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Thirtyone:eight, Swanley, Kent
£19,367, pro-rata based on 21 hours
Are you an experienced relationship or account manager with a passion for creating excellent customer experiences?
Posted 1 day ago Quick Apply

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Brave Movement, Remote
Annual salary range for the position in Washington, D.C. is $52,100-$65,100 USD, which will be adjusted based on the cost of labor for the city/country in which the candidate resides.
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Freewheelers Theatre and Media, Leatherhead, Surrey
£28,000 - £30,000 per year PRO-RATA
Freewheelers Theatre & Media are seeking a positive and pro-active individual to provide maternity for our General Manager.
Posted today Quick Apply
Closing soon
Young Enterprise, Multiple Locations
Up to £30,000 per year
We’re seeking a Volunteer Support Manager, to share your experience & vision in volunteer support and coordination.
Posted 1 day ago Quick Apply
Mental Health Matters, Solihull
£26,632 per year
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Make 2nds Count, Remote
£30,000 - £32,000 per year
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Page 1 of 15
NE1, Newcastle upon Tyne
£41,000 per year
Contract, Temporary, 12 months, Full-time
Job description

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Newcastle provides innovative and exciting projects, opportunities and support for people who are at risk of being homeless from our Centre in Newcastle and in outreach settings across the region. Our aim is to see homelessness ended and our unique service offer that blends, information advice and guidance, coaching, teaching & learning has sustained positive results for people we work with.

​​​​​​​About the role

It is an exciting time in Crisis Skylight Newcastle as we support people out of homelessness for good in line with our 5-year strategic plan.  We have recently completed an evidence review of the homelessness system in Newcastle which includes the views of people using the system and those working in it,  to determine what’s working, what could work better and how as a sector we can drive change to improve outcomes for those experiencing or at risk of homelessness. We now want to recruit a Strategic Partnerships Officer (known internally as Partnerships & Service Design Officer), to cover 12-months maternity leave, someone with the drive and ability to bring together a range of partners to work together and drive forward change. This will be a new partnership. It’s workplan and priorities will be shaped and agreed by partners and it will be overseen by a new governance board of Experts By Experience who will hold us to account.

As Strategic Partnerships Officer, you will.

  • Play a key role in supporting Crisis Skylight Newcastle’s work to influence system change in the city of Newcastle and across neighbouring authorities, including influencing local authority decision making.
  • Play a key role in bringing together a wide-ranging network of stakeholders, providing facilitation, problem solving and a service design-led approach to identify priority areas of practice and policy to focus on to improve the outcomes and experience of those at risk of homelessness or who are homeless in Newcastle and in neighbouring authorities.
  • Work to establish an Experts by Experience Group to help shape the work of the partnership and hold us and others to account in bringing about system change.
  • Feed directly into Crisis’ wider work in developing a place-based approach to ending homelessness, providing on the ground learning and ways of working to help shape this work.

About you

To be successful in this role you will have experience of developing new partnerships across a range of both statutory, voluntary and community sectors.  You will understand how the current homelessness and associated systems work and interact across the city.  Using your facilitation and communication skills to interact with key individuals and organisations, you will be able to support partners to agree clear priorities for the partnership in our aim to end homelessness across the City and beyond.  You will ensure that those with lived experience of homelessness are at the centre of this work by developing a new Experts by Experience Board which will be responsible for decision making and holding the partnership to account.

You will understand and work within Crisis’ organisational values as part of the local Skylight leadership team. This post is open to secondments from partner organisations.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy

  • Mandatory pension scheme, with an employer contribution of 8.5%

  • 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Monday 14th February (at 23:59) 


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

More about Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Posted on: 24 January 2022
Closing date: 14 February 2022
Tags: Policy/Research,Social Work