Business development lead jobs

Join our charity as Membership Operations Administrator, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the charity’s membership operations and providing great customer service for current and prospective members. 

For an audio description of this role, please visit our website - https://chartered.college/join-the-team/

Job Title: Membership Operations Administrator

Reports To: Membership Operations Manager

Salary: £26,000 per annum

Contract: Full time, Fixed Term Contract until 31st January 2026 (with potential to extend).

Hours: A full working week is 35 hours and we offer flexibility with hours. 

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack. 

Based: Office / hybrid. Currently once a week in the office (based in central London) is required.

Start date: ASAP - ideally the person will be in post by 4th August 2025.

Deadline and interview: Applications will close on 8th July 2025. 

Interviews will be scheduled for Wednesday 9th July but we will be reviewing applications on a rolling basis so may interview as soon as a suitable candidate is identified.

The interview will consist of a task and competency-based interview.

Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2024 we published the working paper ‘Teacher professionalism report’. To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support us to deliver an excellent service to our members.

The Opportunity

We are looking for a highly-motivated and organised Membership Operations Administrator to join the charity. This is an exciting opportunity for someone who wants to develop their customer service and administrative skills.

Reasons why this role could be great for you:

• You will have autonomy for delivering excellent customer service to our members and offer them a seamless experience, providing timely communications and responses to queries and phone calls
• You enjoy interacting with people and collaborating with colleagues across the organisation and working on a range of different tasks across teams
• You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.

Main areas of work

• Manage and respond to queries from members via email and telephone, ensuring that you respond professionally and within agreed timeframes
• Support members to access their membership features, including logging on to our online platforms to access courses, content and our online shop
• Ensure that all contact and communications are compliant with relevant data protection and security standards
• Generate regular reports on membership to inform organisational KPI reporting

Additional areas of work

• Provide administrative support during the Fellowship process
• Process invoices as part of group account management
• Provide event administration support, including uploading events to our websites, participant management, data entry and preparing materials for face-to-face events
• Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.

About You

You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our mission, enjoys interacting with people on a range of tasks and is passionate about providing great customer service. Systems you would be using include Google Workspace, Salesforce, Wordpress, Moodle, Submittable, Eventbrite, Zoom and Slack.

Experience and skills

Essential:

• Excellent written and oral communication skills 
• Experience of delivering high quality customer service, managing relationships with customers or other stakeholders and providing an excellent experience 
• Confident user of technology (email, online meeting tools and Microsoft Office / Google Workspace or similar); comfortable with learning new technology systems 
• Experience of administration / office work 
• Excel and data analysis skills 

Desirable:

• Experience of Salesforce or other CRM systems 
• Experience of using Eventbrite 
• Knowledge of GDPR and how it relates to the storage, retention and use of personal data 
• An interest in the membership and/or education sector and the support and development of teachers 

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please let us know.

For more information about joining the Chartered College, please see our website.

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

This role will be located at Battersea Old Windsor or Battersea London with regular travel to Old Windsor.

The Capital Project Manager will be responsible for leading a £4-5M project that will build a new Cattery facility at our Battersea Old Windsor site. The role will oversee all aspects of the project to ensure the capital project is completed on time, within budget and to the required standards and design. This will include working with colleagues in Animal Care, Infrastructure and Income Generation teams to ensure the project has appropriate funding, the design and build of the cattery meets Battersea’s strategic and operational requirements and that the operational impact of the construction is effectively managed to minimise the impact to dogs and cats across our centres during the works.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 2nd July 2025
Interview date(s): First stage interview will be on 15th July. There will be a second stage telephone interview, followed by an in-person interview at Old Windsor for those successful to this part of the process. Dates for these interviews are to be confirmed.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.capital

About Us

The Duke of Edinburgh’s International Award (the Award) is the world’s leading youth achievement award, equipping young people for life and work. Each year, more than one million young people take part in the Award in over 120 countries and territories. The Duke of Edinburgh’s International Award Foundation (the Foundation) drives and supports the Award’s global growth, so more young people can take part.

We are seeking a HR and Office Administrator who will work closely with the Senior HR Manager providing advice and support to managers and staff at the Foundation across the full range of employee life-cycle activities. As well, this role will assist with the implementation and improvement of processes and policies, HR systems and data and provide pragmatic advice to managers and staff on HR matters.

