationships with schools to provide information and advice on wellbeing projects by Eikon and other appropriate organisations
• Responsible for marketing and promotion of services and liaising with school staff to identify needs and follow up on delivery
• Design web content and Wellbeing newsletters to promote Eikon resources for schools
• Update website information, social media and manage downloadable resources
• Oversee Smart Moves order process end to end
• Write end of year reports, in consultation with the other programme leads (Smart Schools and Heads Smart)
• Ensure programme targets are met for all 3 programmes 
• Monitor and evaluate the impact of programmes in line with an evidence base

We are looking for an Executive Assistant to be the supportive force that empowers our CEO. The ideal person for the role will have high capacity, be a proactive problem solver with exceptional communication skills and a meticulous attention to detail. Candidates should have previous experience in an office environment performing a broad range of both strategic and administrative duties and strong track record in providing support within a changing environment.

At the heart of Home for Good’s team culture is our love for Jesus and passion for serving and supporting vulnerable children. As well as delivering excellence in strategy and innovation, the post-holder will also be expected to model these core values and help shape team life. Therefore this post is subject to an Occupational Requirement that the postholder be a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

This role will be partly based at our London office, with flexibility for home-working. We welcome applications from all suitably qualified persons and all appointments will be made on merit. We would particularly welcome applications from the Black, Asian and Minority Ethnic (BAME) community who are currently under-represented at this level in the organisation.

Please see the application pack for more information. The closing date for this role is 9am on Wednesday 17 March 2021. To apply, please download and complete the application form and submit it via the Home for Good website. 

This is a full time post providing administrative support predominantly to the Grants function at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

UHB Charity is dedicated to improving the experience of patients, their families and the staff who care for them.

The Charity raises funds to support patients of the four hospitals by providing new and innovative equipment, funding research and supporting patient and family welfare projects.

The Queen Elizabeth Hospital Birmingham in particular has a world class reputation, and specialises in cancer treatment, organ transplantations and trauma care. It is also home of the Royal Centre for Defence Medicine, where the UK’s military patients are treated.

Heartlands Hospital has a specialist neo-natal unit and very busy children’s and maternity units.

Good Hope Hospital and Solihull Hospital serve the towns of Sutton Coldfield and Solihull.

The post offers flexible working from home and the opportunity for office working at any of our four hospital sites as suits the job holder and line manager.

The Administration Assistant - Grants will work closely with other members of the hospital charity, in particular the Office Manager and Charity Chief Executive, to efficiently administer the grant making programme for the hospital charity.

Working as part of a team the post holder will have specific responsibility for accurate inputting of charitable orders, checking suitability of grant requests, correspondence with suppliers and procurement teams.

The post holder will also learn how the Charity proactively seeks feedback on its grant programme, and will be actively involved in sending out and obtaining grant review forms and passing on interesting case studies to the Charity’s communications team.

Working as part of a team the post holder will also be involved in accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers.

This role would suit someone looking to gain experience in a grant making organisation

Location: Bristol, UK – office-based 
Salary: £21,905 p.a
Duration: permanent
35 hours/week • Benefits • Pension

This is a great opportunity to join a professional fundraising team in a dynamic international development charity. Our goal is to reduce poverty and protect the environment in the drylands of Africa – helping some of the poorest communities in the world to grow a way out of poverty.

We’re looking for an enthusiastic, personable and conscientious individual with a passion for providing excellent supporter care for Tree Aid’s donors. Your role will be to support all areas of administration for the Supporter Fundraising department, primarily through the administration of donations, donor correspondence and database analysis.

Key objectives are to:

1. To support all areas of administration for the fundraising department
2. Process donations and respond to enquiries, maintaining a high level of donor service
3. Work with the Finance Department to ensure accuracy of donations reporting
4. Assist with income generating activities and provide support to the Fundraising Officers

Who we are looking for:

We’re looking for an enthusiastic, friendly and organised administrator to join our professional fundraising team.

You will be confident in communicating with our supporters on the telephone and by email, have excellent written communication skills and be familiar with using databases for inputting and analysing data. 

You will be responsible for a variety of administrative tasks, have excellent organisation skills and will be expected to play a vital role within the fundraising team. 

Our approach to recruitment:

We value diversity and welcome applications from applicants from all backgrounds. We particularly welcome applications from people with a Black, Asian or minority ethnic (BAME) background.

We recruit with openness and transparency. We employ people on the basis of their ability to carry out the role being recruited for. We ensure that no applicant receives less favourable treatment than any other on the grounds of disability, gender, race, religion or belief, age, sexual orientation, marital status, parental status, caring responsibilities or hours of work.

How to apply:

To apply, please visit the Tree Aid website. Please send us your CV, together with a Supporting Statement (max. 2 pages) explaining how you meet the person specification, plus equal opportunities form. See Tree Aid website for details. 

Key dates:

Closing date: 9am Monday 15th March
Online task submission: Tuesday 16th March
Interviews: Friday 19th March
Start date: Monday 19th April or as soon as possible thereafter

Candidates must be legally entitled to work in the UK at time of application.

As a charity with limited resources we can only respond to successful applicants.

