Business development jobs
Wonderseekers, the charity behind Winchester Science Centre, is seeking a senior leader to drive the charity’s financial strategy and operational effectiveness. As a key member of the Executive Team, the role will provide strategic oversight of financial operations, risk management, and key support services, ensuring the charity's long-term sustainability. The successful candidate will work closely with senior leadership and trustees to align financial and operational goals with the charity’s mission of engaging children with science to improve their lives and contribute to a sustainable future. This leadership position will also focus on the efficient delivery of essential support functions, ensuring compliance with governance, legal obligations, and safety standards, and fostering a culture of excellence across all areas.
This is an extraordinary opportunity to step into a pivotal leadership role at a charity with a powerful purpose and a solid financial foundation. Following a period of remarkable transformation, we are poised for even greater impact—investing in sustainability, expanding our reach, and enhancing our impact-driven science engagement experiences. If you’re passionate about leveraging financial leadership to create a better future for children and the planet, we’d love to hear from you.
Job details
Hours: 37.5 per week.
Work pattern: Usually Monday to Friday working during office hours with occasional weekends and out of hours work, however we do operate very flexibly.
Salary: Between £60,000-£70,000 per annum depending on experience (full-time)
Contract: Permanent
Line manager: CEO
Responsible for: Head of Finance, Head of Estates and Sustainability, Head of Digital Infrastructure
Holiday: 28 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.
Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE. Some remote working is possible however an onsite presence is required for most of the role.
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, charity workers discount scheme, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.
Deadline: Monday 12th May 2025 9am
1st round interviews: 20th and 21st May 2025 at Winchester Science Centre
2nd round interviews: w/c 9th June
Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying.
About our Charity
Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.
Key Objectives
- Finance Leadership: Be the architect of and execute a strategic vision for the charity's financial growth and long-term sustainability, ensuring resilience in financial operations.
- Risk Management: Lead and drive the strategic management of risk within the Charity, fostering a culture of continuous improvement in risk practices.
- Health, Safety, and Safeguarding: Promote and ensure a culture of excellence in Health and Safety and Safeguarding practices, maintaining the highest standards across the charity
- Infrastructure Development: Champion the development and implementation of robust systems and infrastructure to enable the charity to fulfil its mission efficiently and effectively.
- Leadership: Lead the Charity Support Services team, ensuring seamless and proactive support for the organisation’s operations and strategic objectives.
Key Responsibilities
Executive leadership and strategic contribution
- Report directly to the CEO, providing regular updates on financial performance, risk management, and operational efficiency. Additionally, the CFRO will present detailed financial reports, risk assessments, and progress on strategic goals to the Board of Trustees, ensuring transparency and alignment with the charity's long-term objectives.
- As a key member of the Executive Team, actively contribute to the development and refinement of the charity’s overall strategy, aligning financial and risk management goals with broader charity objectives.
- Play a leading role in setting and delivering the goals and targets defined in the charity’s business plan, ensuring financial health and operational efficiency.
Financial strategy and governance
- Develop, implement, and continually refine the charity’s financial strategy, policies, and practices in alignment with best practices and the organisation’s overall strategic goals.
- Provide financial leadership and oversight, ensuring the charity’s financial health by managing the planning, budgeting, reporting, and monitoring processes.
- Manage and oversee the preparation of accurate, timely financial statements, budgets, and forecasts that support decision-making by the Executive Team and Board.
Risk management and mitigation
- Lead the development and implementation of an enterprise-wide risk management framework that identifies, assesses, and mitigates risks across all operations.
- Oversee regular risk assessments and report on risk management performance, ensuring that all areas of the organisation are proactively managing risks.
- Foster a culture of risk awareness across the charity, ensuring that risk management is embedded in all key decision-making processes.
Operational efficiency and support services
- Lead and drive the efficient delivery of essential charity support functions, including IT, facilities management, health and safety, and safeguarding, ensuring that they are effectively resourced and aligned with the charity’s strategic needs.
- Ensure these functions operate in a seamless and ‘invisible’ manner, enhancing the operational efficiency of the charity while supporting its mission delivery.
Compliance and regulatory oversight
- Ensure full compliance with charity governance, statutory reporting, and all relevant legal obligations, including charity law, tax regulations,, financial reporting standards and data protection. The postholder will also act as our Data Protection Officer.
- Ensure that the charity adheres to all relevant health and safety regulations, creating and maintaining a safe working environment for staff, volunteers, and visitors.
Leadership and team development
- Lead, manage, and inspire the Charity Support Services team, ensuring a high level of collaboration and providing the resources needed for effective performance.
- Champion a culture of continuous improvement, supporting the professional development of staff and encouraging innovative problem-solving.
Stakeholder management and reporting
- Engage with the Board of Trustees and external stakeholders on matters relating to financial performance and risk management.
- Provide regular reports to the Board, senior leadership, and key stakeholders on financial status, risk assessments, and performance against strategic goals.
Person Specification:
Education:
- Essential: A recognised accountancy qualification (preferably ACA, ACCA, CIMA or equivalent).
- Desirable: Management/leadership qualification or significant professional experience at a senior level in the charity sector.
Experience and knowledge:
Essential:
o A minimum of three years' experience in a senior management or leadership role.
o Proven track record of managing finance for a medium to large charity.
o Experience as a member of a Senior Management Team, contributing to strategic decision-making and organisational leadership.
o Expertise in financial management, including producing management accounts and monitoring cash flow for organisations with an annual turnover exceeding £2 million.
o Experience in business planning and long-term financial forecasting to support strategic goals.
o Strong experience in team management, including motivating staff and overseeing performance to drive high levels of engagement.
o Demonstrable experience of managing budgets, safeguarding processes, and risk management.
o Experience in the production and implementation of policies for example those related to finance, risk, health and safety, safeguarding and data protection within a charitable context.
Desirable:
o Familiarity with managing complex cash flow monitoring processes in a dynamic, mission-driven organisation.
Skills and Abilities:
Essential:
o Advanced IT skills, particularly in Excel, for financial analysis and reporting.
o Strong numeracy and attention to detail, ensuring accurate and high-quality outputs.
o Excellent time management and the ability to prioritise tasks to meet deadlines effectively.
o Outstanding verbal and written communication skills in English, with the ability to present complex financial and risk-related information clearly to both financial and non-financial stakeholders.
o Proven ability to work collaboratively as part of a team, with a hands-on and proactive approach.
o Personal integrity, intellectual agility, and the capacity to influence stakeholders at all levels within the organisation.
o Strong interpersonal skills with the ability to build trusting relationships across diverse teams and external partners.
o A professional, flexible, and resilient approach, maintaining composure in high-pressure environments.
Desirable:
o Ability to work effectively in a customer-facing organisation, ensuring financial and risk practices align with service delivery.
o Energetic, self-starting, and results-driven with a focus on continuous improvement and organisational impact.
o A positive and collaborative attitude towards contributing to a team culture that supports the charity’s mission.
The post-holder will be required to undergo an enhanced DBS check.
Interview Process:
We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.
We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying.
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal.
You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.
Need information in a different format or would like to apply in an alternative way? Just get in touch via our website.
No recruitment agencies, thank you.
To create a more equitable world where all children treasure science and are equipped and empowered to improve lives and protect and heal our planet.

The client requests no contact from agencies or media sales.
Job Coach
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.
We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
Background
Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
The Post
The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.
Main Duties and Responsibilities
- To carry out a detailed job analysis of potential jobs / work placements
- To carry out detailed job matching of service users and jobs
- To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
- To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
- To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
- To build up natural support within employers and taper off one 1:1 job coaching over time
- To negotiate and implement disability-related reasonable adjustments on an individual basis
- To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
- To liaise with managers to discuss progress and respond to issues
Organisational responsibilities
- To work in accordance with Action on Disability’s Aims, Objectives and Values
- To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
- To promote the work of AoD and promote and implement the social model of disability
- To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
- To participate in and actively contribute to individual supervision, training, team and organisational meetings
- To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
- Any other task appropriate to the role.
Person Specification
Essential
- High expectations for the employment potential of young people with learning disabilities
- Experience of training, education or employment support delivery for marginalised groups
- Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
- An understanding of the needs of employers and the benefits to business of having a diverse workforce
- An understanding of the Social Model of Disability and its practical application
- Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
- Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
- Demonstrable problem-solving skills and experience
- Excellent negotiation skills
- Demonstrable ability to communicate with a wide range of people
- Good organisational skills and ability to keep accurate records and case notes
- Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
- Being willing and able to travel easily within the boroughs of London relevant to the role
- To be available for work during some unsocial hours according to the demands of the work
Desirable
- Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
- An understanding of the factors to be considered in supporting people with learning disabilities into employment
- Experience of working with disabled young people
Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.
Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Legacy Marketing and In Memory Manager
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
The Legacy Marketing and In Memory Manager is an exciting new role at MDUK, that will sit within the Individual Giving and Legacy Marketing team. You will be responsible for delivering the legacy marketing programme as well as excellent stewardship of Legacy and In Memory supporters. This role will help raise vital income to fund MDUK’s care, support and advocacy services and fund ground-breaking research into treatments for muscle wasting conditions.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Senior Supervising Social Worker
£41,208 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance
Supervising Social Worker
£36,467 per annum + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance (Target Rate), yes please as hard to recruit in my area, are you happy to ask him or want me to?
Hours: 35 Hours per week
Contract: Permanent or Fixed Term Contract
Location: Homebased - We are interested in applicants located in Northamptonshire, Central Leicestershire, South Derbyshire the border with Leicestershire or Peterborough, as the postholder will be required to travel across these areas and other locations in the East Midlands area to conduct home visits to support carers and children. Travel is also required to attend staff meetings and team away days in Northamptonshire and other parts of the East Midlands.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
TACT East Midlands Team have a unique opportunity for either a Supervising Social Worker who is ready to progress their career to a Senior Supervising Social Worker or a current Fostering Senior Supervising Worker who understands trauma and therapeutic parenting approaches. This role is being advertised on either a permanent or fixed-term basis. The duration of the fixed-term contract will be discussed/confirmed at the interview.
As a Fostering Senior/Supervising Social Worker with TACT East Midlands, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Senior Supervising Social Worker will include:
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- A minimum of 1 to 2 years post qualifying experience in fostering or in other childcare settings for the Supervising Social Worker role or 2 years’ experience in fostering for the Senior Supervising Social Worker role.
- Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Experience in group work and/or delivery of training.
- Up-to-date knowledge of relevant legislation and regulations including the Children's Act and NMS Fostering Standards.
- Experience of working with/supporting looked after children and their foster carers.
- Ability to prioritise, plan and self-organise efficiently.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
- An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
- An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Wednesday, 14th May 2025
Interview Date: Thursday, 22nd May 2025
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.
Scope of role
The digital marketing officer is a new role within the communications and engagement team, reflecting the charity’s strategic ambitions to shape and improve our digital approach.
We are a friendly, creative, and supportive team, responsible for raising awareness, demonstrating impact, growing the brand and supporting both our fundraising colleagues and our committed community of fundraisers, donors and volunteers to raise as possible in aid of our nations children’s hospital.
As digital marketing officer you will play a key role in developing and implementing our digital strategy, working closely with the fundraising and wider comms and engagement team to deliver tangible results. It is also an exciting time to join our team, as this role will begin at a critical point in the redevelopment of our website. The digital marketing officer will play a vital part in the ongoing rollout of the site.
Working closely with the wider charity team, this new position offers a real opportunity to help develop and grow the charity’s positive impact on the lives of children and families.
Person specification
We are seeking a digital marketing officer with extensive experience in a digital marketing role, including SEO, paid search and display advertising, paid social media and email marketing
This is a great opportunity to join a small but highly motivated team.
For the full person spec and job description, please see our website.
Head of Supported Living (Gloucestershire / Hertfordshire)
Salary: Up to £62,000 + Expenses
Location: Newnham-on-Severn / Stourbridge with travel to visit our communities in Hertfordshire, Gloucestershire, and Worcestershire.
Full Time, Permanent
Hours: 37.5 hours/ week
Closing Date – 8th May 2025
1st Interview – W/C 12th May 2025 (Remote)
Stakeholder Interview - W/C 19th May 2025 (Remote)
2nd interview – 19th/ 20th May 2025 (In person – will be at one of the locations above)
Within this new role, the Head of Supported Living will be responsible for overseeing and developing supported living services for adults with learning disabilities within the charity.
The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals.
Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role. The role responsibilities will ensure that the Trust is able to support more people with a learning disability, autism and mental health problems to lead healthy, active and equal lives.
