Associate director of delivery jobs

Use your culture and people leadership expertise to support the dynamism and excellence of a fast-growing and highly respected youth charity. 

We are seeking an exceptional culture and people leader who brings experience of supporting organisational growth and excellence.

One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.

In the last five years, we have trebled our income to £40m, and more than doubled our staff numbers to 750. This is a new role that we have created to provide leadership to a strategically critical function and to develop our staff and culture so that we maximise our social impact across our 160 sites.

You will be responsible for developing a culture and people strategy in line with our organisational plan, elevating the culture and people function to be as proactive and value adding as possible, and ensuring a thriving, inclusive, and values-driven workplace.

If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.  

For more information please see the job pack attached. Closing date 23rd October. 

Hours: 37 hours per week

Salary: £61,430 - £70,007 p.a. (NJC Spine Points 49 – 55). Salary to be at entry-level except for exceptional circumstances. 

Contract:  Fixed term to 31 March 2027, with potential extension subject to confirmation of funding.

Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.

We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.

It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.

We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.

This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through movement, physical activity and sport.

This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.

We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.

Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.

We're hiring: Interim Director of Research (Maternity Cover)

Part-time / £60,000-£70,000 / Hybrid role 

Location - Home based and London

Hours - 3/4 days per week

Salary: £60,000-£70,000 depending on experience

We are looking for an Interim Director of Research (Maternity Cover) who will lead a talented research team of staff and associates providing direction and oversight for a diverse, ambitious research portfolio. As part of the Senior Leadership Team, you will play an essential role in strategy and have a hands-on approach from quality assurance and developing research practice, to managing projects and nurturing partnerships.

You will need to have deep roots in qualitative research, as well as the work of charities and funders, with experience of line management, team supervision and leading on new work development.

You will play an essential role at a key moment for IVAR. Charities are facing mounting pressures and ongoing complexities, and IVAR’s work is critical in supporting the response.

About us

At the Institute for Voluntary Action Research (IVAR), we work with charities, foundations and public agencies to strengthen UK communities through action research. We champion the role and contribution of the voluntary sector. We listen, learn and share what helps – and what gets in the way – so that funders and decision-makers can put charity voice at the heart of change.

As Interim Director of Research, you will lead a motivated and talented team of research staff and freelance research associates. You will be responsible for maintaining and developing a strategic and balanced research portfolio, including leadership of project design and new work development.

You will work closely with the Director of IVAR and both the Deputy Director of Research and Director of Communications to support quality assurance, supervise specific projects, and ensure that IVAR meets its ethical standards. As part of the Senior Leadership Team, you will also support and feed in on all people matters and contribute to embedding an inclusive and equitable approach and internal culture. For more details of our work please read our full job description.  

You will have a proven track record at the senior leadership team level and in line management, experienced at moving between strategic and operational priorities, and be confident to lead a research team in a collaborative and developmental way. 

You will have strong experience of research design, bid writing and generation of new work. You will be skilled in qualitative and action research, including significant experience of facilitating complex processes and discussions.

It is essential that you have experience of the voluntary sector and working with funders.

If you feel that this sounds like you would love to hear from you. 

What we offer:

• £60-70,000 per annum (pro rata for part time)
• Hybrid Working (Thursdays are a key working day in the London Office, SE11)
• 0.6-08 FTE Hours (3/4 days per week)
• 30 days annual leave (pro rata for part time)
• Pension matched to 5%
• Personal and Professional Development opportunities

How to Apply 

Please complete an online application by noon Sunday 26th October 2025. 

Interviews will be held in person at the offices on Thursday 6th November 2025.

Start date: 5th January 2026 or before 

Please submit your CV, a cover letter (maximum of two A4 sides) and links to a couple of examples of reports/papers that you have authored. Your cover letter should include;

• Why you are applying
• How you meet the person specification
• Your availability to start 
• What in particular you would bring to IVAR. 
  

We value, welcome and respect all the differences that make us who we are, including age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.

Company Description

Marie Curie is the UK’s leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

You’ll join Marie Curie’s Policy & Public Affairs team in Scotland – part of our award-winning UK Policy & Research Directorate. We are a collaborative, passionate, and evidence-driven team working to influence national and local government, challenge inequalities, and ensure palliative and end of life care is accessible and high-quality for everyone.

As Senior Policy Manager, you’ll play a leading role in shaping Scotland’s end of life care agenda. You will develop evidence-based policies, build influential relationships with decision-makers, and lead strategic campaigns to drive meaningful change. Working alongside colleagues across the UK, you’ll help deliver Marie Curie’s vision of a Scotland where everyone’s right to palliative care becomes a reality.

