Business administration manager jobs
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
An exciting opportunity to join the Rank Foundation team in London or Penrith as Head of Impact, Partnerships & Place.
The Head of Impact, Partnerships & Place is a senior leadership role responsible for driving collaboration & partnerships and ensuring measurable social impact. This position combines strategic vision with operational excellence to advance the Foundation’s mission. Our mission is rooted in trust, respect, and a belief in the collective power to drive positive change.
The creation of the Head of Impact, Partnerships and Place marks a pivotal moment in our journey. It signals our ambition to deepen how we understand, evidence and learn from our impact, and to use that learning to continually strengthen what we do. The role will ensure our place-based work is shaped by insight, collaboration and long-term thinking, so that communities have the best possible opportunities to thrive. By building strong partnerships with funders and collaborators, this role will help us grow and scale our work in ways that are purposeful and sustainable.
Please download the Recruitment Pack for the full description of the post and further information.
Key Responsibilities
Impact Measurement
o Design and oversee frameworks for monitoring and evaluating strategic outcomes.
o Prepare and present impact reports to stakeholders, ensuring transparency and accountability.
o Support the wider staff team in gathering data to inform and underpin the Impact Framework.
Partnerships Development
o Build and maintain partnerships with RankNet members, other funders, government, and community organisations.
o Negotiate and manage collaborative projects to maximise reach and effectiveness.
Place-based Programmes
o Lead the place-based programmes (currently Plymouth and Sunderland) and design frameworks for monitoring and evaluating strategic outcomes.
o Collaborate with other funders and partners to achieve shared goals.
o Represent the Foundation at local, regional, and national events that focus on place-based work.
Community Engagement
o Develop and implement strategies to strengthen relationships with RankNet members, partners, and funders.
Strategic Leadership
o Contribute to organisational strategy, identify emerging trends and opportunities for social impact.
o Translate organisational strategy into clear, measurable objectives, ensuring alignment across teams and programmes.
o Manage strategic risk in relation to funders and partnerships, reputation and delivery, ensuring ethical, inclusive and sustainable practice.
Advocacy and Representation
o Serve as the public face of the Foundation at funder and partnership events.
o Advocate for causes aligned with the Foundation’s mission.
If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role to recruitment@rankfoundation. com
To assist us in our commitment to equality, diversity and inclusion in the workplace, we would be grateful if you could complete our EDI Form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Operations is responsible for the effective and efficient delivery of all operational functions of the Foundation to enable achievement of its global mission and strategic objectives. The Head of Operations ensures that systems, people, processes and resources are aligned to support programmes across multiple countries while maintiaing high standardds of governance, risk management and financial stewardship.
This is a senior leadership role, working closely with the CEO and Members of the Foundation around the world, acting as the key bridge between strategy and delivery.
The Global Leadership Foundation exists to support effective national leadership and good governance.
An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive.At an exciting time of growth for our charity, we are looking for an enthusiastic and dedicated leader to manage programmes and daily operations at our farm near Skipton, nestled in the sweeping countryside south of the Yorkshire Dales.You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience with Jamie’s Farm, feeling the positive impact long after their visit.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
More about the role:As Head of Farm, you will help deliver our transition from Day visits to Residential visits at our Skipton farm, working alongside and managing a team to deliver an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, representing Jamie’s Farm with partner organisations, funders, volunteers and other stakeholders; and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team.
You will participate in all aspects of farm life - leading walks, guiding young people through meaningful output-based jobs like gardening or log chopping, and creating meaningful connections during shared meals and evening programmes. You will also contribute to broader Jamie’s Farm strategy as a key member of the Leadership team.
About you: We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience in relational leadership and practice with young people. Prior management experience is preferred, showing your ability to support and motivate teams effectively. You will bring exceptional communication, teamwork, and organisational skills to the role.
You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The opportunity to help organise one of the world’s biggest global health events in 2028.
Job title: ICTMM Events Manager
Reports to: CEO
Hours of work: Part time initially, moving to Full-time
Salary: £35,000 - £40,000 per annum FTE, subject to experience
Job type: Fixed term contract to end September 2028
Location: London Office + Travel
Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity that supports members who work in, or are interested in, tropical medicine and global health.
In September 2028 it is hosting the International Congress for Tropical Medicine and Malaria (ICTMM) on behalf of the International Federation for Tropical Medicine (IFTM), in Liverpool, UK.
