Branch manager jobs

Help shape national debates on justice and champion the voice of magistrates.

We’re looking for a Policy and Research Officer to join the Magistrates’ Association and turn evidence into influence.

The MA is the only independent membership body for magistrates in England and Wales. With around 12,000 members, we speak truth to power, support our members, and advocate for a fairer and more effective justice system.

This is a varied, fast-paced role where no two days are the same. One day you might be writing a briefing for a parliamentary inquiry or drafting a consultation response; the next you could be analysing survey data, supporting one of our national policy committees, or working with colleagues to launch a new advocacy report in the media.

You’ll be joining a small, supportive team where your ideas can have real impact. Recent projects have tackled judicial diversity, recognition for magistrates, reform of the Single Justice Procedure, and access to justice for disabled magistrates. Your work will help shape the future of the magistracy — and through it, the wider justice system.

We’re looking for someone with strong research and analytical skills, excellent writing and communication, and the ability to grasp complex issues quickly. If you’re passionate about justice and want to see your work influence real-world change, this role is for you.

Team: Community Operations

Location: Hybrid covering Suffolk and Norfolk

Work pattern: 21 hours per week, 7 hours per day with a flexible working pattern

Salary: Up to £25,650.43 per year 

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Branch Development Manager:

• accountable for the development, growth and local governance of branches within a designated area
• provide a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers
• develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability.
• manage local area budgets and have a clear oversight of branch income and expenditure plans.

About the team:

• our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee.
• our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!
• The team is made up of an Operations Manager, Branch Development Managers, Centre Managers and a Cat Welfare Advisor

What we’re looking for in our Branch Development Manager:

• proven experience of leading and managing volunteers
• proven management/team leadership experience including drafting operational plans
• experience of planning and implementing new processes and systems across a multi-site organisation
• proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
• personal and professional manner and credibility that generate trust and confidence in others
• hold current driving licence and access to own vehicle

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 23 September 2025

Interview date: 2nd October 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. interview with presentation tbc

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Are you an experienced L&D professional seeking a new opportunity? Would you like to manage the delivery of the L&D programme for Membership within a leading UK Charity? We would like to hear from you!

We have the opportunity for a Learning and Development Manager to join our People and Organisational Development team to manage, design and deliver the Membership Learning and Development programme at RBL.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This exciting role will see you managing a small team and working collaboratively to provide quality assurance to all learning material and learning events for our Membership programme.

You will be working directly with our member volunteers across RBL, providing an outstanding level of customer service, whilst collaborating on the development activities to support the wider strategic and operational needs of the Membership Branch and County Network. In addition, you will be supporting and guiding the Country Training Officers on the development of their learning material and learning events.

Reporting to the Head of Learning and Development, key responsibilities will include:

- Lead, design, develop and deliver the Membership L&D Program, offering virtual, in-person, and blended learning interventions
- Establish a structured learning, coaching, and mentoring program to support County Training Officers (CTOs)
- Develop and manage a quality framework to collect relevant quantitative and qualitative management data to assess impact, identify areas for improvement, and capture lessons learned, supporting informed decision-making and continuous learning
- Manage and lead a team of L&D Specialists and an L&D Coordinator
- Collaborate with Membership Services and stakeholders to identify County and Branch development needs, recommending targeted solutions and interventions
- Lead the delivery of exceptional customer service to members by actively listening to their needs and ensuring enquiries are handled promptly and efficiently

This role requires regular travel, weekend and evening work, and overnight stays across the UK (England, Scotland, Wales and Northern Ireland) to deliver learning interventions to meet the needs of colleagues. The expectation is two to three times a month on average and there is also a requirement to attend our London, Haig House office regularly for team meetings and to build relationships with colleagues outside of delivering training.

You will be contracted to your home address, where you will be expected to work when not travelling or at our London office.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Thee stage interview process, with first stage virtual (Teams) interviews 13th and 14th October 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Do you want to make a meaningful difference in local communities?

We are looking for a Community Support Coordinator to lead and develop our Community Support Volunteer service. You will ensure support for people living with and affected by MND is accessible, safe and inclusive. You will build strong partnerships with health and social care professionals, recruit, manage and guide volunteers, and help ensure individuals have choice and control in the support they receive.

