The Postal Museum is one of the newest and most exciting museum in London. We opened in 2017 and have already established the museum as a must-visit destination with award-winning experiences and marketing campaigns. Alongside hands-on exhibitions exploring over 500 years of British social and communications history, visitors can experience a subterranean ride through the tunnels of the old Post Office Underground Railway – Mail Rail. The museum welcomes over 160,000 visitors and our online content reaches almost a million users a year. We deliver award-winning learning, access and outreach programmes and provide unique experiences including popular Tunnel Walks under the streets of London. The museum also operates a children’s playspace – Sorted – popular with young families and schools. Alongside all this we offer one of the most unique venues in London for corporate hire and filming locations.

PURPOSE OF THE JOB

The successful candidate will be an experienced fundraiser who can support the museum primarily to identify and grow individual giving opportunities and nurture existing relationships, including with our Patrons, Sponsor a Sleeper supporters and key HNWI. This will include prospect research and the development of a new phase of the successful Sponsor a Sleeper campaign.

Responsibility for Trusts and Foundations is devolved across teams and the post will support colleagues, particularly in the Learning and Access teams, with research and best practice to secure grants of various sizes from trusts and foundations for our education, community and public programmes and report on their success to funders.

The post reports to the Head of Marketing and Communications and, as the sole fundraising specialist at the museum, will act as an adviser to the Executive Team on strategic decisions. 

As an employee of The Postal Museum, you will enjoy a wide range of benefits, including – but not limited to – a generous pension scheme, flexible working, cycle to work scheme and interest free season ticket loan.

The Postal Museum is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and lived experience, and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other

At Diversity and Ability, our mission is to inform and advocate for intersectional neurodiversity and disability inclusion through technology, training and talent. We recognise the strength and value of lived experience, celebrating the voices of disabled and neurodiverse people with the aim of creating a world in which everyone can participate and thrive.

D&A helps organisations to build cultures where disability inclusion and accessibility are woven into the fabric of educational and work environments. 

D&A is paving the way for a future where everyone is welcomed and valued. We are setting the benchmark for inclusion, shifting attitudes away from obligation towards celebration.

The Role

You will be filling a key role within the organisation, working at the heart of the workplace inclusion team. The team works with organisations, big and small, to accompany them on their journey to embedding inclusivity and embracing diversity and disability confidence. This involves providing services such as disability inclusion consultancy, 1-2-1 leadership training and company wide training and workshops.

Utilising your dynamic communication and negotiation skills, you will work to strategically identify leads and turn them into sales. This is a role with meaning and purpose that needs someone who is excited by positive social change. You will be highly organised and have great attention to detail, with the confidence to share your ideas and work collaboratively with the workplace inclusion team and senior leadership team.

Who we are looking for:

• A strong communicator, able to build influence and build effective working relationships with a variety of prospective clients and organisations

• Someone with an aptitude for sales and negotiation

• You'll bring initiative and a proactive attitude to driving new business

• You'll demonstrate a high level of resilience and the ability to handle rejection well

• Excellent interpersonal skills and the ability to flourish in a dynamic fast-paced environment

• A strong sense of self-motivation, ambition and determination

• Strong presentation and negotiation skills

• Good knowledge and understanding of disability and inclusion

This role requires someone who is passionate and excited about the difference that D&A can make to the culture of workplaces and can learn how to effectively communicate this to stakeholders. If you feel that you can do this, while managing an array of bespoke proposals, then this could be the right role for you!

D&A champions and celebrates equitable opportunities, inclusion and diversity. We’re a Disability Confident Leader and encourage openness around mental health, hidden and visible barriers. We have built a supportive team that is committed to your wellbeing, progression and development. 

The Humanitarian Leadership Academy (HLA) is on a mission is to enable people around the world to prepare for and respond to crises in their own countries, by providing quality learning opportunities. As the leading training platform in the humanitarian sector, the HLA is at the forefront of how high-quality humanitarian learning can be scaled through networks and digital technologies.

To develop and truly sustain this impact the HLA aims to achieve substantial growth as a social enterprise whilst maximising the benefits of its close relationship to Save the Children. We believe that this, more independent, more commercial and more focused business model is an archetype for the future of NGOs. This is an opportunity to push new boundaries in how NGOs can operate.

We are looking for a dynamic, energetic and creative Head of Business Development to help lead this expansive agenda and generate commercial, philanthropic and social investment income alongside more traditional restricted charitable funding.

We are looking for fresh thinking, so a strong charitable fundraising track record is not a pre-requisite. If you are excited by this proposition, have a track record of generating business and are strongly aligned to our mission then we want to hear from you!

Job Purpose

The Humanitarian Leadership Academy aims to substantially grow its business through the development of a profitable business model around its sector leading Kaya learning platform complemented by substantial growth in restricted, unrestricted and social investment income streams. Achieving this will enable the HLA to have impact at scale in the countries most affected by disaster, be transformative in the humanitarian sector through collaborative change and, deliver learning solutions that allow organisations to take ownership of their long-term learning needs.

The Head of Business Development will focus on a key element of the new strategy: increasing and diversifying HLA's income streams.

The role will be responsible for capitalising on the increasing interest and demand in our existing products and will; increase sales & profitability of existing products (Kaya portals, HPass and consultancy services), bring to market new products. It will also be responsible for the development of new funding streams outside of product sales. 