ICTMM 2028 expects to receive over 1,500 attendees, hopefully with over 40% coming from outside of Europe. It is an educational meeting with a high proportion of the content driven by abstracts. The event is being delivered by RSTMH with the support of a Professional Conference Organiser (PCO).
The ICTMM Events Manager has responsibility for coordinating the development and delivery of ICTMM 2028 at RSTMH, working with the RSTMH team, the PCO, the event venue ACC Liverpool, IFTM, and other suppliers. The individual would be based at RSTMH where the role would start on a part-time basis and move to be full-time 17 months before the event.
The role requires an able self-starter who understands the logistics and considerations of running a scientific, abstract-driven event of 1,500+ attendees, of working with a PCO and of educational events attended by a high number of international guests. There will be some travel to Liverpool and the role would require some overnight stays there before and during the event.
The candidate needs to have excellent event and project management skills, communication and relationship building skills, and be organised and flexible with a great attention to detail. They should be as comfortable developing an events strategy as answering queries about tickets sales and negotiating sponsorship. Alongside delivering the ICTMM meeting there are opportunities for partners to deliver events at the same venue, which are also the responsibility of the events manager.
The role will start as three days per week and then move to be full time as we approach the event. The current expected timings are:
- 1 April 2026 to 31 March 2027 – 21 hours/3 days per week
- 1 April 2027 to 30 September 2028 – 35 hours/ 5 days per week
Up to 1 April 2027 the role will be office-based in our London (Bloomsbury) offices, although there is flexibility to set your own days between Tuesday to Fridays (working hours must include our core times of 10am – 4pm).
The role may also require work in the evenings or weekends and potential time staying in Liverpool.
Main responsibilities
- Develop a comprehensive project plan for all aspects of ICTMM 2028, working with the PCO, and be responsible for ensuring all stakeholders meet deadlines leading up to the event
- Coordinate stakeholders working on ICTMM 2028, ensuring all are up to date with progress and relations run smoothly – including RSTMH, PCO, conference venue, IFTM, ICTMM Strategic, Sponsorship and Scientific Committees and other third parties
- Work with RSTMH CEO to recruit Scientific Committee Chairs and members, develop a long list of partners and sponsors for funding and support, and develop legal agreements for these
- Develop and disseminate accurate and timely content about ICTMM through a dedicated website, a dedicated newsletter and other marketing materials, which is high quality and accessible
- Work with the RSTMH CEO and PCO to deliver sponsorship and other financial support for the event
- Help coordinate meetings of the ICTMM Committees where needed
- Assist the PCO with activities to maximise attendance to the event
- Help organise travel and accommodation, plus assist with visas for speakers and sponsored attendees
- Oversight and responsibility for the budget and re-forecasting of income and expenditure for the event
- Work with the PCO on the logistics of the event management e.g., exhibition space and registration
- Assist RSTMH and the Scientific Committee to secure plenary speakers, assisting with logistics
- Establish and manage a system to monitor and evaluate progress towards ICTMM 2028
- Manage all ICTMM event enquiries that come through to RSTMH and forward to the relevant team
- Develop systems and processes to ensure we capture all data from ICTMM into our CRM
Person specification
- Strong event and project management and organisational skills
- Excellent problem-solving skills with a proactive approach and mind-set
- Excellent communication skills, both written and verbal
- Experience working on long-lead times for large events, with involvement in all aspects of the event planning process
- Brilliant time management and task prioritisation skills
- Meticulous attention to detail
- Good writing skills and ability to produce creative content
- Relationship building skills, being able to inspire others and bring them with you
- Professional and articulate
- Experienced team player – able to fit in and work with other team members
- Interest in tropical medicine and international health
- At least 3 years’ proven track record of managing and delivering successful national and, ideally, international events, measured in terms of attendance, budgets, and achieving sponsorship
- Understanding or experience in coordinating events of the scale and diversity of ICTMM 2028
- Experience working with PCOs, Committees, and ideally Board members and high-profile speakers
- Numerate with experience of budget management including forecasting and financial monitoring
- Experience of working with a CRM system, running reports and analysing data as needed
- Willingness to work unsocial hours, and to travel outside of London, with reasonable notice
The deadline for this role is 5pm GMT 4th March.
N.B. We will be interviewing candidates as applications are received and so may close the application process early. Please do apply as soon as possible.
