Brand and engagement officer jobs
How's your job search on our site?
The Email Channel Manager will play a crucial role in driving supporter engagement, fundraising, and brand awareness through effective email and SMS communication strategies. They will be responsible for ensuring ARUK's email channel delivers a consistent, personalised, and user-centric experience, maximising supporter engagement and conversions.
Key Responsibilities:
Strategic Leadership:
· Email Strategy Development: Collaborate with the Senior Manager to develop and implement a comprehensive email strategy aligned with ARUK's fundraising, brand, communication, and advocacy goals.
· Platform Management: Own and manage the Dotdigital account (email and SMS), ensuring optimal performance, deliverability, and compliance.
· Cross-Platform Collaboration: Lead decision-making on email components for all platforms used at ARUK (Dotdigital, Funraisin, Outlook, etc.), ensuring a consistent and user-centric experience.
· Audience-Centric Approach: Champion a customer and supporter-centric approach to email communications, prioritising personalisation, segmentation, and relevance.
· Decision-Making Authority: Serve as the final decision-maker for all email channel-related matters, including marketing campaigns, automated journeys, transactional emails, and SMS initiatives.
Tactical Execution:
· Campaign & Calendar Management: Own the email calendar, plan, execute, and analyse email campaigns, including the monthly newsletter, welcome journeys, and A/B tests. Manage and delegate this work to the Email Officer and/or Email Executive where appropriate.
· Automation: Develop and implement automated email workflows to nurture leads, welcome new supporters and customers, re-engage lapsed donors, and drive conversions.
· Data Collaboration: Work closely with the data team to segment audiences, personalise content, and ensure seamless data integration between Salesforce and Dotdigital.
· Integration Management: Manage the technical integration between Salesforce and Dotdigital, ensuring data accuracy and maximising automation capabilities.
· Reporting & Analysis: Provide detailed and accurate reporting on email performance, using data to drive optimisation and inform future strategies.
· User Journey Optimisation: Collaborate with the web unit to create seamless user journeys between the website and email communications.
Other Important Areas:
· SMS Channel Management: Manage and grow ARUK's SMS channel, leveraging its potential for timely and targeted communication. Also responsible for new 'SMS' adjacent channel strategies (e.g. Whatsapp).
· Continuous Improvement: Explore opportunities to upgrade Dotdigital to enable more reactive marketing based on web traffic.
· Knowledge Sharing: Share insights and best practices across ARUK, upskilling staff on effective email communication.
· Supporter Focus: Continuously monitor and analyse supporter data to understand preferences, identify churn risks, and optimise the email experience for higher engagement and growth.
· Using data and analytics to inform all aspects of email strategy, from segmentation and personalisation to campaign optimisation and automation.
· Collaboration: Particularly with the web team and data team, to ensure a seamless user experience and effective data utilisation.
· Strategic Focus: While tactical execution is important, strategic leadership in collaboration with the Senior Manager is essential, ensuring the email channel aligns with ARUK's broader goals and contributes to its mission.
Knowledge, skills and experience needed:
· Proven experience in email marketing, with a track record of developing and executing successful email campaigns.
· Strong understanding of email marketing best practices, including deliverability, segmentation, and personalisation.
· Experience in managing and optimising email marketing platforms, preferably Dotdigital.
· Expertise in data analysis and reporting, with the ability to derive actionable insights from campaign data.
· Excellent communication and stakeholder management skills.
· Experience in A/B testing and campaign optimisation
· Strategic thinker with the ability to develop and implement effective email marketing strategies
· Strong analytical and problem-solving skills
· Excellent attention to detail and organisational skills
· Proactive and results-oriented
· Passionate about using email marketing to make a positive impact
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications.
Key responsibilities:
The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.
Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels.
Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns.
Donor Acquisition (30%)
- Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities.
- Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
- Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support.
- Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.
Regular Giving (20%)
- As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.
- Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone.
- Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters.
Legacy and In-Memoriam Giving (20%)
- Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving.
- Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways.
New product testing (20%)
a. Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.
b. Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
Planning and reporting (10%)
- Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity.
- Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.
Other
- Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
- Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
- Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
- Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
- Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.
For full details, please download the recruitment pack.
The client requests no contact from agencies or media sales.
You'll support design and delivery of multi-channel creative, tell our incredible research stories, and work with storytellers to put their lived experience at the heart of everything we do. This is a varied and creative role, producing new social media and website content that resonates with our communities, works to optimise our digital channels to maximise engagement, and helps to deliver our new content strategy.
About you
If your knowledge, skills and experience include the following then we'd love to hear from you:
- Experience in planning and creating high-quality, multi-channel content shaped by insight and informed by SEO.
- Experience in using social media and project management tools.
- A solid understanding of the social media landscape, technologies, emerging channels and trends.
- Experience of content production workflows for communications, from briefing, insight and planning to creation alongside Brand team, to delivery.
- Experience of community management of large, busy social media audiences.
The client requests no contact from agencies or media sales.
As Digital Marketing Officer at Crimestoppers, you’ll help bring powerful campaigns to life through engaging digital content, social media and short‑form video. Working across Crimestoppers and our youth service, Fearless, you’ll play a hands‑on role in planning, creating and sharing content that encourages people to speak up and stop crime completely anonymously. This is a fast‑paced, creative role where you’ll build your digital skills, collaborate with passionate colleagues and young people, often feature on camera, and see the real‑world impact of your work from day one.
This role would suit someone who is creative and curious, enjoys making digital content, feels comfortable learning by doing, and is keen to start or develop a career in digital media.
You'll find the full job pack along with this add; please have a read before submitting a CV and covering letter.
1 year FTC | Head office based | £27,818 | Basic DBS required
The client requests no contact from agencies or media sales.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
-
Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
-
Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
-
Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
-
Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
-
Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
-
24-hour confidential Employee Assistance helpline
-
Private health insurance
-
Flexible hours
-
5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
-
Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
-
Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
-
Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
-
Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
-
Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
-
Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
-
Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
-
Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
-
Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
-
Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
-
Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
-
Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
-
Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
-
Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
-
Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
-
Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
-
Collect and analyse feedback, producing short evaluation summaries to inform future planning.
-
Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
-
Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
-
Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
-
Event logistics prepared within agreed timelines
-
Accurate event information published and updated within required timeframes
-
Participant satisfaction and engagement measured through surveys
-
Conference and event attendance targets met
-
CRM data entry completed within 2 working days of events
-
Budget expenditure tracked monthly with minimal variance
-
Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
-
Experience organising in person events from start to finish for over 300 attendees.
-
Experience liaising with suppliers, venues and speakers.
-
Experience with CRM/data entry, with close attention to detail.
-
Experience organising and hosting remote events.
-
Understanding of hybrid events.
Desirable
-
Experience in the charity sector.
-
Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
-
Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
-
Understanding of the importance of safeguarding around events.
-
Exceptional communication skills.
-
Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
-
Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
-
Skilled in problem solving, with a proactive, solutions focused approach.
-
Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
-
Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
-
Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
-
Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
-
Resilient and adaptable, able to navigate complexity.
-
Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
-
Demonstrable commitment to equity, diversity and inclusion.
-
Personally, and professionally, responsible with high standards of integrity and accountability.
-
A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Job Title: Marketing Officer
Reporting To: Senior Marketing Officer
Salary: £26,846 – £31,439
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity, Liverpool/Hybrid working
Job Purpose:
The purpose of this role is to help to shape, support and deliver marketing plans for Alder Hey Children’s Charity for a wide range of stakeholders, reporting to the Senior Marketing Officer This is a broad and varied marketing role which requires creativity, excellent communication and project management skills to help the charity plan and execute its marketing, fundraising and brand campaigns.
Main Duties/Tasks
Marketing Planning, Campaign Delivery & Performance:
- Support the Senior Marketing Officer and Marketing & Communications Manager to implement marketing plans and campaign strategies.
- Ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
- Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
- Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
- Use market research and data to drive continuous improvement in marketing activity.
- Evaluate and share actionable learnings to optimise future campaigns.
- Analysis of campaign performance and audience insights to inform future marketing decisions.
Content, Channels & Brand:
- Creative and powerful copywriting skills aligned to the values of the Charity. Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, email, magazines, brochures, scripts and social media.
- Creation of powerful stewardship content in partnership with fundraising teams.
- Collaboration within the marketing team across branded social channels to drive growth and engagement.
- Collaborate with the Trust Comms team for campaign and content capture in line with Trust Policy.
- Upholding of brand positioning to always agreed deadlines.
Stakeholder Management, Delivery & Operations:
- Manage the production and distribution of marketing materials across external suppliers as required.
- Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations.
- Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
- Attending and participating in events, team meetings, compulsory training etc.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
- Any other reasonable duties as required by your line manager
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.
Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
____
*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working
37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
Closing date: Monday 5th May
Interviews: Tuesday 13th May
Your covering letter should answer the following questions:
• Why you are interested in the opportunity?
• How do you meet the person specification?
Covering letters should be no more than one side of A4.
London Landmarks Half Marathon Communications & Engagement Officer
The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.
This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.
Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.
Working across social media, email and web, you’ll use insight to continually improve communications.
This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.
To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.
The client requests no contact from agencies or media sales.
We are seeking a talented and creative Communications Officer to join our dynamic team to cover a period of maternity leave. The Communications Officer will play a crucial role in enhancing the ASE’s external and internal communication efforts. The ideal candidate will be a talented multitasker with excellent communication skills, a strong grasp of social media platforms, maintaining website content using a CMS, graphic design expertise, and a keen eye for detail. This individual will be responsible for enhancing our brand presence, engaging our audience, and maintaining consistent and effective communication across various channels. Understanding that this is a broad role, if you are experienced in one area but would need a bit more guidance in another then we are still interested to hear from you.
Mission: to promote excellence in science education
The client requests no contact from agencies or media sales.
There when it matters
Sue Ryder is looking for a Social Media Manager To develop the strategic management and growth of Sue Ryders busy social media channels with the support of the Senior Social Media Manager.
In this role you will lead on paid social media activity across Meta and other channels managing
ad accounts to support our income-generating activities, including fundraising and retail,
promotion of our end-of-life care and grief support services, and supporting our brand
awareness activities.
Reporting to the Senior Social Media Manager and line managing our Senior Social Media Officer the role has close liaison with colleagues from across the whole organisation particularly Fundraising
This is an exciting opportunity for an experienced Social Media manager to make a real and lasting impact — helping Sue Ryder reach more people at the moments that matter most.
About the role:
- Support the Senior Social Media Officer to develop and maintain our national local and retail social media channels by planning and creating high-quality and engaging content.
- Manage the daily moderation rota across the team, participating in tasks and sharing opportunities for engagement.
- Lead paid social activity across income-generation, guiding the Senior Social Media Officer with their projects and acting as key contact for others.
- Develop and implement a retail social media strategy, with support from the Senior Digital Manager, to enable teams to promote their activities and enhance our national channels Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions.
- Deputise for the Senior Social Media Manager in relevant meetings and represent the social media team in agreed project groups.
Essential:
- Demonstrable experience and understanding of developing a social media communications strategy and delivery plans, including securing buy-in from colleagues across the organisation
- Strong line management skills and the ability to influence colleagues from other directorates
- Intermediate level skills in Canva, Photoshop and Premiere Pro (or other image and video editing software)
- Confident using Meta Business Suite, listening tools (preferably Sprout Social) and all social media platforms
- Experience working with PR and Brand & Marketing teams across integrated campaigns
- Demonstrable experience in managing and reporting on a large and busy portfolio of social media accounts across multiple platforms, including excellent knowledge of GA4, Looker Studio and native platform analytical tools
Desirable:
- Digital fundraising experience
- Experience of working in the charity sector
- Social Media Manager January 2026
- Wider understanding of digital marketing
- Experience working with external agencies
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Closing date: 12th May
Interviews: CV’s reviewed as received
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
If you require support to compete an application or participate fully in the interview process, please let us know
If you want more than just a job, we want you.
Join the team and be there when it matters.
Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they’ve been physically or psychologically harmed through policing.
Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing – from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn’t end with a shift, and that families are often affected too. We’ve evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we’re fiercely independent so we can focus on what people really need.
Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we’re committed to strengthening the people behind the force – and we’re looking for those who want to be a part of that work.
About the role
As our Engagement Officer, you’ll play a key role in raising awareness of Police Care UK, strengthening relationships across policing and local communities, and supporting events and initiatives that increase engagement, partnerships, and income generation. You’ll be the friendly, confident presence representing the Charity at policing events, community activities, conferences, and fundraising opportunities - ensuring Police Care UK is always represented with professionalism, warmth, and impact. This is a varied, outward-facing role that will suit someone who enjoys meeting people, building relationships, and bringing our mission to life.
What you’ll do
- Grow awareness and engagement with Police Care UK across community groups, partner organisations, supporters, and potential beneficiaries, increasing visibility within key audiences.
- Act as a central point of contact for event, engagement, and speaking enquiries from community organisations, charities, corporate partners, event organisers, and other external stakeholders.
- Coordinate the Charity’s attendance at community events, fundraising activities, and conferences, including planning logistics, preparing materials, supporting volunteers, and gathering post-event insights.
- Support the Executive Leadership Team to ensure appropriate representation at higher-profile events, preparing briefing materials and ensuring consistent messaging
- Collaborate with the Volunteer Manager to identify and support volunteer involvement at events, community activities, and awareness opportunities.
- Support the Fundraising team by promoting community fundraising, challenge events, payroll giving, and corporate partnership opportunities to a wide range of audiences.
- Develop insight into our audiences, helping the organisation better understand supporter motivations, community needs, and engagement opportunities.
- Serve as a brand ambassador for Police Care UK and to represent the Charity values in all that you do.
- Work within agreed KPIs to measure the success of engagement activities and ensure alignment with the Charity’s strategic objectives.
- Assess and prioritise event and engagement opportunities, ensuring each activity has clear objectives, outcomes, and value for the Charity.
What you’ll bring
Essential
- Excellent written and verbal communication skills with strong attention to detail.
- Strong time-management skills and the ability to stay organised in a busy environment.
- Confidence presenting and delivering key messages in an engaging, accessible way.
- Experience motivating and supporting people in a friendly, professional manner.
- Ability to work collaboratively and adaptively in a dynamic environment.
- Strong IT skills, including Microsoft Office.
- Experience engaging with people from diverse backgrounds.
- Experience using CRM systems to log and track engagement data.
- Experience managing projects or new initiatives.
- Experience organising events and preparing supporting materials.
- Understanding of, and empathy for, the mental-health challenges faced by those in high-pressure roles, including policing.
Desirable
- Evidence of CPD in communications, engagement, or related fields.
- Strong analytical skills and experience working with data.
- Interest in public service, community engagement, or the charity sector.
- Experience working within a policing environment.
- Experience working with volunteers.
- Experience supporting fundraising or income-generation activities.
- Experience handling sensitive conversations or supporting individuals in challenging circumstances.
- Broad understanding of UK policing.
Why work with us
You’ll be joining a forward-thinking, committed and values driven team making a real difference to the people who keep our communities safe. We offer:
- Enhanced wellbeing support
- Pension scheme with up to 8% employer contributions
- Development opportunities
- A 35-hour working week
- A supportive, collaborative culture
- The chance to make a meaningful impact on the lives of police, staff, volunteers, and their families
Contract: 12 month , fixed-term
How to Apply: Please submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Limitations: This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy: The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
REF-228 175
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for a proactive and ambitious Digital Engagement Officer to join our Marketing and Communications team, reporting to the Head of Marketing. You will take ownership of our UK and US websites and support the delivery of our email communications. You will play a key role in developing and optimising our website and email communications, supporting the Head of Marketing to build brand awareness and drive customer acquisition to generate sustainable long term income. You will be someone who naturally spots opportunities for improvement, thinks creatively, and uses data and insight to evolve our digital channels. With a hands‑on and can‑do approach, you will help strengthen engagement, grow our supporter base, and bring our mission to life online.
Key responsibilities will include:
- Managing updates across the UK and US websites using WordPress for content updates, imagery, navigation and site structure as needed.
- Leading the development and optimisation of engaging website content to drive acquisition and effectively engage existing audiences.
- Monitoring website performance, accessibility, core web vitals, and overall site health, raising issues with developers as required.
- Analyse website traffic, user behaviour, and conversion performance to inform optimisation and improvement opportunities.
- Own and optimise key digital user journeys, identifying friction points and driving conversion improvements across channels.
- Leading the planning, building, and delivery of all email communications for UK and US audiences.
- Developing and optimising automated email journeys using segmentation and behavioural triggers to improve engagement and retention.
- Reviewing and creating fresh, engaging email content that reflects user needs and organisational priorities.
- Managing our fundraising and event platforms, ensuring donation journeys are clear, user-friendly, and accessible.
You should have:
- Proven experience in a digital engagement role, preferably in the non-profit sector
- Proven expertise managing website content (WordPress or similar).
- Proven expertise using Charity Digital & Virtuous (or similar email platform)
- Experience in writing compelling and effective copy to engage specific audiences
- Basic understanding of HTML/CSS.
- Strong understanding of UX principles, accessibility, and responsive design.
- Experience using analytics platforms (e.g. GA4, GTM).
- Understanding of GDPR, data privacy, and digital safeguarding.
- Ability to interpret data and use insights to guide improvements.
- Strong attention to detail and commitment to user-centered design.
- Excellent communication and stakeholder management skills, helping to translate content for digital channels.
- Strong organisational and project management skills.
- Creative, innovative, and proactive mindset, wanting to explore new ways to improve our digital channels.
- A commitment and empathy to the work and values of World Jewish Relief.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question. Please explain your reasoning and draw on your experience where possible:
Please provide a specific example where you have assessed the health of a website and describe the methods you used to analyse data and the actions you implemented as a result
Interviews will be held in week commencing 18th May
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Job Title: Senior Marketing Officer
Reporting To: Marketing and Communications Manager
Salary: £31,125 – £39,926
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity, Liverpool/Hybrid working
Job Purpose:
To drive the planning and delivery of integrated marketing campaigns for Alder Hey Children’s Charity, supporting fundraising and organisational objectives, reporting to the Marketing and Communications Manager. The role will oversee workflow and priorities, manage marketing officers, and ensure campaigns are delivered to a high standard. The Senior Marketing Officer will also play a key role in shaping marketing strategy, analysing performance and driving continuous improvement across fundraising marketing activity. This is a broad and varied marketing role which requires creativity, communication and project management skills to help the charity plan and execute its marketing and brand campaigns.
Main Duties/Tasks
Strategic Planning, Leadership & Performance: ·
- Work with the Marketing & Communications Manager to shape long-term marketing plans and campaign strategies.
- Provide strategic guidance to ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
- Represent the marketing function in cross-departmental planning.
- Develop marketing processes, templates and workflows to improve team efficiency.
- Implement and oversee internal systems for content management, consent, image banks, brand guidelines etc · To continually improve performance of team members encouraging collaboration and sharing feedback and high-performing and positive marketing team culture.
- Lead regular one to ones with team members.
- Ability to provide strategic marketing integration advice for fundraising campaigns
- Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
- Use market research and data to drive continuous improvement in marketing activity.
- Evaluate and share actionable learnings to optimise future campaigns.
Campaign Delivery, Content & Channels:
- Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
- Creative and powerful copywriting skills aligned to the values of the Charity.
- Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, magazines, brochures, scripts and social media.
- Creation of powerful stewardship content in partnership with fundraising teams
- Collaboration within the marketing team across branded social channels to drive growth and engagement
- Collaborate with the Trust Comms team for campaign and content capture.
Stakeholder Management, Brand & Operations:
- Manage the production and distribution of marketing materials across external suppliers as required.
- Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations. ·
- Upholding of brand positioning to always agreed guidelines.
- Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
- Attending and participating in events, team meetings, compulsory training etc.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
- Any other reasonable duties as required by your line managerOur Values
-
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.
Our values are:
- Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
- Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
- Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
- Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
___
*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working
37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
Job Closes: Tuesday 5th May, 12pm
Interviews: Thursday 14th May
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
1. How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
2. Why do you want to work for Alder Hey Children’s Charity?
Reporting to the Creative Manager, The Artworker plays a vital role in delivering high-quality brand assets as well as online and offline campaigns that raise awareness of the Yorkshire Cancer Research brand, supporter acquisition and engagement.
This creative role focuses on applying the charity’s visual brand guidelines to a range of creative applications, having a keen eye for detail and a passion for crafting channel-ready visuals.Duties include:
•Developing artwork for a range of applications including, for example, brochures, reports, social media graphics, digital assets, event materials, posters etc.
• Working with and applying the charity’s brand guidelines to create on-brand artwork, gaining and documenting relevant approvals, producing final artwork and supplying this to colleagues / external suppliers as required to meet campaign deadlines.
• Collaborating with the Creative Manager / Graphic Designer to schedule and manage artwork priorities, ensuring assets are delivered on time and in line with marketing brief requirements.
To be successful in this role you will need expert knowledge of Adobe Creative Cloud, especially InDesign, Illustrator, Photoshop, and Acrobat.You will also need strong understanding of print production, including colour management, spot colours, diecuts , finishes, and pre press requirements.
Digital artwork skills are also needed for this role, such as preparing assets for web, social, and email as well as exceptional attention to detail. For further details please refer to the role profile.
The charity is a responsible and flexible employer.We welcome any discussion for flexible working at the offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us at via out website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.
This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.
About us
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.
Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.
We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received.
We look forward to hearing from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, Centre 404 works alongside people with learning disabilities and their families so they can live fuller, more connected lives. The voices, stories and impact behind that work matter — and we’re looking for a Senior Communications Officer to help make sure they are heard with care, clarity and purpose.
Centre 404 is a community‑rooted health and social care charity in North London, where values shape practice and communications are central to our impact. This is an exciting opportunity to take ownership of our communications across digital channels, campaigns and publications, shaping how Centre 404 is seen and understood.
Working closely with the Director of Children, Young People, Families & Engagement, the Fundraising Manager and colleagues across the organisation, you’ll play a key role in strengthening engagement, supporting fundraising, and ensuring lived experience sits at the heart of everything we communicate.
About the role
- Lead day‑to‑day delivery of Centre 404’s communications across digital channels, campaigns and publications
- Maintain an engaging, accessible and consistent presence across our website, social media and e‑communications
- Create high‑quality, audience‑focused content that brings our work and impact to life
- Handle stories and case studies sensitively and ethically, in line with safeguarding and confidentiality standards
- Maintain and develop Centre 404’s brand and tone of voice, ensuring warmth, clarity and consistency
- Deliver communications campaigns and key publications, including our annual impact report
- Work closely with fundraising colleagues to support supporter engagement and donor communications
- Provide light‑touch media and PR support, including drafting press releases when appropriate
- Act as a trusted point of contact for communications advice across the organisation
- Use feedback and insight to continually improve the quality and effectiveness of our communications
- Manage an agreed communications budget and ensure value for money
This is a standalone role with a high degree of autonomy, offering the chance to make a real difference in a values‑led organisation.
About you
We’re looking for someone who:
- Has experience working in a communications role, delivering activity across multiple channels
- Is an excellent writer with strong editorial judgement and attention to detail
- Understands digital communications, including websites, social media and e‑communications
- Can translate complex or sensitive information into clear, engaging and appropriate content
- Has a strong understanding of accessible, inclusive and audience‑centred communications
- Is comfortable managing their own workload and priorities while working collaboratively
- Brings a thoughtful, ethical and emotionally intelligent approach to storytelling
- Shares Centre 404’s commitment to respect, inclusion, dignity and safeguarding
Experience in the charity, health or social care sector — particularly producing publications or supporting fundraising communications — would be an advantage, but is not essential.
Why work for Centre 404?
At Centre 404, values aren’t just words — they shape how we work every day. We offer a supportive, collaborative environment where your work will have a genuine impact on people’s lives. You’ll have the opportunity to shape our communications, grow your skills and contribute to a mission you can truly believe in.
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 75 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.