This is an excellent opportunity for someone with experience in managing and co-ordinating volunteers, strong communication skills, and the ability to work collaboratively across a range of stakeholders. The Community Support Coordinator will play a key role in strengthening local services and supporting volunteers to feel valued and effective in their roles.

Key Responsibilities:

• Lead and support a team of Community Support Volunteers, ensuring services are safe, inclusive and meet local needs
• Provide guidance to volunteers on complex care and support issues, including signposting to other services
• Respond promptly to enquiries and referrals, offering information and facilitating access to support and resources
• Build and maintain effective relationships with health and social care professionals and local partners
• Support branches and groups to plan and deliver activities that respond to local needs
• Recruit, induct and develop volunteers, ensuring they are well supported and connected
• Enable effective communication and collaboration between volunteers, staff and partners
• Contribute to service development, sharing feedback and identifying opportunities for improvement

About You:

• Experience leading or co-ordinating groups of volunteers
• Strong communication skills, with the ability to present and influence effectively
• Ability to assess and respond to support needs through a person-centred approach
• Understanding of care and support services across statutory, private or voluntary sectors, and the role of volunteers
• Experience of working with people at risk of harm, and an understanding of safeguarding responsibilities
• Ability to build networks and maintain positive working relationships with a wide range of stakeholders
• Commitment to equality, diversity and inclusive practice
• Confident in prioritising, planning and making decisions independently
• Willingness to work flexibly, including some evenings and weekends
• A full driving licence

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and information about working for the MND Association is available in the candidate pack.

Salary: £37,300 per annum (FTE) £30,243 pro rata

Hours: 30 hours per week

Contract: 12-month Fixed Term Contract

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role is home-based with travel expectations across the designated region: Northern Ireland. This role will also include occasional travel to Northampton as required.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

Play a pivotal role in shaping the future of the magistracy — and through it, the health of the justice system.

We are seeking an inspiring leader to become the next Chief Executive of the Magistrates’ Association, the only independent voice of magistrates in England and Wales.

The MA is a Royal Charter charity with around 12,000 members. For more than a century we have championed magistrates, supported their development, and spoken truth to power on behalf of the magistracy and the wider justice system.

This is a unique opportunity to lead a small, committed team and a wide network of trustees and volunteers at a moment of real change. After years of decline, magistrate numbers are growing again and their role is expanding. Following a major programme of modernisation, the MA is stronger, more visible, and ready to build on this momentum.

As Chief Executive, you will:

• Provide strategic leadership, working closely with the Board of Trustees

• Be a visible and authoritative advocate with government, judiciary, Parliament and the media

• Oversee the delivery of services and support that matter to members

• Lead the growth of our membership, engaging new magistrates and re-connecting with those who have left

• Ensure strong financial and organisational management of the Association

We are looking for an experienced and credible leader with:

• A track record of strategic leadership and organisational development

• Strong financial and business acumen

• The ability to influence at the highest levels and act as a public spokesperson

• Experience of growing a membership body or comparable organisation

• A clear commitment to equality, diversity and inclusion

Be part of a life-saving mission.​​

We’re looking for a compassionate and strategic individual to join our Rail Team as the Regional Development Lead (RDL) for the Wales & Western routes. This is a pivotal role, responsible for building strong, collaborative relationships across the rail industry and leading on local delivery of Samaritans’ suicide prevention activities within the region.​

As RDL, you will work closely with industry partners such as Network Rail, train operating companies (TOCs), and the British Transport Police, to drive forward meaningful change and support those impacted by suicide. From developing Joint Suicide Prevention Plans (JSPPs) to representing Samaritans at regional meetings and organising post-incident support, your work will help save lives and support communities.​

Contract:​

• Permanent Contract
• £32,850 per annum plus benefits 
• Full time (35 hours per week)
• We are passionate about flexible working, please talk to us about your preferences
• Hybrid working: A blend of working from home and from regional rail offices. Significant travel throughout the Route. The successful candidate should live within or adjacent to the route. Do get in touch with any queries about location prior to applying.