Our ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing. To achieve this ambition, we will transform our services to ensure that they are effective, efficient and impact and outcomes focussed.
The role will be responsible for continuous, value for money, service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively.
As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charities Brilliant Future Strategy.
What you’ll bring to the role:
·Professional Housing Qualification level 5 or above, with knowledge of housing management and housing legislation.
·Safeguarding Adults Level 5 or equivalent / Leadership in Health and Social Care level 5 or equivalent – are desirable not essential to the role
·Experience of leading housing management services within a context of delivering supported living.
·Experience and knowledge of Care Quality Commission regulations as they relate to supported living would be a distinct advantage.
·Experience of working and leading teams in not for profit and voluntary sector organisations which deliver services for adults with learning disabilities and autism.
·Experience in coaching and mentoring for success.
·Experience in significant budget management responsibilities.
·Experience in seeking new growth opportunities that are aligned to business strategy.
·Significant experience of managing change, successful service redesign and transformation, in particular lean thinking and other typical models.
·Experience of successfully leading teams to affect and embed change through powerful communications and engagement.
·Experience in the development and implementation of policy and procedure.
·Experience of leading teams over a wide geographical location combining hybrid working styles.
Location & Travel - Hertfordshire, Gloucestershire, and Worcestershire
The role will cover our communities at Stourbridge (West Midlands), Gange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire). You will be based at one of the communities within the region, with regular travel between all our communities. You will be required to attend quarterly Leadership Away days and other meetings which will require overnight stays.
Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.
Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack).
As a dynamic church and one of the UK's largest charities, The Salvation Army is dedicated to transforming lives across the UK and Ireland. Having achieved significant digital growth over the past couple of years, the organisation is seeking a visionary digital leader to continue to spearhead its digital evolution and further implement an ambitious digital roadmap during the permanent postholders maternity leave.
This is not a caretaker role; the aim over the coming year is to maintain digital momentum and continue to build on excellent progress, and as such, the role will be pivotal in ensuring the organisation remain at the forefront of digital innovation, enhancing mission delivery and generating vital income.
The role is one of the most exciting digital opportunities in the sector; as Head of Digital you'll lead a team working across digital marketing and fundraising, communication and content, projects and infrastructure, insight, UX, skills, innovation and AI. A busy role with stakeholder engagement at its core, you'll work with a diverse internal stakeholder group to harness support and energy for the organisation's ongoing digital transformation.
Interim Head of Digital
Contract: One-year fixed term maternity cover contract
Salary: £68,221 London hybrid salary (candidates required to spend a minimum of 40% of each month in London HQ) or £60,912 for home based or less than 40% time in London
Location: Ideally hybrid between home and London office with a minimum of two days per week (or 40% of month) in the office, with less time in office also considered
Hours: Full-time, 35 hours per week with flexible working options fully supported, including condensed hours and job sharing
Closing date for applications: Friday 30th May
Interviews: First stage interviews will be held remotely on the 11th and 12th June with second round held in person at London HQ on 19th June
Core responsibilities within your role will be to:
- Lead on the implementation of the new digital strategy, to support the delivery of mission priorities across the organisation
- Influence senior leaders to both develop in their confidence digital and champion digital transformation across the territory
- Lead and manage the Digital team ensuring that: objectives are successfully delivered, high performing team culture is embedded, and that employee wellbeing is at the top of your agenda
- Be responsible for development and oversight of the AI roadmap for the organisation, including an AI policy and implementation of AI in an ethical framework across the territory, in collaboration with IT and other business partners
- Work within the culture of The Salvation Army as a church and as a charity in both a responsive and opportunistic way, successfully working collaboratively with internal stakeholders, responding to the external environment and offering digital advice and solutions
- Be the strategic lead on the effective selection and use of digital channels for the organisation, orchestrating execution of campaigns and communications through digital to meet objectives
- Ensure product ownership and governance of key digital platforms to ensure continuous development, great UX and high availability by overseeing agencies, suppliers, platform providers to ensure objectives are met efficiently
- Collaborate with fundraising to enable them to meet targets through digital channels to deliver income growth and to meet digital specific income targets
- Be responsible for managing the Digital budget, allocating cost centres across digital activity including setting, monitoring, forecasting, and providing financial reporting as required
- Lead a culture of systematic learning and improvement; drive the use of digital analysis tools, data, results and the deployment of this in all aspects of digital development and lead on overarching programme to upskill the organisation on digital and AI, including bringing senior leaders on board
- Maintain up-to-date knowledge on current digital and charity (digital) trends, technology and best practice through networking, attending conferences and horizon scanning