Your Impact:

• Lead development of high-impact policy projects to influence end of life care in Scotland.
• Build and maintain relationships with MSPs, ministers, government officials, and sector leaders.
• Develop and deliver public affairs and campaign strategies to influence decision-makers.
• Analyse and respond to government consultations and legislative developments.
• Represent Marie Curie Scotland externally through media, conferences, and events.
• Collaborate with colleagues and partners across the UK to deliver evidence-led, coordinated policy change.
• Contribute to the Scotland policy team’s strategic direction and deputise for the Associate Director when required.

Key Criteria:

• Significant experience leading policy and public affairs work, ideally in health or social care.
• Strong political awareness and proven ability to influence at national and local levels.
• Excellent written and verbal communication skills, with experience drafting high-quality reports and briefings.
• Strategic thinker with strong negotiation and relationship-building skills.
• Understanding of Scottish Government and Parliament structures, and health and social care policy context.
• Experience engaging with media and speaking at public events.
• Commitment to tackling inequity and improving end of life experiences for all.

Please see the full job description .

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 28 Oct 2025.

Salary: £45-50,000 per annum

Contract: Full-time (35 hours per week), permanent

Based: Home-based with regular travel to Edinburgh

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Salary: £95,000 – £105,000
Location: Hybrid, with two days per week in Central London
Contract: Permanent, full-time, flexible working

About the role

A pioneering, fast-growing charity with a strong record of delivering tangible impact is seeking a Director of Finance and Operations to join the Executive Team at a pivotal stage in its journey. This is a rare opportunity to join a values-driven organisation with financial strength, impressive year-on-year growth, and an ambitious agenda for the future.

Established for over 10 years, with strong reserves, income exceeding forecast, and ambition and vison for the future, you will join an Executive Team in reviewing and leading plans for continuous growth across an already impressive track record. As Director of Finance and Operations you will play a central role in shaping the organisation’s long-term financial strategy, strengthening governance and risk management, and ensuring the charity is equipped for sustainable growth.

Working closely with the CEO and Trustees, you will be responsible for the Finance, Governance, and Legal functions, combining strategic oversight with a hands-on approach where needed. This is a role that offers real scope to make a difference—both within the organisation and through the impact our work delivers externally.

Key duties are as follows:

• Lead the development of the organisation’s financial strategy, aligning with overall organisational goals.
• Provide strategic financial planning and forecasting to support decision-making, including a 5-year strategy and finance plan, annual budgets, and operations plans.
• Oversee and support delivery of day-to-day financial operations, including budgeting, accounting, and financial reporting.
• Oversee and continue development of appropriate financial systems, processes and policies, including contract management system.
• Develop with CEO and the Trustee Board strategies to diversify funding sources and enhance financial resilience.
• Oversee and support the preparation and presentation of financial reports to the Trustee Board, Audit and Risk Committee and other stakeholders, highlighting financial performance and risks.
• Lead the development and oversight of the organisation’s risk management framework, ensuring risks are identified, assessed, and mitigated.
• Act as a key adviser to the Board of Trustees, Finance & Audit Committee, and senior leadership on financial governance and risk matters.
• Manage the Finance, Governance and Legal teams and associated strategic responsibilities for the charity

About you

• You will be a qualified accountant with significant senior-level finance experience
• Proven expertise in strategic financial planning and forecasting
• Experience of working with Boards and / or Committees
• A collaborative leadership style with proven staff management experience.
• Ability to be hands-on where required in the day-to-day running of the finance and operations teams
• A strong commitment to the mission and values of the charity sector.

What’s in it for you?

• Salary – £95,000 – £105,000 dependent on experience
• Hybrid working – 2 days per week in the office in central London (ad hoc additional time-in-office may be required commensurate with the needs of the role).
• 28 days annual leave + bank holidays
• Flexible working options available to support work-life balance
• Pension salary sacrifice scheme available
• The opportunity to be part of a committed, collaborative team working towards meaningful impact.

Timescales

Interviews will be held w/c 17th for first stage interviews and w/c 24th for second stage interviews.
Final meetings will be held in early December.

Executive Director, Development
The King’s Foundation

Location: London, Ayrshire or Gloucestershire
Salary: The salary for this role is no less than £80,000 pa with significant flexibility on this for an exceptional candidate to ensure that the Foundation is able to attract leading professionals to this critical position

First formed in 1990, The King’s Foundation is a global charity delivering for people, places and the planet.

