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Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to Disabled people?
About the role
RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.
As well as our advice work we administer a number of grants on behalf of local grant giving charities and the local authority and you will play a key role in helping us to process grants in a timely and efficient way as well as supporting with advice enquiries.
Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; processing grants and gathering client evidence, taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.
You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database
You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.
You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.
You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.
About you
To be successful in this role you will have solid administration and organisational skills, a high degree of accuracy and attention to detail, and a level of emotional resilience that enables you to support people in challenging circumstances, while protecting your own wellbeing. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting Disabled people.
An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.
You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.
The ideal candidate will be passionate about social justice and the empowerment of Disabled people and excited to learn valuable skills on the job.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition that you would like considering when you apply.
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description. Please apply via the Charities Job website.
We will not consider applicants that do include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.
Our guests arrive having been told, in a hundred different ways, that they are a problem to be managed. Our radical welcome is the opposite of that — and we are looking for someone to help us sustain it.
Kairos Housing grew out of a shared vision between local churches in Blackburn with Darwen. Our mission is to show the love of Jesus as we provide sanctuary, build community and seek justice.
The people we house have often been sleeping on park benches, sofa-surfing, or staying somewhere unsafe. Some have had an asylum claim refused and cannot work, rent or claim benefits. Others have just been granted refugee status and days to leave Home Office accommodation. We offer a home, and walk with them until they can stand on their own.
Our welcome means saying welcome home and meaning it — a safe place, a bed, community, support and belonging. Not hostility, and not even tolerance. We publicly challenge the hostility our guests face and speak up for a fairer system as part of our mission.Everything in this job about compliance, rent collection and record-keeping exists as so we can provide that radical welcome.
The role
We need someone to take on the day-to-day running of Kairos Housing.
What you'll be working on
- You'll oversee our properties — maintenance, repairs, standards and compliance — as we grow from five homes to seven.
- You'll manage rental income and housing benefit applications from start to finish.
- You'll line manage two part-time colleagues and our volunteers, and coordinate the support our guests receive.
- You'll hold hard conversations with our guests around: arrears, house rules, and occasionally asking someone to leave.
- You'll build partnerships with councils, contractors and other charities, and work with our CEO and trustees on the charity's growth.
- You'll hold our Christian ethos — leading staff prayer and devotionals, building partnerships with local churches, and being available for prayer when asked.
This job is for you if…
- you have a heart for social justice and for people rebuilding their lives
- you are well organised and can hold a lot at once without dropping things
- you build good working relationships easily, inside and outside your own team
- you are calm in difficult situations and can say hard things with kindness
- you are confident with records, figures and computer systems, or ready to learn
- you can travel between our properties across Blackburn and Darwen
You do not need a housing background. If you arrive with relevant operations or housing experience, we would expect to appoint at or near the top of the range. If you have the values and transferable skills but not the technical knowledge, we will train you — including a fully funded housing qualification with paid study leave.
Key details
Office based at Church House, Blackburn Cathedral grounds, with the option to work from home occasionally, and regular travel to our properties. 37.5 hours per week, Monday to Friday (This is not an on-call role). Responsible to the Board of Trustees.
Benefits: 25 days holiday plus statutory holidays; 3% employer pension; full mileage; funded qualification and paid study leave; reflective supervision and peer support.
It is an occupational requirement of this post that the postholder is a practising Christian, in accordance with Schedule 9 of the Equality Act 2010. Our guests come from many faiths and from none, and are never expected to share ours.
A driving licence valid in the UK and access to a vehicle are essential, and an Enhanced DBS check is required. We cannot sponsor visa applications.
We shortlist blind, and guarantee an interview to anyone meeting the essential criteria who identifies as disabled or has first-hand lived experience of the UK asylum or immigration system.
How to apply
Download the recruitment pack and application forms from our website and return them to our recruitment inbox. We would be glad to have a chat or show you round first — please get in touch.
Closing date: 11.59pm on Sunday 27 September 2026. Interviews will be held in October.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Partnerships and Impact Specialist
Advocacy & Influence | Remote (UK-based)
Salary: £42,000 per annum
Hours: Full time (35 hours per week to be worked over 5 days)
Location: Home-based in the UK with occasional paid travel to our London office and for meetings – nationally and internationally
Contract: Fixed Term Contract until June 2029
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for a strategic and collaborative Partnership and Impact Specialist to build trusted relationships with civil society and grassroots partners, amplify their leadership, and help translate Population Matters’ evidence, advocacy insights and learning into meaningful influence and impact.
