Job title: Digital Marketing Officer
Salary: up to £30,209.35 per annum plus homeworking allowance
Location: Chelwood Gate, Haywards Heath or homebased
Job type: Fixed term contract
Contract length: 12 months
Hours per week: 35
Closing date: 16 July 2020
Interview date: 24 July 2020

Please be aware this is a fixed term contract position for up to 12 months, working 35 hours per week (5 days). The role could be considered as a homebased position.

We are seeking an ambitious Digital Marketing Officer to join our passionate, award-winning team of fundraisers.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2019 we helped around 191,000 cats and kittens, an average of more than 520 per day.

The Direct and Digital Marketing team sits within the Fundraising Directorate of the charity – working collaboratively to create a fully integrated individual giving programme. With an ambitious annual income target of £20m the team of 20 work across multiple communication channels to promote our regular giving and cash offerings.
Cats Protection has seen a transformational growth in digital fundraising over the past couple of years and this is a very exciting time to join the team. You will play a key role in implementing the digital fundraising strategy, maximizing income through digital channels.

This role will work across multiple communication channels, focusing on Gaming for Good, social media advertising and Facebook donate and mobile. This role will also support growth in digital across all income streams, from events to regional fundraising to retail. You will be responsible for implemeting the digital marketing programme from conception to delivery and analyzing the effectiveness of new digital channels.

The ideal candidate will have digital fundraising experience and a proven track record of achieving income against agreed financial targets. You will be an assertive communicator, confident in managing external agencies and working with internal teams. A self-starter, you will be able to use your own initiative and will also hold an in depth knowledge of all the latest digital fundraising best practice, trends and compliance.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

Please note the recruitment process for this position will include a virtual interview including a presentation.

For further details please download the job description, available after you have clicked APPLY ONLINE:

• JD attached
• Candidate information sheet attached

We have an exciting opportunity for a Full time Branch Development Manager to join the team at RSPCA Cornwall. The RSPCA is dedicated to finding unwanted, mistreated and abused animals loving permanent homes. This is a newly created senior role, responsible for all staff and volunteers within the branch, our fostering and outreach programmes, plus retail and other income generation activities. We are looking for an outstanding leader with senior management experience, ideally gained in a variety of roles. You will share our passion to promote animal welfare, and drive changes to our operation that build financial sustainability whilst improving the services we provide to the community and to animals, and developing our people.

Main duties include:

• Working closely with the trustees to provide the strategic leadership and delivery necessary to ensure a sustainable future for the charity.
• Providing leadership to the staff and volunteer team to motivate, energise and enthuse, to seek continual improvement in service delivery and individual personal development.
• Overall responsibility for the Animal Centre, retail units, income generation, fostering and outreach.
• Ensuring compliance with RSPCA standards & policies, relevant legislation and best practice in the provision of branch animal welfare services
• Ensuring that appropriate policies and procedures are developed, implemented and adhered to in compliance with the relevant legislation seeking guidance from Society staff as required.
• Preparing in conjunction with the Trustees, the annual branch budget and report; monitoring progress against branch objectives, ensuring that expenditure is within agreed limits and that income generation targets are achieved.

You will be based at the RSPCA Cornwall Animal Centre, but with regular travel throughout the branch area.

We would like to hear from candidates who can offer the following skills and experience:

Experience:

Essential:

• At least 3 year’s experience working at a senior management level
• Experience of managing budgets
• Experience of fundraising
• Extensive experience of managing teams of people
• Experience of leading team meetings
• At least 2 year’s experience of conducting annual appraisals and performance reviews

Desirable:

• Management experience at a senior level
• Ability to interpret financial statements
• Awareness of fundraising techniques
• Experience of managing teams of people
• Experience of actively contributing to meetings

Education and Training

Essential

• Level 4 or equivalent qualification in Business or Management
• GCSEs in English and Maths

Desirable:

• Ability to demonstrate knowledge and skills appropriate to a Level 4 Business or Management qualification

Special Skills and Knowledge

Essential

• Excellent communication skills at all levels using a range of different communication media
• Proven ability to write reports suitable for the target audience
• Ability to analyse data and draw conclusions
• Excellent IT skills at user level

Desirable

• Ability to interpret data
• Knowledge and understanding of health and safety
• Experience of working in the Charity sector

Personal qualities

Essential

• Good business acumen
• Creative thinker
• Honest, trustworthy and reliable
• Able to work under pressure

Desirable

• Understanding of the aims of the RSPCA
• A passion for animal welfare
• Ability to network with others
• Keen to learn and further develop

Other

• Possession of a full UK driving licence

Salary £35,000

Please contact for an application form and job description.

Closing date: Friday 10th July 2020

A fantastic opportunity has arisen for a part-time Branch Co-ordinator on a 18 month fixed term contract to join the Kent Branch of SSAFA, the Armed Forces Charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform: any time they need us; in any way they need us; for as long as they need us. Every year SSAFA helps more than 80,000 people from the forces family to get back on their feet. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get the person’s life back to where they want it to be.

About the role

SSAFA Kent support serving and ex-serving personnel across the county. They despatch trained volunteers to visit clients in their own homes and carry out a full assessment of their needs and circumstances. Our volunteers then try to access appropriate help and support on their behalf. We are seeking a candidate to co-ordinate and develop all aspects of the Branch’s day to day running.

Requirements

To carry out this role you will have:

• Experience of building and maintaining relationships with internal and external stakeholders
• Demonstrable leadership skills
• Knowledge of, and the ability to keep up to date with the latest legislation and welfare trends
• Experience supporting and co-ordinating volunteers
• Be based in Kent with regular travel across the county required.

In addition, you will be expected with appropriate support and training to quickly develop a solid understanding of the Armed Forces benevolent sector.

You must be committed to the cause and ethos of the Charity.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

NO AGENCIES PLEASE

To apply, visit SSAFA’s website

Closing date: 12th July 2020

Interviews: TBC

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement on our website.

Cruse Bereavement Care is recruiting a regional Hub Manager for Wales- a new and exciting role created as part of our new strategy to develop Cruse.  

The Hub Manager is responsible for the delivery of high quality bereavement support across the Nation.  This includes strategic planning and budgetary control, staff and volunteer management, planning and monitoring service provision.

The roles will either be based in a local Cruse office or home based within the region.  The post holder will be able to travel easily within South Wales. 

Cruse Bereavement Care is the largest bereavement charity in the UK. Our mission is to offer support, advice and information to children, young people and adults when someone dies and to enhance societies care of bereaved people.

The closing date for this role is 27 July 2020 with interviews being held on 6th August 2020

To apply for this role, plesae send your CV and covering letter, which outlines your suitability for the role and should be no longer than two pages.

Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Overview

If you are looking for an exciting role focused on programme management in a fast moving, ambitious organization, we encourage you to apply for our new vacancy as Programme Manager – Sierra Leone.

At Street Child, we believe that every child deserves the chance to go to school and learn. We have programmes in fourteen countries across sub-Saharan Africa and South Asia, priding ourselves on being willing to go to the world’s toughest places. We have been working in Sierra Leone since 2008, initially supporting a small number of street children with access to education. Following the Ebola outbreak in 2014 our work grew rapidly as we responded to the crisis, resulting in a broad portfolio of programmes including education, child protection and livelihoods.

We are seeking an outstanding professional with the ambition and skill to drive quality programme delivery in Street Child’s flagship Sierra Leone programme. The successful candidate will have relevant field experience in development programming and grant management, with an excellent ability to build strong relationships with our local partners. If this sounds like you, we encourage you to apply following the steps outlined below.

