Audience insights manager jobs in Edinburgh
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Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and over a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
We recently expanded our impact with Unifrog for primary schools. By bringing our platform to younger learners, we’re supporting schools in delivering a comprehensive careers and PSHE curriculum from Reception through to Year 6. Our mission is to start early; breaking down barriers, challenging stereotypes, and ensuring every child, regardless of background, believes that every future pathway is within their reach.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page).
What you’ll do
Joining our small, high-energy team, you’ll play a key role growing our newest partner base and supporting primary school partners to make the most of the Unifrog platform and resources. Excellent customer service is at the heart of what we do, and you’ll make sure that all interactions with Unifrog are positive and successful.
Your key responsibilities:
Sell Unifrog subscriptions to primary schools
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Design and deliver impactful prospecting campaigns and marketing collateral aimed at engaging potential new partners, tracking campaign performance and continually improving your approach to secure demonstrations and drive partnership growth.
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Meet with potential partners on video calls (and sometimes in-person). Understand their priorities, demonstrate the Unifrog platform and resources, and secure their subscription.
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Identify and attend conferences and events to promote Unifrog to primary school audiences, while networking and cultivating relationships for future partnership opportunities.
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Develop a sound awareness of Careers Education, Information, Advice and Guidance (CEIAG) and the PSHE Association Framework within the UK. You’ll need this to confidently navigate conversations with relevant contacts at primary schools.
Support primary school partners to make the most of Unifrog
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Set up new partner schools for success. Help them to embed Unifrog across their staff, student and parent community. You’ll deliver an initial staff training session then provide ad-hoc support.
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Proactively work to foster a sense of community amongst our primary school partners and think of ways to promote the sharing and embedding of Unifrog best practice between partners.
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Achieve sky-high resubscription rates by securing partner renewals when their subscriptions come to an end.
What we’re looking for
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Resilient, and motivated to exceed targets
Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.
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Sales experience
You’ll be responsible for meeting sales targets so sales experience is desirable but not essential.
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Strong communication skills
You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.
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Strategic and innovative
You’ll be strategic in your approach to driving growth within the newest team at Unifrog and be innovative and creative in your solutions to any barriers along the way.
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Personable, with a track record of excellent relationship management
At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner schools.
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Sector insight
You will be working with schools that have different contexts and priorities; you’ll need to be quick to understand how we can support them.
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Attention to detail
It’s important you have the skills and discipline to carefully check your communications to schools, your prospects and contacts in your network.
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Proactive attitude and willingness to get stuck in
You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
You will be one of two members of our newest team at Unifrog, with the opportunity to be at the forefront of building an exciting and impactful offering for primary schools across the UK. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside one other Primary Schools Partnership Manager and be line managed by our Partnerships Director (UK schools and Employers). You will also have daily contact with the wider Unifrog team, including our Marketing, Content and Finance teams.
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£39,047 per annum (Grade B), plus:
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Unlimited commission, OTE of £50,000.
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Bonuses linked to strong performance against KPIs.
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Full-time
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday – some days you may need to start earlier but you can finish earlier as a result.
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The role is remote (or hybrid for candidates in London or Edinburgh).
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Start date: as soon as possible (but not later than w/c 22nd June).
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We can only consider candidates who have the right to work in the UK.
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To discuss reasonable adjustments or any details about the role before applying, please contact our Recruitment Lead (details on our jobs page).
Application process
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Deadline: 10:00am (BST) on Wednesday 1st April 2026.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i) With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii) A school we are hoping to partner with have concerns about the budget available for Unifrog. What would be your approach to securing a partnership with them for this academic year? (250 words)
iii) Tell us about a time when you had to manage conflicting priorities whilst meeting targets. What was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.
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Stage 3: Video call interview (1 hour)
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Short pre-prepared presentation (15 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (45 mins).
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Video call interviews will be held w/c 13th April 2026.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Find more detail and our full policy on AI in applications here.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
This role is essential in our continual drive for increased impact and quality across all of our work.You will lead on the quality assurance of all programme delivery across a defined area, working closely with the appropriate Delivery and Partnership Team’s Regional/Country Lead/s. You will use data and evidence to inform your practice and be an expert in what good looks like from a programme delivery perspective.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK. Please stipulate where you are based when applying.
In addition, occasional international travel may be required, for example to the annual conference in the United States.
You will report to the Head of Quality & Impact.
Key Responsibilities
- You will be accountable for the quality and Model Fidelity of sites within your geography with a focus on improving employment outcomes for the interns participating in our programmes, in partnership with the Regional /Country Lead in the Delivery & Partnerships team.
- Demonstrate, train in and uphold the values of a continuous improvement culture.
- You will be accountable for collecting, analysing and reporting on data to allow for clear evaluation and guiding best practice in your geography
- You will be accountable for supporting the delivery of quality trainings to partnerships to drive quality programmes and employment outcomes
- You will be accountable for supporting the ongoing development of resources in line with UK guidelines, US model fidelity and that successfully equip partnerships with what they need to support strong employment outcomes – in collaboration with the Resources and Curriculum Manager.
- You will be accountable for conducting programme reviews and audits as required by the Head of Quality and Impact
- You will lead on (role specific) induction and training across DFN Project SEARCH staff and associates.
Application Instructions
- We will conduct selection throughout Thursday April 30th and Friday May 1st – with a multi-stage process taking place across the 2 days
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your digital marketing skills to support those in poverty in Eastern Europe
Are you a digital marketer who wants to use your skills for good? Do you enjoy combining creativity with data - and working collaboratively across teams and cultures?
We are seeking a Digital Marketing Officer to join our International Digital Team and support digital marketing across 12 fundraising countries. This is an exciting opportunity to work at an international level, helping to strengthen digital activity, improve performance, and share best practice.
About us
Mission Without Borders is an international Christian organisation working in some of the poorest communities in Europe. We journey alongside people facing poverty and marginalisation, providing practical, emotional and spiritual support that enables long‑term, sustainable change. We serve people regardless of religion or ethnic background.
Our international team supports this work around the world, bringing expertise in digital, fundraising, communications, finance, IT and Salesforce, and working closely with colleagues in our 12 fundriasing countries and 6 project countries.
What you’ll be doing
You’ll support international and country teams to deliver effective, data‑led digital marketing. Working closely with fundraising, communications and digital colleagues, you’ll help shape and support campaigns, improve digital performance through insight and analytics, and share best practice across multiple countries - always with an international mindset and sensitivity to local needs.
About you
You’ll be an experienced digital marketer with a collaborative approach and a passion for using digital to make a difference. You’ll have a strong understanding of the Christian faith and Christian audiences. You’ll be comfortable working across cultures, managing multiple priorities, and using insight to continually improve performance.
Essential
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Proven experience in digital marketing, including online campaigns
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Strong skills in digital advertising, analytics and SEO
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Confidence using tools such as Google Analytics and major ad and social platforms
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Experience working with stakeholders and managing multiple priorities
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Excellent communication, analytical and organisational skills
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A strong understanding of the Christian faith and Christian audiences
Desirable
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Experience working in an international or multi‑country context
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Experience in the charity or not‑for‑profit sector
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Familiarity with Salesforce or digital integrations
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Knowledge of digital compliance and cookie legislation
Why join us?
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A genuinely international role with real purpose and impact
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The opportunity to support digital marketing activity around the world
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A collaborative, skilled, and fun digital team
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Space to learn, innovate and share best practice
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Up to 30 days annual leave plus bank holidays
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Pension scheme
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Flexible and remote working, but with occasional travel to our London office and internationally
If you’re passionate about digital marketing and want your work to contribute to meaningful, long‑term change, we would love to hear from you.
This is a permanent, full-time role, but we would also consider applicants on a part-time job share basis.
Please ensure your cover letter explains why you want to work for MWBI and why you are the right candidate for the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
Research has shown that there is significant potential for new and existing wealth holders to use their resources to fund climate action, and demand for trusted advisors to accelerate both the pace and efficacy of philanthropy. The Impatience Earth team has a track record of delivering quality philanthropy advisory for climate action, and with a growing team we have the capacity to take on new clients.
As the Philanthropy Catalyst Lead, you will be instrumental in building a strong pipeline of clients who would benefit from our climate advisory services. You are someone who is comfortable connecting with and engaging wealth holders, such as high-net worth individuals, family foundations and corporate foundations that have the potential to commit substantial resources (£200k+ year) to climate action.
These clients may be based in the UK or Europe (as reflects the majority of our client base so far) although you will also work with colleagues engaged in catalysing philanthropy in other regions of the world.
You will report directly to the Co-CEO, but also work closely with other members of the team and partners such as the Environmental Funders Network (EFN) to grow climate philanthropy. This is not a fundraising role for Impatience Earth: the primary focus will be to further develop and hone our business development strategy; to find, qualify and cultivate prospects; and to support the delivery of advisory services as needed once prospects are converted into clients.
About Impatience Earth
Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency.
Since 2020, our engagement with over 40 philanthropic foundations and businesses has supported them to make over £250m of new funding available for climate action, and we have already helped them make grants to over 200 different organisations. A great deal of these clients have come from word of mouth and from within our team’s existing connections, and we are now looking to expand our reach beyond our own network.
We have ambitious plans to unlock greater funding for intersectional climate justice work, with bespoke advisory for new climate funders continuing to be a core pillar of our 2026-2030 strategic plan.
Key responsibilities include but are not limited to the following:
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Further developing our business development strategy. This would include:
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Reviewing and assessing previous and existing business development activities, and prioritising actions
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Identifying key target audiences and referral partners
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Proposing realistic and stretch targets for our business development activities
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Developing concise and effective communications for our target audience, for example, by crafting compelling outreach emails
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Researching, qualifying and engaging with prospective clients. This would include:
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Using your past experience of engaging wealth holders to suggest new business development or prospect research ideas
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Reviewing funder databases for leads and relevant information
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Initiating a new (simple!) system of tracking client leads from identification to conversion
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Arranging and joining scoping conversations with potential clients
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Identifying events and spaces to engage with prospective clients
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Initiating and managing key relationships. This would include:
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Stewarding prospective clients who are not yet ready to engage with our services
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Re-engaging and managing strong relationships with key referral partners and intermediaries, such as EFN, private banks, wealth advisors, family offices and other philanthropy advisors
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Representing Impatience Earth externally at meetings and events to meet our business development objectives
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Working closely with colleagues to integrate business development across programmes. This would include:
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Working with Impatience Earth colleagues who lead our Strategic Communications, Global South and International Partnerships work to guide and support their activities around business development
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General support and advice to strengthen all staff members’ business development knowledge and skills
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Support client delivery. As and when you convert prospects into clients, we may need you to support client leads with delivery. This might include arranging and facilitating expert meetings and strategy sessions.
What we’re looking for
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At least 3 years previous experience of working in major gift fundraising, trust and foundation fundraising, private wealth advisory, or similar that gives you insight and knowledge into the philanthropic landscape, HNWIs, and the networks and ecosystem in which they operate
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Someone who enjoys engaging with philanthropists in-person and at events, and comfortable having interesting but sometimes challenging conversations
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A proven track record of converting leads into confirmed high value clients (or funders) at the 6- or 7-figure level and managing successful relationships with them
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Strong research skills, including ability to use datasets and access information to find and qualify prospects
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Excellent written and verbal communication skills
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A self starter who is able to think both creatively and strategically about business development; able to work independently but also as part of a dynamic and highly collaborative team
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Confidence engaging with different types of stakeholders, especially high net worth individuals, and the emotional intelligence and social skills to build genuine, trusted relationships
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A good understanding of the role of philanthropy in the context of social, economic and climate injustices
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Committed to tackling the climate crisis with a good grasp of its causes and solutions - though our team will provide training if you have not worked in a climate-focused role before
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Commitment to anti-oppression and social justice
You’ll have an advantage if you:
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Have developed or contributed to the development of a successful fundraising or business development strategy
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Have previously advised philanthropists, family offices, or foundations
How you’ll know you’re doing a good job
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Impatience Earth is advising new clients that we had not previously engaged with
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You have converted prospects into clients that will contribute to our headline KPIs around funding catalysed and disbursed for impactful climate solutions
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You build and manage a high-quality pipeline of prospects
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You have stewarded trusted relationships with key partners turning them into a source of referrals and leads
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You have collaborated with the client delivery team to ensure a smooth handover from agreeing the terms of the client project to starting the engagement
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You contribute to increasing the team’s knowledge around business development, and understanding our Unique Selling Point
How To Apply:
Unfortunately, we are not able to sponsor visas, nor are we able to have calls with candidates in advance of application. We are using CharityJob to accept applications, so please apply through the CharityJob portal. The only exception to this is if you would like to submit a video cover letter, in which case please email your full application to yelena @ impatience.earth
We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you. This might include extended time on the assignment or alternative formats for the interview.
We recommend that you do not use AI for the content of your CV or cover letter. This is based on past recruitment rounds where applications that were written without the use of AI were more likely to go through to the next stage e.g. they were personalised with specific and relevant examples.
Stage 1: Using CharityJob, please submit your CV and your short answers to the following two questions (no more than 1.5 pages):
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What experience do you have working with high-net worth individuals and are there any success stories you’d like to share as a result of their work with them?
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What perspectives and skills make you a stand out candidate for this specific role?
Stage 2: Shortlisted candidates will be invited to a short initial video call carried out on Zoom to discuss your experience and what excites you about the role. We will send all candidates the interview questions in advance.
Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.
Stage 4: As part of the final interview stage, you’ll be invited to a full interview, and we will be sending all candidates the interview questions in advance. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in preparing for the interview.
As part of the interview process, you will meet our Co-CEO Yasmin Ahammad, Senior Manager Raysa Franca and People and Wellbeing Director, Heather Salmon. For more information, see our website impatience.earth.
Screening questions:
Do you have the right to work in the UK or the EFTA/EU?
Have you worked with High-Net Worth Individuals before?
Have you contributed to a growing pipeline of clients or funders in your past work?
We are using CharityJob to accept applications, so please apply through the CharityJob portal. The only exception to this is if you would like to submit a video cover letter, in which case please email your full application to yelena @ impatience.earth
We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you. This might include extended time on the assignment or alternative formats for the interview.
The client requests no contact from agencies or media sales.
Role Purpose
To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Key Responsibilities
Email and CRM marketing
· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.
Product leadership
· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.
Analysis and insight and performance
· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation. Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making.
Consultancy and stakeholder management
· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.
Digital marketing project management
· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.
Person Specification
Core Knowledge
· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.
· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities
· Excellent understanding of email copy and content best practice
· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice
· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.
Essential Skills
- Data analysis and converting this to actionable strategies
- Excellent stakeholder management and relationship building skills
- Able to influence decisions, demonstrates collaborative approach
- Ability to think strategically and practically deliver
- Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment
· Problem solving approach, giving strategic direction
· Process review and improvement skills
Key Experience
- Leading and delivering digital projects and outcomes
- Leading email strategy and function
- Ensuring best practice and compliance
- Performance measurement and reporting skills
- Team leadership
- Managing relationships with suppliers and agencies
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with the Social Research Association to recruit a permanent Communications Manager.
An educational charity and membership body, the Social Research Association aims to drive excellence in the conduct, development and application of social research to deliver lasting benefits to the social research profession and the wider public good. With around 1600 members who work in government, academic, the voluntary and private sector or as freelancers, the organisation's key activities include training, events, ethics reviews and regular publications.
You'll be joining the small, supportive team at an exciting time following a period of investment in its membership offering and in the lead up to its 50th anniversary in 2028.
Contract: Permanent role, offered on either a full time or part time, four day per week basis, with flexible working options offered and fully supported
Salary: £38,000 to £43,000 per annum
Location: Home based role with occasional travel required for events or Team Days, anticipated at around 10 days per year with travel reimbursed
Closing date for applications: 9am on Thursday 2nd April
Interviews: Interviews will be held on Friday 24th April
The incoming Communications Manager will have real ownership of the communications output for the organisation as well as strategic influence, while retaining day to day responsibility for the delivery of messaging.
This is an excellent opportunity for someone who has been leading communications projects or channels and is now ready to lead strategy - someone who wants more autonomy, broader responsibility, and the chance to shape the voice of a respected membership organisation.
Core responsibilities within the role will include:
- Deliver and evolve the SRA's communications strategy across all platforms increasing the visibility of the SRA and engagement the wider social research community
- Advise senior leadership and trustees on messaging, brand positioning, and audience engagement
- Shape how the organisation communicates with members, stakeholders, and the wider research community
- Monitor and evaluate communications impact using analytics and insights
- Produce and manage engaging content for newsletters, blogs, social media, email campaigns, the website, the membership hub, press releases, and promotional campaigns
- Lead communications around SRA publications to raise profile and reach
- Oversee editorial calendars and ensure timely, high-quality delivery
- Keep up to date with digital and social media trends and platform developments
- Create and maintain effective systems and workflows for communications outputs
- Support clear, inclusive internal communications for staff, trustees, and volunteers
- Develop materials for impact reporting and organisational updates
- Build positive relationships with partner organisations, research funders, editors, freelancers, and other stakeholders
This position is perfect for someone ready to take a step up to take on more strategic responsibility, or someone already working at Manager level.