About the Role
This role sits within our Advocacy and Influence Team and will play a central part in delivering our Empower to Plan programme and wider organisational strategy. You will identify, develop and sustain strategic partnerships with civil society organisations, particularly grassroots organisations in the Global South and Global North, co-creating approaches that strengthen partner objectives and Population Matters’ evidence-based advocacy.
You will also lead our organisational Monitoring, Evaluation, Accountability and Learning (MEAL) work, ensuring insights are captured, shared and embedded across our goals to strengthen impact. While managing the Partnerships and Impact Officer, and working collaboratively across research, advocacy, communications and fundraising, you will turn partner intelligence and learning into compelling case studies, briefings, proposals and influencing opportunities, supporting grassroots partners to strengthen their influence in local, national, regional and global decision-making forums.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Monday 21 September at 09:00am (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Interview dates
First round: Week commencing 28 September, online
Final round: Week commencing 5 October (in-person) at our office: Population Matters, The Chandlery, 50 Westminster Bridge Road, London SE1 7QY, UK
Thank you for your interest in Population Matters.
Please note that we do not accept unsolicited contact from recruitment agencies regarding this vacancy.
#partnerships #partnerships and impact #partnerships and impact specialist #monitoring evaluation accountability learning #impact #partnerships and impact specialist #partnerships #strategic partnerships #monitoring and evaluation #advocacy #grassroots partnerships
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a senior fundraising professional who combines strategic thinking with excellent relationship-building skills and a passion for making a tangible difference.
The Fundraising Manager will lead on the development and growth of several key income streams, including:
- Major Donors
- Corporate Partnerships and Giving
- Regular Giving
- Gifts in Wills (Legacies)
Working in close partnership with SUDEP Action's other Fundraising Manager (who oversees Community fundraising, Trusts and Grants and other aspects of our in-memory giving), the postholder will also share responsibility for the development, delivery and performance of wider fundraising activity across the charity.
A significant aspect of this role will involve re-engaging existing high-value supporters while identifying and cultivating new prospects. The ideal candidate will be confident networking, opening doors, building meaningful relationships and inspiring people to support a cause that may be unfamiliar to them.
The postholder will work collaboratively with colleagues across the organisation, including fundraising colleagues, the CEO, and wider management team, drawing upon their expertise to develop effective fundraising plans, test assumptions and ensure the charity is represented professionally, authentically and consistently.
Given the nature of SUDEP Action's work, the role also requires sensitivity, empathy and the ability to engage thoughtfully with people affected by epilepsy and bereavement.
Full details of the role and experience required can be found in the Job Pack attachment.
Interested? Please send us a CV and cover letter showing us why:
• you want to work at SUDEP Action,
• you think you are a great candidate for this role,
• why your skills and experiences make you a good fit.
It doesn’t have to be long, 1-2 pages at most, but should give specific examples to demonstrate your suitability to the role and the impact you have had in similar roles. Applications not including a cover letter including the above will not be shortlisted.
SUDEP Action is an equal opportunities employer, and we’re committed to treating applications fairly. Initial shortlisting for interview is done blind.
First Interviews: Thursday 15th October 2026. Second Interviews: Monday 18th October 2026.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Lord’s Taverners
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
We are now seeking an organised and proactive Visually Impaired Cricket Development Officer to join our People & Programmes directorate. You will deliver and coordinate Super 1s VI community hubs in targeted areas, ensuring sessions are inclusive and accessible for young people aged 8–25 with a visual impairment, and support the delivery of a year-round programme that promotes positive social outcomes, helping young people build confidence, skills and connections through cricket.
The Role
The Visually Impaired Cricket Development Officer will give more young people with a visual impairment the chance to play cricket regularly by growing and delivering the Super 1s programme in targeted areas, attracting new participants, and supporting coaches to build their skills and confidence.
About You
You will be an organised, proactive and people-focused individual with a passion for disability sport. You’ll bring strong communication skills, confidence, and a positive, can-do approach to working as part of a busy team.
