Bank support jobs
Job Title: Area Manager (National Careers Service)
Location: Field/ Home Based - Southeast Regions - Kent, East Sussex and Berkshire
Salary: £34,325 - £38,658 per annum (depending on experience)
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Regional Manager
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
- Ethical – We work with professionalism, honesty and integrity
- Passionate – We reach out enthusiastically to all who need out support
- Innovative – We inspire, enhance and improve
- Collaborative – We engage, support and share with others
The National Careers Service
The National Careers Service provides free, professional careers information, advice, and guidance to help our clients make decisions about learning, training, and work at any stage of their career. The service is available to anyone living in England and aged 13 or over. Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in the local area. Our skilled careers advisers can provide support on any aspect of our client’s career journey.
The Team
As part of the National Careers Service management team in the Southeast, you will be part of a small management and strategic team with an overview of a cohort of highly experienced and qualified Careers Advisers, trainees, tracking and admin staff that support our clients by providing Careers Information, Advice, and Guidance (CIAG) and monitoring our clients’ journeys.
About the Role
We’re seeking an inspiring, dedicated, and compassionate Area Manager to lead, support, and manage a team of careers advisers delivering the National Careers Service within the community. In this role, you'll be responsible for designing and delivering high-quality, innovative services tailored to customer needs, while driving team performance to meet targets and upholding the highest standards of impartial careers information, advice, and guidance.
You will ensure the successful delivery of services across community venues, Job Centres, education providers, and online platforms. This role blends performance management, resource planning, and partnership building with oversight of daily operations. You will also ensure the effective use of data and CRM systems, deliver clear communication and training to staff, and identify opportunities to expand and enhance service delivery.
This position requires travel and may include covering out of hours, weekends and bank holidays in line with First Contact requirements. There will be an on-call payment that will be received monthly.
About You
This is a fantastic opportunity for someone with management experience to lead by example, use innovation and action ideas with urgency. The successful candidate will be passionate about delivering high-quality services that truly make a difference, with an eye for detail and a commitment to excellence. You’ll inspire those around you to meet the highest standards, from National Careers Service and Ofsted requirements to safeguarding and equality. Successful candidates will welcome feedback, see it as a chance to improve, and take pride in your own growth through continuous professional development. You will need to be Adaptable and resilient and be able to thrive in changing circumstances while keeping people at the heart of what you do.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- Relevant experience and knowledge of the employability, careers and charity sector
- Leadership experience, set challenging targets and provide robust people and performance management
- Full UK driving licence and use of own vehicle
Essential Criteria
- Experience of using Microsoft Office packages, including Outlook, Excel, Word and PowerPoint
- Excellent oral and written communication skills
- Proven track record of working in a target driven environment, and be able to demonstrate an ability to meet or exceed contract targets
- Proven ability to negotiate with others to securing new business opportunities and increase levels of performance or achievement of outcomes
- Prepared to occasionally work outside of office hours to respond to demands of the role
- Strong communication and interpersonal skills, with experience liaising effectively with multi-agency professionals
- High level of organisational skills, efficient and results orientated with good time management
- Ability to build effective and professional relationships with partner agencies and organisations
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of our clients. As part of the National Careers Service team, this role gives you the chance to empower and motivate your staff to ensure our clients take positive steps into education, employment, or training.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, and wellbeing.
Benefits of working with us
Our employee benefits include:
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Tuesday 30th September 2025
Application review date: Wednesday 1st October 2025
Interviews date: Thursday 9th October 2025
Format
This recruitment round will consist of a competency-based interview and a pre-interview exercise.
Useful Information
If you have any questions, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Location: hybrid working - a minimum of two days per week in our Aldgate, London head office
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join the Challenge Events Team at Dementia UK, where you will help coordinate the day-to-day activities of the team, providing crucial administrative support and helping to deliver excellent supporter experiences.
As the Challenge Events Assistant, you will act as the first point of contact for challenge event supporters, responding to enquiries within agreed timeframes and ensuring an excellent stewardship through various means of communication outlets to motivate, recognise and reward supports to encourage their long-term support.
You will be responsible for coordinating fundraising resources, preparing fundraising materials ahead of race day events and ensuring that post-campaign data is utilised efficiently in order to thank supporters appropriately. Additionally, you will oversee administrative processes for the team including data entry, monitoring new supporters and updating projects plans.
To be successful in the role, you will have experience of building positive relationships and customer service expertise, as well as an understanding of using databases and Office 365. Additionally, we are looking for someone with excellent communication, organisational and planning skills with the ability to prioritise your workload.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Christie Charity is an ambitious and forward-thinking organisation with a loyal supporter base. As an independent charity, everything we do is geared to supporting the renowned Christie NHS Foundation Trust in Manchester to ensure that cancer patients receive the highest level of treatment and care and have access to world leading research and technology.
We are looking for an enthusiastic and organised fundraiser who will be focussed on securing gifts from trusts and foundations. You will have at least 5 years experience of Trust fundraising, as well as researching and writing detailed information. You should be a team player with excellent communication skills and be highly IT literate.
You would be part of a successful, high achieving collaborative team and be joining The Christie Charity at an exciting time, with the launch of key capital appeals enabling us to see a real step change in our income.
The client requests no contact from agencies or media sales.
Are you passionate about supporting children and families in the early years? Do you combine excellent people skills with a sharp eye for detail and a talent for writing? Do you want to use your skills that will help drive change and positively impact the lives of children? If so, we’d love to hear from you.
Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham (HSWKCHF) is a highly regarded local charity, committed to giving children the best possible start in life. We’re looking for a kind, capable and proactive individual to join our dynamic and supportive team as Co-Deputy Manager (Operations & Fundraising).
This is a 12-month role (with potential for extension, subject to funding), full time or 4 days a week, offering a unique opportunity to make a meaningful impact while developing your career in the not-for-profit sector.
About the Role
As Co-Deputy Manager, you’ll play a key role in shaping and sustaining our services. You’ll lead on operational delivery, contribute to strategic planning, and take the lead on fundraising, communications and volunteers. Your writing skills will be essential in crafting compelling funding bids and reports, and your organisational flair will help us run smoothly and effectively.
We’re looking for someone who:
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Is highly organised, with the ability to manage competing priorities and meet deadlines.
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Has experience in fundraising, including developing and implementing strategies.
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Can write clear, persuasive reports and grant applications.
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Understands the significant contribution of volunteers.
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Is flexible, collaborative, and committed to our mission.
What We Offer
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A genuinely rewarding and positive work environment.
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A supportive team that values your ideas and encourages personal and professional growth.
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Flexible working arrangements, including at least one day of homeworking after probation.
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Ongoing training and development opportunities.
We warmly welcome applications from people of all backgrounds. HSWKCHF is committed to equality, diversity, and safeguarding the welfare of children and adults.
For full details, please see the attached job description and person specification.


The client requests no contact from agencies or media sales.
We are looking for an Infrastructure Services Officer to provide effective and proactive administrative support for the Infrastructure Services function.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 22nd September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
War Child’s mission is to reach, protect, educate, and stand up for the rights of every child living in conflict zones. They want a world that is safer for children to live in. At the moment, 1 in 5 children are living in or fleeing from conflict – that number is too high, and War Child wants to change it.
War Child is known for bold fundraising, innovative campaigns, and a culture of creativity. Their ambassadors, high-profile supporters, and superbly connected networks among investors and philanthropists give them a unique platform to engage influential donors. With a reputation for high-profile events and strong stewardship, they are now investing in a dedicated Head of Principal Giving to take this work to the next level.
Reporting into the Director of Philanthropy and Partner Engagement, you will build and lead a bold, high-impact strategy focused on cultivating deep, long-term partnerships with influential philanthropists. Working closely with senior leadership, you will be central to unlocking significant funding opportunities that align donor values with the lasting change we deliver for children living through conflict.
If you are motivated by the chance to unlock transformational support for children affected by war, this is a rare opportunity to establish and lead a new programme with the full backing of War Child’s leadership, networks, and global influence.
As Head of Principal Gifts, you will:
- Lead the development of a high-impact Principal Giving programme
- Build deep partnerships with philanthropists capable of making transformational gifts of £500k+
- Operate at the highest levels across War Child UK (WCUK) and our global alliance, engaging CEOs, trustees, ambassadors, and programme leaders to connect donor values with War Child’s most urgent priorities
- Shape major funding propositions rooted in WCUK’s ten-year strategy, inspiring exceptional support for their mission
- Benefit from strong internal backing, and new dedicated prospect research that will strengthen your pipeline and give you the insight to target opportunities with confidence
- Leverage existing pipelines of prospects and introductions, deepening relationships and converting warm networks into lasting partnerships
- Partner with the Heads of Philanthropy and Trusts & Foundations, programme directors, ambassadors, and trustees to deliver donor engagement at the highest level
Ideal skills and experience:
- A strong track record of securing gifts of at least £500k from UHNWIs
- Sophisticated relationship management skills, with the confidence and credibility to operate alongside CEOs, trustees, programme directors, ambassadors, and family offices
- Experience shaping ambitious, values-driven cases for support and stewarding long-term philanthropic partnerships
- Strategic insight, entrepreneurial drive, and the ability to build a new programme from the ground up
- A collaborative approach, able to work closely with colleagues in philanthropy, trusts and foundations, and partnerships
- Strong advisory skills, able to support and guide fundraisers across the organisation on managing principal-level partnerships
- Well versed in developing and assessing different financial models to structure transformational giving opportunities
- Ideally, a broad understanding of international philanthropy and donor motivations, with the ability to connect global priorities to transformational giving opportunities.
Employee benefits
Benefits include:
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours
- Annual leave – 28 days per year (full-time), plus UK bank holidays
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans
To register your interest in this role, please apply below with a copy of your latest CV by no later than Thursday 2nd October. A brief cover note outlining your most relevant experience, in line with the person specification, is optional bur welcomed.
Suitable candidates will be invited to a screening call and will be given in-depth support with formal application.
War Child UK are partnering with QuarterFive for this appointment.
First-round interviews will be held on Monday 13th October.
No child should be a part of war. Ever.
We are seeking an enthusiastic person to support a range of fundraising initiatives within QAC’s Fundraising Department
Hours: 37 hours per week
Contract: 52 weeks
Annual Leave: 7.2 weeks, including Bank Holidays.
Due to the nature of the role, the successful candidate must have a full current driving licence.
Please note: We reserve the right to close this vacancy early if we receive a sufficient number of applications. Early application is advised.
Key Responsibilities:
- Research and promote a range of suitable challenge based events, supporting the administration and registrations as required.
- Respond to and support community fundraisers.
- Maintain relationships with regular donors.
- Ensure good stewardship of supporters including thank you letters, charity updates etc in line with GDPR.
- Manage information and utilise the CRM system for recording of data.
- Provide updates and graphics for the website and social media platforms.
- Work with fundraisers to obtain case studies/fundraiser profiles where possible.
- Support the running of campaigns and events.
- Actively support the organisation with fundraising events and initiatives (internal and external) to support the charity in all areas (college, residential services and community services.
- Monitor JustGiving Pages and follow up on activity as appropriate.
- Support in the development and management of community and stakeholder opportunities
- Support the creation of external promotional materials relating to fundraising events and initiatives.
- Work as part of the Fundraising Team supporting activities as and when the need arises.
- Respond to fundraising queries via email or the phone in a timely manner.
- Spot fundraising opportunities and raise awareness of the work of QAC.
- Assist the Trust and Corporate Fundraiser with small to mid value Grant Applications.
Other Responsibilities:
- Assist in providing efficient administration support to the Fundraising team
- To support the general running of the office and to support other colleagues as and when required.
- To have experience of producing fundraising/promotional literature e.g. leaflets and brochures
Considerations:
- The Fundraising Team is small, working closely with other teams including Marketing, Enterprises and Curriculum, so flexibility in approach is a must.