By introducing and selling new commercial products to a global audience via the proposed Kaya Marketplace, this position will showcase to the humanitarian and development sector, that organisations a commercial model that balances charitable and commercial activity is viable. Doing so will stimulate better quality and more widespread supply of humanitarian learning. 

Key Accountabilities:

Line management  and overseeing business development 

• Manage a growing team of fundraising and commercial business development professionals.
• Develop and manage income streams with the intention of growing to multimillion pound turnover from commercial revenue and social investment. 
• Oversee and diversify charitable income for the HLA.
• Pipeline management - Manage a healthy pipeline of commercial clients to grow and retain income. 
• Costing, pricing, budgeting, and profitability across the HLA - Accountability for costing. pricing, budgeting, and ensuring profitability across the commercial product portfolio and the award funded programme portfolio working closely with finance 
• Maximise sales, retention and business development - Using key success metrics (ROI, cost of acquisition, profitability, churn) and working closely with the HLA Fundraising Lead and HLA Commercial Lead, ensure products are profitable and programmes meet strategic goals
• Proposal and Programme Development - Working with colleagues across the HLA's programmatic portfolio and strategic partnerships, to identify strategic opportunities and identify opportunities for funding partnerships
• Accountable for relevant strategic projects that are a priority for the Humanitarian Leadership Academy, leveraging resource from across the entire unit to deliver on HLA's goals and priorities that are imperative to the HLA's success.
• Responsible for team budget management

As a senior member of the HLA team 

• Represent the HLA in public forums and contribute through wider thought leadership on strategic areas of this body of work, to include but not limited to advocating for the professionalisation of learning in the sector.
• Lead and manage a team of people, ensuring the development of an inclusive and supportive environment, strong and effective ways of working which motivates and encourages innovation and creativity across the team.
• Develop and build strong relationships with a cross section of stakeholders, including decision makers' influencers and partners, within the Save the Children movement and internal and external to the wider humanitarian sector. 
• As a member of the Senior Management Team within the Academy, and alongside the other Heads of Teams, ensure that there is a sense of collective responsibility to draw upon the resources and expertise across all four teams to drive forward sustainable, yet ambitious growth across the unit and that supports the localisation agenda.

Person Profile

You will be an expert in business development with experience in generating significant income (six figures plus) for ideally innovative social enterprises and/or charities on a global scale. You will have an entrepreneurial background with the ability to bring new products to global markets and create new fundraising products..

 Experience/Skills

• Significant, strategic business development experience in a charitable/impact driven organisation and/or social enterprise on a comparable scale with ambitious financial targets.
• Extensive experience leading on the production of professional high-value commercial proposals with a good track record of success.
• Entrepreneurship and business development skills - proven experience of establishing new projects initiatives and of developing strong relationships and productive partnerships 
• Demonstrable success and expertise in building and managing complex relationships, often through others, with a variety of stakeholders.
• Strong evidenced project management experience including cross organisational or multi-stakeholder projects ensuring that targets are met within the timeframe and budget set.
• A proven track record of setting, delivering, and tracking strategic direction that supports financial decision-making at a leadership level

Abilities

• Ability to build and work as part of a high performing team and work effectively across the different functions to ensure maximum effectiveness and impact
• Strong representational and communication skills, able to articulate a vision, strategy, or ideas clearly and concisely
• Instinctively collaborative and able to develop and maintain strong relationships with partners and stakeholders

 Aptitude

• Passion and energy to work in pursuit of transforming humanitarian response globally 
• Market leading approach to progressive and innovative revenue generating initiatives
• An instinctively analytical and strategic thinker
• Undeniably positive with high levels of personal resilience and motivation to lead and manage a team
• Highly effective in influencing, negotiating, and lobbying

Please note we will be reviewing applications on a rolling basis and interviews will be scheduled as applications are received. Please apply as soon as possible to avoid disappointment.

This role can be based internationally outside the UK provided it is in a country with an SC office from which you would be able to and have the right to work - the salary will be based on local pay structures if not based in the UK. 

Remote Working:

The majority of SCUK employees are currently working remotely within the UK in line with UK Government guidance. Commencing July 2021 we will transition to flexible and hybrid ways of working (i.e. a mixture of remote/home and office-based working) as social distancing restrictions ease.

We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

Our mission is for all young people to be active, informed citizens, equipped through effective Citizenship Education with the knowledge, skills and experience to participate in and shape a strong and vibrant democracy based on equality, fairness and justice.

We are looking to recruit a skilled and ambitious Marketing Manager to join our small, experienced team to help embed our new brand and promote our exciting new membership offers to teachers and educators, through our revamped web presence, events and activities. 

You’ll either be an experienced Marketing Manager, or someone looking to step up into this role to deliver effective marketing strategies that will build awareness, prompt action and develop deeper connections with our members and key stakeholders. We have ambitious plans to grow membership over the next 3 years, and seek a bright, capable marketing professional with a can-do attitude to ensure our marketing is engaging, accurate and inspires interest with prospects and action with our members. 

The ideal candidate will have demonstrable experience in delivering email campaigns, direct mailings, and/or telemarketing programmes - ideally within the schools and education sector. They must be comfortable with using data, performance tools and tactics to improve our inbound and outbound marketing. The post-holder will have excellent personal organisation and data administration skills, with a high level of attention to detail and accuracy. This will aid them in overseeing the database development, coordinating targeted activities and updating the website. You will be flexible and dynamic, with an ability to adapt and respond quickly in a changing environment.

