Building manager jobs in barking and dagenham, leicester
OVERALL, PURPOSE
The primary purpose of the Night and Weekend Manager role is to ensure the effective management and operation of MPMT’s housing projects in Southeast London, focusing on promoting the safety, well-being, and personal development of children and young female residents. This includes providing strong leadership to a team of night and weekend support workers, ensuring high service delivery standards, and fostering collaborative relationships with local authorities and other stakeholders. The role is instrumental in delivering emotional and practical support to residents, overseeing efficient project operations, and enforcing organisational policies to create a safe, nurturing, and inclusive environment that empowers residents to thrive.
GENIUNE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role - please read page 5.
KEY RESPONSIBILITIES
Project Management
• Develop and monitor policies, procedures, and good practices.
• Ensure health and safety procedures are fully implemented, organise regular fire drills, and ensure all emergency procedures are understood.
• Efficiently manage evening, night, and weekend operations at Tressillian Road (TR) and Erlanger Road (ER).
Team Management and Supervision
• Supervise staff in frontline duties.
• Lead and supervise Night and Weekend Supervisors (NWS), ensuring adherence to HR policies.
• Conduct regular meetings with direct reports for supervision and support, handling disciplinary or performance issues as needed.
• Oversee the induction and training of new staff, residents, and volunteers and participate in team appraisals.
• Co-manage recruitment procedures with the Senior Operations Manager, including the interview process.
• Monitor and coordinate staff leave and sickness absence, and maintain team records using BrightHR.
Resident Support
• Participate in annual safeguarding training for children and adults and act as Designated Safeguarding Lead (Level 3) during on-call and on-site periods.
• Provide emotional and practical support to residents in distress, fostering development and independence.
• Coordinate the organisation of workshops and events, integrating resident suggestions and feedback.
• Maintain contact with residents absent for extended periods without notice and facilitate welcome visits while adhering to GDPR and safeguarding rules.
Service Delivery
• Oversee the quality of support and housing services at TR and ER, maintaining rental accounts, minimising arrears, and managing terms of Licence Agreements.
• Manage complex issues or tenancy breaches.
• Lead control of voids and rent arrears and ensure new residents are effectively inducted.
• Conduct risk assessments for building and fire safety, supervise repairs, and manage reception duties.
• Ensure the completion of necessary training for all team members, including de-escalation, and handle sensitive situations professionally.
Partnership Development
• Cultivate and manage partnerships with local authorities, housing providers, and contractors to support service delivery.
• Develop new partnerships as required, maintaining strong relationships with key stakeholders.
Administrative Duties
• Assist with monitoring staff rota, cover arrangements, and update internal MIS systems like INFORM.
• Handle basic rent account management tasks and assist building management at TR and ER when required.
• Ensure management decisions are executed effectively, participating in policy reviews and suggesting improvements.
PERSON SPECIFICATION
Essential Qualifications and Experience
• Minimum 2 years' experience in supported housing or a similar setting
• Experience supervising staff in a residential setting
• Experience working with vulnerable young females
• Demonstrable knowledge of safeguarding procedures
• Experience with risk assessment and management
• Female applicant (Genuine Occupational Requirement under Equality Act 2010, Schedule 9, Part 1)
Knowledge and Skills
• Strong understanding of housing management principles
• Knowledge of relevant legislation (safeguarding, health and safety, housing)
• Excellent communication skills, both written and verbal
• Ability to manage complex cases and tenancy issues
• Proficiency with housing management systems (INFORM, BrightHR)
• Budget management and financial literacy
• Conflict resolution and de-escalation techniques
Personal Attributes
• Passionate about supporting vulnerable young people
• Empathetic approach to diverse challenges
• Commitment to creating an inclusive environment
• Ability to work independently during night/weekend hours
• Resilient under pressure
• Flexible approach to changing priorities
• Strong professional boundaries
Leadership Abilities
• Proven ability to supervise and develop staff.
• Experience conducting staff appraisals and performance management.
• Ability to implement policies and procedures effectively.
• Strong decision-making skills, especially in emergencies.
• Collaborative approach to partnership working.
Additional Requirements
• Enhanced DBS check clearance is required prior to employment
• Provision of two professional references
• Residence within a reasonable traveling distance (desirable)
• Willingness to work nights, weekends, and be on-call
• Commitment to ongoing professional development
ROLE PURPOSE
You will be part of a team helping to transform lives by enabling young people to manage their licenses and move towards greater independence within the community. This role requires knowledge of supporting individuals with complex needs using trauma-informed approaches and working in a Psychologically Informed Environment. The service operates 24 hours a day, 7 days a week.
GENUINE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:
1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.
2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided
3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.
4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.
This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.
The successful candidate will be responsible for managing night and weekend operations at our Southeast London housing projects, providing leadership to support workers, ensuring resident safety and wellbeing, and maintaining high standards of service delivery in accordance with the Marsha Phoenix Memorial Trust's mission to support children and young females through secure housing and development opportunities.
ADDITIONAL REQUIREMENTS
• Completion of an enhanced DBS check before employment.
• Provision of two professional referees.
• Residency within a reasonable travelling distance is desirable.