- Lead and be accountable for ensuring that all relevant digital regulatory, ethical and compliance requirements are met
We would love to hear from you if you have the following skills and experience:
- Extensive and demonstrable experience of leading and managing digital strategy at a senior level within a complex organisation
- Experience of developing and leading a digital team and the successful implementation of major digital change, transformation and AI
- A demonstrable passion for digital, with subject matter expertise and up to date knowledge of the charity digital market, current trends in the digital space and best practice platforms and techniques across digital communications, fundraising, AI, marketing and infrastructure
- Proven excellent leadership skills with the ability to motivate employees and teams, identify and nurture talent and manage performance effectively to deliver team as well as organisational objectives
- Proven experience of leading multiple cross functional workstreams with a typical 5-10-year time horizon, with proven project management skills and the ability to maximise the impact of available resources
- Excellent interpersonal skills, with the ability to influence at senior level and inspire, engage, build relationships and negotiate between internal and external stakeholders with a high level of diplomacy
- Proven experience of leveraging digital agencies or in house teams for digital channels such as website, email systems, digital advertising
- A strong understanding and experience of implementing relevant regulatory and compliance requirements related to digital and AI
- The ability and willingness to work within and be empathic with the Christian ethos and values of The Salvation Army Mission
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Compliance Manager
Internal title: Assistant Governance Manager
Location: This role can be based either in Colchester (Earls Colne) or North Weald (Epping / Harlow / M11 corridor)
Contract type: 1 year fixed term contract to as maternity cover, with the possibility of extension
Salary: £32,000 FTE (£19,200 pro-rata)
Hours: 3 days / 22.5 hours per week
Workplace: Hybrid working available - 2 days office based, 1 day working from home
About us:
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
Job purpose:
The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.
Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.
Internally this role will be titled Assistant Governance Manager and will report to the Governance Manager.
Summary of duties and responsibilities:
- Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
- Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
- Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
- Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
- Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
- Assess data risks and complete Data Protection Impact Assessments where needed.
- Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
- Update the charity’s data assets file.
- Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
- Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
- Provide oversight for the timely management of leases and contracts.
- Ensure necessary insurances and contracts are in place to provide required suitable cover.
- EHAAT is a patient focused emergency medical charity. It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.
Person specification:
Essential
- Good communication skills with the ability to deliver information at the appropriate level of detail both individually and at meetings.
- Ability to learn how to develop and produce policies to decrease risks associated with data privacy and information governance.
- Knowledge of UK data protection legislation (e.g. GDPR, PECR) and how to apply them.
- Experience of commercial contracts, including business insurances.
- Excellent team player who is willing to be flexible to support others in a busy environment.
- High levels of personal organisation, diligence, integrity and keen eye for detail.
- Desire to learn and develop skills and knowledge relating to data protection and compliance.
- Experience of handling confidential and sensitive information.
- Experience of risk management processes in any industry.
Desirable
- Understanding of Fundraising Regulator compliance and limited company compliance.
- Other roles you may have experience within:
- Governance Manager, Risk Manager, Regulatory Affairs Manager, Contracts Manager, Assurance Manager, Data Protection Manager.
Job purpose
The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.
Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.
Internally this role will be titled Assistant Governance Manager.
Specific duties & responsibilities
- Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
- Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
- Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
- Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
- Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
- Assess data risks and complete Data Protection Impact Assessments where needed.
- Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
- Update the charity’s data assets file.
- Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
- Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
- Provide oversight for the timely management of leases and contracts.
- Ensure necessary insurances and contracts are in place to provide required suitable cover.
REF-221114
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.



Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please get in touch with Mhairi (details on our website).
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
- Partner management
- Being the first point of contact for enquiries from our existing 2,500+ partners.
- Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
- Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
- Training staff remotely on how to use the platform.
- Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
- Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
- Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
- Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£31,430 per annum (Grade A) plus a share in a company-wide performance bonus.
