Audience insights manager jobs in Edinburgh

The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners. 

Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.

ABOUT THE HYGIENE BANK 
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

You can read more about our work on our website.

KEY RESPONSIBILITIES 

1. Communications Plan and Content Creation

• Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities. 

• Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral. 

• Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners. 

• Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol. 

• Oversee approval processes, brand resources and organised filing systems for communications materials. 

2. Digital Strategy and Implementation 

• Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns. 

• Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment. 

• Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer. 

3. Ambassadors and Influencers 

• Build and nurture relationships with ambassadors, influencers and public supporters. 

• Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities. 

• Identify opportunities to amplify diverse lived experiences and voices. 

4. Events and Campaigns 

• Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners. 

• Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media. 

• Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements. 

5. External Engagement and media 

• Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets. 

• Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging. 

• Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities. 

• Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity. 

• Manage suppliers, agencies and freelancers, including budgets where required. 
   

6. Data and Monitoring 

• Monitor communications performance using analytics and performance data, ad use insights to improve performance. 

• Prepare an annual review of communications performance and learning to inform future planning. 

7. Team and Internal Communications 

• Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging. 

• Line manage, support and develop the Communications Officer, empowering them to succeed in their role. 

• Provide responsive and practical communications support to colleagues across the organisation. 

 
PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a range of media, from social media content to case studies. 

• A creative mindset, with the ability to find engaging and innovative ways to communicate our work. 

• An appetite for change, learning and continuous improvement. 

• Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure. 

• Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations. 

• Experience of line management, with the ability to support, develop and empower others. 

• A proactive, collaborative and can-do approach. 
   

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 
 
EXPERIENCE 

With experience working in communications and/or marketing, you will be able to demonstrate: 

• Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms. 

• Strong copywriting skills, adapting content for different audiences, channels and formats. 

• Experience producing high-quality marketing and communications materials across digital and offline channels. 

• Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders. 

• Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms. 

• Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential. 

TERMS AND CONDITIONS 

• Salary: £38,000 

• Full time role, or four days per week.

• Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered. 

• Applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Interview dates: from W/c 14th September 2026 

Experience of designing, delivering and improving participation, voice, involvement or lived experience programmes with children or young people is an essential requirement for this role. Please see the person specification below for all essential requirements before applying.

Role title: Voice Manager

Reporting to: Head of Impact and Innovation (note that this role will work collaboratively across the organisation to drive this agenda on lived experience being embedded through the charity) 

Location of work: The post holder will be home-based, with office visits required approximately once a month, and department/organisational away days which will be discussed with Line Manager. The role may involve some occasional irregular travel to attend events and meetings throughout England and Scotland.

Contract type: Ideally full time, 35 hours per week, although flexible hours may be considered. The role may require occasional evening and weekend work. 

Contract length: Permanent 

Salary: £43,500 

Background

For more than 20 years, Magic Breakfast has been helping children and young people start the day with the nourishment they need to learn, grow, and thrive. But the impact of breakfast goes far beyond food. Every morning, we help pupils arrive at school feeling valued, included, and ready to reach their potential.

Today, 2.1 million children across the UK are at risk of hunger, the equivalent of four pupils in a classroom of 30. Working with schools in disadvantaged communities across England and Scotland, Magic Breakfast is committed to ensuring no child is too hungry to learn. One breakfast at a time, we are helping children and young people build brighter futures.

This is a pivotal moment to join Magic Breakfast. Governments in both England and Scotland have committed to expanding access to free school breakfasts, recognising the vital role they play in children’s wellbeing and attainment. Yet significant gaps remain. Pupils in secondary schools, alongside younger children in nursery and early years settings, are still at risk of starting the day hungry. Hunger does not begin at age five, nor end at age 11, and neither does our mission.

By joining Magic Breakfast, you will become part of a passionate, ambitious organisation driving lasting change for children and young people across the UK.

Job Purpose 

Magic Breakfast has already begun developing its approach to embedding children and young people's voiceas outlined in ourorganisational Nourishing Futures strategy and business plan, launched in 2025. Alongside this, a Lived Experience strategy and roadmap set out the plan to ensure child and youth voice is heard at all points in our decision making.This role will operationalise that roadmap, strengthening the systems, standards, capability and accountability needed to embed participation across the organisation. 

The Voice Manager will lead the development and delivery of Magic Breakfast’s approach to lived experience voice, with a particular focus on children and young people. They will ensure that the processes, policies, practicalguidanceand organisational capability is in place to enable the views, experiences and priorities of children and young peopletoshapethe organisation. 