1. This is a female-only role.
2. Unfortunately, our facilities are not accessible to applicants in wheelchairs.
3. Applicants must be over 25 years old and must not have been a resident of MPMT for at least 7 years (since August 2018).
The client requests no contact from agencies or media sales.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
This role sits in our Finance & Commercial Directorate on the Finance team. We’re looking for a person who will play a pivotal role in collaborating with and supporting the senior management team, including team managers and executives, to ensure effective financial management and decision-making across the organisation. You will be responsible for providing strategic financial insights, assisting in budgeting, forecasting, and financial planning, and driving improvements to operational financial performance.
Working alongside a dedicated finance team of 4 professionals - alongside that team, you will be a key support for financial queries from internal teams and ensure compliance with financial procedures and reporting standards.
About the role
You’ll lead our finance function, line managing two team members, and overseeing all aspects of financial operations. Reporting to the CEO, Executive Team(ET), and with the Finance and Commercial Director (FCD) support the preparation of papers for the Board on the numbers, with narrative, detail and analysis where appropriate.
You will maintain accurate financial records and systems that meet charity accounting standards and the requirements of the Statement of Recommended Practice (SORP).
You will produce timely, clear, and insightful monthly management accounts and financial reports for our executive team and board of trustees, supporting evidence-based decision making. You’ll also ensure our balance sheet is up to date, financial controls are robust, and all financial transactions are managed efficiently and with integrity.
This is a key leadership role in ensuring we continue to manage our resources effectively, enabling us to deliver our mission now and into the future.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
Closing date: 21 August 2025 at 08:00
Shortlisting date: 22 August 2025
Interviews: 1 September 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Overall Purpose of the Corporate Partnernersips and Philanthropy Manager
The Corporate Partnerships and Philanthropy Manager is an exciting new role, joining our small and expanding fundraising team.
This new role supports the delivery of our ambitious plans to develop and grow income from corporate partners including pharmaceuticals and major donors. You will proactively lead on identifying, developing and delivering high and mid value partnerships. Utilising your excellent relationship management, you will think creatively and strategically to develop compelling proposals.
The role holder will work closely with the Senior Fundraising Manager and Chief Executive as we establish, develop, and retain these valued relationships.
Who we’re looking for?
Guts UK is looking for a dynamic and strategic Corporate Partnerships and Philanthropy Manager with a proven track record of securing high-value support from corporate partners and major donors.
You will be a highly experienced, corporate and/or philanthropy manager with well-developed relationship management skills, excited by the opportunity of shaping, developing and elevating these important supporters for the charity.
A committed and inspiring ambassador for Guts UK, you will also be a great team player who enjoys collaborating with colleagues to deliver a dynamic and innovative programme of donor cultivation and stewardship.
Location
We have offices on London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need




The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Working to specific income targets, the Supporter Engagement Manager is responsible for acquisition campaigns including regular giving, direct mail appeals, online fundraising, legacys; retention campaigns including ongoing stewardship to increase supporter engagement. You will grow relationships with supporters and work closely with wider fundraisering team to devise and execute creative and effective stewardship journeys. You will have a sound understanding of fundraising membership schemes and sector regulations, with knowledge of best practice CRM and/or fundrasing database.
The Supporter Engagement Manager will work with the Senior Head of Supporter Engagement to develop the strategy for increasing income across all individual giving streams and then work with the Marketing and Communications Manager and the wider team to impliment it. You will play an instrumental part in creatively engaging supporters to get involved in our high-value campaigns, events and regular giving programme. This includes our annual matched-funding campaign and reoccuring giving programmes, which last year raised £1m and £150k respectively. The post-holder will be key in taking the Individual Giving programme to the next level, providing proactive engagement opportunities and efficiently work with data to provide timely, targeted, relevant and engaging communications to our various supporters.
ABOUT YOU
You will be a dedicated, organised and experienced in managing Individual Giving income streams, with proven expertise in stewardship and donor care, including the design and delivery of impactful supporter journeys. You will show creativity and determination to succeed. This role requires you to be collaborative and solution-focused, with the confidence to lead initiatives, influence outcomes, and drive continuous improvement. An exceptional and eloquent communicator, committed to relationship-building and creating meaningful experiences that make supporters feel valued and part of a greater mission.
Noah’s Ark Children’s Hospice is an equal opportunity employer.We welcome applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
We help children who are seriously unwell make the most of every day





Age International are offering a fantastic opportunity for a Programme Development and Funding Manager.
Working within our Programme Development and Funding Team, this role offers variety, and a chance to make a meaningful contribution to our work with, and for older people around the world.
The post-holder will work closely with partners globally, across the programme funding cycle, from the design and development of projects to contract management and reporting. They will also support Age International to build relations and secure funding from a wide range of institutional donors, and to manage one of our key donor portfolios. We are particularly keen to hear from candidates with experience of working with and securing funds from large UK and European trusts and foundations.
