Business administration manager jobs

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team

   • Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. 

4. Line Management and Support Coordination

   • Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.

   • Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, to ensure strong delivery of services.

   • Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives.. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review bidfeedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK education sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.

• Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.

Location-UK, London or London whereabouts

Department- Business Support

Reports to (Line Manager): Director of Finance and Business Support

Responsible for( Line managing): IT Officer and Operations Officer

Grade: E

Contract Type: Open-ended contract

About HelpAge

HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.

Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.

About the Job

The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.

The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.

Key areas for impact/influence and responsibilities

To make an impact and influence, the role holder will:

Strategic Operations & IT Leadership

· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.

· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.

· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.

Operational Systems, Policies, and Services

· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.

· Provide operational advice and support to Global Teams and clusters in London and overseas.

· Support localisation processes, including country office operations and office closures as required.

· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.

· Ensure maintenance of the digital assets and equipment register.

IT Strategy and Digital Enablement

· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.

· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.

· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.

People Management and Collaboration

· Line manage Operations & IT staff and coordinate communities of practice across operational areas.

· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.

· Manage the Operations & IT budget and ensure efficient use of resources.

Skills and experience required 

The successful candidate will bring:

· Experience managing projects and task groups to improve operational practice and processes.

· Strong analytical skills, including data analysis, reporting, and identification of trends.

· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.

· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.

· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.

· Strong collaboration skills and ability to work across teams, functions, and with external partners.

· Alignment with HelpAge values: impact, learning, partnership, and inclusion.

How to apply

Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.

Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.

Job Summary 
 
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money. 

Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.

Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.

The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees. 

The postholder will be expected to attend the following meeting groups: 

• Monthly All Staff: regular attendance 

• GDPR/Data Working Group 

• Finance and Income Generation (FING) Committee Meetings 

• Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors 

Key Responsibilities 

• Supervision and management of Senior Finance & Admin Officer (SFAO) 

• Day to Day Financial Management 

• Provision of accurate reports to Board and senior managers 

• Payroll, Pensions, and Tax Management overview and control 

• Budget Process Management 

• Statutory Reporting & Charity compliance 

• Account Management – Key Suppliers/Contractors 

• Financial Risk Management 

• Governance support to FING Committee and Trustees 

Core External Relationships 

• Payroll Provider 

• TPT Pensions 

• HMRC 

• All Banks 

• Charity Commission 

• Companies House 

• Charity Auditors 

• IT Contractor & Insurers 

Day to Day Financial Management 

• Regularly review and maintain financial policies and procedures. 

• Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded. 

• Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained 

• Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.

• Support with funding bids and reports back to donors 

• Management of all charity bank accounts, acting as authorised signatory with Banks 

Payroll, Pensions and Tax Management 

• Supervise the payroll process carried out by SFAO 

• Responsible for the effective management Charity’s Pension Scheme

• Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed. 

Budget Process Management 

• Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers. 

• Alongside the Co-Director, present the Draft Budget to Board for approval 

• Present monthly management accounts and Cost Centre reports for all managers

• Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget 

• Monitor variations against spend and integrate within an overall Cashflow analysis 

• Recommend corrective actions to Co- Directors and/or Board as necessary 

Statutory Reporting & Charity compliance 

• Act as lead member of staff with the Charity’s Auditors 

• Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place 

• Maintain fixed asset register and inventory of all equipment contracts/agreements 

• Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies: 

• Charity Commission 

• Companies House 

• Pensions Regulator 

• HMRC 

• Valuation Office 

• All Banks 
   

Account Management – Key Suppliers/Contractors 

Insurance 

• Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity 
   

Financial Risk Management 

• Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels. 

• Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern. 

• Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance. 

• Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions 
   

Governance support to FING Committee and Trustees 

• Assist the Chair of FING Committee (Treasurer) 

• Prepare all associated papers and minutes 

• Prepare finance papers for Treasurer to deliver to Board of Trustees 

• Attend Board of Trustees meetings and present information as requested 
   

General 

• Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]

• Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.

• Undertake any other duties as determined by the Co-Directors. 

 
Personal Specification 

• Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work. 

• Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work. 

• Bring ideas for improvements and is open and honest in all communications where relevant and appropriate. 

• Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it. 