You'll thrive at the Social Research Association if you enjoy combining hands-on delivery with bigger-picture thinking, and if you're excited by the idea of shaping an organisation's communications approach.
Key experience and skills required for the role are as follows:
- Experience in communications, journalism, media, or a related field
- Strong writing, editing, and storytelling skills
- Experience managing communications projects or channels, especially LinkedIn content
- Ability to tailor messaging for different audiences and platforms
- Strong organisational skills and confidence managing multiple deadlines
- Analytical mindset, with the ability to interpret engagement data and adapt strategy
- Creative, proactive, and eager to grow into a more strategic role
- Commitment to equity, accessibility, and inclusive practice
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using 'apply now' button on the advert.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Web Optimisation Manager
Permanent, Full time (35 hours per week). Hybrid working (minimum of 2 days per office in one of our UK offices)
Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, or Warrington
Salary: Cardiff, Edinburgh, and Warrington - £50,199 per year. London - £55,000 per year (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
Learn about our vision, mission and values
About the role
The Web Optimisation Manager plays an important role in improving the performance of Christian Aid’s website and digital platforms, helping ensure our digital experiences effectively attract, engage and inspire supporters to take action. With a strong focus on digital fundraising, you will use data and insight to understand how people interact with our website and identify opportunities to strengthen supporter journeys and increase engagement.
Working with analytics tools and behavioural insight platforms, you will explore how users navigate our website and help identify areas where we can improve the experience. You will plan and deliver A/B and multivariate tests to better understand what works for our audiences and support ongoing improvements to user experience and conversion.
You will develop our technical SEO approach, contributing to web audits, keyword analysis and site performance improvements that help ensure Christian Aid’s content is visible and accessible to the people who need it most.
Working closely with our Digital Development Team, you will contribute to improvements and new features that enhance supporter journeys and campaign performance. You will also collaborate with the Senior Digital Content Editor and colleagues across teams to ensure content aligns with SEO best practice and supports the organisation’s content plans.
As our web performance specialist, you will help translate website data into clear insights that colleagues can act on, using dashboards and reporting to support data-informed decision making and continuous improvement across the organisation.
About you
You are a digitally curious and analytical professional who enjoys improving online experiences. You have experience analysing user journeys and website performance, using tools such as GA4, Tag Manager and SEO platforms to understand how people interact with digital content. You are comfortable identifying friction in user journeys, developing practical recommendations to improve engagement and conversion, and working collaboratively with developers and content teams to implement improvements.
Experience with CRO testing, GA4, CMS platforms such as Drupal, and technical SEO will help you succeed in this role, alongside strong organisational skills and the ability to manage multiple priorities.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and committed Project Manager? Have you worked in programme delivery for young people in schools or youth settings? Can you communicate confidently to a wide audience and range of stakeholders?
We are seeking a full-time Project Manager to support delivery of our new programme, Reading Reboot, funded by the Charlotte Aitken Trust, and to support the SLA to grow its reach and impact. Reading Reboot is being developed to address the reading crisis and restore a love of reading for young people in Year 8, in communities facing the greatest disadvantage. This is an opportunity to lead a flagship national programme with the potential to shape future investment in school libraries, in a supportive, mission-driven team culture within a small but influential charity.
The Reading Reboot programme will establish librarian-led social book clubs in over 100 under-funded secondary school libraries across the UK and reach more than 6,000 young people directly, alongside librarians, senior leaders and wider school communities. Reading Reboot places school librarians at the heart of delivery, combining new book stock, inspiring author engagement, appealing library spaces, and a robust evaluation to evidence impact and inform future national roll-out.
The Project Manager will lead on development and delivery, working closely with the CEO, a Project Board and external evaluation team to ensure the programme meets its objectives on time, within budget and to a high quality. They will recruit and coordinate schools and librarians, work with partners and funders, and ensure that learning and impact are captured and shared across the sector. Building strong relationships with all stakeholders, the Project Manager will be the main point of contact for the programme and will support the CEO and Project Board with timely updates, papers and participation in meetings. Successful candidates will have extensive and demonstrable experience of project management in schools or youth settings. Experience of training development and delivery will be an advantage.