You will bring:
- Effective communication skills, with reliable teamwork and interpersonal skills
- The ability to collaborate and build partnerships
- Strong organisational and planning skills
- The ability to work independently and use initiative
- Willingness and ability to travel as required.
- A proactive, positive approach.
At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people.
Safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions.
As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates.
Benefits:
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year – Dates vary annually
- Pension contribution of 6%
- Group Income protection (long-term incapacity pay)
- Critical illness Cover
- Group Life assurance (death in service)
- Health Cash Plan
- Enhanced maternity and paternity leave pay
- Employee Assistance Programme
- Two volunteering days
- Birthday day off
- Season ticket loan
- Flexible Working
- Wellbeing plan
Application Instructions
As part of your application, please submit:
- Your CV, and
- A written response (maximum 500 words) to the following question:
“Please describe a time when you have developed sporting provision for young people. Briefly outline the challenge, action you took and the impact your work had on outcomes. Please focus on your individual contribution rather than a team activity and use an example from working with disabled or disadvantaged young people where appropriate.”
The written response needs to be uploaded where it asks for a covernote to be uploaded.
We will not accept applications that do not complete this task, or applications that upload a cover note in place of the required written response.
Key Dates
- Applications open: Tuesday 11 August
- Application deadline: 23:59 on Sunday 30 August
Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.
- First-stage interviews (online): Monday 7 September 2026
- Second-stage interviews (in person): Tuesday 15 September 2026
Interview Process
First Stage (Online)
The first stage will take place online and will last 45 minutes in total. The session will include:
- A 30-minute task/activity
- A 15-minute debrief with the hiring managers
Second Stage (In Person)
Shortlisted candidates who progress to the second stage will be invited to an in-person interview, comprising:
- 45 minutes of competency-based questions
- 15 minutes for further conversation about the role
Interview questions will be shared with shortlisted candidates in advance to support preparation.
Accessibility
We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.
The written response must be uploaded in the section of the application form where it asks for a cover note.
Please note that we will not accept applications that do not complete this task, or applications that upload a cover letter/cover note in place of the required written response.
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a Disabled person with strong HR and service management experience to support our high quality Information and Advice and Speaking Up (casework) Services rooted in the Social Model of Disability, Disability Justice, Equity and Human Rights. This role sits within our Senior Leadership Team and is central to the smooth running and growth of our organisation.
- Role: Service Manager
- Reporting To: CEO
- Direct Reports: 3-4 members of our Information and Advice and Speaking Up Teams (including 2 Supervisors)
- Hours: 21 hours per week (flexibility around working pattern but must be available to work on a Monday)
- Salary: £38,934 - £51,912
- Location: Hybrid
- Start Date: 28 October 2026 or as soon as possible thereafter
- Contract Type: Fixed term until 30 September 2028, with potential of extension dependent upon funding
- This post is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check.
We are looking for an individual with a deep commitment to Disabled people’s rights and passion for leading change. The successful candidate will lead, motivate and support a diverse team of passionate caseworkers, manage impactful services, lead on HR, deputise around safeguarding and develop and maintain key relationships with partners and funders, and more.
What do we mean when we say ‘Disabled’? - We use the term ‘Disabled people’ to mean all people living with an impairment or health condition. This includes:
- People with physical impairments
- People who experience mental distress/mental health issues
- Deaf People
- Hearing Impaired People
- Blind, partially sighted or Vision Impaired People
- People with learning disabilities
- People with long-term health conditions
- Neurodivergent People
- People with invisible impairments
We recognise and respect that some of the people mentioned above do not think of themselves as Disabled but we believe the groups above can face disabling barriers in society.
Please provide your CV and a document (written or visual), voice note, video, BSL video or piece of art, telling us:
1. Why you want the Service Manager role.
2. What skills, knowledge and experience you have that makes you a good fit for the Service Manager role.
Please get in touch if you have any questions or would like an informal discussion about the role.
Please also get in touch if you need support to apply, adjustments, or any of the materials in a different format.
Disabled people in Merton face marginalisation and disadvantage. We navigate barriers and work to create a borough that is truly inclusive.
The client requests no contact from agencies or media sales.
