Business Intelligence Manager Jobs

Salary: £59,588 (London) / £55,890 (National) per annum
Hours: Full time
Contract: Fixed term until March 2025
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.

Location: London/Bristol - employees are able to work from home on an arrangement agreed with their line manager

An exciting opportunity has arisen at the National Housing Federation (NHF) for an interim Head of Member Relations to ensure that our members are at the heart of what we do. Working in a team with two other Heads you will lead and manage our member relations team of 8 External Affairs Managers, plus our member intelligence and business support teams. You will work closely with colleagues in Public Impact taking a lead on ensuring that our influencing strategy and policy positions reflect our Housing Association member priorities.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. 

Interested in a varied and challenging role in a trade association during a busy general election year? Are you committed to working to support our members in providing quality homes and tackling the housing crisis?

Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- You will shape our strategic engagement with members to ensure our external influencing and policy positions reflect their priorities, working collegiately with colleagues in the Public Impact Directorate.
- You will lead programmes of work, aligned with organisational priorities, leading teams of people from across the organisation.
- You will ensure member satisfaction and member risk is understood, monitored and managed effectively by the member relations team and wider organisation.
- You will work with colleagues across the NHF to ensure that the organisation’s resources are used to deliver agreed offers to cohorts of members, and exceptional service for all members.
- You will manage the work of at least two External Affairs Managers, the Member Intelligence team and the Member and Business Support team as agreed with the Executive Director.

The successful candidate:
The successful candidate will be able to demonstrate:

- Strong knowledge and understanding of the housing sector and the issues facing Housing Associations.
- Knowledge and experience of establishing and maintaining relationships with senior customers and stakeholders demonstrating credibility, diplomacy, effective communication and negotiation skills.
- Clear leadership skills, able to lead complex programmes of work effectively, both through direct line management and matrix management.
- Ability to manage budgets effectively.
- Excellent analytical skills and ability to summarise complex information effectively to aid decision making.
- The ability to manage and motivate a high performing team.
- Ability to manage budgets effectively.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 6 May 2024
Interview date: 24 May 2024

Start Date: As soon as possible

Duration of Contract: Permanent

Probation Period: Six months

Gross Salary: £49,200 per annum

Location: Fauna & Flora, Cambridge

Over the next five years, Fauna & Flora aspires to enhance its global impact through investment, growth, visibility and influence. An essential part of this will be through greatly expanding awareness and visibility of its programmes among UK and global target audiences and by exponentially increasing its fundraising efforts and results.

A key and growing audience for Fauna & Flora in the UK and globally is high net worth individuals and corporates, and specifically those who are willing to give high value unrestricted support to our global conservation work. As a result, we are launching a transformational fundraising plan to 2030, and we are seeking an experienced Senior Philanthropy Adviser to help us meet our ambitious targets, securing high value donations from our existing networks and helping us to reach out to new contacts and networks to build our pipeline for support.

You will be focussed on developing a portfolio of high value supporters in the UK, but you will also develop strong working relationships across high value fundraising activities in the USA and Australia, as well as more widely across the fundraising communications teams, and also with senior leadership including the CEO and with our volunteers including trustees.

To this end we are seeking a self-motivated individual to join our Philanthropy team in this role. The role requires an individual with passion and drive to inspire and motivate donors to give significant funding to our cause, but also with the ability to listen and understand prospect motivations, in order to build lasting relationships. You will have expert technical and professional skills in major donor fundraising and a proven ability to develop fundraising strategy for high level donors.

Your key focus in this role is on building and maintaining high-value donor relationships, and you will be supported in this by our expert Research & Insight team, providing donor and prospect research and briefings and inputting into strategy, and our expert Philanthropy Engagement team, who develop and manage various engagement opportunities for major supporter and prospects, from events, trips and newsletters to bespoke proposals and reports.

You will enjoy working in a dynamic and fast-paced environment, where the ability to respond swiftly to changing organisational and team needs is paramount. In return, we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants

Please visit our website for further details of the position and how to apply

The closing date for applications is 28 April 2024.

Salary:  £45,000 - £55,000 (dependent on experience), plus generous pension scheme, flexible working culture     

Contract: Permanent, subject to a six-month probation period  

Hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.  

Location: London/Hybrid. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.  

