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Job Description and Person Specification
Job title Participation Manager
Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.
Length of contract 12 months
Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision: People shaping their health and care.
Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.
We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.
At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:
· Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.
· Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.
· People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.
We are looking for a Participation Manager who can lead on the design, development and delivery of funded projects that generate insight, support improvement, and enable meaningful participation in health and care decision making. This will include end-to-end responsibility for project design, delivery, reporting and impact.
Projects may include designing and delivering activity such as workshops, coordinating lived experience advisory groups, coordinating coalitions of VCSE organisations, undertaking qualitative research, facilitation and engagement work. The postholder will need sufficient breadth of experience across these areas to confidently design and steer programmes, while drawing on colleagues, partners and associates for specialist input where needed.
You will be responsible for overall programme management - ensuring projects are well planned, appropriately resourced, and delivered on time, within budget and to a high standard. This includes managing risks, reporting requirements and funder relationships.
Projects may also include co-ordinating the delivery of Voices for Improvement coaching relationships and workshops on meaningful participation. We are open to a Participation Manager who has skills and experience around coaching theory and practice, however, we can also bring in external Associates with this subject matter expertise where needed to guide and supervise the coaching elements of the process.
You will also play an active role in identifying and developing new funding and partnership opportunities, contributing to the growth of National Voices’ portfolio of externally funded work.
Finally, where needed, you will also work collaboratively with another Participation Manager who leads National Voices’ Lived Experience Partner programme, membership scheme and partnership programme. You will contribute to these areas where required, particularly where they intersect with funded projects, but they will not be the primary focus of this role.
Responsibilities
Lead the development and delivery of funded participation projects
Lead the end-to-end design, delivery and management of funded programmes and projects that generate insight, support improvement and drive meaningful participation in health and care, including:
· Lead on shaping, securing and delivering funded projects from proposal stage through to completion, ensuring clear outcomes and impact
· Design and oversee programmes that may include research, engagement and participatory activity, such as qualitative and quantitative research, stakeholder engagement and participation work
· Convene and coordinate a range of delivery approaches including advisory groups, workshops, events, VCSE engagement and system partner collaboration
· Ensure delivery is well planned, resourced and managed, including oversight of budgets, timelines, risks and funder reporting
· Draw on colleagues, partners and associates for specialist expertise where needed, while holding overall responsibility for programme design and coherence
· Translate insights and findings into clear, accessible outputs in collaboration with policy and communications colleagues to support influence and impact
· Develop and shape new funding opportunities and proposals to grow the organisation’s portfolio of externally funded work
Deliver coaching and engagement programmes
Manage the delivery of structured coaching and engagement programmes, including National Voices’ Voices for Improvement model, where included within funded projects:
- Oversee delivery of coaching and engagement activity including matching, coordination and participant support
- Ensure coaching relationships between people with lived experience and system leaders are well supported and of high quality
- Contribute to the design and facilitation of associated engagement or learning sessions where required
- Work with associates or external specialists to bring in coaching or quality improvement expertise where needed
- Capture learning, feedback and impact from coaching programmes and contribute to funder reporting, case studies and evaluation outputs
Contribute to wider participation programmes
Work collaboratively with another Participation Manager to support integration with National Voices’ wider participation infrastructure:
· Contribute where relevant to the Lived Experience Partner programme, membership scheme and partnership programme
· Support the involvement of lived experience partners, members and partners in funded projects and engagement activity
· Ensure alignment across programmes and share learning between project delivery and participation infrastructure
General
- Provide line management to one Project Officer within the team, if needed - quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
- Provide matrix management for other National Voices colleagues as and when required.
- Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
- Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
· Follow organisational processes to measure, monitor and communicate the impact of our work
· Support good project, financial and data management
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
· Strong commitment to equity, inclusion, and reducing health inequalities
· Proactive, flexible, and responsive, with a willingness to work in complexity
· Comfortable working both collaboratively and independently, taking ownership of delivery
· Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality
· Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate
· Entrepreneurial - able to spot opportunities for growth, collaboration, and impact
· Energised by variety, able to work across diverse themes while identifying connections and opportunities
Skills and abilities
· Strong programme and/or project management skills, with demonstrable experience of leading complex, multi-stakeholder funded programmes from design through to delivery and completion
· Ability to shape ideas into deliverable programmes, including contributing to funding bids, designing delivery approaches, and translating proposals into practical delivery plans
· Strong analytical and synthesis skills, with the ability to translate complex qualitative and quantitative insight into clear, structured outputs that inform decision making and drive action
· Excellent organisational skills, including planning, prioritisation, risk management and delivery of high-quality work to deadlines
· Confident stakeholder and relationship management skills, with experience working across partners, funders, subcontractors, commissioned work and multi-organisation collaborations
· Strong facilitation and engagement skills, including designing and delivering workshops, events and participatory sessions for diverse audiences
· Strong communication skills, including the ability to produce clear, accessible written outputs and presentations
· Strong interpersonal skills, with the ability to work collaboratively, support others in delivery, and contribute to shared outcomes
Experience, knowledge and understanding
· Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality
· Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement
· Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways
· Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy
· Experience of managing partnerships, funders, or commissioned work, including contributing to income generation
· Experience of facilitating workshops, events, or participatory sessions
· Understanding of the health and care landscape
· Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)
· Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)
· Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)
· Coaching and/or quality improvement qualifications (desirable)
· Lived experience of disability, caring responsibilities and/or inequality (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and cover letter to apply. We are also recruiting a permanent Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear in your cover letter.
You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is 5pm on Thursday 30th July.
The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Participation Manager
Job Description and Person Specification
Job title Participation Manager
Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.
Length of contract Permanent
Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision: People shaping their health and care.
Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.
We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.
At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:
· Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.
· Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.
· People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.
We are looking for a Participation Manager who can manage our lived experience programme, our membership scheme and our partnership scheme. This role will ensure that where there are opportunities for people and communities to shape health and care, National Voices has the right relationships, processes and support systems in place to connect decision makers with our Lived Experience Partners, members and people with lived experience.
The Participation Manager will:
· Lead National Voices’ Lived Experience Partner programme by strengthening engagement and participation, investing in members’ knowledge, skills and confidence, and ensuring lived experience insights shape our work.
· Lead National Voices’ membership scheme by driving engagement, retention and inclusion, strengthening member relationships, embedding member insights across the organisation, and overseeing satisfaction, records and knowledge management.
· Lead National Voices’ scheme by managing partner engagement, retention and recruitment, overseeing delivery of the partnership offer, and ensuring partners receive high-quality advice, insight, connections and access to relevant people and communities.
· Develop and deliver funded projects, supporting income generation and securing resources to advance National Voices’ strategic priorities.
The Participation Manager will work in collaboration with:
· Policy and communications colleagues who have worked hard to ensure when we capture insights from people and communities, we have established relationships and ways of communicating with key players in health and care so that insights collected lead to impact.
· Research and insight colleagues who have expertise around qualitative research methods and inclusive engagement, who regularly deliver high quality qualitative research on a range of topics and on a range of topics – often focussed on surfacing the experiences of those least well served by health and care services.
· Colleagues across the organisation who lead and contribute to member and partner benefits, including policy forums, networking opportunities, events and other engagement activities.
The Participation Manager will play a central role in ensuring National Voices’ lives its values around meaningful participation so that in both our internal and external work people and communities are engaged in a timely and inclusive way, using methods that ensure their input is heard and acted upon, and their knowledge, priorities, and contributions are recognised and fairly valued.
Responsibilities
Lead our Lived Experience Partner programme
National Voices’ Lived Experience Partners are a group of 15 people who have significant experience of navigating the health and care system, expertise in meaningful participation and who have received training and support to enable constructive and strategic input into improving health and care. The majority of Lived Experience Partners have also accessed learning around coaching and are regularly matched into coaching relationships with senior leaders in health and care. Your role will be to:
· Deliver meetings where our Lived Experience Partners have opportunities for peer learning and opportunities to influence live pieces of work.
· Gather insights from our Lived Experience Partners on how they are experiencing working with National Voices and how they want to grow.
· Ensure our Lived Experience Partners are supported to grow in their knowledge, skills and confidence to influence decision making – through 1:1 catch ups, training and more.
· Lead our work matching Lived Experience Partners in high quality coaching relationships with senior leaders in health and care, ensuring that coaching duos have the support they need to gain value from the relationship.
· Diversify and grow our network of Lived Experience Partners as needed.
Lead our membership programme
National Voices’ members are a group of over 200 not-for-profit organisations who serve a diverse range of communities, including: condition-specific charities - such as Diabetes UK, Allergy UK and Lupus UK; equality charities - such as the Caribbean and African Health Network, Groundswell and National Ugly Mugs; other health, care and community based organisations – such as Compassion in Dying, Pain UK and Patient Information Forum. Our members include some of the biggest and smallest charities in England. They connect us with the experience of millions of people. Your role will be to:
· Direct the activities of our membership working group, taking lead responsibility for member engagement, stewardship, renewals, support and retention.