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Full-time.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: as soon as possible, though we will be flexible for the right candidate.
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If you require reasonable adjustments or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00 AM (BST) on Thursday 8th May 2025
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 19th May 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Care Manager
Are you an experienced leader in residential care?
Do you thrive in a compassionate, faith-driven environment?
Ready to lead a dedicated team towards excellent care? Join us at Cumbria Emmaus House!
We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care and hospitality team at Emmaus House, a warm and welcoming 26-bed Christian residential care home located in the scenic town of Whitehaven, Cumbria.
This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI
As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
What You’ll Do:
- Ensure high-quality care in line with our policies and Christian values;
- Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
- Oversee the development and implementation of care plans
- Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
- Manage complaints from residents, relatives and staff in accordance with Society policy;
- Engage with local support groups to maximise voluntary help and spiritual support available;;
- Uphold the Christian ethos of the home through leadership and example.
What You’ll Bring:
- Management experience in a residential care home or similar setting;
- Qualification in Health & Social Care (Level 3 or above);
- Strong leadership and people management skills;
- A passion for person-centred care and working with older people;
- Excellent organisational and communication abilities;
- IT proficiency (Microsoft Word, Excel, and Outlook);
- Ability to manage workload and remain calm under pressure.
Hours:
Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.
Why Join Us?
- Salary: £47,000 to £50,000 per annum
- 5 Weeks' paid holiday per year as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox – including an Employee assistance programme
- Care Friends referral
- Long-standing service rewards
- Birthday rewards
- Life assurance scheme
- Pension scheme
Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Emmaus House is waiting for you!
Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.
We are recruiting for a full time and part time Support Worker. A great opportunity to join a small friendly team. Are you empathetic towards and have passion, a commitment to working with those who have faced multiple disadvantages in their lives. Emmaus is a supported housing project that provides work opportunities, training and a place to call home. You will support companions (residents) living and working at Sussex Emmaus.
Project info:
Sussex Emmaus is a 58 bed supported accommodation project. We offer low to medium support for those who have experienced or may be at risk of experiencing homelessness. Emmaus supports people to work their way out of homelessness, providing a home for as long as someone needs it. Emmaus works with people who may have faced multiple disadvantages. This can include but is not exclusive to: homelessness; mental health issues; contact with the criminal justice system; historical substance and/or alcohol misuse; and domestic abuse.
Emmaus is a homelessness charity with a difference, we offer a home, work and a sense of belonging. For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Emmaus provides an opportunity to work; it can be valuable in rebuilding companion’s self-esteem and self-worth.
Job Summary:
Provide support to Companions using a person-centred approach, both emotionally and practically, so they can live and work in the Emmaus Community. The role will involve using a Strength Based Practice model to encourage Companions to become resilient and fulfilled. Assist Companions to become independent and maximise their skills, where necessary accessing outside support and services. Where appropriate, in accordance with Companion requests, provide a move-on pathway that enables them to be ready to live independently.
Promote and embed a proactive approach to equality and diversity, by example and approach, with a commitment to treat all staff, volunteers, visitors and Companions with equity and respect.
Please see the Support Worker Job Pack for more information about the role, you can also find this on the Emmaus Brighton and Hove website and the Emmaus UK website.
To apply please send your CV and a covering letter, a one-page explanation of how you meet the person specification to the Community Manager, Ren Gordon, contact details are in the job pack.
The client requests no contact from agencies or media sales.
The Public Affairs Manager will be a key member of our busy External Affairs Team within the wider Policy and External Affairs directorate.
Reporting to the joint Heads of Public Affairs & Stakeholder Relations, and working closely with communications and public policy colleagues, you will play an essential role in enabling and driving engagement with parliamentary, government, political and sector stakeholders.
You will be politically astute, with experience engaging across Westminster and Whitehall with competent written and communication skills, able to both brief and prepare senior leaders within the organisation for key engagement activities as well as meeting stakeholders independently as appropriate.
Strong organisational, people and project management skills are essential; you will be responsible for managing dedicated key influencing ‘moments’ with stakeholders and partners, such as organising and managing panel events, roundtables, webinars and showcase programme visits. You will also lead the co-ordination and secretariat activity for the Youth Employment Group (YEG), working closely with the Director of Policy and External Affairs as one of the five co-chairs.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Context and Background
The NSPCC’s commitment to fight for every childhood is only made possible through the support of people across the UK. Over 80% of the NSPCC’s vital work is funded by public support. We are committed to providing the best possible experience for our supporters and ensuring that a supporter centric approach is taken in all the work we do.