There is a genuine opportunity to grow the role and provide real impact across our community of teachers, as we prepare to launch ACT’s new engaging brand and enhanced membership packages, on a modern user-friendly website. For more information about our work please visit our website.

Overview of the role

Working as part of a small team, you will primarily work on meeting annual school membership income targets, event and digital content marketing. You will proactively increase membership retention and recruitment and drive member engagement. You will lead on marketing ACT, and its membership benefits, services, and products to both current and potential members.

Key responsibilities

Marketing:

• To develop strategies and tactics to raise awareness of ACT, its benefits, products, and services, to drive membership uptake from teachers, schools and MATs and implement them day to day.

• To plan and target communications to non-members who have attended an ACT event or training to convert to members

• To identify and exploit external opportunities to promote ACT membership, such as via trusted third parties or events

• To develop online and offline marketing materials such as letters, flyers, e-newsletters etc. and work with external suppliers e.g. designers, printers, etc.

• To analyse available data within our CRM to plan and implement regular membership communication and recruitment campaigns to convert potential members to members

• To identify other organisations as possible partners for recruiting new members

• To conceive, create, analyse and report on marketing strategies

• To identify partners/sponsors who may fund memberships/activities

• To ensure all communications are as accessible and inclusive as possible.

Membership engagement:

• To provide exemplary customer service to all prospective and current members

• To develop and implement strategies and tactics to deepen member engagement with ACT’s benefits, events, products, and services

• To help strengthen engagement with members throughout their membership lifecycle including targeting low engaged members, and promoting organisational membership

• To attend ACT events, in person and online, to meet and engage with members

• To develop and engage members within online communities (website and social media)

• To work with colleagues to advance the digital experience from a user and staff perspective, and troubleshoot any issues

• Plan and develop digital content (news, blogs, case studies) to support messaging

• To collate endorsements and testimonials from existing and new members

• Represent ACT and its membership voice at external meetings.

Person specification

This role will suit someone who is personable, has a can-do attitude, is good at working

under their own initiative and enjoys working as part of a small team. You will be flexible

and dynamic, with an ability to adapt and respond quickly to a fast-changing environment. 

The post-holder should have the following skills and experience

Essential criteria:

• Degree or equivalent work experience

• Exemplary team-worker with collaborative outlook

• Excellent communications skills, including experience of developing content for print, websites, email communications and social media (Twitter, Facebook, LinkedIn)

• Technically competent with using business IT (Google/Microsoft/CRM) and marketing tools (Google Analytics, AdWords, bulk email software, website CMS)

• Proficient using CRM, databases and spreadsheets to manage and analyse content and data

• Excellent verbal communications skills, with the ability to build rapport and influence others

• Experience of managing relationships with stakeholders and suppliers (e.g. teachers, schools, colleges, organisations and external suppliers including website/digital/ communications agencies)

• Excellent personal organisation and data administration skills, with a high level of attention to detail and accuracy

• Target-driven with ability to self-manage and respond to competing priorities

• Interest in Citizenship education and commitment to working within the education/charity sector to support our mission.

Desirable criteria:

• Experience of working within the education or charity sector

• Using digital engagement to build membership and networks

• Experience of managing people, events and/or projects

• Experience of using Wordpress CMS, finance systems and design software

• Experience of presenting and managing meetings online or in-person 

• Creativity to design marketing assets and utilise post-production skills.

Additional benefits

• 35 hours per week (excluding lunchtime). Core office hours are between 08:00-18:00, Monday to Friday, with some out of hours work required. There will be occasional travel within the UK and Ireland.
• 25 days holiday per annum, plus bank holidays
• 6% employer contribution to NEST pension scheme.

Download the application pack for further details regarding this exciting opportunity to kick-start ACT's new-look marketing.

Thank you for your interest in supporting our organisation with this role.

Pop Up Projects are a non-profit, London-based national children’s literature development agency and Arts Council England National Portfolio Organisation, established 2011. We are seeking a dynamic and experienced Marketing & Sales Manager to join our team. This highly communicative, business-minded and enterprising person will play a pivotal role in achieving the organisation’s aim of developing a more balanced portfolio of charitable and commercial offers. They will lead on marketing and selling our exciting new courses (for illustrators and writers) and publishing products (existing and forthcoming titles), while working to build our subscriber base and generally raise the profile of the organisation and its acclaimed work in increasing diversity, inclusion and representation in children’s literature and publishing. 

The right candidate will have:

• Strong experience of developing and executing (i) marketing and sales strategies and campaigns, and (ii) sales pipelines to take new products and services to market
• Up-to-date knowledge/experience of website management, SEO, e-commerce, digital media
• Outstanding communication, stakeholder and relationship management skills, as well as a proven ability to manage others effectively
• A passion for equality in children’s literature and publishing

Above all, they must be independently driven with an entrepreneurial flair, exceptional at multitasking, and capable of putting systems in place to plan and steer the work of the Marketing & Sales team. As a key part of an ambitious SME they will be working alongside 10 staff members, collaboratively focussed on delivering a planned programme of work in England, Scotland, Northern Ireland, Republic of Ireland and (occasionally) internationally. Additional strategic support from Pop Up’s Board has been allocated to this role.

