Senior Content Officer
Location: Angel Islington, London
Salary: £30,400 to £32,100 per annum
Hours: 35 hours per week
Closing date: Thursday 13 February
Interview date: Monday 24 February

This is a permanent position. 

Are you the person to take our digital content and communications to a new level of impact?

The role of Senior Content Officer is vital to us in achieving our mission to eradicate type 1 diabetes.

As the Senior Content Officer you will support the delivery of our new content strategy. You will create and distribute content that provides real value for our supporters affected by type 1 diabetes, taking our audience engagement to the next level.

You’ll plan, produce and distribute a great variety of content: blogs from influencers, lifestyle articles, images, press releases, family case studies, video diaries and more. Your planning with, and stewardship of, our celebrity supporters will bring us great celebrity interview content.

Your content will reflect the realities of life affected by type 1 diabetes - how it impacts on lifestyles, relationships, work and leisure. If you can create relevant and resonant content, then our community will respond passionately.

But you’ll be more than just a content creator. You will bring consistency to our different communications channels, via organisation-wide content planning and organisation-wide editorial standards and approaches. And you’ll help ensure our content creation is sustainable as we grow as an organisation.

Your content will win us new supporters, drive this growth and empower us to further tackle those health inequalities. Your PR skills will win us media coverage, increasing awareness of type 1 diabetes among target audiences.

You’ll have previous experience of:

• Developing, planning and maintaining organisational external content
• Playing a central role on PR and media relations
• Celebrity liaison
• Working as part of a communications team

You will have superb written and verbal communication skills, be digitally literate and skilled at using various communications channels. You’ll have excellent creative, time management and planning skills.

As an employer we offer:

• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days and bank holidays
• Health cash plan
• Season ticket and cycle loan
• Pension scheme

To learn more about the role please download the job description.

If you’d like to join us, please complete the form below.

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. In 2019 we received an award for being one of Britain's Happiest Workplaces.

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. JDRF has a vibrant online community, from people who are newly diagnosed with type 1 diabetes wanting more information, to digital innovators with the condition who are creating their own wearable medical technologies. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.

‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’ 

We are seeking a Community Engagement Lead to join our small, dynamic team by supporting our vision: To be known and respected by everyone living or working within reach of our services who may become affected by cancer. You will support the Information and Support Services Manager in raising the Mulberry Centre’s profile through community engagement and raising awareness about the signs and symptoms of different types of cancer and ways in which people can adopt preventive measures.

The Community Engagement Lead will deliver a targeted information community engagement service in Hounslow and Richmond, and surrounding boroughs. They will develop user engagement within the Centre and in the local community. Part of the role will require you to develop and maintain relationships with key stakeholders. The Community Engagement Lead will look at ways to increase the footfall in the Centre through community engagement with hard to reach groups such as men and minority and vulnerable groups.

This vital role will suit an enthusiastic and dynamic person who has excellent communication skills with the ability to work with people and have experience in presenting to individuals and groups of people. You will need to be compassionate and empathetic individual striving to make a difference to people affected by cancer.

To apply, please refer to the Information Pack and email a comprehensive CV and a covering letter showing evidence of how you meet the personal specification of the role.  We will not be accepting CV's only.

An exciting opportunity for an experienced Acquisition Officer to step up to senior officer level.

Voluntary Service Overseas (VSO) is an international development charity with a vision for a world without poverty and a mission to bring people together to fight poverty and marginalisation. Over the last 60 years VSO has worked in 90 countries, with more than 80,000 volunteers who have supported 50,000,000 people.

VSO is looking for an experienced Senior Supporter Engagement Officer to help create new acquisition products at a hugely exciting time for the charity.

A new progressive fundraising proposition, which puts beneficiaries at the forefront, along with significant investment in new people and a completed stage of testing, make this a compelling opportunity for someone keen to join a team at the start of something special.

This is a great opportunity for an experienced Acquisition Officer who is looking to take on more senior responsibility, where you will have the opportunity to make your mark as the team is refreshing and revamping their acquisition programme by testing new products and channels.

Job specification

VSO needs a Senior Supporter Engagement Officer to:

• develop new digital acquisition products, engaging cold audiences to increase the amount of regular giving donors
• focus on the project management of digital channels and increase audience reach, including PPC/ paid social, email marketing and inserts
• collaborate with external creative agencies and stakeholders to develop digital fundraising plans and strategies, ensuring the best possible audience reach and contributing to the acquisition target
• research the benefits of adding new channels such as door drops or mobile selling to enable maximum supporter acquisition.

Person specification

This role would best suit someone who has:

• experience of acquisition campaign management, with keen knowledge of brand, new products and digital
• worked with digital agencies/in house digital teams to set up digital marketing campaigns, with an understanding of the digital user space
• proven experience spotting new opportunities and ideas for regular giving products
• knowledge of media buying, creative development processes (copy and artwork) and production processes for online/offline communications
• an understanding and active interest in international development

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

TPP is currently recruiting for a leading and well-loved children's charity for an Account Manager (Partnerships Manager). The role is on a 12-month contract and paying between £24,000 to £27,241 plus £3,336 London Weighting Allowance.

This is an exciting opportunity where you will be managing a small portfolio of high value partnerships including some COTY r. You could be working with the likes of KPMG, Harrod's, Jo Malone or Blakemore to Lindt and Hermès. Your aim will be to provide such accounts with sound stewardship to maximise income whether this is through employee engagement initiatives, pro bono support, cause-related marketing or events and campaigns.

In order to be successful in this role you will have previous charity account management experience. You will possess excellent interpersonal skills, be commercially driven and ambitious. Finally, you will have an ability to project manage and influence senior internal and external stakeholders.

How to Apply

Closing date - 2nd February

If you are interested in this role or wish to register with TPP to hear about future posts, please call Patrick on 020 7198 6040 or send your CV to [email protected]

We are looking for an experienced Senior Supporter Engagement Officer (Acquisition) to contribute to the development and delivery of an exciting supporter acquisition programme.

The Charity Leading development organisation fighting poverty.

The Role
Deliver a long-term fundraising and brand engagement campaign designed to acquire new supporters
Supporting the development and delivery of new product to raise unrestricted funds including an online product area and digital marketing testing plan
Internal and external stakeholder management with expert communication and excellent project management skills including status reports and feedback processes
Raise unrestricted income and secure new donors through other acquisition products and channels.
Ensure we adhere to best practice in the ways we carry out fundraising to engender trust with internal and external stakeholders.

The Candidate
Knowledge of media buying, creative development processes (copy and artwork) and production processes for on-line/off-line communications.
Experience in a direct marketing or fundraising role.
Substantial experience using and managing direct marketing to drive income and acquisition of new supporters/customers.
Experience of project management across multiple stakeholders and multiple acquisition.
Experience of implementing Direct Marketing plans.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

An exciting opportunity for an experienced Retention Officer to step up to senior officer level.

Voluntary Service Overseas (VSO) is an international development charity with a vision for a world without poverty and a mission to bring people together to fight poverty and marginalisation. Over the last 60 years VSO has worked in 90 countries, with more than 80,000 volunteers who have supported 50,000,000 people.

The VSO retention team’s current product is Volunteer View, a subscription service which sends newsletters and blogs written by VSO volunteers. VSO is investing in the development of this area as part of an organisational strategy, and is aiming to exceed the 60,000+ subscribers (and over £3 million income) achieved in recent years.

VSO is looking for a forward-thinking Senior Supporter Engagement Officer, with an engaging and dynamic approach, to focus on retaining or reactivating current or past subscribers.

VSO’s supporter journey programme is currently in its infancy, so this person will also help to develop a personalised, supporter-focused experience, through a range of channels and projects.

You will join a close knit team of two officers, reporting directly to the Retention Manager. They will be there to give guidance and direction, but you will be in charge of your own workload. This is a great opportunity for an experienced Retention Officer who is looking to take on more responsibility during an exciting time of growth for this established charity.

Job specification

VSO needs a Senior Supporter Engagement Officer to:

• project manage VSO’s Donor Retention Programme, overseeing emergency and cash appeals as well as organising bi-yearly packs
• improve and develop current supporter journeys by analysing previous performances and making recommendations on how to attract and retain new supporters
• continue to improve and grow VSO’s current product, Volunteer View
• reactivate supporters whose subscriptions have lapsed
• personalise and segment data to improve engagement of potential donors.
• manage the VSO telemarketing channel, working closely with an external agencies to improve donor engagement, assist script writing and monitor feedback.

Person specification

This role would best suit someone with:

• experience of donor retention and shaping supporter journeys, with the ability to manage projects effectively by increasing donor engagement
• a keen eye for data and experience in segmentation and personalisation
• an understanding and active interest in international development, as VSO’s brand and mission is a key component to retaining supporters.

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

Supporter Engagement Manager, London - £40,000

• Do you have a supporter engagement background?
• Do you have experience in developing and establishing new products and appeals?
• Would you like to work for an established national health charity?

Pro-Marketing has partnered with a fantastic health charity who are seeking a new Supporter Engagement Manager in London. In this position, you will be responsible for developing appeals and new products aimed to inspire supporters and donors to stay with the charity. The role will be contributing to the wider public fundraising team target which is currently forecast to raise £12.5million this year.

What's great about this organisation?

• Well established national health charity
• Recognised brand
• 25 days annual leave (plus bank holidays)
• Buy and sell annual leave policy
• Family-friendly policies
• Flexible working arrangements are available
• Pension scheme
• Life assurance cover
• Interest-free season ticket loans
• Discounts and savings on own charity products and publications
• Excellent learning & development opportunities

In this role, you will be responsible for…

• Developing appeals and new products aimed to inspire supporters and donors to stay with the charity
• Contributing to the wider public fundraising team target which is currently forecast to raise £12.5million this year
• Identifying and activating supporters for the charity
• Delivering a fundraising programme and establishing new fundraising products inspired by a test-and-learn culture to help keep the organisation's Individual Giving activity at the forefront of the UK charity sector
• Connecting with teams across the business to help generate income and engagement

You will be perfectly suited for this role if you have…

• A successful supporter engagement and fundraising background
• Previously designed successful supporter journeys
• Introduced and influenced new products and appeals to improve Individual Giving
• Excellent relationship building skills with a broad range of prospective fundraisers and supporters
• Strong budget management and forecasting experience

What next?

If you are interested in applying for this Supporter Engagement Manager role, or in learning more, then contact me ASAP:

Tel: 020 7269 6338

Email:

ProTax is acting as an Employment Agency in relation to this vacancy.

Kensington & Chelsea Social Council (KCSC) works to strengthen and promote local voluntary and community organisations and the communities they work with.

K&C Together (KCT) is a new programme run by KCSC, with funding from City Bridge Trust.  The programme will support voluntary and community organisations to operate in a representative, inclusive and participatory manner.  The role will also involve working closely with local communities, designing activities to empower and upskill residents to become actively involved in civil society and in decision-making at every level of local organisations.

This new role will have the responsibility of shaping how this programme will be delivered as well as managing its delivery, in response to the needs of the local voluntary sector and the community.

We are looking for an enthusiastic self-starter who can demonstrate their values, passion, ideas, experience and ability to work independently.  You will have experience of working in a charitable or similar organisation, and experience of creating structural or behaviour change.  You will need an excellent understanding of charity governance and experience of developing and delivering a range of training and learning activities.

The role requires excellent communication skills, the ability to lead and facilitate discussions and work with a wide range of people, including colleagues from diverse local voluntary and community organisations and local residents.

You will have the ability to manage projects and implement plans, in addition to identifying new opportunities.

If you would like a general discussion about this role in confidence, please contact Jenny Greenfield, Director of Services as detailed on the vacancy page.

To apply, please download the attached documents and click the Apply button where you will be redirected to our website vacancy page.

Closing date: Monday 17th February 2020, 9am.

Interview date: Tuesday 25th February 2020

You will raise awareness of the impact of Hospice services on the lives of patients and their families. This is a fantastic opportunity to be a content creator, designer, and distributor.

You would write stories and copy sensitively, boost digital engagement using analytics and design inspiring creatives.

 Acting as content creator, designer and distributor for the busy Communications Team you will produce communications to support awareness of St Luke’s Hospice care and income generating activities.

You will play a vital role in contributing to marketing activities, boosting the community, digital and social media engagement that makes our care possible.

Please provide a covering letter when applying.

At NCT, our volunteer network plays a vital role in supporting parents through the first 1,000 days of parenthood. Our aim is to support, serve and enable a great volunteering experience so that parents can support parents. As Volunteer Support Officer – Engagement, you will use your storytelling skills to inspire and engage volunteers and parents across our network. You will embed NCT’s case for support across all of our communication channels. Harnessing the voices of volunteers, you will work with teams across the organisation to co-produce our volunteering resources and shape our core messages.

As an experienced fundraising or volunteering professional you will apply your knowledge to ensure that branch volunteers are supported throughout their volunteer journey. Your general knowledge will be valuable for day-to-day support, and your customer service and communication skills will be first rate. Your specialist area of interest will be fully utilised to develop key areas of the volunteer journey and to review and develop volunteer recognition processes, volunteer communications, and deliver our annual awards programme (NCT Stars).

You will be based in our London office with occasional travel to branches across the UK and travel to our Bristol office once a quarter.  For the right candidate, we could consider this role as homebased with travel to London and Bristol twice a quarter and occasional travel across the UK.

For full details of this opportunity, please see Job Description.

Our benefits include:-

• 6 weeks annual leave plus Bank Holidays
• Cycle to Work Scheme
• Season Ticket Loan
• Life Assurance Scheme
• Matched Pension contributions

To apply, please supply a copy of your CV and upload a supporting statement of no more than one side of A4, where prompted, outlining your suitability for the role. 

Closing date: 8 am on 3rd February

Interviews: will be held in London on 11th February

Mission Without Borders (MWB), an international Christian charity, works with over 20,000 children and 9,000 families in Eastern Europe every year. Our vision is to bring practical and spiritual support, enabling and encouraging people to lift themselves out of poverty, and sharing the hope that is found in Jesus Christ.

We have a bold ambition for the future and recently undertook a major strategic review including a new mission, vision and values. Raising awareness in the UK for the work we undertake with children and families in Eastern Europe as well as achieving a significant increase in our voluntary income is vital if we are to respond to the growing needs of those living in poverty.

MWB are investing significantly in the UK and this position is one of several new roles being recruited for, to create a new, dynamic, collaborative and integrated fundraising team reporting into the UK Country Director.

Have you been successful in recruiting new supporters? Have you delivered a busy programme of appeals campaigns to existing supporters? Are you passionate to see people lifted out of poverty and fulfil their God given potential? Recruiting new supporters is key to our new strategy and a vital revenue stream in realising our vision.  We need a passionate and results driven individual with strong creative skills and excellent knowledge and experience of warm supporter, donor upgrade and acquisition campaigns. You will also need to have a good knowledge of both online and offline campaigns as well as CRM databases.

You will be working within a growing UK Country Team as well as MWB’s passionate Field staff. This exciting new position is about building great relationships, both internally and externally, as well as developing clear and focused supporter journeys.

The role is based at our offices at 175 Tower Bridge Road, London, SE1 2AG. The hours are 35 per week and the successful candidate will be entitled to 25 days annual leave and a contributory pension scheme. All applicants must be committed to Mission Without Borders’s Christian beliefs.

To apply please read the enclosed Job description and Person specification and send in your CV with a supporting letter. 

Closing date for receipt of completed applications is Wednesday 29th January 2020.  We plan a rolling programme of informal first interviews as soon as possible either face to face or by telephone with a final interview during the week beginning February 10th2020.

FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty by tackling food waste. We're looking to recruit a talented and experienced individual to help deliver our fundraising strategy. 

This is an exciting time to join FareShare Midlands as we develop and expand our operations across the East and West Midlands and look to grow our fantastic portfolio of corporate partners, trust, grant and foundations and community supporters.

We are looking for someone ambitious who wants to take a leading role in developing and driving forward our fundraising strategy to meet our growth plans. If you have experience in trust, foundation and grant writing, relationship building, engagement and stewardship of donors, this role is for you.

About FareShare Midlands

FareShare Midlands' mission is to save good food from going to waste. An independent charity, we work in partnership with FareShare UK to access and receive food that is surplus to requirements from retailers and manufacturers and engage many volunteers to help redistribute this to local charities and community groups that provide meals to vulnerable people including families and individuals who are homeless, unemployed, socially isolated or recovering from addiction.

FareShare Midlands supports over 400 local charities and community groups. In the last twelve months we redistributed over 2,700 tonnes of food, helping to create 6.4 million meals and feed 35,000 people each week. 

Responsibilities

Account Management

• Manage a portfolio of trust, foundation and grant supporters to cultivate strong, long-lasting partnerships
• Develop persuasive fundraising proposals and reports to increase donations from new and existing supporters
• Support the management of a portfolio of corporate partnerships including meeting with stakeholders, stewardship and impact reporting
• Build strong relationships with funding partners, both face to face and on the telephone
• Manage income and expenditure of project budgets communicating with both internal and external stakeholders
• Work closely with the FareShare UK fundraising team to maximise funding opportunities and share learning

New Business

• Identify a pipeline of new opportunities in trusts, grants, foundations and corporate to secure new income for FareShare Midlands
• Maintain records and analysis of new business secured
• Attend networking events as required to meet new potential donors

Donor Care

• Stewardship of some of our donors, corporate groups, volunteers and other supporters of FareShare Midlands, in line with our fundraising strategy  
• Act as first point of contact for individuals enquiring to support FareShare Midlands
• Send donors information and fundraising materials to support their fundraising for FareShare Midlands
• Ensure supporter interaction points (telephone, post, email) adhere to the highest standards