- Some periods will be busier than others, for example events seasons, student performance times, so prioritisation and flexibility will be needed.
Corporate and team responsibilities
- Adhere to the Charity’s Health and Safety policy.
- Undertake any necessary training or updating.
- Participate in the development of equal opportunities, diversity, inclusion and safeguarding within the department and across the Charity.
- Attend and actively contribute to team meetings.
- Undertake any other reasonable duties or responsibilities as required by the Charity.
The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Operations Manager to join the Community Team team in Kent, working 37.5 hours a week. This role is to cover maternity leave.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
This role is to cover a period of maternity leave and is a fixed-term contract until October 2026 and we will consider a secondment to this role.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Ashford, Kent and is offered on a hybrid basis, working from home, the office and also requires regular travel travel across Kent and Medway.
As the Operations Manager for our Community Team you will be responsible for the daily activities of a diverse group of staff working with people who have experienced different crime types, reporting to the Area Manager.
You will need to demonstrate your ability to lead across many issues whilst retaining a focus on service delivery and quality outcomes from the work that we do.
This job is a busy one so you will need to manage competing priorities, very different personalities, challenge respectfully and have the resilience to bounce back when things do not work out as you would have wanted.
You will need:
- To be able to work independently against an agreed plan
- To remain empathetic whilst making sure staff are holding safe but challenging caseloads
- Able to work in partnership with other agencies and with team members.
- Resilience. This is a busy job with multiple demands on your time so you will need to remain focused on what your priorities are.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.
This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.
Key Responsibilities
- Commission, write, and produce digital content to support and inform service users.
- Collaborate with service delivery staff and local teams to create and roll out content.
- Maintain and update website content to improve user experience and increase self-referrals.
- Support the development and delivery of digital projects and enhancements.
- Develop SEO strategies and help manage our Google charity grant.
- Contribute to social media content and digital engagement.
- Use analytics to drive content improvements and insights.
You Will Have
- Excellent written and verbal communication skills.
- Experience editing and commissioning content for digital platforms.
- Proficiency with website content management systems.
- Strong interpersonal and collaborative skills.
- Ability to simplify complex information into plain English.
- Experience using analytics tools to measure content performance.
- Knowledge of Microsoft Office and SEO best practices.
- A commitment to equality, diversity, and safeguarding.
Key Deliverables
- Accurate and engaging digital copy for core services.
- Reviewed and improved website content.
- Compelling content for social media and digital campaigns.
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Grants Support Officer | Swyddog Cymorth Grantiau
**This is a bilingual description, please scroll down for the English**
**Mae hwn yn ddisgrifiad dwyieithog, sgroliwch i lawr i weld y fersiwn Saesneg**
Rydyn ni’n chwilio am chwaraewr tîm trefnus a brwdfrydig i ymuno â’n tîm grantiau fel Swyddog Cymorth Grantiau.
Swydd: Swyddog Cymorth Grantiau
Oriau: Amser-llawn, 35 awr yr wythnos, gweithio hyblyg
Cyflog: £27,101 yn cynyddu i £32,323 y flwyddyn.
Lleoliad: Hyblyg, gyda chanolfannau swyddfa yn Aberystwyth, Caerdydd a’r Rhyl
Contract: Parhaol
Dyddiad cau: 29 Medi 2025 – 10am
Dyddiad y cyfweliad: 8 Hydref 2025
Cymraeg: Dymunol
Yngl n â’r rôl
Mae hwn yn gyfle gwych i weithio o fewn tîm grantiau cyfeillgar. Fel rhan o’r rôl, byddwch yn gweithio gydag ystod amrywiol o fudiadau gwirfoddol o bob rhan o Gymru, yn eu cefnogi i gyflawni prosiectau gwych.
Mae’r rôl yn berffaith i rywun sy’n chwilio am rôl brysur ond amrywiol. Os ydych chi’n mwynhau gweithio fel rhan o dîm a chyda sgiliau rheoli amser da, bydd y rôl werth chweil hon yn rhoi’r cyfle i chi weithio o'ch pen a'ch pastwn eich hun.