Please click the apply button and send us your cv and a supporting statement of no more than 1,000 words (where it asks for your cover message or covering letter) which lays out clearly how your experience matches the key responsibilities and person specification.
lease also include a statement to confirm if you are able to work in the UK without a visa.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
To apply for this role please send us your cv and a supporting statement of no more than 1,000 words which lays out clearly how your experience matches the key responsibilities and person specification. Please also include a statement to confirm if you are able to work in the UK without a visa. (Please insert your supporting statement where it asks for your cover message or covering letter).
The Opportunity
As a key team member within our Partnerships and Income Development team, you will play a vital role in supporting the management and growth of our corporate partnerships, with a focus on partnerships that enable and enhance our Aspiring Professionals Programme.
1. Account Management:
- Ownership and management of the direction, growth and success of key strategic partnerships with Freshfields and Linklaters, providing excellent stewardship and effective communications to ensure long-term and mutually beneficial relationships.
- Manage, renew and develop a select portfolio of smaller existing partnerships in the legal sector, identifying new opportunities to deliver greater impact and income growth.
- Support internal account management structure across corporate programme partnerships, ensuring relationship management and programme delivery is delivered to a high standard, processes are consistently upheld, and partnerships are renewed where required.
2. Stewardship and Reporting:
- Track deadlines, deliverables and reporting requirements for own portfolio of corporate partnerships.
- Create reports, updates and support with the creation of case studies to demonstrate the value and impact of partnerships.
- Find creative ways to share updates and engage partners with our mission and work
- Work closely with the Head of Partnerships & Income Development, Partnerships Manager and finance team to build budgets, track secured income accurately, report on risk and opportunities, and ensure that income is banked.
3. New Business and Partnership Development
- Work closely with the Programme Delivery team to understand programme needs and gaps in provision, in order to improve the quality, depth and breadth of programme partnerships.
- Use your expertise and creativity to design and shape strategic programme partnerships that align partner objectives with student and programme outcomes.
- Write, build and create compelling and innovative partnership proposals, budgets and presentations to secure new business and develop existing partnerships.
- Deliver a smooth onboarding process for transitioning new partners into account management structure.
4. Line Management
- Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work.
- Review work outputs, monitor and quality assure work.
- Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth.
See attached job description for more detail on the key responsibilities in the role
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
- Demonstrable experience of working in a partnership role in a charity or similar non-profit organisation.
- Demonstrable experience of building, maintaining and developing outstanding and mutually beneficial corporate partnerships.
- Knowledge of programme design and planning with corporate partners, including setting and managing complex budgets.
- Understanding of good practice in fundraising including data protection and partner stewardship.
- Proficient in Microsoft Office, including Excel.
- A basic level of understanding of Salesforce CRM
See attached job description for more detail on the person specification
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.
Benefits
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
- Cycle to Work scheme.
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
How to Apply
If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:
1) Why would you like to work at the Social Mobility Foundation? (250 words max.)
2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)
3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
Data Processing Administrator
Location: Astolat – with opportunity for hybrid working Within ACS core office hours (8am – 6pm)
Salary: Band P: £25,634-£26,538 (Pro-rata)
Hours of Work: 28 hours per week (0.8FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend).
Role Overview
The Data Processing Administrator will play a key role in ensuring the charity’s data is accurate, secure, and effectively managed to support service delivery, reporting, and decision-making. This role is vital in helping the organisation maintain high standards of data integrity and compliance, ultimately supporting unpaid carers more effectively.
Person Specification – Experience, Knowledge & Skills
Essential
Essential Experience
- Proven experience in data entry and data management within a professional setting.
- Familiarity with data management software, ideally Microsoft Dynamics CRM or similar platforms.
Essential Knowledge
- Strong understanding of data protection regulations (e.g., GDPR) and best practices for handling sensitive information.
- Knowledge of data quality assurance processes and techniques.
- Awareness of the role of data in supporting charitable services and impact measurement.
Essential Skills
- Excellent attention to detail and a high level of accuracy in data handling.
- Strong analytical and problem-solving abilities.
- Openness and self-motivation to learn and develop new skills, including the ability to adapt to and work confidently with a range of digital systems and tools.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
- Ability to work independently and collaboratively within a team.
- Effective communication and interpersonal skills, with the ability to liaise confidently with colleagues and stakeholders.
- Strong organisational skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
- Ability to touch-type and enter data with good speed and accuracy.
Desirable
- Experience working with data visualisation tools such as Tableau or Power BI.
Key Responsibilities
- Perform data entry and maintenance, including updating existing records and entering new information into databases.
- Perform routine data quality checks and resolve discrepancies
- Assist in the development and implementation of data management policies and procedures.
- Collaborate with other departments to understand their data needs and provide solutions.
