15 Associate head jobs in Exeter, Devon
How's your job search on our site?
Context and Background
The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.
This is achieved through integrated, audience-led, multi-channel marketing and fundraising activity, including individual giving, mass participation and public campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities.
Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy for children.
The team fosters a high-performing, results-driven culture that values collaboration, innovation and integration. By focusing on excellent supporter relationship management and purposeful engagement, it delivers long-term, sustainable impact to support the NSPCC's mission.
The Direct Fundraising team plays a critical role in acquiring and engaging supporters through face-to-face and telephone fundraising channels, ensuring activity is supporter-centred, compliant and aligned with best practice across the fundraising sector.
We are looking for an organised, proactive and collaborative individual to join the team and help deliver high-quality fundraising campaigns that generate sustainable income and positive supporter experiences.
Job purpose
Reporting to the Associate Head of Direct Fundraising, the Direct Fundraising Fundraiser will support the delivery, monitoring and optimisation of face-to-face and telephone fundraising activity that recruits and engages supporters across the UK.
The role will work closely with internal teams and external agency partners to ensure campaigns are delivered effectively, compliantly and in line with organisational objectives, while providing an excellent supporter experience and protecting the NSPCC's reputation.
Key responsibilities include:
- Support the planning, delivery and optimisation of face-to-face fundraising campaigns.
- Monitor campaign performance, income and expenditure, providing accurate reporting and insight to support decision making.
- Work closely with agency partners to ensure fundraising activity reflects NSPCC values, fundraising regulations and best practice.
- Support campaign compliance through activities such as mystery shopping, call listening and monitoring against agreed standards.
- Assist with supplier and campaign management processes, including campaign setup, purchase orders, invoices and budget tracking.
- Help develop and maintain effective processes, guidance and documentation to support campaign delivery and compliance.
- Work collaboratively with colleagues across Engagement and Fundraising, Supporter Experience, Finance, Compliance, Insight and other NSPCC teams to maximise supporter engagement and income.
- Maintain awareness of developments in the fundraising sector, including changes to legislation, regulation and best practice.
- Champion a supporter-centric approach in all aspects of campaign planning and delivery.
Key relationships – Internal
- Reporting to the Associate Head of Direct Fundraising.
- Member of the Direct Fundraising team within the Engagement Delivery, Public Engagement Directorate.
- Works closely with colleagues across Engagement and Fundraising, including Audience Strategy, Engagement Delivery, Supporter Experience, Insight and Digital Engagement teams.
- Collaborates with Finance and Compliance teams to support budget management, governance and regulatory compliance.
- Engages with colleagues across NSPCC services and functions to maximise opportunities for supporter engagement and income generation.
Key relationships – External
· Direct Fundraising agency partners delivering face-to-face and telephone fundraising programmes.
- External suppliers supporting campaign delivery, compliance monitoring and supporter engagement activity.
- Charity sector peers and professional networks to share learning and remain informed of sector developments and best practice.
Main duties and responsibilities
Campaign Delivery and Performance
- Support the planning and delivery of face-to-face fundraising campaigns in line with agreed objectives, budgets and timelines.
- Monitor campaign performance, income and key performance indicators, identifying trends, risks and opportunities.
- Produce accurate reporting and analysis to support campaign decision making and continuous improvement.
- Support campaign setup and implementation, working with internal teams and external partners to ensure successful delivery.
Compliance and Supporter Experience
- Help ensure fundraising activity complies with legislation, regulations, Codes of Fundraising Practice and NSPCC policies.
- Coordinate and undertake compliance monitoring activities, including mystery shopping, call listening and quality assurance reviews.
- Work with agency partners and internal stakeholders to identify and implement improvements arising from compliance reviews.
- Promote excellent supporter experiences across all fundraising activity and maintain a strong focus on safeguarding and ethical fundraising practices.
Supplier and Financial Management
- Build and maintain effective working relationships with agency partners and suppliers.
- Support financial administration processes, including purchase orders, invoice approvals and expenditure tracking.
- Assist with budget monitoring and reforecasting activity where required.
- Ensure accurate records and documentation are maintained.
Collaboration and Continuous Improvement
- Work collaboratively across teams to maximise fundraising performance, supporter engagement and organisational impact.
- Contribute to projects and initiatives that support wider Public Engagement objectives.
- Maintain knowledge of fundraising trends, innovations and sector developments, identifying opportunities to improve performance and supporter experience.
- Undertake other duties as required by the Associate Head of Direct Fundraising.
Responsibilities for all staff within the Engagement and Fundraising Directorate
- To actively participate in regular team and department meetings, contributing to discussions and decisions that support the NSPCC's strategic objectives.
- To behave at all times in a manner consistent with the NSPCC's values.
- To ensure data held within relevant systems is accurate, current and reliable.
- To maintain an awareness of own and others' Health and Safety and comply with NSPCC policies and procedures.
- To work in a manner that promotes equality, diversity, inclusion and belonging.
- To support a culture of continuous learning, collaboration and improvement.
- A commitment to safeguard and promote the welfare of children, young people and adults at risk.
Person Specification
- Experience supporting the delivery of fundraising, marketing or supporter engagement campaigns, ideally within a charity or customer-focused environment.
- Strong written and verbal communication skills, with the ability to present complex information clearly and appropriately for different audiences.
- Ability to analyse and interpret data, identify trends and opportunities, and present findings in a clear and meaningful way.
- Experience working with budgets, financial information and performance reporting, with strong numerical skills and attention to detail.
- Highly organised with the ability to manage multiple priorities, meet deadlines and work effectively in a fast-paced environment.