This is a new roleat Magic Breakfast, responding to our Nourishing Futures strategy with a vision of a UK where every child is nourished, empowered and thriving.It’sa dynamic, matrix role, that works with teams across the organisation and will evolve over time, initially seeking to develop and embed new practices and approaches,which will impacton the culture and practices of the organisation.Previous experience of working ina similar role is vital as this role will provide lead counsel on child and youth participation across the organisation. 

The role holder will provide expert advice to colleagues across the organisation, helping teams embed meaningful, safe,inclusive and non-tokenistic participation in their work.The aim is for children and young people from a diverse range of backgrounds and experiences, including those who may face barriersto engaging,are able to influence Magic Breakfast’s work.Anessential part of this role will be ensuring that,as well as the necessary internal infrastructure, the culture and mindset is in place to support the wider strategic aims. 

Key Responsibilities 

Voice leadership and organisational practice 

• Shape and operationalise Magic Breakfast’s children and young people’s voice function, ensuring it is aligned to organisational strategy, business planning and evaluation, safeguarding requirements and EDI commitments. 

• Reviewand maintain organisational guidance, processes andparticipation infrastructure that supportschildren and young people’s participation, includingconsent, accessibility, safeguarding,risk, recognition (e.g.remuneration), feedbackloopsand ethical storytelling. 

Organisational capability-buildingand support 

• Provide specialist advice to internal teams on when and how to involve children and young people, for examplein decision-making, service development, policy influencing, communications, fundraising,researchand evaluation. 

• Develop and deliver training, resources and reflective learning opportunities that help staff understand the importance of children and young people’s voice and build confidence in applying participatory approaches. 

• Work closely withourPeople and Culture team to embed voice and participation learning into wider performance expectations, ways of working, internal culture and learning,and development pathways. 

• Chair,coordinateor contribute to internal working groups that bring colleagues together to embed children and young people’s voice across teams and projects. 

• Champion a culture of listening, accountability and continuous improvement, highlighting whereand howchildren and young people’s views have influenced decisions to provide positive reinforcement of actions. 

Participation, engagementand co-design 

• Design,pilotand develop participatory approaches(such as regional lived experience panels, pupil panels, advisory groups, workshops, focus groups, creative consultation methodsand digital activities) for engaging children and young people,and support organisation-wide adoption. 

• Ensure participation approaches are accessible and inclusive for children and young people with different needs,experiences and communication preferences, including those who may be less likely to engage through traditional methods. 

• Ensure appropriate feedback loops are in place,s oparticipants and contributors understand how their views have shaped decisions, proposals, policy asks, breakfast provision or further research priorities. 

Safeguarding,ethicsand risk management 

• Ensure all voice and participation activity is delivered safely and in line with Magic Breakfast’s safeguarding, data protection, health and safety,consentand risk management policies. 

• Ensure children and young people are appropriately prepared, supported and followed up before, during and after participation activities, including signposting to support where needed. 

• Be an active member of the internal Safeguarding Committee, proactively flagging issues and developing or updating anyappropriate processes, whilst supporting a shift in approach from compliance to culturally embedded. 

• Support colleagues to develop appropriate risk assessments for online and in-person participation activities, and where needed, escalating concerns in line with organisational processes. 

• Support colleagues to apply ethical and inclusive approaches to gathering,analysingand using children and young people’s views, particularly where sensitive personal experiences may be shared. 

Insight and Influence 

• Develop and maintain approach to measure participation, influence, reach,qualityand impact, ensuring alignment with Magic Breakfast’s existing evaluation and reporting cycles. 

• Represent Magic Breakfast in external working groups,coalitions and participation networks, sharing learning and bringing sector insight back into the organisation. 

• Support funder conversations and proposals where required by clearly articulating Magic Breakfast’s ambitions,approachand impact in relation to children and young people’s voice. 

• Promote organisational learning by sharing participation insights, emerging themes and examples of influence across teams, helping to strengthen practice and decision-making. 

• Commission or manage external support, suppliers or partners where needed,ensuring quality of work 

Person Specification 

Essential knowledge and experience

• Experience of designing,deliveringand improving participation, voice, involvement or lived experience programmes with children or young people. 

• Experience of applying safeguarding, consent, confidentiality, data protection and risk management processes in participation or engagement activity. 

