Associate partnership manager jobs

Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency. Since 2020, our engagement with over 40 philanthropic foundations and businesses has supported them to make over £250m of new funding available for climate action, and we have already helped them make grants to over 200 different organisations.

Our work with corporates

We work closely with businesses* to develop and implement strategic grant-making funds, through their corporate foundation arm or internal budgets, that align with their mission and values, while making a tangible climate impact. 

Increasingly, our work with businesses has focused on agri-food businesses. In today’s world, they can no longer count on steady yields, consistent quality, or predictable sourcing from global supply regions. Climate volatility is no longer a distant risk; it’s an immediate operational threat. Businesses that fail to invest in climate resilience now will face higher costs in the long-term, for example through more frequent supply shortages and greater business disruption. Companies that depend on agricultural supply chains for their business survival should treat bold climate action as a strategic investment in managing financial risk and staying competitive.

Impatience Earth has already helped a number of companies to better understand where their biggest climate risks and opportunities lie in their value chain, and support them through a learning and strategy process, through to implementation of funding. Crucially, we’ve helped them to identify how and where to invest philanthropically to both build climate resilience within the business and demonstrate their leadership across the sector. In 2026, we want to expand this work and proactively engage agribusinesses who may benefit from our advisory support. 

The role

We acknowledge that most agribusinesses have their supply chains based in the Global South, and through our work with them, we would like to see them engage in forms of reparative finance that builds the climate resilience of farmers and communities in those regions.

We are seeking a dynamic, justice-driven, Regenerative Agriculture Lead to help agri-food businesses rethink how they invest in climate impact. In this role, you will engage senior executives, particularly in sustainability, procurement, supply chain, and corporate strategy, to shift from short-term, carbon-offsetting based approaches toward directly funding regenerative agriculture practices within their supplier networks, and working towards business transformation as a whole.

Your work will help agrifood businesses transition to more resilient, low-carbon, and nature-positive supply networks by unlocking capital that accelerates climate-smart and justice-centred practices on the ground.

Your initial focus and priority within the role would be in sales and business development, and once you’ve secured high value clients, you’ll also be supporting on delivery and advisory with those clients.

Key areas of focus

Strategic sales & business development

• Identify, engage, and nurture relationships with senior-level executives at companies with agriculture-linked supply chains and networks (e.g., food & beverage, apparel, beauty, consumer goods). Note that Impatience Earth has a partnership eligibility criteria that influences the types of organisations we work with.

• Lead consultative sales conversations with companies that rely on carbon offsetting, or are looking to reduce their sustainability budgets, highlighting the value of increasing investment in direct regenerative supply chain transformation as a tool for building long-term resilience.

• Build and engage a pipeline of corporate clients and guide prospects from initial interest to proposal development, and deal close.

• Represent Impatience Earth at conferences, industry events, and executive briefings.

Thought partnership & advisory

• Engage corporate leaders on the financial, environmental, and operational benefits of transitioning to, and increasing direct funding towards regenerative agriculture.

• Translate complex climate, carbon, and agricultural concepts into clear business cases and ROI narratives, and occasionally share knowledge and provide training for Impatience Earth colleagues to develop team knowledge.

• Serve as a trusted advisor to help companies design pathways to supply chain transformation that is good for the business and the climate

What we’re looking for:

• 5+ years of experience in business development, corporate sales, partnerships, sustainability advisory, supply chain solutions, or climate/ESG-related roles. We encourage applications from folks who have worked in sustainability or procurement teams within agribusinesses.

• A proven track record of selling into or advising agribusinesses, with a focus on sustainability, carbon markets, climate tech, or agriculture-related domains.

• Strong ability to engage C-suite and VP-level leaders with credibility and influence.

• Exceptional communication skills, with the ability to distill technical topics (carbon accounting, regenerative agriculture, climate finance) into compelling narratives.

• Comfortable navigating complex corporate structures, long sales cycles, and multi-stakeholder decision processes.

• Comfortable working in an evolving and early-stage organisation, with an entrepreneurial mindset: proactive, scrappy, and excited to build something new in a rapidly evolving market.

What’ll be nice to have:

• Knowledge of Scope 3 emissions, insetting, carbon markets, or B-corp and sustainability reporting frameworks (i.e. SBTI, TCFD, CSRD)

• Familiarity with agricultural supply chains, rural development, regenerative agriculture, or nature-based solutions.

• Experience developing climate or sustainability strategies for large corporates.

How you’ll know you’re doing a good job

• You consistently build and advance a high-quality pipeline of corporate prospects.

• You help shift C-suite mindsets from funding short-term initiatives, carbon offset projects or reducing sustainability budgets to embracing direct, long-term regenerative supply chain investment.

• You close deals and create new partnerships that directly fund agricultural transitions and measurable climate outcomes.

• You become a go-to expert for companies exploring how to finance and scale regenerative agriculture.