KEY INFORMATION
Location: Bristol, Newcastle, Nottingham, Manchester or London
Hours: 37.5 hours
Start date: We will work with notice periods
Duration: Permanent
Salary: £35,175 - £40,675 per annum if based in Bristol, Newcastle, Nottingham or Manchester. £37,905 - £43,405 per annum if based in London
Application deadline:Thursday 10th September, 11:55pm
Application Process: written applications > assessment centre (interview & written task)
ROLE SUMMARY
upReach is seeking to hire an Organisational Initiatives and Governance Manager. This is an exciting opportunity to work directly with upReach’s Senior Leadership Team (SLT) on strategic projects, internal communication, governance, and other internal and external initiatives.
The role will provide direct support to the SLT, building their capacity and enabling the charity to continue to grow and increase its impact. They will support the collection of key data for strategic decision making and take responsibility for regular and accurate reporting to our Boards, whilst also leading on the planning and delivery of several key projects. Projects they work on will include exploring how to best to deliver on upReach’s national development, and coordinating the cohesive delivery of work that falls under the umbrella of our ‘Double Benefit’ approach.
Whilst Governance and the support provided to the SLT will remain consistent in this role, organisational initiatives will change over time, depending on where it is agreed with the SLT that the ROI is greatest and can best achieve upReach’s overarching mission.
CORE RESPONSIBILITIES
The Organisational Initiatives and Governance Manager will report to the Director of People and Strategy and work on initiatives and projects that the SLT believe will help us to best achieve our mission. In addition to this, the Organisational Initiatives and Governance Manager will also work closely with the SLT to provide governance and operational support. This will include coordinating with Trustees to organise the yearly calendar of governance events and preparing papers for Trustees, Advisory Board and Services meetings, including the Annual Report.
This role will require influencing and collaboration in order to deliver upReach’s mission through a range of stakeholders across the team.
Core responsibilities will include:
1) Strategic Projects & Organisational Initiatives
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Be the operational driver of organisational initiatives, as agreed on by SLT, that have an impact on the success of upReach’s mission and our impact on Associates across the country.
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Projects may be outward facing or operational in scope, depending on what is deemed to be of most importance at the time. They may also be at different stages in their life cycle, and as such, the role may require initial exploration phases, creation of implementation plans and the coordination of different teams to complete and assess success, as required by the specific initiative.
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Attending meetings and following up with key stakeholders to ensure the completion of relevant projects to a high standard.
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Collaborating with a variety of stakeholders to gather and report key information, along with recommendations, to the SLT or other senior managers.
2) Governance & Leadership Support
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Preparing papers and required documents for Trustees, Advisory Board and Services meetings, including the yearly Annual Report.
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This may also include supporting internal communications and calendar management for the SLT (for example, organising the yearly governance calendar).
3) National Development & Expansion
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Be the champion for upReach’s national development strategy, ensuring there is understanding and buy-in across the team regarding the importance of upReach’s growth outside of London with respect to social mobility coldspots and existing regional presence and tracking OKRs related to this.
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Drive plans regarding how best upReach can expand its work in Scotland. Having recently successfully registered as a Scottish charity we are exploring what expansion could and should look like, and this role will work on the practicalities regarding how upReach can sustainably support more students in Scotland. Pending approval of plans from the SLT and Board, the role would lead on enacting the agreed upon approach.
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Liaison with relevant departments to collaborate on prospect fundraising, university and employer partnerships, as well as student attraction and onboarding activities, will be required as part of this initiative.
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4) Double Benefit Approach
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Have oversight of a cohesive, deliberate programme of Double Benefit effective practice at upReach, working across teams to do so. This will include:
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Supporting the Events team in the creation of the agenda and delivery of the annual Championing Change event in collaboration with Bank of America, bringing together employers across industries to promote inclusion and social mobility.
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Support work on policy being led by the Marketing and Communications Team to ensure it is cohesive with our wider Double Benefit approach.
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Coordinating with the Partnerships team regarding use of our Employer Engagement Toolkit and any bespoke consultancy or training requested.
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This role will also provide line management for 1-2 members of our Future Charity Leaders Programme one day per week, as they work on a six month ‘rotation’ in the areas described above.
