Business account manager jobs in Birmingham, west midlands
The Role
If you are passionate about the outdoors, have a "roll up your sleeves" attitude and are looking for a role where your event management skills will make a lasting impact on young lives, then this is the job for you. We’re seeking a dynamic individual who can lead our exciting portfolio of outdoor challenge events and help us take our fundraising to the next level.
The Youth Adventure Trust's outdoor challenge events are a vital source of funding for the charity, and the relationships we build with our participants and corporate partners are more important than ever. This is where you come in.
As our Challenge Events Manager, you'll be the driving force behind our exciting challenge events portfolio.You'll work on bespoke corporate team-building challenges, high-energy industry networking events like the Hike Bike Paddle for the sports and outdoor sector and the Housebuilders Challenge, and our popular open events like the Wiltshire 3 Peaks Challenge and the Somerset Cycle.
Challenge events not only enable people to raise amazing sums for the charity, but are also a fantastic way to engage supporters with our work, giving them the opportunity to step outside their comfort zones, embrace the outdoors and achieve things they never thought possible - similar to our work with the young people on our programmes.
The Challenge Events Manager role is a varied position which would be perfect for somebody who has event management experience. You will be responsible for the full event cycle, from the initial planning, participant recruitment and stewardship to on the day event delivery and post event follow ups. You will be somebody who can spot opportunities, take on a project and run with it. You’ll be an excellent communicator, happy to pick up the phone to chat to event participants, deliver pre-event webinars or create engaging participant emails. You’re self-motivated, well organised, able to multi-task, a strong administrator, a fantastic team player, have excellent interpersonal skills and enjoy being outdoors.
You'll work closely with the Corporate Partnership Manager, who is highly experienced in delivering our challenge events, but needs time to develop new corporate partnerships which is why we have created this new role. You'll also line-manage our Events Fundraising Officer who plays a key support role on the events.
About You
You’re a people-person, self-motivated and highly organised. You are as comfortable managing a budget and a CRM database as you are standing on a mountain side in your waterproofs! You’ll have:
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Event Expertise: A proven track record in delivering successful fundraising or challenge events.
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Agility: The ability to think on your feet and adapt plans dynamically when situations change on the ground.
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Leadership Skills: Experience managing staff or volunteers and the ability to motivate a team.
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A Passion for Adventure: A genuine love for the outdoors, comfortable in wellies and waterproofs with an understanding of 'the power of the outdoors'.
The Charity
At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
We’re proud to offer our programmes completely free of charge to participants, and with ambitious plans to help more young people over the coming years, our fundraising challenge events are more important than ever.
Why Join Us?
This is a unique opportunity to make a direct and lasting impact on young lives through your passion for the outdoors. You’ll be part of a small fundraising team with a big heart, with plenty of opportunities to visit our camps and see the tangible impact of your work.
If this sounds like the perfect fit for you, please download the full Job Pack for more details, including the job description and person specification. All applicants must complete an application form and refer to the job description and person specification in their application.
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and expects all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment. Full details can be found in the Job Pack.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
The Partnerships Manager will play a pivotal role in delivering Youth Futures Foundation’s Employer Strategy.
You will embed and scale evidence-based practice across employer networks to create systemic change in how employers recruit, develop and retain young people.
This role focuses on influencing employer behaviour at scale – using evidence, partnerships and networks to embed the evidence of what works across organisations, sectors and places. It does not involve delivering employability support or 1:1 services to employers or young people.
You will be skilled at:
- Influencing organisational or systems-level change
- Translating research and evidence into practical action
- Working through partnerships, intermediaries and networks to achieve scale.
You will work with employer organisations, networks, sector bodies and system actors to ensure that Youth Futures’ evidence shapes decision-making, practice and investment – improving young people’s access to good work over the long term.
You will have a passion for tackling youth unemployment and a strong interest in equity, diversity and inclusion issues.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
HOW TO APPLY
Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 1 February 2026 at 23:59.
As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Relationship Fundraising Manager – Wales
Permanent
Full time (34.5 hours per week), we are open to a conversation about how you work these hours
Location - Mobile worker in Wales
Salary Range - £35,200 to £39,200 + benefits + car allowance. Please note that we typically offer at the start of the range, unless candidates demonstrate exceptional skills and experience.
About the role
It’s an exciting time to join Macmillan Cancer Support as we launch our new five-year strategy and work towards delivering our vision to do whatever it takes to get every person the best support today and spark a revolution in cancer care for the future.
In this rewarding role, you will be within a team of Relationship Fundraising Managers and play your part to drive income growth across the region by building valuable relationships with supporters and delivering tailored stewardship to a variety of audiences. You will boost Macmillan’s presence in communities, raising awareness of our vital services and the difference they can make.
Your innovative ideas, personalised guidance and support will help supporters achieve their fundraising goals while acknowledging each person’s individual journey, and highlighting the profound impact their contributions will make for people living with cancer.
About you
The skills and experience we are looking for in the role are:
- Solid account management experience with the proven ability to build rapport and develop relationships while understanding the needs of a variety of individuals, organisations and groups. You will place our supporters at the heart of everything you do by creating personalised and thoughtful solutions to deliver a first-class supporter experience.
- Strong planning, organisational, and multitasking skills to meet deadlines and achieve both team and individual goals, including managing relationships with Macmillan supporters, volunteer groups and meeting key metrics such as, supporter retention and increasing fundraising targets.
- Impactful written and verbal communication and influencing skills to enable you to engage, inspire and deliver key messages combined with experience of collaborating with both internal and external stakeholders.
- Proactively acquire new business and new relationships through targeted acquisition including research, completion of applications, and presentations to supporters/companies/groups to secure new income and/or relationships.
This role is home-based with mobile working. Your home base needs to be in Wales (or close to the border - e.g. in Chester) as on a weekly basis you can expect to work across Wales to meet with supporters face to face approximately 2 to 3 days a week. As such, you must have a full UK driving licence and have access to a vehicle or the ability to travel frequently across the region.
There will be a requirement to attend in-person team meetings based in the area on a quarterly basis and other parts of the UK when our wider fundraising territory and department get together.
There will also be a requirement for flexible and out of hours working to support occasional evening and weekend activity and you will be compensated for this with time off in lieu.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
Recruitment Process
Application deadline: 23:59 on Thursday 29th January
First stage interviews: Thursday 5th February
Second stage interviews - Tuesday 10th February or Friday 13th February
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
Rheolwr Codi Arian Perthynas – Cymru
Parhaol
Llawn amser (34.5 awr yr wythnos), rydym yn agored i sgwrs am sut rydych chi'n gweithio'r oriau hyn
Lleoliad - Gweithiwr symudol yng Nghymru
Ystod Cyflog - £35,200 i £39,200 + buddion + lwfans car
Sylwch ein bod fel arfer yn cynnig ar ddechrau'r ystod gyflog, oni bai bod ymgeiswyr yn dangos sgiliau a phrofiad eithriadol.
Ynglŷn â'r rôl
Mae'n amser cyffrous i ymuno â Chymorth Canser Macmillan wrth i ni lansio ein strategaeth pum mlynedd newydd a gweithio tuag at gyflawni ein gweledigaeth i wneud beth bynnag sydd ei angen i gael y gefnogaeth orau i bob person heddiw a sbarduno chwyldro mewn gofal canser ar gyfer y dyfodol.
Yn y rôl werth chweil hon, byddwch o fewn tîm o Rheolwr Codi Arian Perthynas ac yn chwarae eich rhan i yrru twf incwm ar draws y rhanbarth trwy adeiladu perthnasoedd gwerthfawr â chefnogwyr a darparu stiwardiaeth wedi'i theilwra i amrywiaeth o gynulleidfaoedd. Byddwch yn hybu presenoldeb Macmillan mewn cymunedau, gan godi ymwybyddiaeth o'n gwasanaethau hanfodol a'r gwahaniaeth y gallant ei wneud.
Bydd eich syniadau arloesol, eich canllawiau personol a'ch cefnogaeth yn helpu cefnogwyr i gyflawni eu hamcanion codi arian wrth gydnabod taith unigol pob person, ac amlygu'r effaith ddofn y bydd eu cyfraniadau'n ei chael ar bobl sy'n byw gyda chanser.
Amdanoch chi
Y sgiliau a'r profiad yr ydym yn chwilio amdanynt yn y rôl yw:
- Profiad cadarn o reoli cyfrifon gyda'r gallu profedig i feithrin perthynas a datblygu perthnasoedd wrth ddeall anghenion amrywiaeth o unigolion, sefydliadau a grwpiau. Byddwch yn rhoi ein cefnogwyr wrth wraidd popeth a wnewch trwy greu atebion personol a meddylgar i ddarparu profiad cefnogwr o'r radd flaenaf.
- Sgiliau cynllunio, trefnu ac amldasgio cryf i gwrdd â therfynau amser a chyflawni nodau tîm ac unigol, gan gynnwys rheoli perthnasoedd â chefnogwyr Macmillan, grwpiau gwirfoddol a chyflawni metrigau allweddol fel cadw cefnogwyr a chynyddu targedau codi arian.
- Sgiliau cyfathrebu a dylanwadu ysgrifenedig a llafar effeithiol i'ch galluogi i ymgysylltu, ysbrydoli a chyflwyno negeseuon allweddol ynghyd â phrofiad o gydweithio â rhanddeiliaid mewnol ac allanol.
- Mynd ati i ennill busnes newydd a pherthnasoedd newydd yn rhagweithiol drwy gaffael wedi'i dargedu gan gynnwys ymchwil, cwblhau ceisiadau, a chyflwyniadau i gefnogwyr/cwmnïau/grwpiau i sicrhau incwm a/neu berthnasoedd newydd.
Mae'r rôl hon yn seiliedig o gartref gyda gweithio symudol. Mae angen i'ch cartref fod yng Nghymru (neu'n agos at y ffin - e.e. yn Chester) gan y gallwch ddisgwyl gweithio ar draws y rhanbarth yn wythnosol i gyfarfod â chefnogwyr wyneb yn wyneb tua 2 i 3 diwrnod yr wythnos. O'r herwydd, rhaid bod gennych drwydded yrru lawn yn y DU a mynediad at gerbyd neu'r gallu i deithio'n aml ar draws y rhanbarth.
Bydd gofyniad i fynychu cyfarfodydd tîm wyneb yn wyneb yn yr ardal yn chwarterol a rhannau eraill o'r DU pan fydd ein tiriogaeth a'n hadran codi arian ehangach yn dod at ei gilydd.
Bydd gofyniad hefyd am weithio hyblyg a thu allan i oriau i gefnogi gweithgaredd achlysurol gyda'r nos a phenwythnos a chewch eich digolledu am hyn gydag amser i ffwrdd yn lle.
Yn gyfnewid, rydym yn cynnig amrywiaeth o fuddion gan gynnwys:
- 25 diwrnod o wyliau ynghyd ag opsiynau gwyliau banc hyblyg, gan gynyddu 1 diwrnod bob blwyddyn o wasanaeth hyd at 30 diwrnod
- Pensiwn cyfatebol hyd at 7.5%
- 120+ o gynigion dysgu a datblygu, gyda mynediad at gymwysterau proffesiynol allanol
- Patrymau gwaith hyblyg, fel oriau cywasgedig, hyblygrwydd i weithio'n gynharach neu'n hwyrach o amgylch ein horiau gwaith craidd o 10am-4pm
- Cynllun prynu a gwerthu gwyliau, yswiriant bywyd, ewyllysiau rhydd, disgowntiau manwerthu a llawer mwy
Amdanom ni
Yn Macmillan fe welwch bobl dalentog yn gweithio gyda'i gilydd i wneud beth bynnag sydd ei angen i gefnogi pobl sy'n byw gyda chanser. Rydym yn mynd ati i ddod o hyd i ffyrdd hyd yn oed yn well o helpu hyd yn oed mwy o bobl sydd angen ein cefnogaeth. Mae ein gwerthoedd wrth wraidd pwy ydym ni a phopeth a wnawn, gan ysbrydoli ein meddwl ac arwain ein gweithredoedd.
Mae ein strategaeth sefydliadol newydd yn nodi sut y byddwn yn ymladd hyd yn oed yn galetach i wneud i bob punt a godir gyfrif am hyd yn oed mwy. Gyda'ch help chi, byddwn yn trawsnewid gofal canser am byth.
Proses Recriwtio
Dyddiad cau ar gyfer ceisiadau: 23:59 ar dydd Iau 29 Ionawr
Cyfweliadau cam cyntaf – Dydd Iau 5 Chwefror
Cyfweliadau ail gam - Dydd Mawrth 10 Chwefror neu ddydd Gwener 13 Chwefror
Er mwyn sicrhau tegwch a chysondeb wrth ddewis yr ymgeisydd gorau ar gyfer y rôl hon, mae ein holl geisiadau yn cael eu hanonimeiddio hyd nes y bydd cyfweliad wedi'i gadarnhau.
Er mwyn i ni allu eich cefnogi i fod ar eich gorau yn ystod y broses ymgeisio neu gyfweld, cysylltwch â Thîm TA Macmillan am gyngor ac addasiadau rhesymol.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover area of West London.
You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Key Responsibilities:
Strategy, finance, and reporting
· Responsibility for stewardship and relationship building with supporters within the region.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.
Supporter Management
· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.
· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.
· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with RFM.
· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship building
· Experience and confidence in public-speaking, such as giving presentations and talking at events
· Knowledge of recruiting key volunteers and fundraising supporters
· Experience and a keen interest in building long term relationships with supporters
· Proven ability of providing excellent stewardship
· An ability to manage a busy and varied workload
· Excellent communication skills, both verbal and written
· Excellent organisational skills
· Flexibility to work some unsocial hours and willingness to travel independently
· Live within defined region
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. If successful applicant owns a vehicle and will be driving for the role, they will be eligible for a car allowance of £3,500.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £33,500 per annum, plus benefits and associated travel expenses. If successful applicant owns a vehicle and will be driving for the role, they will be eligible for a car allowance of £3,500.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 1st February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
The client requests no contact from agencies or media sales.
About Social Investment Business:
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what it is like to work with us and our generous benefits please visit our website.
About this role: Reporting to the Deputy CEO, the Head of Business and Market Development will build on SIB’s existing research and findings on market scope and scale, organisational financial resilience, the cost of capital and fund financial modelling to support the delivery of SIB’s ambitious new strategy, and hit our business development targets as part of an ambitious growth plan. This new post will develop SIB’s work and the rigour and robustness of our market and financial analytics in order to grow the organisation, the amount of investment under management and the annual disbursement of grant funds.
Key responsibilities
1. Working closely with the CEO and Deputy CEO support the delivery of ambitious growth targets under the new strategy.
2. Oversee the regulatory transition to FCA regulation for a defined number of SIB subsidiaries, drawing together the relevant internal documentation, working with the FCA – and any specialist retained consultants – to ensure that SIB is quickly and effectively accredited.
3. Work with the CEO and Deputy CEO to advance SIB’s applications for capital from Public Finance Institutions including the National Wealth Fund.
4. Working with the wider BD team, draw on market and financial modelling that incorporates existing data on SIB’s customers across its funds (using e.g. IMD, turnover, assets, age, business model) to develop excellent bids and tenders for new grant funds and to structure successful investment raises.
5. Oversee the reporting of all funds managed through the SIB group subsidiaries to their investors. This should include quality control of regular analytics, KPIs and case studies, regular catch up calls with investors and occasional presentations remote and in person.
6. Oversee the regularity and quality of analytics of SIB’s enterprise level impact to provide a consistent snapshot across all funds, including for SIB’s internal subsidiary board meetings.
7. Work with the Market and Financial Analyst to develop a strategic approach to financial modelling of funds. This should include an approach to cost base calculations (taking into account variability in disbursement rates, portfolios under management, loan vs. grant, capital vs. revenue, pace and automation), consistent treatment of interest payments, management and administrative fees and internal investment. The base model should be able to inform forward planning and business development, as well as serve to stack up the financial viability of BD opportunities as they arise.
8. Work with the Systems and Data teams to ensure that the base model is embedded within SIB’s operations and informs fund and programme management.
9. Lead a horizon scanning function that effectively drives comparative benchmarking against competitor / peer organisations.
10. Oversee the team’s work with the Finance and Governance teams to ensure that market analytics include effective customer feedback, collected regularly and embedded in key performance indicators.
11. Alongside the Deputy CEO and the wider Data, Insights and Advocacy team, oversee the delivery of the annual impact report, bringing colleagues together to identify key findings and deliver each report. Ensure that the impact report reflects market analytics, providing context that identifies SIB’s leadership and place within the wider sector.
12. Oversee the management – as needed – of any external consultants working on more complex financial models / additional research and learning that contributes to market or business development.
13. Alongside the Deputy CEO and the wider BD team, design and facilitate general learning sessions and programme specific learning sessions with small and large groups, this may include partners, customers and the SIB Board as well as colleagues. Elicit learning from these sessions, share findings and support your colleagues to integrate action points into our systems. This learning approach should particularly reflect how customer need / satisfaction is met by different fund and programme structures.
14. Line manage the Market and Financial Analyst, Marketing Manager and BD Manager.
15. To work in line with the organisation's values, principles and processes to achieve operational excellence.
16. To adopt our continuous improvement and learning ethos
17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
18. To support and contribute to the implementation and delivery of SIB’s strategy
19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Familiarity with raising investment
- Experience of managing a high functioning business development team achieving strategic objectives
- Knowledge of financial analytics
- Excellent excel skills
- Excellent writing skills
- Excellent project management to tight deadlines
- An understanding of how to share research and data analysis with audiences of mixed experience
- Strong leadership and people management skills, with the ability to inspire teams across functions to work in an integrated way
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Understanding of FCA regulation
- Prior experience of working in a regulatory environment
- Understanding of the UK charity and social enterprise sectors
Education / Professional experience
Team leadership experience
We believe in the power of the social economy to build a more equal society.
A fantastic opportunity for individuals with experience in financial management to join our team as Finance Manager (Mat Cover).
Start Date: First week of March 2026
As our Finance Manager you will be responsible for the smooth running of the financial administration of the charity. Working closely with the Director of Finance & Operations, you’ll create timely financial reports, budgets & forecasts to inform decision making.
As an experienced manager, you will bring strong financial management skills, efficient administrative systems oversight, and a proven track record of working effectively within small teams. Excellent communication and organisational abilities are essential, along with a proactive, solution-focused approach
Key Responsibilities:
- Financial Management: Oversee daily operations of the finance function, ensuring accurate month-end processes, preparation of management accounts, maintenance of the Xero accounting system, and strong financial controls and procedures.
- Team Leadership and Oversight: Manage and support the Business Administration and Finance Officer, reviewing reconciliations and ensuring effective financial operations, including accounts payable/receivable, cash flow, and corporate cards.
- Forecasting and Budgeting: Lead monthly and quarterly financial forecasting and support the Director of Finance and Operations in developing and monitoring the annual budget.
- Financial Processing: Ensure all transactions are supported with appropriate documentation, manage income recording with the philanthropy team, and oversee gift aid submissions.
- Payroll and Pensions: Process monthly payroll and pension contributions through Xero, manage HMRC obligations, and ensure staff expense claims are handled accurately and timely.
- Compliance and Governance: Prepare statutory returns for the Charity Commission and Companies House, ensuring compliance with all financial and legal reporting requirements.
- Uphold Envision’s values and be a role model for young people and volunteers.
- Ensure that all activity is delivered in line with Envision policies and procedures.
Essential Experience, Knowledge and Competencies:
- Prior experience of working in a similar role (min 2 years)
- Accounting qualification (e.g. AAT Level 3 or above, ACA, ACCA, CIMA) or Qualified by Experience
- Experience with IT systems – Office365, Shared drives
- Excellent communication skills, both written and oral, including the ability to present financial reports and information effectively to a wide variety of audiences.
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
- Experience with IT systems – Xero, SafeHR, Salesforce, Docusign
- Experience of the charity sector and its accounting requirements
- Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Monday 26th January
Please note:
- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ESPE is Europe's leading and largest charity focused on improving the clinical care of children and adolescents with endocrine conditions. We aim for excellence in clinical care, research and education through innovation, collaboration and technology. Our charity is growing its membership and activities at pace, and we are now searching for a Finance Manager who will be the first member of the permanent staff team who is a qualified accountant.
The Finance Manager role will make a significant difference to how we manage our finances, at an operational and strategic planning level. We are looking for an individual who is excited by the prospect of transforming our financial governance and management.
Role overview:
The Finance Manager will work closely with the CEO, Treasurer, and bookkeeper to manage daily financial functions, ensure regulatory compliance, and drive financial performance - including budgeting and forecasting.
• Contract and working conditions: This is a fixed-term role (initially 18 months) which we envisage will transition to a permanent position. Hours will initially be 17.5 hours per week with remote and flexible working arrangements. Candidates must have the right to work in the UK and be based in the UK.
• Strategic responsibilities: The Finance Manager will support financial target delivery, ensure robust financial systems, and align financial processes with organisational growth and strategy.
• Operational duties: Responsibilities include preparation of management accounts and all financial reporting, cash flow forecasting, grant management, VAT and tax compliance, audit support, and process improvements. The role also involves liaising with external suppliers and stakeholders and overseeing payroll and pension scheme implementation and management.
• Governance and compliance: The Finance Manager will ensure adherence to the requirements of the Companies Act, Charities Act, and HMRC regulations, ensuring we prepare and submit our statutory accounts on time. You will coordinate the annual audit, review internal controls, and report financial risks to the ESPE leadership.
• Leadership and collaboration: The role includes providing financial guidance to coordinators and teams to support informed decision-making.
• Required experience and skills: Candidates must be a qualified accountant (ACA/ACCA/CIMA/AAT/ICAEW) with at least three years experience in financial or management accounting, preferably in a professional body or learned society. Proficiency in accounting software, and having significant knowledge and understanding of VAT (ideally across Europe), analytical skills, communication, and project management skills are essential.
• Personal attributes: The ideal candidate will demonstrate strong attention to detail, resilience, collaborative skills, ability to manage multiple priorities, and alignment with ESPE’s mission. You should be proactive, enjoy challenge, be capable of working under pressure, and skilled in influencing and strategic thinking. Must be willing to travel to Europe as required (2-4 times per annum).
Benefits:
- 30 days annual leave, plus UK Bank Holidays
- Flexible working
- Matched pension scheme (up to 7% of salary)
- Employee assistance programme
- European travel
First interview date: 20th February, online.
Candidates must submit a CV and covering letter. The covering letter should demonstrate an understanding of ESPE and the current compliance challenges we have faced in recent years.
The client requests no contact from agencies or media sales.
Permanent, full-time (37.5 hours per week)
Remote working with some UK and international travel
We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.
Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.
About us and the role
We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.
We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.
Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.
We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.
We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.
For further information, please download the job pack below. Candidates must review the entire job pack before applying.
To apply, please email a cover letter and CV (each a maximum of 2 pages).
Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.
First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.
Second interview: Second round interviews are expected to take place between 23rd-27th February.
Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.
Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.
To apply, please email a cover letter and CV (each a maximum of 2 pages). Candidates must review the entire job pack before applying.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency. Since 2020, our engagement with over 40 philanthropic foundations and businesses has supported them to make over £250m of new funding available for climate action, and we have already helped them make grants to over 200 different organisations.
Our work with corporates
We work closely with businesses* to develop and implement strategic grant-making funds, through their corporate foundation arm or internal budgets, that align with their mission and values, while making a tangible climate impact.
Increasingly, our work with businesses has focused on agri-food businesses. In today’s world, they can no longer count on steady yields, consistent quality, or predictable sourcing from global supply regions. Climate volatility is no longer a distant risk; it’s an immediate operational threat. Businesses that fail to invest in climate resilience now will face higher costs in the long-term, for example through more frequent supply shortages and greater business disruption. Companies that depend on agricultural supply chains for their business survival should treat bold climate action as a strategic investment in managing financial risk and staying competitive.
Impatience Earth has already helped a number of companies to better understand where their biggest climate risks and opportunities lie in their value chain, and support them through a learning and strategy process, through to implementation of funding. Crucially, we’ve helped them to identify how and where to invest philanthropically to both build climate resilience within the business and demonstrate their leadership across the sector. In 2026, we want to expand this work and proactively engage agribusinesses who may benefit from our advisory support.
The role
We acknowledge that most agribusinesses have their supply chains based in the Global South, and through our work with them, we would like to see them engage in forms of reparative finance that builds the climate resilience of farmers and communities in those regions.
We are seeking a dynamic, justice-driven, Regenerative Agriculture Lead to help agri-food businesses rethink how they invest in climate impact. In this role, you will engage senior executives, particularly in sustainability, procurement, supply chain, and corporate strategy, to shift from short-term, carbon-offsetting based approaches toward directly funding regenerative agriculture practices within their supplier networks, and working towards business transformation as a whole.
Your work will help agrifood businesses transition to more resilient, low-carbon, and nature-positive supply networks by unlocking capital that accelerates climate-smart and justice-centred practices on the ground.
Your initial focus and priority within the role would be in sales and business development, and once you’ve secured high value clients, you’ll also be supporting on delivery and advisory with those clients.
Key areas of focus
Strategic sales & business development
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Identify, engage, and nurture relationships with senior-level executives at companies with agriculture-linked supply chains and networks (e.g., food & beverage, apparel, beauty, consumer goods). Note that Impatience Earth has a partnership eligibility criteria that influences the types of organisations we work with.
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Lead consultative sales conversations with companies that rely on carbon offsetting, or are looking to reduce their sustainability budgets, highlighting the value of increasing investment in direct regenerative supply chain transformation as a tool for building long-term resilience.
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Build and engage a pipeline of corporate clients and guide prospects from initial interest to proposal development, and deal close.
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Represent Impatience Earth at conferences, industry events, and executive briefings.
Thought partnership & advisory
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Engage corporate leaders on the financial, environmental, and operational benefits of transitioning to, and increasing direct funding towards regenerative agriculture.
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Translate complex climate, carbon, and agricultural concepts into clear business cases and ROI narratives, and occasionally share knowledge and provide training for Impatience Earth colleagues to develop team knowledge.
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Serve as a trusted advisor to help companies design pathways to supply chain transformation that is good for the business and the climate
What we’re looking for:
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5+ years of experience in business development, corporate sales, partnerships, sustainability advisory, supply chain solutions, or climate/ESG-related roles. We encourage applications from folks who have worked in sustainability or procurement teams within agribusinesses.
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A proven track record of selling into or advising agribusinesses, with a focus on sustainability, carbon markets, climate tech, or agriculture-related domains.
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Strong ability to engage C-suite and VP-level leaders with credibility and influence.
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Exceptional communication skills, with the ability to distill technical topics (carbon accounting, regenerative agriculture, climate finance) into compelling narratives.
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Comfortable navigating complex corporate structures, long sales cycles, and multi-stakeholder decision processes.
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Comfortable working in an evolving and early-stage organisation, with an entrepreneurial mindset: proactive, scrappy, and excited to build something new in a rapidly evolving market.
What’ll be nice to have:
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Knowledge of Scope 3 emissions, insetting, carbon markets, or B-corp and sustainability reporting frameworks (i.e. SBTI, TCFD, CSRD)
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Familiarity with agricultural supply chains, rural development, regenerative agriculture, or nature-based solutions.
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Experience developing climate or sustainability strategies for large corporates.
How you’ll know you’re doing a good job
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You consistently build and advance a high-quality pipeline of corporate prospects.
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You help shift C-suite mindsets from funding short-term initiatives, carbon offset projects or reducing sustainability budgets to embracing direct, long-term regenerative supply chain investment.
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You close deals and create new partnerships that directly fund agricultural transitions and measurable climate outcomes.
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You become a go-to expert for companies exploring how to finance and scale regenerative agriculture.
Benefits
As part of this role, you will have a pro rata allowance of 25 days paid annual leave, individual coaching, a professional development budget and be part of a passionate team committed to advancing climate action. We have put in place, and continue to build, a range of measures to build an inclusive and welcoming work culture centred on wellbeing, and we hope we will receive applications from people from a range of backgrounds.
How To Apply:
We are not able to sponsor visas, nor are we able to have calls with candidates in advance of application.
We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you.
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Stage 1: Submit your CV plus either a cover letter (1.5 pages max), or a short video, that includes details about your relevant experience for the role and why you think you’ll be a good fit. Please consider the Requirements for this role section when you write your cover letter/record your video, particularly points 2-5. Please submit documents in PDF format as we are unable to open MS Word files.
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Stage 2: Shortlisted candidates will be invited to a short initial video call carried out on Zoom to discuss your experience and what excites you about the role. We will send all candidates the interview questions in advance.
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Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.
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Stage 4: As part of the final interview stage, you’ll be invited to a full interview, and we will be sending all candidates the interview questions in advance. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in preparing for the interview.
Who You Will Meet:
As part of the interview process, you will meet Aditi Shah (Co-CEO), and Vicky Murray (Associate). For more information, see our website, impatience.earth.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have what it takes to be part of the Walking With The Wounded team? We have a fantastic opportunity for a Financial Controller with experience of running the day-to-day financial operations of a dynamic charity. We are an ambitious charity with ambitious goals that needs a Financial Controller to support the charity in achieving these goals. If your attitude matches this, you will find a perfect home within our Finance team.
This is a broad role that will include a wide range of responsibilities. The Financial Controller is responsible for managing the daily and weekly tasks of the Finance team, as well as periodic tasks that are less frequent. These tasks include (but are not restricted to) all aspects of bank and cash, raising of invoices, generating BACS payments, all Finance input into payroll, VAT returns, Gift Aid claims and response to ad hoc queries from our front-line staff. The Financial Controller managers one Finance Assistant and reports into the Head of Finance. The Head of Finance leads on budget setting, forecasting and monthly / quarterly / annual reporting, and the Financial Controller will support where needed. The Financial Controller will also be the lead contact with external auditors following year end.
The tasks outlined here and in the job description will not remain static and can be tailored to the experience of the successful applicant, therefore this role is ideal for someone who is looking for a challenge and to develop their skills in a supportive and dynamic environment.
For an informal discussion please contact Marc Brady, Head of Finance.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens. We are seeking a Head of Finance to lead on ensuring the financial health, operational effectiveness and organisational sustainability of the company.
As a senior leader, you will integrate finance, systems and people management so that we can deliver high-quality programmes in alignment with our Catholic mission and values. You will also be a key member of the Leadership Team, contributing to organisational strategy, planning and decision-making.
We’re a small team, so this role involves operational responsibilities as well as strategic leadership and oversight. We’re also a fully remote organisation, so we’re looking for someone who thrives in a remote working environment, who is highly organised, people-focused, and committed to excellence in service. You will also play an important role in helping us embed our emerging employee-owned culture as we move through transition in 2026.
If you’re a strong financial leader with operational leadership experience in a charity, SME, education or mission-driven organisation and feel inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.



The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW’s Finance & Corporate Services Division is recruiting for the position of Senior Systems Accountant to join its dynamic team based out of its offices in Birmingham, UK. The organisation currently operates to a hybrid working model.
Job Purpose
The Senior Systems Accountant is a key role within Islamic Relief’s Finance team, providing ongoing strategic and operational support for our cloud-based financial system, Unit4 ERP (version 7 – Cloud Release). This role ensures that the finance system is optimally configured and maintained to support efficient business-as-usual (BAU) operations across the organisation.
You will act as the organisation’s Unit4 SUPER user and subject matter expert, responsible for system administration, user support and training, issue resolution, and driving continuous improvement. Working closely with Finance, IT, and system users, you will ensure the ERP system supports accurate financial reporting, robust internal controls, and process efficiency.
This is not a project implementation role it focuses on the long-term embedding, optimisation, and support of Unit4 ERP7 (CR), delivering both strategic oversight and day-to-day system management.
The successful candidate must have:
- Fully qualified accountant (e.g., ACCA, CIMA, CIPFA) or equivalent with proven delivery of ERP system administration, configuration, and optimisation in a live finance environment.
- Strong hands-on experience with Unit4 ERP v7 Cloud (financial modules) in a support or administration role.
- Strong understanding of financial controls, accounting principles, and reporting frameworks.
- Proficiency with reporting and analysis tools (e.g., Power BI, Excelerator).
- Ability to diagnose and resolve system and user issues independently.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
Islamic Relief is a faith-based relief and development agency working to save and transform the lives of some of the world’s most vulnerable people.



The client requests no contact from agencies or media sales.
Senior Property Manager
Location: Birmingham, B15 - Hybrid + Travel
Salary: £57,433 per annum
Hours: 35 hours per week
Contract: Permanent
Shape the future of third-party housing management at Midland Heart.
Midland Heart is a leading social housing provider and property owner with a growing residential and commercial leasehold estate. We're creating a new specialist role to strengthen oversight of our third-party managed portfolio, with laser focus on managing agent performance, data compliance and service quality across a geographically dispersed estate.
This role will suit a commercially minded property professional who enjoys operating as the intelligent client — setting expectations, challenging delivery and holding partners to account.
Why this role is different
This isn't a business-as-usual housing management role. As our Senior Property Manager (known internally as Third Party Agency Manager), you'll:
- Have strategic oversight, from property handover to strategic disposals, of a growing portfolio of circa 2,000–2,500 residential and commercial properties dispersed over the East and West Midlands.
- Lead relationships with around 100 external managing agents, managing, assuring and constructively challenging third-party performance against contracts and driving continuous improvement.
- Lead and develop a newly formed specialist team.
- Ensure Tenants remain at the heart of service delivery, ensuring compliance, value for money and driving improvements in Tenant Satisfaction Measures.
Our ideal candidate? We're seeking a property management professional who can balance strong commercial oversight with a tenant-first mindset. Your application will demonstrate:
- ATPI (Associate of The Property Institute) Qualified or demonstrable experience of private property management.
- Proven experience of all matters relating to private residential and/or commercial leasehold management including its legislative context and policy framework.
- Experience of leading, managing and developing a geographically dispersed operational team.
- Commercial acumen, with experience managing budgets and delivering value for money.
- A track record of improving services and customer satisfaction.
- The confidence to challenge, influence and make evidence-based decisions, whilst maintaining effective, professional relationships.
As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week, with 2 days working remotely from home. To successfully deliver this role, you must be willing and able to travel across a dispersed portfolio to meet with your team, Contractors, Managing Agents and to attend AGMs.
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date: Thursday 15 January 2026
Assessments for the role are planned to take place in January 26 at our Birmingham, Bath Row office.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Location: Remote, but with flexibility to travel for in person meetings
Salary: £38,336 - £44,427 pro rata, per annum (dependent on experience) plus 8% pension contribution
Duration: Permanent established role
Hours: 0.8 FTE (29 hours 36 minutes per week), flexible
The Head of the CEO Office will provide leadership to the CEO Office team and serve as a key advisor to the CEO and Senior Leadership Team (SLT). This role will be responsible for the three specialist areas which form the CEO Office: People Services, Governance and Executive Support.
This role is responsible for delivering the People Services function for the organisation, including the development and implementation of People Services strategies, plans, policies and processes. You will lead the People Services team in delivering high quality support and advisory services.
This post requires the individual to understand, anticipate and react to the organisation’s changing needs, to think critically, make decisions, and offer solutions to problems with expert professionalism, sensitivity, and confidentiality. To implement Butterfly Conservation’s (BC) objectives through leadership of the CEO Office team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
Specific Tasks:
Delivering the People Services function
Responsible for delivering a high-performing People Services function ensuring all interactions adhere to BC’s inclusion and organisational values. To lead, manage and be accountable for the function, including:
- Aligning workload with BC’s Strategy and annual business plans.
- Advising, coaching, and enabling the People Services team to deliver effectively and create an engaging, supportive, and empowering environment.
- Ensure monthly workforce reporting systems are in place and actions followed up where required.
- Lead on Employee Health and Wellbeing initiatives, promoting a culture of engagement and self-responsibility.
- Implement, monitor and evaluate performance management systems and processes.
- In conjunction with the CEO and SLT, procuring external specialist support and/or legal advice as needed to minimise risk to the organisation.
- Act as the escalation point for complex employee casework, including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, ensuring that the SLT members’ roles remain objective and that safe formal processes can occur if required.
- Account management for providers of BC’s People Services Workforce Systems, ensuring Service Level Agreements are met and partnership opportunities are maximised including Occupational Health, EAP services, Hireful and BreatheHR.
- Oversee and manage ‘Charity Learn’ BC’s online learning management system, to include setting up annual statutory training for all staff and creating bookable in-house training sessions as required.
- In conjunction with the CEO and SLT, develop and implement a People Strategy to include areas of succession planning, talent management, change management, and staff engagement.
Governance, Risk and Management Information & Reporting
Accountable for the smooth running of BC’s core governance activities and trustee meetings, including:
- Overseeing the risk and audit process for the CEO Office, bridging as needed between the Finance Directorate and the CEO Office Directorate.
- Ensuring all core legal requirements are met and that the trustees comply with their duties in accordance with the Articles of Association.
- Ensuring relevant statutory returns are submitted to Charity Commission and Companies House.
Executive Support
- Ensure the support function to the CEO and SLT is delivered efficiently and effectively, including direct line management of the Executive Assistant to the CEO and SLT PA’s.
Management and Development of Team members
Responsible for managing a team of five direct reports and undertaking all People Manager duties, including:
- Setting objectives, workload planning, holding 121 meetings and regular reviews.
- Conducting Performance Development Reviews and giving timely direction and feedback.
- Building engagement within the team and creating an environment of trust and wellbeing.
- Coaching and developing team members to ensure professional and personal growth and career development and supporting any training needs.
- Role modelling people management in line with BC’s values and competency framework, setting a good example from the CEO Office.
Strategy, Planning and Budgeting
Working with the CEO and SLT on the annual and long-term business cycles, including:
- Supporting with the creation of BC’s Strategy as required.
- Creating annual Directorate work plans to deliver actions and outcomes in line with BC’s strategic priorities ensuring teams within your responsibility have clarity and direction.
- Working with Finance to ensure that the function has adequate budget to match the work plans and supporting with budget refresh and reforecasting.
- Supporting the Directorate with workforce planning and resource management as required.
- Responsible for the CEO Office budget.
Relationship building, partnering and culture development,
Operating as a strong ambassador for BC and the CEO by:
- Cultivating and nurturing excellent working relationships both internally with all colleagues and trustees, and externally with branches, volunteers, partners, suppliers, funders, and sector networks.
General:
- Promoting and exemplifying BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Aligning with the mission and strategic goals of BC; commitment to species conservation, the environment and nature recovery.
- Undertaking any other reasonable duties as required and commensurate with the grade of post.
- Undertaking all duties and responsibilities in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
- Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
- Actively participating in on-going professional development activities, committing to personal and professional growth and development.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Sunday, 1 February 2026 at 23:59.
Interviews will be held 9 February and 12 February 2026.
REF-226 149
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What we're building
Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons.
Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there.
We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else.
We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance.
The opportunity
This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role.
You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it.
You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it.
You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year.
You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year.
And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products.
This is a mission-critical role in driving Level Water’s income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher.
This is the most exciting job in the charity sector for the right person.
What you'll actually do
This role owns the supporter experience as a growth engine. You’ll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You’ll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year’s events, but for the future of Level Water.
Build relationships that matter
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Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued.
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Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back.
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Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration.
Design and optimise the supporter journey
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Own the end-to-end experience: from sign-up emails to post-event stewardship.
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Map out communications across our events portfolio throughout the year and execute them brilliantly.
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Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best?
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Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results.
Identify and unlock growth opportunities
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Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey.
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Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can’t refuse?
Track, report, and improve
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Keep our CRM up to date and use it intelligently.
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Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates.
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Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt?
Who we're looking for
We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great.
What you do need:
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Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You’re looking for opportunities.
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A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person.
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A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it.
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A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing.
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An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it?
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Ambition. You want to grow. You want to get better. You want to build something you're proud of.
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Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure.
Bonus points if:
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You love being outdoors (swimming, hiking, wild camping, anything that gets you outside).
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You've worked in a startup, scale-up, or high-growth environment.
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You've designed customer journeys, retention strategies, or growth loops.
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You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets.
Why Level Water?
Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You’ll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of.
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Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better.
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Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here.
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Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do.
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Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever.
Practical details:
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Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice.
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You'll attend weekend events throughout the summer (with time off in lieu).
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Salary: £30k-£45k depending on experience.
How to apply
We want to hear from you in whatever way best shows us who you are and how you think.
Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are.
Here's what we'd love to know:
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How you think about supporter experience:
Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it. -
What excites you about this role:
Tell us why this opportunity appeals to you specifically. -
Something you're proud of:
Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen.
Before you apply:
If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat.
Deadline:
We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are.
We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us.
We're excited to meet you. Let's build something brilliant together.
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.