Please call us if you need the job description in an alternative format. 

This role will be responsible for developing new and existing partnerships to generate income and build financial sustainability for the charity

The successful candidate will:

• Deliver and successfully market income generating services to existing and new customer bases, maximising returns through appropriate pricing, pitches, and implementation
• Drive the creation of a strong diverse income base.
• Win and retain business through scoping, delivering and supporting the implementation of commercially competitive tenders
• Ensure the organisation’s services are “tender ready”, viable, and fully marketable across all potential market segments, with excellent, robust qualitative and quantitative data and evidenced outcomes across all areas.
• Develop and support services to ensure they are optimally positioned to compete competitively within the marketplace, and to provide a financially viable robust service within and beyond the federation
• Support colleagues in the delivery of the organisation’s objectives
• Maintain clear and adequate records of work done and to produce reports on work programmes and activities as required by management.

The Candidate sought:

• A strong track record of income generation and sound commercial acumen
• Excellent track record of combining commercial acumen with agile service development, anticipating changing customer and market expectations, and ensuring services are proactively adapted to ensure quality, effectiveness, competitive strength, and consumer appeal
• Experience of co-ordinating, writing and securing large and/or complex tenders or grants, with major bilateral or multi-lateral donors
• Experienced in negotiating business and management arrangements for bids with partner organisations
• Experience in budget building and ensuring compliance with an organisation’s internal finance policies and client requirements
• Programme management experience to contribute to high level programme planning discussions to shape work to meet donor needs.
• Excellent verbal communication skills at a variety of levels to a wide range of audiences.
 

We’re working with a wonderful charity who are looking for a Head of Business Development to lead their sales and partnerships team. You’ll deliver the charity’s Business Development strategy, leading a team of 2 to drive sales for strategic partnerships, including traditional fundraising partnerships, as well as training and consultancy. You’ll develop a strategy that leads to 15% income growth, ensuring more people can benefit from the charity’s services.

You’ll oversee the development of the sales and marketing strategy, utilising a number of channels. You’ll provide regular reporting, analysis and insight, identifying areas for growth, whilst also developing new products and services for clients. You’ll work with a number of internal stakeholders to identify and act on partnership opportunities both locally and nationally, as well as developing stewardship plans for current corporate partners.

You will need:

• Extensive experience in corporate fundraising or commercial business development
• Experience in delivering presentations and pitches
• Experience in product development
• Experience of gaining six figure sums from business and developing long-term relationships

If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.

Supporter Engagement Campaign Manager

Job reference: REQ000437

Application closing date: 18/07/2022

Salary: £32,937

Location: Woking, Surrey GU21 4LL/Hybrid Working

Experienced in fundraising or marketing you are ready for a new challenge and a high- profile platform for your skills. That is what we can offer you as Supporter Engagement Campaigns Manager at WWF UK. The world’s leading independent conservation organisation, we are focused on saving our planet. To achieve this aim we need to attract, engage and inspire members of the public to join us and financially support our work. Which is where your talents as our Supporter Engagement Campaigns Manager are needed. We want you to manage our diverse portfolio of cash and middle giving activity.

As Supporter Engagement Campaigns Manager, you will collaborate with colleagues to deliver impactful direct marketing activity, via both on and offline channels. We will look to you to use great content to keep our supporter’s experience at the heart of what we do.  You will deliver campaigns in line with organisational activity and priorities as well as ensure they are of high quality, meet brand guidelines, comply with legal requirements and implemented on time and to budget. Responsible for briefing and building strong partnerships with external partners, you will also optimise the use of digital and direct marketing activity. Your ability to work with colleagues to identify the most engaging topics, best stories and themes for campaign activity will be key. You will monitor campaigns, evaluate results, provide stakeholder reporting too and ensure learnings are used to inform future activities as well as identify opportunities to improve processes.

An effective project manager, you must have experience in fundraising or marketing, especially direct and digital marketing. This will have given you in-depth knowledge of fundraising regulation including, UK Charity Law and Data Protection legislation and policy. Comfortable managing and allocating resources, you will be used to monitoring budgets, targets and KPI’s as well as used to evaluating the effectiveness of activity and making recommendations to enhance future performance. You will also possess an understanding of print and print production. You will be experienced in managing external suppliers or agencies too. In addition to your technical abilities, you will possess excellent communication, analytical and interpersonal skills.

If you have the skills to increase supporter engagement and value and the desire to help us build a movement in defence of nature, we would love to hear from you. Please click on the link and apply via our website by submitting a copy of your up-to-date CV and the Supporting Statement to highlight what makes you a good fit for us.

Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of; sex, race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you.  Here at WWF, we are committed to conscious inclusion that helps cultivate an ethos of belonging, connection and shared purpose.  We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Care4Calais are recruiting for an experienced and professional Digital Marketing Manager to develop and manage our digital communications and campaigns during an exciting period of rapid organisational growth.

This year will be incredibly important for the future of refugee rights within the UK, and the fast paced and high-profile nature of the sector can be challenging.  We’re looking for a digital expert who is hands-on, values collaboration and is a natural communicator. If you understand how to use audience insights, the importance of value-based messaging, why storytelling matters and have a strong understanding of the role of digital in changing attitudes, we’d love to hear from you.