​

About the Role:​

You’ll represent Samaritans Rail Programme at a regional and local level, attending regular suicide prevention meetings and providing guidance and support both within and external to the rail industry, focusing on industry specific priorities. Your role will be to:​

• Act as a central point of contact for rail contacts, sharing information on national campaigns, internal communications, crisis signage, policy, and research.
• Manage regional suicide prevention activities, collaborating with various stakeholders to deliver impactful results.
• Lead community activities and post-incident support, ensuring local applicability of national guidelines and strategies.
• Promote responsible and ethical language around suicide and foster a culture change within the rail industry.

​​​

Full role description available here.

 ​

About You:​

To be successful in this role, you’ll need:​

• Strong project management skills with the ability to lead initiatives from start to finish.
• Experience in relationship management, with the ability to influence and collaborate with multiple stakeholders.
• Excellent communication skills to convey complex information clearly and accurately.
• A proactive, problem-solving approach with a strong sense of empathy and emotional intelligence.

​

Why Join Us?

At Samaritans, we believe fewer people should die by suicide. You’ll be at the heart of a nationally recognised programme, working in a supportive team committed to evidence-based, compassionate change. Your work will directly contribute to saving lives and supporting people in crisis.​

Working at Samaritans​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

Being Inclusive​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

Application ​

If this sounds like the opportunity for you, please apply. You will be asked to upload your CV and cover letter. Please make sure to demonstrate in your cover letter how you meet the essential criteria.​

Applications close on 19th September 2025, with video interviews taking place over 25/26 September 2025.​

We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

Apply now and help us continue to be there for people when it matters most.

Job Description

 

Job Title:	Senior Casework Administrator
Location:	RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley. The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available
Reporting to:	Immigration Department Manager
Salary and benefits:	£24,000 to £26,000 per year   Additional Benefits: · Company-matched pension scheme · Employee assistance program · Health and wellness support · Mental health resources · Comprehensive training and opportunities for career advancement
Hours:	35 hours per week, Monday to Friday, from 9:00am to 5:00pm.
Contract:	12-month fixed term with a strong possibility of Extension
Probation Period:	6 months
Annual leave:	21 days + 1 concessionary day and 8 Bank holidays

This is an exciting opportunity for the right person to join the Refugee Migrant Centre as a Senior Casework Administrator authorised by the Immigration Advice Authority (IAA), formerly known as OISC.

RMC is a well-established, award-winning regional charity, widely recognised for its impactful work with refugees and migrants.

For over 25 years, RMC has assisted thousands of refugees and migrants from 162 countries, helping to break down barriers to integration and enabling clients to become

equal citizens. We provide a holistic range of services, from specialist legal advice to education and employment programs.

The successful candidate will join RMC’s Immigration department and play a key role in supporting our qualified Caseworkers in delivering immigration advice and conducting casework within the IAA framework.

RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.

Our immigration services focus on assisting migrants (including undocumented migrants), refugees, and asylum-seekers in navigating the UK’s complex immigration legal system. We help clients secure the right to remain in the UK for themselves and their families, with a particular emphasis on human rights claims, family and private life applications, family reunion, settlement, citizenship, and applications under the EU Settlement Scheme.

Purpose of the Role:

Main duties and responsibilities

· Provide administrative support to Caseworkers across all our offices during their conduct of their immigration cases (including supporting with the intake of client information, preparing documents, handling further evidence requests and maintain case files up to date)

· Contact clients and arrange appointments as required

· Draft routine correspondence under supervision (e.g. case notes, closing letters, emails)

· Ensure accurate information is recorded in our case management system and that all case files are up-to-date

· Track deadlines and ensure applications and documents are submitted in time

· Delegate administrative tasks and supervise Legal Assistant (Placement) students

· Work with the Immigration Department Manager and the Quality Assurance Officer to ensure adherence to quality standards and IAA requirements

· Maintain confidentiality

· Work in compliance with the IAA regulatory framework and the Code of Standards as well as GDPR requirements

· Provide general administrative support to the Casework Team, including scanning, filing, and document management.