Key Responsibilities

Programme management (75%)

• Work closely with Street Child’s national partners to ensure excellent programme delivery
• Prepare donor narrative and financial reports in collaboration with national partners, in particular for three large UKAID funded projects.
• Lead on budget management across all live projects, liaising with partner and SC UK finance teams
• Support the development and implementation of robust MEL systems, conduct frequent field monitoring visits, and complete SCUK internal reports
• Directly provide partner capacity development support in priority areas, as required

Proposal development & reporting (15%)

• Collaborate closely with SCUK, EU & US branches on trust and foundation fundraising opportunities, including proposal development and report writing
• Support high level proposal and budget development as required alongside the Sierra Leone Country Representative
• Support partners to identify opportunities, needs and gaps and develop funding proposals aligned with the organisation’s strategy

Safeguarding (5%)

• Undertake active monitoring of exploitation and abuse risks as the country safeguarding focal point
• Support the design and implementation of appropriate mitigation measures in liaison with SCUK Lead Safeguarding Focal Point and local partners

Street Child UK support (5%)

• Coordinate staff/stakeholder/donor visits as required

• Proactive engagement with SCUK fundraising and communications teams
  • Support Sierra Leone based events in coordination with SCUK fundraising teams, including the Sierra Leone marathon, bike rides & international teacher training programme

Person Specification

Education/Qualifications

Essential

• Educated to Bachelor degree level or higher

Desirable

• Masters degree in International Development or related field; or attendance at specific relevant training courses

Experience and Knowledge

Essential

• Relevant field experience of development programming, with a commitment to and respect for local partnership;
• Demonstrable experience of grant management, budget management and developing / delivering MEL approaches;
• Relevant experience of working in support of local partners
• Demonstrable experience of proposal development and report writing

Desirable

• Strong working knowledge of education, child protection and livelihoods; approaches
• Strong working knowledge of the Sierra Leone, Liberia or wider West African context;

Skills and Abilities

Essential

• Excellent relationship building skills, with an ability to skilfully navigate both national and international stakeholders;
• Ability to skilfully balance independent working with wider teamwork with both UK and international teams

Desirable

• Proven coaching/capacity building skills

Other

• Excellent written and spoken communications in English (additional languages welcome)
• A ‘can-do’, and agile attitude, a passion for problem solving and adaptative thinking;

Benefits

Attractive benefits are included – details available on request. Please note that this role is unaccompanied and not suitable for candidates looking for a family posting.

How to apply

Please click apply to submit your CV and cover letter by midnight on Friday 24th July 2020. We will review applications as they are received and reserve the right to bring forward the closing date. As this role is based in country, appropriate pre-employment checks will be required as part of our recruitment process in line with our Safeguarding Policy.

Head of Retail

Our client is looking to appoint a Head of Retail into their Senior Management team who will have the overarching responsibility of designing and delivering retail strategy for the organisation. Reporting into the Deputy CEO and managing a team of Regional and Area Managers you will provide the vision and direction for their 56 retail outlets driving sales, performance and innovation as the world of retail evolves and changes.

They believe in autonomy and empowering their colleagues to deliver so you will be an integral part in the decision making process for overall strategy, targets, new store acquisitions and the management of standards across the Portfolio. This will be achieved through inspirational leadership and effective coaching and mentoring of your teams.

Our client has multiple revenue streams so you can expect to form close relationships with other functions such as Fundraising, Clinical Operations, Marketing and HR. Their collaborative teamwork makes is what has made them the success they are today.

Head of Retail Requirements:

They would like you to be currently be excelling in leadership role within retail preferably in fashion or Charity. You may be at ‘Head of level’ within a smaller organisation or operating at Regional leadership level at the top of your game looking for the next step in your career. There is a huge focus on behaviours with the role and they are looking for someone that can inspire teams to maximise their potential. They thrive on creativity and they would like to be able to find innovative solutions to challenges and also increasing their revenue.

From a technical perspective you will be able to demonstrate how you have successfully implemented a retail strategy across multiple sites, set and delivered stretching targets and built successful relationships both internally externally. As part of the application there will be a couple of short questions to help you demonstrate this.

This is an incredible opportunity to part of a special Charity and be at the forefront of innovation in retail. The role will have a head office base at Daventry and there will be UK travel.

They are on a journey to be the organisation of choice and opportunity for the most talented and driven people from diverse backgrounds.

About our client:

Their objective is to save lives, utilising specialist pilots, doctors, and paramedics and with their work centred on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.

They are at the forefront of innovative clinical care and they challenge boundaries. None of this can be achieved without a hugely dedicated team of colleagues, volunteers and the general public.