As an expanding charity working in complex media environment, the work can be highly pressured, so a calm resilience is important.

We are looking for an enthusiastic individual to analyse and optimise our digital channels, establishing structure and processes to effectively meet our charity objectives. You’ll have end-to-end experience of planning, managing and analysing effective and innovative multi-channel campaigns.

This is a fantastic opportunity to join a fearless team of game changers dedicated to positively changing the lives of refugees by changing negative media portrayal and public perceptions.

Please provide a covering letter that explains why you are suitable for this role and why you want to work with Care4Calais - we will only consider applications that are accompanied by a covering letter.

Job Description

Implement and optimise a digital strategy for Care4Calais, covering all channels including website, paid and organic social, and email. You’ll be leading effective campaigns on digital fundraising, volunteer acquisition, online engagement, increasing visibility and influencing attitudes.

Responsibilities will include:

• Planning and implementing the digital strategy, including day-to-day management/implementation of paid social, PPC, social media, email, SEO and digital PR.
• Optimising our website through continual analysis, testing and learning - we are looking to redesign our website to improve our supporter journey and accessibility to resources.
• End-to-end campaign management of paid media, both campaign-focused and ‘always-on’ activity, ensuring a steady stream of donations to support our essential work.
• Designing, testing, delivering and evaluating email marketing campaigns to drive supporter engagement and donor acquisition. You’ll lead on CRM projects including supporter analysis, segmentation of supporter data, and setting up email funnels to develop relationships and re-engage previous supporters.
• Content marketing, working with the wider team to create a structured content plan in order to create a positive story around refugees and migration across our website and socials (Facebook, Instagram, Twitter). You’ll be helping translate complex and sensitive narratives into easily-accessible stories.
• Working with our website developer to manage website updates on Wordpress for both our main site and shop site
• Thorough analysis and reporting of campaign and website data. You’ll be identifying opportunities and trends, using your findings to advise the wider team on all aspects of digital.
• Working with agencies and external stakeholders to ensure a cohesive and engaging brand identity across all touchpoints.
• Increasing awareness of Care4Calais and refugee protection issues and keeping up to date with sector developments and promoting pro-migration messaging. 

• Working with our volunteers and partners on the ground to identify storytelling opportunities. 
• Staying up to date on developments with digital technology, identifying new opportunities.

Person Specification: Required Skills and Experience

• Hands-on experience of planning, implementing and evaluating effective digital campaigns across all channels.
• Strong ability to analyse data and identify trends using digital analytics tools such as Google Analytics.
• Proficient use of relevant digital platforms, including social media platforms, CMS, Facebook Business Manager, Google Ads, Google Search Console, Google Analytics (or similar) and Mailchimp (or similar).
• Experience of using audience insight to inform marketing strategy, content creation and targeting.
• Ability to plan and commission compelling content to engage our core supporter base whilst being responsive to their needs. Ability to translate complex and sensitive narratives into easily accessible stories
• Strong organisational and project management skills, with a well-developed ability to manage competing priorities whilst working in a fast-paced and high-profile environment.

• Exceptional communication, collaboration and problem-solving skills.

• Excellent coaching, motivational and management skills.
• Understanding of and empathy with the refugee and migration sector, and experience working with sensitive and politically-controversial topics. 

Wigan and Leigh Hospice is a well-established local charity which has been operating since 1983.
We provide a wide range of palliative care services to people with advancing lifelimiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs. 
Our Hospice values Compassion, Accessibility, Respect and Excellence form the framework by which all of our services are delivered and rated by CQC as Outstanding.

Job Title: Director of Business Development

Reports to: Chief ExecutiveBase: Hospice      Date: April 2022

Job Purpose:
• To contribute to the executive leadership (including on-call rota) of the hospice by holding responsibility for the business dimension of the hospice (finance, income generation, marketing, public relations & communications)
• Responsible for the financial direction and performance of the hospice
• To promote improvement, innovation and high standards across department to maximise income for the benefits of people of Wigan Borough affected by progressive illness and death.
• To support the overall achievement of the strategic aims and objectives set for the hospice by the Trustees, working in partnership with other members of the Executive Team.
• To promote the purpose and core values of the hospice and will act to promote public trust in the organisation.

Strategy
To lead on the development, implementation and monitoring of the Hospice business strategy.
• Work alongside other members of the Executive team and lead on the development, implementation and review of hospice strategic objectives.
• Represent the Hospice at key strategic meetings, nationally, regionally and locally.
• Lead on the development and implementation of Wigan & Leigh Hospice Business Strategy, leading Wigan & Leigh Hospice to economic stability

Leadership
To be an inspirational leader who clearly expresses the Hospice vision, values and service quality requirements.
• Responsible for the business dimension of the hospice (finance, income generation, marketing, public relations & communications)
• Seek to maximise effective collaboration across the health and social care, charity and business economy
• Innovate ground-breaking ideas that will maximise income and contribute to Wigan & Leigh Hospice being increasingly relevant within communities and the health and social care economy
• Build dynamic relationships with external partners, stakeholders and other networks
• Act as a role model for staff and volunteers.
• Empower others to take responsibility for decision making.
• Affirm and articulate the Hospice vision and values to all staff, volunteers and stakeholders.
• Set high standards of quality and performance.
• Inclusion in the executive team on-call rota (approximately 1 in 5 weeks)
• Promote a consultative and participative work environment i.e. organising and chairing regular staff meetings.
• Lead on all hospice business policies (finance, income generation, communications), ensuring their full implementation, review and monitoring

