Benefits advice worker jobs

Our Vacancy

Join Peabody’s Hackney Mental Health Services and make a real difference. You’ll provide high-quality support to people with a history of serious mental illness, helping them live independently and thrive.

What You’ll Do

Work collaboratively with customers to promote recovery, build life skills, and support access to housing, income, and wellbeing. You’ll deliver person-centred, trauma-informed care and help customers achieve their goals.

What You’ll Bring

• A genuine passion for delivering excellent customer service
• Kindness, empathy, and an appreciation for diversity
• Experience in support planning and risk assessment
• Understanding of mental health best practices and safeguarding
• Confidence working with people with a Dual Diagnosis, meaning a mental health condition and a substance use disorder at the same time
• Knowledge and experience of the Recovery Model and Trauma-Informed Care

Why Join Us

When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• Four times salary life assurance
• Up to 10 percent pension contribution

Please read before applying

• Interviews will be ongoing and in person at our Prout Road location, no later then 4th August. 
• You must have the right to work in the UK, as we are unable to provide visa sponsorship. 
• We reserve the right to close this advert early if we receive a high volume of suitable applications.
• We have full time and part time options available, please make sure to advise in your personal statement which option you're interested in. 

If this sounds right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Our amazing team at Alana House, are looking for an Assistant Key Worker to join our Women’s Community Project team.

Would you like to make a lasting difference to women facing multiple disadvantages?

Our award-winning trauma recovery service empowers and enables women to access the support they need.  

Position: Assistant Key Worker, Women’s Community Project

Location: The role is based at Alana House in Reading, our Alana House service covers the communities of Berkshire, Oxford City and South Oxfordshire and travel may be required across all locations.

Contract: Permanent full time – 37 hours per week Monday to Friday.  

Working pattern to be agreed within the hours of:  Mon and Tues 8.30am-5pm | Weds 8.30am-7pm | Thurs 8.30am-5pm | Fri 8.30am-4pm

Salary: within the range of £25,878  to £28,557 per annum 

Alana House is PACT’s flagship community project that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and our services are delivered for women by women to ensure a safe, comfortable and trauma informed environment for those accessing support.

About the role:

As an Assistant Key Worker, you will work closely with the Alana House team to support service delivery and help create a welcoming and safe environment. You will focus on developing practical skills, actively supporting clients while learning best practice and building your experience through a range of learning opportunities to help you to grow in the role.  

No day is the same at Alana House and your activities may include:

· Responding to phone calls and welcoming visitors to the service

· Supporting service user events and activities

· Liaising with a range of other professionals and partner agencies, promoting collaboration and advocating for clients’ needs

· Supporting clients across a range of holistic recovery pathways

· Co-facilitating groups and helping to manage our community café 

About you:

As an Assistant Key Worker, you will bring professional, personal, or academic experience of supporting people experiencing multiple disadvantages. You will also have a professional interest in domestic abuse and supporting people in, or at risk of entering, the criminal justice system. You will understand the importance of maintaining professional boundaries and be committed to delivering high quality, person-centred support. With a willingness to learn, you will be supported through comprehensive training and ongoing development opportunities will be provided.

Please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

You can find out more about Alana House here Alana House Women's Community Project | PACT

For an informal discussion about the role please contact Alana House and ask for Sabina, Alana House Manager, you will find the telephone number on the job advert on our website.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 4pm, Friday 21 August 2026

All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.

Other roles you may have experience of could include: Trainee Support Worker, Assistant Family Support Worker, Children’s Assistant Support Worker, Assistant Domestic Abuse Worker, Assistant Recovery Worker, Assistant Support Worker, Teaching Assistant, Emotional Literacy Support Assistant (ELSA), etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

An exciting opportunity has arisen for a Placement Officer to join our Business Commissioning and Placements Team, on a twelve-month fixed term contract starting in October 2026. The role of Placement Officer is to provide high quality support to all placement, admission and discharge processes associated with all children’s placements.

You will provide centralised administrative support planning, attending, and minuting meetings, as well as managing and executing processes associated with children’s placements, including managing and updating our children’s records system, supporting on billing processes, in particular debtors’ management, and contracting, whilst also supporting the wider business development and commissioning team on clerical matters, ensuring operations run smoothly.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

· Circulating enquiries/referrals, coordinating assessments, gathering information from internal and external counterparts and formatting, and circulating Referral Screening Reports alongside Referral Manager in preparing for placements.

· Coordinate admission planning tasks including arranging parental accommodation, putting together welcome letter and parental agreement, informing reception, and updating relevant spreadsheets.

· Drafting and circulating pre-admission commissioning paperwork such as ICB letters and funding applications.

· External liaison with parents, referrers, and funders to ensure they are kept updated throughout the pre-admission process, alongside the Referral Manager.

· Supporting with in-person and virtual tours for children and their families directed by Placement Managers.

· Provide cross cover to main aspects of Placement Manager or Referral Manager role short-term, if required e.g. sickness, annual leave.

