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Project Manager – Big Change Programme (18 Month FTC)
Location: London (Hybrid Working)
Contract: Fixed Term – 18 Months
Salary: £40,518 - £47,377
Closing Date: 24th March 2026
Interviews: w/c 7 April 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for an experienced Project Manager to join our Big Change Programme and play a key role in delivering major digital transformation projects across the organisation.
Reporting to the Senior Programme Manager, this role will lead the delivery of projects within our Big Change Programme (BCP) – Centrepoint’s flagship initiative to modernise systems, improve ways of working and strengthen how we support young people.
About Centrepoint
Centrepoint works with vulnerable young people across the UK, providing accommodation, health support and life skills to help them move into education, employment and independent living.
Together with our partners, we support over 16,000 young people every year, helping them build brighter futures. Our ambition is to end youth homelessness by 2037.
Behind this work is a dedicated workforce committed to creating meaningful change. The Big Change Programme is central to ensuring our systems, processes and technology enable colleagues to deliver the best possible support to young people.
About the role
This is a unique opportunity to play a key role in Centrepoint’s digital transformation journey.
As Project Manager, you will lead the end-to-end delivery of a new People system implementation, ensuring it is delivered successfully and embedded across the organisation.
You will manage the full project lifecycle – from planning and governance through to delivery and transition into business-as-usual – while working closely with senior stakeholders, business teams and external suppliers.
Alongside delivery of this key project, you will contribute to the wider Big Change Programme portfolio, helping to embed strong project management practices and supporting the development of Centrepoint’s project management capability.
This role offers the opportunity to work on high-impact transformation work that directly supports Centrepoint’s mission.
Centrepoint operates a hybrid working model, requiring colleagues to spend a minimum of 50% of their working time in the office.
What you’ll be doing
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Managing the full lifecycle of complex transformation projects, from planning through to delivery and service transition
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Leading the implementation of a new People system, ensuring successful adoption across the organisation
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Establishing and maintaining robust project governance and reporting structures
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Managing project budgets, timelines, resources and dependencies
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Coordinating stakeholders across multiple teams and functions
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Managing relationships with external suppliers and vendors
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Identifying and managing risks, issues and mitigation strategies
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Supporting change management activities to ensure successful system adoption
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Ensuring smooth transition of new systems into business-as-usual operations
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Contributing to strengthening project management practices across Centrepoint
About you
We’re looking for an experienced Project Manager who enjoys delivering complex technology or digital transformation projects and working collaboratively with teams across an organisation.
You will bring strong stakeholder management skills and be confident engaging senior leaders, business teams and external suppliers.
You’ll also be someone who enjoys working in a purpose-driven environment where your work contributes to meaningful social impact.
What we’d be looking for from you
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Proven experience managing end-to-end delivery of complex system implementation projects
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Experience delivering projects within digital transformation or organisational change programmes
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Strong stakeholder engagement and influencing skills
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Experience managing third-party suppliers and vendors
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Knowledge of project management methodologies such as PRINCE2, Agile or hybrid approaches
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Experience managing project governance, risks and reporting
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Excellent communication and presentation skills
Desirable:
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Experience implementing People or HR systems
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Experience working within the charity, non-profit or social impact sector
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Understanding of data migration, reporting or system integration projects
Why join Centrepoint?
Working at Centrepoint means being part of an organisation committed to creating real change for young people.
In return for your efforts you’ll receive a competitive salary and a range of benefits including:
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25 days annual leave rising to 27 days
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Healthcare cash plan
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Private medical insurance
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Income protection
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Employer pension contributions of 5%
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Cycle to Work scheme
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Interest-free travel loan
At Centrepoint we are committed to creating an inclusive workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences.
If you’re an experienced Project Manager looking to deliver meaningful digital transformation within a mission-driven organisation, we’d love to hear from you.
Apply now to join Centrepoint and help shape the future of our Big Change Programme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Senior New Business Manager, you will lead the new business function of our high-performing and ambitious Corporate Partnerships team. You will be responsible for driving new corporate income by identifying, cultivating and securing major partnerships. You will lead all new business activity with the New Business Manager, from proactive outreach and developing compelling propositions to successfully negotiating and onboarding new partners.
Working closely with teams across the Charity and The Royal Marsden, you will create partnership proposals that align corporate objectives with those of the Charity. You will also lead long‑term strategic planning of the function, support the development of our Corporate Partnerships Board, and ensure the highest standards of reporting, forecasting and data management.
This is a highly visible and impactful role, ideal for someone who combines creativity, commercial insight and strategic thinking with a passion for building relationships that create meaningful impact.
Key responsibilities
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Lead the New Business function, building a strong pipeline and securing high‑value, multi‑year corporate partnerships.
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Drive income growth, meeting ambitious six‑ and seven‑figure annual and multi‑year targets while managing financial performance, budgets and forecasts.
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Develop and deliver compelling, tailored corporate propositions, collaborating across the Charity and hospital to create standout proposals and pitches.
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Support senior leadership, including maximising the value of the Corporate Partnerships Board and strengthening key internal stakeholder relationships.
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Oversee new partner onboarding, negotiating partnership agreements and ensuring a smooth transition to the Partnership Management team.
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Lead and develop the New Business Manager, providing clear direction and supporting their growth.
About you
You will be an experienced and driven partnerships specialist, with a strong track record of securing high‑value relationships in the charity or commercial sector. Confident, creative, highly proactive and a natural leader, you will bring a blend of strategic thinking and hands‑on delivery.
You will bring:
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Proven success in corporate fundraising or business development, ideally within the charity sector.
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Excellent communication and relationship‑building skills, with the ability to engage confidently with senior stakeholders.
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Strong negotiation and influencing ability, with experience delivering high‑impact pitches and presentations.
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Creative and strategic thinking, with a flair for writing compelling proposals.
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Strong organisational, analytical and planning skills, with the ability to manage multiple priorities.
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A collaborative, solution‑focused approach and the confidence to work both independently and as part of a high‑performing team.
What we offer:
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Competitive salary of £45,000-£50,000
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Hybrid working between home and Chelsea with occasional travel to Sutton
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Flexible working around our core hours of 10am to 4pm
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27 days annual leave rising with length of service
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Training, support and development opportunities
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Access to the Blue Light discount scheme and other discounts opportunities
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Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
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Opportunities for training and career development.
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
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Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Newry
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.
Each day is different in this varied, fast paced and hands on role. Due to the volume of deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our store is fast-paced and trades 5 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Role: Senior Delivery Manager
Directorate: Standards
Team: Workforce Development
Manager: Director of Standards
Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)
Role purpose
The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.
Key tasks and responsibilities
The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.
Contract and project management
· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.
· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.
· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.
· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.
Operational management
· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.
· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).
· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.
Delivery management
· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.
· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.
· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.
· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.
· Produce specification requirements in line with procurement processes for outsourced activity.
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Experience of operational, project or programme management within education, skills or workforce development [E].
· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].
· Experience of event management or oversight of outsourced delivery [D].
Knowledge and skills:
· Strong programme and budget management skills [E].
· Ability to lead operational change initiatives and embed new systems and processes [E].
· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].
· Excellent risk management, problem‑solving and decision‑making skills [E].
· Ability to influence and motivate colleagues and partners, including those working remotely [E].
· Ability to build strong and effective relationships with internal and external stakeholders [E].
Personal qualities and attributes:
· Demonstrates professionalism, reliability and sound judgement [E].
· Organised and methodical, with a structured approach to planning and delivery [E].
· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].
· Able to identify practical solutions and improve ways of working [E].
· ideas Adapts positively to changing priorities and ways of working [E].
· Works collaboratively with colleagues and partners to achieve shared goals [E].
· Able to motivate and support others to deliver high quality work [E].
Special circumstances:
· Able to work occasionally outside normal hours where required [E].
· Able to travel within the United Kingdom, where required [E].
· Able to undertake occasional overnight stays where required [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £50,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.
Applications should be by email and must include:
· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
For the full information on how to apply, read the job pack attached to the advert.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.
Application deadline
The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
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Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
-
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links
Responsible to: Director of Governance and Charitable Services
Responsible for: Operational team operating across Herefordshire
Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)
Salary: £30,000
Hours of Work: Full Time – 37.5 hours per week
Key Purpose / WHY?
The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.
Key accountabilities & responsibilities
1. Service Leadership and Delivery
· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire
· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required
· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.
· Meet with commissioners to review service performance quarterly
· Ensure the service is visible and accessible to carers from all communities
· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers
· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website
2. Service Development
· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including
supporting and/or leading on tendering,
· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.
3. Team Management
· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required
· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being
· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation
· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards
· Delegate effectively while maintaining oversight of service quality and manager satisfaction
· Oversee recruitment and inductions of new staff
· Manage leave and staff absence
· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.
4. Partnership and Stakeholder Engagement
· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.
· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.
· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers
· Represent the service at multi-agency meetings and network meetings
· Promote awareness of carer rights and needs within the community through talks and training
General
As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.
Vision Values
A society where every person who is ill or
disabled and every carer can live well and
enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential Experience Required Desirable Experience Required
· Experience of leading or managing
frontline services.
· Experience of managing staff and/or
volunteers.
· Experience of safeguarding
responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights
Essential Skills and Abilities Required Desirable Skills and Abilities Required
· Strong leadership and team building
skills.
· Able to look at the bigger picture and
devise plans and priorities that are clearly
aligned to achieving an agreed strategy.
To also contribute to decision-making
and future strategy development.
· Ability to enact and/or manage change.
· Excellent communication and
relationship building skills, able to
communicate effectively with service
users, external partners, funders and
professionals.
· Ability to work co-operatively and
effectively with colleagues across the
organisation.
· Ability to obtain and provide insight and
analysis to ensure funders fully
understand the value of our services and
that we are meeting contract
requirements with a focus on meeting
targets and demonstrating outcomes.
· Capacity to resolve complex and/or
challenging situations with the ability to
influence actions and appropriately and
positively respond to constructive
criticism or challenge.
· Ability to maintain professional
boundaries, including appropriate levels
of confidentiality and the requirements
of GDPR.
Qualifications Required Other Desirable Criteria
· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above
NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement
This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.
This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With a newly integrated Partnerships Team and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Business Development Manager to drive high-value corporate new business and secure strategic partnerships that deliver long-term income growth.
Reporting to the Head of Partnerships, this is a senior corporate new business role focused on identifying, cultivating and converting strategic prospects into multi-year partners. You will own and drive a c.£1m new business pipeline, lead senior-level engagement including C-suite conversations, and secure six-figure+ partnerships aligned to Acorns’ strategic priorities.
If you thrive on making things happen, enjoy research and relationship-building, and want to make a big difference quickly, this is the role for you. We’re looking for a proactive, confident fundraiser with a strong conversion rate and the energy to lead Acorns’ new business push.
As Senior Business Development Manager, you will:
- Identify and engage companies for multi-year strategic partnerships, Charity of the Year agreements, sponsorship and cause-related marketing
- Own and manage a robust new business pipeline of circa £1m, ensuring accurate forecasting, progression and conversion
- Secure high-value corporate partnerships, including stock generation and innovative fundraising initiatives
- Build and influence relationships at senior level, including C-suite stakeholders
- Work closely with the Partnerships and Community teams to ensure smooth transition of new partners into account management
- Line manage the Business Development Manager and drive performance against agreed targets
Essential skills and experience:
- Proven corporate fundraising or business development experience within a charity or commercial setting
- Track record of securing six-figure+ corporate partnerships
- Strong negotiation and influencing skills, with experience engaging senior stakeholders and C-suite leaders
- Experience operating in a targeted, commercially focused environment
- Commercial awareness, including experience of budgets, forecasting and ROI analysis
- Experience managing contractual agreements and working within GDPR and fundraising compliance frameworks
- Experience using CRM systems to manage pipeline and reporting
- Line management experience
Desirable:
- Knowledge of the CSR and ESG landscape and corporate partnership trends
- Experience of cause-related marketing and sponsorship activation
- Familiarity with regional corporate networks and fundraising landscape
- Experience supporting major appeals or high-profile campaign activity
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes/cover letter section to share any additional relevant information. Suitable applicants will be contacted and given full support with formal application process.
Round 1 interviews – w/c 30 March (TBC)
Round 2 interviews – Thursday 9 April
Are you a focused leader with a passion for retail and commitment to making a difference? Barnardo's is looking for a motivated and experienced Area Business Manager to lead our retail teams across Northern Ireland, driving income that directly supports vulnerable children and young people across the UK.
The role is full time (36.25 hours per week) permanent and home based with regular visits to stores across Northern Ireland. The ideal candidate should live within this area or a commutable distance.
At Barnardo's, we believe in children – and every sale in our stores helps fund vital services that transform lives. This is your opportunity to lead with purpose while making a real impact.
What You'll Be Doing:
As Area Business Manager, you'll be responsible for the overall performance of a portfolio of retail stores. Your focus will be on:
- Maximising sales, profit and income through strategic store management
- Requirements to visit stores on a regular basis
- Leading and inspiring store managers to deliver exceptional customer service and strong commercial results
- Ensuring consistent operational standards across all locations
- Managing budgets, KPIs, staffing, merchandising and compliance
- Identifying opportunities to improve performance, grow revenue, and optimise the retail estate
Previous multi-site retail experience is essential and an understanding of the charity sector preferable but not essential.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
*As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
The client requests no contact from agencies or media sales.
About Us
Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
- Educating the next generation of change-makers
- Challenging ideas and driving change through research
- Giving back to society through meaningful service
- Working with our local communities in London
- Fostering global citizens with an international perspective
About the role
The Senior Business & Resource Planning Manager is a role within Philanthropy & Alumni Engagement, acting as a strategic partner to colleagues and driving key processes and activity in areas such as planning, reporting, project management and operational improvements.
The postholder will support on operationalising plans and lead on the in-year tracking and management of budgets across P&A, and play a key role in supporting the P&A Leadership Team (LT) in making informed decisions relating to the resourcing of staffing and activity.
This role will also lead and coordinate on key aspects of reporting including internal quarterly reviews and also key accountability sessions for P&A with University leadership. Alongside this, they will lead on strategic projects that align and have been identified as being important to progress P&A and wider institutional goals.
The role is based within the Advancement Operations section of P&A and will be part of the section leadership team. The postholder will be closely involved in taking forward projects to review and enhance processes to drive improvements and streamlining across Advancement Operations. This area of activity will also link to the postholder’s focus on supporting the Director of Advancement Operations in delivering their agenda.
This is a full time (35 hours per week), and you will be offered an indefinite contract.
P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Proven Experience in Strategic and Business Planning: Including annual planning, integrated budgeting, and resource allocation aligned to strategic goals
- Forecasting & Financial Analysis: Ability to conduct philanthropic scenario planning and analysis to provide data-driven recommendations
- Analytical and Reporting Excellence: Skilled in producing clear, concise executive-level reports and presentations for senior leadership
- Process Improvement and Operational Efficiency Experience: Demonstrated ability to streamline processes and implement best practices across operations
- Leadership and Strategic Partnership: Experience supporting directors and leadership team in achieving strategic objectives while advising P&A leadership team on resource allocation and financial position
- Strong Data Interpretation Skills: Adept at analysing data sets, identifying patterns, and translating findings into clear insights
- Cross-Functional Collaboration Skills: Proactive and adaptable with strong interpersonal skills to work effectively across teams
- Project Management Experience: Demonstrated ability to manage complex projects, coordinate stakeholders, and deliver on time
Desirable criteria
- Higher Education experience
- Accounting and/or finance experience
- Experience with Power BI and/or other reporting and analysis tools
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further Information
At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.
The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.
We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.
To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.
We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.
We offer the opportunity of an “Ask Us Anything” Teams call on 17th March at 11:00 a.m. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions.
This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.
First stage interviews are likely to be held on w/c March 30th.
Core Values interviews are likely to be held w/c April 7th.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The MacRobert Trust is rooted in the enduring vision of Lady Rachel MacRobert. Guided by our three MacRobert Pillars and our bold 10-year strategy, we invest in initiatives that deliver lasting social, environmental and economic benefit.
From managing our estate and charitable activities to operating our country house hotel, Douneside House, we are a dynamic and evolving organisation with a strong heritage and a forward-looking ambition.
The Opportunity
This is a pivotal senior leadership role, working closely with the CEO, Board and Senior Management Team to ensure the Trust remains financially robust, strategically focused and operationally effective.
You will:
- Provide strong financial leadership, governance and assurance
- Lead and mentor a high-performing finance team
- Deliver insightful reporting, planning and long-term financial strategy
- Partner across the organisation to strengthen business performance
- Oversee governance, risk and (when required) company secretarial duties
- Lead strategic oversight of IT and Marketing systems and external partners
- Support commercial performance, including our hotel trading subsidiary
- Drive continuous improvement across systems, processes and reporting
This is a broad, hands-on role suited to someone who enjoys operating both strategically and operationally in a small, collaborative organisation.
About You
We are seeking an experienced finance professional with strong leadership abilities, exceptional business partnering skills, and advanced analytical expertise. The ideal candidate is commercially minded, demonstrates logical thinking, and is comfortable looking beyond the numbers to gain a deeper understanding of both the business and the people shaping it.
Knowledge, Qualifications and Experience
- Professionally qualified accountant (CA, CIPFA, CIMA, ACCA or equivalent).
- Operated at senior management level; demonstrable cross-organisational management beyond one function.
- Proven experience leading or co-leading change/transformations.
- Strong systems background/interest, with proven experience in delivering systems changes or improvements.
- Experience in governance accountability.
Desirable
- Understanding of wider organisational systems (risk, H&S, payroll).
- Previous experience in wider business activities such as IT and marketing.
Experience across governance, IT, marketing or wider operational oversight would be advantageous.
Why Join Us?
This is an opportunity to influence strategy and deliver meaningful impact within a values-led organisation.
We offer:
- Competitive salary
- 30 days’ annual leave rising to 38 days
- 9% employer pension contribution
- Income protection and life insurance
- Enhanced family and sick pay
- Paid volunteer leave
- Professional membership support
- Complimentary access to our on-site health club and swimming pool
The role is primarily based at our Estate Office in Tarland, Aberdeenshire — ideal for someone who values access to the countryside and a unique working environment.
How to Apply
Please read our full candidate pack. It includes full details on how to apply.
Closing date: 22 March 2026
Interviews: From week commencing 23 March 2026
The MacRobert Trust is a dynamic charity, an owner of a historic legacy, and it is a forward-thinking landowner with a vibrant estate to manage.
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
We are looking for an HR Business Partner to join us on a 12-month adoption leave cover, playing a key role in supporting our people and shaping a positive, values driven culture. As the main HR contact for your business units, you’ll lead on recruitment, employee relations, performance and development, and contribute to data driven people insights. With a blend of strategic insight and hands on delivery, you will help develop our people, enhance our processes, and create a healthy, inclusive, and thriving workplace where individuals and teams can flourish. If you’re adaptable, people centred and ready to make a meaningful difference, this is a great opportunity to bring your expertise to a dynamic and purpose led organisation.
Discover how you can contribute to our mission of promoting the Bible's message and fostering a positive organisational culture at Bible Society.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job.
Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Location: Hybrid – Swindon, with some flexibility to work from home
Hours: Full-time, 12-month fixed term contract
Salary Range: £45,000 to £48,000 per annum
Closing date: 18 March 2026
Interview date: The first round is online on 25 March 2026, and the second round is in person at our Swindon office on 31 March 2026.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Human Resources Business Partner
Reporting To: Head of People
Salary Range: £40,000 - £45,000 per annum
Contract Type: Fixed Term Contract (12 months)
Location: This is a hybrid role based at our Sheffield Office (Suites 1, 3, and 4, The Hive, Fountain Precinct, 1st Floor, Leopold Wing, Sheffield). The position will involve some travel across our northern UK depots and to our Head Office located in London.
Days/Hours per Week: 35 hours per week, working from 9:00am - 5:00pm, Monday – Friday, with an unpaid 1-hour lunch break.
Our Vision: A UK where “No good food goes to waste.
Following the recent merger of The Felix Project and FareShare UK into a single charity, we now operate as the UK’s national network of charitable food redistributors. We bring together independent organisations to rescue good‑quality surplus food from right across the food industry and deliver it to approximately 8,500 frontline charities and community groups. Every week, our combined efforts provide enough food to create nearly one million meals for people facing vulnerability.
With this merger, there has never been a more exciting time to join an organisation that is growing in scale, influence, and impact and is firmly at the forefront of public awareness.
We are an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
Purpose of the Job
The HR Business Partner will provide a full HR service that fully supports the delivery of the company and site strategy and is aligned with charity HR policies and practices.
Duties & Responsibilities
· Provide proactive leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled.
· Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, teamwork and communication
· Provide leadership and direction to ensure that within the function, people are engaged, focused, developed and delivering to their full potential
· Champion health and safety on site, ensuring that a safe working environment exists for all colleagues and that, as a minimum, the department meets the standards set out in relevant health, safety and environmental policies.
· Commercial awareness and a proven cost reduction measures on site. All areas of cost reduction investigated.
· Monitor departmental KPI’s and challenge improvement when required to ensure targets are achieved and improved
· Works with functional leads, enabling line managers to drive accountability at the appropriate level, and supports managers to achieve this
· Interpret HR Policy and support managers in the practical implementation of HR practice and employment legislation to ensure compliance and consistency
· Provides a professional advisory service that gives effective solutions to people's issues, ensuring a balance between individual and business needs
· Lead the talent and succession planning agenda
· Support the leadership team with advice and interventions to enable the successful delivery of the business strategy
· Leads the delivery of the EDI strategy
· Decision-making authority:
· Must work with high levels of autonomy but seeks assistance as required
· Able to support and answer all queries from the team in a timely manner and bring them to a conclusion
· Liaises with support functions as required to support the overall business strategy
· Gives key stakeholders directional support in employment legal matters and compliance
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Job title: Head of Finance & Business Services
Reports to: Director of Operations
Salary: In the region of £39,000. Flexible based on experience and qualifications
Location: Hybrid
Hours: Full time – 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient.
This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly.
Line management responsibilities, including Business Services Officer and Finance and Administration Officer.
Key responsibilities:
Strategic Leadership
- Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance.
- Lead on the development and implementation of long-term financial plans, budgets, and business services strategies.
- Contribute to organisational planning, change management, and culture-building across the charity.
Financial Management
- Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow.
- Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks.
- Lead on financial risk management, reserve’s policy, investment planning, and financial controls.
- Oversee payroll, pension administration, procurement, and contract management.
- Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders.
Business Services Oversight
- Lead and develop the business services function, which include IT, facilities, data protection and health & safety.
- Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants.
- Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS.
- Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships.
- Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer.
Leadership and People Management
- Provide inspirational leadership to finance and business services staff.
- Support a culture of accountability, continuous improvement, compassion, and teamwork.
- Champion organisational values, equity, diversity, and inclusion in all areas of operations
General:
- To be responsible for organising own work agenda, time management and administration.
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Person specification:
Essential
- Fully or part qualified in accountancy or qualified by experience (QBE).
- Proven financial leadership experience within the third sector or a, challenging values-driven organisation.
- Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting.
- Experience of managing governance, risk, compliance, and business administrative functions.
- Excellent communication, interpersonal, and relationship building skills.
- Ability to work collaboratively whilst providing strong challenge and professional insight.
- Demonstrable commitment to the mission and values of 2wish.
- Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations.
Desirable
- Experience supporting or working alongside a Board of Trustees.
- Experience leading digital transformation or implementing new systems.
- Understanding bereavement-support environments
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Additional benefits for our employees:
- An ‘Employee Assistance Programme, ‘ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video,.
Closing date: Friday 3rd April 2026
Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
Job Overview
The Social Value and Community Manager will develop, drive and deliver a strategic programme of social value, community partnership and sustainability initiatives for The Fitzrovia Partnership (a Business Improvement District). This is a newly created role to join the TFP team and provides an exciting platform to develop a fully-functional programme in response to growing demand from our member businesses and partners, building upon nascent foundations and aligned to our wider strategy. It is an opportunity to enhance our reputation with external stakeholders, and directly contribute to our commercial success.
Key Duties and Responsibilities
· Develop and execute TFP’s Social Value Strategy, aligned with the wider mission of the organisation and our strategic objectives, by setting measurable goals and targets for social value and sustainability performance.
· Developing social value and sustainability data collection, measurement, and reporting capabilities that demonstrate tangible impact to customers, stakeholders, and the market
· Championing social value delivery on customer contracts, including designing and managing community partnerships, volunteering programmes, and social value commitments
· Driving practical sustainability initiatives and practices in collaboration with colleagues.
· Maturing our community partnerships across the business and building ESG awareness and capability among our member businesses (for example Community Grants programme, corporate volunteering matching).
· Collaborate with cross-functional teams within TFP to integrate social value and sustainability principles into the our daily operations and decision-making processes.
· Lead efforts to help our member businesses and partners to reduce environmental impact and improve social responsibility.
· Creation of a Fitzrovia Community Investment Fund.
· Monitor and evaluate ESG and sustainability performance against industry standards and benchmarks.
· Stay up-to-date with social value and sustainability trends, regulations, and best practices to achieve continuous improvement.
• Design and manage services that are efficient, evidence based, and reflect best practice.
• Apply high quality service design and project management to all operational programmes.
• Encourage creativity, innovation and learning from other districts and sectors.
• Build effective working relationships with councils, partners and member businesses to build a good understanding of their requirements and ESG objectives, and maintain regular contact with member businesses.
• Ensure consistent and accurate use of the business CRM.
Person Specification
Skills, Knowledge and Experience
· A formal qualification in a related field (i.e Social Value, ESG, sustainability) or equivalent work experience.
· Previous first-hand experience in the innovation, design and delivery of ESG and sustainability leading edge initiatives.
· Proven expertise of ESG and sustainability principles and their application to operational services.
· Proven evidence of delivery of projects and initiatives – we are looking for those who create the ideas and concepts and who can then deliver on them!
· Strong experience of partnership relationship management.
· Strong project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.
· Experience working with local authorities, statutory agencies, and private sector partners desirable.
· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.
· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.
· Understanding of local government structures and how different city stakeholders operate and interact.
Personal Attributes
· Delivery-focused and accountable, with a strong sense of ownership for outcomes.
· Creative mindset, willing to challenge and try new ventures.
· Collaborative and approachable, able to work effectively across teams and organisations.
· Personable, and able to build and maintain strong working relationships.
· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.
How to Apply
To apply for this role, please send a max 2-page cover letter and CV through to Jenny George. Shortlisted candidates will be invited to interview in mid April. The interview process will include a presentation on a specific task that will be circulated beforehand.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact Jenny.
The client requests no contact from agencies or media sales.