Finance:
Lead on budget planning and on-going monitoring and control of agreed budgets in line with internal processes and guidelines.
• Oversee the hospice financial function, ensuring timely, accurate and meaningful management accounts are prepared, effective budget setting and monitoring and the production of the annual financial accounts for audit
• Ensure the role of the Company Secretary of Wigan & Leigh Hospice is administered appropriately
• Ensure effective and complaint pensions management on behalf of the organisation
• Oversee the setting of financial policy as required to ensure that best practice is adhered to and that the hospice operates within the law
• Coordinate investments held and report on the performance of investments to the appropriate Board committees
• Maintain appropriate treasury management according to hospice policies
• Ensure the hospice complies with all taxation issues including (but not limited to) VAT, Gift Aid, Corporation Tax, Income Tax (via payroll) and National Insurance contributions
• Ensure the hospice has adequate, value for money insurance cover and any material changes to needs are addressed
• Work closely with the Chief Executive and Clinical Director in the negotiation of NHS & council contracts, ensuring the provision of regular information as appropriate
• Support Directors/Senior Managers in the negotiation and maintenance of service level agreements with the NHS and other providers

Income Generation
• Develop, lead and monitor the implementation of hospice income generation strategy, enabling the hospice to meet its strategic objectives and mission.
• Encourage and support entrepreneurial attitudes and innovation to establish new income streams or enhance existing ones
• Reduce the risk of income reduction by broadening the diversity of income sources
• Identify new partnerships across a varied range of organisations to maximise potential opportunities for income generation
• Develop and implement strategies to maximise the benefits of IT, website, mobile communications, social media and other media outlets/platforms linked to income generation

Quality, Standards, Governance and Safety:
To oversee the hospice business compliance with regulatory & legislative bodies
• Ensure hospice is fully compliant with Charity Commission, Gambling Commission, Fundraising Regulator, HMRC and financial regulations
• In collaboration with Director of People and Operations, ensure all income generation work streams are compliant with Health and Safety regulatory requirements.
• Oversee the risk assessment and management of all finance, communications and income generation activities
• Support the Quality and Governance Lead in ensuring the hospice’s adherence to the Quality and Governance Framework, including the hospice incident and excellence reporting tool, Ulysses..
• Oversee the management of any service complaints and where appropriate conduct investigations, reporting their findings and taking formal action where required.
• Ensure all policies related to hospice finances, income generation and communication are updated and applicable.

Human Resources:
Manage and develop high performing teams to ensure standards are maintained in line with internal policies and procedures.
• Ensure effective recruitment of staff in line with the recruitment and selection policy and procedure.
• Performance manage staff in line with Hospice policies and procedures and record all relevant personnel data, including sickness and absence and any meeting notes.
• Line Manager to Head of Finance, PR & communications Lead, Retail Manager and Fundraising & Lottery Manager
• Appraise (or delegate appraisal) all staff across the functions on an annual basis, agreeing objectives and personal development plans and ensure they undertake mandatory training requirements.
• Promote a consultative and participative work environment.
• Ensure appropriate induction training and that ongoing staff development is fully implemented.

Continuous self-development:
Continuous self-development to ensure knowledge, skills and competence are relevant to the service and role.
• Complete all mandatory training as required.
• Take responsibility for own professional development, identifying training and development needs to line manager.
• Keep abreast of national strategy and developments

Hospice Philosophy:

• Actively support the vision, philosophies and values of the Hospice and the Healthier Wigan Partnership.
• Promote the core values of the Hospice; CARE – Compassion, Accessibility, Respect and Excellence.
• Demonstrate commitment to equality and diversity values.
• Maintaining confidentiality at all times.
• Engage in critical thinking and maintaining a position of enquiry – open to hearing others perspectives and goals.
• Recognise that every person has strengths, potential and capacity to grow and develop – asset-based model.
• Undertake any other duties that are in keeping with the values of the Hospice that you have the skill and ability to carry out.

Person Specification - Director of Business Development
Essential Qualifications

• Hold a degree level qualification in an appropriate and/or associated disciplines or equivalent experience
• Management or leadership qualification or equivalent experience

Desirable Qualifications 

• Master’s Degree in a relevant field of practice
• Project Management qualification
• Recognised CCAB[1] accountancy qualification
• Coaching qualification

Knowledge, Skills and Experience/Essential

• Hold experience of developing, delivering and monitoring growth strategies
• Proven track record of building productive internal and external relationships
• Have experience innovation, strategic business development, insights, concepts and perspectives
• Experience of leading on and implementing organisational and cultural change
• Reporting at Board Level
• Be aware of company secretarial and legal issues relating to companies and ideally charities
• Be experienced in the interpretation and communication of management account
• Significant experience in risk and project  management
• Strong IT knowledge and skills
• Well-developed leadership skills that facilitate empowerment, creativity and commitment from others
• Ability to organise and undertake a diverse workload with constantly shifting demands
• Ability to manage competing priorities within financial constraints
• Ability to make difficult decisions and to manage conflict and resistance positively
• Ability to understand and interpret complex information from a range of sources and to make informed judgements
• Flexible approach to work, including working out of hours when required

Knowledge, Skills and Experience/Desirable

• Health and social care sector
• Charity sector

​Personal/Essential 

• An ability to uphold the core values of the Hospice
• Approachable and adaptable with a flexible approach to work
• Drive and resilience
• Empowering & coaching style
• Commitment to excellence and continuous improvement
• Ability to connect with people from diverse backgrounds and perspectives
• Commitment to equal opportunity and social justice
• Access to a vehicle for work purposes

Personal/Desirable

• Experience of using Donorflex & Sage

If you would like to be considered for the post of Director of Business Development at Wigan and Leigh Hospice please review the role profile and complete the application form. 