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role, especially given the nature of this role to work on a range of projects and initiatives. As such, the job description aims to provide an overview of your remit and core responsibilities.
EXPERIENCE
To be successful, it is anticipated that you would have experience:
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Working in a project management role, ideally within a charity
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Working with a variety of stakeholders and a demonstrated ability to influence and coordinate with different teams
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Researching and the ability to create a business case based on the research results
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Creating project plans and completing end to end project work
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Working in a fast-paced environment and working independently
Previous experience working in charity governance or supporting senior leaders would be desirable, but is not essential.
COMPETENCIES
upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation. We would expect this role to be demonstrating mainly level 3 competencies, with some level 4 competencies displayed.
Below you will find a detailed summary of the key attributes required:
Essential skills and competency level:
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Motivation – 3
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Leadership – 3
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Continuous improvement – 3
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Planning and organising – 4
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Problem solving and decision making – 3
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Innovative – 3
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Management – 3
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Commitment to social mobility – 4
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Communication – 3
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working
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Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.
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Birthday leave and volunteering leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increases to 5% after 5 years of working with us.
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Cycle-to-work and tech buying schemes.
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Monthly socials
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Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days
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Summer Hours (early Friday finishes from June to Aug)
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Personal Development Budget, activated after 6 months in the role
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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(Im)Migrants Network
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READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on: Thursday 10th September 2026, 11:55pm
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
We’re looking for an inspiring Head of Community Delivery to join our London-based team. This is a senior leadership role within our Delivery Team, where you’ll play a key part in shaping and delivering AllChild’s place-based programmes, ensuring they create meaningful and lasting impact across your region.
Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.
For further information, please view the Job Pack.
To apply, please visit our website via the Apply button.
Closing date: 25 September 2026.
We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.
Partnership Coordinator
Salary: £28,860 per annum (subject to an annual salary review)
Contract: Fixed-term for 12 months (possibility of a contract extension / change to a permanent contract in the future subject to funding and business need)
Start Date: As soon as possible (specific date to be agreed with consideration for your notice period)
Location: This is a blended-working role with two days per week at our office in Finsbury Park (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday.
About the Role
The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include managing local Hubs, delivering programme and network activities, supporting events and meetings, and participating in recruitment and retention activities.
Working closely with school and trust leaders and Hub Managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement. Strong evaluation and data management skills would also be an advantage.
This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators.
We are looking for a new colleague to focus on account managing some of our local Hubs, and supporting recruitment and retention of schools and trusts. This would account for about 60-80% of your time. The remaining time will be spent on delivering our programmes and networks, ensuring a great experience for our partner schools, supporting knowledge exchange, and handling general partner queries.
Key Responsibilities
Reporting to the Partnership Experience Manager, the Partnership Coordinator will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
1.Programme and Network Delivery
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Provide year-round support to local Hub Managers to ensure schools receive necessary support.
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Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.
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Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.
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Support the organisation and delivery of programme-specific and national events.
2.Partner Relationship Management
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Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.
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Support the induction and onboarding of new schools to their Hubs and the National Network of Excellence.
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Troubleshoot and respond to school or trust queries through internal customer care systems.
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Utilise and update our CRM system (Salesforce).
3.Data Management
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Monitor, consolidate and analyse programme, network and Hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities.
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Utilise our CRM system (Salesforce) to build reporting efficiencies.
4.Communications
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Respond to email and phone queries about Challenge Partners, programmes, networks, and Hubs professionally and promptly.
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Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and Hub updates.
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Play a leading role in the delivery of the half termly Partnership newsletter, using data to evaluate engagement and make further improvements.
5.Recruitment and Retention
-
Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.
-
Provide updates on schools in your Hub to inform retention campaigns.
-
Manage leads and connect new schools with local Hubs.
-
Support the tracking of sign-ups throughout the recruitment period, providing regular data updates to the wider team.
6.General Responsibilities
-
Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.
-
Take ownership of personal development and actively contribute to team learning.
-
Maintain high standards of health, safety, and welfare for yourself and others.
-
Attend events and external meetings, which may require travel and occasional overnight stays.
Person Specification
-
Excellent organisational skills, with the ability to manage your time effectively.
-
Ability to balance competing priorities whilst working across multiple areas of work.