The salary for this position is £30,000 per year for 37 hours per week on a one year contract, with potential for extension. Find out more about this role and how to apply by downloading the job application pack.
Application deadline: Thursday 26th March, 5pm
Interviews will take place online the week commencing 7th April 2026.
Applications without a covering letter will not be considered. No agencies please. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Helping schools develop vibrant reading and learning communities


The client requests no contact from agencies or media sales.
Supporter Experience Manager
Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)
Location: This role can be based in Cardiff, Edinburgh, London, or Warrington
Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
- Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
- Harness data and supporter insights to drive evidence-based decisions.
- Foster innovation, testing new technologies and approaches to enhance engagement.
- Train and equip teams to deliver consistently excellent supporter experiences.
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
- A track record creating and delivering multichannel communications.
- Strong data and analytical skills to refine approaches and measure success.
- Excellent collaboration, influencing, and project management abilities.
Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action.
Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement.
You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market.
This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery.
Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.
Timeframes
Closing date for applications: Midnight 24th March
Virtual interviews – Tuesday 1st or Wednesday 2nd April
We have an exciting opportunity for a home-based IG Manager to join Add International, a passionate international grant making disability charity. The role offers a rare opportunity to use your individual giving skills to really shift the power, and ensure positive narratives and ethical fundraising communications.
The Charity
Add International are a grant making disability charity (c£2m income) that is a very flexible employer, offer home working, four day week, Monday to Thursday 30 hours per week.
The Role
Supported by the Director of External Engagement who has established a foundation of fundraising success, and communicating a power-shifting approach which donors are engaged with, for you to build upon.
You will line manage the Supporter Care Coordinator who is the first point of contact for donors, and manages the database and insights.
You will work closely alongside colleagues from the team based in the UK, Africa and Asia.
The charity are looking to grow the donor acquisition within this audience by trialling different approaches.
You will be responsible for optimising the stewardship of existing donors and working with the Supporter Care Coordinator.
Part of this role will also involve relationship management of some mid- high-value givers, promoting legacy giving and community fundraising, and provide accurate and insightful reports on income and the donor base.
In this exciting role you will have the opportunity to innovate, test and learn and influence the sector in doing things differently with individual giving!
The Candidate
This is a rare opportunity for someone who wants to combine their skills and experience in IG and public fundraising with a decolonial approach to fundraising. If you believe in ethical storytelling, challenging traditional narratives and innovating to cultivate and build a donor base who share our values, this could be the role for you.
You will ideally:
Have substantial experience in donor acquisition, donor communications and stewardship through public fundraising in the UK and delivering multi-channel fundraising appeals.
Thrive in building relationships with donors, activists, and colleagues.
Have experience running successful multi-channel public fundraising campaigns with a UK audience.
Are an expert in digital - marketing, communications and fundraising techniques.
Think strategically and know how to translate your ideas into action!
IMPORTANT NOTE
Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are delighted to be recruiting for a Digital Marketing Manager to attract new UK supporters and generate income for Mary’s Meals’ school meals programme through effective and inspiring marketing across digital channels.
This role primarily raises income (but also awareness) through performance marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus is on managing digital channels including Google & Bing Paid Search and Shopping, Google Grant, Meta, Display, YouTube, SEO and identifying emerging channels. Ensuring digital marketing complements other marketing activities as part of an integrated team approach is key.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice.
The Digital Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.
Key responsibilities
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Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
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Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
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Direct line management of officers and volunteers as required.
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Manage agencies and freelancers as required.
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Ensure activities follow fundraising and data regulations, and marketing best practice.
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Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
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Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
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Maximise value from the Google Ad Grant, ensuring full utilisation within grant constraints while delivering measurable results.
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Build performance-driven channel plans across Paid Search, Shopping, Meta, Display, Video, and SEO, aligned to acquisition and revenue targets.
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Identify new growth channels for Mary’s Meals.
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Set up, manage, and continuously optimise Paid Search and Shopping campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
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Set up, manage, and continuously optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
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Deliver Display and YouTube campaigns via Google Ads, managing targeting, placements, and creative testing.
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Monitor and optimise campaign structures, keyword performance, bidding strategies, and audience targeting to maximise revenue.
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Lead the delivery of technical and content SEO initiatives to improve rankings and organic traffic.
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Work with the Creative Communications team on agreed content and copywriting requirements for acquisition marketing activities.