 

Person Specification

 

Knowledge, Abilities and Skills

Essential

· Strong administrative and organisations skills with attention to detail

· Experience of using case management systems

· Knowledge of Microsoft Office

· Clear understanding of confidentially/Data Protection

· Excellent communication and interpersonal skills

· Ability to work under pressure and to tight deadlines

· Structured and organised

· Ability to work sensitively and flexibly with vulnerable clients and people from diverse backgrounds

Desirable

· Experience working in an administrative role within a legal, charity, law firm or public sector setting

· IAA qualification (current or previous) or Law degree

· Knowledge of UK immigration and asylum processes

· Experience working under regulatory or compliance frameworks

· Paralegal/Secretarial qualification.

· Previous experience working with vulnerable clients

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the

post holder may be required to perform work not specifically referred to above. Such

duties will fall within the scope of the job within the appropriate pay grade. The job

description will therefore be subject to periodic review with the post holder to ensure it

accurately reflects the duties that are being performed.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

 

 

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Central England Area Quaker Meeting is looking for a part-time, Finance Officer.

Do you have sound financial experience and qualifications (at least AAT Level 4), strong organisational skills, an eye for detail and the ability to communicate information to a range of people?  Do you want a role that provides a key service for our charity?

In return we offer a supportive and flexible work environment, fair rates of pay and a good annual leave allowance. We also offer an annual leave purchase scheme, bike 2 work scheme and an employee support programme (which offers services such as legal advice and counselling). 

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Volunteers are vital to Parkinson’s UK; they provide high valued support and services through local branches, groups and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s. 

You’ll act as the main point of contact and support for volunteers in local branches, groups and cafes. As part of an integrated regional team, you’ll contribute to shared plans and priorities. Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community.

What you’ll do:

• Provide excellent customer service to local group volunteers through remote and in-person support. 

• Be the main point of contact for colleagues seeking support to recruit volunteers in the community as part of a regional team. 

• Support volunteers to lead their groups in line with governance requirements through provision of information and relevant tools. 

• Support our local group volunteers with reviewing and planning their activities (including associated budgets). 

• Manage volunteer records using online tools such as the volunteer management system, local activities database, for example. 

• Support events and meetings which bring volunteers together in the community. 

• Promote and facilitate volunteer recruitment, induction and training to local volunteer roles. 

• Maintain relevant data on local group activities, or support lead volunteers to do so. 

• Produce regular reports for performance reporting and monitoring. 

• Collaborate and liaise with colleagues across the charity, as appropriate, to provide excellent customer service to volunteers in the community.

What you’ll bring:

• Strong volunteer support skills and an ability to work in a user-focused and inclusive way. 

• Experience of volunteer recruitment, induction and training. 

• Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers. 

• Proven ability to take a solution focused approach, supporting with queries raised by volunteers. 

• Ability to confidently support group volunteers with budgeting, forecasting and financial reporting. 

• Practical experience of maintaining accurate data using administrative systems and databases. 

• A commitment to working in an inclusive way that encourages volunteering. 

• Experience of operating in a modern digital workplace including digital workplace including using digital communication routes. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 7th October 2025.

The successful candidate will be required to:

• based in the area of Essex, Suffolk or Hertfordshire and have extensive travel in the area and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Position: Social and Digital Media Creator
Type: Full-time (35 hours a week), Fixed Term contract until 15th September 2026
Location: Office-based in London with flexibility to work remotely
Salary: £33,044 per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note this is a part-time or fixed term contract until 15th September 2026.

We’re looking for a Social and Digital Media Creator to join our dynamic social media team!

You'll be a digital native, committed to delivering engaging, accessible and inclusive content to our audience of over 190,000 followers.

Day-to-day, you’ll plan and deliver social and paid media strategies to drive flagship marketing campaigns and daily channel activity. You’ll use insights to increase engagement, raise awareness, attract and retain supporters, and drive conversions against KPIs.

Leading social content production, you’ll be confident in creating videos and graphics. You’ll proactively drive our UGC (user generated content) media, building strong relationships with external community voices to co-produce community-focused videos.