· Deepen the relationship with our membership, ensuring that we have the structures in place to understand their ambitions, insights, practice and ideas.
· Collaborate with colleagues across the team to ensure our members’ insights become more central to everything that we do.
· Diversify and grow our membership.
· Oversee our annual survey on member satisfaction.
· Oversee improvements in records and knowledge management.
Lead our partnership programme
National Voices’ Partners are a small group of impactful organisations who want to join National Voices in achieving our mission of making what matters to people matter in health and care, including the Nuffield Trust, the Kings Fund, the Nursing and Midwifery Council and others. Your role will be to:
· Take lead responsibility for engagement, stewardship, renewals, support and retention of organisations in our partnership scheme.
· Oversee the delivery of the partnership offer – co-ordinating requests which come from partners and collaborating with colleagues, members and Lived Experience Partners to ensure partners receive high-quality advice, insight, connections and access to relevant people and communities.
Develop and deliver funded projects
· Identify opportunities for collaboration, partnership and income generation that support our strategic priorities – leading on selected funding bids and supporting others as required.
· Develop ideas into clear, fundable proposals and secured projects. This may include designing and delivering activity such as workshops, coordinating advisory or lived experience groups, undertaking qualitative research, facilitation and engagement work.
· Plan confidently and realistically across lived experience workstreams, taking accountability for delivery, spend, and completion of agreed outcomes.
· Manage projects, programmes and budgets in partnership with colleagues and stakeholders, putting in place effective systems to ensure timely, high-quality delivery and reporting.
General
- Provide line management one Project Officer within the team, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
- Provide matrix management for other National Voices colleagues as and when required.
- Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
- Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
· Follow organisational processes to measure, monitor and communicate the impact of our work
· Support good project, financial and data management
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
· Strong commitment to equity, inclusion, and reducing health inequalities
· Proactive, flexible, and responsive, with a willingness to work in complexity
· Comfortable working both collaboratively and independently, taking ownership of delivery
· Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality
· Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate
· Entrepreneurial - able to spot opportunities for growth, collaboration, and impact
· Energised by variety, able to work across diverse themes while identifying connections and opportunities
Skills and abilities
· Strong project and/or programme management skills, with demonstrable experience delivering complex, multi-stakeholder work
· Excellent organisational skills, including the ability to prioritise, plan, manage risk, and maintain high-quality delivery
· Strong communication skills, including the ability to translate complex insight and evidence into clear, accessible outputs
· Confident relationship and stakeholder management skills, including working with partners, subcontractors, and commissioned work
· Excellent facilitation and presentation skills, including delivering workshops and events to diverse audiences
Experience, knowledge and understanding
· Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality
· Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement
· Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways
· Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy
· Experience of managing partnerships, funders, or commissioned work, including contributing to income generation
· Experience of facilitating workshops, events, or participatory sessions
· Understanding of the health and care landscape
· Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)
· Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)
· Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)
· Coaching and/or quality improvement qualifications (desirable)
· Lived experience of disability, caring responsibilities and/or inequality (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and cover letter to apply. We are also recruiting a 12 month fixed term Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear when applying.
Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is 5pm on Thursday 30th July.
The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job title: Garden Manager
Location: Fullers Mill Garden, West Stow, Suffolk
Accountable to: Commercial Development Director
Staff reports: The Gardens team, Visitor Services team
Fullers Mill Garden is an enchanting and tranquil waterside and woodland garden, situated on the banks of the River Lark at West Stow in Suffolk. It combines a beautiful site of light dappled woodland with a fabulous collection of rare and unusual shrubs, perennials, lilies and marginal plants, collected over the course of 50 years by the creator of the garden, the late Bernard Tickner MBE.
This is an exciting opportunity to lead Fullers Mill Garden into its next chapter as a Perennial garden, maintaining and evolving a beautiful garden with a team of gardeners, volunteers and trainees – to give our garden loving visitors a magical experience on each visit. The garden is currently undergoing a process of proposed investment in its visitor infrastructure. The Garden Manager will be a key member of the project team.
Overall purpose
1. Through high standards of garden and landscape management and garden maintenance, ensure that the history, ecology, evolved design and artistic integrity of Fullers Mill and other grounds associated with the site are conserved and presented to an exemplary standard.
2. To recruit, train, manage and develop staff to achieve high standards of garden presentation and visitor satisfaction.