Inspired by His Majesty’s philosophy of Harmony, we build and support thriving, sustainable communities where people, places and the planet can coexist.  We practise and teach the principles of nature that underpin food, horticulture, farming and wellbeing, showcasing this knowledge at our sustainable sites around the world.  We also bring these philosophies and practices to life at heritage sites across the UK, and train and educate people of all ages to develop practical skills, rooted in nature and tradition, that help them play an active role in their communities.

Philanthropy plays a key role in the delivery of our vision and, with the support of a strong donor base, we raise c. £15M pa alongside an equally robust commercial income stream.  We have enjoyed success in raising support for some significant capital projects in the last few years, and have been strengthening our case for a range of educational programmes and projects that will help us achieve our strategic objectives.  To ensure the long-term sustainability of our work, we are now seeking a new Executive Director, Development to lead our fundraising activities in this next stage of our strategy.

Reporting to the Chief Financial Officer, and working closing with the CEO, COO, Executive team and members of our Board and Development Advisory Board, the Executive Director, Development will shape and drive a roadmap for this next stage of our philanthropic activity.  Working as part of the Executive Team, you will exemplify the highest standard of professional integrity and represent the Foundation to senior stakeholders both internally and externally.  With the support of a dedicated team and expertise of your peers, you will devise, implement and oversee an ambitious philanthropy strategy, underpinned by the appropriate fundraising policies, procedures and records including due diligence; raise the capital required to meet the Foundation’s fundraising targets; maintain detailed and up to date projections; own donor/prospect relationships; and communicate effectively to these stakeholders.

To be successful in this role, you will therefore be an experienced and entrepreneurial fundraising leader, who is equally adept at building significant philanthropic relationships as you are in meeting the operational requirements of an organisation of our size and complexity.  You will bring a track record of personally cultivating significant gifts, as well as leveraging and supporting key stakeholders and volunteers to support these activities.  Your international fundraising experience will be an added bonus, particularly with donors in North America.  With your highly developed diplomacy, tact, and sophisticated interpersonal skills, you understand and know how to get the best of people in support of the organisations you’ve represented.  In return, you will have the strong support of an experience Executive Team, a committed Board and Development Advisory group, and an exceptional organisation and brand to support these endeavours.

If this sounds like the career defining opportunity you are looking for, we want to hear from you.  We are pleased to partner with Richmond Associates on this search and to learn more, please contact Sonja Dunphy, Managing Director, or Nicola Reames, Senior Consultant for a confidential conversation.  To find their contact details, download a full information pack on this exceptional opportunity, or to apply, please visit their website by following the "Apply" button.

Closing date for applications: 9AM Thursday, 30 October 2025

Director of Quality and Impact

Lead on quality, evaluation and impact at Get Further, driving evidence-based improvements that help more students get further.

Salary: £60,000–£65,000 (including £2,000 London weighting)
Location: London/Remote working. Staff in London are expected in the office 2 days per week. Staff outside London have more flexibility but must travel to the office at least once per month.
Hours: Full-time. Flexible patterns can be discussed.
Contract: Permanent
Start date: February 2026

About Get Further

Get Further helps disadvantaged learners in further education achieve gateway English and maths qualifications. Our programmes include award-winning small-group GCSE tuition, Functional Skills support for apprenticeships, and training for teachers and leaders.

We aim to give students a meaningful second chance in education, unlocking opportunities that would otherwise be out of reach.

The Role

We are seeking a strategic, analytical and collaborative Director of Quality and Impact to lead Get Further’s approach to programme quality, evaluation and impact. This senior role will ensure we understand what drives success for our students and embed learning across the organisation.

Key responsibilities include:

• Leading the Impact and Quality Team, managing Senior Data Officers and Curriculum Managers, and promoting effective cross-team working.
• Developing and refining evaluation frameworks and methodologies to measure programme impact and outcomes.
• Ensuring high-quality, consistent programme delivery with robust quality assurance processes.
• Analysing data and insights to inform decision-making and improve student outcomes.
• Leading the production of impact reports and evaluation outputs for trustees, funders, partners, policymakers and the wider team.
• Contributing to Get Further’s senior leadership, helping shape overall strategy and organisational priorities.
• Supporting business development and funding applications by embedding impact and evaluation evidence.
• Representing Get Further externally at conferences, stakeholder meetings and advocacy opportunities.
• This role provides a unique opportunity to influence the direction of a growing charity and have a tangible impact on thousands of young people each year.