Benefits

As part of this role, you will have a pro rata allowance of 25 days paid annual leave, individual coaching, a professional development budget and be part of a passionate team committed to advancing climate action. We have put in place, and continue to build, a range of measures to build an inclusive and welcoming work culture centred on wellbeing, and we hope we will receive applications from people from a range of backgrounds.

How To Apply:

We are not able to sponsor visas, nor are we able to have calls with candidates in advance of application.

We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you.

• Stage 1: Submit your CV plus either a cover letter (1.5 pages max), or a short video, that includes details about your relevant experience for the role and why you think you’ll be a good fit. Please consider the Requirements for this role section when you write your cover letter/record your video, particularly points 2-5. Please submit documents in PDF format as we are unable to open MS Word files.

• Stage 2: Shortlisted candidates will be invited to a short initial video call carried out on Zoom to discuss your experience and what excites you about the role. We will send all candidates the interview questions in advance. 

• Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.

• Stage 4: As part of the final interview stage, you’ll be invited to a full interview, and we will be sending all candidates the interview questions in advance. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in preparing for the interview.

Who You Will Meet:

As part of the interview process, you will meet Aditi Shah (Co-CEO), and Vicky Murray (Associate). For more information, see our website, impatience.earth.

At Ambitious about Autism, we believe in a a future where every autistic child and young person can be themselves and realise their ambitions. We're looking for a Finance Business Partner who's ready to bring insight, influence, and energy to a role that sits at the heart of our strategic decision-making.

This is more than just numbers. You'll be a trusted advisor to senior leaders across the organisation, helping them shape and deliver their financial plans. You'll work closely with ELT members and budget holders to build robust financial models, set budgets, and produce termly forecasts that drive real impact.

 As a key player in our finance team, you'll:

• Lead the monthly management accounts and reporting process
• Provide strategic and technical financial advice to high-profile projects
• Ensure financial implications are understood and embedded in decision-making
• Influence and negotiate with senior colleagues to help us meet our financial goals

 We're looking for someone who:

• Is a qualified accountant (ICAEW, ACCA, CIMA, CIPFA)
• Has trained at a top 15 accountancy firm or equivalent public body (e.g. NAO), or has strong experience in finance business partnering
• Can quickly get to grips with a complex environment and work independently
• Has experience in strategic finance and business planning
• Understands charity finance (SORP FRS 102) or has transferable IFRS/FRS102 knowledge and a willingness to learn

This is a fantastic opportunity to join a purpose-driven organisation where your financial expertise will help shape the future for autistic children and young people.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Are you a strategic, results-driven fundraising professional looking for a leadership role where you can make a real difference? 

St Peter & St James Hospice is seeking a Head of Fundraising to drive our income generation strategy, ensuring we have the resources to continue delivering exceptional care and support to people affected by life-limiting illnesses. This is a unique opportunity to lead, innovate, and shape the future of fundraising for a much-loved local charity. 

Job details: 

Location: St Peter & St James Hospice, North Common Road, North Chailey, Lewes, East Sussex, BN8 4ED 

Salary: £51,288 - £55,499 per annum (full-time equivalent)

Contract Type: Permanent 

Working Pattern: Flexible (compressed, 9-day fortnight), Full Time (37.5hrs) or Part Time (30+hrs) 

Closing date: Sunday 11th January 2026 

Interviews: W/C 19th January 2026 

What You'll Do: 

Strategic Development 

• Develop and implement a multi-channel fundraising strategy aligned with organisational goals, identifying new income streams and opportunities for growth. 

• Work closely with the Head of Retail to ensure alignment and maximisation of retail outlets to boost voluntary income.

• Be accountable to the Executive Team and the Board for regular updates on performance. 

Team Management 

• Lead, inspire, and develop the fundraising team to achieve their targets and deliver exceptional donor experiences. 

• Foster a culture of collaboration and continuous improvement. 

• Manage training, development, and performance of team members, recognising strong performance and addressing areas of development. 

Financial Accountability & Reporting

• Co-define, manage and monitor the fundraising budgets and forecasting, ensuring optimal resource allocation and financial sustainability.

• Develop and deliver effective KPI reports to enable data and evidence-based decisions.

• Ensure compliance with fundraising and legal regulations, ethical fundraising guidelines, and best practices. 

Relationship Building 

• Cultivate and maintain relationships with high-value donors, corporate partners, grant-making bodies, and other stakeholders. 

• Develop stewardship programs to enhance donor retention and lifetime value. 

• Represent the organisation at networking events and industry forums. 

• Be an advocate and champion for fundraising throughout the organisation. 

