Benefits advice worker jobs

Are you looking for an opportunity to start your career supporting vulnerable adults?

About the role

We have an exciting opportunity to join one of our teams within the Hammersmith and Fulham accommodation pathway as Assistant Support Worker (known internally as Duty Worker). You'll be able to develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.

You will be working at Edith Road, a 24 bed - high complex needs project supporting male only clients.

In this role you will;

• Jointly manage the safe day to day running of the project with other members of the team, and provide general support and advice to clients.
• Be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project.
• Coordinate Health and Safety checks and administrative duties while working alongside the team to provide a person centred support to residents and clients.
• Help to run activities, support clients with matters such as attending appointments in the community, developing their interests and skills, recovering from complex health issues and other underlying causes behind their homelessness, and moving towards independent living.

The role is focused on supporting residents around their strengths and aspirations for the future.

The role is shift based and includes early and late shifts, weekends and bank holidays.

About you

This is a fantastic role for anyone looking to develop a career in the sector; a number of current Managers started their career as Assistant Support Workers.

You will have:

• Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.
• Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 19 January 2026

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Reports to: Croydon Health and Wellbeing Space Manager

Location: Croydon Health and Wellbeing Space (CHWS), Whitgift Centre, North End, Croydon CR0 1LP (additional locations may be identified in the future)

Hours: 36 hours per week (full time), Monday to Friday with occasional weekend working required

Croydon Health & Wellbeing Space (CHWS) is an exciting and dynamic service, run in partnership with Mind in Croydon and Croydon BME Forum and commissioned by South London and Maudsley Mental Health Service (SLaM). The CHWS opened in 2022 with the aim of providing advice, information, and specialist support to Croydon residents with mental health concerns, who drop-in, or have been referred to the via the local Integrated Care Network Plus multi-disciplinary clinical and community mental health support teams.

The Advice Worker will be part of a friendly team, including crisis workers and clinical mental health professionals and function as the first point of access for visitors to the CHWS. Following an initial conversation to ascertain the clients’ needs, the Advice Worker will provide information and advice, as well as signposting and referrals to specialist services, such as the Mental Health Personal Independence Co-ordinators, Social Prescribers and Community Link Workers, in addition to the wider voluntary and statutory services in the borough. The role will be fast paced and vary each day offering a fantastic opportunity for the postholder to develop their knowledge and skills and make a difference to the users of this service.

We’re seeking a compassionate and proactive Housing First Worker to deliver tailored, trauma-informed support to people with complex needs who are experiencing multiple exclusion homelessness. In this role, you'll provide intensive wrap-around support to help individuals secure and maintain their own tenancies, build independence, and engage confidently with local services and community networks. You will collaborate with partner agencies, landlords, and support networks to ensure they have access to the resources they need while maintaining robust case records, conducting dynamic risk assessments, championing peer involvement and upholding safeguarding best practices. If this sounds like you, we'd love to hear from you!

About the role:

The Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.

Main Responsibilities Of The Job:

• Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
• Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information. • Liaise with other agencies to facilitate access to support.
• Regularly review the person-centred support plan to update, record and monitor progress of caseload.
• Build and maintain networks with staff from other agencies to ensure the Housing First pilot is widely known and promoted.
• Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
• Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advice and accompanied visits.
• Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
• Promote, and encourage peer involvement within the service.
• Complete dynamic risk assessments and maintain own safety by following lone working procedures.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Support Worker (Women’s Homelessness)

Esther Women Supported Community, Exeter (on-site)
25 hours per week | Fixed-term (12 months, with potential to extend)
£13.29 – £13.65 per hour | 6 weeks’ annual leave (pro rata)

Make a real difference in women’s lives

Are you passionate about supporting women to rebuild their lives after homelessness and trauma? Do you believe that everyone deserves more than just a roof over their head?

At Keychange, we’re looking for a Support Worker to join our Esther Community in Exeter — a small, specialist service providing safe, trauma-informed accommodation for women experiencing homelessness.