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Track and report on key income metrics using GA4, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
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Set and report on KPI’s such as CPA, ROAS, CTR, conversion rate, and impression share.
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Analyse data to identify trends, optimise campaigns, and deliver insights to inform wider marketing activity.
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Test and refine messaging, ad formats, and landing pages through A/B and multivariate testing.
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Contribute to oversight and performance of organic social media channels alongside the Supporter Marketing Manager, Supporter Experience Manager and Creative Communications Manager.
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Work with designers and content creators to brief, review, and optimise assets (copy, creative, landing pages).
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Collaborate with the Marketing, and wider Mary’s Meals teams to ensure campaigns support broader objectives.
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Champion best practices in performance marketing across the organisation.
To apply for the role of Digital Marketing Manager based at Mary’s Meals UK, please follow instructions on the Charity Job website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Applications for this role will close on Friday, 27 March.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any special requirements or adjustments before an interview, please let us know.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help shape the future of co‑production in Wales. Join us in turning local learning into national change.
We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.
You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.
Contract type: Fixed term (until 31 August 2027)
Hours: 30 hours per week, flexible working patterns
Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month
Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas
Location: Remote, with travel for meetings across Wales
Brief person specification
Knowledge and experience
Experience of coordinating projects or programmes involving multiple partners.
Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).
Experience of organising online and/or in‑person events.
Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).
Skills and attributes
Strong written and oral communication skills in English.
Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.
Able to interpret information, identify learning and present it clearly.
Ability to build and maintain trusting, professional relationships with a wide range of partners.
Attention to detail in written materials, data handling and resource preparation.
General
Commitment to co‑production, involvement and social justice.
Comfortable working independently, drawing on your own initiative.
Curiosity, empathy and a willingness to learn from others.
Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.
Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.
For a fairer and more sustainable Wales where everyone has a voice that is heard.
The client requests no contact from agencies or media sales.
Digital Producer
Permanent, Full Time.
This role can be based in any of our UK olcations: Cardiff, Edinburgh, London or Warrington
Salary: Cardiff, Edinburgh, or Warrington - £35,911 per year, London - £40,794 per year (inclusive of London allowance
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
As a Digital Producer at Christian Aid, you’ll play a key role in delivering high-quality digital content for a UK audience that inspires action, builds supporter relationships and brings our mission to life. Working across the digital ecosystem, you’ll create and manage engaging content that drives traffic, deepens understanding and supports key organisational goals.
You’ll collaborate closely with colleagues in digital, media and communications to deliver a range of compelling and user-focused. Using performance data, you’ll continuously optimise our content to ensure it’s accessible, impactful and aligned with Christian Aid’s digital strategy.
With strong editorial skills and a good understanding of digital tools and platforms, you’ll help shape a seamless user journey tailored to UK users – from discovery through to engagement and action. Whether you're sourcing visuals, improving SEO or making technical updates, your work will support the reach and relevance of our digital presence.
About you
You are an experienced digital content professional with a sharp eye for detail and a passion for creating accessible, user-centred content written for UK audiences. You’re confident working on CMS platforms, and using SEO tools and analytics to plan, publish and refine content. You’re experienced in creating content that reflects UK cultural context, language and accessibility standards.
You understand the importance of digital journeys and how to make content that connects. From translating complex information into clear, engaging copy to improving performance through data insights, you bring creativity, analytical thinking and strong project management skills to everything you do.
You’re a team player who values collaboration, inclusivity and open communication. You enjoy working in a fast-paced environment, meeting deadlines and contributing ideas that improve our digital work. With a commitment to Christian Aid’s values and voice, you know how to create content that builds trust and drives action.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
As part of a newly created Outreach squad focused on reaching and engaging with the bereaved military community, you will use digital marketing skills to help us develop a thriving online community.
You’ll take full ownership of our day-to-day social media activity across platforms like Facebook, Instagram, LinkedIn, and TikTok. From scheduling content and managing the calendar, to engaging with our audience and contributing to campaign ideas.You’ll also help deliver key marketing tasks that support outreach, engagement and growth, connecting families to the services we offer.
It all starts here – we can’t support families if they don’t know we exist.
The key responsibilities of this role are:
Social Media (Core Accountability)
Planning & Scheduling
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Own and manage the social media content calendar, ensuring consistent, relevant output aligned to Outreach priorities.
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Schedule and publish content across platforms including Facebook, Instagram, LinkedIn, and TikTok using agreed tools.