Additionally, this role will support in the management of the office ensuring its smooth operation. As well they will provide general administration of the organisation including working on complex international travel arrangements, comprehensive diary management, and acting as the point of contact for existing and potential business partners and contacts.

About You

• You are a professional and enthusiastic HR Administrator with experience spanning people management. 
• You have a strong track record of developing, motivating, and supporting staff. 
• You have the ability to manage a wide range of office duties - including health and safety, policy, compliance, quality, governance, contracts etc. 
• You are experienced in building and maintaining effective organisational systems. 
• You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines. 
• You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgment are essential. 
• You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.

Please see the recruitment pack for further details on the role and it's responsibilities. 

Are you passionate about improving healthcare services and delivering exceptional customer support? Do you thrive in a role where your work directly contributes to better patient outcomes? If so, we have the perfect opportunity for you.

The Royal College of Radiologists (RCR) are seeking a dynamic Provider Engagement Officer to join our Quality Improvement Unit. This team supports imaging services across the UK in achieving the Quality Standard for Imaging (QSI) a benchmark for safe, effective, and patient-centred care. As our Customer Success

Officer this role is your opportunity to make a tangible impact on the quality of imaging services across the UK, while working alongside passionate professionals committed to raising the bar in patient care

What You’ll Do

• Welcome and support providers on their QSI journey via our QSI Hub.
• Deliver engaging webinars and onboarding processes.
• Build strong relationships with imaging services and ensure they have access to the resources they need.
• Develop and use customer engagement metrics to identify opportunities for improvement.
• Promote success stories and the benefits of the QSI scheme through various communication channels.
• Collaborate with internal teams to enhance our CRM system and customer experience.

What you’ll need:

• Experienced in customer-facing roles, ideally in customer success or account management.
• Experience of producing written work of a high standard suitable for dissemination to external audiences, e.g. formal reports.
• Skilled in communication, problem-solving, and CRM systems.
• Passionate about quality improvement and making a difference in healthcare.
• Able to manage multiple priorities and work independently.Strong communication and interpersonal skills.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Join Dementia UK as a Academy Learning Support Officer and be part of a team dedicated to improving the lives of families affected by dementia through the learning and development of Admiral Nurses.

Working closely with the Admiral Nurse Academy Support Manager and wider team, you will play a key role in supporting the delivery of high-quality learning opportunities through our learning management system, Blackboard. This includes assisting the Virtual Learning Environment Design Officer in designing and building online courses and modules, supporting with storyboarding, content organisation and the development of interactive activities. You will use digital tools such as Articulate, Vyond and Padlet to help create engaging, accessible e-learning materials. You will also contribute to planning and progress meetings with the Academy team and subject matter experts.

You will help maintain our external-facing Dementia UK Academy platform, currently in development, by managing content updates, registrations, learner queries and event support. As first-line support for learners, you will also troubleshoot basic technical issues.

In addition, you will provide administrative support to ensure the smooth delivery of Admiral Nurse Academy activities such as webinars, masterclasses and both internal and external online events. This will include assisting with scheduling, coordinating logistics, updating project trackers and communicating with Admiral Nurses, learners and key stakeholders.

To succeed in this role, you will have experience supporting the design and delivery of online learning content, with a good working knowledge of platforms such as Blackboard and digital tools including Articulate, Padlet and Vyond. You will be confident working collaboratively with both internal teams and external stakeholders and have project coordination or management skills, along with the ability to use or a willingness to learn project management software.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Salary: £33,000-£36,000
Contract: Full Time- permanent
Location: London office – 2 days pw
Closing date: 1^st July
Benefits: 28 days holiday (plus bank holidays), up to 9% pension, and wellness and development support

We have a great opportunity for a Campaign Data Officer working for a fantastic medical health charity. This role will be perfect for someone with experience of using Power BI, analysing data and creating reports.

As part of this crucial role, the Campaign Data Officer will support the fundraising operations team to report on the department strategy for a large fundraising campaign and deliver complex information in a digestible and easy-to-understand format using PowerBI.

You will be responsible for creating intricate data reports across the department. You will work closely with colleagues to generate accurate and quality-assured reports for publication.

