Business Development Analyst Jobs

Age UK's Digital & Technology division is recruiting for an Asset and Dispatch Team Leader to join our customer-centric team. The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.

You will lead a team of Service Desk Analysts within the Warrington office, with responsibility for tasks related to operational performance and people management. You'll be involved in reviewing and updating Service Desk related processes and procedures, co-ordinating Service Desk Analyst coaching and mentoring. This role will focus on managing Age UK hardware assets across all sites.

The team will provide first touch support for all of Age UK's IT Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.

Passionate about providing a brilliant Customer Experience, you'll be proactive in monitoring call volumes, queues and data on a daily basis to help to ensure optimal ticket levels and responsible for ticket logging and allocation within the ITSM tool, setting an example on ticket management.

Data-driven, you'll carry out Service Desk reporting and trend analysis activities and play a key role in managing the Asset database and management process.

This role offers hybrid working, where you'll spend up to 3 days a week on-site in our Warrington office, plus ad-hoc cover as requested, working the rest of the time from home.

Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis across the Service Desk leadership team.

Must haves:

* Significant experience of operational management of a medium sized remote team on a busy Service Desk.
* Significant people management experience.
* Significant experience of working with and managing Incident Management and Request Fulfilment processes.
* Significant experience of managing hardware assets through their lifecycle (deploy, monitor, service, retire).
* Significant experience of working with an ITSM platform.
* Significant experience of working with a Telephony platform.
* Good understanding of effective Office 365 administration support.
* Good understanding of effective Active Directory/AAD support.
* Good understanding of Intune support.
* Passionate about providing a brilliant User Experience.
* Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service.
 

Great to haves:
* ITIL4 foundation.
* Service Desk Institute Manager certification.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

This role is hybrid between home-based and your designated office(s) with up to 3 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Thera Trust has an exciting opportunity available for an Information Systems Analyst to join our team. This role will be based in our office in Grantham with scope for hybrid working minimum 2-3 days a week on site. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of up to £36,563.64 per annum.

Who are we?

Thera Trust is a charitable group of 15 companies which support people with a learning disability with a diverse range of needs.

Thera Trust is the parent of Thera Group and provides central services from its office in Grantham. This enables the companies to focus on delivering high quality support locally.

About the Information Systems Analyst role:

You will be working in a specialist information team within IT developing and implementing the organisation’s information strategy.

To do this, you will work closely with various business functions reviewing their information needs and processes. You will recommend, develop and support improvements or new systems to capture and store data and provide robust reporting capabilities.

Our goal is to support evidence-based decision making throughout the organisation to deliver the best care and support possible, directly or indirectly.

We use a variety of tools to deliver information systems including a cloud-based workflow platform, SQL databases, Power BI, legacy Excel spreadsheets and business systems (HR, finance etc).

We operate flexi time and flexible working.

What are the Benefits available to our Information Systems Analyst?

• Annualised Hours, guaranteed monthly salary for full and part-time roles
• Flexible working hours for work life balance
• 33 days Annual Leave including bank Holidays (pro Rata)
• Employee support line to support you and your family
• Free nationally accredited training, and the opportunity to earn a qualification and progress your career
• Contributory Pension Scheme
• Free Enhanced DBS check
• Cycle to Work Scheme
• Well-being initiatives
• Access to Thousands of Retail Discounts including discounted Health Cash Plan

We are looking for an Information Systems Analyst to join the team who can:

• Prepare and present information to ‘tell the story’ in a range of formats
• Solve complex problems in creative ways and propose appropriate “best fit” solutions according to different needs and priorities
• Work independently using existing technical skills including:
  • Advanced Excel knowledge to build tools to collect, store, model, analyse and present data
  • Power Query to extract and transform data from different sources
  • Writing SQL queries for data extraction and report building
  • Data modelling to bring sources together for reporting
• Build on previous personal experiences, learn and apply new skills quickly around:
  • Power BI for analysis and presentation of data
  • DAX data modelling
  • Low code development
  • Built-in reporting tools to extract data from business systems
  • Data engineering to automate the flow of data for reporting
• Demonstrate excellent organisation and a methodical approach
• Apply a solid understanding of information management and data governance principles, and data related legislation to all of our work

If you have a passion for making a difference to peoples lives, consider a career as a Information Systems Analyst with Thera Group, please click "apply" now - we would like to hear from you!