The role attracts a salary of £51,565-£55,303. (Full time, part time and job share applications are welcome, please state your preferred hours in your application.)

If you would like to have an informal discussion regarding the role in the first instance please contact the HR team who will make an appoint with Jo Carby, Chief Executive. 

Upon receipt of your application we will review this and invite shortlisted candidates to an interview process on 18th July 2022.

Closing date for applications: 30th June 2022

We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”. 

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 38 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflicts and natural disasters.

Islamic Relief UK (IRUK) is currently recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning Marketing department based in its offices in Waterloo, London. The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK brand across Islamic Relief UK’s direct marketing channels. The Direct Marketing Manager will also be responsible for developing and implementing the email marketing strategy across IRUK – ensuring the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and engagement with IRUK donors. 

This role will understand and regularly benchmark the function against others in and outside of the Charity and International Development sectors ensuring IR’s direct marketing activities demonstrate value for money and best practice while also seeking new, creative and sector-leading approaches.

The successful candidate must have or be:

• Educated to Degree level, or equivalent standard
• Professional qualification in Marketing
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Working knowledge of Adobe Creative Suite
• Commercially aware with a good understanding of budget management and ROI
• An aptitude to plan annually, multiple campaigns and activities 
• An understanding of marketing and other current marketing trends
• An ability to manage multiple projects
• An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques 
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels
• Excellent project management skills, ability to set goals and manage appropriate activity to achieve them
• Extensive knowledge of marketing principles and techniques – both traditional and digital
• Knowledge of branding and marketing in the INGO sector
• Extensive working knowledge of email marketing platforms

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 29/06/2022.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references 

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications that would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global: we work with schools and universities all over the world, from the US to New Zealand, Somaliland to Burkina Faso, Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with nearly half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of happiness, openness, and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you! We believe in the power of diversity. If you are from an ethnic minority background, we strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact one of our Diversity Champions, Hannah or Farhana (visit our website for details).

Content at Unifrog



Whether we are communicating through image, video, animation or text, we always try to be straightforward, honest, and to show respect for the people with whom we are communicating. Clear communication is particularly important for us because our mission is to level the playing field when it comes to access to opportunities, and a big part of this effort is fair and straightforward access to information. It’s also important for us to be fun, while not talking down to young people.

Over the last few years, with only a small team, we have created more than 1,000 guides for students on topics to do with careers and PSHE, more than 250 plug-and-play teaching resources, and dozens of high quality short videos and animations. We have extremely high standards for content – everything has to be actually useful, and enjoyable.

Marketing at Unifrog

Our approach is to promote Unifrog through materials and events that offer something genuinely useful, not marketing for marketing’s sake. For example:

• We run popular webinars and virtual fairs for students and teachers, normally in partnership with universities and employers.
• We publish Insight Reports and a monthly newsletter, both of which use data analysis on Unifrog user behaviour to create actionable insights for teachers.

What you’ll lead on

You’ll have overall responsibility for ensuring that our content and marketing help us to reach our commercial and social impact objectives. This will include:

• Optimising how the content and marketing teams work, in particular:

o How content and marketing integrate with each other.

o How we come up with new ideas, get feedback, launch things, and assess their success.

o How we use data to understand how to develop our work.

• Refining our messages to different audiences, which has become increasingly important as our audiences have grown and diversified.
• Tackling some ambitious content projects we already have in the pipeline, which will involve expanding our partnership offering for universities and employers.
• Positioning Unifrog as a thought leader in the careers and destinations space, with a particular focus on:

o UK post-18 destinations (from widening participation in HE, to student engagement with apprenticeship opportunities).

o International HE recruitment.

o Young people’s priorities and concerns regarding their education and careers.

Working together

In the content and marketing teams we commonly brainstorm new ideas as a group, provide feedback on each other’s work, and get feedback from teachers and students at our partner schools. We promote good ideas regardless of where they come from.

You’ll manage our content team, which consists of experienced writers, teaching resource creators, video creators, and a graphic and motion designer.

You’ll also manage our marketing team, three people who focus mainly on our marketing collateral, the events we run and attend, and on our central communications to partners.

You’ll directly line-manage our Marketing Manager, Head of Student Content, and Head of Teacher Content. This will include conducting their 6-month performance reviews and supporting with their development goals.

In addition, you’ll work closely with people on our data insights, sales, account management, and strategy teams.

Your line manager will be Unifrog’s CEO, and some of your projects will be managed by one of Unifrog’s two Directors.

Key skills and characteristics

• Writing and editing skills

It’s essential that you are a skilled writer, easily able to create guides like this and this. You also need to be able to edit other people’s writing so that it meets the standard we need. We want someone who will put care and effort into making sure every piece of content we produce is high quality.