To be successful as the Campaign Data Officer, you will need:

• Experience in a similar role working on data analysis and reporting
• Understanding of management and functionality of CRM systems
• Advanced understanding of Microsoft Office products, primarily Excel, ETL tools and PowerBi

If you would like to have an informal discussion, please call Ashby.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

If you would like to discuss this role with us, please quote the reference 2620AJ

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

• £70,000
• 35 hours
• Permanent
• Location- Hybrid, based between home and at the London office on a weekly basis
• Closing date: 6th July 2025
• Interview date: w/c 14th 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Associate Director of Brand & Marketing Communications with excellent brand, marketing and digital experience at a leadership level to lead our Brand and Marketing Communications Team.

You'll provide inspirational leadership to a key team at the heart of our organisation. You’ll be responsible for the development and execution of our brand, marketing and digital strategies. You'll also oversee the delivery of impactful and audience-driven campaigns that grow awareness, engagement and income for Young Lives vs Cancer while supporting our influencing goals.

You will be line managing our Head of Strategic Communications and Head of Digital to lead successful, teams who can creatively deliver on our organisational strategy.

The role demands an agile creative thinker with strong leadership, a strategic mindset and a deep understanding of our diverse audiences. As well as managing and inspiring your team, you’ll create strong connections throughout the organisation, ensuring everyone can access the strategic and creative services they need to tell the charity’s story in a way that really connects with people.

This role is subject to a criminal record check. In the event of a successful application a Basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.

• Lead and develop a high-performing team of marketing, brand and digital professionals.
• Lead the development and delivery of the charity’s brand and marketing communications strategy, aligned to the organisational strategy and the system ‘North Star’, ensuring our positioning and voice are clear, compelling and visible.
• Champion a culture of creativity, collaboration and insight-driven decision making fully aligned with our values.
• Lead the development of our audience personas and engagement work to enable effective journeys and high-quality experiences for all our audiences, equipping the organisation to be customer-centric, insight driven and evidenced-based.
• Collaborate across directorates to align marketing, brand and audience engagement with organisational priorities.
• Provide effective leadership and direction for colleagues in your teams, ensuring accountability to build trust, good morale and teamwork.
• Ensure the voices of children and young people with cancer - and their families - influence decision-making within teams and that we are an accountable and transparent organisation to our beneficiaries, donors and other stakeholders.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Proven experience leading brand, marketing and communications strategy, preferably in the not-for-profit sector.
• Inspirational leadership of multidisciplinary teams.
• Success in planning and delivering multi-channel campaigns with measurable outcomes, especially within income generation and system influencing contexts.
• Experience in digital marketing, content creation and engagement through digital channels, including social media.
• Experience of audience development and user journey planning.
• Experience influencing at a senior level and managing change.
• Effective planning, budgeting and risk management

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing and Development days: four days a year to do what works for you – from personal development planning, catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy. We believe that everyone has the right to be heard & respected, the right to choice in decisions about themselves and the right to be safe.

Service Managers are responsible for their services meeting targets and delivering on contract requirements, including providing the data required for contract and organisational monitoring.
The Service Manager role assumes responsibility for all aspects of SWAN’s West Berkshire statutory advocacy services. This includes IMCA, Paid Rep, Care Act and IMHA. Our Service Manager is also responsible for the delivery of SWAN’s social value projects in West Berkshire.
The role requires a positive approach and a high degree of personal responsibility. The Service Manager is responsible for the West Berkshire team’s performance. Service Managers are experienced and inspirational leaders. You will be working remotely, but within easy commuting distance of West Berkshire.  They have, or are willing to work towards, a level 5 management qualification.
The post is subject to 2 references including previous employer, evidence of right to work in the UK and an enhanced DBS check.

FTE salary is £31,602.88 - £34,533.32 (actual £25,623.97 - ££27,999.99) and the lower salary will be paid to new starters unless they hold the relevant qualifications.

This is an exciting opportunity for a motivated, compassionate individual with a passion for social justice to make a real difference in our local community. Reporting to the Trustee Board, this role will be responsible for the overall strategic direction, management and financial sustainability of Stratford-upon-Avon Foodbank. Leading our staff and volunteer team, to provide emergency food and practical support to those in crisis and, in the longer term, working with our partners to help us  realise our ambition to ensure everyone has enough money for the essentials, and to end the need for emergency food and foodbanks for good.