About You

• You will be an experienced leader with a strong background in:
• Impact evaluation, programme quality assurance or educational research.
• Managing and motivating teams to deliver ambitious outcomes.
• Communicating complex findings clearly to a range of stakeholders.
• Leading strategic initiatives and projects across multiple teams.
• Understanding the UK education landscape, ideally further education or tuition.
• Working collaboratively and influencing at senior levels.
• You should be passionate about tackling educational disadvantage and committed to improving outcomes for young people.

Benefits

• 36 days holiday per year (including bank holidays)
• Flexible hybrid and remote working
• Ongoing learning and development opportunities
• Cycle to work scheme
• Employee Assistance Programme
• Termly in-person team development days in London
• Work in a progressive, socially conscious organisation with real impact

How to Apply

Submit your application via our website by 9am on Thursday 30 October. 

This is a UK-based post. Applicants must have the right to work in the UK. Get Further is an equal opportunities employer and welcomes applications from all backgrounds. Please let us know if you require reasonable adjustments during the recruitment process.

We are seeking a highly motivated Policy Analyst to join Centre for Mental Health and lead a new, high-profile programme of work. This is an exciting opportunity to shape the national conversation on mental health at a time of major political and policy developments.

As Policy Analyst, you will convene and coordinate activity across leading sector partners, producing and commissioning robust analysis that addresses key challenges such as early intervention, waiting lists and the economic impact of poor mental health. You will turn evidence into clear, compelling messages for policymakers, ensuring that the collective voice of the sector is heard at the highest levels, including with MPs, Ministers and No.10.

This role offers the chance to make a significant impact on mental health policy in the UK. You will work closely with partners, colleagues and people with lived experience to develop credible, influential positions that can shift national priorities and tackle inequalities. If you are an excellent communicator with strong analytical skills and a passion for driving change, we would love to hear from you.

Centre for Mental Health is committed to promoting equity, diversity and inclusion in all aspects of our work, to help create better mental health for all. We are taking active steps to become an antiracist organisation, and we value and support staff with lived experience of mental health challenges. We aim to build a diverse and representative team, and we strongly encourage people from minoritised backgrounds to apply. We are happy to provide reasonable adjustments during the recruitment process for disabled applicants.

Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.

Status:       Permanent

Salary:       Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland)

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.

The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.

The role will be accountable for:
• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.

The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:
• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.

You will of course continue to be responsible for ensuring these aspects are of the highest quality when delivered by others.

This role is subject to a PVG/Access NI check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

Plus many more.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

We could not maintain this range of work or our digital presence without support from philanthropists, funders, members, business partners and sponsors. Legacies contribute circa £1.2m to the RBO per annum through the Royal Opera House Endowment Fund and approximately £500k directly to the Royal Opera House Covent Garden Foundation.

We are now seeking an interim Senior Legacies and Endowment Manager who will review, build and deliver the organisation`s strategy for Endowment Funding and legacy-giving, to expand both. This role will suit a candidate who has excellent programme planning and project management skills. You will be a subject matter expert, who can help develop not only the strategy but also the small team around you. With excellent relationship management and development skills, you will role model best practice and demonstrate credibility and influence as an ambassador for the Royal Ballet and Opera.

You will have:

• Extensive experience of planning and leading programmes for giving and legacy giving in performing arts/ museum/ wider charity sector, with up-to-date knowledge of tax and other technical issues
• Highly developed written and verbal communication skills, with ability to inspire and influence wide range of stakeholders
• The ability to develop a successful strategy and marketing plan for audience engagement
• The ability to devise and deliver a programme of benefits and events for supporters, working with multi-disciplinary teams for delivery
• The ability to devise bespoke programmes for stewardship of high value relationships as required

We value the diversity new hires can bring to our workforce. A working knowledge of our repertoire is not essential, but the ability to learn quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Monday 27th October 2025

Applicants must have work authorisation for the UK. No agencies.

Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. Welcoming over 100,000 visitors annually, our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, through worship or our volunteer service. The core task of Guildford Cathedral is worship. Daily and Sunday choral services are the backbone of our work. The Cathedral is led by the Dean with the Cathedral Chapter which is akin to a Board of Directors and charity trustees.

We are now seeking an Events Virger to join our team and play a vital role in supporting the Cathedral’s worship and events programme. 