Location: Daventry, NN11 4BG

Job type: Full Time, Permanent, 37.5 hours per week

Salary: £40,000 to £50,000 per annum plus company car

You may have experience of the following: Senior Store Manager, Shop Manager, Area Manager, Store Manager, Shop Manager, Retail Manager, Retail Area Manager, Branch Manager, Operations Manager, Regional Manager, Business Manager, Regional Sales Manager, Head of Retail, Senior Branch Manager, Senior Operations Manager, etc.

Ref: 93249

We have an exciting opportunity for a Full time Animal Centre Manager to join the team at RSPCA Cornwall. The RSPCA is dedicated to finding unwanted, mistreated and abused animals loving permanent homes. The Animal Centre Manager will be responsible for driving throughput and maximising the numbers of RSPCA animals rehomed by the centre, whilst ensuring the very best welfare for the animals in our care at all times.  The Animal Centre cares for various species including dogs, cats, small animals, reptiles and wildlife.

The Animal Centre Manager will be responsible for ensuring 24 hour cover at the Centre to meet local authority and RSPCA licensing conditions. The Manager will engage with the National Society and Inspectorate to prioritise where possible to help RSPCA animals most in need of spaces available.

The Animal Centre Manager will work closely with the Branch Development Manager to agree strategy and targets in conjunction with the Branch trustees, and to look for proactive development opportunities. The Animal Centre Manager will provide line management cover for the Supervisors as and when required.

Skills required:

Experience of running an animal centre at either manager or deputy-manager level.

Experience of managing people including appraisal.

Experience of setting and managing budgets.

Good communication skills.

Education and Training:

Qualification in animal management or animal welfare.

Evidence of Continuing Professional Development.

Personal qualities:

Passion for animal welfare.

Honest, trustworthy and reliable.

Able to work under pressure.

Ability to deal with difficult clients.

Salary £26,000

The role is a compulsory live in position on site.

Please contact for an application form and job description.

Closing date: Friday 10th July 2020

This is an exciting opportunity to help improve the lives of people across Northern Ireland living with the long-term effects of brain injury.

Every year, around 11,000 people are admitted to hospital in Northern Ireland with an acquired brain injury. It can happen to anyone, at any time. When it does, we’re here to help.

We’re looking to appoint a Network Support Manager to lead our services and manage our support services across Northern Ireland.

Working with and managing a small but passionate team of regional service coordinators, counsellors and volunteers, you will support the Headway branch network and manage services across the acquired brain injury networks providing high-quality rehabilitation and support services.

To meet the demands of this challenging yet rewarding role, you will need to be committed, enthusiastic, flexible, and have a passion for making a difference.

A working knowledge and understanding of brain injury would be preferable but not essential, as long as you can demonstrate a desire to learn about its complexities and consequences. However, comprehensive experience of working within disability and health and social care would be advantageous.

We are looking for confident self-starters who have previous voluntary sector experience or who have an interest in working within a health or social care environment.

If you are interested in furthering your career and improving life after brain injury, we would like to hear from you.

Find out more, download a job description and person specification and apply for this role on our website.

Headway – the brain injury association is an equal opportunities employer.

• Closing date for applications: 24 July 2020
• Anticipated interview dates: 30/31 July 2020

The Institute of Physics (IOP) is looking for a Head of English Regions as part of the Senior Management Team with responsibility to build influential relationships and partnerships with stakeholders from across and beyond the physics community.

This role is responsible for drafting the IOP’s English Regions business plan through their knowledge of regional political and economic drivers that is in line with the organisation’s strategy whilst working with other Head of departments to ensure the whole of the organisation is run efficiently. You will be working closely with IOP’s central office near King’s Cross London acting as a senior lead for our regional team who deliver our strategy, and with the membership across the UK and Ireland who volunteer to deliver events and various other activities through a network of regional branches and centres.

The role

This is a new exciting role, reporting to the Deputy Chief Executive and working closely with other members of the Executive Team.  You will work to identify, promote and develop regional relationships and partnerships with stakeholders within and beyond the physics community. You will be maximising our impact within regional policy, education and business environments as well as making sure there is excellent engagement with our membership. You will be required to lead a team of regional managers and be part of IOP’s senior management team.