About the RSS and this role  

The Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data - and statistics and data have never been more vital. We’re looking for an exceptional, experienced writer, editor and communicator to deliver and lead our range of key platforms and publications.

Working with staff and members across the RSS, you will oversee and support projects that advance the science of statistics, bring data scientists together to share real-world problems and solutions, and make statistical tools, methods and applications understandable to journalists, policymakers and the wider public.  

Head of Content is a new role for the RSS and is designed to enable a more strategic approach to the editorial work we deliver. You will coordinate content across the Society, ensuring outputs and derivative products are tailored and targeted to meet the different needs and interest levels of different audiences. Our membership and wider audiences are expanding, and the Head of Content will develop a content strategy that sets a framework for content that is aligned with RSS policy objectives and strategic goals, and targeted at and adapted for different audiences to ensure the widest possible reach. 

The post will require a mix of hands-on content creation and editorial leadership. One of your first tasks will be to transition Real World Data Science, our publication for data science practitioners, to new editorial arrangements to ensure its continued growth as a platform for knowledge sharing across academia, industry and the public sector. This will also provide you the opportunity to work alongside key members and stakeholders who are leading our response to the challenges and opportunities posed by recent developments in artificial intelligence. 

This is an especially exciting time to work at the RSS as we embark on a new five-year strategy. Our vision is of a world where data is at the heart of understanding and decision-making. Join us and help make this a reality. 

Our Head of Content will: 

• Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external audiences to better align content to those preferences and needs. 

• Lead the creation and delivery of a fully-costed plan for content development, maintenance and review that aligns with key strategic goals and activities. 

• Create or commission accurate, engaging, up-to-date and challenging content that fulfils particular editorial briefs, establishing and liaising with editorial boards to ensure technical integrity of published content. 

• Identify relevant experts within the RSS membership and engage them in content creation initiatives, formalising a network of contributors and providing editorial support and advice. 

• Liaise with third-party organisations and funders to identify topics/areas of mutual interest to provide additional sources of support/funding for new content initiatives. 

• Convene and lead a cross-RSS content group to share and review content plans and outputs and identify opportunities for synergy and collaboration.  

Your skills and experience will include: 

• Significant experience working with different forms of content at a strategic and operational level. 

• Experience of editing publications and leading and managing staff and contractors. 

• Excellent organisation and planning skills – ability to identify and respond to changing priorities. 

• Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others. 

• Demonstrable ability to innovate and think creatively. 

• Ability to lead a small team with great flexibility and imagination to achieve short-term and long-term business objectives. 

• Ability to work on own initiative within corporate and RSS guidelines/directives. 

• Knowledge of current website practices, industry trends, and editorial opportunities. 

• Excellent skills in written English (writing, editing, sub-editing and proofreading) and excellent oral communication skills in English 
    

Full job description and person specification is available to download on our website. 

How to apply  

Please submit your CV with a supporting statement/letter telling us about: 

• Why you should be considered for the role 

• How your skills and experience align with the responsibilities and person specification 

• How this role fits with your career plan  

To arrange an informal discussion regarding the post, please contact the email address provided on our website. 

This exciting Senior Policy & Public Affairs Officer (Scotland) role will manage a portfolio of policy and influencing activities and play a significant role developing the Foundation’s policy and public affairs work in Scotland. This is an opportunity to join one of the UK’s leading charities and deliver social change by addressing the root causes of mental health problems and improving the mental health of people in Scotland.

What does the role involve?

• Developing and sustaining relationships with valuable decision-makers, influencers and allies
• Developing and implementing impactful influencing plans
• Providing policy intelligence and analysis and writing evidence-based submissions, policy reports, position papers, briefings and blogs
• Engaging with people with lived experience

What skills, knowledge and experience are we looking for?

• Ability to shape and lead policy programmes professionally and strategically, working with others
• Skill in building strong relationships with relevant external stakeholders including senior officials, elected representatives, people with experience of mental health problems and people who experience inequity
• Experience of working in a public policy role, with experience of a range of policy and public affairs approaches and work
• Knowledge of public health and/or mental health policy or a related field

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification.

Applications will close at 5pm on Wednesday, 1 May and we are unable to accept late applications.

Interviews are planned for Wednesday, 15th May and you will be asked to deliver a presentation on the day of the interview.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

The interview for this position will be held face-to-face in Glasgow. We have moved to a hybrid working model of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

The main responsibilities of this post, is to design, develop, deliver, prepare and assess training and qualifications on behalf of New Pathways. This might include delivery for volunteers, internal staff and external clients. This post supports the training team to income generate to support the core business of the charity and to train and offer CPD to our staff and volunteers. This post does require some evening and weekend working.

You will share our aims and embody New Pathways’ ethos and values. We are looking for staff who are motivated, enthusiastic, passionate about our work, and who want to make a positive difference to the lives of others.

As well as excellent training and communication skills, you will be someone who likes to work as part of a team, have great organisational skills and good emotional intelligence. You will be committed to delivering the highest quality training that enables volunteers, staff and external clients to reach their full potential. 

We believe that our clients deserve the best possible service, and we work hard to achieve this. If you think that you have the skills and qualities that we are looking for, then we would love to hear from you.

Please apply via our website by submitting our application form. CVs will not be accepted. Closing date for applications is 15th May 2024. 

Are you an experienced, strategic leader who wants to make a difference in communities? Have you got the strategic insights and ability to implement change? If so, take a look at our Deputy CEO role. This is an exciting role at the interface of local and national – supporting local infrastructure organisations, and providing a voice to influence on the national stage. This is a challenging and interesting role at the heart of social action and resilient communities.

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NAVCA is the umbrella body for local voluntary sector support organisations. We support a thriving local voluntary sector, so that anyone who wants to volunteer, or start a community group has good, local advice and support.  As a small energetic team, we work collaboratively and flexibly, supporting each other as well as our members.

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We are seeking a proactive, motivated and solution-focused leader with a track record of developing and delivering across a broad portfolio, who makes strong connections and relationships within, and between, organisations across sectors. Our new Deputy CEO will have excellent insights into local infrastructure organisations, and provide vision, strategic direction and leadership to challenge, develop and support them to thrive. You will have oversight of our operations and member support – including developing a suite of products for our member offer, overseeing grant dissemination, with knowledge and understanding of quality assurance and accreditation systems. You will also be responsible for developing and seeking out income opportunities from a wide range of sources.

Tenancy Services Officer / Housing Officer

Ellesmere Port, Blacon and Merseyside

Temporary - 3 months initially

Full time hours

£15.00 - £17.00 per hour

Our client

Morgan Hunt is currently working with a large Housing Association to recruit a Tenancy Services Officer / Housing Officer for a temporary period of approximately 3 months with the potential for extension. The patch will cover approximately 500 properties in the Cheshire West area (Ellesmere Port, Blacon, and Merseyside) with the expectation of being visible across the patch for at least 50% of the working week.

The role

As a Tenancy Services Officer / Housing Officer you will;

• Identify support needs and deliver person-centred actions, either directly or through partner agencies, along with information, advice and guidance.
• Be visible out in the community and be the first point of contact, getting to know our customers and tailoring service to their needs.
• Take ownership for customer queries through to a successful resolution and ensure lessons learnt are built into future service delivery.
• Use the pre-tenancy assessment process to identify and deliver any additional support, ensuring allocations are sustainable.
• Deliver targeted actions and interventions in partnership with external stakeholders to improve the sustainability of communities.
• Ensure empty properties are re-let in the most efficient and effective way by adopting an innovative and dynamic approach to marketing and allocating.
• Be responsive to incidences of Anti-Social Behaviour using a range of tools and techniques to prevent and tackle issues and adopting a multi-agency approach. To include preparing legal cases and taking them to court and providing support and protection for all parties involved.
• Plan and deliver effective resident engagement events and campaigns, taking time to listen and act on feedback.
• Record the outcomes and impact of engagement, promote to residents and use the results to improve satisfaction levels and make meaningful improvements.
• Promote the principles of safeguarding whilst having a comprehensive understanding of child protection and vulnerable adult issues.
• Complete regular inspections and manage all communal areas to ensure that health and safety regulations are complied with, including keeping areas free from hazards, and implementing the recommendations from Fire Risk Assessments.
• Support the delivery of robust income management recovery service, starting with new rent accounts at tenancy sign up.

