Brand Communications Manager Jobs in Blackfriars, Greater London

This exciting role is an important part of the PR and Media team which works to increase the Foundation’s profile and reputation with target audiences. We aim to strengthen our brand presence and ability to influence and inform decision makers by engaging professional stakeholders and the public through media and other communication channels. 

What does the role involve?

· Delivering key communications projects, particularly related to our policy and research work, in a coordinated and strategic way.

· Being a source of expert communications support to senior management colleagues and organisational spokespeople.

· Supporting the development and delivery of campaigns including our Mental Health Awareness Week.

What skills, knowledge and experience are we looking for?

· Knowledge and experience of running effective communications campaigns.

· Proven writing and editorial skills, capable of delivering engaging and concise copy for a range of communications channels.

· Demonstrable ability to develop a wide range of contacts in the media and external environment, and to work in partnership with other organisations.

· Interest in mental health, public health, and social justice.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post; you must be able to demonstrate your eligibility to work in the UK. 

How to apply

 If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application on our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification.

Applications will close at 5pm on Monday 20 May 2024 and we are unable to accept late applications. 

Interviews are planned for w/c 3 June 2024.   Those shortlisted will be asked to do a task in advance of the interview and discuss on the day.

We believe our people should represent the communities, organisations and individuals we work with.  Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us.  We make reasonable adjustments throughout the recruitment process and during employment.  Disabled candidates who meet all the essential person specification criteria will be offered an interview.  Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing).  We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

We are looking to recruit a Senior Event Coordinator as part of the Events team, supporting the organisation and delivery of FIGO events – including the biennial FIGO World Congress, online and regional events, webinars and internal FIGO events – providing an excellent experience to our growing network of stakeholders.

(For further detail about this role, please review the attached Job Description and Person Specification).

We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history. 

Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.

Funding Business Manager

P/T– 26 hours per week

Dyscover is a small, specialist charity providing long term support and opportunities to adults with aphasia, a complex language disability. We are looking for an experienced Business Manager with a strong Fundraising and Marketing background to join our team.

· Experience raising income from a range of income streams particularly Trusts and Foundations also including skills in managing events, individual donors, legacy, corporate and community fundraising.

· Finance and Project management experience.

· Strategic development skills.

· Health, wellbeing, and disability experience within the sector would be ideal.

· Marketing experience; organisational promotion, digital, social media, website and branding. Health service marketing would be an advantage.

· Excellent interpersonal & communication skills with good disability awareness.

 Location: Office based (Hybrid considered) Leatherhead KT22 0BN with free car parking.

Salary: £35k (pro-rated)

This is an essential management role within an expanding, unique and innovative organisation which strives towards being a centre of excellence for people with aphasia.

A highly productive, energetic and extremely well organised individual is required to take responsibility for managing the business side of the charity.

In this rewarding role, you will need to be a strong team player with a good line management style, flexible and confident in initiating decisions, engaging with stakeholders, and communicating effectively. You will need to be able to simultaneously deliver on a number of key projects and funding applications and work to tight deadlines. Experience of working in the 3rd sector is essential.

You will be in regular contact with adults with care and support needs and their families and will play an important role within the organisation, so empathy, patience and a sense of humour are essential.  k

Extended closing date for applications is 11.59pm Wednesday 8th June 2024

The Social Media Manager is an integral role within the Marketing team at CoppaFeel! and will play an essential part in supporting our 3-year organisational growth strategy. The Social Media Manager needs to be social obsessed with a keen eye for new and emerging trends that will ensure CoppaFeel!’s social channels organically reach our 18 - 24 year old target audience. 

In this role you’ll work with our Senior Social Media Manager to execute and manage the delivery of our social media strategy. You will be responsible for our social media content creation, ensuring we stay on top of emerging trends and that our health messaging is delivered in an accurate way. You will work collaboratively with the wider Marketing, Fundraising, Operations and Education teams within the organisation. 

This role is a hyrbid role, with an expectation to be in the office 2 days per week.

The right candidate will be proactive, creative and organised, as well as being fully immersed in youth culture and digital trends. Ultimately you will have a real desire to make a difference, ensuring that all breast cancers are diagnosed early. 

About CoppaFeel!

CoppaFeel! is the UK’s only breast cancer charity awareness charity for young people. Our mission is to ensure all breast cancers are diagnosed early and accurately by educating young people on the signs and symptoms of breast cancer, encouraging them to check and empowering them to speak to their GP if they notice something unusual. 

Key Responsibilities

• As the heartbeat of our social channels, you’ll ensure that we’re agile and reactive to emerging trends. You’ll be creating engaging content both in and out of the office, engaging with our target audience. 
• Responsible for the scheduling and production of content across our social media channels. 
• Create social media content that reflects CoppaFeel!’s brand guidelines and tone of voice. 
• Ensure monthly analytics and reporting that can be used to inform the social strategy and make recommendations for optimising content by channel and audience. 
• Deliver best in class community management, engaging with CoppaFeel!’s audience and encouraging interaction. 
• Monitor, respond and report back on feedback, comments and queries in a timely manner. 
• Build relationships with new and existing supporters, content creators and media contacts. 
• Work alongside Education and Fundraising teams to promote awareness and fundraising activities with our online communities. 
• Work with the Education team to mobilise UBT and CoppaChallenge participants across social channels to maximise peer-to-peer reach.
• Stay up to date with industry news, to enable us to be innovative and promote the growth of our channels. 
• Work with young people to ensure that our social channels are the product of co-creation. 

Skills, Knowledge, and Personal Attributes

• Social media obsessed, with finger on the pulse for all new and emerging trends. 
• Evident understanding of 18 - 24 year old target audience. 
• Evidence of inspiring creativity. 
• High degree of professional and personal familiarity with Instagram, TikTok, Snapchat, YouTube etc. 
• Expert in creating native content in apps ahead or in line with trends.
• Strong copywriting skills. 
• Ability to communicate and collaborate effectively. 
• Experience with social media management software (i.e. Sprout Social).
• Photography skills and use of DSLR camera. 
• Proficient in design software including Adobe Creative Suite and Canva with an aptitude for visual design.

CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity.  We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.

The closing date for this vacancy is the end of May, however, we will be actively interviewing throughout so early application is advised. CoppaFeel! reserves the right to close this vacancy early if we receive high levels of applications for the role. 

We are Global's Make Some Noise - the official charity of Global, the Media & Entertainment Group 

Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with the aim to make sure that nobody is left facing life’s toughest challenges alone.

We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold.

To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK. Find out more here.

Guide Salary:

The salary for this role is circa £40,000.

3 best things about the job

• Represent a charity affiliated with UK’s top radio stations and well-known radio personalities like Amanda Holden, Kate Garraway, and Chris Moyles, to deliver standout charity partnerships with a difference.

• Thrive in a dynamic, supportive environment where growth and development are encouraged, surrounded by inspiring teammates.

• Make a tangible impact by using your skills to support good causes across the UK.

Measures of success – 

In the first few months, you would have:

• Identified new opportunities to develop off-air partnership income through corporate funding applications, charity of the year proposals and where relevant, Trust and Foundation applications.

• Developed a solid understanding of Make Some Noise’s offering and charity portfolio, to leverage them effectively for building new partnerships. 

• Provided exceptional account management, ensuring partnership deliverables align with key objectives and ensure smooth implementation using strong project management skills. 

Responsibilities of the role

• Be responsible for securing a fixed amount of new business annually. Identify and secure new high-value partners through proactive prospecting, engaging pitches, and effective relationship building.

• Collaborate with internal stakeholders for seamless partnership delivery, including Grants and Operations, Finance, Legal, and more.

• Brainstorm creative partnership solutions to help us stand out and win both proactive and reactive briefs.

• Identify, explore and network with relevant corporates and philanthropic foundations. 

• Diligently lead account management of large partnerships, providing materials, resources, contracts and project plans as required.

• Produce comprehensive partnership reports to summarize activities to highlight key learnings and recommendations.

• Provide support to Head of Brand Partnerships on all projects and practice adaptability according to external and internal priorities. 

• Develop strong working relationships and exceed expectations with partners to secure repeat business.

• Produce compelling case studies and pitch documents to support new business endeavours and potential award entries.

• Provide leadership and support to the Senior Partnership Executive, providing the tools, processes and encouragement for them to achieve their KPIs. 

What you will need

• Proven track record of hitting fundraising targets within a charity setting, with a goal-oriented mindset.

• Exceptional interpersonal and communication skills, both written and verbal.

• Strong project management abilities, with excellent time management and attention to detail.

• Proactive approach to new business, with a passion for pitching, coupled with strong design and copywriting skills.

• Resilience and resourceful - from problem-solving to generating innovative fundraising ideas.

Desirable qualifications

• Experience in working for a grant-giving charity and / or media environments.

• Track record of securing significant sum multiyear partnerships or restricted grants. 

• Bid writing or charity of the year application experience. 

• Line management experience. 

NOTE:

We are only able to accept applications from UK based candidates at present.  Please provide a cover letter, your current notice period, and a link to your portfolio or examples of work if available.  

Job Title:          Junior Graphic Designer

Hours:              Full Time – 35 hours per week

Reports to:       Designer

Salary:              £25–28K (dependent on experience)

This is your chance to join a national charity committed to improving the outcomes of all children by advocating for and telling the stories of parents and parent volunteers. Parentkind has begun an exciting new chapter delivering new products and campaigns, and we are looking for high-performing team players to join our fun and friendly marketing team. 

Main purpose and scope of the role:

To support and work in collaboration with our lead designer at Parentkind to: 

• Develop, implement and maintain a new brand for Parentkind
• Create best-in-class design of print and digital assets, including magazines, guides, videos, website, campaign and social media assets
• Collaborate with internal and external stakeholders providing creative and innovative design support for Parentkind projects 

Duties and key responsibilities:

Under the guidance of the Lead Designer at Parentkind

1.Design:

• Champion the Parentkind brand across all designed assets and activities to ensure brand integrity and consistency
• Design assets which will include but are not limited to; print and digital magazines, guides, social assets, email designs, web assets, video content and PowerPoint templates
• Contribute creatively to large campaigns and activities ensuring that we are delivering best in-class and impactful design, that effectively represents and promotes our vision
• Conduct thorough quality checks on deliverables to ensure accuracy

2.Project management:

• Lead on the delivery of design activity such as guides, social and email campaigns, ensuring that design work is delivered to time and allows for revisions, sign-off and launch deadlines
• Manage multiple projects simultaneously and prioritise effectively
• Assist in managing and organising design assets, including image libraries, templates and project files

3.Collaboration:

• Work with the lead designer at Parentkind to support on projects, refine design outputs and deliver work within the Parentkind brand and to deadlines
• Work collaboratively with internal and external stakeholders to ensure that design work meets the objectives of the relevant projects and is done so within the Parentkind brand

4.Continuous learning:

• Work with others across the organisation as well as independently to understand our key audiences so that the work delivered is audience-focussed
• Stay informed of the latest design trends, technologies and best practises so that Parentkind’s work is forward-thinking and impactful

General Responsibilities

• To ensure Data Protection procedures are followed at all times
• To keep abreast of relevant educational policy and legislation affecting our key audiences
•  To be flexible within the remit of the post
• To undertake other duties as reasonably requested 
• To be self-servicing
• To attend and participate in Parentkind’s performance, development and training programmes.
• To abide by organisational policies, codes of conduct and practices.
• To be responsible for the health, safety, welfare of self, other members of staff and visitors. 

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.  

It has never been a more important time for Crisis. With homelessness a growing issue across Great Britain and a general election on the horizon, the News and Media team, and our work with high-profile supporters, play a central role in securing the changes we need to see happen to ensure that everyone has a safe and stable place to call home.   

About the role  
As Crisis’ Media and Artist Liaison Officer, you will play a key role in securing impactful media coverage that inspires the public and politicians to join our fight to end homelessness by raising awareness of our influencing campaigns and fundraising events. You will help to build Crisis’ profile by bringing to life our work, demonstrating how we end people’s homelessness for good through education, training and support with housing, employment, and health. You’ll also identify, build and nurture relationships with artists and influencers to secure their support for Crisis and our work, whether that be political campaigning, fundraising or our commercial and retail offering. 

Your role will be creative and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their stories and empower them to do so. You’ll help create hard-hitting news stories and media hooks that engages our audiences and raises awareness of Crisis’ work. You’ll also work with our Artist Liaison Manager to utilise our high-profile supporters and ambassadors to inspire and raise awareness of our cause with key audiences and develop creative and engaging ways to amplify our media campaigns on social media. You will also help make the most of reactive opportunities that come through to our press office and help build strong relationships with key journalists.   

Location: Based in London office (Working from home is an option in line with Crisis’ Hybrid Working policy with a minimum of two days a week working in the office)

About you  
To be successful in this role you will have:  

• Experience of working within a busy press office environment/ PR agency or as a journalist.    

• Experience of generating engaging and impactful media and talent plans that secure stand out coverage across news, consumer, online and regional media.   

• Excellent writing skills, with the ability to write for a range of audiences and outlets including news, consumer, and trade.  

• Experience of working with high profile people (including influencers) and management teams.    

• Experience of working with and interviewing case studies, identifying and preparing stories for the media and empowering people to share their experience.  

• Good knowledge of the UK media, celebrity, and influencer landscape

• Dedication to Crisis’s purpose and values including equality and social inclusion.   

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave   

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm  

• And more! (Full list of benefits available on website)  
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.    

How to apply  

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.  

Closing date: Monday 27 May 2024 (at 23:59)  

Interviews will be held on Thursday 6 and Friday 7 June 2024. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

   
Registered Charity Numbers: E&W1082947, SC040094  

An exciting opportunity has arisen to join Tearfund as Head of Communication and Digital Strategy. You will lead communications strategy, brand and digital; overseeing the activities of all teams that communicate directly with our audiences, ensuring cut through and consistent on-brand messaging.  You will lead Tearfund's communications strategy so that it is clear, precise and conveys the heart of Tearfund to every audience. You will sustain high momentum in the development of the Global Fundraising and Engagement Group's Digital Maturity. 

Do you have experience of:

• Formulating communications strategies to UK and international audiences
• Strategic planning and advising executive teams
• All aspects of digital marketing communications
• Communicating cut through, on-brand messages in line with corporate goals
• Growing brand awareness and engagement 
• Integrating communications teams and functions
• Budget management and team leadership

Do you have knowledge and understanding of:

• Relief and development issues
• Communicating to a range of different Christian audiences 
• Fundraising & marketing
• Digital Maturity and transformation 
• Working across varied audiences in the UK and Globally
• Agile delivery

Do your skills and experience match the above? Then we'd love to hear from you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
 
All applicants must be committed to Tearfund's Christian beliefs.
 
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

JOIN THE TEAM AT HAVEN HOUSE CHILDREN’S HOSPICE

We are hiring an experienced Digital Fundraising & Marketing Manager to help us grow our fundraising and supporters and improve our brand presence in the areas we deliver our care. We want someone to join us who loves being part of a hardworking and collaborative team.

If you are dedicated and ambitious, Haven House Children's Hospice is an excellent place to grow your career. Don't hesitate to apply.

Responsibilities:

• To work with the team to collate an overall digital fundraising plan, communication channels, and measures of success
• Develop, create and implement multichannel digital fundraising campaigns, working with the relevant fundraising team
• To monitor new digital fundraising opportunities, agreeing tests with managers subject to budgets, and reporting on performance
• Evaluate, assess and adjust campaigns against digital fundraising and marketing key goals
• Help improve the website as a tool for fundraising and supporter engagement, focusing on the creation and development of landing pages, donation forms, and supporter actions
• Create engaging, impactful, and creative content to support fundraising and marketing campaigns for paid and organic digital and social media activity maximising engagement levels and income growth whenever possible.
• To lead ongoing strategic and operations testing across emails and digital fundraising to optimise fundraising for Haven House
• Produce high-quality, timely and inspiring emails for donors and supporters, to increase income and engagement
• Devise and manage innovative social media campaigns to increase social engagement, ensuring suitable mechanisms are in place to effectively evaluate their success
• Work with website developers to implement Google Analytics and Facebook tracking across the website and third-party tools
• Experience with creating and producing newsletters and appeals within an email service provider and experience with building campaigns through social media tools like Facebook Ad Manager within the software packages

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
If this role sounds right for you and you have the right skills and experience, please do download the job description and apply by returning the application form to Resourcing. 

Benefits:

• As an employee you will be entitled to the following range of benefits:
• Hybrid office/home arrangement (3 days in the office)
• 27 days' annual leave
• Pension scheme (company matches contribution up to 7%
• Free onsite parking
• Employee Assistance Programme
• Eye care voucher scheme
• Cycle to work scheme
• Life Cover

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment.

Employment is subject to receipt of satisfactory references and a DBS check.

Closing date: 30 May 2024

Interview: w/c 6 June 2024

Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.

The Talent Set are delighted to be working with The Royal Marsden Cancer Charity to find their brand new Marketing Campaign Manager.

The Royal Marsden offers hybrid working, with a requirement of 2 days per week based at their Chelsea or Sutton site, with occasional working from Chelsea or Sutton site. Salary for this role is between £40-44k per year.

The Marketing Campaign Manager will lead the end-to-end delivery, and measurement of defined marketing campaigns, seeking efficiencies and development opportunities for growth. They will implement insight driven test and learn programmes and work to identify new marketing opportunities and audiences.

We are looking for a passionate and proficient marketer with experience of driving the development and delivery of complex integrated campaigns, someone who is a confident communicator and has strong relationship management skills.

Key Responsibilities:

· Successfully manage the strategy development and delivery of key defined marketing campaigns such as The Banham Marsden March from brief to launch and evaluation, on time and to budget, to achieve growth.

· Project manage these campaigns, ensuring marketing deliverables and milestones are met, and incorporate marketing activity across our channel mix. This includes defining and agreeing the brief with the key stakeholder, defining timings and budgets, and gathering quotes.

· Work cross-functionally with Fundraising colleagues and across the Marketing and Digital team to understand and develop, design and execute marketing campaigns applying a holistic view, which unifies channels and customer engagement touch points.

· Manage the day-to-day relationships with associated external suppliers, such as printers, freelancers, photographers, and creative agencies on allocated projects.

· Manage the Marketing Officer, supporting them to deliver their objectives and ensuring their development.

Person Specification:

· Creating marketing strategies for individual campaigns or products, including the testing of new tactics or ideas.

· Proficiency in executing end to end multi-channel marketing campaigns or projects from brief to delivery.

· Excellent written and oral skills including strong content production and brief writing skills.

· Working across multiple teams, with a range of internal and external stakeholders of all levels.

· Delivering clear, collated and focused feedback to agencies and stakeholders.

· Excellent knowledge of creative design principles – showing good creative appreciation and an ability to recommend direction.

· Establish and report against KPIs which measure success, impact and effectiveness.

· Management of an officer level line level report, or desire to take on this responsibility.

· Strong project and campaign management skills, with the ability to effectively prioritise and be adaptable to manage multiple workstreams in a fast-paced environment.

· Confident communicator, proficient in building relationships and managing stakeholders.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Purpose of the role:

The purpose of this role is to manage and deliver an effective email CRM programme for ZSL and its Zoos (London Zoo and Whipsnade Zoo) across the broad range of audience groups (zoo visitors, donors, members, experience bookers, etc.). The aim is to continuously grow customer acquisition, engagement, value and loyalty as part of an overarching Supporter Journey that has the customer experience at its heart.

Your key responsibilities:

• Design and build on-brand email marketing campaigns from end to end. Including copywriting, building emails on Dotdigital, sending campaigns and manage A/B and MVP testing strategy to ensure continuous optimisation of email campaigns.
• Own the overall email campaign plan and delivery, working with audience owners across ZSL to manage email communications, providing guidance and best practice.
• Analyse and segment customer data and maximise this data to deliver effective targeted activity, managing the quality and frequency of messaging. Use this insight to identify opportunities for up-selling or cross-selling programmes.
• Develop and deliver customer data acquisition strategies and ensure all activity is GDPR compliant.
• Work with the Membership Marketing Manager to fully develop, deliver and manage an effective CRM programme for ZSL to build (automated) supporter journeys along the customer lifecycle, driving loyalty and growing the value of each customer and ROI from CRM activity.
• Work with the Digital Marketing Executive to track and analyse campaign results (engagement, conversion rates, web analytics, ROI) to produce regular reports on campaign performance, and continuously implement improvements based on findings.
• Develop strong working relationships with our Ticketing and Systems teams to understand and use Tessitura, our membership and donations CRM platform as well as ticketing and experiences data from SEE Tickets.
• Manage ZSL’s email service platform (currently Dotdigital) including being responsible for managing and maintaining the data within it to ensure that all customer data and communication is GDPR complaint, management of the ESP budget and management of the relationship with the ESP supplier.

ABOUT YOU

Your experience:

• Email CRM programme management expertise
• Consumer marketing communications experience and management of a customer database essential
• Experience with Dotdigital highly desirable
• Working knowledge of HTML desirable
• Experience with CRM platform Tessitura desirable

Your skills and knowledge:

• Strong project management skills and ability to co-ordinate multiple projects and stakeholders and manage competing priorities
• Excellent working knowledge of email service provider platforms, including knowledge of establishing automated programmes
• Experience in content development, including copywriting
• Experience in manipulating customer data with a high attention to detail
• Proven knowledge of the General Data Protection Regulation
• Good analytical and problem-solving skills with strong commercial focus
• Excellent interpersonal, communication and influencing skills
• Excellent Microsoft Excel skills

This post can operate on an agile/blended working model. We’re currently meeting as a team at the office (Regent’s Park) once per week, working from home for the rest of the week. Occasional travel to Whipsnade Zoo will also be required.

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

ABOUT US

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.  

What do we offer?  

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct  
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you  
• Holidays – 25 days annual leave allowance, plus UK bank holidays  Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme  
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day 
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops  
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle  
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages  

NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.

Exciting opportunity to lead a significant legacy and in memory programme and manage a team of two.

Sue Ryder’s specialist teams are there when it matters, from caring for those with a terminal illness to helping others manage their grief. They provide expert care to people at the end of their lives whatever their health needs and do this from their seven specialist centres and in people’s homes. They also offer bereavement support nationally as well as campaign for change so that everyone who is approaching the end of their life or grieving has access to the right support, at the right time.

This is an exciting and integral role at Sue Ryder who are seeking an experienced legacy and in memory fundraiser to lead a programme that brings in c£7.5-8million a year. You will develop and implement an innovative fundraising strategy that is focused on sustainable growth and providing exceptional stewardship.

Legacy and in memory giving are both priority income streams for the charity; you will work across the charity to inspire and empower colleagues to promote these income streams among supporters, service users and their loved ones.

There are some exciting projects and campaigns on the horizon to get involved with, including a big campaign in the autumn and working with a brand agency to review their fundraising proposition.

About the role

As Senior Legacy and In Memory Manager, you will:

• be responsible for legacy and in memory income of between £7.5-8million a year;
• lead and manage the development, delivery and implementation of the legacy and in memory giving strategy to deliver sustainable long-term growth;
• oversee the legacy and in memory portfolio, ensuring excellent stewardship and communications to current and prospective donors;
• plan and deliver innovative marketing campaigns across a variety of channels;
• prepare robust reports for SMT/Trustees, analysing and sharing data insight;
• keep abreast of the latest trends and innovations in legacy and in memory giving;
• provide management to a team of two – Legacy and In Memory Manager and Legacy and In Memory Executive.

About you

Ideal skills and experience:

• Demonstrable experience of legacy and in memory fundraising with a track record of delivering innovative marketing campaigns to grow income.
• Experience and understanding of various acquisition channels including telemarketing, email marketing, social media, and direct mail.
• A solid understanding of the legacy administration process and ILM standards.
• Exceptional interpersonal skills, and able to influence and collaborate with a wide range of stakeholders.
• Proven ability to facilitate cross-team working and build effective internal working relationships.
• Ability to lead, motivate and develop a team.

Employee benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time).
• Company pension scheme.
• EAP support scheme.
• Staff discount with thousands of retailers.
• Enhanced maternity, paternity and adoption pay.
• Enhanced sick pay.
• Season ticket loan.
• Online wellbeing centre.
• Free Will writing service.
• Structured induction programme, and learning and development opportunities.

We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.

We're looking for an IT Project Manager to join our Data and IT team. The IT Project Manager will oversee the planning, implementation and tracking of assigned IT projects within the charity. You'll be responsible for managing the project team, ensuring projects are completed on time, within budget and meet quality standards. You'll serve as a liaison between various stakeholders, including clients, internal teams and vendors, to ensure effective communication and collaboration throughout the project lifecycle. You'll also identify and mitigate risks, resolve issues and provide regular progress reports to stakeholders. 

Safeguarding

Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. 

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role. 

At Guy’s & St Thomas’ Foundation, our mission is crystal clear – to lay the foundations of a healthier society. Nestled in the heart of Southwark, London, our foundation boasts a rich history. We operate in collaboration with our local NHS hospitals through our charity brands. Additionally, we establish partnerships with local organizations, offering funding to drive essential programs, delivered through our subsidiary organization, Impact on Urban Health.

We are recruiting for a Fundraising Compliance Manager looking to make a difference in how we fundraise and support our fundraising charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity.

The successful candidate will need to be a detail orientated, solution focused, project manager with expert knowledge in fundraising and data protection regulations. We are looking for someone to lead and maintain a culture of compliance across all elements of fundraising and supporter engagement in this stand alone role.

As our Fundraising Compliance Manager, you will be the focal point for compliance, providing guidance and advice to colleagues ensuring that we have sufficient controls and processes in place across all areas of fundraising. In addition, you will provide comprehensive front line and administrative support, to facilitate best practice across Fundraising/Charity regulation and the General Data Protection Regulation and help embed this in our ways of working. You will produce and deliver training and supporting documents to upskill staff and to ensure consistency across the team, as well as identifying areas for improvement and development. You will keep your knowledge up-to-date and will be confident in communicating with staff at all levels and with varying levels of understanding; in an engaging and accessible manner.

Excellent organisation and project management skills will be required to ensure that projects and the day-to-day delivery and reporting of compliance is on track.

Key Responsibilities

Overarching responsibilities

• To oversee and be the main port of call for all compliance, data protection and gift administration queries in respect of fundraising.
• To develop and maintain robust operational frameworks, processes, systems and governance structures for compliance and gift administration that instil confidence and assurance in our fundraising operations and our ability to fulfil our contractual obligations as data processors and controllers.
• To provide guidance to fundraising colleagues and other stakeholders on compliance and data protection queries.
• To develop and maintain a culture of compliance across the Foundation through developing and delivering training and producing guidelines and departmental policies.
• To conduct periodic reviews or audits (to include external suppliers) to ensure that compliance procedures are followed and fit for purpose.

Gift Administration and Implementation

• Support our fundraising colleagues to maximise their income and engage with supporters in a compliant way
• Triage and respond to gift administration and compliance queries and requests within defined service level times
• Produce and keep updated, relevant guidance, tools and resources for colleagues across the fundraising function
• Develop new strategies to provide the best support for our fundraisers and work to build new and lasting relationships with key stakeholders
• Advise senior stakeholders on the benefits and risks of our activities and advise on the best course of action
• Working with the legal team, develop and maintain the appropriate gift agreements and similar documents, supporter communications and online pages, and support fundraising colleagues and supporters to complete the appropriate paperwork ·
• Manage the Fundraising Support email address/enquiry channels
• Ensure policies around philanthropy and gift management are up to date and disseminated appropriately across the Foundation.

Fundraising compliance and data protection

• To evaluate and apply the Data Protection principles to variable and challenging scenarios, supporting colleagues to find solutions to their problems within the limits of the law.
• Ensuring we are aware of and reacting to any fundraising and data protection regulations changes. Regulations include GDPR/UK Data Protection Act 2021, Fundraising Regulator's Code of Fundraising Practice, Charity Commission guidelines, BACS, and PCI DSS Compliance. HMRC Gift aid guidelines.
• Recognise that a change in procedure or legislation external to the Foundation has implications and who needs to be notified of the changes.
• Produce and continually monitor our operational policies; modelling best practices against the Fundraising Regulator's Code of Fundraising Practice
• Responsible for reviewing all fundraising contracts and third-party agreements for data capture to ensure they are in line with all compliance regulations, ensuring our supporter data is adequately protected, any new fundraising processes and procedures are compliant, and fulfilling the operational commitments associated. Suggest and negotiate amendments, and if the necessary compliance clauses cannot be met then decline authorisation to work with that third party.
• Assess data risks and complete Data Protection Impact Assessments where required, being prepared to work with colleagues to pull together the relevant information and present to the data protection lead for sign off. ·

Leadership

• Where necessary, be prepared to make pragmatic decisions on where we should be focusing resources.
• To develop a programme of training and guidelines to cover complicated rules and processes in a concise and accessible manner. To identify and address where the knowledge gaps exist.
• Monitor workflows and procedures identifying and implementing new efficiencies to increase work output and reduce service delivery timeframes

Skills and Experience

Essential criteria

• Experience of working in a compliance or similar function
• Experience of working in fundraising or with fundraisers
• Project management experience, leading multi-faceted projects
• Experience of working in a regulated environment
• Experience in creating and delivering strategic objectives and plans
• Experience of reviewing a variety of legal agreements, including gift agreements and similar documentation
• Experience of writing policies and procedures Knowledge of the Raiser's Edge or similar fundraising CRM system (desirable) or demonstrable ability to get quickly to grasp with new data systems Essential criteria
• Extensive knowledge of UK Data Protection legislation (in particular UK GDPR and PECR), Fundraising Regulations (Code of Fundraising Practice and Charity Commission regulations) and a track record of how to apply them.
• Problem-solving skills
• Ability to understand and interpret complex legislation, regulations and guidance and make it accessible to others.
• Ability to constructively challenge the status quo and see alternative solutions to overcome barriers.
• Excellent team player willing to be flexible to support colleagues in a busy environment.
• Numerate with the ability to record and assimilate complex information accurately
• Excellent time management with the ability to prioritise the work of a team and produce high-quality outputs

Benefits

• Up to 12% employer pension contribution.
• Annual personal development budget.
• Annual health and wellbeing personal allowance.
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities.
• Agile working, flexible hours, and supportive IT Kit.
• Shower facilities and bike lock area.
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme