Business account manager jobs

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment

You will be involved in the development of the service and your views, and insights are encouraged.

· Coordinate diaries and communication across the Permanency Service team.

· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.

· Support adoption assessments, events, and i-adopt marketing updates.

· Organise Adoption Panel meetings, including scheduling and report preparation.

· Take and finalise panel meeting minutes; ensure timely decisions and notifications.

· Maintain panel member records, training logs, and meeting attendance.

· Update web content, brochures, and social media with adoption recruitment materials.

· Collect and share feedback for service improvement and performance reporting.

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

We are looking for an experienced Welfare Rights Adviser to join the CPAG in Scotland team in Glasgow. You will bring a comprehensive understanding of UK and Scottish social security benefits along with experience in working with social security legislation and caselaw.

What you will do in this role

• You will provide expert welfare rights advice on CPAG in Scotland’s advice line for frontline advisers
• You will design and deliver engaging training for advisers
• You will create clear, accessible resources for adviser
• Your specialist welfare rights knowledge will help CPAG in Scotland’s policy work

 Apply now

To learn more about the role and how to apply, please download the Welfare Rights Adviser Job Pack and Application Form.

We welcome applications from anyone with the skills and experience listed and we can be flexible in terms of the conditions of employment. We are happy to discuss alternative working hours, days and patterns, and any additional needs or requirements. CPAG also prioritises and has a commitment to equal opportunities, which you can read more about in the job pack. 

Closing date for applications: 9am on Monday 4 August 2025

Interviews will be held in Glasgow on Tuesday 19 August 2025

We are looking for a passionate and ambitious Head of Fundraising to lead and grow our voluntary income. Your focus will span the full range of fundraising activities, from statutory and trust funding to developing and increasing income across major donor giving, legacies, corporate partnerships, and individual giving.

This role offers an opportunity to shape how we communicate our value to funders and supporters, build long-term partnerships that reflect our mission, and grow a culture of income awareness across the organisation. It is a fantastic opportunity for an existing Head of Fundraising, or someone who feels ready to take the next step in their career and play a key role in shaping the future of our fundraising strategy.

As Head of Fundraising, you will work closely with the CEO and senior leadership team to increase philanthropic support and voluntary income. You’ll lead our efforts to diversify and grow income streams – securing support from individuals, corporates, and other partners – with a focus on innovation, sustainability, and long-term impact. You’ll be part of an organisation where you can see the direct effect of your work on the services we deliver to keep children safe.

You will lead and support a small team, bring fresh thinking and strong relationship-building skills, and work closely with project leads to ensure our funding reflects real needs and delivers real impact. You will be able to combine strategic and commercial awareness, with hands-on delivery.

This role will give you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker as well as a practical fundraiser. You will come with strong ideas and skills to implement them.

If you’re driven by making a difference – especially, in the field of child protection and want to bring your fundraising leadership to a mission that matters, we’d love to hear from you.

What you’ll get from us

We offer hybrid working, with a minimum of 2 days in the office after one month in the position, a NEST pension, 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period), up to 5 days’ learning and development per year, flu jabs, eye tests, charity discounts, an employee assistance programme and the option of Benenden medical cover. We are proud to partner with the Living Wage Foundation and be an accredited employer of choice.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process, we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

#fundraising #headoffundraising #charity #funding #partnerships

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

This role will be hosted and contracted by one of the members of the Big Six: WAGGGS. Girl Guiding and Girl Scouting is the world's only movement for every and any girl. WAGGGS is the organisation that keeps the Girl Guide and Girl Scout Movement thriving, united and growing. This role operates within the context of a volunteer-led global charitable organisation with 153 Member Organisations.

About the Role:

With responsibility for delivery of Outcome 2 of the Youth Empowerment Fund, this role will deliver initiatives relating to capacity building, youth-led advocacy and events and will sit within the GYM-YEF project coordination team under the supervision of the Project Coordination Leadership team.

This position will work closely with Big Six representatives to deliver Capacity building initiatives to YEF awardees, Youth Panellists, and the Global Youth Mobilization GYM Network and be responsible for ensuring coordinated efforts across the project.

Key Responsibilities:

1. Manage the implementation of the capacity building for the Youth Empowerment Fund of GYM 

2. Collaborate with Big Six Designated Leads in the coordination of the capacity building offer and work plan 

3. Manage relationship with designated project Capacity Building leads in each of the Big Six in activating their national organizations/societies/operators in the YEF 

4. Monitor the Capacity Building project budgets and prepare relevant reports for governance and donors, supporting the MEL officer.

5. Oversee development of advocacy guidance and production of policy recommendations follow up on use of resources following events.

6. Support the development and roll out of the GYM-YEF Network, for peer-peer learning, capacity building opportunities and collecting useful resources for young people’s personal and professional development. 

7. Support the GYM youth-led advocacy objectives and long-term partnerships.

8. Contribute to the staff activities of WAGGGS, participating in staff sharing days, Global Programmes Team departmental meetings and activities and other activities as appropriate.

We are looking to recruit a project coordinator to lead on 2 areas of our engagement work including embedding co-production across the wider children and families system and rolling out our refreshed WHAM Plan programme enabling young people to support their peers around emotional wellbeing.  There are also opportunities to support other existing project work within the youth engagement portfolio.

Overview

This role offers the opportunity to plan, create & deliver a variety of communications, leading on design and digital deliverables across internal & external channels for Glass Door Homeless Charity.  

The Digital Communication Officer works in the Communications team, reporting to the Head of Communications & Fundraising and manage Glass Door design, web & socials.  

Through this role, we will deliver a robust plan of impactful and on-brand content, raising the profile of our work and ensuring we are known amongst existing and new audiences in London 

Job Spec 

Editorial & Design 

• Ability to produce fresh, emotive and informative content across print & digital platforms - including profiles of guests, news stories, blogs and speeches

• Lead on design and delivery across the organisation – digital & print: including posters, informative leaflets, presentations, graphics and images for social media, newsletters and website as needed 

• Work collaboratively across the organisation to solicit content from other members of staff, including caseworkers, operations and fundraising colleagues to support Communications’ strategic aims 

• Support the design of campaigns, appeals & events - working alongside the Head of Comms & Fundraising, and key members of the fundraising team to bring alive the vision of the campaign. 

• Co-lead on our work with content producers (photographers, videographers, designers, etc), ensuring content meets Glass Door’s standards and is signed off by appropriate staff members

• Maintain Sharepoint for digital content – including photos, social images, video and written content 

• Provide quality-control support (eg proof-reading and editing) on all materials outside of the Comms team and externally, ensuring all content, imagery and branding are consistent with house style and on brand 

• Create & deliver video content to support the digital strategy and on an ad-hoc basis 

Digital

• Manage and maintain all social media accounts in-line with Glass Door's social media guidelines, focusing on building awareness, driving traffic and increasing engagement

• Manage and update Glass Door's website in-line with the digital strategy and content planner 

• Co-develop & oversee a digital content calendar 

• Co-manage delivery of multiple/congruent campaigns, appeals and events to engage existing and attract new supporters, often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Support with digital marketing, working closely and collaboratively with the Marketing Officer, Head of Comms & Fundraising Team to plan, track and successfully deliver paid and organic digital journeys. 

• Monitor social media and advise key staff on any issues arising that could jeopardise the reputation of the charity, ensuring all Crisis Comms is managed in line with Crisis Comms Policy 

• Support the development and delivery of bi-monthly internal e-newsletters.

Monitor impact 

• Work closely and collaboratively with the Marketing Officer to ensure all conversions of paid promotion are tracked effectively and efficiently 

• Support the monitoring and tracking of website usage 

• Support the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns and appeals 

• Support the monitoring and tracking Google ads and analytics 

• Support the vision and production of a new website, ensuring it is on brand and meets our content and communication needs 

• Monitor, assess and report to relevant teams of our content performance to ensure our channels are hives of activity and relevant to our audiences. 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Co-lead on the planning and delivery of the Glass Door Communications Strategy – specifically on the digital and content plans 

• Support the delivery of Fundraising key deliverables – specifically on the digital content, stories and campaign key deliverables 

• Co-manage the Comms Team’s and cross org deliverables via project management platform monday(dot)com 

Events 

• Support co-ordination of events, by designing and delivering print and digital materials, online support to fundraisers, and representing the charity as needed in-person and online. 

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary. 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO. 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

OASIS NAVIGATOR YOUTH DEVELOPMENT WORKERS x 3 vacancies

FULL AND PART TIME (40 and 20 HOURS PER WEEK)

FIXED TERM (2 x vacancies fixed for 12 months and 1 post fixed until 31st March 26)

SALARY:  £27,810 - per annum (FTE), pro rata for part time hours

LOCATION: GREATER MANCHESTER (1 post based in Trafford)

Are you passionate about supporting young people and communities?  Will you support young people to recognise and reach their full potential.  Oasis is recruiting Youth Development Workers to be part of the Greater Manchester Navigator Project.  This is an incredible project that supports young people impacted by violence.

We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies.  If you share this passion and want to make a difference, come and join our team.

As a Youth Development worker you will;

· Be present in Hospital/ Custody/ Community locations to support young people that are impacted by violence.

· Work with young people in the community supporting them to process what has happened and linking them in with services/groups that will provide them with sustainable ongoing support.

· Deliver group work sessions to get young people talking about the issue of violence providing a safe space for them to talk about their concerns and what they want to change. 

· Support communities impacted by critical incidents.

Amongst other requirements, the successful post holder must have:

· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.

· Proven experience working with young people ‘at risk’.

· Reliability, with a flexible approach to changes and able to work unsociable hours.

As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution.
• A generous holiday allowance and training opportunities.
• A supportive, friendly work environment, with flexible working arrangements.

If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application or would like to have a conversation about the role, please let us know. 

Completed applications should be returned by 9am Monday 4th August 25.

Interviews will take place on W/C 11th August 25

Oasis is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889