The candidate

• Experience in a customer facing role, covering all aspects of generic housing management.
• Experience of working with specialist external support groups and agencies.
• Experience of dealing effectively with a diverse range of customers
• Understanding of welfare benefits and financial inclusion
• Understanding of Welfare Reform and options to mitigate risks for residents.
• Solid working knowledge of safeguarding
• Excellent analytical & communication skills, both written and verbal
• Good numeracy skills and the ability to understand and interpret financial information.
• Ability to think creatively when faced with problems and adapt to changing circumstances.
• Display the resilience and emotional intelligence to be able to cope with difficult situations.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you skilled in leveraging financial information to assist management teams and finance committees in planning and running organisational services?

Mind CHWF, a prominent provider of specialist mental health services supporting approximately 5,000 people annually in the City, Hackney, and Waltham Forest, is seeking an experienced Finance Controller to join their Senior Management Team. This is a unique opportunity to lead their financial strategy and operations, making a significant impact on a cause that truly matters.

This part-time role offers a flexible schedule of 19 hours per week, spread over 3 to 4 days, with a requirement to attend the office at least once a month and participate in occasional evening Trustee meetings. As a Finance Controller, you will support the management team and finance committee by utilizing financial information to effectively plan and administer services. Your responsibilities will include managing the contract for outsourced day-to-day financial operations and overseeing our fundholding relationships. You will also use business intelligence tools to develop dashboards that deliver insightful data for strategic decision-making and perform trend analysis to optimise financial decisions.

The role involves ensuring the provision of accurate and comprehensive financial management information across the organisation, collaborating on developing budgets and financial reports for both current and potential funders, identifying risks, contributing to successful audits, and maximising cost recovery on restricted contracts. Additionally, you will serve as the main contact for external finance-related stakeholders, manage petty cash, and provide reporting at Finance and Trustee Board meetings.

The ideal candidate for this position will have experience in formulating, overseeing, and reporting on operational plans with a strategic and collaborative mindset. You should be adept at innovative, data-driven decision-making with high adaptability to new information systems. Excellent communication skills, prioritization capabilities, and meticulous attention to detail are essential. Proficiency in advanced Microsoft technologies and a solid understanding of information governance, data protection, and risk management are also required.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

ABOUT START NETWORK

The Start Network is made up of close to 100 aid agencies working across six continents. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and locally driven humanitarian action. We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on responding to these problems. This includes shifting power closer to where crises happen, providing fast, early and predictable function and sharing learning and innovative ways of working.

The Start Network is at a critical point in its journey. We have grown and diversified our membership over the past 10 years. We are now set to evolve into a decentralised “network of networks” in line with our vision and principles. We are currently working with 10 national and regional networks (called hubs) made up of predominantly civil society organisations. They are developing locally owned ways of anticipating and responding to humanitarian crises. We aim to support the emergence and development of further hubs in the coming years. Our ultimate ambition is to devolve leadership, membership, programming, and decision making to the hubs, while the central team transitions to become a service provider.

Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm that may be caused due to their encountering the Start Network as well as responding effectively should any harm occur. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy.

Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly welcome applications from disabled, black, indigenous and people of colour (BIPOC), and LGBT+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Skills section.

JOB PURPOSE

This senior management role will enable strategic thinking and design, influence diverse stakeholders, adapt agile ways of working and drive change in line with the vision of the Network.

You will enable the development of country and regional civil society hubs, driving decentralised decision-making, devolving power, and enabling local hub leaders to meet their needs defined and owned by them. You will work with the hubs and their members to understand their support needs, then facilitate and coordinate that support working with peer hubs and relevant members of the Start Network team expertise.

The role requires a good understanding of and experience in the humanitarian and/or development sectors, and an ability to work with local civil society. Awareness of power and political dynamics and sensitivity to different contexts and cultures is crucial. It also requires high levels of self-awareness and emotional intelligence, using your position connect, enable and influence others. You will be skilled at building relationships and brokering partnerships with empathy, credibility and equity. Listening and valuing diverse perspectives to build an inclusive team will be key to success. Solid programme and budget management will be critical to enabling the hubs vision and activities.

KEY RESPONSIBILITIES

Design, development planning

• With members and hubs, co-design, develop and enable the evolution of Start Network of Networks, including hubs.
• Coordinate and facilitate the delivery of support, expertise and services to hubs
• Work closely with the Membership and Assurance teams to support iNGO and member intake through hubs.
• Work closely with the Funds, Finance and Innovation teams to facilitate the co-design and development of programmatic initiatives, based on hub priorities.
• Work with hubs and the Start Network team to create a culture of evidence-based decision making, feedback and learning so that we can adapt support to emerging needs.
• Advise senior leadership on hub issues and strategy Partnership brokering and relationship management
• Foster and broker positive and enabling relationships and partnerships within hubs, between hubs and between hubs and Start Network Secretariat.
• Effectively manage complex issues which arise out of shifting power dynamics ensuring teams and stakeholders work towards a common vision; Resolve any conflicts and address issues that may arise within hubs, promoting constructive dialogue.
• Work with the Advocacy and External Affairs team to help raise hub voices and perspectives in local and global forums.
• Influence and advocate internally and externally for locally driven humanitarian action, creating and holding space to support the emergence of hubs based on their aspirations, priorities and needs.

Management and leadership

• Inspire, lead and motivate a high performing, diverse global team
• Management of direct reports, including recruiting, training and playing an active role in building an inclusive team culture in line with Start Network values
• Monitor individual and team performance and ensure objectives and outcomes are met or exceeded; address poor performance and recognise good performance
• Manage consultants and other third party contractors as required
• Commitment to the learning and development needs of the team,
• Actively support the ongoing professional development, learning and upskilling of team members
• Demonstrate commitment to own ongoing learning and development

Start Network culture and values

• Uphold, embody and model the values of Start Network
• Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• Commit to positive humanitarian outcomes and systems change through a programme of well managed, quality initiatives;
• Support the innovative and risk aware culture of Start Network to support the strategy and its delivery,

PROFILE AND SKILLS

• At least 7-10 years’ experience in a management/senior management role in the humanitarian, development or social enterprise sectors
• Demonstrated ability to think and operate at both strategic and operational levels
• Demonstrated experience in inclusive leadership
• Demonstrated experience in relationship management, partnership brokering and influencing across a diversity of geographies, skillsets and personalities.
• Demonstrated experience in managing programmes and budgets
• Demonstrated experience in inspiring, motivating and managing a diverse and high-performing team
• Demonstrated problem solving skills, an entrepreneurial spirit, an ability to manage complexity and ambiguity
• Demonstrated curiosity and growth mindset, including experience in testing, learning, and iterating.
• Knowledge of and political sensitivity to the broader political context and power dynamics within the humanitarian sector operates.
• Ability to work flexibly across different time zones.
• Excellent verbal communication skills in English, working knowledge of French, Spanish or another hub language desirable.

Hampton Trust is a leading domestic abuse charity with a focus on tackling the root cause of domestic abuse and criminal behaviour. We pride ourselves on being innovators in our field, highlighting gaps in service and testing new approaches. In recent years we have expanded our reach from being a locally based Hampshire charity to now delivering interventions nationwide.

Job Title:                      Foundation/Domestic Abuse Prevention Practitioner

Responsible to:             Foundation Manager

Working Hours:             Full time 37.5 hours per week

Salary:                            £27,000 – £32,000 per annum

Contract:                      Permanent

Located:                         Newport, Isle of Wight

About the role:

The Foundation/Domestic Abuse Prevention Practitioner (FDAP) will play a key role in working directly with individuals using harmful/abusive behaviour within their intimate relationships. The role will include suitability and risk assessments, delivery of interventions, facilitation of group programmes, risk identification, information sharing and preparation of reports for courts and other agencies.

The FDAP Practitioner will be co-located into Priority Crime Teams situated in Newport Police Station to assist with the identification, screening, and engagement of individuals using harmful behaviour in their relationships, working closely with police to provide a timely and streamlined process for earlier identification, referral, and engagement/disruption of high harm perpetrators of domestic abuse.

For this role is it essential you have excellent understanding of domestic abuse, including the impact on victims and their children. Experience of working with individuals experiencing domestic abuse/ and or causing harm. Experience of group work delivery is desirable; however, we will consider applications from candidates who demonstrate an aptitude for the role.

You will need to be able to build and maintain effective working relationships with statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.

IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice.

Please see Job Description and Person Specification for further details.