The role also involves planning, writing, building, and sending emails to key audiences using our DotDigital email service provider.

You’ll collaborate with colleagues across the Society to help deliver an ambitious programme of digital campaigns.

If you’re looking for a creative role where you can make a real difference, apply today!

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9:00 on Wednesday 17th September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Position: Marketing & Product Lead (Maternity Cover)
Hours: Full-time (35 hours a week)
Contract: Up to 12 months fixed term contract (maternity cover)
Location: Office-based from London with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
You’ll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

In this role, you'll oversee the delivery of our marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.

You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.

A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.

Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.

Please note this is a fixed term contract for up to 12 months

Closing date for applications: 9:00 on Wednesday 24 September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Main Purpose of Role

CFAB is a national charity and the UK-branch of the International Social Service network. Our social work team helps to resolve cases involving child protection, children in care, and vulnerable adults when the case crosses international borders. CFAB social workers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and another country. CFAB social workers engage in direct work with beneficiaries through kinship assessments and risk assessments.

The main purpose of the role is: to manage a caseload of complex cases originating in the UK or overseas which involve child protection issues; to support, advise and quality assure the work of social workers in other countries; to deliver training to professionals on issues related to international social work, and: when needed, to complete kinship assessments of family members who have come forward to care for a child in care.

Note: Whilst there are some opportunities to complete direct work with service users, such opportunities are limited as the focus of the role involves supporting social workers abroad and delivering training to UK Local Authorities.

Main duties, tasks and key results

1. To hold a caseload of allocated cases originating in the UK or overseas

• Quality assuring complex kinship and parenting assessments completed by social workers abroad for court proceedings in the UK.
• Managing complex cases requiring liaison with local authorities or individuals in the UK, and the relevant authorities overseas to resolve the case;
• Assessing cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
• Preparing information for referral abroad or to an agency in the UK;
• Establishing, developing and maintaining relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution;
• Ensuring that all cases are dealt with in a manner consistent with CFAB guidelines and Social Work England’s’ professional standards;
• Undertaking the required administrative tasks.

2. To participate in running the Advice Line service and responding to enquiries made to CFAB

• Offering advice to local authorities, NGOs and individuals
• Advising on referral procedure and fees
• Sending follow-up documents to enquirers
• Liaising with overseas partners for advice and to establish if services are available

3. To provide training to local authority professionals

• Deliver training sessions, jointly and single-handedly, to UK authorities on issues relating to international child protection, e.g. child trafficking and private fostering
• Present on CFAB’s behalf to conferences on international child protection, as required.

4. To undertake social work assessments

• Undertake kinship assessments of individuals in the UK who have applied to care for a child within their family who is in care in another country;

5. To support the development of the Social Work Team and wider CFAB team through:

• Participation in social work and CFAB team meetings
• Regular supervision meetings with line manager
• Representing CFAB to external partners
• Contributing to special projects as required

6.  To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs

7. To maintain up to date knowledge of legislation and policies affecting the work of CFAB to ensure a high quality consultancy service to service users.

8.  To present, represent and promote the organisation to a range of audiences and settings, including promotional events.

SKILLS/ABILITIES/KNOWLEDGE

Essential

1. Right to work in the UK

2. A thorough and in-depth knowledge of safeguarding issues and all relevant UK legislation and knowledge of international regulations.

3. Strong reporting writing and analytical skills 

4. Ability to use discretion and judgement when dealing with sensitive and confidential information.

5. Ability and commitment to undertake all duties and interactions with employees, partner providers and customers fairly, without unlawful discrimination, and with due regard to CFAB’s equality, diversity and health and safety polices.

6. Knowledge and understanding of cross cultural social care issues and commitment to the charitable services CFAB provides.

7. Excellent spoken and written English.

8. Excellent ICT skills.

Desirable

 

9. Experience of conducting assessments to inform court proceedings in the UK

10. Experience of working for a charity or NGO

11. Experience of working in international child protection and/or in multicultural settings.

12. Ability to speak and write to a business level in a language relevant to CFAB’s work other than English

Special issues

Occasional requirement to travel within the UK to complete assessments or deliver training.