Role details:
Location: Stratford-upon-Avon (Hybrid – Fred Winter Centre + flexible/home working)
Hours: Full-time, 37.5 hours/week
Salary: £40,000 - £45,000 (dependent on experience)
Contract:Permanent
Closing Date: 04 July 2025

Key responsibilities:

• Provide strategic leadership and operational oversight of the Foodbank
• Manage staff and volunteers with empathy and professionalism
• Oversee budgeting, fundraising, and partnership development
• Champion our mission to reduce poverty and promote long-term support

You’ll bring:

• Proven senior management experience, in the charity sector
• Strong communication and leadership skills
• Financial and fundraising acumen
• A collaborative and values-led approach
• Passion for supporting people in crisis and tackling poverty

We offer:

• A meaningful role where your work has direct community impact
• 28 days holiday plus bank holidays
• 3% employer pension contribution

How to apply

To apply for the role, please complete the application form and a letter including: :

• Details of why you have applied for the role.
• Details on the qualities you possess which mean you would be an ideal candidate for the role, please refer to the person specification in our job description.

Details of where to send the application letter and application form can be found in the Job Description attached to this ad.

As an equal opportunity employer, we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation. Please note we do not provide VISA sponsorship and unfortunately, we cannot employ you if you do not have the right to work in the UK.

Are you an experienced LMS professional looking for a role where you can take ownership of learning platform development?

This exciting opportunity offers the chance to join this international health-based Society, supporting our online learning delivery. You will project manage LMS developments, act as the primary technical expert, and ensure a seamless user experience for members and learners worldwide.

Role responsibilities

The successful candidate will oversee the Learning Management System (LMS), managing technical configuration, maintenance, and performance monitoring.

You will lead LMS projects, including any potential migration to a new platform, and collaborate with suppliers and internal teams to improve system functionality.

Additionally, you will provide technical support and training for staff and volunteers, ensuring the eLearning content is effectively delivered.

Role requirements

We are seeking candidates with experience managing LMS platforms, strong technical problem-solving skills, and a proactive approach to system optimisation. You will need to demonstrate excellent project management abilities, attention to detail, and a commitment to delivering high-quality user experiences. Knowledge of SCORM, integrations with third-party tools, and content management systems is essential.

Please read the job description to find out more about the position and person specification.

Contract Type: Permanent
Hours: Part-time, 4 days/30 hours per week (core hours 10am-3pm)
Salary: £30,960 - £34,400 per annum (FTE £38,700 - £43,000), dependent on experience, plus benefits.
Hybrid: Working from thier West London Office 1 day per week (N.B. this can be more if a business need)

Benefits include:

• 25 days' annual leave per annum plus eight Bank/Public holidays (pro rata), rising by 1 day per year for every complete year of service, up to an additional 5 days, together with 3 additional days over Christmas and New Year.
• 4% (matched) employer pension, rising to 6% on successful completion of probation. Employee Assistance Program.
• Season ticket loan scheme.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We're looking for a kind, compassionate and resilient Team Leader to join our homelessness & complex needs service in Kensington & Chelsea.

£31,534.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff.

You will lead in carrying out supervisions, case work management and working with the team to achieve service objectives.

You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

9 - 5pm working Monday & Friday. Occasional asked to work weekend to ensure service needs are supported.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service

- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication

- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans

- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly

- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch

- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer

- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations

- Deliver an out of hours on-call service for region, where required

- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of service , as appropriate

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community

- Approachable and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Has a practical and logical mind and is naturally well organised

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

- Is respectful, articulate and sensitive in style of communication

- Is passionate and enthusiastic about his/her career and job experiences

- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are recruiting for an Admissions and Assessment Coordinator to join our Specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting.

The hours are full time, Monday to Friday 9-5, based at the Sheffield Family Residential Service, and you will be expected to take part in a on call rota to support the staff and service delivery. Flexible working can be considered.

The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes.

The Role

We need someone who can work in a team within a residential family setting and be empowering and passionate in supporting families to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following:

• To manage all enquiries and referrals made to the service, undertake comprehensive needs assessments and risk assessment for individuals.
• Liaise with Residential Manager to make placement decisions about the suitability of individuals with multiple needs.
• Welcome new residents into the service and ensure all needs of the individuals are met upon arrival.
• Be responsible for data management of referrals, assessments, ensuring all admissions are managed safely and report data in line with processes in place.
• Liaise with referrers and stakeholders to ensure promotion of new relationships and existing relationships are maintained

Whilst the service is 24/7, this role is Monday to Friday with flexible working opportunities.  