The person

We are seeking a candidate who is motivated, customer focused, and drives for results with functional knowledge and excellent people management skills; you must also be dedicated to meeting the expectations and requirements of internal and external customers/partners. We welcome candidates with a strong public affairs background and understanding of the importance in building economic resilience in the English regions through research and innovation. Experience will come from having led teams working in different locations and being able to advise and contribute to the work of the Executive team and Senior Management team in planning and managing stakeholder relationships and engagement.

We are looking for someone who has good knowledge of the English regional political and economic strategies and can support our strategic ambition. This is a very influential role, where you have to be comfortable in a standalone role, but also know how to work with colleagues across the organisation. The proven ability to achieve systemic change by influencing stakeholders will be key, with the resilience to react to the ambiguity that comes from a changing environment essential.

Why work with us?

The Institute of Physics is one of the world’s largest professional body and learned societies for physics. It is the national body for the UK and Ireland and also has a seat at international bodies including the UN.  Our members come from across the physics community whether in industry, academia, the classroom, technician roles or in training programmes as an apprentice or a student.  We are a world-leading science publisher and are proud to be a trusted and valued voice for the physics community.

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland,.We seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.

We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it.  There’s never been a more exciting time to join the IOP - watch our new film to find out more about our work.

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including an excellent pension scheme, private medical insurance and generous annual leave. We also offer a range of other benefits including childcare vouchers, gym membership and interest free season ticket loans.

ACORN is looking for two Community Organisers to build power in Birmingham (x1 position) and Leeds (x1 position).

ACORN is a mass membership organisation – is a vehicle for collective action. By taking action on issues, we build the hopes, expectations and experience of our members and the communities they come from. 

Our organising is premised on two simple truths: problems affecting working class communities – from unhealthy, unaffordable and insecure housing, to cuts to public services – stem from a lack of power; and the most effective means of building power is for people to get organised. 

About the job

As a Community Organiser with ACORN, you will be responsible for recruiting, supporting and working with members to take action on issues affecting them and the communities they come from. 

ACORN is a union in the community. Like any union our members pay membership dues so that they can have a sustainable independent organisation to fight for their interests.

You will be the organiser for ACORN in your respective city. Your daily work will involve: 

• Recruiting individual ACORN members through door knocking, social media and other means.
• Managing organising drives to build new and maintain existing ACORN branches, groups, teams.
• Identifying issues of common concern at the neighbourhood and wider level;
• Identifying and supporting potential leaders to enable them to take on leadership roles in the organisation.
• Supporting elected leaders to enable them to carry out their roles. 

QUALIFICATIONS

No formal qualifications are necessary. We’re primarily looking for someone with a strong work ethic with good listening skills and the ability to motivate others. 

*Applications from women and/or people from a BAME background are strongly encouraged to ensure our workforce reflects the communities we service as much as possible, and to help us meet our commitments to diversity and inclusion. 

Experience, skills and abilities

The successful applicant will have:

• Excellent communication and interpersonal skills
• The ability to recruit dues-paying members to ACORN
• The ability to support the development of groups and teams
• The ability to motivate people
• The ability to work independently and manage a team of volunteers
• The ability to work under pressure in a fast-paced, ever-changing environment and be detail-oriented
• A willingness to work sometimes long and irregular hours, including evenings and weekends, usual working hours are between 12-8pm

In turn, ACORN is committed to investing in the continued professional development of our organising staff. Training and support will include:

• First week: ACORN Foundations of Community Organising training (5 days)
• First 3 months: Weekly 121 management supervision; daily recruitment practice with fellow organising staff; weekly group team call; on-call daily management support.
• After 3 months: bi-weekly 121 management supervision; daily recruitment practice with fellow organising staff; weekly group team call; on-call daily management support. 
• Additional ongoing training opportunities where identified.

Salary 

£16,926 – 19,000 pa dependent on experience and level of responsibility.

For a full job description, person specification and application form, please visit our website. 

Job title: Case Officer – South East

Region: Homebased, South East

Directorate: Operations

Contract: 12 Month FTC (Maternity cover) Full time 35 hours per week

Salary: £24,816 per annum

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you….