• Experience of managing projects or workstreams from design through to delivery, monitoring,learningand reporting. 

• Experience of facilitating workshops, focus groups, panels or advisory groups, both online and in person. 

• Experience of translating qualitative insight into clear findings, recommendations,reportsor resources for different audiences. 

• Experience of developing or managing place-based, community-ledor regional engagement structures. 

• Experience of developing guidance, tools,trainingor resources that support others to adopt good practice. 

• Experience of building trusting,appropriateand inclusive relationships with children and young people from a range of backgrounds and experiences. 

• Experience ofmatrixworking across teamsand influencing decision making 

Essential skills and behaviours  

• Strong understanding of meaningful,ethicaland non-tokenistic participation, co-designand lived experience practice within the UK. 

• Good understanding of safeguarding, emotional wellbeing, healthy boundaries and inclusive practice when working with children and young people. 

• Strong facilitation skills, with the ability to create inclusive spaces, encourage participation and manage group dynamics or challenging conversations sensitively. 

• Excellent written and verbal communication skills, including the ability to make complex information clear,accessible and engaging for different audiences. 

• Ability to work with data and evidence to develop metrics,monitor progress and report impact. 

• Commitment to equity,diversityand inclusion, and to reducing barriers to participation for children and young people. 

Desirable Knowledge, experience and skills 

• Experience of child or youth voice activity in schools, education, youth work, anti-poverty, food insecurity, health, socialactionor charity settings. 

• Experience of supporting children and young people to engage with policymakers, funders, media,campaignsor public-facing opportunities. 

• Experience of working with community partners, local authorities, combined authorities, youth organisations, faithgroupsor other trusted local intermediaries to support inclusive participation. 

General requirements 

• Willing and able to travel across the UK for school visits, workshops,eventsand partner meetings. 

• Willingness to work occasional evenings or weekends where participation activity requires it, with time off in lieuinline with organisational policy. 

• Enhanced DBS check may be required depending on the final design of the role and level of direct work with children and young people. 

APPLICATION PROCCESS

You can access our job pack and more information about Magic Breakfast via our website. 

Should you wish to discuss the role before applying please email our People and Culture Team (hr @ magicbreakfast. com)

Shortlisting: w/c 31st August

Interview 1: w/c 14th September

Interview 2 and Informal Panel: w/c 21st September

Due to the high volume of applications, this role is likely to close early and we reserve the right to do so. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

The Role

We are seeking a creative, organised and audience-focused Social Media Officer to help myaware develop a more coordinated, consistent and effective social media presence.

This is an exciting opportunity to play a key role in how myaware reaches, supports and engages people affected by myasthenia, as well as families, carers, supporters, fundraisers, healthcare professionals and the wider public. The role will help move myaware’s social media activity from a reactive, team-by-team approach to a more planned and strategic function that supports awareness, fundraising, professional services, membership growth, community engagement and brand consistency.

Working closely with the IT and Digital Communications Manager, Fundraising, Professional Services and colleagues across the organisation, you will help plan, create, schedule and evaluate social media content across myaware’s channels. You will support the development of a social media content calendar, create clear and engaging copy, produce accessible and brand-aligned graphics, and help teams turn their knowledge, updates and campaign activity into content that works for myaware’s audiences.

You will also support the development of reusable templates, clearer content processes, social media reporting, and appropriate use of tools such as Canva, Adobe Creative Cloud and AI-assisted content creation. The role will involve helping myaware make stronger use of formats such as posts, carousels, Stories, Reels, short-form video, polls and direct-message-led campaign activity, while ensuring content remains accurate, sensitive, accessible and appropriate for a health charity.

The Social Media Officer will be predominantly home based within the UK, with occasional travel required. The role will work collaboratively across myaware to support awareness activity, fundraising campaigns, events, community engagement, professional services, membership activity and wider digital communications.

Who We Are Looking For

We are looking for someone with experience creating social media content for an organisation, charity, campaign, community group or similar setting. You will be confident writing clear and engaging copy for different audiences, using social media platforms such as Facebook, Instagram, LinkedIn, X/Twitter, YouTube or similar, and creating or adapting simple graphics using tools such as Canva, Adobe Creative Cloud or equivalent.

You will understand how social media can support awareness, fundraising, services, membership and community engagement, and you will be able to plan and organise content across multiple priorities. You will have a good eye for clarity, accessibility, tone and brand consistency, and be comfortable working with colleagues across different teams to turn ideas into effective social media content.