- Generate reports and work alongside the Administration & Data Team Manager to analyse data and support decision-making processes.
- Troubleshoot and resolve data-related issues.
- Maintain confidentiality and security of sensitive data.
- Support the team with general administrative tasks as needed, under direction of the Administration & Data Team Manager.
- Stay up to date with industry trends and best practices in data management.
- Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence.
- Work across the organisation on projects and support organisation-wide events and activities.
To Apply
If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.
To provide inspirational and effective leadership, ensuring the charity delivers its mission and strategic objectives while maintaining strong relationships with the Board of Trustees, staff, volunteers, beneficiaries, and funders.
Key Responsibilities
- Strategic Leadership: Lead the development and implementation of the charity's vision, mission, and long-term strategy in partnership with the Board.
- Governance & Compliance: Work closely with the Chair and Trustees to ensure full compliance with Charity Law, the Charity Commission, and all relevant legislation (e.g., safeguarding, data protection).
- Fundraising & Financial Management: Oversee the charity's financial planning, manage budgets, and lead on developing and delivering a diversified fundraising strategy to ensure long-term sustainability and growth. This includes writing grant applications and identifying new income streams.
- Operational Management: Oversee day-to-day operations, ensuring efficient and effective service delivery and managing risk.
- Team Leadership: Lead, motivate, and manage a team of staff and volunteers, fostering a positive and inclusive organisational culture.
- Stakeholder Engagement & Advocacy: Act as the primary ambassador for the charity, building strong relationships with local authorities, funders, community partners, and the media.
Person Specification
Essential Experience & Skills
- Proven experience in a senior leadership or management role, ideally within the charity/non-profit sector.
- Demonstrable success in income generation, including grants and fundraising.
- Strong financial acumen and experience in budget management and reporting.
- Excellent interpersonal, communication, and networking skills, with the ability to engage diverse audiences.
- Experience of working closely with or reporting to a Board of Trustees.
- Strong understanding of governance, safeguarding, and regulatory requirements in the UK charity sector.
- Ability to be a decisive, adaptable, and inspiring leader, comfortable with a hands-on role in a small organisation.
Desirable Attributes
- A qualification in business administration, non-profit management, or a relevant field.
- Knowledge of the specific issues or services the charity provides.
- Experience in social enterprise development or digital transformation
- Existing vetting and safeguarding clearances
We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.
All applicants must have a right to work in the UK.
To apply, please submit a CV and cover letter. Your cover letter (no more than 2 sides of A4) should demonstrate how you meet the person specification set out in the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Group Programme and Events Lead
Reports to: Associate Director of Business and Operations
Based: Remotely – however must travel as and when required to meetings and events.
Working Hours: Monday to Thursday, 9:00am–5:30pm; Friday, 9:00am–5:00pm. (Hours may vary on event days or when event planning calls are scheduled outside of standard working hours)
Job Purpose: To organise the planning and implementation of Programmes & Events and maintain a high level of accuracy and detail throughout.
The role: Arrhythmia Alliance Group is recruiting a Group Programme and Events Lead on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programmes and event planning and coordination.
You will support the organisation with its’ programme and events portfolio by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.
Main responsibilities:
- Plan, coordinate, attend and execute charity programmes and events.
- Research and oversee all event logistics, including agendas, venue selection, room allocation, contract negotiations, transportation, accommodation and catering arrangements.
- Liaise effectively with various vendors and service providers.
- Develop and manage budgets, providing financial reports and forecasts to senior management.
- Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.
- Promote the organisation's brand image, values, and initiatives.
- Ensure all events are compliant with relevant standards and other regulations.
- Diary management for all programmes and events.
- Support in production of relevant presentations and be able to present on the Charity group whilst attending events online or in person.
- Work closely with all other departments to ensure all events, projects and campaigns are promoted efficiently to the target audience; includes website development and updates along with researching and sourcing appropriate promotional resources.
- Take payments over the phone as and when required.
- Attend physical meetings and events as and when needed to provide support.
- Support the production of recording for Healthcare Professionals, patients and care givers for educational webinars & events using but not limited to Microsoft Teams or Zoom.
- Attend Calls with Senior managers out of normal working pattern when required
Person specification:
- Experience in planning, organising, and executing marketing of programmes and events
- Excellent attention to detail and accuracy
- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint
- Excellent organisational skills, with the ability to prioritise and manage workload
- Can undertake a wide variety of tasks and multi-task with ease
- Professional, methodical and thorough approach to work with a friendly and polite manner
- Ability to work on own initiative as well as part of a team
- Full Driving Licence with access to a vehicle
- Educated to GCSE level minimum
The client requests no contact from agencies or media sales.
Operations & People Support Officer
Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Job Purpose
This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.
You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.
Main Duties & Responsibilities
Fundraising & Office
-
Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.
-
Handle sensitive information appropriately, maintaining confidentiality at all times.
-
Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.
-
Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.
-
Provide excellent customer care and donor stewardship in every interaction.
-
Manage incoming mail, ensuring it is opened, distributed and responded to promptly.
-
Process donations in line with established receipting procedures.
-
Adhere to audit procedures and liaise with the Charity’s auditors.
-
Maintain filing systems, ensuring safe storage and regular archiving of records.
-
Support the senior management team, including organising meetings and room bookings.
-
Undertake banking procedures, ensuring donations are accurately recorded and banked.
Hospital & Online Shop
-
Process online shop orders in a timely manner.
-
Run regular online sales reports for the Operations Manager.
-
Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.
-
Provide customer service in the hospital Atrium shop and support front desk cover as required.
-
Cash up the till, ensuring all sales are accurately recorded and passed for banking.
Database Support
-
Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.
-
Produce analytical reports from the fundraising database for audit purposes.
People / HR Support
Provide People/HR administrative support in the following areas:
-
Recruitment, including coordinating recruitment and induction of new starters.
-
Volunteer coordination, ensuring a robust process from expression of interest through to induction.
-
Ensuring all staff have DBS checks in line with Trust requirements.
-
Administration of staff annual leave and absence reporting.
-
Creating staff correspondence, including pay award, furlough and other required communications.
Other Duties
-
Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.
-
Be an active and supportive team member, contributing to team development and collaborative working.
-
Attend and support fundraising events where required.
-
Undertake any other reasonable duties as requested by your line manager.
Person Specification
Qualifications, Knowledge & Experience
Essential
-
Experience managing a demanding and varied workload.
-
Proven experience handling cash and working within audit and procedural controls.
-
Strong customer service background.
Desirable
-
Experience working in a charity.
-
Experience using a CRM system or database.
-
Experience using Shopify or other online sales platforms.
-
HR experience or qualifications.
Skills & Attributes
-
Commitment to equality, diversity and collaborative working.
-
Excellent written and verbal communication skills.
-
Ability to build strong working relationships.
-
Self-motivated with a positive attitude in a fast-paced environment.
-
Highly organised, adaptable and able to manage shifting priorities.
-
Able to work effectively both independently and as part of a team.
-
Strong understanding of data protection and confidentiality.
-
Excellent IT skills, including Microsoft packages.
Additional Requirements
Essential
-
Strong interest in working for a children’s health charity.
-
Commitment to the values of Alder Hey Children’s Charity.
-
Willingness to get involved across the Charity.
Desirable
-
Willingness to occasionally work outside normal office hours.
Our Values
At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.
-
Courage: We try new things, take risks and speak up. We are accountable and unstoppable.
-
Together: We work as one team, celebrate diversity and empower one another.
-
Passion: We care deeply about what we do and inspire others.
-
Magical: We are creative, child-led and create special moments that go the extra mile.
Four-Day Working Week
In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.
Additional Information
This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.
Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Head of Programme Operations
Contract: Permanent, Full Time
Location: The role can be based in London, United Kingdom, Abuja, Nigeria or Kigali, Rwanda, subject to right to work eligibility in the respective countries.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.
- UK: £68,000 - £74,000 per year with excellent benefits.
- Nigeria: NGN 64,968,462 – NGN 90,955,847 per year with excellent benefits.
- Rwanda: RWF 73,661,730- RWF 89,738,798 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the Team
The Programme Operations team sits within WaterAid UK’s International Programmes Department (IPD), operating in 17 countries in Africa and Asia. The team is a diverse and motivated group of 14+ people made up of planning, monitoring, evaluation and reporting (PMER), project design and management, and programme systems specialists. They support global operational excellence, PMER, risk management, donor compliance and performance assurance across WaterAid UK’s country and regional programmes. Working in partnership with regional and country leadership teams, the function provides technical oversight, systems development and operational support to strengthen programme delivery and organisational accountability.
About the Role
The Head of Programme Operations leads the development, implementation and continuous improvement of WaterAid’s international programme operations framework. The role provides strategic and operational leadership across programme operations, business management, systems, risk and compliance.
Key responsibilities include overseeing IPD business management processes, supporting financial planning and performance reporting, acting as a delegated focal point for operational risk, and providing senior troubleshooting support on complex operational and management challenges.
The role works in close partnership with Programme Funding to ensure operational readiness for new donor opportunities and effective grant start-up and close-out. It also leads operational assurance processes, strengthens compliance with donor and organisational requirements, and supports capacity strengthening across regional and country teams.
In this role, you will:
- Provide Programme Operations Leadership
- Lead IPD Business Management and Support
- Drive Collaboration, Risk and Performance
- Oversee Systems, Compliance and Assurance
- Lead Capacity Strengthening and Support
To be successful, you’ll need:
- Proven experience in managing or overseeing large scale international programme operations in the INGO or development sector.
- Strong understanding of operational systems (finance, procurement, logistics, compliance) in multi country environments.
- Excellent relevant IT skills, primarily Microsoft Office (Outlook, Excel, PowerPoint and Word), but specifically relevant data systems that support high quality planning, monitoring and reporting.
- Experience of leading, managing and motivating others and driving change.
- Strong leadership and influencing skills, with the ability to build relationships and drive organisational change collaboratively.
- Experience working in complex matrix structures across multiple cultures.
- Strong analytical, problem solving and systems thinking capabilities.
- Demonstrated knowledge of donor compliance and grant management processes.
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Desirable:
- Experience in WASH, public health or community development sectors.
- Experience working with restricted and unrestricted funding portfolios.
- Relevant university degree or equivalent professional experience.
- Familiarity with WaterAid UK’s operating model and countries of operation.
Closing date: Applications will close 12:00 PM UK time on 3rd March 2026.
How to Apply: Click Apply to answer the pre-screening questions upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are
determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Role Title: Finance Officer
Pay: £25-£28k per annum, depending upon experience. PIPs pension, bonus scheme, generous holiday allowance and private healthcare.
Contract: Full-time, permanent
Reports to: Finance Manager
Direct reports: None
Location: Hybrid working. We offer a blend of remote and office-based working. Attendance when required at our London office is expected to support collaboration, team activities, and member engagement. (Office base: Black Bull Yard, 24–28 Hatton Wall, London EC1N 8JH)
About Ukie
Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them to create some of the world’s most exciting games.
We are seeking a proactive, motivated and organised individual to join the team. The role is a great opportunity for someone who wants to learn, be involved in a wide range of activities and develop their finance skills alongside an experienced Finance Manager.
About you
You will be a proactive, motivated person who enjoys building positive working relationships across a small, busy team and who wants to develop their understanding of how finance works in a trade association with a national profile.
Ideally, you will bring:
· The ability to work quickly and accurately, with an excellent eye for detail
· The ability to manage and meet deadlines
· The ability to work alongside budget holders to ensure good financial control
· A willingness to learn new procedures and ways of working
· A reasonable degree of financial literacy, with some experience of reading and understanding financial reports
· Strong transferable computer skills, including some experience with SAGE financial systems
You do not need to hold a financial or accounting qualification to apply for this role. We are looking for candidates with a willingness to learn and the ability to work well across a diverse team. Ukie may be willing to support training towards a qualification for a suitable candidate.
What you’ll be doing
This role is an exciting opportunity to learn how finance works in a busy and ambitious trade association. You can expect a combination of regular tasks and a significant amount of variety as you get involved in different aspects of our work.
Your day is likely to involve:
· Building relationships with our busy staff team, answering questions and helping them make use of financial information to support their work
· Providing support during audits to ensure compliance with financial regulations
· Assisting in the preparation of financial statements, reports, forecasts and budgets
· Working with the Finance Manager to find ways to reduce financial risk for the company
· Performing data entry and ensuring accurate recording of financial transactions.
· Supporting our accounts payable and receivable functions
· Processing invoices and payments (including membership fees)
· Supporting day-to-day transactional processing and banking
· Maintaining accurate financial records and documentation.
Qualifications and experience required for this role: Previous finance experience is required. An accounting qualification is not necessary, as full on-the-job training will be provided. Ukie may also support further training toward a relevant qualification for the right candidate.
Hours of Work:
· Monday to Friday – 9.00am to 5.30pm
· Expectation that some evening and weekend work may be required to attend events as the business requires
This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.
Our commitment to inclusion
Ukie is committed to being an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences, and we believe that a diverse workforce makes us stronger. If you need any adjustments during the recruitment process, please let us know.
The client requests no contact from agencies or media sales.
The Senior Finance and Payroll Officer provides day-to-day financial management, reporting and business partnering support across the Royal Court Theatre (English Stage Company Ltd or ESC), a charity with two commercial companies. The role works closely with the Finance Manager, Finance Director and Bar and Kitchen General Manager as well as other departmental managers to ensure financial information is accurate, timely and fit for purpose.
A key focus will be the Catering Company. You will support robust financial controls, deliver key payroll and banking processes, and help maintain an effective operational link between the Catering subsidiary and charity, enabling informed decision-making and strong financial stewardship.
Keeping up to date with finance and payroll software advances and integrations, the Senior Finance and Payroll Officer will also review and report on efficiencies and improvements across our finance functions.
The successful candidate will:
- Strong working knowledge of payroll processes, including pensions, PAYE, NI and statutory compliance.
- Proactive and solutions-focused, with the confidence to identify and suggest process improvements
- Experience of using accounting systems such as Xero and related finance tools
- Collaborative approach, with the ability to build positive working relationships across teams
Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.
To note, your personal statement can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment inbox.
If you have any questions about the role, please contact us via the email on our website.
The client requests no contact from agencies or media sales.
Magic Carpet Project Coordinator
£15,135 Pro Rata (£28,000 FTE)
Part time, permanent (20 hours per week)
About us
Exeter Community Initiatives is a dynamic charity working in Exeter and across Devon. Exeter Community Initiatives works to ensure that people are supported at an early stage to reduce the risk of crisis, promote empowerment and allow people to thrive in happy, strong and diverse families and communities.
About the role
We are looking for a responsible and experienced Project Coordinator to oversee the delivery of the Magic Carpet Art project. The ideal candidate will be a passionate advocate for the arts, committed to ensuring accessible and inclusive creative workshops for people with disabilities and mental health challenges.
Key Responsibilities:
-
Taking responsibility for the delivery of the Magic Carpet project, ensuring our activities are accessible, inclusive, relevant and impactful.
-
Managing the workload of the project team, ensuring that all work is completed to a high standard and within a timely manner.
-
Monitoring of project outcomes; ensuring regular review and sharing of data and feedback, and completion of necessary internal and external reporting.
-
Monitoring of budget and ensuring spending is as planned.
-
Overseeing the communications and promotion of Magic Carpet to maximise attendance and reach, in line with ECI brand guidelines.
-
Proactively developing Magic Carpet to meet the emerging needs of service users.
-
Inform the Senior Management on the progress and future of the project.
-
Work closely with Magic Carpet Manager to coordinate the delivery of one-off events such as exhibitions, festivals, performances and trips
-
Build and maintain strong, supportive relationships to understand and meet individual needs.
-
Ensure inclusivity by identifying and reducing barriers, managing due diligence and ensuring best practice.
-
Actively support the recruitment, induction and onboarding of volunteers ensuring placement across all activities.
Key Outcomes:
-
The project is promoted, and events and workshops are well attended.
-
Project outcomes meet the obligations and expectations of our funders.
-
Volunteers are well trained and supported and retention is good.
-
Budget is controlled and all financial procedures are followed.
-
Business process and service improvements are identified and delivered.
-
Activities meet beneficiaries’ needs and are being delivered to a high standard.
-
Collaborate with other agencies as needed to meet project aims.
-
Peer support activities are being developed and are meeting peoples’ needs.
-
Project plans and risk assessments are implemented.
-
Project activities are reviewed with beneficiaries and volunteers and demonstrate continuous improvement.
Candidate Requirements
Essential
-
Experience in effectively managing and supporting staff and volunteers.
-
Well qualified/experienced in their field to inform the SMT on the direction of the project and regarding risks.
-
Excellent inter-personal and communication skills with all types of stakeholders.
-
Experience of support work, workshop delivery or similar experience with individuals or groups.
-
Able to be non-judgemental and empathetic, treating people as individuals and equals.
-
A demonstrable understanding of factors that contribute to social exclusion.
-
Ability to empower people, support individual growth and promote independence.
-
Experience of organising and delivering events such as workshops/training.
-
Understanding of and commitment to confidentiality and maintaining appropriate boundaries.
-
Commitment to Equal Opportunities.
-
Ability to work flexibly as part of a team and on their own initiative.
-
Experience of coaching. Experience of working in or running group activities.
-
Understanding and experience of monitoring and evaluation.
-
Understanding of the creative arts and health and social care sectors
-
Adult Safeguarding training and experience in working with adults with learning disabilities.
Desirable
-
Experience of delivering accessible and inclusive workshops with a creative focus.
Location, Commitments and Terms & Conditions
-
Permanent, part time role (20 hours per week)
-
Some evening and weekend work required
-
Enhanced DBS required
-
Hybrid working locations (home/office blend)
-
Able to travel for work (either own transport or public transport)
-
26 days holiday plus bank holidays with 1 extra day for each full year of service, up to 31 days
-
A Pension Scheme is available with a 5% contribution from the employer, provided it is matched by a minimum contribution of 3% from the employee
-
Subject to a six-month probationary period with an initial review after three months
A local charity working with people, families and communities to build connections, develop capacity, improve wellbeing and support each other.
The client requests no contact from agencies or media sales.
Islington Mind is dedicated to promoting the preservation and safeguarding of mental health. We support the recovery process of people who experience mental distress and provide for the relief and the wellbeing of their carers.
Job title: IT and Resources Officer
Salary: £18,900 per annum for 3 days a week (£31,500 FTE)
Contract: 0.6FTE, 3 days per week, permanent
Hours: 22.5 per week
Location: Unit 4 Archway Business Centre, 19-23 Wedmore Street, Islington, London, N19 4RU
Annual leave: 26 days plus bank holidays (Pro rata entitlement: 21 days leave including bank holidays)
Responsible to Head of Service
Key internal contacts colleagues, trustees, Service users and volunteers
Key external contacts Regulatory bodies, partner organisations, suppliers
Main Purpose To hold responsibility for the framework, delivery, and day-to-day management of the charity’s IT systems and organisational resources, ensuring secure, efficient, and value-for-money operations that enable high-quality mental health services.
MAIN AREAS OF RESPONSIBILITY
1. IT RESPONSIBILITIES
-
Be the first point of contact for our externally contracted IT support team, to ensure all devices are maintained, updated, upgraded, and secured, including operating systems, security patches, antivirus, and endpoint protection.
-
Lead on all IT systems across the organisation, including hardware, software, networks, cloud-based systems, and user access.
-
Be our cyber security awareness champion and link with the external IT support team on any suspected cyber incidents, phishing attempts, data breaches, or system vulnerabilities.
-
Purchase, install and configure new IT equipment and software in line with organisational needs, budget, and security requirements.
-
Support staff with installing and using approved software and digital tools, providing guidance and basic training as required.
-
Maintain accurate IT documentation, including user access, licences, warranties, and renewal schedules.
-
Support business continuity from an IT perspective, ensuring systems resilience, backups, and disaster recovery arrangements are in place and tested.
2. Resources and Core Business Administration
-
Lead on organisational resource management, including purchasing of equipment, supplies, and services, ensuring value for money and compliance with budgetary controls.
-
Maintain and update the Asset Register, ensuring all equipment is logged, tracked, and reviewed appropriately.
-
Provide administration to support the core business team including finance, health and safety contractors, insurance contracts
-
Support the maintenance and regular review of the Business Continuity Plan, ensuring it remains accurate, practical, and up to date.
-
Assist with record keeping, document control, and data accuracy across administrative and resource systems.
-
Contribute to the smooth running of central administrative processes and support continuous improvement in systems and ways of working.
ORGANISATIONAL RESPONSIBILITIES
-
Foster a culture of excellence, collaboration, and continuous improvement across the organisation.
-
Champion the charity’s values, professional integrity, and commitment to inclusion and respect.
-
Work collaboratively with colleagues across teams to achieve organisational objectives.
-
Keep up to date with best practice and developments relevant to IT, resources, administration, and the voluntary sector.
-
Operate in compliance with employment legislation and organisational policies relating to staff, volunteers, and service user wellbeing.
OTHER REQUIREMENTS
-
Champion and promote equality, diversity, and inclusion in all areas of work.
-
Maintain awareness of and comply with organisational policies including safeguarding, confidentiality, health and safety, and data protection.
-
Represent the organisation externally where appropriate and develop positive working relationships with external stakeholders.
-
Take responsibility for keeping up to date with issues affecting people with mental health problems and the wider voluntary sector.
-
Attend organisational meetings outside normal office hours on occasion.
-
Travel regularly within the Borough.
-
Undertake any other duties commensurate with the level of the post.
If you are interested, please download and complete the application form and monitoring form and email both to Philip Challinor before 5:00pm on Wednesday 11 March 2026.
Interviews will be held during the week commencing Monday 23 March.
The client requests no contact from agencies or media sales.