- Strong relationship management skills, with the ability to build productive working relationships with internal stakeholders, external suppliers and agency partners.
- Experience using Microsoft Office applications, particularly Excel, alongside other business systems and databases.
- Understanding of, or willingness to learn, fundraising regulations, compliance requirements and sector best practice.
- Commitment to delivering excellent supporter experiences and protecting organisational reputation with a personal commitment to the NSPCC’s mission and values to do so.
- Willingness to travel within the UK to support compliance monitoring activities, including mystery shopping and agency visits where required.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
The National Biodiversity Network Trust is the UK charity dedicated to making biodiversity data accessible and useful. We co-ordinate the National Biodiversity Network, develop the NBN Atlas, support iNaturalistUK and are developing the NBN Record Manager. Our work connects biological recording, digital infrastructure and better decisions for nature across the UK.
Our vision is Nature thriving everywhere, in all its diversity.
Our mission is Making data work for nature.
We are looking for an experienced leader to undertake a newly-created Head of Data & Digital role reporting to the Chief Executive Officer on a full-time fixed-term contract of 24 months.
Purpose of Job
- Lead the NBN Trust’s data and digital function, providing strategic and functional leadership across the NBN Atlas, related digital products and services, and the Trust’s wider data and digital portfolio.
- Line manages the Trust’s data and technical team managers, ensuring clear priorities, strong performance, proportionate governance, and effective delivery across business as usual, funded projects, and strategic development.
- Ensure the Trust’s data and digital work is led in a way that is inclusive, accessible, and supportive of a diverse range of staff, partners, and users.
- Deliver the Trust’s 2-year National Lottery Heritage Fund’s organisational sustainability project, “Building a Sustainable Future for the UK’s Biodiversity Data Heritage”, including the development and testing of value-added data and digital services, hosted products, and support offers that strengthen financial resilience without compromising the Trust’s public good role.
- Support the strategic direction, stewardship, and future sustainability of the NBN Atlas, related digital products and services, and the Trust’s wider technical delivery, ensuring that risks, opportunities, and investment choices are well managed.
- Play an active role in the NBN Trust’s Executive Team, contributing to organisational planning, funding development, cross Trust collaboration, and external engagement where this supports delivery and the Trust’s wider strategic objectives.
- The role provides strategic and functional leadership across the Trust’s data and digital work, working closely with the Principal Software Engineer as the Trust’s senior software engineering lead.
Main Responsibilities
Strategic Leadership and Function Management
· Lead the Trust’s data and digital function, aligning work with organisational priorities, the NBN Atlas strategy, and the wider Operating Plan.
· Provide strategic advice to the CEO and senior colleagues on delivery priorities, service development, digital risk, technical resilience, and future investment needs.
· Translate complex technical, delivery, and service development issues into clear options, trade-offs, and recommendations for the CEO, Executive Team, Board, and relevant committees.
· Lead, line manage, and develop the Trust’s data and technical managers, and relevant technical project staff, ensuring clear objectives, strong management practice, accountability, wellbeing support, and effective performance management.
· Build leadership capacity within the function, supporting managers to develop their teams, handle performance issues well, and contribute positively to the Trust’s culture and ways of working.
· Assess capacity, sequencing, and resource pressures across the data and digital portfolio, working with team managers to identify priorities, trade-offs, and resourcing needs and advise the CEO accordingly.
· Work across the Trust to improve prioritisation, sequencing, decision making, and resource allocation across data and digital activity.
· Champion inclusive leadership and equality, diversity and inclusion in team management, service design, recruitment, and ways of working, helping ensure the Trust’s data and digital function is accessible, supportive, and well-led.
Data Infrastructure, Services, and Innovation
· Provide strategic leadership for the stewardship, prioritisation, development, and continuous improvement of the NBN Atlas and related data and digital products and services, working with the relevant data, technical, and programme leads.
· Ensure data and digital activity support the long-term accessibility, usability, quality, and public value of biodiversity records and related digital services.
· Lead diagnostic work, market testing, and service development to identify viable value-added data and digital offers, working with relevant data, technical, programme, and commercial colleagues to shape propositions.
· Oversee the selection, development, and testing of pilot services, hosted products, training, or support offers, working with the relevant delivery leads and refining propositions in light of evidence, demand, legal advice, licensing constraints, and delivery capacity.
Governance, Risk and Project Delivery
· Lead delivery of the organisational resilience project within agreed scope, time, and budget, with support from colleagues and external consultants as required.
· Ensure major data and digital programmes have proportionate project governance, reporting, stakeholder, and advisory arrangements in place, working with relevant programme and project leads and identifying additional project support where required.
· Commission and manage consultants and contractors, ensuring briefs are clear, outputs are practical, and learning is embedded in delivery, working with relevant technical or data leads where specialist assessment or oversight is required.
· Act as the senior staff lead for the Data and Technology Committee, working in partnership with its Trustee Chair and relevant data and technical leads to support effective oversight of the Trust’s data and digital infrastructure, strategic development, risk, and associated governance.
· Oversee function-level risks relating to data and digital resilience, data governance, licensing, delivery capacity, and service sustainability, working with the relevant technical and data leads to ensure specialist risks are identified, managed, and escalated appropriately.
· Balance governance, assurance, and innovation so that data and digital systems support delivery, resilience, and public value without creating unnecessary burden.
· Work with finance and programme colleagues to ensure accurate budgeting, reporting, monitoring, and evidence of impact.
Partnerships, Income Development and External Engagement
· Build and manage relationships with key partners, data providers, heritage and conservation organisations, public bodies, consultancies, funders, and prospective service users.