• Adept at feeding back on designs, images and videos

You won’t need to create designs, images or videos, but you need to be able to have an excellent eye for what looks good and what’s effective, and you need to be able to give helpful and insightful feedback.

• Creativity

We have lots of ideas for how we want content and marketing at Unifrog to develop, but you also need to come up with ideas.

• Making stuff happen

You need to be able to take an idea, run with it, and make it a reality, working with other people and overcoming any challenges along the way.

• Managing people

You need to be able to get the best out of the people you manage. Because of your high level of seniority, this will involve a fair amount of leadership – for example you’ll need to enthuse the people you manage to get behind a new project you are running.

• Project management

You’ll be creating and leading brand new, long-term, complex projects, involving multiple people, some of whom work externally to Unifrog.

• Data analysis

You won’t have to analyse data yourself, but you’ll need to be able to work with our data analysis team to make decisions about our content and marketing. You’ll need to think about what questions we need to answer, how they can be answered through data analysis, and then make decisions based on the analysis.

• Educationally and commercially minded

Our mission and our main goal, in everything we do (content and marketing included), is to create things that are helpful and useful for students. At the same time, you will also lead on developing revenue streams from our content - so you need to have an eye for what will work well commercially, and be able to balance those two objectives in the right way.

Key benefits

• Join one of ‘the best organisations to escape to in 2022’ and help transform careers and destinations in schools.
• Play a role in democratising access to learning: Unifrog makes a difference in young people’s lives. Every week you’ll have your work in front of hundreds of thousands of students, and tens of thousands of teachers.
• You’ll enjoy a significant degree of autonomy to run with your own ideas.
• Become part of a dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time. Professional development is important at Unifrog:

○ You will define your 6-month objectives and will be supported by your line manager and the rest of the team to achieve them.

○ You will have an annual training allowance to spend on what you need to grow and progress. As long as you are doing well in the role, and your line manager thinks the training makes sense for both you and the company, we’ll expect to fund whatever training you want.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
• We encourage good mental health and work life balance.
• For details of further benefits, please see the jobs page of our website.

Key details

• £60,000 per year (Grade E).
• Full-time.
• Work remotely, or flexibly in our London office.
• 28 days paid holiday per year (plus bank holidays).
• Working hours: 8:30am to 5:30pm or 9:00am to 6:00pm, Monday to Thursday, and 9am to 4:30pm on Friday.
• Start date: as soon as possible, though we can be flexible for the right candidate.
• To discuss any details about the role before applying please contact Stephen (visit our website for details). Application process
• Deadline: 23:00 (UK) on Sunday 17th July 2022.
• To apply, please visit our website to:
• Submit one example of your best writing. It can be on any subject and for any purpose. Max 300 words.
• Write answers to the questions (250 words max each):

1. Why do you want to work at Unifrog?
2. What have you done that shows you have the skills you need for this role?

• Upload your CV.
• The next round of the application will include a content feedback and marketing task.
• Interviews will be held by Zoom, w/c 25th July 2022.

Business Analyst

Reference: TG 3335

Opportunity type:  Permanent, Full-time

Working hours: 36 hours per week 

Salary: £40,000 per annum (Salary may be inclusive of a Market Rate Allowance)

Location: London  

Analytical, creative and value a good process? The Technology team at the Tate are looking for a Business Analyst to work as part of a project team to support the delivery of a variety of technology projects for the organisation.

Tate’s Technology Department delivers operational, systems development and information management services to over 1,200 users internally across five sites, as well as supporting our website and platforms which are viewed and accessed across the world.

Reporting to the Head of Business Solutions you will use your skills to work with project teams providing the capability to the organisation to deliver high quality technology projects spanning all areas, from a streamlined solution for loan items to the design and deployment of a new building management or security system. As a Business Analyst you will work with the users of the systems to make sure the technology supports and enhances the business processes to facilitate business change.

With exemplary written and oral communication skills and a strong ability to explain technology simply, you will build and maintain strong working relationships with internal stakeholders and external partners. You will demonstrate your business analysis skills by gathering requirements, modelling processes, building prototypes, and solving problems with the data collected.

This is an exciting opportunity to utilise your intermediate to advanced skills in using Office 365 applications, Word, Excel, PowerPoint and Vision.

Successful candidates will have access to a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.

For more information and to apply, please visit our website via the Apply on Website button below. 

The closing date for the submission of completed application forms is 05 July 2022 by midnight.

Our jobs are like our galleries, open to all

We are working with a forward thinking health charity to recruit a Direct Marketing specialist to cover maternity leave for 12 months.

Your main focus will be the development and leadership of the Mid Value programme and delivering warm cash print and email appeals to Standard Value and Mid Value supporters.

The Role
Lead the warm cash appeals programme, having ownership for strategic development and overseeing delivery of the programme and income targets.
Manage the cash appeal campaigns to the warm supporter base, working across print and email campaigns
Manage our donor retention strategy focusing on retaining cash and regular donors
Manage develop and build long-term relationships with supporters within the Mid Value programme

The Candidate
Proven experience of developing Direct Marketing income growth strategies, annual operating plans and budgets
Experience of managing external agencies and suppliers
Experience of working within the various codes of practice and legal requirements applicable to Direct Marketing and individual giving
Track record of managing and developing successful teams
Ability to set and manage budgets, including forecasting and business planning

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.