Bydd rhai o’ch prif ddyletswyddau yn cynnwys:
- Siarad â darpar ymgeiswyr grant i bennu sut gallem gefnogi eu gweithgarwch
- Gweithio fel rhan o dîm i gwblhau asesiadau ar geisiadau grant
- Cefnogi portffolio o fudiadau, gan fynd ati mewn modd hyblyg i sicrhau bod y prosiectau yn cyflawni eu diben
Byddwch hefyd yn cael cyfleoedd i weithio gyda thimau a chyllidwyr eraill.
Mae’r swydd hon yn un amrywiol a chyflym tu hwnt; rôl wobrwyol i unigolyn trefnus ac uchel ei gymhelliant sy’n ffynnu mewn tîm ond hefyd yn gallu gweithio ar ei liwt ei hun.
Amdanoch chi
Bydd gennych chi:
- Brofiad o ddefnyddio systemau a phrosesau gweithredol, gan gynnwys cronfeydd data a systemau rheoli grantiau ar-lein
- Profiad o reoli cynlluniau cyllido a chefnogi prosiectau a gyllidwyd i gyflawni amcanion a datrys problemau
- Sgiliau cyfathrebu cryf ar bapur ac ar lafar ar fformatau lluosog (e.e. adroddiadau, cyflwyniadau, cyfryngau cymdeithasol, gwefannau)
- Sgiliau rhifyddol da a phrofiad o weithio gyda data ariannol a defnyddio swyddogaethau Excel Microsoft
- Sgiliau TG rhagorol, yn enwedig gyda chronfeydd data, taenlenni, e-bost a phrosesu geiriau (Microsoft Office yn ddelfrydol)
- Trefnus tu hwnt, yn gallu rheoli eich llwyth gwaith eich hun, addasu i flaenoriaethau newidiol a chadw at ddyddiadau cau’n gyson
Mae’r gallu i gyfathrebu yn Gymraeg hefyd yn ddymunol.
Pam gweithio i’r mudiad
Mae pecyn buddion rhagorol, gan gynnwys 25 diwrnod o wyliau, ynghyd â gwyliau banc a diwrnodau disgresiwn, cyfraniadau pensiwn, rhaglen cymorth i gyflogeion, cynllun arian gofal iechyd, cyflog salwch uwch a gweithio hyblyg.
Mae hwn yn fudiad sy’n croesawu amrywiaeth; mae ganddo bolisïau ardderchog sy’n rhoi cydbwysedd rhwng bywyd a gwaith, mae’n hybu gweithio’n hyblyg ac mae ganddo ddiwylliant o feithrin staff drwy arweinyddiaeth effeithiol a gwaith tîm rhagorol. Mae’n falch o fod yn gyflogwr Hyderus o ran Anabledd.
Mae’r mudiad yn buddsoddi yn ei gyflogeion a’u datblygiad. Yn ogystal â bod yn Gyflogwr Cyflog Byw, sy’n ymrwymedig i dalu’r cyflog byw gwirioneddol i staff, maen nhw wedi ennill achrediad Buddsoddwyr mewn Pobl.
Gallai rolau eraill y gallech fod â phrofiad ohonynt gynnwys: Gweinyddwr Grantiau, Swyddog Cyllido, Swyddog Cymorth Rhaglenni, Cydlynydd Prosiect, Gweinyddwr Contractau, Swyddog Cydymffurfio, Swyddog Monitro a Gwerthuso ac ati.
Croesawir ceisiadau Cymraeg ac ni fyddant yn cael eu trin yn llai ffafriol na cheisiadau Saesneg.
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We’re seeking a well-organised, enthusiastic team player to join a grants team as a Grant Support Officer.
Position: Grants Support Officer
Hours: Full time, 35 hours per week, flexible working
Salary: £27,101 rising to £32,323 per annum.
Location: Flexible, with office hubs in Aberystwyth, Cardiff and Rhyl
Contract: Permanent
Closing date: 29 September 2025 – 10am
Interview date: 8 October 2025
Welsh Language: Desirable
About the Role
This is an exciting opportunity to work within a friendly grants team. As part of the role you will work with a diverse range of voluntary organisations across Wales, supporting them to deliver fantastic projects.
The role is perfect for someone who is looking for a busy but varied role. If you enjoy working as part of a team and have great time management skills, this rewarding role will give you the opportunity to use your own initiative.
Some of your main duties will include:
- Speaking with potential grant applicants to determine how we may be able to support their activity
- Working as part of a team to complete assessments on grant applications
- Supporting a portfolio of organisations, with a flexible approach to ensure projects deliver
You will also have opportunities to work with other teams and funders.
This job is highly varied and fast paced, a rewarding role for a motivated, well-organised person who thrives in a team but can also work on their own initiative.
About You
You will have:
- Experience using operational systems and processes, including online databases and grant management systems
- Proven experience managing funding schemes and supporting funded projects to deliver objectives and resolve issues
- Strong written and verbal communication skills across multiple formats (e.g. reports, presentations, social media, websites)
- Good numerical skills with experience working with financial data and using Microsoft Excel functions
- Excellent IT skills, particularly with databases, spreadsheets, email and word processing (preferably Microsoft Office)
- Highly organised, able to manage own workload, adapt to changing priorities and meet deadlines consistently
The ability to communicate in Welsh is also desirable.
Why work for the organisation
Staff benefits include 25 days paid holiday plus 8 bank holidays and 5 additional discretionary days, Personal Pension Scheme, Employee Assistance Programme, enhanced sick pay scheme, agile working and healthcare cash plan.
This is an organisation that embraces diversity, with excellent work life balance policies, where flexible working is promoted, and the culture is to nurture staff through effective leadership and excellent team working. Proud to be a Disability Confident employer.
The organisation invests in its employees and their development. As well as being a Living Wage Employer, committed to paying staff the real living wage, they have been awarded Investors in People accreditation.
Other roles you may have experience of could include: Grants Administrator, Funding Officer, Programme Support Officer, Project Coordinator, Contracts Administrator, Compliance Officer, Monitoring and Evaluation Officer etc.
Applications submitted in the m
Prison Facilitator - HMP Winchester
Location: HMP Winchester
Department: Prison delivery
Salary: £22,619
Hours: 28 hours / 4 days per week
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Winchester.
Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based, working 4 days per week. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this is a fixed term role until 31st December 2025, with possibility of extension
Closing date: Midday 1st October 2025
Interviews are planned for: 9th October 2025 - Online
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-223770
Prison Facilitator - HMP Bedford & HMP Littlehey
Location: HMP Bedford and HMP Littlehey
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Job Type: Full time
Contract Type: Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Littlehey & HMP Bedford. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for: 30th September 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-223590
We're looking for a proactive and passionate Learning & Development Designer who's ready to make a real impact.
In this exciting role, you'll create modern, engaging learning interventions across a wide range of subject areas helping learners grow, adapt, and thrive. Your focus will be on designing high-quality virtual classroom experiences, but you'll also have the opportunity to explore and implement other innovative learning methods.
This role is full-time and is home-based with some travel throughout England & Wales as required.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
In this role, you'll play a key part in upskilling practitioners who support victims and witnesses of crime, helping them develop the soft skills needed to make a meaningful impact. You'll be at the forefront of modern learning design, applying contemporary thinking and innovative approaches to shape materials that are both practical and powerful. You'll need to be a dynamic learning professional with a strong grasp of learning theory and a flair for designing engaging, outcome-driven content across multiple formats.
If you thrive in a fast-paced environment, have excellent project and time management skills, and are excited by the opportunity to influence change through learning, we'd love to hear from you.
You will;
- Support the scoping of learning needs with L&D colleagues and make recommendations on potential learning interventions.
- Lead on the design and implementation of virtual and in person learning and other interventions (including independent learning resources, handbooks, tools), within a project management framework, working with a range of key stakeholders, ensuring products are designed within scope, delivered on time, within budget and achieve the desired outcome.
- Build strong relationships with key stakeholders across the organisation collating learning needs and providing consultation on effective learning solutions.