The Role

As Events Virger, you’ll be instrumental in ensuring the smooth running of services and events. Your responsibilities will include:

• Preparing and resetting the Cathedral for services, concerts, and special events. Assist with the setting up and removal of all content and furnishings requested for this activity.
• Opening and closing the Cathedral on a rota basis.
• Ensure the efficient cleaning of the Cathedral with effective use of time and materials and without the need for supervision (the team of Virgers are responsible for all the Cathedral cleaning).
• To be on duty, in accordance with the rota, on Sundays, Festival Days and other occasions, in addition to other routine duties.
• Maintain vestments, altar furnishings and vessels and prepare them for all Services.
• Operating sound and lighting systems as needed.
• Support and assist Chaplains, Guides and other volunteers as required.
• Safeguarding donations and collections.

What We’re Looking For

We’re looking for someone who brings:

• GCSE-level education and previous experience as a Virger.
• A sense of the value of well-ordered worship and its contribution to the Cathedral’s wider ministry and outreach.
• Strong communications interpersonal skills.
• IT competence and administrative skills.
• Flexibility, reliability, and the ability to work independently and under pressure.
• Physical fitness to handle lifting and moving tasks.
• A team player, holding the personal qualities necessary to work well with the other members of the Cathedral team, both paid and volunteer.
• A communicant member of the Church of England.
• Willingness to undertake training, including First Aid at Work.

Desirable:​

• Experience of the coordination and delivery of events.

Role purpose 

The IT Assistant is an integral part of the hospice. The hospice relies on IT systems for all aspects of care delivery, administration, fundraising, and communication. 

The IT Assistant will ensure timely resolution of technical issues, minimising downtime and maintaining smooth day-to-day operations.

Job Summary

• Act as the first point of contact for IT issues, providing technical support on hardware, software, and network matters.

• Support account management (creation, modification, disabling) while ensuring compliance with GDPR, NHS Digital requirements, and other data security regulations through system updates, security monitoring, and controlled user access.

• Assist with the maintenance and updating of IT equipment, asset registers, licences, and warranties.

• Provide support for key hospice systems, including:

o Office 365 o EMIS

o Electronic Prescribing system o Xero o Donorflex o HR systems

o EPOS o Vantage

• Escalate issues appropriately to the Associate Director or external support providers.

• Support training sessions, user guides, and IT clinics to build staff IT confidence.

• Assist in the implementation of new applications, upgrades, and security improvements in line with the hospice’s digital transformation strategy. This includes supporting the expansion of digital clinical systems and approaches that: o Enhance patient care o Streamline workflows o Improve staff efficiency

• Provide cover for certain IT-related Associate Director responsibilities during periods of absence (with training provided).

Education and Training

• To participate in and contribute to own individual performance review, assisting in identification of personal training and development needs.

• To undergo such education and training as may be necessary to competently carry out the post.

• To contribute to the education of other clinical staff within the hospice  

General

• To act responsibly at all times ensuring that any actions do not bring the hospice into disrepute.

• To contribute to the team working and efficient functioning of the hospice.

• To ensure compliance with the policies and procedures of the hospice 

• To attend and participate in such meetings and events as may be reasonably required.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Croydon (12 Surrey Street Croydon, CR0 1RG). Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy

Contract: Fixed term contract until 14 August 2026

About the role

The Administration and Facilities Assistant role at Crisis Skylight Croydon is varied and fulfilling. As the Administration and Facilities Assistant, you will assist with the day-to-day administrative tasks, health and safety and facilities management of a busy Skylight centre ensuring the smooth and efficient running of the office and member areas. You will assist with purchasing, stock control and deliveries as well as liaising with contractors. You will use internal systems to record client information. You will also help promote the Skylight internally and externally by collaborating with others and producing impactful designs.

About you

• In this role you will need excellent written and verbal communication skills and be competent using Microsoft applications including Excel.
• You will have experience of supporting a team in an administrative role with proven organisational skills.
• You will have excellent interpersonal skills, possessing the ability to develop and maintain excellent working relationships within the team.
• You will be confident in financial matters such as administering petty cash and raising purchase orders.
• You will have an interest in facilities management and health and safety.
• You will have the ability to undertake manual handling tasks and to support with processing and storing deliveries.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2 November 2025 (at 23:59)

Interview process: Competency-based interview

Interview date and location: In person, on Friday 14 November 2025 at Crisis Skylight Croydon, 12 Surrey Street Croydon, CR0 1RG

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help. ​

Registered Charity Numbers: E&W1082947, SC040094

The post holder must have the right to live and work in the location they are applying for. 

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon. 

MAP seeks a Head of Logistics Systems and Training to lead the development and implementation of standardized logistics policies, procedures, and tools (excluding procurement). This role is central to ensuring that logistics systems are fit-for-purpose, efficient, compliant, and supportive of MAP’s medical aid delivery across the occupied Palestinian territory and Lebanon. A key focus will be on staff capacity building and field support to ensure high-quality logistics practices aligned with medical and humanitarian standards. 

About You

You are an experienced humanitarian logistician who enjoys designing and building systems, ways of working, and governance to support more effective logistics processes and function. You have a broad range of expertise across warehousing, transport, customs and fleet management, and particular experience in health supply chains and medical logistics.  You are able to bring a team with you through training to develop adherence to policies and procedures, and apply your experience in emergency response to give context appropriate advice. A solid communicator, you convey both the detail of processes and the reasons behind them to ensure buy-in from stakeholders at all levels of the organisation

Duties and key responsibilities

1. Policy and Systems Development

• Develop, document, and roll out logistics policies and SOPs in the following key areas:

o Warehousing and cold chain management (with sensitivity to medical supply needs)

o Stock control, inventory, and distribution tracking

o Fleet and transport management (including movement of medical supplies across checkpoints and borders)

o Asset tracking and management

o Import/export procedures and customs clearance, especially for medical goods

o Logistics record-keeping and audit readiness

• Ensure that logistics systems are context-appropriate, compliant with MAP’s internal policies, donor regulations, and relevant health standards (e.g., WHO guidelines, GMP).

• Ensure that there is one version of the truth in MAP’s logistics systems, working with other systems, projects, and governance bodies as required.

• Support the development of the required systems to enable improvements in the supply chain function.

2. Training

• Conduct multiple needs assessments to identify logistics training gaps across MAP’s country offices.

• Develop training materials such as competency frameworks, learning and development programmes, and associated training materials tailored to MAP’s operational and medical logistics context.

• Deliver training and coaching to logistics, operations, and program staff in Lebanon and the oPt (West Bank and Gaza).

• Build staff capacity in cold chain, medical warehousing, and cross-border logistics procedures.

• Establish systems for ongoing learning, including refresher trainings and knowledge sharing.

3. Quality Assurance and Compliance

• Monitor field implementation of logistics procedures and identify areas for improvement.

• Ensure all MAP medical logistics operations conform to Good Distribution Practice (GDP) standards.

• Support internal audits and donor reviews by ensuring logistics documentation is in place and systems are audit-ready.

• Work with MAP’s MEAL and Operations teams to develop KPIs and performance metrics for logistics operations.

• Develop and maintain a logistics risk management plan (RMP) and corrective and preventive actions (CAPA) plan, supporting the identification, assessment, and prioritisation of risks. 

4. Operational Support

• Provide technical support to country teams during emergency responses, including surge capacity for logistics planning and setup.

• Liaise with program teams to ensure alignment between logistics support and medical programmatic needs.

• Work closely with MAP's Procurement function to ensure consistency between Procurement and Logistics systems, policies, and procedures.

PERSON SPECIFICATION

Essential:

• University degree in Logistics, Supply Chain Management, Humanitarian Operations, Public Health Logistics, or related field.

• Significant experience in humanitarian logistics, including field-based experience in complex or protracted crisis contexts.

• Demonstrable experience developing logistics SOPs and operational tools (excluding procurement).

• Experience developing and implementing logistics systems (e.g. inventory management, e-assets).

• Strong training and facilitation skills, including ability to work across cultures and languages.

• Knowledge of Good Distribution Practice, cold chain and medical logistics standards.

• Familiarity with customs, import/export, and movement constraints in occupied and conflict-affected areas.

• Understanding of donor compliance frameworks (e.g., FCDO, ECHO, UN agencies).

• Prior experience with medical or public health-focused NGOs.

Desirable:

• Arabic language skills (spoken and written).

• Experience working in or on the occupied Palestinian territory and/or Lebanon.

• Prior experience with medical or public health-focused NGOs.

• Knowledge of humanitarian standards such as Sphere, Core Humanitarian Standard (CHS), and WHO guidelines.

• Familiarity with the software development life-cycle.

Personal attributes and other requirements

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.   

• Commitment to anti-discriminatory practice and equal opportunities.   

• Commitment to upholding the rights of people facing disadvantage and discrimination.

• Commitment to the values and ethos of MAP.   

• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

  **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting