We are looking for a creative and driven Community Development Worker to support community groups and services in the South East of Lewisham. You will be working closely with a Community Facilitator who supports vulnerable adults to access community groups and services in your area. Your role will be to build the capacity of the community and voluntary sectors to respond effectively to the needs of their local community.
You will be working as an integral part of the multidisciplinary Neighbourhood Health and Social Care Teams, bringing community development expertise to the table and acting as a bridge between statutory services and the local community.
Community Connections strives to create an open and participative working environment. We work to our core values of being supportive, professional and person centred. These are reflected in the way we work with the people we support, with each other and with our partners. Teamwork, collective responsibility, and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.
The successful candidate will have experience and a good working knowledge of community development work with a wide range of agencies working across different sectors.You will be diplomatic and approachable with the ability to develop and maintain positive working relationships across a variety of organisations and with highly developed written and verbal communication, presentation and negotiating skills.
If you are a good listener, a positive thinker, strong at multi tasking and passionate about supporting isolated people we want to hear from you.
Please note that this contract is 6 months with possibility of extension.
For full details please download our Recruitment Pack which includes a Job Description and Personal Specification. To apply, please ensure you complete the attached Application Form as well as the Equal Opportunities and Criminal Declaration forms.
Closing date for applications – 12:00 pm Monday 2nd December
Interviews will take place on Tuesday 10th December
Consortium of Older People’s Services in Southwark (COPSINS) was launched in 2012 to support Older People and Carers in Southwark to... Read more
The client requests no contact from agencies or media sales.
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor (or Trainee position)
Full-time or Part time - minimum 14 hours per week
The post is suitable for an experienced Advice Session Supervisor (ASS) or as a development opportunity for a Certificated Generalist Advisor to train to become an ASS within six months of starting in post. If applying without existing experience of supervising volunteers and of undertaking the role of Advice Session Supervisor the starting salary will be Scale 6 - £28,413 whilst undertaking training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising volunteers
To be successful you will need:
- Have achieved the Generalist Advisor Certificate and have experience of Generalist Advice Casework
- Either experience of supervising volunteers and undertaking the role of Advice Session Supervisor or be able to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 a.m. Wednesday 27th November 2019
Interviews will take place on: Wednesday 4th December 2019
For further information and an application pack please click on the Apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Post funded by Southwark Council.
Citizens Advice Southwark
Registered charity no: 1070263
“Providing free, independent, confidential and impartial advice”
Closing date: 13 December 2019 at 11.30pm. Interviews: w/c 6 January 2020.
We’re looking for a client-focused individual with recent experience of providing specialist level housing, debt or welfare benefits advice, to join us as an Advice, Support and Guidance Worker and help ensure our clients get the support they need.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
Shelter Bristol operates a dynamic city centre hub offering a range of holistic advice and support services to a diverse range of clients, including legal advice and representation and housing related support services. We specialise in housing, welfare benefits and debt.
About the role
This post is designed to be flexible to reflect the needs of the service. Whilst the post will have a key focus, the role of ASG worker is designed to have flexibility to provide a mix of both advice and support. It may cover a range of activities from providing specialist housing, welfare benefits or debt advice to working closely with clients to support them in finding and retaining their accommodation; the balance of these elements will depend on the need in the local area. There may also be a requirement to provide briefings and updates to housing providers.
About you
To succeed, you’ll need relevant experience gained working within housing , debt or welfare benefit advice and within a safeguarding framework working with vulnerable people or those with multiple and complex needs. We’ll also be looking for a proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory. Proficiency using a range of IT tools to carry out your work, including case management systems, Microsoft Office applications, internet and email etc. is important too, with the ability to type preferred. Proactive, results-driven and sensitive to the needs of others, work well within a team and aren’t afraid to challenge the status quo and introduce new ideas, methods and processes if appropriate.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Fixed term contract till December 2020 (maternity cover)
Slough, Thames Valley
Closing date: 28 November 2019 at 11.30pm. Interviews: 10 December 2019.
We’re looking for a client-focused individual with recent experience of providing specialist level debt advice, to join us as an Advice, Support and Guidance Worker and help ensure our clients get the support they need.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
Our Thames Valley service provides specialist housing, welfare and debt advice through a variety of face-to-face, telephone and online channels and we have a number of support, training, education and health focussed services to ensure we are able to holistically support our clients. We offer a comprehensive volunteering and service user involvement programme within the HUB and have an Information Resource Centre located in Slough.
About the role
As Advice, Support and Guidance Worker, you will deliver an integrated yet flexible advice and support service aimed at advising clients on their rights and responsibilities and working as a team to then find and retain accommodation. Carrying out initial housing needs assessments and developing a strategy with the client, supporting them when moving into accommodation and connecting them with local support services are also key elements of this role as well as preparing, planning and delivering briefings or group work sessions.
About you
To succeed, you’ll need relevant experience gained working within debt advice and within a safeguarding framework working with vulnerable people or those with multiple and complex needs. We’ll also be looking for a proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory. Proficiency using a range of IT tools to carry out your work, including case management systems, Microsoft Office applications, internet and email etc. is important too, with the ability to type preferred. Proactive, results-driven and sensitive to the needs of others, work well within a team and aren’t afraid to challenge the status quo and introduce new ideas, methods and processes if appropriate.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Closing date: 17 November 2019 at 11.30pm
Are you a client-focused individual with recent experience of providing specialist level housing advice? Join Shelter as an Advice, Support & Guidance Worker and help ensure our clients get the support they need.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. Shelter is the UK’s leading housing and homelessness charity campaigning and advocating— with individuals, in communities, across society. We need talented, collaborative people who are passionate about our cause to join us and campaign for an end to the UK’s housing crisis. This is your chance to play a part in the fundamental change we are striving to achieve.
About the role
As an Advice, Support & Guidance Worker, you’ll conduct initial interviews at the advice centre, outreach sites and over the telephone in order to ensure our clients can access and sustain their accommodation, improve financial resilience and health and thrive in their community. Carrying out initial housing needs assessments and developing a strategy with the client, supporting them when moving into accommodation and connecting them with local support services are also key elements of this role.
We currently have two vacancies at projects across our London Hub. When applying please indicate which role you are interested in:
Westminster
Under the 5-year Westminster contract the Shelter team works in partnership with Residential Management Group, the organisation contracted to deliver Westminster Council’s Housing Solutions Service, and the Passage. The role of the Shelter team is to provide early-intervention housing advice to Westminster residents via a range of outreach surgeries operated across the borough. The service will work in partnership with other agencies to identify those who are at risk of homelessness and work with them to prevent this wherever possible.
Southwark
This is a ground-breaking service working in partnership with Southwark Council’s homelessness service, working side-by-side with council staff to provide free and independent advice and support to anyone who needs it. The holistic service will provide advice to people at risk of homelessness and living in temporary accommodation. Shelter will offer people support at face-to-face appointments on a weekly basis.
About you
You’ll need relevant experience gained working within housing and within a safeguarding framework working with vulnerable people or those with multiple and complex needs. We’ll also be looking for a proven ability to prepare, plan and deliver briefings or group work sessions and work effectively with a wide variety of stakeholders, both statutory and non-statutory. Proficiency using a range of IT tools to carry out your work, including case management systems, Microsoft Office applications, internet and email etc. is important too, with the ability to type preferred. Proactive, results-driven and sensitive to the needs of others, you work well within a team and aren’t afraid to challenge the status quo and introduce new ideas, methods and processes if appropriate.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our advice team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
We currently have two job vacancies for 1 full time and 1 part time Money Advice Caseworker.
Full Time, 35 hours - £23,166 pay award pending
Part Time, 17.5 hours - £11,583 pay award pending
Purpose of role:
To excel against targets in the direct provision of an effective supported Money Advice casework service that is compliant against quality standards including the MAS quality of advice framework. To ensure that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.
To also contribute to initiatives to improve service delivery and provision for our clients.
To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.
We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
To apply – please download the all documents from our website.
Closing date and time: 27th November 2019
Interview dates: 3rd and 5th December 2019
Women and Girls Network (WGN) is looking for an experienced, dynamic and innovative practitioner to join our highly successful Advice Service as a Caseworker.
We are looking for a highly skilled professional who is experienced in delivering survivor-led, strength-based and trauma-informed advice, advocacy and casework support services for survivors of Violence Against Women and Girls (VAWG); and who will thrive working as part of a team in a multi-cultural feminist environment.
This is a fast-paced role, delivered through an intersectional, anti-oppressive feminist framework, offering a unique opportunity for a self-motivated and driven practitioner to be part of a service which aims to improve responses, access and support for survivors of VAWG in London. If you have the right skills and experience we would love to hear from you.
WGN’s employee benefits include: 3% pension contribution, generous annual leave entitlement, access to accredited training and development opportunities & an Employee Assistance Programme.
This role is based in Ealing and involves some travel across London.
This post is subject to satisfactory references and an Enhanced DBS Check.
WGN is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9 Part 1.
Established in 1987, Women and Girls Network (WGN) has spent over 30 years supporting women and girls across London affected by gender-based vi... Read more
The client requests no contact from agencies or media sales.
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Caseworker
Part-time or full-time (minimum 21 hours per week)
Initially Fixed Term to 31 March 2020
We are looking for experienced Generalist Advice Caseworkers to deliver a high quality advice service including undertaking casework and outreach. You will be required to work across all of our offices and outreaches in Southwark according to operational needs. The role includes providing advice to the public and undertaking casework on social welfare law issues.
To be successful you will need to have:
- One year’s recent experience of providing Generalist Advice to the public. This should include having undertaken casework in welfare rights, housing and debt.
- An understanding of the advice needs and issues of the local community in a diverse, inner city area
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
For further information and an application pack please click on the Apply button.
Closing date: 9.00 a.m. Wednesday 27th November 2019
Interviews will take place on: Wednesday 4th December 2019
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Funded by London Borough of Southwark
Citizens Advice Southwark
Registered charity no: 1070263
“Providing free, independent, confidential and impartial advice”
To support the Youth and Advice Manager in the daily running of the centre, delivering a holistic service to vulnerable/homeless clients, and enabling them to move on to independence.
To motivate and support the management of a multi-disciplinary team of Youth and Advice and Work
To maintain and build a network of relationships with external relevant agencies and internal specialists.
To work with the Youth and Advice Manager to lead, supervise and develop team members, both individually and as a group, and to ensure that the team makes a full and positive contribution to the achievement of New Horizon Youth Centre’s mission.
- For more details about this position and how to apply, please see the New Horizon recruitment pack on this page
- Please note that we will not consider CV-only applications
Mae Cyngor ar Bopeth yn cynnig cyngor cyfrinachol ar-lein, dros y ffôn, ac wyneb yn wyneb, am ddim. Trwy’n rhwydwaith cenedlaethol o elusennau, rydym yn rhoi’r wybodaeth a’r hyder i bobl ffeindio’u ffordd ymlaen - pwy bynnag ydyn nhw, beth bynnag fo’r broblem.
Gan weithio gyda chydweithwyr yng Nghymru a Lloegr, byddwch yn bwrw ymlaen â chynllun iaith y sefydliad, gan greu dull gweithredu clir a chyson ar gyfer gwaith nawr ac yn y dyfodol – gwaith y gellir ei gefnogi ledled y sefydliad. Hefyd, prawfddarllen a sicrhau ansawdd amryw o wybodaeth cyfrwng Cymraeg.
Byddwch yn cynorthwyo gweithwyr y sefydliad ar faterion yn ymwneud â’r Gymraeg, yn cefnogi mentrau fel sesiynau codi ymwybyddiaeth a hybu gwasanaethau cyfrwng Cymraeg.
Rydym yn chwilio am unigolion sydd â sgiliau cyfathrebu yn y Gymraeg, ar lafar ac ar bapur, yn ffurfiol ac anffurfiol, mewn pob math o arddulliau a chyd-destunau.
Croesawn yn arbennig geisiadau gan ymgeiswyr anabl a Du, Asiaidd a Lleiafrifoedd Ethnig (BAME) gan fod pobl BAME a phobl anabl yn cael eu tangynrychioli ar hyn o bryd ledled Cyngor ar Bopeth. Rydym yn aelod o'r ymgyrch cydraddoldeb hiliol yn Busnes yn y Gymuned, rhwydwaith busnes cyfrifol y Tywysog ac rydym wedi ymrwymo i wella cyfleoedd cyflogaeth ar gyfer lleiafrifoedd ethnig ledled y DU. Rydym hefyd yn croesawu ceisiadau gan ymgeiswyr LGBT ac ymgeiswyr anneuaidd.
Rydym wedi gwneud ymrwymiad cadarnhaol i gyflogi pobl anabl a gwarantu cyfweld i bob ymgeisydd anabl sy'n bodloni'r meini prawf hanfodol sylfaenol ar gyfer y rôl fel y nodir mewn proffiliau rôl.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Working with colleagues in England and Wales, you will take forward work around the organisational Welsh Language plan, creating a clear, consistent approach for existing and future work that can be supported across the organisation, as well as, proofreading and quality assuring a variety of information in Welsh.
You will provide support to staff across the organisation on matters relating to the Welsh language, supporting initiatives such as Welsh language awareness sessions, and promoting Welsh language services.
We are looking for individuals who are able to communicate in Welsh verbally and in writing, formally and informally in a range of styles and contexts across both verbal/written mediums.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
Closing date: 02/12/2019
Interview date: 11/12/19
SUPPORT WORKER, HOMELESS PREVENTION SERVICE, NOTTINGHAM, TEMPORARY (UNTIL APRIL 2020), 37 HPW, FRWK03 £16,296 - £17,811 FTE
The Independent Living Support Services are for individuals, couples and families who are at risk of homelessness and require support to stabilise their housing situation or to find alternative accommodation.
We are looking for a reliable and self-motivated candidate who can demonstrate an understanding of the issues facing those affected by homelessness or risk of homelessness. An awareness of the support needs that our client group presents with is essential.
Applicant must be able to demonstrate:
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The ability to deliver support as detailed in the support plan to service users in their homes and community locations
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The ability to contribute to the achievement of contractual service obligations
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The ability to update all actions including meetings and all types of communication
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Evidence of partnership working and the ability to build and maintain relationships
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An understanding of the role of floating support
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An understanding of the Homeless Reduction Act and possession proceedings
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A good understanding of the reasons why people may become homeless
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Good negotiating skills
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A Good understanding of mental health issues, offending and substance misuse issues
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Knowledge of safeguarding adults and children
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Good communication skills
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Excellent time management and organisational skills
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A good standard of IT skills such as word and excel
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An ability to identify and challenge stigma
If you would like further information please speak to Joy Cotton
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
CVs will not be accepted
NO AGENCIES PLEASE
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
Job Title: Support Worker
Hours: 20 Hours per week (Part time)
Location: Haringey, London
Responsible to: Project Manager
Summary of role
This post is responsible for ensuring that guests who attend Highway House are in the first instance made welcome. The primary role will be to engage those guests in developing a pathway of support for them, and help them move to the maximum independence they are capable of. Providing baseline and continuing monitoring of their progress will be required, as will working closely with the manager and the administration officer.
- Be responsible for receiving guests
- Initial recording of guests details
- Work with guests to identify their needs
- Research and engage appropriate support for guests
- Develop links with health and welfare agencies to benefit guests
- Support the physical and mental wellbeing of guests
- Ensure effective collection of monitoring information, consultation and feedback
- Report regularly to the project manager and as and when reqired board of trustees upon the progress of the project against stated outcomes
- Agree with Manager and Trustees any actions regarding outcomes
- Ensure all safeguarding issues are dealt with effectively as detailed within our policy
- Work with, support, and build the understanding of volunteers
- Agree and maintain work plans with Project Manager
- Produce regular reports for the Project Manager
- Work with project Manager to engage partners and develop new opportunities
- Contribute to review of activities so they are based upon need
- Identify and contribute to all legal requirements being met
- Work with the Project Manager and Administrator ensuring the information is processed to provide monitoring and evaluation reports
- Work with the Project Manager to review action plan, delivery plans and risk assessments
- Training volunteers in support work
- Any other duties deemed necessary
SUPPORT WORKER, TRANSITIONS SOUTH, NOTTINGHAM, FRWK03 £16,296 - £17,811 FTE, PERMANENT, 37 HPW
Framework is excited to be offering supported accommodation in the county of Nottinghamshire for young people aged 16-21yrs, who are homeless or vulnerably housed.
We aim to move young people to independent living after a short stay at these services by supporting them to make positive choices and inspiring them to be the best that they can be.
We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with an expectation you will be dealing with people in a busy, often challenging service environment. Taking a lead from support planners, support workers will help deliver personal support plans by supporting young people to complete daily tasks and learn new life skills on their journey towards independence.
Experience of working in housing and homelessness or similar supportive environments is desirable for the support worker role.
As these roles will include work across a very dispersed setting across Rushcliffe, Broxtowe and Gedling it is desirable that you can drive and have a car available for work purposes, with business insurance. Mileage allowance is available.
The aim of these roles is:
1. To ensure that service users and the building are safe and secure through regular checks and monitoring
2. To build the skills, confidence and aspirations of service users through empowerment and positive contact with them.
3. To enable people to move on and resettle from the service in a timely and appropriate way.
4. To contribute to the aims of the service
5. To work in partnership with other agencies to maximise service delivery
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
CVs will not be accepted
NO AGENCIES PLEASE.
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
On 1st October 2018 SHP entered a brand new partnership with MTC Novo and the National Probation Service, (NPS) to deliver a pan London housing support service. With our staff co-located in probation offices, we have been providing a high quality housing advice and access service across the entire NPS London Division. We also work in close partnership with probation to support medium to high risk offenders to either sustain their current accommodation or secure new housing as needed.
We are seeking Housing Advice Workers to join our team to deliver housing advice and guidance to medium-to-high support clients. Working with clients in your local boroughs you will produce comprehensive and high quality assessments on the clients support needs, particularly their housing, employment and financial needs, and accordingly follow the most suitable pathway for them.
We are looking to recruit highly motivated and committed workers to join our high performing, friendly and supportive team, who pride themselves on the difference they make to our clients lives on a daily basis.
To be successful for this post, you will need to have:
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An understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation
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Experience of managing complex and difficult situations in relation to vulnerable people/client group(s).
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Ability to liaise effectively with a range of service providers or agencies in order to establish or improve services for clients.
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An understanding of the principles underlying a quality service and customer focused
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Ability to be self motivating, work under pressure, and manage and prioritise time effectively.
Housing Advice Workers are based in Probation offices all over London, so our job opportunities may arise in any of the 28 London boroughs that we work in. You will be located between a maximum of two offices and work closely with Probation staff.
Closing date for applications: ongoing recruitment
First round of interviews to be held on: Friday 20th December 2019
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
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A salary increase after successfully completing six months.
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A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
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25 days annual leave, increasing annually to the maximum 28 days (plus paid Bank Holidays),
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A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
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Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited. In the London Homelessness Awards 2019 one of our Projects has been commended for their work.