What we’re looking for: 

To excel in this role, you will have: 

• Experience working in a fundraising environment at a senior level, with proven track record in achieving significant income growth 

• Proven track record of managing high-value relationships 

• Strong leadership and team management skills, with ability to inspire and engage in an empowering manner 

• Understanding of all income streams and fundraising disciplines, with ability to support team members across areas of expertise 

• Experience using Raiser’s Edge or similar CRM platform, and data-driven decision making 

• Experience producing fundraising strategies and stewardship plans 

• Experience reviewing and analysing performance and financial information, including budgeting and forecasting 

• Skilled communicator and negotiator at all levels 

• Strategic thinker with a results-driven and impact-focused mindset 

• Highly motivated and inspirational leader 

• Resilient under pressure and positive driver of change 

• Compassionate and sensitive approach to employees, volunteers, and stakeholders 

• High level of personal and professional commitment and self-awareness 

Why join us? 

• Be part of a mission-led organisation that makes a tangible difference to people’s lives. 

• Lead a passionate team and develop a dynamic fundraising strategy that spans community fundraising, trusts and grants, corporate partnerships, major donors, and legacy giving. 

• Work collaboratively across teams, including Marketing & Communications, Finance, and Trustees, to build strong donor engagement and long-term sustainability. 

• Enjoy a flexible, supportive working environment where your ideas and leadership will be valued. 

We will be shortlisting and interviewing as applications are received, so early applications are encouraged. Apply today to be part of something truly special! 

You can find the full job description and recruitment pack at the bottom of the vacancy page on our website.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

The Senior Strategic Communications Manager will shape how the charity tells its story to the world. This person ensures our messages, campaigns, and content aligns with our mission and resonates with the audiences we serve. You’ll work across the organisation to turn complex priorities into compelling narratives, guiding teams to communicate with clarity, consistency, and purpose. It’s a role for someone who thrives at the intersection of strategy and storytelling - translating organisational goals into communications that inspire and influence.

This is an exciting, newly created role that offers the opportunity to shape our strategic communications approach from the ground up. You’ll play a key role in ensuring our external communications are cohesive, impactful, and aligned with our organisational strategy - strengthening Marie Curie’s public image and brand. If you're looking for a unique opportunity to make a meaningful difference and leave your mark, we’d love to hear from you!

You will be responsible for: 

• Working closely with the Director and Head of Communications to develop, manage and optimise Marie Curie’s external communication strategy.
• Leading strategic communications planning, translating organisational goals into actionable, audience-led communications plans. 
• Developing and overseeing key messaging frameworks and thematic narratives based on insight and research. 
• Evaluate performance, generate insights, and ensure continuous improvement.
• Advising and working closely with senior management, internal communications, teams across our income and innovation directorate and external agencies.
• Ensuring team, channel, campaign and product strategies are aligned and support the departmental, directorate and organisational strategy.
• Line managing the Strategic Communications Manager and leading matrix teams on key projects.

Key Criteria:

• Extensive experience in a senior external communications role, with a strong track record of delivering integrated, high-impact strategic communication campaigns from start to finish.
• Experience translating organisational strategy into compelling structured key messages for our audiences.
• Experience advising and influencing leadership and stakeholders at all organisational levels. 
• Proven track record of leading projects across teams and managing agency partnerships.  
• Confident and persuasive communicator with excellent writing, planning, and leadership skills.
• Highly capable of prioritising tasks and managing multiple projects and campaigns to meet deadlines. 
• Experience managing agencies and overseeing high-profile campaigns.
• Confident working in changing environments.
• Passion for purposeful communication that makes a measurable difference.
• Experience working in a charity, not-for-profit, or health-related organisation (desirable).

Please see the full job description. [LINK]

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 9 Jan 2026.

Salary: £45,000-50,000 & £3,500 London weighting allowance where applicable.

Contract: Permanent, full-time

Based: Fully remote (work from home) or hybrid working (Embassy Gardens office in London).

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This is an opportunity to step into a rewarding & influential role that supports our Head of GINA to lead, grow & nurture GINA effectively. Encompassed by general duties, your role will revolve around offering support with 3 core pillars:

1. Grants & Funding

2. Business Development & Trading Income

3. Partnerships & Communications

The role blends income generation with relational working & creative communications to elevate visibility, strengthen engagement & enhance sustainability.

This varied role is an opportunity for you to gain exposure to a diverse array of areas involved in the leadership & management of a non-profit organisation. This role will encompass continual opportunities for ideas, creativity & exploration.

Salary: £29,064 (NJC 13) pro rota (plus pension contribution if applicable)

Hours of work: 16 hours a week (working days & times to be determined)

Location: Birmingham City Centre with remote working

Deadline: rolling

Please note, opportunities are open to women only (Exempt under the Equality Act 2010 Schedule 9, Part 1)

For more information & to apply, head to our GINA website. 

Main Duties & Responsibilities

Grants & Funding

To identify & secure grants to support our core support provision.

 

· Researching, identifying & pursuing grants & funding opportunities.

· Leading in the preparation & submission of high-quality small grant, bids, proposals & funding applications.

· Offering support with the preparation & submitting of high-quality large grant, bids, proposals & funding applications.

· Supporting the development of grant reports, impact summaries, outcome reporting & funder communications.

Business Development & Trading Income

To increase our support offering & trading/unrestricted income to enhance sustainability & meet the needs of women subjected to sexual violence & abuse. 

· The development, implementation & management of new & existing services, products & resources.

· To identify strategies, opportunities & ideas for growth, greater social impact, income generation & income diversification.

· Exploration of new revenue models & earned-income opportunities.

· To lead on projects associated with trading income generation & diversification.

Partnerships & Communications

To enhance our partnership working & communications to nurture supportive relationships in our community.

· Establishing, developing, maintaining & cultivating strong partnership working with individuals & organisations that support our work (including educational institutions, corporates, non-profits & other organisations).

· Nurturing partnerships to raise awareness of our work & enhance associated income opportunities.

· Developing partnership models, value propositions & partnership packages tailored to prospective supporters that facilitate support delivery, community engagement & organisational growth.

· Supporting co-design initiatives where appropriate with partners & beneficiaries.

· Supporting with marketing & communications tailored across platforms to our supporters & partners.

· Supporting with strategic marketing, communications & social media activities.

General

· Contributing towards creative idea exploration surrounding the growth & expansion of GINA, services, products & resources.

· Monitoring trends in the non-profit sector funding landscape including philanthropic shifts, corporate social responsibility & community needs.

· Collaborating & supporting with the line management of relevant volunteer teams to support with the above activities.

· Ensuring lived experience remains centred within all activities & continuously exploring opportunities for involvement & infusion of lived experience.

· Representing GINA at events (occasional travel)

· Undertaking any other duties as required by GINA (including, but not limited to operational & administrative tasks).

The Hunger Project UK Marketing & Relationships Manager

Are you looking for a role that really makes a difference? Well, how about joining a global organisation helping to empower women and men to end their own hunger and poverty? If this sounds exciting, we might have the perfect role just for you!

Role:                           Marketing & Relationships Manager

Reports to: CEO

Salary: FTE £35,000 - £40,000 (Negotiable based on skills, experience and fit)

Contract type:Permanent

Hours: 35 hours per week

Location:The role is remote at present with occasional travel to London

About The Hunger Project

 The Hunger Project UK is a registered charity in the UK committed to the sustainable end of world hunger. Our vision is a world without hunger. Our mission is to facilitate individual and collective action to transform the systems of inequity that create hunger and cause it to persist. We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption worldwide.

We believe people living in hunger are key to ending hunger. We work to solve the root causes of hunger by supporting the communities experiencing them. As we adapt to meet local challenges and opportunities wherever we work, our programmes have a wide range of objectives. These include ending child marriage, empowering women leaders, increasing girls in education, engaging local governments, entrepreneurism and employability, climate resilient farming and maternal health.

In 2024, we reached nearly 12 million people in Africa, South Asia and Latin America. More than 1 million people are now living in self-reliant communities following investment from The Hunger Project. Our team is a mighty force of changemakers living around the world, including in our partner countries USA, Australia and across Europe.

Here in the UK, we work in collaboration with our global colleagues, to raise funds for our overseas programmes and amplify the voices of those affected by hunger. We are a small but awesome team, with big ambitions to grow and scale our fundraising efforts significantly over the next three years. So, if you’re up for the challenge... come and join us.

The role

 This is a hands-on role: you’ll be directly creating content, running campaigns, and managing our operations.

This role is for you if you are…

• Passionate about social justice and motivated to make a positive impact on the world.
• Experienced, with at least eight years in communications or marketing and a proven ability to deliver meaningful results.
• A creative storyteller who produces engaging, high-quality content across multiple platforms and understands how to use digital marketing to drive social change.
• An exceptional communicator with excellent written and verbal skills, strong attention to detail, and pride in accuracy and quality.
• Highly organised and efficient, able to manage multiple projects, meet deadlines, and maintain focus in a fast-paced environment.
• Proactive, persistent, and solutions focused, approaching challenges with creativity, determination, and a positive attitude.
• Technically confident and quick to learn new tools or software, with the ability to help others solve technical problems and use technology effectively.
• A collaborative team player who works well independently while keeping the broader mission and shared goals in sight.
• Energised by the variety, pace, and purpose of a small, dynamic, globally minded charity where every contribution makes a difference.

Key responsibilities

 Marketing and Communications

• Plan, coordinate and deliver integrated marketing and fundraising campaigns and events to achieve income targets, ensure consistent messaging and strengthen supporter engagement across all channels.
• Work closely with the global communications team to deliver the organisation’s marketing and communications strategy in alignment with global objectives.
• Manage website content in WordPress, ensuring it is accurate, engaging, and regularly updated.
• Oversee the social media strategy, creating and scheduling high-quality content (using Canva and Later) to grow brand awareness and supporter engagement.
• Manage ambassador and influencer relationships to support campaigns, storytelling, and reach.
• Design and deliver email campaigns and supporter newsletters through Mailchimp, ensuring timely and effective communication.
• Stay up to date with trends, world events, and digital innovations to keep content and messaging relevant and impactful.