The Individual Supporters department is responsible for the largest single source of income for the NSPCC and we are committed to recruiting new supporters to help grow our income. The Direct Fundraising team has been established to ensure best practice and a high quality supporter experience through one-to-one fundraising channels.
We are looking for a self-motivated, enthusiastic and well-organised professional to join the team.
Candidates for this position should have experience and skills that cover:
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping.
- Being dynamic and a team player is essential.
Join us at this exciting time and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
This role sits in our Direct fundraising Team within the Individual Giving department. The key purpose of the job is to:
- Support the Associate Head and Senior Fundraisers to continue to grow and develop face-to-face direct recruitment and telephone fundraising activity at the NSPCC.
- To work with Senior Fundraisers and Associate Head within the Direct fundraising team to deliver agreed campaigns in line with business requirements.
- Advocate and reinforce the team’s ethics and values across compliance, safeguarding, supporter experience and best practice fundraising.
- Enhance the supporter experience and protect the NSPCC’s reputation when working with professional fundraising agencies.
- Through mystery shopping, call listening and other activities, ensure all activity, by agency partners and relevant internal teams, is compliant with regulation, codes of practice and NSPCC policies.
- Monitor campaign performance and income, ensuring that campaign KPIs and metrics are reported accurately and consistently.
- Monitor expenditure, including financial processes such as raising POs, checking invoices and reporting against budgeted expenditure figures.
- Work with data, including checking data selections for telephone activity.
- Work effectively with other departments within Individual Giving, Communications and Fundraising Directorates and other functions within the NSPCC to maximise income for children. Also working with external agencies to deliver large scale campaigns.
- Work as part of a larger team to meet the same objectives and work effectively with other teams within the NSPCC to maximise income for children.
- Working on behalf of stakeholders and representing brand values in the work that you produce. Being dynamic and a team player is essential.
Main duties and responsibilities
- With the Associate Head of Direct Fundraising, agree and deliver face-to-face and telephone direct fundraising activities in line with the Individual Supporters department’s annual business plan and budget to enable the NSPCC to plan its activity and services.
- Work with the Associate Head to maximise the opportunities by which the fundraising activity can contribute to the NSPCC’s mission of fighting for every childhood over and above fundraising objectives.
- Be responsible for the development of relationships and delivery of income from potential supporters engaged through face-to-face activity
- Work with internal NSPCC support teams to set up new agencies and campaigns.
- Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations, compliance and codes of practice relating to direct dialogue fundraising. Updating existing or creating new processes and working with agencies to implement changes in activity.
- Work with internal compliance teams and external agencies to plan and implement a monitoring schedule in line with the most up to date codes of practice, guidance and regulations. This should include regular mystery shopping and call listening.
- To work with the Associate Head to maximise the opportunities by which the fundraising activity of the Direct Fundraising team can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
- To carry out research through a range of sources, including the Internet, Intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to the fundraising activities of the Direct fundraising team.
- To work cross-functionally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC.
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising as a whole.
Responsibilities for all staff within the Income Generation directorate
- A commitment to safeguard and promote the welfare of children and young people.
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
- To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
- To adhere to all the NSPCC’S service standards, policies and procedures.
- To evidence an understanding of and commitment to the demonstration of NSPCC’s values.
- To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
- To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
- To work in a manner that facilitates and encourages inclusion.
- To be pro-active in identifying ways to improve personal and team performance.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Key Relationships - Internal
- Reports to Associate Head – Direct Fundraising.
- A member of staff in the Direct Fundraising team, within the wider Individual Supporters department.
- Work with Compliance Team to mitigate risk and ensure compliance in face-to-face activity.
- Work with Finance Department to assist with reporting budget and reforecast all activity.
- Engage with staff in other NSPCC functions, as necessary to increase engagement between potential supporters and professional fundraisers to further fundraising relationships.
Key Relationships – External
- Work with a range of agreed agencies to engage the public through a supporter centric approach to fundraising, providing engaging content and materials, and ensuring that professional fundraisers align with our values and cause whilst maintaining high levels of compliance.