We are particularly interested in someone who is creative but practical, organised and reliable, warm in their communication style, and sensitive when working with health-related or personal content. You do not need to know everything about myasthenia before applying, but you should be willing to learn about the condition and the needs of people affected by it.

Experience in a charity, health, disability, community or membership organisation would be useful, as would experience supporting fundraising or event promotion through social media, creating Stories, Reels or carousel content, using analytics to improve content planning, or supporting campaigns and awareness activity.

Most importantly, you will share myaware’s values and be committed to helping us reach, support and connect more people affected by myasthenia.

If this sounds like you, we would love to hear from you.

Who are we?

myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Application instructions

Candidates should submit their CV and tailored covering letter by: 11:30pm on Tuesday 25th August 2026.

Provisional interview dates will be week commencing: 07.09.2026

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

The client requests no contact from agencies or media sales.

Job Title:  Head of Finance

Reports to:                        Chief Executive

Direct Reports:                 Finance and Business Administrator

Location: Remote – With some travel to attend meetings and events (mainly  in London but also other project areas elsewhere in the UK)

Salary: £46,542 Pro Rata

Hours: 3-4 Days per week

 About Alexandra Rose Charity 

We should all be able to eat healthy food. But right now, healthy options cost more than twice as much as junk food. It’s getting harder and harder for people to put good food on the table. In fact, the poorest fifth of UK households would need to spend 50% of their disposable income to eat the UK Government’s recommended healthy diet. Access to a choice of high quality, culturally appropriate fruit & veg is an essential building block for our mental and physical health. We need to put this right. 

We’re on a mission to give people access to their choice of fresh fruit & veg, in the heart of their community. At Alexandra Rose, we are proud to deliver a mix of practical, place-based projects and national advocacy to shape a fairer future, where everyone can afford and enjoy fresh fruit & veg with dignity. 

If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here. 

About the role  

We are looking for an experienced Head of Finance to help deliver our mission and support the growth and consolidation of the charity. As a member of our Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.

You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.

You will provide effective finance partner support to other functions within the charity to support its fundraising, operations and development.

You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the governance and compliance services function of the charity.

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

Interview Process: The selection process may include two interviews:

Research Manager

Location: Flexible, London Head Office (minimum 2 days per week in the office) or Home Based
Contract: Permanent
Hours: Full-time, 35 hours per week
Salary: £44,598 (London, Hybrid) or £40,320 (home-based)
Closing Date: 9.00am, Monday 17 August 2026
Interview Dates: Thursday 3 September and Friday 4 September 2026 (expected)

Join Homeless Link

Homeless Link is the national membership charity for frontline homeless agencies in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.  

As part of the Social Change directorate the Policy and Research team lead Homeless Link’s evidence, policy influencing and thought leadership activities. The research team generates robust evidence and practical insight to improve outcomes for people experiencing homelessness. We exist to contribute to the national evidence base needed to shape policy, challenge narratives, and advocate for system-level change. We deliver applied mixed-methods social research that helps organisations, commissioners, and communities understand needs, experiences, and what works to strengthen responses to homelessness.

About the Role

We’re looking to recruit a Research Manager to support the delivery of our strategic research portfolio. This role will involve managing and delivering research design, data collection, analysis and reporting, while working collaboratively with colleagues across Homeless Link, member organisations, academics, government officials, partners and people with lived experience.

The successful candidate will be an excellent project manager with strong quantitative research skills. They will have communication and relationship building skills, understanding of interpreting research findings in wider policy contexts, and of making strategic recommendations for national and local policy and decision makers.  For full details of the role please download our Recruitment Pack.

About You

We're looking for an experienced researcher with strong project management skills and expertise in both quantitative and qualitative research methods. You'll be comfortable working with data, producing high-quality analysis and communicating findings to a wide range of audiences.

You will bring:

• Experience managing research or evaluation projects from inception to completion.
• Strong quantitative and analytical skills.
• Experience analysing and interpreting data from multiple sources.
• Excellent written and verbal communication skills.
• The ability to manage competing priorities and work collaboratively with stakeholders.
• Experience using research and data analysis software such as SPSS, R, NVivo or Power BI.

Location and Working Arrangements

This role can be based at our London Head Office or b can be home-based, with flexibility to work remotely. The successful candidate must be willing to travel across the UK when required, including occasional overnight stays.

Employee Benefits

Homeless Link is proud to offers a wide range of generous benefits including:

• 30 days annual leave plus bank holidays (pro rata for part-time employees)
• Enhanced Maternity, Parental, Adoption and Sick Pay schemes
• Enhanced employer pension contributions and Salary Exchange Scheme
• Employee Assistance Programme (EAP)
• Cycle to Work scheme
• Season Ticket Loan scheme
• Access to the Blue Light Card scheme
• Group Life Assurance scheme (4x Scheme Salary benefit)
• Flexible working arrangements
• Commitment to continuous learning and professional development

Equity, Diversity and Inclusion

Homeless Link is committed to building a diverse and inclusive workforce and actively welcomes applications from people with lived experience of homelessness, people from Black and minority ethnic communities, disabled people and other underrepresented groups. We are committed to providing reasonable adjustments throughout the recruitment process and creating an environment where everyone can thrive.

How to Apply

Please submit your CV and a covering letter explaining how you meet the requirements of the role to recruitment email. Applicants that do not submit a covering letter, will not be considered. If you have any questions regarding this vacancy, please contact the recruitment team on the above email address.

Please note: All successful applicants will be required to provide proof of your eligibility to work in the UK and complete or provide a basic DBS certificate.  

About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment. 

Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.

Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.

The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.

Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.

The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.

Key Responsibilities

1. Reporting, Insights & Decision Support

• Provide meaningful analysis and insight that enables evidence-based decision-making across the organisation.
• Produce organisational dashboards and KPI reporting.
• Develop Power BI reports and visualisations for the Leadership Team and Board.
• Produce campaign evaluation and performance reports.
• Identify trends in supporter behaviour and organisational performance.
• Analyse campaign effectiveness and recommend improvements.
• Develop predictive and trend reporting where appropriate.
• Support strategic planning through data-driven insight.

2. Audience & Supporter Development

• Develop a deeper understanding of audiences to improve engagement, retention and organisational impact.
• Support campaign segmentation and targeting selections for fundraising, communications and service delivery.
• Maintain audience reporting and engagement analysis.
• Develop audience segmentation models and map supporter and service-user journeys.
• Analyse behavioural trends across different audiences.
• Identify opportunities to improve acquisition, retention and engagement.

3. Data Governance & Continuous Improvement

• Ensure the charity maintains high standards of data quality, governance and operational efficiency.
• Support GDPR compliance and data governance processes.
• Monitor data integrity across organisational systems.
• Improve data governance frameworks and organisational standards.
• Identify opportunities to automate manual processes.Support the development of scalable systems and processes.

4. Data Capability & Organisational Development

• Champion the effective use of data across the organisation and build organisational confidence in data-driven decision-making.
• Train and support colleagues in the effective use of data and reporting tools.
• Develop user guidance and documentation and promote consistent reporting standards.
• Lead cross-organisational data improvement projects.
• Increase organisational confidence in using insight to inform decisions.
• Build strong relationships with teams to understand emerging information needs.

5. Website Performance & CMS Management

• Lead the ongoing management and optimisation of the charity's website, ensuring it delivers an excellent user experience and supports organisational objectives.
• Monitor website health, accessibility and technical performance.
• Work with external website developers to resolve issues and implement improvements.
• Analyse user journeys and identify opportunities to improve engagement.
• Ensure accessibility standards continue to improve across the website.
• Develop recommendations to improve digital performance and user experience.

Person Specification

Essential

Experience

• Experience producing dashboards, KPI reporting and organisational insight.
• Strong analytical skills with experience using Power BI and advanced Excel.
• Experience developing audience insights and segmentation.
• Experience interpreting website analytics and digital performance metrics.
• Experience improving organisational reporting and decision-making.
• Experience working with CRM systems (Microsoft Dynamics desirable) and managing data effectively.
• Experience working with multiple stakeholders to translate business needs into actionable insight.
• Experience delivering continuous improvement projects.

Knowledge

• Strong understanding of data governance and GDPR.
• Understanding of website analytics, digital marketing metrics and conversion tracking.
• Knowledge of audience segmentation and customer journeys.
• Understanding of reporting methodologies and performance measurement.
• Knowledge of accessibility principles and digital best practice.

Skills

• Excellent analytical and problem-solving skills.
• Ability to interpret complex data and communicate clear recommendations.
• Strong stakeholder management and influencing skills.
• Excellent written and presentation skills.
• Ability to manage multiple priorities simultaneously.
• Strong attention to detail while maintaining strategic perspective.

Desirable

• Experience with Microsoft Dynamics.
• Experience using Google Analytics 4.
• Experience using Power BI.
• Experience working with charities.
• Experience supporting website redevelopment or digital optimisation projects.
• Understanding of Power Automate or workflow automation (from a business process perspective rather than technical development).

This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role. 

What can we offer you? 

Our staff benefits include: 

• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
• Flexible working. 
• Remote working.
• 5% Pension. 
• Employee Assistance Programme.

How to apply 

Please send your CV and a covering letter by clicking on the 'apply now' button.

Application timeline:

• Deadline for applications: 16th August at 4pm.
• Shortlisting: 17th August.
• First round interview: 20th and 21st August. 
• Second round interview: TBC.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

Our Commitment to Equity, Diversity and Inclusion

We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.

We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.

If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.

This is a key role in a small and ambitious Communications and Events team, which will sit at the intersection of day-to-day strategic oversight and hands-on delivery. You will develop and deliver engaging marketing and digital campaigns, in line with organisational and communications priorities, manage our year-round events programme, strengthen our community engagement and ensure consistently high standards across Climate Spring’s marketing, digital and events activity.

This role will be perfect for a motivated and experienced marketing and events all-rounder. To excel in this role, you will need to be proactive, highly organised, detail-oriented as well as able to independently manage complex projects and build strong relationships with internal teams and external partners. 

Key responsibilities:

Marketing and community engagement

• Lead the planning and delivery of cross-channel marketing plans (including digital campaigns, events and outreach) to promote Climate Spring’s industry programmes, initiatives and projects, alongside wider organisational campaigns.

• Develop and deliver audience and community engagement strategies that increase participation, strengthen audience journeys and build lasting relationships with our creative community, alumni and industry partners.

• Work collaboratively with colleagues across the organisation to identify priority audiences and community needs, ensuring that the right people are - and stay - engaged through relevant activity and events.

• Develop and manage partnerships and cross-promotional opportunities to extend the reach and impact of Climate Spring’s work.

• Work with industry and production partners to support and collaborate on the marketing and promotion of Climate Spring-supported film and TV projects. 

• Oversee the effective use of planning tools, calendars and reporting processes for marketing, campaigns and events.

• Track performance across campaigns and events, using data, insights and feedback to make recommendations and improve future activity.
   

Brand management and content oversight

• Act as a guardian of Climate Spring’s brand, ensuring consistency, quality and professionalism across all digital, marketing and event materials.

• Provide editorial and visual oversight of presentations, assets and digital content, ensuring that materials align with Climate Spring’s brand guidelines and messaging. 

• Review and provide feedback on copy and materials produced by junior team members, including newsletters, digital content, event materials and other promotional assets.

• Oversee the implementation and use of branded templates, brand guidelines and internal processes, ensuring consistency and quality of marketing, digital and event materials throughout. 

• Work collaboratively with colleagues across the organisation and with our creative community to identify stories, opportunities and insights that support audience engagement and the promotion of Climate Spring’s work.

• Support senior colleagues with the creation of high-quality presentations and branded materials for meetings, presentations and speaking engagements.

• Contribute creative ideas and direction for digital campaigns and associated digital content.

Event management

• Lead the delivery of Climate Spring’s programme of online and in-person events, including timelines, invitations, registrations, logistics, suppliers, communications and post-event activity.

• Ensure events are delivered to a consistently high standard and provide an excellent attendee and participant experience.

• Support the delivery of Climate Spring community building events, in collaboration with internal teams.

• Work with the Head of Communications and Events to support Climate Spring’s presence at international film and TV festivals and industry markets.

Operational and team management

• Working with the Head of Communications to maintain and support clear workflows, processes and quality control for marketing, communications and event activity across the organisation. 

• Identify opportunities to improve ways of working and professionalise internal workflows for marketing, digital and events.

• Line-manage and support the professional development of the Communications and Marketing Coordinator.

• Act as a deputy for the Head of Communications and Events as required.

• Identify where specialist support is required, such as graphic design, photography or video production, and manage freelancers as required.

Essential experience and skills

• Experience in a marketing, campaigns or communications role, delivering measurable impact on organisational reach, profile or audience engagement.

• Experience developing and delivering integrated marketing activity across multiple channels, using insights and feedback to improve activity.

• Proven experience delivering successful online and in-person events from planning through to evaluation, ensuring a high-quality attendee or participant experience.

• Excellent project management skills, with the ability to manage multiple priorities independently, maintain effective workflows and deliver projects to a high standard.

• Experience growing and engaging communities around programmes, events or initiatives, demonstrating a strong understanding of audience engagement.

• Excellent written and editorial skills, with experience reviewing, editing and quality assuring content.

• A strong visual eye and understanding of branding, with experience using Canva or other design software to create or adapt and oversee high-quality, on-brand materials.

• Experience using email marketing platforms, content management systems and analytics tools to plan, deliver and evaluate activity.

• Experience line-managing, coaching and developing colleagues, creating a supportive and collaborative team environment.

• Experience managing external suppliers or freelancers, ensuring projects are delivered on time, budget and to a high standard.

• Ability to proactively assess and improve internal processes, systems or ways of working to increase efficiency, consistency and quality.

• Excellent stakeholder management and communication skills, with the ability to swiftly build relationships with teams, partners and external stakeholders.

Desirable experience and skills

• Experience delivering paid digital marketing activity.

• Experience using CRM systems to support audience development and segmentation.

• Advanced design skills with experience creating high-quality branded templates and marketing assets from scratch.

• Experience creating and editing video content for digital marketing and social media.

• Experience working in the film and TV industry or the wider creative and entertainment sector.

• Demonstrable knowledge of climate, sustainability and environmental issues.

How to apply

If your skills and experience meet the above requirements, please apply by;

1. A CV outlining relevant employment history, qualifications and experience (maximum two pages)

2. Supporting statement (maximum one page)

As part of the statement, please answer the following questions:

• What interests you about this role and why would you like to work with Climate Spring?

• Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?

• Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?

Throughout your supporting statement, we encourage you to use specific examples to illustrate your experience and skills, rather than repeating what’s outlined on your CV.

Please note that AI-generated applications will not be considered.

3. Work samples

Please include up to five examples of relevant work (PDF, links or similar). For each example, please include a very brief description of your role in the project/example.

4. Please also fill out this recruitment monitoring formwhen you apply. 

Deadline for applications:  Wednesday, 9th September, 5pm BST

First stage interviews: scheduled for w/c 21st September

Second stage interviews: scheduled for w/c 28th September 

We are recruiting a Member Network Account Manager to join our Member Networks team at the British Psychological Society for a fixed period of 6 months starting in October 2026.

The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.

About the Role

As Member Network Account Manager, you will be the main contact for several Member Networks. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, coordinate events, and work collaboratively with teams across the organisation to ensure Member Networks are supported effectively and can achieve their objectives.

A day in the life may include:

• Advising and guiding volunteers on governance, finance, awards, planning and compliance matters
• Supporting Networks to deliver their activity plans by monitoring progress, managing timelines and helping ensure activities remain within agreed budgets and objectives
• Coordinating events and projects that drive member engagement, including budget creation, venue liaison and travel bookings
• Managing shared inboxes and responding to enquiries with clear advice and signposting
• Attending meetings, recording actions and following up to ensure progress
• Sharing best practice and encouraging collaboration to support continuous improvement
• Maintaining accurate records on our CRM and documents in Google Workspace, including budgets, reports and committee lists.
• Delivering volunteer training on new processes, systems or ways of working.
• Coordinating awards and grants, updating web content and communicating with applicants
• Managing committee recruitment, posting roles and handling applications
• Working with internal teams such as Membership and Marketing to provide seamless support.

What We’re Looking For

To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will coordinate the delivery of activities, managing timelines and working with key stakeholders. 

Why Join Us?

We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working 
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisations

 How to apply

The closing date for applications is 31st August 2026, with interviews held on-line 11th, 14th & 15th  September.  As this is a fixed term contract, you must be available to start in October 2026. 

To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Role Purpose

To support the engagement and activation of key audiences to take action in support of ending the need for food banks. Responsible for delivering mobilisation opportunities and actions to new and existing supporters and driving meaningful change through action.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes - together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Key Responsibilities

Audience engagement and supporter activation

Work with the Senior Audience Mobilisation Manager and Audience Mobilisation Manager to develop and deliver campaigning actions that recruit and inspire new supporters, deepen engagement with existing audiences and build widespread public support for our vision, while collaborating with the Email Marketing Manager and Supporter Data Manager to deliver engaging, insights driven activity aligned to our audience strategy and supporting audience retention.

Platform Management

· Build and manage actions on our external campaigns platform provider, collaborating with the platform provider agency to deliver impactful and engaging digital mobilisation journeys, leading on the system as super user.

Cross team collaboration

· Engage with project teams, audience leads and channel owners to deliver journeys and the content needed within them, as well as actions that engage campaigners through time, money, voice aligning content, messaging and audience touchpoints. 

Insight and evaluation

· Using internal and external data systems, collate and deliver monthly reports on audience engagement activity highlighting trends that provide insights to support the development of an impactful, insight led mobilisation strategy and campaigner audience stewardship.

Line management

· Provide direction and support to the campaign engagement volunteer through weekly email briefs and quarterly volunteer check-ins.

Person Specification

Core Knowledge

· Proven experience of supporting the delivery of engagement campaigns.

· Experience of using a web-based action platform and analytics tools.

· An understanding of GDPR and data protection.

· Ability to project manage, develop timelines and drive forwards project delivery.

Essential Skills

· Strong communication skills, both verbal and written for internal and external audiences.

· Works collaboratively across teams

·  Experience of working with platforms used to engage supporters e.g. CRM systems, action platformsRole models inclusive behaviours and values

· Time management and prioritisation skill

· Proficient copywriting

Key Experience

· Delivering projects with multiple stakeholders

· Creating reports for digital activity

Salary: £40,000 - £45,000 FTE
Contract: Temporary Contract, 8 – 12 weeks
Location: Home-based with occasional travel to London and team meetings
Closing date: ASAP, rolling interviews
Benefits: Flexible working options

We have an exciting opportunity for a Senior CRM Marketing Manager to join one of the UK's leading charities. Reporting into the Strategic Marketing Lead, this is a fantastic opportunity to lead the development of a data-driven CRM marketing strategy and maximise the impact of a major investment in HubSpot. You will play a pivotal role in shaping audience engagement, improving customer journeys and embedding best practice across the organisation.

As part of this exciting role, you will provide strategic oversight of all HubSpot marketing activity, ensuring campaigns are audience-led, measurable and aligned to organisational objectives. You will act as the organisation's subject matter expert for HubSpot, supporting colleagues with campaign planning, automation, reporting and optimisation. Working closely with marketing, digital and stakeholder teams, you will drive innovation, establish governance and compliance processes, develop actionable insight from campaign data, and create sophisticated cross-channel journeys that improve acquisition, engagement and retention.

To be successful as the Senior CRM Marketing Manager, you will need:

• Significant experience using HubSpot CRM, including campaign management, optimisation and reporting.
• Proven experience developing cross-channel and email marketing strategies within a large, complex organisation.
• Strong strategic thinking, stakeholder management and data analysis skills, with the ability to turn insight into action.

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3068EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Are you a curious and analytical individual, who has a great eye for detail? This role is a brilliant opportunity to learn how a charity operates. Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible. You will join an operational team that provides essential support—delivering a real impact for our fundraising colleagues, our supporters, and our overall mission.

Salary: £26,000 - £29,000 + benefits

Location: Home based or the option of a desk at our Oxford office.

Terms of Appointment: Full-time (37.5 hours per week). Permanent. 

Closing date: Thursday 27 August at 9am

Interview date: Interviews will be held in Oxford on Thursday 10 September

Benefits:

• 33 days’ annual leave, including bank holidays (pro-rata)
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme
• Tax-free home-working allowance
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities

Key responsibilities:

• Producing data to ensure our mailings go to the right people on time
• Communicating data to inform decision making
• Data quality and database management 
• Salesforce Development & support

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement. 

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.

The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.

This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.

• Experience with data segmentation, ETL processes, transformation and import / export processes.

• Strong understanding of data protection legislation (e.g. GDPR).

• Understanding of Gift Aid regulations and charity fundraising compliance.

• Confident using query tools and an understanding of query-based data extraction.

• Strong IT skills with competency using the MS Office suite and Excel in particular.

• Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.

• Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 16th August 2026. 

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children. 

The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.

The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.

Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.

The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.

Key responsibilities include

• Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
• Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
• Direct line management of the Acquisition Marketing Officer and volunteers as required.
• Manage agencies and freelancers as required.
• Ensure activities follow fundraising and data regulations, and marketing best practice.
• Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
• Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
• Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
• Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
• Build performance-driven channel plans across, organic and paid social media channels such as Meta.  
• Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
• Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.  
• Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
• Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
• Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
• Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.

Please follow instructions on Charity Job to be redirected to our website and apply today!

The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives. 

Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard. 

The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.

Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work. 

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.