· Minute taking of meetings (including but not limited to complex discharge/transition planning meetings), and distribution of minutes within timely manner following meeting.

· Coordinating children placement reports, including chasing completion, formatting, and circulation in liaison with Placement Managers/Senior Placement Managers.

For more detail, please see the Duties and Responsibilities in the candidate briefing pack.

Interview Date: Week commencing 27th July 2026.

PLEASE READ CAREFULLY – ‘How to Apply’

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

AI Statement

We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.

We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.

To apply for this role please click on the apply now button at the bottom of the advert.

Strictly no agencies, please.

 As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

 Terms and Conditions

As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment. Whilst we do not directly match NHS terms, we offer a competitive salary and a range of staff benefits.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

 Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

About the role:

For someone moving away from street homelessness, having a home can be life-changing — but keeping that home can take the right support at the right moment. TST North works with people in social housing across North, West and East London, helping them build stability, independence and confidence in their own home.

As a Tenancy Rescue Worker, you’ll step in when someone’s tenancy, safety or wellbeing is at risk. Your day-to-day work will include responding to internal referrals, visiting clients in their homes, assessing risk and need, co-producing support and safety plans, and taking practical action around issues such as arrears, debts, benefits, anti-social behaviour, safeguarding concerns, poor health, substance use, domestic abuse or social isolation.

You’ll work closely with clients, TST colleagues, housing providers, local authorities and specialist services to prevent situations from escalating and help people stay safely housed. This could mean advocating with a landlord, helping someone access health or welfare support, coordinating a multi-agency response, supporting a client to understand their tenancy rights and responsibilities, or helping rebuild trust where services have not always felt safe or reliable.

This is a new role in TST North, so you’ll also help shape how the service responds when people are at greatest risk of losing the stability they have worked hard to build. You’ll bring calm, skilled intervention, strong partnership working and a real belief that people should not be left to fall back into homelessness when the right support could help them stay safely housed.

About You:

• You know how much a stable home can change someone’s future, and you bring the skill, patience and belief needed to help people protect it.
• You’re confident working with people experiencing multiple disadvantage, using trauma-informed, strengths-based support to build trust, reduce risk and create practical next steps.
• You can respond calmly when things are escalating, making sound decisions around safeguarding, tenancy risk, arrears, wellbeing concerns or crisis situations.
• You understand the realities of tenancy sustainment, housing rights, financial pressure and partnership working — and you know how to turn that knowledge into action for clients.
• You’re reflective, collaborative and solutions-focused, with the confidence to help shape a new role and strengthen how TST supports people to stay safely housed.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Thursday 24th July at midnight

Interview date: Friday 31st July online via Microsoft Teams

Please note there will be a second stage interview for suitable candidates at our Head Office in Kings Cross. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation. 

Key Responsibilities Include: 

• Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing information, support and advocacy to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group. 

• Recording and maintaining accurate case records, adhering to AQS standards.

• Managing your own case load. 

Essential Requirements Include: 

• Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits. 

• Experience of or ability to facilitate peer support groups in person and online. 

• Ability to deliver training and information sessions. 

• Strong listening and questioning skills. 

• Ability and commitment to work on own initiative and as part of a team.

• The ability to balance and prioritise a busy and varied workload. 

• Developed IT skills with experience using Microsoft packages. 

• Clear verbal and written communication skills in English. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program offreing 24/7 support

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of working as part of a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.

Our dedicated, school-based Link Workers coordinate bespoke, strengths-based support through our trusted partners, from counselling, tutoring and engagement opportunities in sport or art to access to wider community and early-help support where needed. By mobilising trusted relationships and coordinating support across the local system, we help young people flourish, building confidence, skills and a positive future. Founded in West London, AllChild is now expanding to new places to create lasting, place-based change.

We’re seeking people in the Greater Manchester area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards. If that sounds like you, we’d be delighted for you to join our team.

For further information and to apply, please visit our website via the Apply button.

Closing date: 24 July 2026.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.

OASIS PARENT AND CARER SUPPORT WORKER

HOURS: Full time, 40 hours per week (flexible hours), inclusive of breaks

Unsocial Working: Regular evening work will be expected, with occasional weekend hours. 

CONTRACT: Fixed Term until June 2027

SALARY:  £28,088 per annum (Grade E)

LOCATION: Greater Manchester

In April 2021 we launched the GM Navigators project to support young people impacted by youth violence.  In response to feedback from parents and carers, the PACS project was set up in 2023 to assist Parents and Carers identifying their child as ‘at risk’. Since this the service has gone from strength to strength with Parents and Carers engaging from all 10 GM boroughs.  We have securing funding to continue this project until 2027 with potential for further extensions.

Oasis is recruiting a PAC Support Worker to be part of the PAC Project.   

As a PAC Support Worker you will;

· Support parent and carers that identify their child is “at risk” offering them advice and guidance, practical support and linking them in with services/groups that will provide them with a sustainable support network.

· Help parents and carers to develop projects to raise awareness of the issues they are facing, offering peer support and influence policy and system change. 

· Be trained in Non-Violent Resistance (NVR) and other parenting approaches to support parents and carers to respond to their children’s needs, de-escalate situations and maintain good relationships within their home.

· Delivering our ‘Encounter’ Parenting Training (based on the principles of NVR) online and in-person to groups of parents and host online and in-person support groups for parents and carers.

· Be integral to the shaping and development of the PAC project utilizing the feedback of those you are working with to ensure the project is impactful and meeting parent’s and carers needs as a priority.

• Empower Parents and Carers that want to set up groups or run campaigns to raise awareness of issues they are facing.  Managing resources to support them to turn their ambitions into reality.

We are passionate that communities should be central to local and national violence reduction strategies.  If you share this passion and want to make a difference come and join our team.

Amongst other requirements, the successful post holder must have:

· A demonstratable relevant experience OR qualification in Youth & Community (JNC) or Social Work (QSW) or SEND

· Proven experience working with young people ‘at risk’.

· Reliability, with a flexible approach to changes and able to work unsocial hours

As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance and training opportunities
• A supportive, friendly work environment, with flexible working arrangements

If you want an informal chat about this role, then please get in touch with via the Oasis Charity website.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Completed applications should be returned by 9am Monday 10th  August 2026.

Interviews will take place on week commencing 24th August 2026.

Oasis is a multi-national charity supporting young people and their families. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connector (Mental Health Resilience Worker)
Post no: 666
Reports to: Service Manager (Blended Teams)
Working base: Luton CMHT (Community Mental Health Team)
Contract type: Permanent
Hours: Part Time, 30 hours per week, Monday to Friday
Salary: £26,600 per annum FTE (£21,567.57 per annum actual for 30 hours per week)

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT (East London NHS Foundation Trust), working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5:00pm on Friday 7th August
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Candidates may also be searching for similar roles such as: Community Support Worker, Mental Health Support Worker, Recovery Worker, Wellbeing Worker, Social Prescribing Link Worker, Community Engagement Worker, Community Mental Health Worker.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Housing Advice Worker

We're looking for a kind, compassionate and resilient Housing Advice Worker to join our Domestic Abuse Social Care Service in Kent.

£27,976.00 per annum, working 40 hours per week on a 1 year FTC.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
• Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
• Supporting key customers to set personalised goals in the form of a move on Support Plan
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'
• Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date.
• Liaising and building partnerships with local charities to support customers with move on items
• Accompany customers to property viewings.
• Helping to set up utilities for move on customers
• Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
• Engage positively in reflective practice sessions with colleagues.
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

Full Driving Licence and access to use of vehicle

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

As a Peer Worker, you will use your lived experience of mental health and recovery to provide person-centred, compassionate support, empowering individuals to achieve their recovery goals and improve their wellbeing. 

What you’ll do 

• Deliver personalised 1:1 interventions, helping individuals identify their strengths, set meaningful recovery goals, and access the services and community resources that best meet their needs.
• Use your lived experience to build trusting, authentic relationships, providing hope, encouragement, and practical support while promoting recovery, resilience, and independence.
• Advocate for individuals, supporting them to navigate services, develop self-management skills, increase social inclusion, and make informed choices about their recovery journey.

See job pack for full details and the person specification

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £29,701.36 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

For further infomation regarding the role, please view our downloadable job pack. 

As part of this role, you will be required to participate in an out-of-hours on call rota

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 29 July 2026

Interview Date: 17 and 18 August 2026

Support Worker -NDP Navigation Service

Salary £24,000 FTE,  35 hours per week, 6.6 weeks holiday   
Remote working with some travel to events across West Sussex
(We are open to discuss some flexibilty in hours if a suitable candidate isnt able to work the full 35 hours pw) 

Are you passionate about supporting parent-carers of children and young people with ADHD, Autism and other neurodivergent conditions? 

We have an exciting opportunity for someone to join our rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of our services providing information, training and peer support.

Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.

We are looking to recruit a skilled and motivated support worker to join our NDP Navigation Service
Working within the Outreach & Training team to provide information, advice, signposting, training and support to parents and carers of children and young people on the West Sussex Neurodevelopmental Pathway (NDP) who have been referred into the service. 

Person Specification (essential):

Knowledge
• ​Extensive knowledge and/or experience of the challenges faced by parent-carers and children and young people on the neurodevelopmental pathway 
• Extensive knowledge and/or experience of ADHD, Autism and other neurodivergent conditions 
• Working knowledge of the local SEND community in West Sussex 

Experience
•Experience of either advice giving preferably gained in the voluntary or statutory sector or experience of casework support  preferably gained working with families of neurodivergent children 
• Experience of working with parent-carers and families of neurodivergent children 
• Experience of undertaking outreach to disadvantaged communities
• Experience of using MS Office including SharePoint, Excel and Microsoft Teams 

Please see attached job description for further details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Activiely interviewing as suitable applications are received

Applicants must have the right to work in the UK