About Esther Community

Esther Community offers a supportive, all-female environment where women can begin recovery, rebuild confidence, and prepare for a more secure future. Our women’s provision consists of five self-contained bedsits, alongside shared communal spaces and a garden, creating a calm and respectful place to live.

As a Christian charity, we are inspired by Christ’s example of love and service — but we warmly welcome people of all faiths and none, both as residents and colleagues.

About the role

As a Support Worker, you’ll play a vital part in the day-to-day running of the service and in supporting women on their individual journeys. This is a varied and rewarding role combining practical support, emotional encouragement, and casework. There is some flexibility to autonomously choose your working hours to suit your schedule.

You will:

• Build trusting relationships with women and provide strengths-based, person-centred support
• Act as a key worker, supporting women to identify goals around health, wellbeing, housing, education, employment, and relationships
• Carry out assessments, support planning, reviews, and accurate case recording
• Support women to access benefits, housing, and external services
• Work closely with partner agencies to ensure joined-up support
• Help maintain a safe, welcoming, and well-run living environment
• Respond calmly and professionally to challenging or crisis situations
• Contribute to a supportive, values-led team culture

Who we’re looking for

You don’t need to tick every box — we’re looking for someone with the right values, attitude, and resilience, alongside relevant experience.

Essential:

• Understanding of the issues facing women who are homeless or vulnerably housed
• Experience supporting women with complex needs
• A non-judgemental, caring and flexible approach
• Strong communication and relationship-building skills
• Ability to remain calm in stressful or crisis situations
• Commitment to safeguarding and promoting women’s wellbeing
• Experience in supported housing or homelessness services

Desirable:

• Relevant qualification (e.g. social care, housing, mental health)
• Training in trauma-informed practice or mental health
• Knowledge of housing legislation or welfare benefits
• Experience with being a floating support worker

Occupational Requirement

This role is open to women only, under Schedule 9 of the Equality Act 2010. This is a genuine occupational requirement to ensure a safe, supportive environment for women who have experienced trauma and abuse.

Why work for Keychange?

• Be part of a supportive, values-driven charity with over 100 years’ experience
• Make a meaningful impact every day
• Access personalised learning and development opportunities
• Join a warm, collaborative team where relationships really matter

How to apply

Please submit your most recent CV to your application. 

Closing Date: 6th February 2026

Interviews will take place on w/c 16th February 2026

Starting Date: 2nd March 2026

If this role feels aligned with your experience and values, we’d love to hear from you. 

Job Title: Refuge Worker x2

Location: Derby City (on-site)
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours 

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles. 

This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.

For further information about this role, please view our job information pack. 

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours on call Rota. 

Closing Date: 09:00am 30 January 2026

Iterview Dates: 9 and 10 February 2026

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge.

*BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system.

seeking a refuge project worker to join our emergency accommodation refuge housing team. 

 - Providing practical and emotional support to women and children affected by domestic violence
- Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc.
- Developing and maintaining effective working relationships with external agencies
- Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Monday 9th Feb. Interviews will take place weeks commencing 2nd and 9th March.  

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

We are looking someone who will thrive in a varied and innovative role as a fixed-term Project Worker in the Adult and Family Learning team. You will be based at our Maryhill (Glasgow) centre with frequent travel to our centres in Govan and Craigmillar (Edinburgh). This is a role focused on how we can offer additional impactful support in the local communities in which our Scotland centres are based. The Adult and Family Learning team will work in close collaboration with colleagues at the Universities of Edinburgh and Glasgow.

The pilot will focus on supporting the parents, carers and families of young people accessing the centres, with the potential for this to extend to wider adults in the community. As a Project Worker you will deliver the programme and support the Adult and Family Learning Manager to plan and develop activities tailored according to and with an understanding of the different communities in which it will be offered.