3. To build a culture that makes involvement in the garden a rewarding, rich and enjoyable experience for visitors, volunteers and staff.
4. To identify and develop opportunities for the promotion of the garden and the development of the visitor experience managing partnerships and relationships
Main responsibilities and duties
1. Management of gardens and landscape
a. To be responsible for the maintenance and management of the garden and its associated landscape within an approved budget.
b. To maintain high standards of garden and facilities presentation at all times.
c. Responsible for the day to day running of the garden and supervision of staff, volunteers and contractors to ensure that appropriate horticultural and service standards are maintained.
d. To oversee the management and delivery of educational, training and skills activities and events, utilising the facilities and buildings within the site.
e. To undertake the direct delivery of activities on selected topics relating to horticulture and the garden.
f. To contribute as a key member of the Perennial project team in the formulation and delivery of the plan for the long-term future of Fullers Mill garden and buildings.
g. To co-ordinate the Fullers Mill Garden Committee, establishing sound relationships with its members and utilising their knowledge and experience in maintaining and developing the garden.
2. Financial Management:
a. Work alongside the Commercial Development Director to manage allocated budgets, prepare and provide bids for capital expenditure and small projects associated with the site.
3. Staff management, training and development:
a. To be responsible for staff recruitment, training and development of competencies to deliver agreed maintenance and presentation standards and to be responsible for staff welfare, discipline and other employee issues in consultation with the organisations central support team.
4. Projects and coordination:
a. To participate in the project team overseeing the creation of new visitor facilities and infrastructure;
b. To manage and oversee work delivered by external contractors or agencies.
c. To ensure a coordinated approach for all site-based garden maintenance, development, visitor facilities and services and to effectively manage change as appropriate.
5. Business Development and Public Relations:
a. To work with the marketing team to explore and deliver initiatives both nationally and regionally to increase awareness of both the charity and its gardens.
b. Where appropriate explore and support local marketing opportunities to encourage greater access for visitors, to identify and engage in opportunities which promote the charity and the garden as a high quality visitor attraction.
c. To act as site representative, promoting the charity and the garden to ensure positive relationships.
6. Documentation:
a. To ensure that all site documentation is maintained and distributed where appropriate.
b. To create and maintain records relating to changes to the garden through maintenance, restoration and conservation.
c. Maintain appropriate records for the effective management of staff, equipment, machinery and health and safety on site.
7. Health and Safety:
a. To conduct, review and maintain all risk assessments across site
b. To ensure all staff and volunteers are trained and have a good understanding of health and safety requirements where applicable
c. To ensure correct PPE and COSHH records are reviewed and maintained
d. To ensure correct documentation and risk assessments are provided by external contractors
8. Other:
a. Any other duties as instructed by the line manager that may be required within the general purpose of the job.
PERSON SPECIFICATION (E = essential; D = desirable)
1. Experience and Qualifications
a. Managing a garden of quality to a high standard (E)
b. RHS level 3 or equivalent qualified by experience (D
c. Managing and controlling complex budgets to reduce costs and exceed income targets
d. Staff management within a horticultural, conservation or visitor attraction setting (E)
e. Experience of visitor attractions (E)
f. Representation and speaking in public (E)
g. Health and safety in a garden environment (E)
h. Working with and leading volunteers (E)
i. Willingness to develop professionally and to undertake training (E)
j. Holder of HSE recognised First Aid at Work certificate (D)
k. Level 2 Award for Personal Licence Holders (D)
l. IOSH trained (D)
2. Circumstances
a. Holder of a full UK driving licence (E)
b. Able to work flexibly, including weekend rotational working hours in season (E)
MAIN TERMS AND CONDITIONS
General: This is a full-time post working 5 days across 7.
Location: Fullers Mill Garden, West Stow, Suffolk
Salary: £42,000 + benefits
Hours: 37.5 hours per week
Pension: up to 7% employer’s contribution to matched employee contribution to the
charity’s stakeholder pension.
Holidays: 25 days per annum plus Bank holidays
General: Sick pay; death in service benefit (3 x salary); Perennial has a number of well-established flexible working policies including ‘buying’ extra (unpaid) leave, time off for dependents, variations to normal working hours, private health care on completion of probation
The outline of terms and conditions are provided for information only and do not represent a contract.
Closing date for applications is midnight on 2nd August 2026 Interview dates TBC
We reserve the right to close this advertisement early if we receive sufficient applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager?
About HOPE worldwide UK:
HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.
The Opportunity:
We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally.
You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth.