-
Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
-
Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.
-
Strong data management skills and high computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system).
-
Confidence in using AI effectively would be an advantage.
-
Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
-
A willingness to learn and give and receive feedback.
-
A passion for education, and a desire to make a difference.
The client requests no contact from agencies or media sales.
KEY INFORMATION
Location: Bristol, Newcastle, Nottingham, Manchester or London
Hours: 37.5 hours
Start date: October 2026
Duration: 12 month fixed term maternity cover
Salary: £42,000 - £47,000, plus £2,730 London weighting if based in London
Application deadline:Monday 31st August 5pm. Applications will be marked on an ongoing basis with rolling interviews, so we reserve the right to close the role before this date if the right candidate is found.
ROLE SUMMARY
We’re looking for a Senior Programme Manager (12-month fixed term maternity cover) to lead our programmes of support for Associates pursuing careers in STEM, including Energy & Net Zero, Motorsports, Tech, and Engineering. This is an exciting opportunity to lead a multilayered team and work closely with strategically important employer partners and funders, ensuring that all engagement is delivered to a high standard.
CORE RESPONSIBILITIES
As STEM Senior Programme Manager, you will lead on upReach’s STEM programmes of support, managing significant partner relationships and supporting a team to effectively manage partner relationships, achieve programme OKRs, and complete their day-to-day tasks. You will also play a key role in the Programme Management group, leading on a cross-functional area of responsibility with a strategic impact across the entire Programmes team.
1) PROGRAMME DESIGN AND DELIVERY
-
Make strategic decisions concerning the design and delivery of STEM programmes, working closely with internal and external stakeholders to ensure quality and effectiveness.
-
Monitor and evaluate the impact of STEM programmes, with overarching responsibility for meeting internal engagement and application success OKRs, which you will utilise throughout the year to set priority areas for your team.
-
Contribute to weekly Programme Manager meetings, sharing your insight and experience to generate ideas and practical solutions that support the overall improvement of upReach’s programme design and delivery.
-
Lead on parts of the weekly Programmes Meeting with the wider Programmes team, to ensure weekly focus areas and key team messages are communicated clearly to all team members.
2) TEAM MANAGEMENT
-
Manage a team consisting of a Programme Manager and Programme Leaders in a variety of locations, both virtually and in person, providing ongoing personal and professional development support through weekly 1-to-1 calls or meetings, written feedback on documents, and day-to-day guidance via Slack.
-
Support your team to provide high quality personalised support to their Associates, using centralised Programmes guidance and helping them to document all interactions with Associates and application progress.
-
Use relevant impact dashboards and data to set priorities, support with managing competing workload demands and time management, to ensure that OKRs and stakeholder KPIs are achieved.
-
Manage performance and development, including setting SMART goals and using appropriate tools and resources to support success. Provide regular, constructive feedback through weekly 1:1s, mid-point check ins, and end-of-year appraisals.
3) PARTNERSHIPS & EVENTS
-
Maintain strong relationships with significant external partners, including managing the provision of appropriate volunteering opportunities and acting as a representative of upReach at external partner-led events.
-
Lead on external reporting to partners, including managing bespoke quarterly/annual data & reporting requirements on aims and objectives, and having oversight of accurate data and survey response collection. Quarterly reporting will include leading regular internal stakeholder meetings, and gathering input from teams across upReach.
-
Oversee budgets for major funder-led programmes, including managing events costs and ensuring forecasts are met.
-
Have oversight of all STEM partners, supporting your team to manage day-to-day partnership responsibilities and ensuring that relationships are managed effectively to achieve programme objectives.
-
Support with running events and application processes smoothly, both in your team and within the wider team where necessary.
-
Collaborate with the partnerships team to make strategic decisions regarding how to grow upReach's existing and new partnerships within STEM, including playing a key role in renewal conversations and helping to shape the strategy and direction of STEM partnerships.
4) ASSOCIATE SUPPORT AND ENGAGEMENT
-
Support a small group of your own Associates, engaging them with the upReach programme in line with OKRs.
-
Act as a role model for the broader Programmes team, ensuring Associate facing tasks are completed to a high quality.
-
Proactively use data dashboards to monitor Associate engagement across STEM programmes, identifying any areas of concern throughout the year and setting focus areas/action steps for your team to address these.
EXPERIENCE
To be successful, it is anticipated that you would have prior experience in the delivery of programmes and projects.
Essential experience:
-
Experience in programme delivery from end to end, from design to reporting and evaluation.
-
Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.
-
Line management or team leadership experience.
-
Strong data skills, including Google Sheets/Excel experience.
-
Experience working in a fast-paced environment and working independently to find solutions to problems.
-
Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.
-
Strong collaboration skills when working in both small and large teams of varied team members.
-
Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.
-
Excellent influencing, facilitation and communication skills (both oral and written) and comfortable preparing and presenting reports and proposals to senior management and external stakeholders.
-
University degree in any discipline, or equivalent experience.
Desirable experience:
-
Knowledge of the types of roles available in the STEM space.
-
Familiarity with G Suite and Zoom video conferencing software.
-
Project management or programme management qualification.
SKILLS/COMPETENCIES
-
Motivation
-
Leadership
-
Continuous improvement
-
Planning and organising
-
Problem solving and decision making
-
Innovative
-
Management
-
Commitment to social mobility
-
Communication
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
-
Flexible and hybrid working
-
Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.
-
Birthday leave and volunteering leave
-
Enhanced Parental Leave beyond statutory requirements for all team members.
-
3% Pension Contribution, which increases to 5% after 5 years of working with us.
-
Cycle-to-work and tech buying schemes.
-
Monthly socials
-
Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days
-
Summer Hours (early Friday finishes from June to Aug)
-
Personal Development Budget, activated after 6 months in the role
-
The opportunity to participate in our fantastic staff networks:
-
Disability and Inclusion Network
-
Diverse Roots Network
-
Green Network
-
LGBTQ+ Network
-
Mindfulness Network
-
Parents and Carers Network
-
Socio-economic Background Network
-
(Im)Migrants Network
-
READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on: 31st August 2026, 5pm
Applications will be marked on an ongoing basis with rolling interviews, so we reserve the right to close the role before this date if the right candidate is found. Early applications are therefore encouraged.
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for a highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will support our work across the South East and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign
Feed into the LWF strategy and objectives development
Living Wage Accreditation
-
Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation
-
Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers
-
With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries
-
Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability
-
Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy
Deliver personal work targets on time and to standard:
-
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters
-
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals
-
Maintain LWF data on systems, incl. Salesforce employer database
-
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans
-
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions
Learning &expertise
Keep abreast of new developments in the accreditation space
Apply new learning to work and respond effectively to feedback
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders
Develop and manage external relationships
Effectively develop and support a range of external relationships
Respond effectively to queries or requests from stakeholders
Engage with a diverse range of external stakeholders to support and develop projects as required
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know
Represent the LWF coherently in writing and verbally
Events and Communications
-
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
-
Represent and speak on behalf of the LWF at internal and external meetings and events
-
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources
Personal Specification
(D) Desirable, (E) Essential
Experience
-
Comprehensive experience in an administrative role (E)
-
Experience of building positive relationships (E)
-
Experience of learning, managing and updating Salesforce or similar databases (D)
Key skills and knowledge
-
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
-
Understanding of database and systems management (E)
-
Ability to take in and interpret information and present in a succinct manner(E)
-
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E)
-
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
-
Strong attention to detail (E)
-
Strong IT skills to include MS Office and database software (E)
-
Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
-
A strong commitment to social justice and alignment with the Living Wage Foundation’s mission and Citizens UK’s values (E).
-
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in the South of England region, week commencing 5th October – in person most likely at Head Office in Whitechapel.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note the desired qualifactions required for the role: Specialist Community Public Health Nurse (health visitor or Family Nurse) or Midwife,
Nurse or Paediatric Nurse with community experience.
1. Proactively engage and work in partnership with professionals and organisation working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.
2. Design and deliver training.
3. Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way.
4. Create and assist with development of information resources.
5. Manage and supervise the Support and Training Officer and Training Development Officer.
Proactively engage and work in partnership with professionals and organisations working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.
•To build relationships with health and childcare professionals working with families and babies vulnerable to sudden infant death in order to reach and engage those families with advice and support.
•To proactively build and maintain partnerships with relevant organisations particularly those who work with vulnerable families to co-produce and collaborate in developing resources and programmes to reduce infant mortality.
•To build relationships with local professionals in order to support local campaigns to reduce SIDS deaths, sleep related accidents and infections in babies.
•To ensure the Lullaby Trust’s work reflects the public health agenda across England, Wales and Northern Ireland.
•To work with the Policy and Research Manager reviewing external health and social documents/policy.
Design and deliver training
•To be lead the Training Team Working Group and chair meetings.
•To lead and work to deliver the training strategy by creating and promoting evidence-based online training packages aligned with public health priorities to a range of professionals working with families and babies vulnerable to sudden infant death which enables confidence to have meaningful conversations with families.
•Plan, develop and record online webinars and presentations for families and babies vulnerable to sudden infant death and on bereavement support in line with the Training Strategy
•Use national and local data to create and deliver training packages which is responsive to need, SUDI and safeguarding reports and investigations and CDOP themes.
•To meet and liaise with outside organisations to deliver showcase training packages.
•To ensure training is evaluated and adapted/developed
•To work with engagement team to ensure training is promoted.
Create and assist with development of online and printed information resources particularly aimed at those vulnerable to sudden infant death.
•Assist with checking accuracy of safer sleep info posts on social media and -participating in Q&As.
•Create resources specifically aimed at families and babies vulnerable to sudden infant death.
•Develop resources and tools for professionals working with families to have meaningful conversations and support safer sleep messaging.
•Develop resources for professionals that translate evidence and research into good standards of practice.
•Review and update website text and social media messages on safer sleep in conjunction with the engagement team.
Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way
•Manage the cover and answer information enquiries including helpline and online, on safer sleep responding within the set guidelines and KPIs for the department.
•Manage and facilitate the Young Parent Panel and New Families Panel in collaboration with other specialist organisations and charities; keeping in contact, recruiting new members, arranging meetings, focus groups and user testing and feedback on resources and activities.
•To be a representative for media work promoting safer sleep advice, including radio, tv, pre-recorded and live media.
•Work with other teams to reach more families including on projects focussing on high risk groups and under-represented families.
•Ensure any safeguarding concerns are actioned in accordance with the organisation’s Safeguarding Policy.
To manage and supervise the Support and Training Officer and the Training Development Officer
•To supervise and set priorities for the Support and Training Officer, following Lullaby Trust processes.
•To provide regular support and supervision to the Support and Training Officer.
•To attend regular meetings of the Lullaby Trust Management Team.
•Deputise for Support and Information Team when needed.
Any other work which relates to the Lullaby Trust’s strategic objectives
•To participate in training and events with colleagues on a regular basis.
•To work with the relevant departments in the organisation to deliver and implement the organisations strategy
•To keep abreast of external research on SIDS and related fields.
•Maintain knowledge of developments within health service provision and family social care to identify opportunities for improving support for families.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign
Feed into the LWF strategy and objectives development
Living Wage Accreditation
-
Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation
-
Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers
-
With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries
-
Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability
-
Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy
Deliver personal work targets on time and to standard:
-
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters
-
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals
-
Maintain LWF data on systems, incl. Salesforce employer database
-
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans
-
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions
Learning & expertise
Keep abreast of new developments in the accreditation space
Apply new learning to work and respond effectively to feedback
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders
Develop and manage external relationships
Effectively develop and support a range of external relationships
Respond effectively to queries or requests from stakeholders
Engage with a diverse range of external stakeholders to support and develop projects as required
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know
Represent the LWF coherently in writing and verbally
Events and Communications
-
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
-
Represent and speak on behalf of the LWF at internal and external meetings and events
-
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Subject of relevance to community work or community organising (D)
Experience
-
Comprehensive experience in an administrative role (E)
-
Experience of building positive relationships (E)
-
Experience of managing and updating Salesforce or similar databases (D)
-
Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
Key skills and knowledge
-
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
-
Understanding of database and systems management (E)
-
Ability to take in and interpret information and present in a succinct manner(E)
-
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E)
-
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
-
Strong attention to detail (E)
-
Strong IT skills to include MS Office and database software (E)
-
Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
-
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
-
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in the South West region, week commencing 28th September 2026.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.