Key external contacts

International Social Service network partners

Local Authorities across the UK

Additional Requirements

1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act

This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.

 

Job Description

Job Title:	HR Administrator
Location:	The successful candidate will be based at the Wolverhampton site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available.
Reporting To:	Volunteer and Training Manager, and HR Generalist
Salary and benefits:	£24,000 to £26,000
Hours:	35 hours per week, Monday to Friday, from 9:00am to 5:00pm, including a one-hour unpaid lunch break.
Contract:	12 months- Fixed term
Probation period:	6 months
Annual Leave:	21 days of fully paid annual leave, plus 8 paid bank holidays and an additional day off for your birthday.

About the Role:

We are excited to introduce a newly created position within our team. This is an excellent opportunity for an organised, detail-oriented individual looking to build or further their career in human resources.

 

In this role, you will provide vital administrative support to both the Volunteer and Training Manager and the HR Generalist. Your responsibilities will include coordinating volunteer recruitment and training logistics, ensuring smooth onboarding processes, and maintaining accurate records. Additionally, you will assist with recruitment administration, employee documentation, and general HR tasks, contributing to the effective day-to-day operations of the department.

 

This is a varied role that requires strong communication skills, attention to detail, and the ability to prioritise and multitask in a dynamic environment. You’ll play a key part in supporting both our volunteer programme and our wider HR functions.

 

Main Tasks and Responsibilities:

 

· Provide day-to-day administrative support to the Volunteer and Training Manager and the HR Generalist.

· Schedule meetings, interviews, training sessions, and other HR-related appointments.

· Maintain accurate and well-organised electronic and paper filing systems for HR and volunteer records.

· Assist with preparing and formatting HR documents, letters, contracts, and reports.

· Post job adverts on relevant platforms and track incoming applications.

· Carry out pre-employment checks, including requesting references and processing DBS checks for staff and volunteers.

· Collect, scan, and file new starter documents, ensuring all forms are complete and compliant for staff and volunteers.

· Update and maintain HR spreadsheets, records, and databases with staff and volunteer information.

· Prepare induction packs and organise materials for new starter and volunteer onboarding sessions.

· Monitor and respond to emails and queries sent to shared HR and volunteering inboxes, referring or escalating as appropriate.

· Maintain stock of HR-related office supplies, such as forms, training materials, and welcome packs.

· Provide support with room bookings, refreshments, and setting up for training or volunteer events.

· Assist with routine data entry and help compile basic HR reports or staff lists.

· Ensure confidentiality and accuracy when handling sensitive employee and volunteer information.

· Send routine reminders for probation reviews, training deadlines, or document submissions.

· Responsible for attending meetings, capturing key discussions and decisions; and then distributing the minutes.

· Support the volunteer manager with shortlisting candidates for volunteering roles.

· Keep the volunteer management system up to date, with relevant changes/additions.

· Assist the volunteer manager with reference requests from former volunteers.

· Liaise with voluntary service councils across the West Midlands, to place new volunteer roles.

· Undertake general administrative tasks and any other duties as directed by senior HR colleagues.

 

Person Specification:

 

Essential Criteria:

 

· At least 2 years of experience working in an administrative role within a Human Resources environment.

· Strong organisational skills with the ability to manage multiple tasks and meet deadlines.

· Excellent attention to detail and a high level of accuracy in administrative work.

· Good understanding of HR processes, particularly recruitment and onboarding procedures.

· Confident in handling confidential and sensitive information.

· Clear and professional written and verbal communication skills.

 

 

 

Desirable Criteria:

 

· Proficient in using Microsoft Office applications, particularly Word, Excel, and Outlook.

· Experience with maintaining electronic records and using HR or volunteer management systems.

· A proactive and flexible approach to work, with a willingness to support colleagues as needed.

· CIPD Level 3 qualification (or equivalent) in Human Resources.

· Ability to work effectively both independently and as part of a team.

· Friendly, approachable manner with a commitment to providing a helpful and supportive service.

 

Flexibility

 

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

 

 

Equal Opportunities

 

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

 

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.