Fundraising

• Create and deliver engaging donor experiences, content and supporter journeys to maintain and grow long-term investor support and ensure a high-quality experience for all supporters.
• Collaborate with the CEO and global team to identify and develop new fundraising opportunities and audiences.

Unleashed Women – Community & Investor Stewardship

• Act as the primary staff relationship lead for the Unleashed Women community.
• Support the recruitment, onboarding and ongoing stewardship of Unleashed Women members.
• Coordinate the planning, promotion and delivery of monthly virtual forums and quarterly in-person gatherings, working closely with the Executive & Operations VA on all logistics.
• Maintain regular communication and engagement with members through WhatsApp groups, email updates and event communications, ensuring consistent tone, warmth and responsiveness.
• Act as a key link between Unleashed Women and THP’s global country teams, ensuring meaningful programme engagement and feedback.
• Support retention and thoughtful growth of the community through relationship-led follow-up and investor care.
• Ensure all Unleashed Women activity is accurately reflected in Beacon and associated supporter systems.

Data Management and Reporting

• Maintain and manage the Beacon CRM database, ensuring accurate data capture, segmentation, and analysis to support effective fundraising, stewardship, and communications.
• Ensure all new and lapsed investors are correctly tagged and updated in Mailchimp, Beacon and other relevant systems.
• Evaluate and report on the performance of fundraising and marketing campaigns, interpreting data from CRM and digital platforms to measure impact and inform strategy.

Operations

• Establish, maintain, and continuously improve key operational systems and processes to ensure efficiency and smooth day-to-day functioning.
• Coordinate and maintain fundraising platforms such as Benevity and JustGiving, ensuring campaign pages are accurate, up to date, and performing effectively.

Line Management

• Oversee the recruitment, coordination, and management of volunteers, ensuring they are well-supported, effectively deployed, and aligned with the organisation’s goals.

Preferred requirements

Experience

• At least eight years’ experience in marketing, communications, or a related field.
• Proven success delivering multi-channel marketing and fundraising campaigns that meet or exceed targets.
• Confident in using and maintaining CRM systems (preferably Beacon) to manage supporter relationships and analyse data.
• Experience managing digital platforms, including social media, email marketing, and websites.
• Experience managing and developing team members, including supporting volunteers and junior staff.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.
• Strong relationship-building and stakeholder engagement skills.
• Highly organised, with excellent planning and project management abilities.
• Proficient in digital marketing tools such as WordPress, Mailchimp, Canva, and social media scheduling platforms.
• Skilled in interpreting data and insights to evaluate and improve marketing performance.

Personal Qualities and Attributes

• Enthusiastic, proactive, and self-motivated, with a positive and solution-focused approach.
• Collaborative and supportive, fostering strong teamwork and shared purpose.
• Creative and adaptable, comfortable working in a fast-paced and changing environment.
• An effective and empathetic team leader who inspires and empowers others.

Other Requirements

• Commitment to the aims and values of The Hunger Project UK and its mission to end hunger and poverty.
• Commitment to equality, diversity, inclusion, and anti-discriminatory practice.
• Understanding of the collaborative, hands-on nature of working within a small charity.
• Passion for using marketing and communications to create positive social impact.

Birthrights is recruiting a Campaigns and Policy Manager to help drive transformative change in maternity care. This is a powerful opportunity to shape national policy and campaigns that centre human rights, racial justice and the lived experiences of women and birthing people.

Reporting to the CEO, you will lead our policy and campaigns strategy, shaping how we influence government, the NHS, regulators and professional bodies. You will identify leverage points for change, develop strong and persuasive policy positions, and deliver bold, creative campaigns that challenge harmful practice and shift power. Working closely with our legal, information & advice, training and communications teams, you will ensure our policy and campaigning work is grounded in evidence, lived experience and human rights law.

You will also contribute strategically to Communities Imagine — a core organisational initiative rooted in racial justice, community leadership and a radical re-imagining of maternity care — while working alongside and supporting dedicated roles focused on its delivery.

Birthrights is a small but mighty charity with a national profile and a strong track record of influencing maternity policy and practice. We offer flexible, remote working, a supportive team culture and generous benefits.

If you are a values-driven campaigner with a passion for racial justice, reproductive justice and human rights, we would love to hear from you.

Closing date: 12 noon on Monday 26th January – please refer to the candidate pack for full details.

Human Resources Manager (Scotland), L'Arche Edinburgh & L'Arche Highland
 
ABOUT THE ROLE
 
Hours of work: 30 hours per week
Salary: £35,759.57 FTE (£28,607.66 pro rata for 30 hours), rising to £37,378.35 FTE (£30,357.60 per year pro rata) from year two
Reports to: Community Leaders of L’Arche Edinburgh & Highland
Place of work: Hybrid, with a base in the Edinburgh or Inverness community, and regular monthly travel to the other community
Contract type: Permanent, Part-time
Closing date: Monday, 5th January 2026 at 9:30
 
Notes: This position does not offer visa sponsorship.
 