· Help shape and test future income opportunities, including service offers, hosted portals, training, funded programmes, and strategic partnerships.
· Develop and support fundable and deliverable future propositions arising from the work, ensuring the Trust is better positioned for long term resilience.
· Act as the Trust’s UK Node Manager for GBIF, leading relationships, coordination, and representation linked to the UK Node function, and ensuring this role supports the Trust’s wider strategic, technical, and partnership objectives.
· Represent the Trust externally on biodiversity data infrastructure, digital leadership, service development, standards, and innovation, working alongside relevant technical and data leads where specialist expertise is required
Trust Wide Contribution
· Play an active role in the Executive Team, contributing to organisational planning, business improvement, and wider strategic discussions.
· Keep the wider NBN Trust team up to date with, and involved in, relevant data and digital activity as appropriate.
· Contribute to Trust wide initiatives, events, business planning, and other activities as needed.
· Share ideas, lessons learned, and opportunities openly to improve organisational performance.
General Responsibilities
- Attend any required learning and development opportunities.
- Collaborate effectively with other departments.
- Contribute to a respectful and inclusive working environment.
- Ensure commitment to continuous professional development.
- Follow organisational policies including Health & Safety, Cybersecurity, IT, Finance, and EDI.
The ability to travel occasionally is required, including international travel. Candidates must also be based in and have the right to work in the UK, and be able to work effectively from home.
These are the criteria we will be looking for in your application. If you don't meet all of them in full, but can offer something else that would help you excel in the role, we'd still encourage you to apply.
Essential Experience and Qualities
· Strong leadership experience in data, digital, technical, product, or programme roles, ideally with responsibility for teams, delivery, and strategic planning.
· Ability to operate at both strategic and practical levels, moving between organisational leadership, service design, risk management, and delivery oversight.
· Experience of commissioning and managing consultants, contractors, or specialist external support to deliver clear and practical outputs.
· Experience of developing partnerships, shaping propositions, or securing income through funded programmes, service offers, or strategic collaboration.
· Good judgement, with the ability to assess trade-offs, challenge assumptions, and make proportionate decisions in a resource-constrained environment.
· Strong communication and relationship management skills, including confidence with senior stakeholders, funders, partners, and technical specialists.
· Knowledge of biodiversity data infrastructure, environmental data, heritage data, or closely related fields would be beneficial, but is not essential if the candidate can learn quickly and lead credibly.
· Experience of working with Boards, committees, or governance groups, including presenting complex issues clearly and supporting effective decision-making.
The client requests no contact from agencies or media sales.
This role
We are seeking a commercially minded senior leader to establish and lead a new Life Sciences Partnership Function for the South West Secure Data Environment (SWSDE). Serving more than five million people across six Integrated Care Board areas, the SWSDE enables approved researchers to securely access and analyse health and care data to support research and innovation that benefits patients and populations.
This is an opportunity to shape how the South West works with the life sciences sector to develop research, innovation and commercial partnerships. Working across the NHS, academia and industry, you will build and lead a pipeline of partnership opportunities, taking them from initial engagement through to agreed programmes that deliver clear value for partners and the health and care system.
You will play a key role in developing the frameworks, commercial models and ways of working needed to support effective collaboration between the NHS, academia and industry, while maintaining high standards of privacy, security, ethics and public trust.
As Secure Data Environments continue to evolve across the UK, you will help define how organisations work with life sciences partners to use health data safely and responsibly to support research and innovation.
The role forms part of the SWSDE leadership and delivery model and is hosted by Health Innovation South West on behalf of the SWSDE, working closely with Health Innovation West of England and regional NHS and academic partners.
Role profile:
Key success factors
· The Senior Life Sciences Partnership Lead will lead the development and delivery of the Life Sciences Partnership Function for the SWSDE. The postholder will originate, develop and convert high impact partnerships between the SWSDE, NHS organisations and the life science sector that utilise the functionality and capability of the SWSDE safely, ethically and efficiently to deliver benefit for partners and the population of the South West region.
· The role will act as a key interface between the SWSDE and external partners, ensuring opportunities for partnership working between the SWSDE and the life science sector are translated into deliverable, governance-ready programmes that create measurable research, innovation and economic benefits. This will include providing NHS organisations involved in the SWSDE to develop effective partnership working with the life science sector, including pricing approaches, contract development and commercial operating models that enable sustainable collaboration with industry partners.
· This role reflects emerging functions being developed across other SDEs, Trusted Research Environments (TREs) and regional data innovation ecosystems, where specialist life science sector leadership expertise is required to complement technical, governance and academic routes.
· The postholder will develop commercially and operationally viable proposals for consideration through SWSDE governance. The role will not determine access to data. All projects will remain subject to feasibility assessment, information-governance requirements, demonstration of public benefit and independent Data Access Committee approval.
Responsibilities
1. Leading strategic partnership development
-
Lead the development and delivery of the Life Sciences Partnership Strategy for the SWSDE, building the South West’s distinctive position as a preferred regional partner for data-enabled life science sector research and innovation partnerships.
-
Build senior relationships with major life science sector organisations and develop strategic anchor partnerships capable of generating sustained partnership activity and long term income.
-
Build trusted relationships with SWSDE partner organisations, including Integrated Care Boards (ICBs) and NHS providers, supporting partners to develop effective partnership working with the life science sector and the SWSDE.
-
Build strategic relationships with relevant national programmes including NHS England, Health Data Research UK and wider research networks.
-
Identify collaborative opportunities for Life Science Partnership Function with other SDEs and TREs.
2. Leading partnership pipeline generation
-
Lead the development of a strategically aligned, high quality pipeline of revenue generating partnerships with the life science sector.