- Lead on the continuous improvement of learning across the organisation, using various sources of information, to make recommendations on amendments. Take ownership of courses and conduct scheduled reviews on content and the effectiveness of the intervention.
- Create new ways of learning across the organisation enhancing opportunities such as peer learning, independent learning, on the job learning and virtual communities.
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner. The post is for 37.5 hours per week and a degree of flexibility is necessary. This role will work from home but will have moderate travel nationally across the organisation.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you a creative fundraiser who loves writing compelling proposals and building meaningful relationships with funders? Join Let Me Know’s small, ambitious team as a Trusts and Foundations Fundraiser and help us secure vital funds to educate thousands more young people about the signs of healthy and unhealthy relationships, supporting them to live happy, healthy lives, free from abuse.
This role is perfect for you if:
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You love crafting engaging, persuasive funding proposals and reports that inspire support.
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You enjoy building and nurturing strong relationships with funders who share our vision.
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You value a mix of independent and collaborative working.
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You're looking for an organisation that embraces flexibility; this role’s 17.5 hours can be spread over the week to fit your home life.
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You enjoy being part of a small team, and an organisation where you feel close to the impact you’re making.
So, if you’re passionate about ending relationship abuse and domestic violence, and have a track record of success in Trusts & Foundations fundraising, we’d love to hear from you.
Role Summary
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17.5 hours per week (ideally spread over 3-4 days)
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£35,400 pro-rata (£17,700 for 17.5 hours)
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Working from home with some travel to Central London, including one day per month for an in-person team meeting / work day.
About Let Me Know (LMK)
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 21,000 young people and professionals in our workshops in our first five years and we want to reach 18,000 young people over the next two years. We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops.
Key to our success is raising the funds to support our work. Our fundraising is primarily from grants received from charitable trusts and foundations, but we have a focus on diversifying income to include major donors, individual giving, and corporate fundraising.
We have:
✔ A clear plan for our workshop delivery over the next three years, and a fundraising plan to support it
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Description
This is a new role, joining a small and growing fundraising team. The purpose of this Trusts and Foundations Fundraising Manager role is to grow LMK’s income generation from Charitable Trusts and Foundations, to support delivery of LMK’s mission.
The role is a true combination of independent and collaborative working. Independent in the writing of bespoke funding applications and reports, maintaining accurate records on LMK’s CRM, and researching to continually build LMK’s pipeline of Trusts & Foundation prospects.
And collaborative in the close working with LMK’s core team to monitor and report on restricted grants, and working together with the wider fundraising team on creative projects such as: maintaining an updated library of cases for support, implementation of fresh and creative stewardship strategies that bring LMK supporters closer to our work, and cultivation strategies that engage supporters to whom LMK is brand new.
The role requires strong relationship building skills, which will be drawn upon in your direct working with Trust & Foundation supporters and internally with LMK colleagues.
Key Responsibilities
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Writing bespoke funding applications: you will be responsible for maintaining a regular pipeline of applications, writing and submitting proposals to new and existing Trust & Foundation supporters, including six-figure and multi-year grants, working to targets for both income generated and outputs (e.g. number of proposals per month).
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Grant reporting: using LMK’s CRM system and working collaboratively with the core team to produce high quality, timely reports for both restricted and unrestricted grants.
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Providing excellent relationship management: to build trusted and lasting relationships with existing and new supporters, including delivery of stewardship and cultivation strategies.
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Case for support development: with support from the wider fundraising team, you will maintain a library of creative and compelling cases for support for use in Trusts & Foundations fundraising.
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Researching Prospects: identifying suitable new Trusts & Foundations for LMK to approach, and developing and delivering approaches to cultivate early, new relationships.
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Maintaining accurate, data-compliant records on LMK’s CRM: ensuring all grant records are stored securely, and delivery commitments are effectively communicated to relevant staff members in a timely manner.