Main purpose of the role

The Human Resources Manager provides effective HR support to all employees and in the two L’Arche Communities located in Scotland, in line with L’Arche’s identity, mission and values.
 
The HR Manager will:

• Support the Community Leaders and Coordinating Teams, provide advice and guidance to all leaders on best practice in HR matters, and ensure that the two Communities meet all of their regulatory obligations with regard to the employee life cycle. 
• Ensure implementation of employment legislation, and compliance with Safer Recruitment, national policies and initiatives, and SSSC requirements.
• Address employee relations issues through direct involvement, advice to operational leaders, facilitating mediation, fostering a positive work environment, and managing conflict and performance.
• Supervise two training co-ordinators and have dotted line management of HR admin, providing coaching and training to managers and employees on HR-related topics. 

 
Key essential criteria

• Understanding and identification with the aims, mission and values of L'Arche;
• Experience of working in HR, especially employee relations casework;
• Experience of the full employee life cycle including recruitment, training, performance management;
• Experience of a similar role with lead responsibility for employment matters;
• CIPD level 5 (Associate) or equivalent; 
• Able to act as Lead Countersignatory with the Scottish Social Services Council.

 
This role is subject to an enhanced PVG criminal record check. 
 
You can find more details about L'Arche Edinburgh and L'Arche Highland on our website.
 
Additional details about L'Arche can be found on our website.
 
Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.
 
A full job description and person specification can be found in the Recruitment Pack.
 
To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Monday 5th January 2026 at 9:30
 
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.

We also reserve the right to close the advert early if we receive enough suitable applications.
 
Please also read our privacy notice for job applicants.
 
REF-225 480

Data, Insight and Impact Manager

Salary: £41,097 - £45,423 per annum (salary depending on experience)

Location: Leeds, with regular travel to Centres across Yorkshire and Humberside

Hours: 37 hours per week, full-time

Closing date: Monday 5th January 2026, 9AM

Interview date: W/c 12th January 2026

Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

About us

Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.

From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.

Role Summary

This is an exciting role for someone with a passion for leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance. In this role you will contribute to improving the experiences and outcomes of the women who access our Women’s Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change.

You will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women’s Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change.

You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women’s Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women’s experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women’s sector in the UK.

You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women’s voices and insight are at the heart of our service delivery models.

The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead.

Key accountabilities

Data Systems Oversight and Leadership:

• Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women’s Centres Partnership.
• Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards.
• Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations and enhancements.
• Monitor and assess future CMS system needs, scoping and identifying development areas.
• Contribute to budget planning, including CMS ongoing costs and development projects, and ensuring activities are delivered within agreed resources.
• Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system.

Data Leadership and Governance:

• Develop a Data and Impact Strategy to align with organisational priorities.
• Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management.
• Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training.
• Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions.
• Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability.

Insights, Analysis and Performance:

• Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity.
• Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer.
• Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements.
• Produce clear, interpretable reports for internal and external stakeholders, as required.
• Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work.
• Develop a performance framework to monitor progress of the implementation of Together Women’s strategy, and prepare reports to inform Trustees of progress made.
• Support senior leaders with data-driven planning, presenting insights in accessible ways.
• Conduct ongoing data analysis to identify improvement opportunities, risks and issues.

Team Leadership and Collaborative working:

• Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities.
• Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy.
• Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission.
• Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice.
• Attend regular meetings and networking opportunities relating to the Effective Women’s Centres Project, and associated networks and events.

Quality Assurance and Contribution to research:

• Ensure data collection, management and storage processes are standardised and consistent across all our services.
• Embed the Women’s Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women’s default assessment tools.
• Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams.
• Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women’s work.
• Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary.
• Uphold the principles of ethical research, particularly with regard to consent and confidentiality.
• Carry out administrative tasks related directly to the delivery of the research.

General duties:

• Maintain and improve competencies through continuous professional development.
• Support and uphold the mission, values and behaviours of Together Women.
• Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework. 
• Adhere to all organisational policies, code of conduct, and practices. 
• Complete all mandatory organisation training.
• Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles. 
• Carry out other associated duties as needed, in line with the broad remit of the role. 

Please note these accountabilities do not form part of the Data and Impact Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve. 

Person specification

Essential:

• Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences.
• Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects.
• Ability to translate data into actionable insights that inform service improvement or strategic planning
• Experience of preparing data reports for external funders.
• Experience of analysing and communicating complex information clearly.
• Good working knowledge of software packages and excellent organisational skills.
• Experience of presenting to external or internal audiences.
• Experience of developing others and providing training to staff.
• Experience of outcomes/impact monitoring and reporting.

Desirable:

• Experience of working or volunteering in a trauma-informed, gender responsive environment and/or Women’s Centre.
• Experience of presenting to academic or policy-making audiences.
• Experience of working in partnership with academic or research institutions

Personal Attributes:

• Excellent communication skills and self-motivation.
• Ability to build trust and influence at all levels, including senior leadership and external partners
• Ability to problem solve and work collaboratively. 
• A commitment to the principles and practice of safeguarding adults and children at risk of harm.
• Ability to travel independently to meet the needs of the role, including work at the Women’s Centre, with occasional meetings at the University of Birmingham and/or other Women’s Centres.
• Commitment to undertake learning opportunities and continuing professional development.

Other Requirements: 

• Proficient in the use of Microsoft Office 365 
• Willingness to travel across the region
• Flexibility to work occasional evenings as required. 
• Commitment to anti-racism, feminism, social justice, and abolitionist values. 
• Commitment to safeguarding data integrity, confidentiality, and ethical use of information.
• Lived experience of the criminal justice system is welcomed and will not necessarily preclude appointment.

Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?

This role is an important one to help us build brand and awareness around our mission and goals  - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.

At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities. 

This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time. 

It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.

We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).

It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!

Salary: £37,739.41 per annum plus £5,023.71 London weighing allowance

Contract length: Permanent

Location: London Old Street with hybrid working options available

Hours: 37.5 per week

Closing date: Sunday 18th January at 11:30pm

Interviews will be taking place the 26th and 27th of January via MS Teams

Shelter is looking for a Mass Participation Project Manager within our Community and Events team to fuel our fight for home.

If you’ve got the project management skills to help shape mass participation events, inspire supporters and thrive on collaboration this could be the role for you.

About the team

This exciting opportunity sits in Shelter’s Community & Events department in Shelter’s Income Generation Directorate.

Community & Events is made up of our Community Fundraising, Supporter Experience, Digital Fundraising & Marketing and Mass Participation teams, across the team we look after a wide range of fundraising activities encouraging supporters to raise money and providing them with the support to do so.

This role as Mass Participation Project Manager sits within Shelter’s Mass Participation team.

About the role

As part of an ambitious and dynamic team you will deliver and develop mass participation products – primarily leading on Shelter’s successful bespoke mass participation product, Walk for Home. You will drive participant numbers, deliver an outstanding supporter experience and grow income and longer-term supporter commitment.

Key responsibilities will include planning and delivering Walk for Home, leading project groups, delivering excellent supporter care, and building strong internal and external relationships. You will proactively collaborate with colleagues within the organisation to maximise product performance and work to increase life-long supporters through both financial and non-financial routes.

This role works closely with the Head of Mass Participation to help shape our product strategy, as well as managing budgets and identifying opportunities for innovation and growth. You will attend events to support the wider Community & Events team and stay informed about sector trends to ensure our products remain competitive and impactful.

About you

You are experienced in overseeing and delivering projects, confident managing multiple priorities, along with excellent stakeholder management skills and the ability to influence and collaborate across teams and external partners.

You understand what makes a great supporter journey and look for innovative ways to recruit participants, improve engagement and grow lifetime value. You have a solid knowledge of mass participation fundraising and use data and insights to make improvements.

You’re driven by achieving financial targets and delivering high-quality mass participation events, and a relationship builder who works collaboratively, values diverse perspectives and champions inclusivity in everything you do.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

How to apply

To apply, please click ‘Apply for Job’ below and submit your CV and a supporting statement. Your supporting statement should outline how you meet the ‘Person Specification’ section of the job description.

Any application submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

BACKGROUND

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

Reporting to the Associate Director of Philanthropy, UK, the Philanthropy Manager will support the implementation of the UK Philanthropy team’s strategy, with a focus to identify, establish and develop new and existing high value relationships with individuals who have the capacity to support IRC at a five and six figure level. This is an exciting role working with senior stakeholders across IRC, in the UK and internationally, to cultivate and steward relationships with philanthropists to effectively solicit multi-year gifts to fund high-impact programmes that will deliver transformative change for IRC clients across the world.

As part of this, the Philanthropy Manager will:

· Develop and implement initiatives to identify, cultivate and solicit gifts from donors in the major gift range of £10,000 and above, both in partnership with the Director of Philanthropy and through account management of a discreet prospect portfolio

· Work closely with the Director of Philanthropy and the research function to identify and cultivate positive relationships with existing donors and new prospects to significantly grow our major donor pipeline

· Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications

· Develop personalised donor stewardship plans with the aim of increasing their engagement and uplifting their support to achieve the revenue target for the UK Philanthropy team and the overall revenue target for the International Philanthropy team

· Lead on gift management, reporting and proposal development for new prospects and existing donors, ensuring timely and accurate communications that match the individual’s requirements

· Identify and deliver unique stewardship and cultivation opportunities for donors

· Maintain thorough and up to date files and records relating to major donors

· Maintain strong knowledge and understanding of IRC’s work in the UK and around the world

· Collaborate proactively with a network of internal and external senior stakeholders, garnering their support and influence in the development of relationships with philanthropists

· Contribute to profile raising of the IRC’s Philanthropy programme and the IRC more widely through proactive networking and external engagement with potential donors and their advisors

· Proactively collaborate with other members of the Philanthropy team, supporting the delivery of the wider Philanthropy strategy as required

· Carry out administrative activities and other duties, as required, to maximise fundraising.