This role focuses on helping secure funds for projects which align with our core thematic priorities: healthy ageing, secure incomes, combatting ageism, and inclusive humanitarian action. This is not just about securing funding however, and the post-holder will also be a focal point for one of Age International's strategic areas of focus, helping to share and promote thematic learning across the organisation, and with our partners.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of three days per month. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
- A strong background in international development, and commitment to the values and work of Age International and the wider HelpAge network. (A, I)
- Demonstrable experience of working with a wide range of institutional donors, and of securing high value grants from multiple sources. (A, I)
- Experience of supporting work in Africa, Asia, Eurasia / Middle East. (A
Skills and knowledge
- Excellent grant management skills, and demonstrable experience of managing multiple projects and programmes, in a range of contexts globally. (A, I)
- Solid experience leading in the design and development of project proposals, and of ensuring effective involvement of all stakeholders. (A, I, T)
- Fluent in English with excellent written and verbal communication skills (A, I, P)
Personal attributes
- Able to work proactively and supportively within a team. (I)
- Ability to operate under pressure and manage multiple, often competing demands with sound judgement and composure. (A)
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of securing funds from non-traditional sources. (I)
- Experience of working on any of Age International's thematic priority areas. (I)
- Experience of fundraising for humanitarian programming. (I)
- Experience of leading in the development and implementation of fundraising strategies and plans. (I, P)
Skills and Knowledge
- A degree calibre level of education or equivalent in experience. (A)
- Proficient in Microsoft 365 applications, with confidence in using Outlook, Word, Excel, and Teams in a professional environment. (T)
- Experience of cross-cultural capacity building and training. (I)
Personal attributes
- Able to travel to, and work with staff in overseas programme offices, sometimes at short notice. (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Contract: 6 month FTC, with possibility of extension.
Salary: £40,517-£47,377
Closing Date: Monday 25th August 2025
Interviews will be held: week commencing 8th September 2025
Centrepoint, the UK’s leading youth homelessness charity, is looking for an Interim Supporter Care Manager to join our Fundraising Strategy & Operations Team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Fundraising Strategy & Operations Team deliver the Fundraising strategy and provide high quality operations to support the Fundraising Directorate. The team has a variety of different functions including Supporter Care, Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications as well as general administration. This role will be managing the Supporter Care team of three people.
About you
- Minimum of 3 years’ experience of working in a busy supporter care environment, working to tight deadlines
- Experience of writing donor correspondence and creating data capture guidance
- Proven experience of supporter care campaign management including creating clear processes and flow charts and managing, negotiating and liaising with suppliers.
- Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
- Excellent interpersonal skills, along with the ability to develop strong working relationships with external suppliers and internal departments
- Excellent written and verbal communication skills, including the ability to deliver presentations and produce written documents to a high standard
What you’ll be doing
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- Overseeing the Supprter Care team, leading and managing the vision of the team and ensuring that outstanding levels of service are provided to our supporters.
- Third party supplier management- pint of contact for third party suppliers, advising on process from Supporter Care prospective.
- Budget Management - managing the annual Supprter Care budget for fulfilment.
- Cntact Centre and Zendesk Management - providing proactive and responsive support to Fundraising teams to enhance fundraising efforts
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as Interim Supporter Care Manager click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POSITION OVERVIEW
The Programme Development Manager represents an evolution from our Programme Manager role, focusing on shaping the future direction of The Avenues Youth Project's programmes whilst maintaining oversight of current delivery. This isn't just about managing what we do now, it's about looking ahead and designing what comes next.
Working closely with the Programme Director, you will be responsible for researching innovative approaches to youth work, developing funding proposals, and creating programmes that respond to the changing needs of young people aged 8-19. We need someone who can think creatively about engagement whilst keeping an eye on emerging trends and opportunities in the sector.
As a member of the senior team, you'll help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.
KEY AREAS OF RESPONSIBILITY
Programme Innovation and Strategic Development
Programme Design and Innovation
● Research and develop innovative programme concepts that address emerging needs of young people within the community, utilising best practice from across the youth work sector.
● Lead comprehensive design processes for new initiatives, collaborating with lead youth workers, young people, families and community partners to ensure programmes are relevant and effective.
● Create detailed programme frameworks incorporating learning outcomes, delivery models, resource requirements and sustainability strategies.
● Plan, develop and deliver allocated youth work projects that meet organisational aims, taking responsibility for budgeting, planning, delivery, monitoring and evaluation.
Current Programme Oversight
● Collaborate in overseeing the recruitment, retention and progress of young people across assigned programmes, working to ensure consistent engagement and positive outcomes.
● Participate in necessary working groups and initiatives on behalf of the team, liaising with a wide range of youth service providers to ensure AYP is represented in appropriate forums and relevant partnerships.
● Have proactive contact and engagement within the community, maintaining visibility and building relationships that support programme delivery.
● Work with the Programme Operations Manager to report and respond to the Programme Director and senior team on the planning, development, delivery and progress of youth work programmes.
● Ensure all data collection, documents and record keeping is up-to-date and meets the requirements of the Impact and Evaluation Manager.
● Monitor programme attendance patterns and young people's progression, identifying opportunities for enhanced engagement or additional support.
● Coordinate with the Programme Operations Manager and Lead Youth Workers to ensure consistency of approach and share effective practices across different programme areas.
Community Partnerships and External Relations
Strategic Relationship Building
● Establish and maintain strategic relationships with schools, colleges, community organisations, local authorities and other youth providers to develop collaborative networks.
● Represent AYP at community forums, working groups and sector events, maintaining awareness of local priorities and identifying partnership opportunities.
● Develop collaborative programmes with partner organisations, combining resources and expertise to maximise impact.
● Engage with families and community members to understand their aspirations for young people.
Programme Partnerships
· Support the Programme Director in developing and maintaining key relationships and partnerships.
· Establish positive working relationships with external agencies delivering youth work with us and those supporting organisational development.
· Work with the Engagement, Communities and Culture Manager, to develop and maintain effective long-term community partnerships to boost membership at AYP.
Research, Evaluation and Quality Assurance
Evidence-Based Development
● Maintain current knowledge of research and best practice in youth work, particularly relating to our target demographics.
● Commission or conduct research projects to inform programme development decisions and enhance service delivery.
● Collaborate with the Impact and Evaluation Manager, to analyse data from existing programmes to identify effective practices and areas requiring improvement.
● Collaborate with the Impact and Evaluation Manager to establish robust evaluation frameworks for new programmes.
● Work with the Impact and Evaluation Manager to understand and articulate funder objectives throughout programme design and delivery.
Quality Standards and Continuous Improvement
● Develop quality standards and frameworks for all programmes, ensuring alignment with organisational values.
● Collaborate with the HR Manager to create comprehensive training materials and guidance documentation for staff delivering new programmes.
● Monitor programme quality through systematic observation, feed \back collection and data analysis.
● Lead programme effectiveness reviews and provide recommendations for improvement.
● Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.
Staff Leadership and Development
● Line Management of Programme Operations Manager and Lead Youth Workers - including regular observations, formal supervisions, annual appraisals, and investing in their professional development.
● Attend Line Managers training and regular sessions with HR Manager.
● Deliver reflective practice sessions to the youth work team to support continuous professional development as part of our Learning and Development plan, in collaboration with HR Manager.
● Assist in recruiting or contracting new workers, tutors or teachers as required.
Funding and Financial
Strategic Funding Development
● Collaborate with the Fundraising Manager to identify funding opportunities that support programme development priorities and organisational objectives.
● Contribute to funding applications for new programme areas, ensuring proposals demonstrate clear impact potential and realistic delivery plans.
● Develop comprehensive business cases for programme expansion, including cost-benefit analysis and risk assessment.
● Monitor funding environments and policy developments that may influence programme design.
Financial Administration
● Work with the Finance Controller to ensure high-level financial administration and record keeping, with accountability for project expenditure.
● Maintain clear understanding of AYP's programme budgets and finances, with responsibility for budgeting, monitoring and reporting of assigned budgets.
● Participate in regular budget meetings with the Programme Director and work with the Finance Controller to ensure costs remain within budget.
● Check and approve Lead Youth Workers timesheets for allocated budgets and resolve discrepancies.
Safeguarding and Compliance
● Act as Designated Safeguarding Lead and carry out responsibilities in strict accordance with AYP's Safeguarding Policy,
● Work with TACs, PRUs, Police, Early Help Teams, MARFS, LADO etc. where required to ensure safety of all young people, staff and volunteers,
● Act as main point of contact for safeguarding referrals, working in partnership with other agencies to ensure safety and wellbeing,
● Maintain comprehensive knowledge of safeguarding practices and current legislation.
GENERAL RESPONSIBILITIES
· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues.
· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary.
· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
· Adhere to all The Avenues’ policies and procedures.
· Stay abreast of policy and developments in youth work locally and nationally.
· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.
· Undertake any other duties as may be reasonably required within the scope of the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.
You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.
Two reasons why you should join Ella’s
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You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
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You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
Service delivery
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Lead the day-to-day management of Ella’s safe houses, and outreach services
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Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs
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Ensure casework systems are used consistently and effectively across the team
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Oversee accurate and timely completion of risk assessments, support plans, and case notes
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Provide emotional support and hands-on casework guidance where needed
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Coordinate referrals and ensure women are welcomed into the service with care and dignity
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Lead regular reviews of support plans to ensure women are progressing through recovery stages
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Ensure a smooth and responsive referral process into Ella’s services
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Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes
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Contribute service data to support funding applications and impact reporting
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Provide regular service updates to the Head of Services and contribute to strategic conversations
Volunteer coordination
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Induct, train and oversee social work students and/or interns placed within the home
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Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
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Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these
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Provide regular supervision to students and interns
Safeguarding & health and safety
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Act as Safeguarding Lead for frontline services
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Manage all safeguarding concerns in line with Ella’s policies and procedures
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Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes
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Promote a safe working environment for staff and service users, including regular risk assessments
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Ensure all frontline staff are trained and confident in safeguarding procedures
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Respond calmly and professionally to emergency situations
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Protect the confidentiality and security of all Ella’s locations
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Ensure robust procedures are in place for health and safety across safe houses
Team management
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Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.
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Lead recruitment, induction, and training for frontline staff and interns.
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Manage the internship programme, including allocation, supervision, and development.
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Coordinate regular team meetings and reflective practice sessions.
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Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.
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Oversee team and managers rotas and ensure staffing for on-call cover.
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Contribute to the recruitment and retention of a strong volunteer and intern team.
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Monitor and review demanding caseloads to support effective casework and prevent burnout.
Service development and partnerships
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Identify gaps and opportunities for improvement in service delivery.
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Implement structural changes to improve quality and efficiency of support.
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Build and maintain local partnerships within the VAWG and anti-trafficking sectors.
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Represent Ella’s at operational-level partnership and multi-agency meetings.
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Contribute to the development of service-related policies, ensuring input from staff and survivors.
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Work alongside the Head of Services and senior management team to shape future service plans.
Benefits
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Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.
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We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.
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Access to a professional supervisor.
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28 day holiday, plus bank holidays.
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken.
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This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
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The role is subject to a 6-month probationary period.
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The postholder is expected to take part in the out of hours on-call service.
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Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service.
We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
We’re recruiting for a Communications Manager, England, to play a vital role in helping us to build community cohesion, strengthen society, and improve lives – as we deliver on our strategy, It Starts With Community.This role is an 18 month fixed term contract or secondment opportunity.
The position is part of an exciting and sophisticated programme aimed at tackling social issues. Through this initiative, we work closely with government to distribute money from long since unused bank and building society accounts (‘dormant assets’) for the benefit of the community.
The job will focus on two multi-million-pound funding schemes that The National Lottery Community Fund will deliver. These are:
- The Community Wealth Fund (a pot of money given to local communities to spend on what they decide will improve where they live); and
- The Youth Enrichment Fund (aimed at increasing disadvantaged young people’s access to opportunities in the arts, culture, sports, and wider youth services, aimed at improving wellbeing and employability)
In this role, you’ll work closely with government and colleagues across the Fund to deliver integrated, multi-channel communications activities that effectively promote these programmes and showcase their impact on the communities we serve. Your work will help shape public understanding of the schemes, inspire communities to engage with them, and build trust with key stakeholders.
We are looking for a calm and organised strategic communicator and storyteller with an ability to build relationships and adapt. You’ll be experienced in developing integrated campaigns and working across teams to deliver high-impact communications.
Key responsibilities:
- Develop deep insight into these programmes, to enable you to implement effective communications plans for them while supporting Strategic Communications Leads to build and manage matrix teams.
- Design, develop, and deliver messaging, narrative and content, as well as social and brand assets, working closely with colleagues in the wider team to deliver effective and impactful communications activities.
- Build positive relationships with government comms and policy counterparts as well as with teammates and colleagues across the Fund to make programme communications relevant and resonate internally and within Government departments (specifically DCMS and MHCLG) and, most importantly, the communities we serve.
- Work closely with colleagues in the media team to deliver integrated activities, monitoring media and advising on opportunities and risks. Ensure rapid response to emerging issues with processes and protocol on lines to take and spokespeople.
Interview date: 15th and 16th September with a written task to be completed beforehand - virtual
Location: England, we have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. Our England offices are Birmingham, Exeter, Leeds, London, Manchester and Newcastle
Briefing session: We will be hosting a briefing call on Tuesday 26th August, 11:30. If you want to sign up or ask any questions please email our recruitment - email can be found on our website.
On application, please align your supporting statement to the criteria below
Essential criteria
- A relevant qualification or demonstrable experience in a communications role within a complex organisational environment
- Track record in planning and delivering integrated communications campaigns, with experience managing matrix teams
- Excellent content and copywriting abilities, used to producing assets to tight deadlines. Able to adapt tone and style for different audiences and channels
- Experience in complex institutions, involving colleagues and stakeholders up to leadership level
- Project management abilities – confident working in a matrixed organisation with competing deadlines
- Experience of strategic communications counsel and advising senior leaders and stakeholders, particularly in times of reputational risk and crisis management
- Experience of working in high-pressure situations and an ability to adapt calmly to changing deadlines and requirements with short notice.
Desirable criteria
- Experience in government and / or the voluntary, community and social enterprise sector.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Programmes Manager
About Charity Right
We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
We are seeking an organised and proactive International Programmes Manager to support the Head of Programmes in delivering and growing our international operations. You will oversee programme delivery through international field partners and branch offices, ensure reporting and payment schedules are met, and contribute to the development of policies, processes, and strategic partnerships.
This role includes line management of the International Programmes Officer, ensuring clarity of objectives, high-quality outputs, and timely delivery. You will also play a key role in troubleshooting operational challenges, building strong partner relationships, and improving our frameworks for efficiency, accountability, and impact.
Key Responsibilities
Programme Delivery & Partner Management
- Communicate regularly with field partners and branch offices to remain up to date with events on the ground.
- Guide field partners to solve operational issues as they arise, coordinating with the Head of Programmes where appropriate.
- Approve monthly delivery reports and quarterly impact evaluation reports.
Team Leadership
- Manage the International Programmes Officer to ensure all reporting and payments deadlines are met on a monthly, quarterly and annual basis.
Financial Oversight
- Prepare monthly budget calculations in line with the departmental calculation framework.
Policy & Process Development
- Assist with developing departmental policies and processes.
- Assist with ongoing programme management template development.
- Support the streamlining, automation, and digitisation of processes.
Strategic Partnerships
- Assist with the development of strategic organisational partnerships for current and future collaboration.
Person Specification
Essential
- Degree in a relevant field.
- 3 or more years’ experience managing international NGO programmes.
- Staff management experience: 1–2 years supervising teams.
- Proven ability to track spending, approve reports, and use calculation frameworks.
- Experience troubleshooting field-level issues (logistics, procurement, compliance).
- Track record in donor reporting/report checking/approval.
- Remote-work competence: self-disciplined and tech-savvy – experience with Microsoft Office Suite and Teams as a basic minimum.
- Dependable interpersonal skills, sound judgment, ability to manage time effectively, flexible, self-disciplined, take initiative, and work with minimal supervision.
- Excellent spoken and written English and Arabic.
Desirable
- Master’s degree in a relevant field.
- Experience in digitising workflows and policy development.
- Relevant professional certifications.
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
Help shape a kinder world for animals
Are you a relationship-builder with a passion for making a difference? We’re looking for a Philanthropy Manager to lead our high-net-worth giving strategy, with a special focus on Donor Advised Funds (DAFs). In this role, you’ll build meaningful connections with Wealth Advisors and DAF Managers whose clients have the potential to give £100k or more—all in support of our mission to end animal cruelty.
You’ll work closely with our Senior Manager of Major Gifts and Senior Director of Fundraising, Marketing and Operations to launch and grow our DAF strategy in the UK. Together, you’ll help expand our reach and deepen our impact by engaging generous individuals who share our vision for a more humane world for animals.
This is a fantastic opportunity for someone who’s proactive, strategic, and confident working with high-net-worth individuals. You’ll also collaborate with our program teams to gain a deep understanding of our unique approach to animal welfare—and bring donors closer to the heart of our work.
Essential Responsibilities
- Develop and implement ongoing strategies for Humane World for Animals’ growth in private philanthropy amongst wealth advisors, individuals and DAF managers in the UK, ensuring a strong ROI and including setting appropriate KPIs to monitor progress and measure success.
- Align the UK DAF strategy with the broader high net worth engagement strategy , collaborating with colleagues to maximise impact.
- Build Humane World for Animals’ UK DAF portfolio: identify, cultivate, solicit and deliver significant relationships and partnerships with wealth advisors and DAF managers.
- Conduct outreach to wealth advisors outside the Humane World for Animals network who may not yet be familiar with our work and raising our profile with this specific audience, including via networking and events opportunities.
- Formulate and implement individual strategies for developing key DAF partnerships and initiatives around programmatic priorities, mobilising necessary internal and external resources to ensure all partnerships are effectively executed and partners’ needs are fully met. Includes proposal development work.
- Act as an internal expert on the DAF landscape within the UK, bringing this to bear when developing proposals and ideas with programmatic staff.
- Contribute to internal collaboration on breakthrough solutions that can deliver social impact at scale for complex philanthropic relationships which span a variety of mechanisms of giving.
- Partner across revenue streams (including corporate partnerships, foundations, and major gifts) to maximise and leverage fundraising opportunities.
- Lead on our high net worth income from individuals; identify, cultivate, solicit and deliver significant relationships.
- Develop working relationships with program staff in order to identify funding opportunities and access program information that can be used to cultivate and steward wealth advisors.
- Stay abreast of key issues and trends in the international aid and wealth advisor community.
- Use our CRM (ROI Solutions) to track all DAF activity and revenue and activity projection in line with our data protection and privacy policies.
- Effectively represent Humane World for Animals to external audiences for both fundraising and profile elevation.
- Identify opportunities to represent Humane World for Animals on panels and events of interest to wealth advisors, including strategising around Humane World for Animals specific-events to engage wealth advisors.
- Strategic engagement with senior stakeholders to support donor engagement.
A successful candidate would have strong communication skills—both written and verbal—will be key, along with the ability to connect authentically with a wide range of people. You’ll be confident working independently, but also enjoy collaborating across teams to make things happen. At Humane World for Animals, we pride ourselves on our warm, supportive team environment, where everyone’s ideas are valued and we work together to achieve our shared mission.
If you’re an ambitious self-starter who wants to change the lives of animals around the world, we’d love to hear from you!
Please note:
Round 1 interviews: 2nd September.
Round 2 interviews: 5th September.
Both online/remote.
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.



The client requests no contact from agencies or media sales.
Field based with travel to the London office
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
The Careers & Enterprise Company (CEC) is looking for a Senior Manager - Network to support our mission to help every young person find their best next step. You will ensure consistent high-quality delivery and support for all Careers Hubs across the country.
You will play a key role in delivering CEC’s current and future ambitions through our network of Careers Hubs, including the government’s ambition for a new work experience guarantee to ensure that all pupils participate in 2 weeks’ worth of work experience by the time they leave year 11. Careers Hubs will be a key coordinating and delivery mechanism for this guarantee.
You will balance national intent with local priorities, ensuring national government agenda is delivered upon through the lens of place and devolution. You will work closely with senior stakeholders across Strategic and Local Authorities who we partner with in the delivery of careers education through Careers Hubs.
Reporting to the Associate Head of Network Development, with a team of 8 Area Managers, you will provide a central point of accountability, senior stakeholder management and operational support to Area Managers.
You will contribute as a member of the senior management team of Network and Employers and the wider organisation. Contributing towards the strategy and operational delivery and leading/co-leading on cross Network and Employer and cross-company projects.
This role suits someone who can lead the delivery of a large-scale national programme and is a natural relationship builder. You will thrive on delivering change management and be comfortable working through ambiguity to secure lasting impact. The role will require travel across the country.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why you would like to work for Careers and Enterprise Company.
Closing date: Midnight on Sunday 31st August 2025.
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Reporting into the Head of Major Gifts, you will be responsible for leading on grant applications from trusts and other grant giving organisations. The grants will often be in the five to six figure range, and will be for a wide variety of activities, including bursaries, the Fonteyn International Ballet Competition, local and national learning and participation projects, and more. You will also be building on existing relationships with grant-giving organisations and help plan fundraising with the Head of Major Gifts and the Director of Fundraising and Development.
As a Trusts and Grants Manager you will:
- have experience in trusts and grants fundraising
- have experience of building relationships with donors and colleagues
- have experience in account managing a portfolio of grants
- have experience in using CRM databases
- have knowledge of major donor pipeline development
- have strong IT skills including Microsoft Office
- have excellent written and oral interpersonal skills with a donor focused approach
- have the ability to deliver pitches and proposals
- have strong project management skills
- have strong organisational skills and be self-motivated
- have a passion and commitment to the mission of RAD and an appreciation of the arts
We are passionate about providing a positive workplace culture. While time in our accessible London (Wandsworth / Battersea) office will be required, we operate a hybrid model of in-person and remote working. Staff discounts on dance and fitness classes and wellbeing resources, plus events and volunteering opportunities enhance the RAD experience.
In return, we offer 25 days paid holiday plus bank holidays, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme. We also have a range of lunchtime activities including book club, dance, Pilates and a craft club.
Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history and reference details will not be taken forward to the shortlisting stage.
The post you are applying for is classed as having a high degree of contact with children and involves ‘regulated activity’. As such it is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.
All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.
We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.
Please let us know if you have any access needs for the interview.
Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POSITION OVERVIEW
The Programme Operations Manager is responsible for the operational delivery of our programmes being delivered to young people aged 8-19. This role ensures consistent, high-quality service provision through effective team leadership and comprehensive oversight of programme activities.
Key responsibilities include direct management of the youth work team and supervision of programme implementation to maintain service standards aligned with organisational values. The postholder ensures operational effectiveness through resource allocation, staff support, and robust quality assurance processes.
Working alongside the Programme Development Manager, this position translates organisational objectives into practical programme delivery through systematic implementation and monitoring. The role involves providing youth workers with appropriate resources and professional support to achieve optimal outcomes for young people.
The Programme Operations Manager contributes to organisational decision-making whilst maintaining hands-on programme management. This balance ensures service delivery meets established standards and regulatory requirements.
The position demands proven leadership capabilities, operational expertise, and commitment to youth development principles within our structured framework.
You will help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.
KEY AREAS OF RESPONSIBILITY
Quality Assurance and Standards Management
· Support the Programme Development Manager to develop, implement, and maintain comprehensive quality assurance frameworks for all youth programmes, ensuring consistent delivery of high standards across all activities.
· Establish quality indicators and performance metrics for programme delivery, conducting regular monitoring and evaluation to ensure continuous improvement.
· Design and implement quality audit procedures, conducting systematic reviews of programme delivery, facilities, and resource utilisation.
· Create and maintain quality documentation, including standard operating procedures, best practice guidelines, and compliance frameworks.
· Ensure all programmes meet regulatory requirements, funding obligations, and sector best practice standards.
· Implement corrective action procedures when quality standards are not met, working with teams to identify solutions and prevent recurrence.
· Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.
Youth Worker Team Management and Development
● Provide direct line management to youth workers and volunteers, ensuring clear role expectations and performance standards.
● Attend Line Managers training and regular sessions with HR Manager.
● Implement robust induction programmes for all new team members, ensuring thorough understanding of organisational values, procedures, and quality expectations.
● Conduct quarterly supervisions and annual appraisal with line reports, providing professional support, guidance, and performance management.
● Conduct systematic observation of youth work sessions, providing constructive feedback and identifying development opportunities.
● Foster a culture of continuous professional development, identifying training needs and supporting career progression opportunities.
● Ensure adequate staffing levels for all programmes, managing rotas, cover arrangements, and resource allocation effectively.
Programme Operations and Delivery Oversight
● Oversee day-to-day operational delivery of all youth programmes, ensuring smooth running of activities and services.
● Collaborate with the Engagement, Communities and Culture Manager to monitor programme attendance, engagement levels, and participant outcomes, implementing strategies to maximise positive impact.
● Collaborate with the Programme Development Manager to ensure all programmes operate within approved budgets, monitoring expenditure and resource utilisation.
● Coordinate programme scheduling, space allocation, and resource distribution to maximise efficiency and participant experience.
● Implement risk management procedures for all programme activities, always ensuring health and safety compliance.
● Collaborate with the Programme Development Manager to oversee marketing and recruitment activities for programmes, working with relevant teams to ensure optimal participation levels.
Safeguarding and Compliance
● Ensure that full compliance with safeguarding policies and procedures are adhered to.
● Implement comprehensive safeguarding training for all team members, maintaining records and ensuring regular updates.
● Manage safeguarding incidents and concerns. In the absence of the Designated Safeguarding Leads liaise with external agencies including social services, police, and other statutory bodies.
● Monitor and maintain health and safety standards across all programme areas, conducting regular risk assessments and safety audits.
● Ensure compliance with all relevant legislation, including data protection, health and safety, and equality requirements.
Data Management and Reporting
● Oversee collection, analysis, and reporting of programme data, ensuring accuracy and compliance with funder requirements.
● Contribute to the preparation of regular reports for leadership team, funders, and external stakeholders on programme performance and quality indicators.
● Maintain comprehensive records of all programme activities, participant outcomes, and quality assurance measures.
● Implement feedback mechanisms for participants, parents, and stakeholders, using insights to drive continuous improvement.
Partnership and Stakeholder Management
● Develop and maintain relationships with local schools, community organisations, and partner agencies.
● Represent the organisation at multi-agency meetings and sector networks, promoting collaborative approaches to youth work, as required.
● Coordinate with external providers delivering services within AYP premises, ensuring quality standards are maintained.
● Build positive relationships with parents and carers, maintaining regular communication about programme delivery and young people's progress.
GENERAL RESPONSIBILITIES
· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues.
· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary.
· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
· Adhere to all The Avenues’ policies and procedures.
· Stay abreast of policy and developments in youth work locally and nationally
· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.
· Undertake any other duties as may be reasonably required within the scope of the role.
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change. Consequently, The Avenues will revise this Job Description as required in consultation with post holders.
ABOUT YOU
● A Level 3 or above Youth Work Qualification is desirable, or experience equivalent.
● Minimum 3 years frontline youth work experience with 8-19 year olds
● Demonstrate significant project management experience.
● Strong people management skills
● Proven ability to design, oversee and implement a youth programme, and experience in leading and managing youth work activities.
● Strong analytical, organisational and communication skills, with a structured approach and ability to be flexibility.
● Experience managing budgets and members expectations.
● Proven track record in creating and building relationships with local partners to enhance a youth programme.
● Understanding and empathy of current issues young people face.
● Strong understanding and knowledge of safeguarding procedures and commitment to safeguarding
Personal qualities:
● Passion for youth work and belief in young people's potential
● Creative thinking balanced with evidence-based practice
● Resilience and flexibility in a dynamic environment
● Ability to work collaboratively and thrive as part of a team.
● A proactive approach, self-motivated and enthusiastic with high levels of initiative.
● A genuine passion for working with young people, with a strong empathy to the vision, mission and values of The Avenues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent
Salary: £39,434 - £46,109 (London) £35,294 - £41,969 (Outside London)
Closing Date: Monday 18th August
Please note, we may close this vacancy early if we receive a sufficient number of applications to progress to the interview stage.
Centrepoint, the UK’s leading youth homelessness charity, is looking for Compliance Manager – Fundraising to join our Compliance Team based in London, Sunderland, Bradford or Manchester.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Compliance Team’s role is to provide assurance that, based on evidence, internal controls are in place and are operating effectively. We are responsible for ensuring Centrepoint can operate and develop safely within regulatory frameworks. The team, which consists of managers, officers and a head of department, oversees several aspects of compliance across Centrepoint, including fundraising, employability & skills, data protection, complaints, internal policies and procedures and safeguarding.
Centrepoint operates a hybrid working model. The current requirement is a minimum of two days in the office per week, with the remaining days worked remotely. From 1 July 2025, this will increase to a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About you
- Experienced compliance professional with a strong understanding of the regulatory landscape surrounding fundraising in the charity sector.
- Able to translate complex regulatory requirements into practical guidance for teams.
- Natural collaborator with strong stakeholder engagement and influencing skills.
- Confident trainer and communicator who can embed a culture of compliance.
- Respectful, empathetic and mindful of impact on supporters and young people.
- Flexible and responsive to change, committed to continuous learning.
What you'll be doing
- Promoting a strong culture of compliance and providing guidance to Fundraising teams.
- Overseeing due diligence, maintaining risk registers, and aligning with ethical policies.
- Developing/updating policies and delivering training and induction on compliance matters.
- Designing and implementing a quality assurance framework for compliance monitoring.
- Advising on GDPR and managing data protection risks within Fundraising.
- Managing complaints processes and producing compliance reports for Board review.
- Leading investigations into fraud, breaches or safeguarding issues related to Fundraising.
- Monitoring regulatory changes and advising internal teams accordingly.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Compliance Manager - Fundraising click ‘Apply’ now
The client requests no contact from agencies or media sales.