We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate.

Business Analyst
Remote/home working with occasional travel
£45,000 - £49,000 pa plus excellent benefits
35 hours per week
Fixed term contract for 12 months

As Business Analyst, you’ll be vital to analysing and understanding business problems and opportunities from across the charity. You will be helping to understand user and business needs, break those needs out into constituent parts, analyse multiple solutions, and support the communication and delivery of solutions to meet the user needs.

Analytical thinking, problem-solving and communication skills are core to this role. You will work iteratively in cross-functional teams made up of people from across the charity to bring impactful and meaningful work to life.

As a Business Analyst, you’ll be able to:

• Lead and manage investigations into business processes, functions, information flows, data structures and software development processes, using various methodical and consistent techniques.
• Deliver at pace using agile methodologies and principles.
• Define improvements to business processes, while evaluating potential solutions based on the impacts across the organisation.
• Lead, understand and communicate the big picture while working to assure the overall goal is maintained in creation of product backlogs, in addition to working at a detailed level during sprints and iterations.
• Elicit requirements using appropriate techniques considering the nature of change and established practices.
• Lead in providing solutions to real business problems through influence, facilitation, and communication.
• Define scope whilst shaping and challenging business priorities and value through collaboration.
• Assist decision makers in gathering information to make informed decisions.

An initial activity will involve working with stakeholders to understand the on-going requirements to improve how we use our CRM (Dynamics). You will:

1. Liaise with stakeholders to gather functional and non-functional requirements for the continuing improvement of our CRM.
2. Design and document processes and workflows within the CRM and other products/services.
3. The support for stakeholders in using the CRM whilst distilling relevant information to our data team.

You should have demonstrable experience of business and systems analysis working including identification of business benefits, deconstructing user needs, business process modelling, requirements capture, prioritisation, facilitation, challenging business perspectives, sharing best practices and improving team processes and delivery and co-ordinating and leading other teams.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.

Closing date: open-ended.

£37,300 - £40,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves

Ready to dive deep into the world of data and turn insights into action? Join our Customer Insight Team to do just that! We're not just about crunching numbers; we're about crafting innovative strategies that connect real needs with organisational goals, leading to impactful campaigns, and ensuring our audiences needs are at the heart of everything we do.

As our Senior Data Insight Analyst, you'll be at the forefront of understanding customer behaviour to steer our decision-making process. Working closely with our Data Insight and Analysis Manager, you'll devise the optimal approach to using our data to unearth valuable insights that inform our strategy and tactics.

What’s more - you'll be the driver of a variety of analyses that shape the future of our planning and review processes.  Plus, you'll get hands-on in designing interactive business dashboards that bring data to life, fostering a culture of visual analytics across the organisation.

Further, you'll have the chance to expand your horizons by diving into our cutting-edge data science platform.  Get ready to explore the world of machine learning and AI, building models that help us to better understand customer behaviour that will guide future campaign initiatives.

With collaboration across the organisation of high priority, you'll work closely with various stakeholders to optimise data usage, share best practice, and champion an insight-driven culture throughout the organisation.  As a key member of the insight team, you'll lead the charge in prioritising data and insight in everything we do.

What we want from you

We're on the lookout for a Data Insight Analyst who's ready to dive deep into the world of data-driven decision-making.

If you're someone who gets a kick out of using data to tackle real-world challenges and shape organisational strategy, then you might just be the perfect fit for our team. You'll need to be comfortable working with large datasets, flexing your data mining and customer profiling muscles.

Experience-wise, we're looking for someone who's no stranger to analytics software like Tableau, Faststats, or similar tools. When it comes to databases, you should be fluent in SQL and have an ability to optimise the use of data from across various sources.

First-hand experience with CRM systems such as Raiser’s Edge would be advantageous, especially in the charity sector, and if you're curious about data science or even have experience in this area, even better.

Apart from excellent analytical skills, you’ll have an inquisitive mind and love solving problems. We are looking for a strong communicator, confident at delivering your analysis outcomes whether that’s to a room of colleagues or chatting with stakeholders, your ability to convey complex insights in a clear and compelling way will be highly valued.

So, if you're ready to join a team that's all about using data to drive change and make a difference, we want to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 2nd June 2024.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of Monday 17th June 2024. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Job Purpose - Commercial Analyst 

The primary objective of this role is to deliver a broad programme of market and commercial research and analysis to underpin AFG’s growth ambitions and to manage AFG’s commercial risks.

The role will shape and deliver a comprehensive and systematic approach to market analysis whilst also ensuring that AFG’s contractual obligations are clearly documented and understood.

About the Role

This is a strategically important role as AFG aim to positively impact more lives and drive business growth both in its current geographies and in new geographies.

The role will ensure that AFG’s growth plans are informed by high-quality research and analysis. This will include geographical analysis, the systematic review of key competitors, and key market trends both regionally and nationally.

The role will also ensure that key information is available to decision-makers covering existing contracts with commissioners and Service Level Agreements with housing partners.

Key Accountabilities and Responsibilities

• Develop a detailed programme of market research and analysis linked to AFG’s growth plans.
• Deliver a range of geographically focused reviews covering both current geographies and new ones.
• Deliver a range of competitor reviews including annual and quarterly reports and deep dives into competitor developments.
• Review market trends both nationally and regionally, drawing from multiple trusted data sources.
• Ensure regular updates to contract summaries and databases relating to agreements with our Housing Partners.
• Provide impactful reports and infographics for providing key information to the AFG Board (for example the Corporate Scorecard).
• Network with relevant people in health & social care who also work in senior analytical roles.
• Present high-quality presentations and reports on a regular basis to the AFG Executive Team and others involved in business growth.
• Respond to ad-hoc requests from senior management for reports covering the above items.
• Where required, commission specialist external research from suitable companies.

Person Specification - Essential Requirements: 

Skills and Knowledge

• Strong ability to present complex information clearly.
• Able to write persuasive and insightful reports for a senior audience.
• Excellent skills in PowerPoint, Word, and Excel.
• Able to synthesise information from multiple sources – websites, social media, reports.
• Knowledge of public sector contracts.
• Confident presenter.
• Willing to learn about AFG’s market and services quickly.
• Strong team player.
• Self-directed and proactive.

Experience

• Three years’ experience in a market analysis or business development role.
• Experience and understanding of the health and social care including supported living.
• Proven experience in enabling business growth in a commercial organisation.
• Experience of reviewing commercial contracts.

Other

• Will be required to travel within the North West (needs to be able to drive with access to own vehicle, this role is home based).

This role is Band III as per our structure. 

Goodman Masson are delighted to be partnered with the Royal College of Surgeons of England to recruit for their new Financial Planning & Performance Analyst.

You will be responsible for providing a tailored finance partnering service to a portfolio of both cost and revenue-generating business units, whilst supporting the delivery of the annual planning and budgeting process.

Day to day responsibilities include:

• Work with budget holders to build annual budgets and forecasts
• Build and maintain analysed evidence in support of budget and forecast positions based upon relevant and reliable financial and non-financial data
• Review, validate and finalise monthly and annual performance positions with budget holders
• Track monthly and annual performance by comparing and analysing actual results with plans and forecasts
• Deliver effective decision-making support by providing prompt and accurate management information
• Play a active role in the development of financial performance analysis and projects set up to deliver this

Essentials:

• CCAB Qualified
• Proven experience within a financial analysis role
• Experience across planning, budgeting and forecasting
• Excellent stakeholder management skills

Applications are being reviewed as and when they are received, so please apply ASAP to ensure your details are considered.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Working within the IT Department, the Senior Support Analyst is the primary resource responsible for advanced 3rd line support of our systems, infrastructure, and networks. This covers both troubleshooting complex issues as they arise, as well as handling system implementations, maintenance, and configuration changes. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. In particular you will be responsible for the management of the broader Somerset House wired and wireless networks, resolving network issues, configuring switching, routing, and firewalls. You will lead on the provisioning of IT infrastructure for events and be responsible for the onboarding and continued service delivery of IT and communications services in resident offices and member spaces.

You will work across a range of technologies and systems, from desktops to server to SaaS, maintaining ownership of support cases and project work from start to finish. Additionally, the role will participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities.

Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture  - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. 

What we are looking for:

• Advanced management, maintenance, and configurations of our large site wide network, and to be the point of escalation when there is a service delivery issue. The Cisco Meraki network consists of over 6,500 wired data ports, 335 wireless APs, 179 switches, and carries up to 7,000 clients a day.
• Advanced management, maintenance, and configurations of our additional infrastructure including our on-premises server estate, hybrid Active Directory, Microsoft 365 tenant, and various SaaS solutions.
• Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all tenanted spaces, including those areas occupied by the Trust.
• Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all event spaces as required by specific event requirements. This includes large scale public events run by the Trust with up to 3,000 audience members, and private hire events from our commercial events clients.
• Deal with and resolve escalations from the Support Analysts for residents, members, event partners, and Trust IT support issues and requests, ensuring that services are provided to the agreed standards.
• Resolve all reported IT issues in a professional and timely manner, documenting all activity on the service desk ticketing system, conforming to SLAs, and adjusting priorities to deal with urgent issues and requests.
• Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution. Escalations to external vendors are rare and it is expected that almost all cases would be resolved inhouse.
• Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems as required.
• Research, project manage, and implement new solutions, security features, adaptations, and upgrades to IT services, working closely with colleagues to advise on changes for all future developments. Ensure that technical solutions are clearly defined and documented for the requirements of the intended client base.
• Hand over projects in a timely manner, with all operating and maintenance documentation in place.
• Undertake the training of others as required and document any processes or systems that are out of date or currently do not have documentation.
• Participate in the procurement of IT services, hardware, and software, providing specifications and contributing to tender documentation.
• Familiarise yourself with existing systems, processes, and policies, and look to improve these wherever possible. Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
• Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
• Where required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage. 

There may be times when you are expected to undertake other duties that may be asked of you from time to time. 

Skills, knowledge & expertise required for the role:

Experience:

• 3rd line level networking concepts and hands-on management including VLAN, IP, DNS, DHCP, Firewall ACLs, routing, RADIUS, NAT.
• 3rd line level of Windows Server, Active Directory, Group Policy, Microsoft Hyper-V, Mimecast, Office 365, and Azure, including line support and configuration.
• 3rd line level, supporting and installing standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, and various SaaS solutions) and operating systems (Windows 10/11, Windows Server 2012/2016/2019/2022, some Mac OS) 
• Supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
• Cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
• Working in an IT service desk or team, ideally within a serviced/managed office environment.

ITIL Foundation certification, Cisco or Cisco Meraki, and technical Microsoft qualifications are desirable. 

Skills:

• Exceptional knowledge of network infrastructure, both wired and wireless.
• IT solution implementation skills across multiple technologies, from the initial proof of concept to the final solution delivery and signoff.
• Strong communication skills with the flexibility to deal with a varied customer base.
• Coaching or training end users in technical expertise.
• Knowledge of VoIP telephony.
• Knowledge of spam filtering software and configuring policies
• Knowledge of system backups, for example, Microsoft Azure Backup Service.
• Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura. 

Benefits to working at Somerset House

Mental Health & Wellbeing

• Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed
• Mental health support and guidance from our in-house trained Mental Health First Aiders 
• Hybrid working based on having 3 days in the office per week (pro rata if part-time)
• Contribution towards eye tests and glasses
• Trust life insurance scheme 

Holiday

• Enhanced annual leave – 25 days plus bank holidays (pro rata)
• Birthday leave - additional day leave on or within a week of your birthday
• Extra day off - to celebrate anything of your choice

Other Leave

• Sick leave – 20 days full pay, followed by 20 days half pay (pro rata)
• Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependen
• Enhanced maternity pay

 Pension

• 8% employer pension contributions
• No minimum requirement for employee contributions
• Option for salary exchange
• Interest-free loans
• Season ticket loan
• Cycle to Work scheme

Discounts, offers and free stuff

• The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites
• Discounts in Somerset House cafes and restaurants
• Discounts with various high street retailers and restaurants
• Discount to local leisure centres

About Somerset House Trust

Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.

Our Commitment to Anti-Racism, Diversity and Inclusion:

Somerset House is open to all and we value the unique skills of everyone.  Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. 

Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here.  We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. 

With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.

We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start.

Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.

ArtsEd is seeking a Head of Development to lead on all fundraising activities. Devising a strategy and working closely with colleagues to design an engaging and inspiring programme across all income streams, you’ll raise vital funds to broaden access to world-class performing arts training.

• Location: London, Chiswick
• Applications close at 9 a.m. Tuesday 28th May 2024 

Who we are.

For over 100 years, Arts Ed has been at the forefront of performing arts in the UK, nurturing talent, inspiring confidence and providing opportunities to help talented students realise their potential.

ArtsEd is one of the UK’s leading providers of degree-level conservatoire education. They offer Foundation, BA and MA courses in Musical Theatre and Acting to a broad range of students.

About the role.

The Head of Development role is instrumental to ArtsEd and its charitable aim to broaden access to world-class performing arts education. In this role, you will seek to build relationships with a diverse array of funders who share this vision.

You’ll be joining at an opportune time. ArtsEd is approaching the end of a five-year strategy, so it’s a fantastic opportunity to play a huge role in crafting a significant fundraising strategy and deciding on income targets.

This role is responsible for all income streams at ArtsEd, including:

• Individual Givers
• Alumni
• Major Donors
• Events
• Trusts and Foundations
• Corporate Partnerships
• Community

Who we are looking for.

We are seeking a seasoned fundraiser with a breadth of experience across income streams and an emphasis on relationship building.

You will have fresh and ambitious ideas for growth with the quality and desire to be an integral part of the organisation. You’ll live the brand’s values and be a positive and influential figure, championing and promoting what makes ArtsEd successful.

Suitable candidates will have charisma, a passion for the arts and a real understanding of fundraising in the arts sector, its challenges and opportunities.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Tuesday 28th May 2024.

An exciting opportunity has arisen for a Risk & Assurance Manager to join our Audit, Risk & Governance Team. This role will require the successful candidate to support to the Head of Audit, Risk & Governance in the implementation and oversight of effective risk management and assurance policies and procedures for the whole organisation.

Role Requirements

 You will attend the Audit & Risk Committee and other board committees from time to time to present on risk and assurance.  With experience of delivering 2nd line risk and assurance activities within large, complex or heavily regulated organisation, you will be effective in building professional relationships and influencing and collaborating with colleagues from all disciplines and at all levels. 

You will need to engage effectively with frontline and support colleagues to really understand the needs of our beneficiaries and the risks to the charity more broadly.  The ultimate objective of risk management at The Children’s Trust is to ensure the charity continues to deliver high-quality, safe and effective and financially sustainable services for vulnerable children now and in the longer-term.

Although the role does not have any formal direct reports, the Risk & Assurance Analyst will have a dotted line into the Risk & Assurance Manager, providing support particularly on business continuity but also on risk management as and when necessary.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Your new company
A very large not-for-profit organisation with a complex structure. The activities of this organisation are varied, including operating a grant giving area. The organisation has a team of Business Partners plus a team of Analysts, Management Accountants, and Assistant Management accountants to support.

Your new role
The Deputy Head of FP&A has a key role to play in developing the Financial Planning and Analysis function, particularly in the direct line management of the Management Accounting and Analysis team to deliver core management accounting and reporting services, helping to support the Head of Financial Planning and Analysis to further embed Finance Business Partnering across the organisation and to bring a greater level of consistency, efficiency and quality to financial reporting and planning processes.

You will specifically act to support and oversee the work of the Management Accounting and Analysis team, including developing the capabilities of three newly created Finance Analyst posts through their work on financial analysis and monitoring of grant programmes and wider projects, understanding the business and providing meaningful financial insight and advice to support the delivery of strategic and operational objectives. The grants area requires some development in terms of processes and procedures.

What you'll need to succeed

• Experience of financial planning and analysis covering all aspects of budgeting, forecasting and management reporting for a complex organisation
• Experience of finance business partnering, acting as trusted advisor providing insight and analysis to senior colleagues
• Experience of problem-solving and implementing process improvements, particularly in relation to internal reporting (e.g. efficient design of Excel reports)
• Experience of developing and managing teams, motivating staff to deliver results

What you'll get in return
This organisation has a high-performing, supportive team in place. They also offer an 8%-15% non-contributory pension, 28 days holiday, work-life balance and flexibility.

What you need to do now
Please apply now to be considered for this opportunity!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are currently recruiting for a Head of Treasury to join our growing Association. As a senior member of the finance team the role is responsible for delivering a first-class treasury management and business planning service to the Association.

About Us

Hightown Housing Association Limited is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, providing a wide range of housing and support services for families and single people including people with disabilities. 

Hightown currently manages almost 9,000 homes and employs over 1,000 staff. The housing association has an annual turnover of £136 million and a development programme through which the Association will grow to 10,000 homes by March 2027.

About the role

Reporting directly to the Director of Finance, the role will manage and motivate the Treasury team ensuring that it runs as an efficient and effective service whilst fulfilling internal and external customer requirements.

Key to the role is managing the Association’s portfolio of over £850m of bank loans and capital borrowings, ensuring that accurate and up-to-date records are maintained, and excellent relationships are preserved with our banking and institutional investor partners.

The Head of Treasury is also responsible for creating and maintaining the long-term financial business plan for the Association and producing detailed sensitivity analysis and multi-variant stress-testing.

About you

You will be a subject matter expert and will drive continuous improvement in the efficiency, security and control of daily treasury and business planning activities.

Holding a professional accountancy qualification, (eg ACA, ACCA, CIMA) and ideally a treasury qualification (eg MCT, ACT) you will:

• Be proactive with the ability to work to a general brief with minimal supervision
• Have excellent financial analytical and treasury skills
• Have experience of managing a loan portfolio in excess of £500m
• Have experience of negotiating and managing loan agreements with banks
• Have experience of arranging borrowings from institutional investors through the capital markets
• Have the ability and experience to develop and maintain appropriate treasury systems procedures and internal financial controls
• Have experience of building and maintaining complex business plan models
• Be a great leader and able to manage and motivate staff to achieve high standards of performance

Benefits

We offer a range of benefits which include:

• Salary of £95,000 based on a 35-hour week
• Generous 33 days annual leave allowance, rising with service, (inc bank holidays)
• Hybrid working (3 days office / 2 days home)
• Monthly attendance bonus
• Annual bonus based on performance
• Workplace pension scheme
• Mileage paid for business usage.
• Employee Assistance Scheme to support your health and wellbeing
• Life assurance of three times your annual salary
• On-site parking and gym
• Blue Light Discount Card
• Commitment to health & wellbeing with the Five ways to Wellbeing

Closing date:  31 May 2024

Interview date:  w/c 10 June 2024

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

We are an Equal Opportunities Employer.

We are a Disability Confident Employer.

Organisation: Right To Play International

Department/Division: Headquarters

Work Arrangement: A combination of in-office and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department (around 2 days per week in our London office in Kennington).

Authorised to work in: UK (Eligible to work legally without requiring work visa sponsorship)

Target Hiring Salary:  GBP 32,961 per annum

Reports to: Vice President, Partnerships

Contract Duration: Permanent / Full-time

Application Closing Date: 29 May 2024 23:59 BST

ABOUT US:

Right To Play is a global organisation that protects, educates and empowers children to rise above adversity through the power of play. We help millions of children each year to stay in school and out of work, to prevent life-threatening diseases and to stay safe from exploitation and abuse. We are the leading global development organization that uses play to transform the lives of children and youth impacted by poverty, war, disease and inequality. 

Established in 2000, Right To Play reaches children through experiential programming in 14 countries in Africa, Asia, the Middle East, and North America. These programs are supported by our headquarters in Toronto, Canada; London, UK and seven national offices across Europe and North America. 

With a shared passion for our mission, our Culture Code guides how we act and interact based on five core pillars:

• Accept Everyone – Be intentional about inclusion
• Make Things Happen – Seek opportunities to lead and innovate
• Display Courage – Act with integrity
• Demonstrate Care – Look after yourself and one another
• Be Playful – Have fun at work

Please visit our website to learn more about who we are, what we do, and find out about the five pillars of our Culture Code.

ROLE SUMMARY:

Reporting to the Vice President, Partnerships based in the UK, you will work closely with the teams in our dual headquarters (Toronto, Canada and London, UK), as well as programme and fundraising teams across Africa, Asia, Europe, Africa, Asia and the Middle East. You will be responsible for coordinating a variety of functions that support Right To Play’s (RTP’s) global business development and grant management strategy, supporting proposal development for new funding opportunities and grant management for existing donor partnerships. The role will also include internal support for different fundraising offices globally, to ensure joined up approaches are undertaken to secure and manage grant funding across RTP.

______________________________________________________________________________

WHAT YOU’LL DO:

#1. Funding Identification (15% of Time)

• Lead global prospecting for new business development by tracking funding opportunities, and researching suitable new funding opportunities from governments, private organizations, and foundations in line with RTP’s theory of change and organizational priorities.
• Research and understand the current funding strategies of institutional donors and philanthropic giving organisations to support strategic decision-making on new business development. This will include a focus on regional, country, and sectoral funding trends relevant to RTP’s geographic and thematic areas.
• Monitor funding opportunities and ‘calls’, ensuring that the relevant departments globally within RTP are informed in a timely manner with tailored information.
• Act as the global focal point for the internal application approval process by ensuring documentation for go/no go and proposal processes are compliant with procedures and stored in appropriate online portals.

#2. Proposal Development and Grant Management Support (30% of Time)

• Work in conjunction with relevant departments across RTP (including Global Programs, Monitoring, Evaluation and Learning, and Communications departments), to lead the development of different thematic and programme funding materials that will support new donor acquisition and strong donor stewardship.
• Support programme funding personnel across the organisation in the development of specific materials to assist in new business development and equip fundraisers to seek relevant funding opportunities.
• Support the development of proposals in response to specific funding opportunities as required by the Global Partnerships team and occasionally the Country Office teams, in some cases this will be leading on certain proposals.
• Support programme funding personnel across the organisation in the development of project narrative and financial reports, to ensure high standards of reporting and donor stewardship are maintained. In some cases, this will be leading on certain reports.
• Provide additional ad-hoc support to fundraising activities, personnel and offices across the organisation globally as required across the programme funding cycle to ensure strong proposal development and grant management practices are maintained. 
• Participate in, and represent, RTP in external meetings and networks as required.

#3. Data Management, System Compliance and Coordination (40% of Time)

• Track funding applications, pipelines and reports across all fundraising departments globally, using RTP’s Client Relationship Management (CRM) platform and other tracking tools as required.
• Work closely with fundraising offices across the organisation to ensure timely and accurate use of RTP’s CRM platform so accurate fundraising data is maintained in the system.
• Support quarterly reporting and analysis of global funding progress, funding pipelines, funding priorities, tracking against targets/objectives, and disseminate the information globally to all relevant staff.
• Support the preparation of materials (including presentations) on organisational funding performance for the senior Executive Management Teams.
• Manage internal information databases and Microsoft SharePoint sites ensuring documents related to proposals, donor reports, fundraising materials etc. are stored according to agreed protocols and disseminated across the fundraising and program delivery offices.
• Work closely with the Global Fundraising Operations Manager and Global Business Analyst to ensure the platform remains an accurate and effective database of donor information and responding to ad-hoc tasks as necessary.
• Lead on the preparation and coordination of various monthly procedures as required.

#4. Global Partnerships Team Support (10% of Time)

• Contribute to strategic discussions within the team to support planning and priorities.
• Support the planning and implementation of internal meetings and/or conferences.
• Keep up to date with the major issues pertaining to children, child rights and development, as well as the donor environment and developments within RTP.
• Additional tasks as requested by the members of the Global Partnerships Team.
• Undertake general office administrative tasks as needed.

#5. Performs other duties as assigned (5% of Time)

______________________________________________________________________________

WHAT YOU’LL BRING (ESSENTIAL):

EDUCATION/TRAINING/CERTIFICATION:

• Undergraduate degree or equivalent in international development, political science, international relations, or related discipline; or equivalent work experience

EXPERIENCE:

• 2 years’ practical experience in managing multiple and varied projects
• 2 years’ experience in supporting proposal development and donor reporting
• Fundraising experience for not-for-profits including developing applications, securing funding from a variety of sources, and a track record of identifying and researching donors
• Demonstrated experience in building strong trust-based relationships with widely diverse

COMPETENCIES/PERSONAL ATTRIBUTES:

• Excellent attention to detail
• Flexibility and the ability to switch ‘hats’ between varied projects seamlessly
• Demonstrates a high level of interpersonal and cross-cultural skills including the ability to build collaborative relationships internally and externally with sensitivity to cultural, ethnic, social and political issues
• Patient, adaptable, flexible, able to improvise and remain responsive and communicate clearly and effectively under pressure, working with a wide range of stakeholders and with people from various backgrounds and cultures
• Highly organized and able to manage timelines involving multiple inputs under tight deadlines.
• Self-motivated and able to work independently

TECHNICAL SKILLS:

• Outstanding project management skills
• Strong technical ability to track, manage, and enter data using Microsoft Excel and CRM systems.
• Excellent planning, management and coordination skills, with the ability to organise a workload comprised of varying and changing tasks and responsibilities
• Excellent communication skills (written and oral), interpersonal, public relations and report writing skills
• Good analysis, problem solving and project management skills

SECTOR SPECIFIC KNOWLEDGE:

• Knowledge of donor management, grant management and compliance monitoring
• Knowledge of program design and budgeting processes, including development of logical frameworks and performance monitoring plans
• Knowledge of a variety of government and foundation funding mechanisms
• Knowledge of international development, education and humanitarian programming and policy

LANGUAGES:

• Fluency in spoken and written English

BONUS IF YOU’LL BRING (NOT ESSENTIAL):

• Master’s degree in a related field
• Certification in project management
• Experience working in a range of cultural contexts and developing countries
• Experience working for a donor
• Fluency in spoken and written French

WHAT YOU’LL GET:

The opportunity to collaborate with an innovative, fun team who are passionate about working with children and youth. You will gain experience working for a globally recognised organisation with a healthy culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care and be playful). You will be immersed in an environment where learning and development is encouraged and valued, and “play” is appreciated as a core avenue to building community.

• Competitive salary and benefits
• Flexible work arrangements (e.g. work from home and flex hours)
• 25 days annual leave
• 5 personal learning and development (L&D) days per year
• Annual learning week
• Annual staff recognition awards
• Opportunity to connect with employees across our offices (e.g. Facebook Workplace)
• Opportunity to engage in global projects and initiatives
• Wellness programs
• Playful activities and events

HOW TO APPLY:

If you are interested in applying for this position, please apply with your resume and cover letter in English via the application link.

Application Link: https://righttoplay.hiringplatform.ca/177836-officer-global-partnerships/763698-application-form/en

While we thank all applicants for their interest, only those selected for interviews will be contacted. Shortlisting of applications will begin immediately and interviews may be held before the closing date.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. As such, we encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play. We offer a family-friendly environment that allows for flexible work arrangements in order to support staff diversity and ensure a healthy work-life balance.

We value and promote a culture of diversity, equity, inclusion, and belonging. Should you require any accessibility related accommodations or specific adjustments to ensure fair and equitable access throughout the recruitment and selection process, and thereafter, please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

We are a child-centered organization. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory Vulnerable Sector Screening or equivalent criminal check as a condition of employment.

To learn more about who we are and what we do, please visit our website.

We are excited to be working with a fantastic international charity to recruit an experienced Data Engineer within their established team, creating and developing integrations and contributing to the build and development of their warehousing, you will work in a warm and collaborative team.

As the Data Engineer, you will use your skills to define strategies for extracting data from the business systems and build optimised data pipelines for the expanding warehouse. You will be responsible for the development of centralised data solutions and work effectively with business users, analysts and internal colleagues to understand and identify requirements and the impact of changes to the data pipelines. This organisation is very flexible in their approach and happy to look at hybrid working arrangements, attending the office a couple of times a month.

As the Data Engineer you will need:

• Extensive SQL and T-SQL skills and ETL tools
• Experience in data mapping and transformations
• Strong communication skills, verbal, face-to-face and in writing

Salary: £45,000
Contract: Permanent Full time
Location: Homeworking or Hybrid in London
Closing date: Ongoing
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
 

Salary up to £43,316 depending on experience

37.5 hours per week

Location: This role will cover Stevenage and Essex (Hybrid working)

We have a fantastic opportunity to join our team and a growing fostering service in the Eastern Region where you will be able to contribute to achieving positive results for young people.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

About the Role

As a Supervising Social Worker, you will contribute to the growth and development of St Christopher’s fostering services by playing a key role in the recruitment, training and assessment of foster carers and by building positive relationships with referring authorities and other professionals.

Applicants should have:

• CQSW, DipSW, BA Social Work or equivalent professional qualification, and registration with the Health and Care Professions Care Council (HCPC).
• Experience of working in fostering or adoption.
• Knowledge of relevant child care legislation.
• Ability to manage your caseload effectively and to plan and priorities work to meet deadlines.
• Excellent communication, motivation and team work skills.
• Ability to travel independently to all areas required by job responsibilities.
• Passion for building brighter futures for vulnerable young people and delivering the highest quality services possible.

In return we offer:

• Salary up to £43,316 depending on experience.
• Flexible working arrangements.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.