Key Details:
Location: UK (Flexible / Hybrid).There will be occasional in-person meetings/events in our London office or other specific venues, with flexibility to work where convenient (office or home) most of the time.
Hours: Part-time, 3 days per week (0.6 FTE), flexible / hybrid, with some with some flexibility over how hours are distributed across the week.
Salary: £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience
Start Date: September (negotiable)
Contract: Permanent
Benefits: 5% Employer Pension Contribution; 25 days annual leave plus bank holidays
What You will do:
- Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
- Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
- Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
- Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
- Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
- Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
- Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
- Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.
This job is for you if you:
- Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
- Combine strategic thinking with practical delivery.
- Are a confident, competent and values-led communicator.
Essential requirements:
-
Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK.
-
Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth.
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Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support.
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Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors).
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CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.
We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Desirable experience and skills:
- Experience in a faith-based, homelessness, poverty relief or international development charity.
- Knowledge of legacy fundraising, trust fundraising or major donor relationships.
- Experience of community, church or challenge event fundraising.
Why Join Us?
This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.
Equal Opportunities:
In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010.
Candidates will require Right to Work in the UK.
The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us.
How to apply:
Please submit a CV and cover letter outlining your motivation, skills and experience.
Shortlisted applicants will be invited to online interviews during August.
We look forward to hearing from you!
Our mission is to empower people to overcome poverty and homelessness through our compassionate service.

This is a Senior Operational Management role within Family Action.
The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.
Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.
The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.
The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Leicestershire LGBTQ+ Centre is looking for a Centre Manager to lead the day-to-day running of our organisation and ensure our services continue to provide vital support to LGBTQ+ communities across Leicester, Leicestershire and Rutland.
About Us
For nearly 50 years, Leicestershire LGBTQ+ Centre has been at the heart of the local LGBTQ+ community. From our beginnings as one of the UK’s first gay helplines, we have grown into a trusted, inclusive organisation delivering counselling, support services, outreach, and community programmes.
We are proud of our history - and excited about our future.
About the Role
As Centre Manager, you will play a key role in ensuring the smooth and effective running of the Centre. This is a hands-on leadership role focused on service delivery, team support, and operational management.
Working closely with the Board of Trustees, you will implement our strategic priorities while supporting a committed team to deliver high-quality, inclusive services.
You will:
- Lead and support a small senior team
- Oversee day-to-day operations and service delivery
- Ensure services meet the needs of our diverse communities
- Build strong local partnerships, key funders and community relationships
- Identify and secure funding from a range of different income streams
- Lead on the monitoring and evaluation of funding applications
- Ensure effective systems, compliance, and organisational processes
About You
We’re looking for someone who is:
- An experienced manager within the voluntary, community, public or private sector
- A confident and supportive leader who can motivate and develop others
- Organised and solutions-focused, with strong operational skills
- Experienced in delivering services and managing performance
- A strong communicator, able to build relationships with a range of stakeholders
- Committed to equality, diversity, and inclusion
Why Join Us?
- Be part of a long-standing, values-driven organisation
- Make a meaningful impact in LGBTQ+ communities
- Work with a passionate and supportive team
- We offer flexible working
- Opportunity to shape and improve services
How to Apply
To apply, please submit:
- A CV
- A supporting statement (no more than 2 pages) outlining how you meet the person specification
Closing date: 31 July 2026
First interview: w/c 17 August 2026 (online)
Second interview: 27 August 2026 (in person)
We actively welcome applications from LGBTQ+ people and others from underrepresented communities. We are committed to creating an inclusive workplace where everyone feels valued and supported.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years.
We are looking for a Fundraising Manager (Trusts and Foundations) to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.
You will be working with a diverse range of supporters - from family trusts through to major grant-giving foundations. You will have the opportunity to play a key role in managing and stewarding our current partnerships, and securing new supporters in order to meet and exceed our ambitious fundraising targets.
This is a varied and exciting role, ranging from rolling your sleeves up to meet a tight deadline, completing a bid for a major new funding opportunity, through to leading and inspiring team members to meet our strategic goals.
The role at a glance
Contract:
Full-time, permanent
Start date:
September 2026 (or as otherwise agreed)
Working hours:
09:00-17:30, Monday to Friday.
Our Head Office team typically works in-person 4 days per week with 1 day from home. The in-person time will mainly be in the office with other members of the team, but will also include regularly attending meetings and events at corporate partners and hosting them on visits to IntoUniversity centres.