• Resilience working under pressure, ability, and willingness to both give and take constructive feedback. 

• Willingness to work the extra hours where needed, with a flexible working policy. 

• Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you. 

• Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow. 

• A passion for social justice and to change Bristol for the better. 

Essential 

• Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity. 

• Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience. 

• Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity. 

• Experience in developing major finance policy development. 

• Experience in budgeting and financial planning.

• Experience in management accounting. 

• Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.

• Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases. 

• Solid organisational skills including consistency, accuracy, and an eye for detail. 

• Experience of line management and supporting and developing staff. 

• Knowledge and understanding of Equity, Diversity & Inclusion practices. 

Desirable  

• Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages. 

First stage interviews to take place on 17 June 2026

Operations Manager

Type: Full-Time (40 hours per week)

Reports to: Director of Operations

Location: Westminster, London (expectation of working from our office 2-3 days a week)

Salary: c£68,000, depending on experience

Start date: We expect to complete interviews  in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.

How to apply: Please submit your application via our website. 

About CLTR

The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.

The Role

The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR’s overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others.

This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact.

You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team.

What you’ll do:

Project & Operations Management

• Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication.

• Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans.

• Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale.

• Maintain operational documentation, process guides, and internal knowledge management systems.

Cybersecurity and IT:

• Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly.

• Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations.

• Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials).

• Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures.

• Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs.

• Coordinate internal roll out and learning around AI tools.

Compliance & Governance Support

• Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads.

• Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling).

• Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements.

• Assist in preparing for and managing external audits, accreditations, and due diligence processes.

Office & Administrative Operations

• Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement.

• Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money.

• Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks.

• Support the planning and logistics of internal events, offsites, and all-staff meetings.

• Provide flexible operational support to the Risk Management Unit (0.5 days per week)

Organisational Development

• Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice.

• Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.

• Any other tasks as reasonably requested by your line manager.

Person Specification

Essential

• Proven track record in an operations, project management, or business management role.

• Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines.

• Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers.

• Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice.

• Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management.

• A self-starter mentality — comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks.

• High agency and a proactive, ownership-driven approach — you follow through on commitments, adapt quickly, and don't wait to be told what needs doing.

• Excellent interpersonal skills, able to communicate clearly, kindly and directly — giving and receiving feedback openly, and building strong relationships across teams and with external partners.

• A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land.

• Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role. 

Desirable

• Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.

• Project management qualification such as PRINCE2 or Agile.

• Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001.

• Experience supporting organisational scaling or managing change in a growing team.

• Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly.

• Experience managing procurement and supplier contracts.

Location and Travel Requirements

Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.

Salary and Benefits

£68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.

In addition to your salary, CLTR offers a generous benefits package which includes:

• 30 days annual leave, plus public holidays;

• £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;

• £3,000 annual learning and development budget, plus up to five days paid work time;

• £2,000 onboarding grant for equipment and supplies;

• A pension contribution scheme (up to 7% employer-matched contribution);

• Private health insurance;

• Group life insurance;

• Generous parental leave benefits; and

• Paid office lunches twice a week including on Mondays.

Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.

How to apply

To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) via our website by 9am UK time on Monday  22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice.

We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026.

Final interviews will be held in person during the week commencing 13 July 2026 at CLTR’s office in London.

If you have any questions regarding the process or dates above, please get in touch.

Equal opportunities

As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.

We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.

Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please get in touch so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.

Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.

About the role

We are seeking a Branch Finance Manager to provide financial oversight, compliance support and business services across our national branch network and National Support Centre.

You will play a key role in ensuring strong financial control, accurate reporting and consistent compliance across branches, working closely with staff and volunteers to strengthen financial governance and operational effectiveness.

Alongside core finance responsibilities, the role supports wider business services including procurement, contracts, insurance, fleet and health & safety.

Key responsibilities

Branch finance & compliance

• Oversee branch financial returns, ensuring accuracy, timeliness and compliance
• Support financial analysis and modelling for branch activity and planning
• Provide guidance and training to branches and volunteers on financial systems and processes

Business services

• Support HR administration, insurance, data protection and facilities management
• Manage procurement and supplier contracts, ensuring value for money
• Support improvements to operational systems and processes

Governance & controls

• Maintain and support financial policies and compliance frameworks
• Assist with investigations into financial or compliance issues where required
• Support consistent financial controls across the branch network

Operational support

• Support stock management systems for retail, events and branch supplies
• Assist with health & safety compliance and assurance
• Support fleet management, including contracts, insurance and maintenance

About you

You are a qualified or part-qualified accountant (ACA, ACCA, CIMA, CIPFA, MAAT or equivalent) with strong experience in financial management, control and reporting.

You will bring:

• Experience in management accounting and financial analysis
• Understanding of charity finance and SORP (desirable)
• Experience supporting compliance and operational processes
• Strong communication skills with non-finance stakeholders
• A practical, solutions-focused and analytical approach
• Confidence working across teams, branches and volunteers

You will be:

• Organised, proactive and detail-focused
• Comfortable in a hands-on, operational role
• Collaborative and able to influence across a wide network
• Motivated by improving systems and organisational effectiveness
• Flexible and willing to support wider organisational needs
• Able to facilitate good working relationships with a varierty of people and personalities

Why join us

This is an opportunity to play a central role in strengthening financial governance and operational effectiveness across a national charity, directly supporting improved outcomes for retired racing greyhounds across the UK.

As a Business Support Manager in the HR Office, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help members of the House of Lords carry out their responsibilities effectively — contributing to something bigger than any one role.

You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen. 

You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today. 

What you’ll be doing 

In this role, you’ll: 

• Lead for the HR Office on corporate responsibilities including business planning, business continuity, risk management and freedom of information requests.

• Provide administrative support to the HR Office Senior Management Team, including responsibility for management meetings and managing the Diary Secretary to the Director. 

• Oversee the HR Office budgets, including managing the HR Office Admin Network and working closely with the Finance Business Partner on forecasting and end-of-year processes. 

• Promote a positive working environment, leading on HR away days and other team events, co-ordinating cross-office activities.

What we’re looking for 

We’re looking for someone who can bring their skills and experience to make a meaningful contribution here. 

You’ll have: 

• Personal effectiveness: Excellent organisational and time-management skills, and a high level of initiative with strong problem-solving and analytical skills.

• Administrative skills: Proven administrative skills, with strong attention to detail and a basic understanding of financial management processes and numerical literacy. 

• Communication skills: Strong oral and written communication skills, with the ability to produce accurate and clear documents. 

• Interpersonal skills: The ability to develop effective working relationships and work with diverse stakeholders at all levels. 

• Professionalism, tact and discretion: Excellent judgement and ability to use tact and discretion at all times. 

It would be even better if you have (or are willing to learn): 

• Corporate requirements: An understanding of corporate governance processes and a demonstrable interest in the work of the House of Lords. 

For full details, please see the job description. 

What you can expect 

The Business Support Manager plays a unique role in the HR Office, working with all the HR teams and supporting the Senior Management Team. This is an ideal role if you like making sure that things happen and organising other people! 

You’ll be part of a community that values your wellbeing, supports your development, and recognises the contribution you make. 

You’ll benefit from: 

• 30 days annual leave (rising to 35 after one year), plus public holidays 

• A generous Civil Service pension 

• Access to learning and development across a wide range of roles and professions 

• Support for your health and wellbeing 

• The opportunity to be at the heart of UK parliamentary democracy 

We know flexibility matters. Wherever possible, we’ll support working patterns that work for you — including hybrid working, job share or adjusted hours. We’ll be open about what’s possible for this role. 

Ready to apply? 

If you’re looking for a role where you can belong, grow and make a difference, we’d love to hear from you. 

Please complete your online application by 23:59 on Wednesday 17 June 2026.

About us

Legacies account for over two thirds of the RNLI’s annual income today and will continue to be a vital fundraising stream for many years to come. Our stewardship offering is evolving. Creating meaningful and personal connections with those who choose to support us with a gift in their Will is what can set us apart from others.

In this role, working alongside your peer, you’ll be responsible for leading and inspiring our Engagement team, with a particular focus on how we steward and grow high-value legacy relationships. You will line manage up to five individuals who deliver both stewardship and awareness activity across their regions, ensuring our supporters receive a seamless and personalised experience and our volunteers are equipped to talk about gifts in Wills.

You’ll collaborate closely with colleagues across Legacy Marketing & Administration, Philanthropy and Regional Engagement teams to ensure we take a more proactive, insight-led approach to identifying and supporting high-value pledgers. Working with your peer, you will shape the culture and direction of the team, ensuring focus, consistency and delivery across a range of key projects.

Your role

As a Senior Legacy Engagement Manager – Stewardship and Blended Giving, you will focus on:

• Inspiring and managing the team, working in partnership with the other Senior Legacy Engagement Manager, to deliver a world-class stewardship programme for legacy supporter
• Leading the development of a more structured, insight-led stewardship approach, ensuring clarity on when a personalised, relationship-led approach adds the most value
• Supporting and guiding Legacy Engagement Managers to prioritise and build relationships with supporters most likely to leave significant gifts
• Driving a more proactive approach to identifying and engaging high-value legacy supporters, moving beyond passive acquisition routes
• Playing a key role in developing our Blended Giving approach, working closely with the Philanthropy team to connect legacy and major giving opportunities
• Collaborating with colleagues across the organisation to deliver a seamless, supporter-centric experience that secures and grows long-term income
• Using insight and data to continuously evaluate and improve our stewardship approach, identifying opportunities to enhance supporter experience and value
• Contributing to the wider legacy strategy, helping evolve our approach to meet new opportunities and challenges

About you

As an experienced fundraising or engagement leader, you’ll be comfortable building meaningful relationships with supporters, working collaboratively across teams and inspiring others to deliver excellent stewardship.

To be considered for this role, you’ll need to have:

• Strong leadership experience, including managing and motivating a geographically dispersed team and driving performance
• Demonstrable experience in managing high-value relationships, including stewardship of major donors or legacy pledgers
• Experience of developing and delivering personalised engagement approaches that drive long-term value
• Proven ability to use insight and data to inform decision-making and prioritisation
• Experience of working across teams to deliver integrated approaches, ideally including exposure to both legacy and major giving
• Ability to influence a wide range of stakeholders and drive change in a complex organisation
• Strategic thinking skills, with the ability to translate strategy into clear, practical delivery
• A valid driving licence

For more information and to apply, please visit our jobs page.

Closing date: 14 June 2026.

Interview date: w/c 22 June 2026 (on Teams).

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

HR Administrator

Location: Edinburgh, Stepps, Rachel House (Kinross) or Robin House (Balloch) (Hybrid)

Salary: £28,703 - £30,869 per annum (pro rata)

Contract Type: Temporary for ~12 months, Part time: 30 hours per week

Closing Date: 14/06/2026 23:59

The Vacancy

People are at the heart of everything we do. We are looking for an experienced HR Administrator to join our HR team who shares that belief. As our new HR Administrator, you will be the friendly, organised, and detail focused backbone of our HR and Recruitment operations.

You will provide a full range of transactional Human Resources (HR) administrative tasks to support the functioning of the People Team. Main tasks include recruitment and selection, payroll and contractual administration and data management.

The role sits within the People and Strategy Directorate, working alongside our Learning and Organisational Development, Strategy and Volunteering colleagues.

This is a temporary post for approximately 12 months to cover a period of Maternity Leave.

Role Overview

As an HR Administrator, you will play a pivotal role in shaping our organisational success. Working as part of a friendly team, you'll provide essential support to our colleagues across CHAS. Your responsibilities will include:

• Fostering a positive work environment that values diversity and inclusion
• Managing HR processes to ensure seamless operations and compliance
• Providing support to employees, helping to create an environment where they can thrive
• Managing a busy HR inbox, dealing with a variety of queries, including access requests, management information, payroll queries, contractual changes and reporting/compliance requirements. 
• Delivering a compliant and positive pre-boarding experience, ensuring new starts feel supported and well-informed from the moment they accept their offer
• Work with our HR Coordinator to provide Payroll Support: Repackage and prepare HR data for submission to our payroll provider, ensuring deadlines and data quality standards are met.
• Maintain and update our HR Information System (HRIS), ensuring data accuracy and integrity.
• Generate regular and ad-hoc reports from the HRIS to support decision-making and compliance.
• Collaborating with our wider team to develop and implement initiatives that align with our organisational purpose

About You

To be successful in this role, you will have skill and experience in the following areas:

• Demonstrable knowledge of HR and/or Recruitment administrative processes and procedures
• Systems experience including HRIS and/or ATS.
• Demonstrable working knowledge of Microsoft Office software, specifically Outlook, Word, Excel and SharePoint
• Advanced keyboard skills
• Excellent verbal and written communication skills, and the ability to interact with people at all levels
• Highly developed planning and organisational skills
• Ability to prioritise and manage own workload and work on own initiative
• A calm, logical and methodical approach, often working under pressure to tight deadlines
• Excellent degree of accuracy and attention to detail
• Good time management skills

About CHAS

At CHAS, we support families during the toughest of times. Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. As an HR Administrator, you will be instrumental in achieving this vision by providing valuable HR and recruitment administrative support and guidance to employees throughout their employment with CHAS. 

We offer

• Flexible Working: our team works flexibly and in a hybrid manner with time split between at home and onsite in our various locations. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you
• Development Opportunities: exposure to a wide variety of HR and recruitment business as usual activities as well as projects, with regular opportunities to engage in continuous structured internal and external learning.
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave policy and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further Information and How to Apply

If this sounds like you, we would love you to apply! Click apply and you will be redirected to our careers site where you can complete your application.

The Finance Business Partner plays a vital role in helping teams across the organisation make wise, well informed decisions with the resources entrusted to them. Working alongside the Senior Finance Business Partner, this role sits at the heart of good stewardship — combining clear financial insight, accurate reporting and a genuine desire to see the organisation flourish in its mission.

This role works closely with budget holders across the organisation, translating financial information into clear, practical insight that supports planning, accountability and confidence. It suits someone who enjoys collaboration, values precision, and is motivated by learning and continuous improvement. As part of a supportive and experienced finance team, the role offers real opportunity to grow in confidence and capability. 

Stewardship’s unique context as a donor advised fund, combined with its professional services offering to churches and charities (such as payroll bureau and accounts examination), offers exposure to a broad and varied range of financial activity, making this an especially rich environment for developing strong business partnering skills within a values driven charity.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Reference Number: V571

Job Title: Engagement Manager

Location: Scotland - Homebased

Contract type: FTC – March 2028

Hours: 17.5

Salary: £25,625 Pro Rata

DBS/PVG: n/a

Job Family: 3

Line Manager: Senior Project Manager, Corporate and Employability

Closing date: 16th June 2026 Midday

Anticipated start date: July/August 2026

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

Action Earth offers grants to help urban communities to respond to our nature and climate crises. Funded by the National Lottery Community Fund, these nature grants support volunteers of all ages, backgrounds and abilities in practical outdoor activities in Scotland’s cities, towns and villages.

We are looking for a talented, dynamic, and organised Engagement Manager to join our Action Earh team in a mainly administrative role. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. You will be joining an existing team of one part time Engagement Manager and a long-term volunteer who supports the project.

Key Duties and Responsibilities

· Administration tasks including maintaining effective and accessible records using Microsoft Office, Google Docs, MailChimp and a CRM.

· Ensure monitoring, impact and evaluation information is collected

· To ensure that Action Earth meets it’s agreed targets, reporting format and schedule.

· Updating social media channels.

· Help create newsletters and other promotional materials

· Supporting successful applicants and monitoring project journeys.

· Supporting with quarterly and yearly reporting,

· Supporting with raising awareness of Action Earth, specifically targeting low SIMD areas across Scotland. 

· Attend any fairs or promotional events

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Skills

• Excellent IT skills including the use of Office 365, Microsoft Teams, Microsoft Forms, Excel, Google Docs and Forms, MailChimp and design software such as Canva.

• Experience using different CRM software.

• An understanding of Scottish geography, particularly around areas of multiple deprivation

• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively.

• Excellent written and verbal communication skills.

• Excellent people skills with the ability to build professional, long-term relationships with various organisations to influence and motivate others.

• A creative approach to problem solving, an ability to work independently and use own initiative.

• Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative.

Experience Required

• Experience working directly with Excel and Microsoft Forms, including the ability to develop spreadsheet applications, in particular, the use of formulae and how to link related spreadsheets.

• Experience of administration, achieving goals, managing a busy workload and working to deadlines.

• Experience developing strong working relationships, with a range of organisations.

• Experience of measuring the impact of volunteering and understanding the results. 

• Understanding of and full commitment to Equality, Diversity, and Inclusion.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

This is home based however some travel across Scotland to visit projects and attend events may be required. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.

3. Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Project Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

     Human Resources administration

• Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
• Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
• Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
• Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.

   Administrative Support

• Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
• Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
• Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.

  Policy Compliance & Staff Support

• Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
• Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
• Support the preparation of HR and administration summaries for management review.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field 
• At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
• Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Good knowledge in labor law.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Administrative reliability
• Confidential handling of information
• Timely escalation of risks
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

We are looking for an experienced and highly organised grant manager with exceptional communication and relationship building skills, to manage all aspects of grants from The Christie Charity to the NHS Trust.

The role will take responsibility for collating project information and supporting internal teams to communicate and demonstrate project impact and ensure accountability to our external partners and audiences.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

The Business Analyst sits within the Member Association Development and Impact Division as a central operator in the divisional data management and analytics. The role works across teams and is a connector and collaborator with regional offices. This position bridges data analysis, project management, and stakeholder communication - translating complex data into clear visualisations and insights that help support strategic decision-making within the Secretariat. 

The role works most closely with the Strategy Director and the Head of Portfolio Management, and collaborates regularly with the Research & Partnerships Senior Advisor and the Performance Senior Advisor. It also involves sustained engagement with Architects of Cooperation (AOCs), Business Analysts across the network, and external consultants, and the overall Division Director.  

This is a varied and evolving role suited to someone who copes well with ambiguity and complexity, and who enjoys working with people of all different cultures and backgrounds; someone who is proactive in problem solving, and confident working across data, project management, and communication functions.

About Future Frontiers 

Household income is still one of the strongest predictors of a young person’s future opportunities and earning potential in the UK. Future Frontiers exists to level the playing field. We equip under-resourced young people with the knowledge, skills, confidence and connections they need to broaden their horizons and take positive steps towards their futures.

In partnership with schools and businesses across Greater London, we deliver programmes of personalised careers coaching, skills development and exposure to professional role models for young people from low-income families. This year, we are supporting around 2,500 young people through our programmes. You can find out more about our work and impact in the Annual Impact Report on our website.

About the role 

We’re looking for an experienced Philanthropy Manager to join our small, ambitious team and help secure the funding that makes our work possible.

Our Philanthropy team builds meaningful relationships with supporters, particularly charitable trusts and foundations, to secure a significant proportion of Future Frontiers’ income. We have a strong case for support, a track record of securing trusts and foundations funding, and an exciting pipeline of opportunities. We’re now looking to build on this success as we continue to grow our philanthropy income. 

Reporting to the Head of Philanthropy, you’ll identify prospective funders, manage relationships with charitable trusts and foundations, and craft compelling funding proposals and reports that bring our impact to life. 

This role requires exceptional writing skills, meticulous attention to detail and the ability to communicate information clearly, accurately and persuasively. You’ll need to be highly organised, proactive and confident managing multiple deadlines, while producing consistently high-quality work.

We’re looking for someone with strong trusts and foundations fundraising experience who can combine outstanding written communication with excellent relationship-building skills.

Your responsibilities:

Write funding applications and reports 

You’ll lead on developing high-quality funding applications, reports and proposals for charitable trusts and foundations that make a compelling case for support and bring our impact to life.

This will include translating complex programme and impact information into clear, engaging and persuasive written communications tailored to each funder’s interests and priorities.

Exceptional writing skills and meticulous attention to detail are essential. You’ll ensure all applications and reports are accurate, well-structured, tailored and submitted to a consistently high standard.

You’ll work closely with colleagues across the organisation to gather information, outcomes and stories that reflect the impact of our programmes.

Manage relationships with trusts and foundations

You’ll help build and manage strong relationships with charitable trusts and foundations through thoughtful stewardship, high-quality communications and proactive engagement.

With support from the Head of Philanthropy, you’ll identify opportunities to secure renewed and increased support, helping grow long-term partnerships with funders.

You’ll also act as an ambassador for Future Frontiers, creating opportunities for supporters to engage more deeply with our work.

Identify new funding opportunities 

You’ll proactively identify charitable trusts and foundations with the potential to support Future Frontiers. Through research and collaboration with colleagues across the organisation, you’ll help build a strong pipeline of prospective funders and develop tailored approaches for engagement.

Gather case studies and impact stories

You’ll help collect pupil case studies and testimonials that bring the impact of our programmes to life.

This may include attending programme sessions, speaking directly with young people and helping them feel comfortable sharing their experiences. Strong communication skills, sensitivity and the ability to build rapport with young people will therefore be important in this role.

Support wider voluntary income and engagement opportunities

You’ll work with colleagues across the organisation to support wider voluntary income and engagement opportunities where appropriate. This could include supporter engagement activity, charitable giving from businesses and other opportunities that help grow Future Frontiers’ network and income.

Keep accurate and detailed records 

You’ll ensure all philanthropy activity is recorded promptly and accurately, helping us manage relationships, reporting deadlines and fundraising activity effectively. You’ll support the team’s efficiency by keeping organised records and helping manage key administrative processes.

You’ll also ensure we meet data protection and fundraising regulations, including GDPR and the Code of Fundraising Practice.

Contribute to wider organisational priorities 

You’ll be a collaborative team member, supporting cross-team projects and organisation-wide initiatives as needed. From time to time, you may also be asked to take on other duties in line with your role.

About you 

Essential

- Experience independently securing high four-figure or ideally five-figure grants from charitable trusts and foundations, including developing successful funding applications and reports.

- Experience managing relationships with funders and delivering thoughtful stewardship to encourage long-term support.

- Exceptional writing and editing skills, with the ability to communicate information clearly, accurately and persuasively for different audiences.

- Meticulous attention to detail, with the ability to produce consistently high-quality work while managing multiple deadlines independently. 

- Strong relationship-building and communication skills, with the ability to build rapport with a wide range of people including funders, colleagues and young people.

- Experience identifying and researching prospective funders and helping to develop funding pipelines. 

- Passion for Future Frontiers’ mission and a strong commitment to improving opportunities for under-resourced young people.

Desirable

- Experience securing multi-year funding.

- Experience collecting case studies and testimonials sensitively and confidently.

- Experience supporting wider voluntary income generation or supporter engagement activity.

- Familiarity with fundraising regulations and best practices, including the Code of Fundraising Practice.

- Experience working in education, social mobility or youth focused organisations.

What we can offer you 

• Annual leave of 27 days plus bank holidays, pro-rated for part time employees and increasing with length of service 

• Enhanced leave and pay packages exceeding statutory requirements 

• Pension scheme with employer contributions starting at 3%, increasing with length of service

• Flexible working arrangements, including regular home working, up to two weeks working abroad annually, and flexibility around core hours 

• Opportunity to apply for an extended career break (following 3+ years’ service) 

• A supportive and inclusive workplace, with dedicated wellbeing initiatives and mental health support through our Wellbeing and Inclusion Group and mental health first aiders 

• Employee Assistance Programme including 24/7 GP access 

• Annual personal training and development budget of £300 

• Cycle-to-work scheme access 

• Season ticket loans 

• Access to discounts and savings through Tickets for Good and Charity worker Discounts 

Equal opportunities, diversity and inclusion 

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and young people as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. 

We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you. 

We are particularly interested to hear from candidates who have lived experiences relatable to our young people. 

How to apply 

To apply, please answer the questions below in a Word document, attach your CV, and send both to our email found in the job specification: 

1. Please tell us why you would like to work at Future Frontiers and what particularly interests you about this role. 

(Max. 1,500 characters - including spaces) 

Answers should demonstrate a genuine interest in Future Frontiers’ mission and a clear understanding of the role.

2. Please tell us about your experience securing funding from charitable trusts and foundations, including examples of successful applications and funder relationships you have managed.
(Max. 2,500 characters - including spaces)

Answers should provide clear and specific examples, demonstrate excellent written communication skills, and show an understanding of how to build strong funder relationships.

- Deadline: Sunday 14 June 

- First-round interviews will take place virtually during the week commencing 22 June.

- Second-round interviews will be held in person at our London Bridge office on Tuesday 30 June. 

- The successful candidate will be required to undergo a DBS check and reference checks.