-
Work with Health Innovation Networks and NHS partners to originate opportunities in collaboration with NHS partner organisations.
-
Lead the management, and delivery of the partnership pipeline, ensuring effective planning and oversight to deliver agreed partnership pipeline, revenue targets and KPIs.
3. Leading partnership opportunity development and conversion
-
Translate external opportunities with the life science sector into scoped programmes, studies or service offers, working with technical, IG, governance and delivery teams to assess feasibility of proposals and progress opportunities from concept to approval.
-
Work with the wider SWDE team to identify and resolve barriers to partnership conversion and maintain momentum across the partnership lifecycle: Find / Receive / Develop / Secure / Deliver.
-
Develop and deploy pricing models, cost recovery approaches, commercial negotiations and contracting arrangements in line with SWSDE strategy and governance frameworks.
-
Support NHS organisations and SWSDE partners to develop and adopt effective and sustainable models of partnership working with the life science sector and the SWSDE, including providing expert advice on contracting mechanisms, commercial frameworks and partnership agreements.
-
Work with SWSDE finance, legal, information governance and operational colleagues to develop robust partnership agreements, contractual documentation and commercial propositions that support scalable and repeatable approaches to partnership delivery.
5. Leading effective governance and assurance
-
Ensure all partnership activity aligns with SafeGUARDs, information governance, ethics and NHS standards, working closely with SWSDE governance and operational leads to maintain public trust and transparency.
-
Ensure commercial agreements and partnership arrangements align with SWSDE governance, NHS regulatory requirements and agreed organisational responsibilities across host organisations.
-
Ensure effective communication and contribution into SWSDE governance and reporting processes.
6. Leading people and partners in a matrix management structure
-
Lead the development of the Life Science Partnership Function and the associated resources and people required to ensure effective delivery of the Life Sciences Partnership Strategy.
-
Work collaboratively across multiple SWSDE host organisations and stakeholders, operating effectively without direct line management where delivery is through influence and matrix leadership.
Person specification
Experience we’re looking for
· Experience leading partnership working between the NHS and life science sector.
· Track record leading commercial growth and business development.
· Experience leading commercial negotiation and contract development, contract development and partnership agreement design across complex multi-organisational environments.
· Experience operating in environments with complex and rigorous information governance and data sharing requirements.
· Understanding of the UK health, innovation and research landscape.
Desirable experience required:
· Experience leading partnership working with universities and research partners.
· Experience working with health and care data or in trusted research data environments, including NHS data policy, SafeGUARDs or data governance frameworks.
· Experience working with NHS governance structures and decision making.
Abilities and attributes
· Strategic Vision – opportunity-focused, creates new customer markets and develops new revenue streams that balance strategic ambition with attention to risk.
· Customer Orientation – builds trust, anticipates partner needs, works with agility, delivers value to partners.
· Commercial Acumen – skilled in complex negotiations, high levels of financially literacy, focused on sustainable commercial growth.
· Execution excellence – translate partnership opportunities into actionable plans that deliver measurable results, with a strong attention to detail.
· Leadership & Influence – motivates, provides clear direction and build effective working relationships in a matrix managed, partnership structured operating model.
· Communication – translates complexity into clear narrative, compelling storyteller, adapts style to target audiences.
Reporting to:
Executive Director of Innovation & Commercial Partnerships, Health Innovation South West
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fixed Term Contract until 31 August 2027
We are looking for a motivated and detail-oriented Data and CRM Administrator to support the management and quality of data across our programmes and operations, using our suite of Zoho resources.
This role is ideal for someone at the beginning of their data career who is keen to develop their skills in data management, reporting and CRM administration within a purpose-driven organisation.
This role is 15 hours per week. You will be working from home with the expectation of occasional travel for in-person meetings with your manager or for organisation-wide team days (which are in London - considered commutable travel).
Responsibilities
- Supporting the Impact and Data Lead with data quality and CRM support
- Administrative tasks such as supporting the wider TTF team with guidance documents, utilising the CRM and its functions across programmes, finance, outreach and marketing
- System improvements
- Reporting and analysis
Please read the full job description before applying for this role.
Annual leave: 28 days + Bank Holidays (pro-rata)
Interviews will be held w/c 5 October 2026.
Applicants need to be based in the UK and have the right to work in the UK.
Applications without full CV history included start and finish dates will not be considered. Please include the reasons for any gaps on your CV.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.



The client requests no contact from agencies or media sales.
Self-Employed Associate – National Project Manager
Key details
- Salary: £250 per day
- Start date: By mutual agreement
- Location: Home-based, with travel for site visits as required
- Working hours: Flexible, subject to agreed project deadlines
- Reporting to: Head of Property Consultancy
- Qualification: RICS-qualified Chartered Surveyor
- Professional indemnity insurance: The post holder falls within the definition of ‘Person Employed’ and is therefore included within our PI insurance.
- DBS clearance: Provided by the Ethical Property Foundation
About the Ethical Property Foundation
The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.
We are seeking an experienced self-employed Chartered Surveyor to join our team and lead development and project management work.
The role
As Associate – National Project Manager, you will lead development projects from inception to completion, provide strategic advice to clients and oversee project teams and consultants.
This role would suit an experienced Chartered Surveyor with strong project management expertise, commercial awareness and a proven record of delivering development projects.
Skills and experience
You will have:
- Chartered Surveyor status and at least 10 years’ professional experience.
- Significant project and development management experience.
- A proven record of delivering projects from inception to completion.
- Experience managing design teams and external consultants.
- Experience leading development project teams.
- The ability to prepare and interpret development appraisals.
- Strong knowledge of planning and its impact on development projects.
- Commercial understanding of development costs, programmes, risk and viability.
- Experience advising on specifications and occupier requirements.
- Excellent communication, leadership and stakeholder management skills.
- Strong organisation and problem-solving abilities.
- The ability to manage multiple projects and competing priorities.
What we offer
- A senior role with significant responsibility and autonomy.
- The opportunity to work on varied national development projects.
- Strong client-facing and leadership opportunities.
- A collaborative and supportive working environment.
- Flexible, home-based working with travel as required.
- Opportunities for professional development and progression.
Deadline for Applications:
Thursday 1st October with Interviews being held remotely on Teams on Thursday 15th October.
Your covering letter should explain:
- Why you would like to work with the Ethical Property Foundation.
- What you can offer our clients.
- Your voluntary sector and professional experience.
The Ethical Property Foundation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
Head of Commercial
Reference: AUG20260202
Location: Flexible in UK
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £72,605.00 - £77,517.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Reporting to the Executive Board Director for Income, Technology and Communications The Head of Commercial is a strategically important senior leadership role responsible for shaping the RSPB's commercial future and maximising the contribution commercial activity makes to the organisation's income, strategic ambitions and long-term success.
Leading a diverse, multi-channel portfolio spanning Retail, E-commerce, Licensing, Wholesale and Food & Beverage, together with the critical enabling functions of Buying & Merchandising and Fulfilment, you will bring these areas together to deliver sustainable income, exceptional customer experiences, and long-term organisational value.
As a senior commercial leader with significant proven successful experience, you will set and drive the commercial strategy, identifying new opportunities for growth, innovation and partnership while ensuring the RSPB continues to evolve and thrive in a changing market.
You will harness customer insight, expertise and market understanding to strengthen income streams, expand audience reach and maximise the value of the RSPB brand.
Working across the organisation and influencing at senior level, you will ensure customer needs are at the heart of commercial decision-making. By connecting commercial opportunity with strategic ambition, you will drive sustainable growth, strengthen supporter engagement, and deliver outstanding results.
This is a unique opportunity to combine senior strategic commercial leadership with purpose, translating commercial success into meaningful organisational impact.
Essential skills, knowledge and experience:
- Experience leading a commercial, retail, ecommerce, trading or other income-generating function at a senior level, with responsibility for strategic direction and performance
- Experience managing multi-million-pound income and expenditure budgets, including forecasting, commercial performance analysis and investment decision-making.
- Experience developing and delivering commercial strategies, using commercial and financial insight to identify opportunities and make decisions that drive growth, profitability and sustainable income.
- Experience working across complex organisations or partnerships, building relationships and influencing senior stakeholders without relying on direct authority.
- Experience presenting complex performance, governance or strategic information to senior decision-makers, such as Boards, Trustees or Executive-level stakeholders.
- Experience negotiating and managing commercial partnerships and contracts, including identifying and managing associated commercial risks.
- Knowledge of retail, ecommerce and a range of other commercial or trading models, such as licensing, wholesale or food and beverage, and how these contribute to customer growth, experience and income generation
- Experience using customer or audience insight to inform commercial decisions, improve customer experience and support audience or supporter growth.
- Experience leading organisational change and improvement, introducing new approaches and delivering agreed strategic outcomes.
- Experience leading and developing multidisciplinary teams to deliver agreed objectives, including supporting individual and team performance and development
- Able to communicate complex commercial and financial information clearly and use evidence to influence senior stakeholders, support decision-making and build effective partnerships.
Additional Information
This is a Permanent Full-Time role for 37.5 hours per week.
Closing date: 23:59, Tuesday, 6th October 2026
We are looking to conduct first interviews for this position on 4th and 5th November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the set criteria above.
Contact us to discuss any additional support you may need to complete your application or if you require any reasonable adjustment.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Self-Employed Associate - Building Surveyor
Based in the Midlands & North of England
Key details
- Salary: 50% to 60% of market value of survey report
- Start date: By mutual agreement
- Location: Home-based, with travel for site visits as required
- Working hours: Flexible, subject to agreed project deadlines
- Reporting to: Head of Property Consultancy
- Qualification: RICS-qualified Chartered Surveyor
- Professional indemnity insurance: The post holder falls within the definition of ‘Person Employed’ and is therefore included within our PI insurance.
- DBS clearance: Provided by the Ethical Property Foundation
About the Ethical Property Foundation
The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.
We are seeking experienced self-employed Chartered Building Surveyors to join our team and lead project based opportunities, typical surveys include:
- Schedule of Condition
- Building surveys
- Planned Preventative Maintenance schedules
The role
We’re seeking Chartered Building Surveyors (or equivalent) with:
- Strategic thinking and reporting skills
- General practice and building surveying skills
You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.
Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland. Charitable rates for reports and surveys usually at 50% to 60% of market value.
Skills and experience
· educated to degree level or with equivalent academic or employment experience
· Chartered Surveyor or equivalent professional qualification
· minimum of fifteen years’ experience
· experience of providing advice, including by phone / email
· experience of communicating a technical subject to the lay person
· experience of residential and commercial property sectors
· a proven track record in the delivery of high-quality outputs
· knowledge or experience of building surveys from a charity perspective
· experience of working as a consultant
· interest in, and appreciation of, ethical considerations relating to property
· experience of working in a small team
· excellent written and spoken communication skills and computer literate
What we offer
Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.
You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.
Deadline for Applications:
Thursday 1st October with Interviews being held remotely on Teams on Thursday 15th October.
Your covering letter should explain:
- Why you would like to work with the Ethical Property Foundation.