Administration

• Keep account plans up to date and internal stakeholders informed of key partnerships
• Maintain accurate financial records and budgets for all partners
• Keep application and reporting pipeline up-to-date and accurate
• Write and send outgoing thank you letters to individual donors and groups

Communication

• Ensure the activities of individuals and milestones of donors are promoted and celebrated through our social media and PR channels
• Develop communication plans to keep donors regularly informed of our impact
• Oversee content including proposals, presentations and fundraising packs to ensure high quality and brand adherence.
• Work closely with the FareShare UK marketing and PR team on communications activity

Person specification

Experience

• Experience of supporting or developing fundraising partnerships and maximising fundraising opportunities
• Experience of securing gifts from  trusts, grants and foundations
• Experience in writing compelling funding applications and impact reporting
• Experience in prospecting for new business and stewarding donors face to face
• Experience of customer care in a charity or sales environment
• Experience in keeping good administrative records
• Experience of presenting to a range of audiences

Skills, knowledge and abilities

• Knowledge of trust, grant and foundation fundraising, particularly around restricted funding
• Skilled at managing donor relationships and knowledge of corporate or community fundraising
• Excellent communication skills, good persuading skills and good writing skills
• Excellent numeracy skills and use of Excel
• Good relationship building skills, both inside and outside an organisation
• Ability to work to meet objectives and deadlines
• Ability and experience of working well in a team

Values and behaviours

• A commitment to Equal Opportunities
• An appreciation of FareShare Midlands’ mission and strategy
• Flexibility of approach and ability to work in a team
• Proven ability to develop and maintain good working relations, with both internal and external audiences

Closing date for receipt of applications is 11.59pm, Sunday 2 February 2020. Interviews Wednesday 12 February 2020.

Key information about the role

Reporting to and working closely with the Head of Philanthropic and Partnership Development, the Supporter Engagement and Stewardship Manager will take a creative approach to maximising income and support from high value prospects and supporters through the delivery of first-class engagement and stewardship activities.

Proactively developing new and existing relationships with a range of individual supporters and influencers, working closely with internal departments to deliver and monitor an agreed annual fundraising budget and plan, maximising financial contributions and raising awareness of Worldwide Cancer Research.

If you have significant experience of running successful high value client/fundraising campaigns and engagement events and in growing a portfolio of high value clients/supporters, then this is the role for you!

Who are we? Worldwide Cancer Research is a small charity with immense ambition - to see a day where no life is cut short by cancer. To bring that day closer the charity is growing.

What do we do? We find and fund bold ideas at the start of the cancer research journey all over the world. Kick-starting the life-saving advances of the future by sowing the seeds of new discoveries today. Funding brand new ideas and supporting researchers who ask big, challenging, new questions about how cancer works and how we can control it.

Being a small charity with currently 40 employees allows us to be open, honest and personal with our supporters. Everyone who works for this charity plays a significant role – without them we wouldn’t exist. If you want to speak to the CEO, you can. If you want to speak to the research team, you can. If you want to share your story, there will always be someone to listen.

To help bring forward the day when no life is cut short by cancer, we are looking for a Supporter Engagement and Stewardship Manager to join our Supporter Experience team. Is that you?

Please visit our job page to view the full job description

Marketing Officer

(ref: SUS2842)

£24,446 pro rata per annum

22.5 hours per week (possibility of increasing to full time)

Initial contract to 11 September 2020 - based in central Bristol

Working as part of the UK-wide Brand & Marketing team, this exciting new role will support the development and delivery of B2C marketing campaigns, plans and new initiatives, building understanding, interest and engagement with our target audiences using the marketing mix, including content, social media, web, email and partnerships.

With a good standard of education, you will have experience of working in a results-driven B2C marketing role as part of a marketing team.  You will also have experience of creating audience-focussed digital content, of planning and delivering multi-channel marketing campaigns and building good working relationships with partner organisations.  Excellent communication skills are required to produce engaging copy for the web, email, social media and for marketing materials.  You will be able to think creatively and use your excellent interpersonal skills to work with partners to help us reach new audiences.

You will have good editing and proof-reading skills and be organised with a good working knowledge of digital marketing principles and best practice, a high level of IT and digital literacy and be committed to the promotion of the Sustrans cause.  

Closing date for the receipt of completed applications is 9am on Monday 3 February 2020.  Interviews will take place in Bristol on Friday 14 February or Tuesday 18 February 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.