Working with colleagues based at the three centres, you will provide a range of activities which will support parents and carers to support their children in their learning, develop their own skills and knowledge around employment and education, and provide a range of family learning activities to engage the whole family together.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with families, children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. 

The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.

Contract

Full-time, fixed term until 31 August 2026, with the potential for extension

Start date

February 2026

Working hours

Normal working hours: Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30

Some out-of-hours work will be required from time to time. This is a new project and the team will be developing programmes for parents and carers, which may result, for example, in some workshops running during the evening for a set of period of time (with a later start on the day of the workshop).

Programme delivery staff are based at one of our IntoUniversity learning centres and work directly with young people and families on a regular basis. It is therefore not a hybrid role and is based full-time in our centres.

Salary

£28,250 per annum

Location

This role will be based at intoUniversity Maryhill with frequent travel to our centre in Govan and Craigmillar (Edinburgh). 

Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.

Annual leave

33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer)
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year 

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

·To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through our Early Intervention hub and helpline service

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post

- Providing practical and emotional support to women and children affected by domestic violence
- Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc.
- Developing and maintaining effective working relationships with external agencies
- Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Monday 9th Feb. Interviews will take place weeks commencing 2nd and 9th March.  

This is an exciting time to join Kalayaan as our dedicated legal team plays a critical role in defending the rights of domestic migrant workers.  Since the General Election, we have redoubled efforts to fight for the rights of vulnerable migrant workers in response to the hostile political environment.  As a member of Kalayaan’s legal team you would have the opportunity to transform lives through advice and expertise that enables survivors of exploitation, trafficking, modern slavery and abuse to access justice and safety.

Kalayaan is an expert in the legal protection of migrant domestic workers and has been instrumental in campaigning and political advocacy for the protections afforded by the 1998 Overseas Domestic Worker visa.  Working closely with Kalayaan’s legal team, our policy advocates campaign to reinstate the rights stripped from Overseas Domestic visa holders in 2012 by tabling amendments to legislation and awareness raising campaigns.

Can you inspire, energise and motivate young people aged 9–18?
Do you want to make a genuine difference while being part of a supportive, values-driven team?

If so, we’d love to hear from you!

One YMCA Youth Clubs provide safe, inclusive spaces where young people can socialise, build confidence, and develop skills for life. We are looking for a Youth Development Worker to support the delivery of engaging youth work sessions and contribute to the growth of our youth offer, including the opening of new clubs in Bedford town centre.

The Role

Reporting to the Senior Youth Development Worker, you will support the planning and delivery of a range of youth work activities. This is a hands-on role working directly with young people, helping to create welcoming, fun and meaningful sessions that reflect the YMCA Youth Work Strategy and Principles.

This is an ideal opportunity for someone passionate about youth work who wants to develop their skills in a supportive environment. Training and ongoing support will be provided.

Key Responsibilities

• Support the planning, delivery and evaluation of youth work activities for young people aged 9–18
• Deliver a range of youth work activities, including centre-based sessions, outreach, school-linked programmes, mentoring and digital engagement
• Build positive, trusted relationships with young people, offering encouragement, guidance and support
• Assist with projects and new youth club development in Bedford town centre
• Maintain accurate records of attendance, engagement and outcomes to support monitoring and reporting
• Promote safeguarding, equality, inclusion and positive behaviour in all aspects of delivery

About You

You don’t need to be fully qualified - what matters most is your enthusiasm, reliability, and commitment to young people.

You will be:

• Passionate about supporting children and young people
• Confident engaging with young people in group settings
• Willing to learn and develop your youth work skills
• Able to work as part of a team and follow safeguarding procedures
• Experience working with young people (paid or voluntary) is desirable but not essential.

Hours and Contract

• Part-time role
• 10 hours per week, paid on a monthly salaried basis
• Working pattern includes evenings and weekends, with most sessions taking place after school

Additional Information

• Applicants must already have the right to work in the UK (no visa sponsorship available)
• This role may require a Basic or Enhanced DBS check following a conditional offer
• Applications will be reviewed as received, so early application is encouraged

Equality, Diversity & Inclusion: At One YMCA, we are committed to equality, diversity and inclusion. We welcome applications from all backgrounds and aim to create a working environment where everyone is treated with dignity and respect.

Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you need any support to apply or attend an interview.

Can you help us keep changing lives and breaking the cycle of reoffending for good? As Project Support Worker you will be working closely with our Proejct Manager to engage and support mentors and mentees in HMP Brinsford, Birmingham and the West Midlands. You will have previous Criminal Justice experience, will be a driver with access to a car and will use your experience to develope and encourage a positive and meaningful mentoring relationship for both the mentee and mentor. Your ultimate aim is to understand the key challenges facing each mentee and how these impact on each individuals ability in desisting from crime. 

You will be a proven self starter who is used to working in a challenging environment with hard to engage and disaffected people. You will be able to work independently and have the ability to communicate with a range of stakeholders.

A full job description and person specification is attached to this post.

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs. 

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post

- Providing practical and emotional support to women and children affected by domestic violence
- Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc
- Developing and maintaining effective working relationships with external agencies
- Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Monday 9th Feb. Interviews will take place weeks commencing 2nd and 9th March.  

One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and strengthening communities through inclusive, high-quality programmes.

Are you an experienced youth worker ready to take the next step in your development?
Do you enjoy leading sessions, supporting colleagues, and shaping meaningful opportunities for young people?

We are seeking a Senior Youth Development Worker to support the development and delivery of One YMCA’s Universal Youth Work provision in Bedford.

The Role

Reporting to the Youth Work Coordinator, you will play a key role in delivering high-quality youth work for young people aged 9–18. You will lead engaging sessions, support and supervise sessional youth workers, and contribute to the growth and development of One YMCA’s youth work offer in line with the YMCA Youth Work Strategy.

This is a hands-on role combining direct youth work, team support, and partnership engagement. You will help ensure young people feel safe, included, and empowered to reach their full potential.

Key Responsibilities

• Plan, deliver and evaluate inclusive youth work sessions for young people aged 9–18
• Lead sessions and act as a positive role model for young people
• Support and supervise sessional youth workers during delivery
• Build and maintain positive relationships with partners, schools and external agencies
• Maintain accurate records to monitor attendance, engagement and outcomes
• Contribute to the development and expansion of One YMCA’s youth work offer, including partnership and funding opportunities
• Promote safeguarding, equality, diversity and inclusion in all areas of work

About You

You are passionate about youth work and committed to making a positive difference in young people’s lives. You are confident leading sessions, supporting others, and working collaboratively as part of a team.

You will have:

• Experience delivering youth work (paid or voluntary)
• Confidence leading group sessions and supporting small teams
• Strong communication and relationship-building skills
• An understanding of inclusive and safeguarding-led practice
• A Level 3 Youth Work qualification, or willingness to work towards one (essential)

Hours and Contract

• Part-time role
• 18 hours per week, salaried on a monthly basis
• Working pattern is flexible but will include evenings and weekends, with most delivery taking place after school

Additional Information

• Interviews will be held on a rolling basis, so early application is encouraged
• Applicants must already have the right to work in the UK (visa sponsorship is not available)
• This role may require a Basic or Enhanced DBS check, subject to a conditional offer

Equality, Diversity & Inclusion: At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We actively promote equality of opportunity and welcome applications from people of all backgrounds, communities, and experiences.

Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you require any support to participate fully.

Job Title: Community Outreach Worker x2

Location: Derby City. Please note this is an office-based role. 
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide  high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.

The Community Outreach worker will provide high quality practical and emotional support to survivors of domestic abuse in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The outreach worker will work within Derby City.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 30 January 2026

Interview Date: 16 and 17 February 2026