Salary:
£43,000 - £48,000 (including £2,800 London contribution) Depending on experience
Location:
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual Leave:
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Salary: £65,000–£70,000 per annum (depending on experience)
Hours: Full-time (37.5 hours per week) or Part-time (30 hours per week considered, salary pro rata)
Location: Hybrid working between home and our offices at Great Portland Street and Kennington Lane, London
Reports to: Chief Executive Officer
Direct Report: Fundraising Assistant
About International Students House (ISH)
International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange.
For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact.
We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function.
The Opportunity
This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH.
Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams.
You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement.
If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you.
Key Responsibilities
As Fundraising Manager, you will:
-
Develop and implement a 3–5 year fundraising strategy aligned with ISH's strategic objectives.
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Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy.
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Identify, cultivate and steward major donors and strategic partners.
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Lead the development of compelling funding applications and grant proposals.
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Secure significant income from trusts, foundations, government bodies and corporate sponsors.
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Develop donor stewardship and recognition programmes that encourage long-term support.
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Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns.
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Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees.
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Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation.
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Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation.
About You
You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies.
You'll bring:
Essential
-
Significant experience in fundraising, philanthropy or income generation.
-
Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners.
-
Experience developing and delivering fundraising strategies.
-
Outstanding relationship management and networking skills.
-
Excellent proposal and bid-writing abilities.
-
Strong financial awareness and project management skills.
-
Experience using CRM systems and analysing fundraising performance.
-
Excellent communication and stakeholder engagement skills.
-
A collaborative, proactive and results-driven approach.
Desirable
-
Experience within the charity, higher education or international education sectors.
-
Alumni fundraising experience.
-
Knowledge of UK trust and foundation fundraising.
-
Experience securing international philanthropic funding, particularly in North America.
-
Membership of the Chartered Institute of Fundraising or equivalent.
-
Fundraising qualification or professional accreditation.
Why Join ISH?
This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world.
In return we offer:
-
Salary of £65,000–£70,000 (depending on experience)
-
Full-time or part-time working options
-
Hybrid working
-
25 days annual leave, increasing to 30 days with service
-
Defined benefit contributory pension scheme
-
Vitality private health insurance (Senior Management Team)
-
Healthcare cash plan
-
£3 daily meal allowance for use in our catering facilities
-
Sage employee benefits platform
-
Interest-free annual travel loan (after probation)
Eligibility
Applicants must have the legal right to work in the UK.
Join Us
If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you.
Apply now and help shape the next chapter of International Students House.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
We are seeking an experienced Bid Writer to join our established funding team. The successful candidate will develop persuasive, compelling and compliant tender responses to support income generation for our charity. The role requires excellent writing skills, creativity, attention to detail, and the ability to collaborate with colleagues across various departments.
We are looking for someone who:
- Has excellent communication skills
- Can manage own time effectively with a keen eye for detail
- 2-4 years of bid writing experience
- Experience of contributing to or supporting high-quality written submissions (e.g. bids, tenders, funding applications)
- Ability to understand complex information and present it clearly and concisely
Responsibilities / Key Tasks:
- Write, edit and improve tender responses and supporting documents
- Develop clear, concise, and persuasive content demonstrating impact and outcomes
- Create supporting materials such as case studies and summaries
- Work with colleagues across funding, operations, finance and partnerships to gather information
- Translate service delivery information into clear, structured written responses
- Support the coordination of tenders, timelines and requirements
What we offer in return:
- 28 days entitlement plus bank holidays pro-rata
- Opportunities for further training and continuous professional development
- Internal progression opportunities
- Supportive environment
- Remote/flexible working opportunities, subject to management approval
- Paid DBS application, where applicable
- 5% pension contributions
- 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
The essentials
- Salary: £35,000 – 40,000 per annum
- Hours: 37.5 hours per week
- Location: Hybrid Working – mainly from home with occasional travel to one of our offices
- Contract: permanent
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process
To apply: send your CV and cover letter, explaining why you would be suitable for this role
Closing Date: 11 August 2026
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to withdraw or close this vacancy at any time, without prior notice, before the advertised closing date. Please apply as soon as possible to avoid disappointment.
If you do not hear back from us within 10 working days after the closing date, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
to provide free, independent, confidential, impartial advice to everyone, and to improve the policies and practices that affects lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years.
We are looking for a Corporate Partnerships Manager to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.
Working with our Assistant Director of Development, this is an opportunity to play a key role in developing and maintaining the charity’s key relationships with businesses that are local, national and international in stature.