Person Specification
Skills and abilities
- Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes.
- Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
- The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
- An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes.
Knowledge and experience
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- A personal commitment to ending cruelty to children.
Personal characteristics
- Commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping and to work flexibly in approach to work and/or work time requirements.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Location: National Training Centre or homebased with travel
Salary: £27,000 - £29,000 (depending on experience)
Hours: 37.5 hours per week
If you are an experienced fundraising professional who is passionate about transforming lives through the power of assistance dogs, this could be the role for you!
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Individual Giving Officer to join our dedicated Fundraising Team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
You will be responsible for raising vital income from individuals via appeals, in memory, regular giving and our weekly lottery. Working with our beneficiaries and hearing their stories, your focus will be on delivering compelling appeals and marketing our individual giving campaigns digitally and physically; ensuring exceptional donor journeys when stewarding existing relationships and creating new ones.
It is an exciting time to join us as the charity marks its 35th anniversary this year and we will be doing lots to celebrate! This is a major area of growth for the charity which will have lots of investment in products and you will have the opportunity to take real ownership of these areas.
What we are looking for:
• Demonstrable experience in individual giving and appeal management.
• A successful track record of securing and maintaining income from individuals.
• Proven experience of effectively managing relationships with volunteers, supporters, and external audiences.
• Demonstrable experience of managing campaigns and appeals on all digital platforms.
• Excellent written communication with the ability to engage and inspire a wide range of audiences.
• Excellent organisational and time management skills.
• Proficient in the use of all Microsoft Office applications.
• Ability to record and maintain information on a charity database (e.g., Salesforce).
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (Occupational) sick pay
• Life assurance policy
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
• Flexible working hours
• Claimable business expenses
This role can be delivered either from our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire on a hybrid working basis, or remotely from home with travel to the training centre to support with site-based tasks particularly during appeals.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
First interviews are scheduled to take place online (via MS Teams) on 28 May 2025.
Second interviews are schedule to take place at our National Training Centre (Osgathorpe, Leicestershire) on 4 June 2025.
*subject to changes
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
You may have experience of the following: Individual Giving Executive, Individual Giving Fundraiser, Supporter Engagement Officer, Donor Development Officer, Regular Giving Officer, Appeals and Campaigns Officer, Individual Giving and Appeals Executive, Supporter Marketing Officer, Fundraising Campaigns Officer, Fundraising Executive, etc.
REF-221 259
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





About Us At Bath Cats and Dogs Home, we believe that every cat and dog should have the opportunity to enjoy a healthy life and a happy home. None of this is possible without the generosity of our supporters and the skill of our fundraising team, who ensure we have the income to deliver our vital work. By acquiring and stewarding those who share our passion for animal welfare, we can continue to make a real difference. This is an exciting moment for us – with the renovation of our main office complete, we’re working in a fully collaborative space, and as leaders in animal welfare we’ve just finished major upgrades to our Vet Suite, Animal Intake, and Rehoming rooms providing the best treatment to animals and experience to the public. Alongside this, we're shaping a bold new strategy for the future of Bath Cats and Dogs Home.00
The Role As the Individual Giving Manager, you will spearhead the expansion of our Regular Gifts, Individual Gifts, In Memory, Prize led and Legacy Marketing portfolio. This role involves managing multi-channel fundraising campaigns, using insight to drive performance. This is an exciting opportunity to play a pivotal role in shaping our individual giving programme, supported by a dedicated assistant and working closely with colleagues across fundraising, communications and supporter care and deputising for our Head of Fundraising and Trading when required. You will be instrumental in managing income streams projected to raise £300,000 this year, with ambitions for future growth.
About You You are a dynamic individual with a successful track record in IG, RG or prize led fundraising, capable of securing significant income. Your skills include:
- Exceptional leadership and the ability to manage and mentor a team.
- Proven experience in direct marketing and digital fundraising.
- Excellent analytical skills and experience working with CRM systems (Raiser’s Edge experience a plus).
- Strong project management skills and the ability to juggle competing priorities.
- A collaborative approach and experience working cross-functionally.
- Passion for our mission and commitment to excellent supporter experience.
The client requests no contact from agencies or media sales.