Scope and Authority

Authority: This position is responsible for supporting the delivery of Philanthropy and contributing to the identification, cultivation and stewardship of £10,000 and above gifts from HNWIs.

Key Working Relationships

· HNWI donors and prospects

· Third party philanthropy advisors

· Key contacts across IRC in UK and internationally:

o International Philanthropy Team

o USA Philanthropy

o Engagement with the UK and International Board

o Global Partnerships and Philanthropic Services

o Communications team

o Policy and Advocacy team

o UK Finance team

o Country Programme and regional teams, the Awards Management Unit as well as IRC’s Technical Units

o President’s Office and Executive Director of IRC- UK

KEY ACCOUNTABILITIES

 

Partnership identification, cultivation and stewardship (65%)

· Manage a portfolio of HNWI prospects and donors, working closely with the Director of Philanthropy to cultivate successful, high-impact relationships

· Collaborate with colleagues to develop transformative funding opportunities, create tailored plans for the cultivation of donors, deliver unique stewardship and cultivation opportunities, and coordinate internal and external meetings to drive donor relationships forward.

Partnership Management (25%)

· Lead on the creation of inspiring and engaging impact reports and proposals for donors, ensuring timely and accurate communications that are matched to the requirements of donors.

· Use Salesforce and IRC’s internal grant management system, OTIS, to keep clear and accurate records of donor communications and interactions related to all donor relationships

Team collaboration (10%)

· Contribute to the wider ambitions and shared objectives of the Philanthropy team as part of the HNWI Pillar

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications

· Knowledge and understanding of the principles and methods of philanthropy fundraising**

· Excellent communication and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communications**

· Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**

· Ability to identify potential donors, produce donor stewardship plans and be able to implement and execute them

· Ability to influence and negotiate with a broad spectrum of stakeholders, ensuring best possible outcomes for the IRC

· Excellent attention to detail

· Excellent Microsoft Office software skills including Excel

· Demonstrable ability to prioritise and organise own workload and meet conflicting deadlines

· Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities

· Ability to work collaboratively with members of a fundraising team and across departments, whilst managing conflicting priorities and deadlines in a busy working environment

Experience

· Demonstrable experience of securing gifts from high net-worth individuals**

· Demonstrable experience of writing persuasive and creative proposals and correspondence in a range of relevant styles

· Demonstrable experience of managing a portfolio of high net-worth individuals and relationships with senior stakeholders in a fundraising or corporate context**

· Demonstrable experience of supporting the implementation of events with wealthy individuals and influential contacts

· Demonstrable experience of managing information on a fundraising database e.g. Salesforce

· Demonstrable experience of compiling information from various global stakeholders in order to create compelling tailored proposals and reports

· Demonstrable experience of supporting a team and implementing new administrative systems and processes

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum 
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish and PCN contracts.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Oversee the recruitment and management of client facing staff.
• Be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT. 
• Maintain and enhance service delivery standards and effectiveness.
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Job overview

In this dynamic role, you'll provide strategic and operational leadership to grow our income streams to £2 million annually and beyond, while maintaining low costs and embedding innovation through AI-driven insights, digital fundraising, and creative projects.

Oversee governance, financial management, grants, lotteries, major donor stewardship, marketing, and a high-performing team, ensuring compliance with regulatory bodies and delivering measurable social value. If you're a visionary leader with a passion for NHS charities, proven fundraising expertise, and the agility to handle hands-on operations—from event planning to risk management—apply now to drive meaningful change and represent us on national stages.

Flexible working with office presence required frequent travel between sites essential.

We kindly request that applicants submit a one-page cover letter along with a curriculum vitae (CV) not exceeding two pages in length when applying. 

Main duties of the job

The Charity Director is responsible for driving the purpose and impact of Frimley Health Charity (FHC), ensuring the charity delivers meaningful benefits to patients, staff, and the wider community. The role combines strategic leadership with active operational involvement, across income growth and translating the charity’s vision into practical initiatives and improvements. The postholder will develop and implement a plan to deliver on the newly agreed FHC strategy to grow income streams, maximise impact, and maintain low operating costs, while also engaging directly in day-to-day operations to ensure the charity runs smoothly and efficiently.

In addition to strategic planning, the Charity Director undertakes hands-on tasks such as financial management, data analysis, market research, process improvement, and reporting to the Charitable Funds Committee and Trust Board. The role involves leading a small, high-performing team, supporting staff in their day-to-day work, and maintaining a culture of collaboration and accountability. The postholder also engages directly with patients, staff, donors, and community partners, and oversees marketing, communications, creative projects, and wellbeing initiatives, ensuring that all activities align to the charity’s purpose. The charity aims to generate an income of £2 million per annum and there is an expectation of the postholder to grow the charity over the coming years.