The role will include stewardship of your own portfolio of the charity’s most critical corporate supporters and oversight of our corporate staff engagement programme. This is a dynamic and varied role - ranging from taking senior representatives from a corporate supporter to watch our programme in action, bidding for a major new partnership, rolling your sleeves up to meet a tight deadline, to managing and developing your team members.
The role at a glance
Contract:
Full-time, permanent
Start date:
September 2026 (or as otherwise agreed)
Working hours:
09:00-17:30, Monday to Friday.
Our Head Office team typically works in-person 4 days per week with 1 day from home. The in-person time will mainly be in the office with other members of the team, but will also include regularly attending meetings and events at corporate partners and hosting them on visits to IntoUniversity centres.
Salary:
£40,000 - £46,000 (including £2,800 London contribution) Depending on experience
Location:
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual Leave:
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life.
Please see the 'Work with us’ pack for more information.
About the role
We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.
This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.
Key Information
- Salary: from £43,000 depending on experience
- Full-Time, One Year Fixed Term Contract
- Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
- Closing Date: Friday 24th July (We interview on a rolling basis and will close the role early if we find the right candidate)
For more information please read through our Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
- Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
- Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
- An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
- Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
- Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
- Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
- Line Management experience desirable but not essential.
Faith Expressions
Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.
Key Responsibilities
Leadership & Income Delivery
- Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
- Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
- Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
- Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.
Funding Applications & Grant Management
- Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
- Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
- Taking direct responsibility for bid and tender preparation and submission.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.
Communications, Marketing & Engagement
- Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
- Ensure all external messaging demonstrates impact, value for money and strategic coherence.
- Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
- Oversee brand consistency and visibility across digital and offline channels.
Internal Collaboration & Income Culture
- Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
- Build organisational understanding that income generation is a shared responsibility.
- Working with services and enabling teams to develop compelling cases for support.
- Equip teams with clarity on how funding, impact and delivery are connected.
Performance, Impact & Governance
- Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
- Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
- Support Board assurance through disciplined performance monitoring and review points.
Team Leadership
- Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
- Recruit, develop and retain high-quality team capability aligned to organisational needs.
Leadership Contribution
- Contribute as a senior operational leader to organisational planning, change and continuous improvement.
- Work closely with the Director of Services on future service design, positioning and sustainability.
- Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
- Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.
Person Specification
Essential Experience
- Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
- Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
- Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
- Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
- Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.
Desirable Experience
- Experience in mental health, wellbeing or community services.
- Experience overseeing communications and marketing functions.
- Experience operating within multi-stream or system-based service environments.
Skills & Competencies
- Commercially and financially astute.
- Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
- Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
- Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.
Values & Behaviours
- Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
- Collaborative, inclusive and trauma-informed approach.
- Commitment to equality, diversity and lived-experience leadership
Equal Opportunities Statement
We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.
First Give
First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.
Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.
Trusts and Foundations Manager
We are seeking a dynamic, strategic and relationship-driven Trusts and Foundations Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on securing income from Trusts and Foundations from first engagement to account management, delivery and reporting.
First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, willing to try new things. We are looking for an exceptional writer, someone who can translate the impact of our work into proposals that inspire and motivate the reader to give.
You will play a pivotal role in shaping First Give’s income growth, working closely with our Head of Philanthropy and Partnerships and the Director to manage relationships with existing donors, and leading on the development of high value bids to expand our work. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.
This is an exciting opportunity for a confident communicator and grant fundraiser with experience managing and deepening relationships with high value trusts and foundations gifts – someone who thrives on storytelling and social impact. We currently have a strong pipeline of trusts and foundations and are looking for someone eager to write applications and secure funding.
Contract: Full-time, 35 hours per week; core hours - 10am till 4pm
Location: We have office space at the Pears Hub in West Hampstead, where some people come in one or two times a week, we're very flexible.
Application process:
- Application form
- Task and interview (interviews will be conducted on MS Teams)
Please also fill out this equality & diversity monitoring form (this will not be linked to your application).
1. Application closes: 20th July 9am
2. Interviews: 23rd and 24th July
3. Start date: 1st September
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Please get in touch with Carmen O’Loughlin if you would like to request reasonable adjustments to the recruitment process or have any queries about the role.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about


The client requests no contact from agencies or media sales.
In this role, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance, reporting systems and cross organisational project work.
The role is a key part of the wider Core Team.
The role is ideally suited to individuals with an interest in the core running of a charitable organisation.
Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector.