Full time 37 hours per week over 5 days Monday to Friday

Salary £19,408 to £22,741 per annum

Temporary Maternity Cover position for one year

The role is usually office based in Bournemouth – temporary remote home working during the pandemic. When restrictions lift this role may require some office working, home working and occasional travel for meetings

This post offers an exciting opportunity for those wanting a career in human resources, to further develop skills through involvement in various aspects of HR including recruitment, induction for employees & volunteers, DBS checks, organisational & service changes, training & development, systems and general HR administration.

Candidates should have experience in HR administration and be an active team player. Excellent interpersonal and communication skills are essential to provide a comprehensive generalist HR support service. You should be organised, able to prioritise, have accurate record keeping skills, be confident in IT packages and systems to support the HR team. Your willingness to be flexible and adaptable is key and will ensure this is a rewarding position.

Please note that a fibre broadband is required to be able to work from home.

If you feel that you can contribute in this way, we would like to hear from you.

We are looking for an innovative fundraiser who can take us to the next level in terms of our individual giving programme. You will have experience of developing and acquiring supporters and enjoy team work.

Kangaroos is a registered charity founded in 1994 that provides a range of fun, inclusive year round clubs and trips out, in and around Mid Sussex, for children and adults with learning disabilities and complex medical needs. With the dedication of our staff, volunteers, trustees and supporters, we strive to enrich the lives of our members and their families. We do not let their disabilities hold them back and enable them, in a safe and supported environment, to participate in social activities that bring colour and joy to their lives.

Our individual giving programme has developed strongly over the past two years, with our investment in a new supporter database (Donorfy) and the promotion of campaigns and appeals. It is a great time to be joining us and the Fundraising Coordinator (Individuals) will have considerable scope to introduce further innovations.  This is a part time role circa 21 hours per week. The post holder will have responsibility for acquiring new supporters, encouraging our existing individual donors to progress from making one off donations to giving regular donations, identifying individual donors that may make high value donations and developing approaches that encourage supporters to leave Kangaroos a legacy.

You will work closely with other members of our fundraising team and also with our communications coordinator. We have a flexible hours working policy and our office is based in Wivelsfield, close to Haywards Heath. A mix of working in the office and from home is possible.  

If you are interested in applying please click the 'Apply button' and  send in your CV and a covering letter referring to the job description attached.

Only shortlisted candidates will be contacted, interviews will be held during the week commencing the 22nd March 2021.

DataKind UK exists to transform the impact of social change organisations - charities, social enterprises, grantmakers, public sector bodies - through data science capacity building, for the benefit of the people of the UK and other parts of the world. We want a future in which these organisations are making full, responsible use of data science to increase their impact. 

Why? We believe social change organisations make a massive difference to our society, particularly the most vulnerable people and communities. Yet most are not making full use of data and data science to fulfil their missions. We believe that to not do this actively reinforces patterns of inequality and disadvantage in the UK and elsewhere. 

We need a Team Coordinator to join the team to provide critical administrative and logistical support across all of DataKind’s programmes of work. The post will contribute both capacity and skills to the team at DataKind – particularly offering support around managing DataKind UK’s volunteer community of data scientists and building the internal operational processes of the organisation.

The Team Coordinator will also provide a comprehensive PA service to the Executive Director, including diary management, planning meetings, and providing general administrative support. The role will also include liaising with key contacts and stakeholders on behalf of the Executive Director and providing the secretariat function to the Board of Trustees.

We’re looking for an organised and confident administrator with excellent written and verbal communication skills and exceptional attention to detail. Our ideal candidate would be happy working autonomously and have experience of supporting a busy and fast-paced team managing multiple different work streams. We are looking for someone who will anticipate need and suggest solutions to logistical challenges. You’ll need to be helpful and enthusiastic in your approach to work, flexible and people oriented.

The full job description and details on how to apply can be found attached.

City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.

Our Accommodation teams work to provide a safe and secure place for Survivors of Modern Day Slavery who have no where else to go. Accommodation Coordinators are organised and caring. They assist with the management of the service to our accommodation clients by supporting current caseworkers with their cases, offering guidance and instruction and helping train and induct new caseworkers. In addition to this they will complete administrative duties in line with The Salvation Army Modern Slavery Contract. 

• Oversight of preparation of bedrooms, folders and paperwork for new clients

• Arrange team meetings for the house staff and volunteers as well as attend staff and management meetings as needed.

• Maintaining, and developing as needed, local service links and contacts

• Oversight of health and safety checks at the property

• Keeping stock of welcome packs and manage donations at the accommodation

• Administrating petty cash use at the accommodation

• Oversight of Client Management System (CMS) tracking support hours and case management

• Administration of caseworkers/support workers and volunteer’s rota at the accommodation

• To ensure the staff/client and communal and private (indoor and outdoor) areas are kept clean and tidy and to administrate any necessary cleaning rotas

• To organise weekly activities for clients and be a link for those accessing activities in the local area

• To help resolve any on-going issues in the accommodation

• To oversee and help source any health and wellbeing needs in the accommodation

• To encourage feedback and respond to action points raised by clients about the accommodation

• To oversee activities being implemented for clients e.g. holidays, half-term etc

• To organise day to day running of shifts such as appointments, staffing levels and client’s needs

• To carry out on call as designated on the rota

• Management of caseworkers  in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests.

• Be the first point of contact for your team.

• Ensuring adherence to all internal procedures regarding City Hearts, the Safe House and any legislation

• Promoting CH in adherence to the terms of the contract – this may include attending events on behalf of CH as a whole.