- What you can offer our clients.
- Your voluntary sector and professional experience.
The Ethical Property Foundation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?
We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.
We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.
As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.
If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.
Responsibilities:
- Accurately process monthly payroll using Sage Payroll for all care homes and schemes.
- Ensure all statutory and voluntary deductions are correctly applied.
- Handle queries from staff and managers regarding pay and benefits.
- Support recruitment processes and general HR administration.
- Ensure compliance with HMRC, pension providers, and payroll-related legislation.
- Assist in annual payroll processes, including year-end and P11D submissions.
- Play a key role in keeping internal systems up to date and in line with best practice.
- Regularly attend Head Office prayer times.
- Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.
Skills/Experience:
- At least 1 year of payroll experience, including PAYE knowledge.
- Familiarity with Sage Payroll (or similar system).
- Strong organisational and time management skills.
- High attention to detail and data accuracy.
- Strong communication and interpersonal skills.
- Comfortable using Microsoft Word, Excel, and Outlook.
- Able to work independently and as part of a team.
- Creative thinker and problem-solver.
This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)
Hours:
Full-time, 35 hours per week
Benefits:
- Remote/hybrid working (Head Office: Tower Bridge, London)
- 5 weeks’ paid holiday per year, plus bank and public holidays
- Pension scheme
- Ongoing training and support
- Team events
- Medicash
- Perkbox – including an Employee Assistance Programme
- Care Friends referral scheme
- Long-service and birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Self-Employed Associate – General Practice Surveyor
Based in the Midlands & North of England
Key details
- Salary: £250 per day.
- Start date: By mutual agreement
- Location: Home-based, with travel for site visits as required
- Working hours: Flexible, subject to agreed project deadlines
- Reporting to: Head of Property Consultancy
- Qualification: RICS-qualified Chartered Surveyor
- Professional indemnity insurance: The post holder falls within the definition of ‘Person Employed’ and is therefore included within our PI insurance.
- DBS clearance: Provided by the Ethical Property Foundation
About the Ethical Property Foundation
The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.
We are seeking an experienced self-employed Chartered Surveyor to join our team and lead development and project management work.
The role
We’re seeking Chartered General Practice Surveyors with experience in:
- Lease renewals and rent review advice
- Development of client property strategies
- Options appraisals
- Property acquisition advice
- Property disposal advice
You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.
Skills and experience
· educated to degree level or with equivalent academic or employment experience
· Chartered Surveyor or equivalent professional qualification
· minimum of fifteen years’ experience
· experience of providing advice, including by phone / email
· experience of communicating a technical subject to the lay person
· experience of residential and commercial property sectors
· a proven track record in the delivery of high-quality outputs
· knowledge or experience of building surveys from a charity perspective
· experience of working as a consultant
· interest in, and appreciation of, ethical considerations relating to property
· experience of working in a small team
· excellent written and spoken communication skills and computer literate
What we offer
Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.
You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.
Deadline for Applications:
Thursday 1st October with interviews being held remotely on Teams on Thursday 15th October.
Your covering letter should explain:
- Why you would like to work with the Ethical Property Foundation.
- What you can offer our clients.
- Your voluntary sector and professional experience.
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
Join SafeLives and help transform the response to domestic abuse across the UK
As our Lead Trainer and Assessor, you will play a key role in equipping professionals across policing, health, social care, housing, education, the specialist domestic abuse sector and beyond with the skills, knowledge and confidence to provide effective responses to domestic abuse. Through the development and delivery of high-quality training programmes, you will help ensure that victims, survivors and their families receive the right support at the right time.
Working closely with colleagues across the Training and Development Team, associate trainers, commissioners and external partners, you will lead on the delivery, assessment and quality assurance of accredited and non-accredited training programmes. You will develop engaging training materials that place lived experience at the heart of learning, support the development of new training offers in response to emerging sector needs, and contribute to SafeLives' reputation as a leader in domestic abuse training and professional development.
We're looking for someone with excellent facilitation, communication and relationship-building skills, alongside strong knowledge of domestic abuse and experience of working with victims, survivors and their families. You'll be confident delivering training to a range of audiences, committed to creating engaging learner experiences, and motivated by the opportunity to improve practice and outcomes for those affected by domestic abuse.
This is an exciting opportunity to join a collaborative and values-led organisation where bravery, inclusivity, rigour and humanity are at the heart of everything we do. An understanding of the complexities of domestic abuse, multi-agency working, and the importance of placing survivor voice and lived experience at the centre of our work is essential.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.
In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.
Together we can end domestic abuse. Forever. For everyone.
Benefits
- 34 days holiday inc. public holidays
- Paid annual wellbeing day
- Cycle 2 Work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Length of service award
- Employee Assistance Programme
- Enhanced family leave Policies
- Holiday purchase scheme - buy up to an additional 5 days
How to apply
If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 5th October. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.
The client requests no contact from agencies or media sales.
Closing date: Monday 12th October at 9am
About the role
This is a technical leadership role, helping deliver the modernisation of the technology that lets our community of over a million people take action every day on the issues they care about. Our enterprise scale tools are being re-built into a modern, modular platform and you’ll be joining the team as a leader in this work
You’ll be the second senior engineer on the team, joining as an equal partner to our existing senior engineer. This role requires an experienced technology leader with a proven track record of delivering great product and engineering outcomes — someone who has already shaped product engineering strategy, architected and engineered great products, developed people and teams, and established engineering standards through the delivery of significant projects at this level.
For many years, we have maintained a spectrum of different in-house products and are now building a modular platform, and your experience of leading on projects or products like this will be extremely valuable to us.