Other responsibilities
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Comply with LMK’s policies and procedures, including those relating to safeguarding, bullying and harassment, health & safety, confidentiality, complaints and data protection
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Work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with (including freelancers, staff members, volunteers and workshop participants)
Reporting to LMK’s Head of Fundraising & Development, you will work collaboratively with LMK’s core team, including three fundraising colleagues: one part-time Fundraising Manager, one freelance Grants Fundraiser and one full-time Head of Fundraising & Development.
Person Specification
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Proven experience of leading on Trust & Foundation applications generating high 5-figure and multi-year grants.
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Experience of working with colleagues to provide financial information to funders e.g. developing budgets for grant requests and financial reporting at the end of a grant.
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At least 3 years’ experience in successfully delivering and/or supporting a grant fundraising programme, including demonstrable experience of working to targets and managing multiple deadlines, and understanding the trust & foundations fundraising landscape.
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Successfully managing a portfolio of at least 15 Trusts and Foundation relationships, with evidence of providing excellent relationship management and stewardship strategies resulting in renewed and/or increased levels of financial support from partners.
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Experience of using a CRM system to manage all aspects of grant fundraising, including maintaining a pipeline of grant prospects, managing live grants, and regular data input that helps to store a full picture of our funder relationships.
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Excellent written skills, with proven experience of developing a compelling case for support that connects prospective funders with the charity’s mission and is grounded in the charity’s strategic priorities and funding needs.
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Highly organised to manage a diverse workload with excellent time management and attention to detail.
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Strong MS Office/Google knowledge, numerate, comfortable with data
Safeguarding
This role is subject to a Basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays), prorated for part time roles
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
Reasons for applying for this post
We need you to give us specific information to support your application so that we can shortlist in a fair and unbiased way. We recommend that you use a covering letter to provide as much evidence as possible to show how your skills, abilities, knowledge and experience meet each of the selection criteria in the person specification for the role. Please provide examples which are relevant to the role you are applying for (if you prefer, you can provide us with a video of no longer than 3 mins - please email this to us once you have submitted your application)
Interviews will be held in person (London) on Wednesday, 1st October
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
JOB PURPOSE
As one of our High Support Needs IDVAs you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Ashford District area, and your role will include a mixture of remote and office working. You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation, and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward.
Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors.
We are looking for someone with a genuine passion for supporting people who is confident, resilient and has the ability to build strong relationships.
You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.
The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
Equal Opportunities
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.
MAIN DUTIES AND RESPONSIBILITIES
- Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
- Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
- Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
- Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
- Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
- Work as part of a team, supporting colleagues and building positive working-relationships with team members
- Attend regular clinical supervision and case review meetings
- Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
- Participate in street walks to meet and build relationships and trust with street homeless
- Advocate for high risk victims with agencies who can help to address the domestic abuse by:
- Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
- Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance.
- Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
- Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
- Work with volunteers (where appropriate) to enhance the capacity of the service
- Be responsible for personal well-being and exercise appropriate self-care
- Attend wider team meetings to share learning and feed into organisational developments
- Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
- Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
- Ensure publicity materials are effectively distributed as well as contributing to the development of literature
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)
Qualifications
- An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
- Independent Sexual Violence Adviser (ISVA) qualification (D)
Knowledge and Experience
- A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities.
- A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
- Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
- At least two years’ experience of working directly with survivors affected by domestic abuse
- Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
- Experience of managing own case load, working under pressure and prioritising workload
- Experience of risk assessment and management, and safety planning
- Experience of multi-agency partnership work
- Experience of facilitating group programmes (D)
- Experience of delivering training (D)
Skills and attributes
- Excellent listening, written and verbal communication skills.
- Personal resilience
- Good self-awareness and ability to exercise effective self-care
- Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
- Effective negotiation, advocacy and interpersonal skills, at all levels
- Ability to collect and collate data and write reports as appropriate to this role
- Ability to be self-motivating, work on own initiative and as part of a team
- Ability to liaise and work well with a diverse range of stakeholders
- Strong crisis management skills
Other
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- A commitment to the values and ethos of Rising Sun
- A commitment to fostering innovation in working practice
- A flexible approach to your work
- A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
- Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)
Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.

The client requests no contact from agencies or media sales.