The Role

We’re making big changes. We are becoming more accessible, easier to reach and providing a more integrated service for the Service community.  The focus for our Area teams will be on getting out into the community, reaching out to those we support through GP surgeries, hospitals, local authority services and charities we work with, making sure we’re accessible to many more people in locations across the country. 

As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crises. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You’ll also need to be a strong team player, with excellent communication, planning and organisational skills. 

It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.

A valid UK driving licence is essential. This is a maternity cover post, commencing on 03 August 2020, ending 02 August 2021. Internal secondment will be considered for this role.

How to Apply

Please click ‘Apply Online’

Closing date for this role is Sunday 12th July 2020

Successful candidates will be invited to a virtual interview

Purpose of the Job:

· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.

· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.

· To deliver presentations and represent RMC at meetings/events when required by management.

· To take responsibility of projects related to the job

Principal Tasks

Working within the team

· To ensure the requirements of OISC are respected and met during the delivery of immigration related advice and casework.

· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.

· To supervise and/or manage colleagues on a lower level of OISC regulation and designated volunteers.

 Casework and advice

· To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.

· To deliver the appropriate level of casework either independently or under supervision depending on the level of OISC registration.

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.

· To provide appropriate support and mentoring to any volunteers that are under your supervision.

• To be responsible for the day to day delivery of specific projects if requested by the Operations Manager–this is flexible and could change depending on the nature of funding.

· To represent RMC at external meetings and events when required by senior colleagues. 

· To maintain effective working relationships with partners and stakeholders.

Job title: Case Officer x2

Region: London, SE1 1AA

Directorate: Operations  

Contract: Permanent, Full Time, 35 hours Per Week

Salary: £29,268 per annum (£24,816 plus London Weighting £4452)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

An opportunity has arisen to join the London Area Team as a Case Officer in a permanent role, 35 hours per week. As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You will also need to be a strong team player, with excellent communication, planning and organisational skills.

This role would likely begin remotely and then follow government and organisational guidelines on returning to the office, with opportunities to continue to work from home on a regular basis going forward.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: Sunday, 19th July 2020

Virtual interviews will be held on Thursday, 30 July 2020

Are you a talented writer with a knack for pulling together compelling stories to make Samaritans stand out in the media, and will also encourage people to volunteer and donate? Are you good at managing key relationships sensitively and thinking creatively about the best ways to get our messages out to new audiences through traditional and digital media?

• Ewell, Surrey with some homeworking (Currently all home working)
• 6 month fixed term contract, full time
• £26-£28K per annum + Competitive Benefits

A little bit about the role...

Samaritans’ volunteers are there for people when life gets tough, and the demand for our service is rising all the time. Last year we responded to a call for help every six seconds. We are looking for a well-connected, innovative and digital savvy media professional to help us engage new audiences, reach younger people, and land great media coverage that increases awareness of the hugely important work Samaritans does.

We’re looking for somebody who is comfortable working with sensitive material and can support vulnerable people through the process of sharing their story, as well as prioritising the interests of Samaritans.

We are looking for someone with loads of creative ideas, ready to take on the challenges of a busy press office, writing press releases, responding to journalists’ requests, and supporting our volunteers with media advice where necessary.

If you have experience of working with case studies and driving positive news coverage at a news, PR agency or in house we would like to hear from you. Knowledge of mental health and wellbeing would be great, but most of all we need someone passionate about this job, good at devising and executing PR plans so that we get our name out there, and keep Samaritans at the top of the agenda where it deserves to be. re you a talented writer with a knack for pulling together compelling stories to make Samaritans stand out in the media, which will also encourage people to volunteer and donate?

If you're interested in finding out more about the role please read the attached job description as set out below.

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

To apply

Interested candidates should submit their CV and a covering letter outlining their motivations for applying and how they meet each of role criteria as set out in the JD no later than 9.00 am on  Tuesday 14th July 2020.

Please see our website or the job description for further information. 

Samaritans is committed to diversity and inclusion, and strive to create a supportive environment for our staff and volunteers. We believe having a diverse workforce strengthens our organisation and allows us to represent the communities we serve and support our callers. We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds and LGBT+ communities.