About You

• Experience of working with people and families with multiple and varying needs including addiction and have a working knowledge of residential rehabilitation and strengthening recovery capital.
• Experienced in working with multiple stakeholders and nurturing relationships, you will be able to confidently provide guidance and support to individuals, families, and stake holders in relation to accessing and developing residential rehabilitation pathways into the service.
• Experience of completing robust assessments and risk management plans.
• You will be positive, innovative, and motivational in working as part of a multi-disciplinary team also on your own initiative.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

So, if you’re seeking your next challenge as an Admissions and Assessment Coordinator, please get in touch or apply today.

Your Rewards

• Starting salary of £24,750, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,250
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

A rewarding role with the opportunity to help us support families on their journey to recovery and change their lives for the better.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Interview Process

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Step Into a High-Impact Role – Senior Fundraising Manager

Are you a strategic relationship-builder with a passion for purpose-driven work? As our Senior Fundraising Manager, you’ll play a pivotal leadership role within the Partnerships team, driving sustainable growth in philanthropic income through meaningful engagement with high-value donors.

You’ll lead the cultivation and stewardship of a dynamic portfolio of major supporters – including high-net-worth individuals, senior corporate leaders, and influential trusts and foundations – while unlocking new opportunities through MFL’s powerful networks.

What You’ll Do:

• Strategically grow major donor income by developing and delivering robust fundraising plans.
• Build and nurture long-term relationships with major donors, aligning their passions with our mission.
• Lead high-impact engagement events that inspire and connect supporters to our cause.
• Craft compelling proposals and content that resonate with donor motivations and drive support.
• Collaborate on financial planning, supporting income forecasting, budgeting, and pipeline reporting alongside the Senior Head of Partnerships and finance team.

What We Offer – Just Some of the Perks You’ll Enjoy

We believe in creating a workplace where people feel valued, supported, and inspired. As part of our team, you’ll benefit from a range of rewards designed to support your wellbeing, both in and out of work, including:

• 25 days annual leave, plus bank holidays
• 2 volunteering days per year  to give back to causes you care about
• Enhanced family leave pay (maternity, adoption, surrogacy)
• Enhanced sick leave pay for peace of mind
• Health Cash Plan and HSF Assist for everyday health needs
• Perkbox – access to discounts, treats, and wellbeing perks
• Employee Assistance Programme – confidential support when you need it
• Free access to Union Street Gym facilities to help you stay active

Harris Hill is delighted to be working in partnership with UNICEF UK in their search for an experienced and proactive Applications Specialist. This is a permanent, full-time position with a flexible hybrid working arrangement, requiring just one day per week at UNICEF UK's Stratford office.

Please note that to be considered for this exciting role, candidates must demonstrate proficiency in Microsoft InTune. 

UNICEF UK works to ensure children everywhere are safe, healthy, and able to realise their rights. Guided by the UN Convention on the Rights of the Child and the Sustainable Development Goals, UNICEF UK leads campaigns and programmes in support of children in danger worldwide. The organisation also fosters an inclusive, values-driven workplace where everyone is empowered to make a meaningful difference.

This is an excellent opportunity to join a collaborative and forward-thinking ICT team, which supports a modern, cloud-based technology environment including platforms such as Microsoft 365, SharePoint, Salesforce, Unit4, Snowflake Datacloud and Asana.

The Applications Specialist will play a pivotal role in supporting and maintaining UNICEF UK’s core business applications. You will be responsible for coordinating software deployment, managing patching cycles, ensuring license compliance, and overseeing UNICEF UK-wide systems, including those outside of the ICT function. This hands-on role will suit someone who enjoys balancing technical delivery with strategic oversight and thrives in a collaborative environment, working closely with an outsourced IT operations partner. The post holder will manage a portfolio of essential systems, monitoring compliance with Cyber Essentials Plus and internal policies, and contributing to continuous improvement efforts, including automation and the rationalisation of legacy tools. You will also lead the management of key applications such as SharePoint, supporting and advising colleagues across the organisation. Your input will be instrumental in maintaining high performance, data security, and value for money across our technology estate.

We are looking for a proactive and technically skilled professional with experience in application management, packaging and deployment (particularly through Microsoft InTune), and SaaS platforms. A sound understanding of data architecture, cybersecurity standards, and strong relationship management skills are essential, as is the ability to translate technical issues into accessible guidance for colleagues. A curiosity for emerging technologies and a commitment to inclusive teamwork will be key to your success.

To apply, please submit your up-to-date CV detailing your experience by the 14th of July 2025. Cover letters are not required.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.