The role focuses on:
- Communications
- Data Management and Reporting
- Programme Administration
Communications
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Prepare and maintain an annual comms timeline – including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year;
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Maintain the annual events calendar – work with programme leads to ensure events are being covered by comms;
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Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter – distribute via Mailchimp and oversee staff hard copy delivery;
-
Day to day social media, liaising with Programme leads for engaging content;
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Monitor and ensure the website content is updated as needed;
-
Prepare Board report on Comms;
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Be main contact for and oversee workstream with our Graphic Designer;
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Write PR materials as needed;
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Organise and oversee a regular Comms meeting with SLT – to include a focus on external and internal comms, the comms timeline and organisational events calendar
Data Management and Reporting
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Coordinating reporting deadlines and ensuring they are met by staff;
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All reports to be saved into report folder and SLT notified to sign off;
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Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support;
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Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports;
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Attend quarterly Commissioner Meetings with colleagues.
Programme Administration
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Maintain and update contracts and grants master spreadsheet;
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Preparing paperwork for new contracts and grants agreements;
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Prepare and issue contract invoices using Xero accounting system;
-
Monitor payment schedule using Xero and update SLT;
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Coordinate with accountants when contract invoicing is linked to monthly payroll;
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Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding;
-
Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc;
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Supporting SLT with preparation and submission of bid applications
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Supporting the Core Team with planning and delivering ad hoc organisational projects in line with Organisational Annual Strategy.
Job Requirements
Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts. You will need to be flexible, working some evenings and weekends. Hours will be agreed on a mutually beneficial basis in line with planned activities. You will be expected to attend organisational meetings, events and clinical supervision.
Person Specification
Educational achievements, Qualifications, Training and Knowledge:
Essential
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Degree or equivalent qualification
Experience:
Essential
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Work experience as an Administrative Officer, Administrator, or similar role
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Familiarity with data management procedures and principles
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Experience using social media platforms and website CMS
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Experience of using Microsoft products including Word, Excel, and Outlook
Desirable
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Experience using e-marketing software e.g., Mailchimp
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Experience using data management and evaluation software
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Experience of processing financial claims/transactions
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Supporting managers to meet deadlines
Job related aptitude and skills:
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Ability to communicate effectively by telephone, in writing, by e-mail and in person
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Strong organisational and communications skills
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Methodical and organised approach to tasks, with an eye for detail
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Ability to work calmly under pressure prioritising competing demands effectively
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Initiative, flexibility, and ability to handle change
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Ability to produce accurate summaries of meetings, events, and conversations
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Ability to attend work regularly and on time
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Good problem-solving skills
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Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time
Personal qualities:
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A problem solver who enjoys translating complex information into practical applications
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Commitment to continuous personal development
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Ability to work alone, as well as working co-operatively as a team member
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Willingness to learn about new initiatives
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Specialist knowledge related to the area of appointment
The client requests no contact from agencies or media sales.
FUNDRAISING DEVELOPMENT MANAGER
Looking for a fundraising role where your work genuinely changes lives?
Our client is a Christian charity supporting families and individuals through programmes focused on poverty relief, emotional wellbeing, education, community support and long-term life transformation. They are looking for a proactive, relationship-focused Development Manager to help grow and strengthen their fundraising across trusts, donors, events and community fundraising.
This is an exciting opportunity to join a growing charity making a real difference to families and local communities. Working closely with their Fundraising Director, you’ll play a key role in building meaningful supporter relationships, delivering engaging fundraising activity and helping develop sustainable income streams that allow the charity’s work to flourish.
This is far more than a desk-based fundraising role. They require someone who enjoys building connections, spotting opportunities, bringing ideas to life and getting involved in the practical delivery of fundraising activity.
Your work will include:
- Building and nurturing strong donor and supporter relationships
- Supporting trust and foundation applications and reporting
- Helping plan and deliver fundraising events and community initiatives
- Managing and maintaining fundraising data through Salesforce CRM
- Supporting the delivery of fundraising strategy across multiple income streams
We’re looking for someone who:
- Has experience in fundraising, donor engagement or community fundraising
- Is comfortable working independently and as part of a team
- Has experience using CRM systems (Salesforce desirable)
- Enjoys both strategic thinking and hands-on delivery
- Is a confident communicator and relationship builder
- Will respect the charity’s strong Christian ethos.
In return, you’ll join a supportive and collaborative team within a charity that is growing, ambitious and deeply rooted in community impact. You’ll have the opportunity to develop across different areas of fundraising and charity life while seeing the direct impact of your work on families and individuals who need support.
If you’re passionate about people, purpose and building relationships that make a difference — we’d love to hear from you.
We bring hope to families in the local area, through various groups, courses and events to grow stronger families