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Work closely with the Head of Outreach to refine platform focus, tone, and audience segmentation.
Content & Campaign Support
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Suggest and implement social-first content ideas that support campaigns, service launches, and ongoing outreach to beneficiaries.
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Create simple, on-brand social content where required (e.g. Canva graphics, polls, text-based posts, evergreen content).
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Work closely with the in-coming Content Creator to ensure video and visual content is used effectively and repurposed across channels.
Community Engagement
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Actively monitor and respond to comments, messages, and enquiries across social platforms, with particular sensitivity to bereavement-related conversations.
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Engage appropriately with the wider military, veteran, and bereavement community online to help maintain visibility and connection.
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Escalate sensitive, safeguarding, or service-related enquiries to the appropriate team in line with agreed processes.
Monitoring & Insight
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Track and report on key social media metrics (e.g. reach, engagement, follower growth, link clicks).
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Use insights to recommend improvements and help the Outreach Squad learn what content resonates.
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Keep up to date with platform changes, trends, and best practice.
Marketing Execution (Additional Responsibilities)
Email Marketing
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Own the creation, scheduling, and sending of regular email updates to bereaved families using agreed platforms.
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Maintain email lists in line with data protection requirements and agreed segmentation.
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Track basic performance metrics (open rates, click-throughs) and share insights with the Head of Outreach.
Website Content Support
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Upload and maintain marketing content on the website, including news articles, blogs, and impact updates.
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Ensure content is accurate, on-brand, and correctly formatted.
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Work with the Head of Outreach to ensure content is published in a timely and coordinated way.
General Marketing Support
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Support the delivery of wider marketing and outreach activity as required (e.g. campaign roll-outs, asset updates, coordination tasks).
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Assist with keeping marketing materials organised, up to date, and accessible for the wider team.
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Contribute to continuous improvement of how marketing activity is delivered across the Outreach Squad.
The 30-day goals for this role are:
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Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
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With support from the Head of Outreach, conducted a full audit of all the charity’s social channels.
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Taken ownership of social channels and scheduling calendar/tools.
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Agreed key performance measures and personal success measures with Head of Outreach.
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Demonstrates a clear grasp of the Scotty’s tone and marketing philosophy.
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Understands the current beneficiary email journeys and how the existing process works.
The 60-day goals for this role are:
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Publishing consistently across key social channels in-line with priorities agreed with the Head of Outreach.
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Set early baseline performance within agreed key metrics.
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Taken responsibility for creating and sending the weekly Children & young people (CYP) email, Springboarder (young adult) email, and monthly Community updates email.
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Showing effective working practices with the Content Creator leading to engaging social content demonstrated by meeting agreed metrics.
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Proactively supporting the Head of Outreach in other digital outreach activities.
The 90-day goals for this role are:
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Independently running day-to-day social media activity maintaining consistency in quality, tone and frequency.
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Recognised internally as the go-to person for day-to-day social media and email marketing delivery.
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Demonstrating clear improvements in at least 2-3 agreed metrics (such as engagement rates, click throughs, open rates etc).
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Using insights to optimising content mix, timing and formats to improve effectiveness.
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Working with the Head of Outreach and Content Creator, we already have the best social engagement rates of any UK military charity!
What You’ll Need to Succeed
Must Have
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Practical experience managing professional social media accounts across platforms such as Facebook, Instagram, LinkedIn, and TikTok.
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Strong written communication skills, with the ability to adapt tone and messaging for different audiences and platforms.
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Confidence using social media scheduling tools and basic design platforms such as Canva.
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High emotional intelligence and the ability to communicate with empathy and professionalism, particularly around sensitive topics such as bereavement.
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Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-moving environment.
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A genuine belief in Scotty’s mission and a commitment to representing the charity thoughtfully and responsibly online.
Nice to Have
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Experience uploading and managing content on a CMS (e.g. WordPress or similar).
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Familiarity with interpreting basic performance data (social insights, email open and click-through rates) to inform improvements.
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Experience of the UK military community.
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An interest in community-building and using digital channels to create connection, not just visibility.
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Experience delivering or supporting email marketing campaigns, including writing copy and sending campaigns.
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: Friday 13th March.
Important Information:
Feedback
Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received, and only candidates shortlisted for an interview will be contacted via email.
Location
We will only consider applications from candidates located within 2 hours of central Cambridge.
We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home.However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice.That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.