Could you work as part of a team to provide a safe environment for service users experiencing mental health crisis, including monitoring of group activities and conducting 1:1 sessions with service users?
Banbury Safe Haven Worker
Hours: 28 hours per week- This includes evening and weekend work as part of core hours
Salary: Base salary NJC salary scale point 11-18 (£21,166 – £24,313) plus additional unsocial hours allowance for evening and weekend working
Place of work: Banbury
Holidays: 28 days plus bank holidays (per annum pro rata)
Probationary Period: 6 Months
Pension: Auto enrolment scheme in place
General Background
We’re Mind, the mental health charity. We’re here to make sure anyone with a mental health problem has somewhere to turn for advice and support; in total over 20,000 people in Oxfordshire access our services each year. With one in four people experiencing a mental health problem at some point in their lives, people need Mind more than ever.
Our work includes:
- The Transitional Supported Housing Recovery Service (part of the Oxfordshire Mental Health Partnership).
- The Talking Space Plus psychological therapy service, in partnership with Oxford Health NHS Foundation Trust.
- The Oxfordshire Mind Wellbeing Service, which is part of both the TalkingSpace Plus and Oxfordshire Mental Health Partnerships and includes:
- Five Wellbeing Centres throughout the county
- Public Wellbeing and Information Services
- Physical Activity and Wellbeing
- Benefits for Better Mental Health, a welfare benefits advice service
- Volunteering and Peer Support Opportunities
- Raising awareness and campaigning activity.
We employ over 100 staff and operate in 28 locations around the county.
Key responsibilities
- Support service users to develop self-management strategies and produce plans to make the best use of the local resources around them, to increase their ability to effectively manage mental health crisis.
- Develop effective working relationships with service users presenting in mental health crisis, with awareness of the significance of interpersonal dynamics, professional boundaries and team working.
- Respond to the needs of a developing service by providing a range of person-centred interventions that address the needs of service users holistically.
- Keep up to date with appropriate information about Oxfordshire Mind Wellbeing Services and other local providers of mental health services.
- Maintain awareness of and implement relevant aspects of best practice in holistic crisis support, liaising with Safe Haven colleagues to share learning as appropriate.
- Ensure the wellbeing and safety of service users, reporting any risk or safeguarding concerns to your line manager and colleagues, and liaising with appropriate bodies and partners as appropriate in line with Oxfordshire Mind organisational Safeguarding policy.
- Welcome new referrals to the project, carry out initial assessments and maintain accurate case records within the required data collection and reporting system.
- Support the Safe Haven Manager in reporting data on engagement and attendance on a weekly basis and communicating this to stakeholders and Oxfordshire Mind managers as required.
- Support and supervise volunteers as agreed with your line manager
- Provide some flexible working outside of Safe Haven opening hours to attend meetings, training and other events as directed by the Safe Haven manager.
- With support from the Safe Haven Manager, conduct regular, dynamic risk assessments and respond with appropriate interventions for service users who present in crisis and/or at high risk of harm, in line with organisational policy and risk assessment best practices.
- Liaise with statutory mental health teams, other agencies, and/or emergency services as appropriate to ensure service users receive safe and appropriate support and a consistent approach to crisis management.
- Work closely with partners, including collaborative work with service users at other venues as agreed, e.g. Emergency Departments, Adult Mental Health Teams and others.
- Take opportunities to promote the service to relevant professionals and members of the public and contribute to promotional materials as required.
- Facilitate people who access Oxfordshire Mind’s services to engage with, to influence and to participate in the running of our services.
Closing date: Wednesday 20th November, 2019
Interview date: Friday 29th November 2019
TO APPLY AND FOR MORE INFORMATION:
If you would like to find out more about this position and to apply, please click the button to be directed to our website to download the information pack and application form.
Oxfordshire Mind is fully committed to the principles and practices of equal opportunity and diversity.
We are a Mindful Employer.
No agencies please.