AI first development is central to our operational and development model and this role will offer you the opportunity to work with a team who’ve already proven that we can use AI development tools to deliver for our organisation. We’re looking to you to help us explore and achieve even more.
We’re on a mission to create an elegant, stable and highly effective platform that sits at the core of our mission – to make our country a fairer, more respectful, more sustainable place, and we’re excited to learn how you’ll help with this.
You will have real agency and influence within a small, growing team to try new things and contribute to making a real-world impact. You will help deliver our product roadmap and identify areas for technological innovation that will continue an exciting new chapter of 38 Degrees. Day-to-day, we are working out how to deliver cutting-edge software development in the age of AI and we are excited for the successful candidate to be a core part of this process.
This is a rare opportunity to help redesign a tech stack, develop a best practice AI-enabled software development model with the highest technical standards and deliver a sector-leading set of tools for one of the biggest campaigning organisations in the UK.
There are no formal education requirements for this role. As long as you can show us that you have the skills we don’t mind where you got them from! To be successful in your application you must meet the requirements of this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
Your background and experience
We are looking for someone with experience leading development, teams, products and technical standards – you’ll be adept at setting direction and bringing others with you. You’re someone who’s accountable and takes ownership, delivering what they promise. You’re always striving to improve and effective at motivating others to follow the standards you set. You will have experience developing software using AI tools, and be brimming with ideas about how a small technology team can make the most of tools like Claude Code to multiply our impact and how you’ll use your influence in the team to make that happen.
You’re someone who understands the discipline around leading and maintaining a product, not just working across technologies. You are creative and curious when it comes to solving business problems, comfortable asking users “why” and understanding what they are trying to achieve, and you enjoy collaborating to identify and deliver the best technical solutions. You understand the non-profit campaigning domain we’re operating in, or you’re excited to learn. You demonstrate the specific technical expertise the role requires while also applying product-outcomes-thinking best practice to work effectively with end users.
You are a patient and clear communicator with non-technical stakeholders, and you’re motivated by achieving real lasting business impact and collaboratively solving business problems with users rather than simply delivering requested features. You’re driven by the opportunity to build best-in-class campaign tools and deliver professional, high-quality work that makes our tech products a joy for users and supporters to interact with.
You are flexible, as comfortable responding to short-notice reactive requests and staying cool-headed in a crisis as you are pushing forward longer-term product development work. You’re eagle-eyed when it comes to tackling technical debt and putting effective processes in place to maintain high-quality development. You’ll be keen to play a key part in shaping the culture and professional standards of our team.
And finally – you’ll need a passion for being part of our mission to make the country a fairer, more respectful, more sustainable place, and a hunger to give our supporters the power to help make that happen.
Full job description: Salary Scale F1 – Senior Developer _ Campaign Technologist
About us
38 Degrees is a community of more than a million people who – in a moment away from their busy days – take small actions on issues they care about, which all add up to something bigger, a movement for a better Britain for everyone who calls our country home.
A Britain where we all get a fair chance in life and where the place we were born, or the area we live in, doesn’t decide that chance. Where we protect our planet and hold those in power to account for doing the same, and where we are treated, and treat one another, with respect.
In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.
38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.
Benefits of working for 38 Degrees
38 Degrees’ approach to total rewards (salaries, rewards and benefits) is rooted in our Compensation Philosophy which defines our principles and the criteria to ascertain whether decisions on pay and reward meet those principles – our ultimate aim is to attract and retain a talented, driven team, and reward all of us for the impactful work we do in a way which is fair, equitable and sustainable, based on this philosophy and our vision to make the UK fairer, more respectful and more sustainable.
38 Degrees employee salaries, rewards and benefits are benchmarked against the UK Not For Profit sector.
38 Degrees’ culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun.
We regularly enjoy team away days and social hours.
Additional Benefits (as per the statutory or enhanced qualifying conditions in the staff handbook)
Currently we provide:
- 38 Degrees operates a four-day working week. Our working days are Monday – Thursday. On rare occasions employees may work on a Friday to manage reactive work or communication with organisations that work a five-day week. If a bank holiday falls on a Monday, employees are required to work Tuesday – Friday
- For a four-day working week employees receive 24 days (pro rata) annual leave per year (plus bank holidays) pro rata. The office closes between Christmas and New Year, employees do not need to take this additional time from their annual leave allocation
- Employer pension contribution
- 24 hour employee assistance programme
- Family leave policies (some with enhancements)
- Employer paid annual flu vaccination
- Rental deposit loan
- Contribution to eye tests/glasses
- Learning and development budget
We are developing the following benefits which we will communicate when finalised:
- One month paid sabbatical leave as per policy terms after 5 years of service
- Cycle to work scheme
- IVF
- Menopause
- Religious leave
- Surrogacy
- Parental Bereavement Leave
- Global Remote working
Our commitment to Diversity & Inclusion
We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. A third of us live outside London. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.
To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.
38 Degrees is committed to inclusive working practices, so during the application process we commit to:
- Paying for childcare whilst you’re at 38 Degrees interviews or tasks.
- Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online.
- Making any reasonable adjustments – for example ensuring we have a BSL interpreter organised in advance if you’d need one.
- If there is anything else you’re concerned about or think we could provide, please let us know.
To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
The successful candidate must have the right to work in the UK at the time of appointment.
The recruitment process: In addition to your written application (details below), you will be required to complete a ‘live’ technical test and two rounds of interviews (all remotely). You can apply for this through Charity Job, please ensure you have answered the application questions below.
Application Questions (max. word count: 2000 words across all questions)
- As a senior engineer, how have you approached managing the adoption of AI tools (e.g. Claude Code or similar) across a team? How do you balance encouraging adoption with maintaining code quality and standards? Can you give an example of a decision you made, or would make, about where AI tools should and shouldn’t be used, and how you’d bring the rest of the team along with that view?
- In your view, how is the day-to-day practice of software development changing as AI tools become more capable? What has and hasn’t changed about how a team should be structured or how work should be planned, compared to a traditional development model?
- Please outline an example of an unexpected technical issue that impacted core business operations and how you dealt with that.
- Select an application you regularly use and describe three key design features that enhance its user experience. What considerations do you think influenced these design choices?
About Us
Roots HR is a dynamic and growing HR consultancy specialising in providing tailored, pragmatic human resources solutions to social sector employers, including charities. We believe in the power of HR to transform the social sector, and we are looking for an experienced Senior HR Consultant to join our small but dedicated team.
We are founded on the belief that social sector organisations of all sizes should have access to high quality, practical and affordable human resources services. We recognise the challenges for such organisations and develop our services to meet the needs of the social sector, in terms of culture, risk and scale. We deliver those services on a more than profit basis to meet our social purpose.
Our market leading COMPLY service is in high demand, and we are now seeking to grow our team with the appointment of an HR Consultant who will provide comprehensive and pragmatic HR advice, documentation, and compliance support to clients by phone, Teams / Zoom and email.
Position Overview
Our market-leading COMPLY service is in high demand. We are now looking for a Senior HR Consultant to coordinate its day-to-day delivery, provide technical leadership to the HR Consultants delivering the service and maintain an active portfolio of consultancy work.
This is a hands-on senior role for an accomplished HR practitioner who combines strong employment law and employee relations expertise with sound judgement, excellent client care and the ability to coach and develop others. You will coordinate workloads, oversee case management, maintain service standards and act as the first point of escalation for complex HR and service-delivery matters.
What you will do
- Coordinate the day-to-day operation of the HR Advice Service, ensuring client enquiries are handled promptly, professionally and in line with agreed service standards
- Oversee ongoing casework, deadlines, service levels, capacity and risk, escalating major concerns to the Head of Service Delivery
- Provide technical oversight, quality assurance and practical support on complex employee relations casework and HR documentation
- Allocate and prioritise work fairly across consultants and associates, monitoring utilisation, billable time and project scheduling
- Lead monthly one-to-ones and support the wellbeing, performance, capability and development of team members
- Maintain your own client portfolio, providing pragmatic advice and producing high-quality contracts, policies, reports, letters and case-management documentation
- Support client relationships, identify recurring needs and use feedback to improve systems, processes and service delivery
- Contribute to proposals, scoping discussions, tenders, webinars, articles, newsletters and other business-development activity.
The successful candidate will, along with other essential criteria:
- Be qualified to Chartered MCIPD level or as a minimum hold a level 7 qualification in HR
- Have extensive experience of delivering robust generalist HR advice and guidance, including advising and coaching line managers and advising to a successful conclusion on a broad range of complex employee relations issues
- Social sector experience or exposure, gained through employment, volunteering or governance role(s) with extensive and broad operational delivery of robust generalist HR advice and guidance
- Bring strong quality-assurance and technical-review skills across HR casework and documentation
- Have experience of managing client relationships and resolving service-delivery issues
- Have excellent communication skills and be extremely skilled in influencing at all levels
- Have excellent written skills, able to produce high-quality reports and other documentation
- Be passionate about human resources and committed to updating their knowledge on a frequent basis
- Ideally, you will bring experience of leading or coordinating a team.
In return for your skills and commitment we can offer you:
- A wide range of interesting and demanding work in a sector where HR effectiveness impacts on the life of the community
- A friendly, team-oriented, supportive and trusting work environment
- Coaching and support in consultancy skills and practices
- Partnering internally with experienced and supportive colleagues.
To apply: Submit your CV and cover letter using our online system by no later than 11.59pm on Sunday 4 October 2026.
Roots HR CIC is an equal opportunities employer welcoming application from all sections of the community. Continued eligibility to work in the UK is required.
Strictly no contact from agencies please.
REF-230756
Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
We are seeking an inspiring and strategic leader to drive our mission to respect, protect and fulfil economic, social and cultural rights across the UK.
As Director, you will lead our talented team in delivering the organisation’s strategy, strengthening our influence and increasing our impact as the UK’s leading voice on human rights, poverty and inequality.
We are looking for someone with senior leadership experience, a strong track record in fundraising and influencing change, excellent relationship-building skills, and a deep commitment to human rights and social justice.
This is a rare opportunity to lead a highly respected national organisation at the forefront of advancing rights across the UK.
Please refer to the recruitment pack.
Submit a covering letter that addresses all of the person specification, and a CV to the link provided by Charity Job.
The client requests no contact from agencies or media sales.
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)
Location:Remote, with significant travel across all corners the UK and monthly visits to our London office
This is an exciting new opportunity in the Strategic Communications Team at the Foundation.
You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.
Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.
Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.
You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.
Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.
About You
You are highly organised, with experience coordinating events, or visits involving
multiple stakeholders.
Alongside strong communication skills, with an understanding of how to apply
organisational narratives to local activity, you’ll have the ability to balance competing priorities.
You will bring experience partnering across teams and directorates along with excellent
relational skills to build trust and rapport with internal and external stakeholders.
How to Apply
Please click ‘Apply for this job’ to be redirected to the application form.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Monday 21 September 2026, 12 noon
First Interviews: Tuesday 29 September 2026 (online)
Second Interviews: Tuesday 6 October 2026 (in person – London Office)
#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.