Rewards and Benefits of working for Hampton Trust

To ensure equality of treatment and opportunity for all employees, Hampton Trust have a competitive salary banding structure. New starters will start on the minimum point of the relevant pay band advertised, salary increases within the band and promotions are awarded based on annual performance reviews.

Benefits:

• Casual dress
• Contribution pension scheme – NEST with 3% company contribution.
• Sick pay
• 25 days annual leave – increasing to 3 days after 3 years and an additional 2 days after 5 years
• 8 Days Bank Holiday
• Additional leave for your birthday
• Ongoing training and development
• Free flue jabs
• Access to free clinical supervision sessions
• Free DBS checks

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.

Closing: Position will remain open until filled.

Interviews: To be scheduled

Next steps

For an application pack and further information on how to apply for this position please visit our website. 

In your application please include:

A cover letter explaining your motivation for applying and outlining how you meet the criteria detailed within the person specification. *Please note applications submitted without a cover letter will not be considered*

A full CV including education, professional qualifications and full employment history showing responsibilities and relevant achievements.

Hampton Trust is committed to improving and finding ways of creating a more diverse workforce and we welcome applications from all sections of the community.

You'll lead a team comprised of new and existing members of staff all working on this priority.

The Community Wealth Fund is an exciting opportunity to:
• To improve social infrastructure in places with relatively high deprivation and/or low social capital.
• To empower local people to identify needs and make decisions on what is best for their area.
• To contribute to reducing inequalities and enhancing community cohesion and integration.

Working closely with partner organisations, experienced people and organisations in the field, and Government you will lead the design, development, launch and delivery of a large programme improving the lives and aspirations of people and communities across England.

You will have a strong understanding of the aspirations of a Community Wealth Fund as set out in the recent Government consultation. As well as the leadership skills to drive progress, ability to articulate the ambitions to various audiences, and analyse learning and evaluation to maximise benefit.

You will operate in a hybrid working environment with an expectation of occasional travel to attend events and meetings in various England locations.

Interview Date: Interview including presentation are planned to take place w/c 6 May or 13 May.
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our England offices. These are Birmingham, Manchester, Exeter, Leeds, London and Newcastle. Open to a conversation on part time, minimum 3 days or job share.

Essential:

• An understanding of the aims and ambitions of a Community Wealth Fund, and experience of delivering in areas of low social infrastructure and social capital
• A strong commitment to equity, diversity and inclusion and the ability to apply this lens to assess and challenge applications
• Experience of building and leading teams to deliver excellent service
• Proven ability to articulate ambitions that resonate with the public, stakeholders, team members and customers
• Ability to recognise and enable people’s strengths and talents, adopting a tailored approach to the development of individuals
• Ability to act as an ambassador and collaborator across the Fund and with customers and external stakeholders
• Ability to use learning and evaluations to improve practice and systems
• Experience of managing potentially large or complex budgets 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Job Advertisement Title: Associate Director of Principal Giving, University of Birmingham
Salary: Grade 9 - Full time starting salary in the range £56,021 to £84,644
Location: Birmingham, UK (hybrid work - in the office 3 days a week)

Are you a senior fundraiser who wants to focus on Principal Gifts?  Or perhaps you are a major gifts fundraiser who is ready for a leadership role?

We are recruiting our new Associate Director of Principal Giving to lead our Principal Gifts programme – a programme of ambition and almost endless potential.

As Associate Director of Principal Giving, you will work at the most senior levels with individuals, companies, and trusts and foundations in the UK and internationally. A vital member of the Senior Leadership Team, you will be a key source of strategic guidance and support for university leaders, academics, and fundraising colleagues across the University.

This is an opportunity to make your mark on one of the largest campaigns in the history of UK higher education, Birmingham In Action. Our £600m campaign aims to transform lives for our generation and the next, by tackling some of the world’s greatest challenges, today - challenges such as youth mental health, the climate crisis, AI, and the UN Sustainable Development Goals.

A key member of the Senior Leadership Team, reporting to and working closely with the Director of Development and Alumni Relations, you will have the opportunity to work on transformational gifts – interesting, complex, exciting gifts that will have global impact.

Our team here is passionate, creative, ambitious, and made up of individuals who are dedicated to our work, as well as to supporting each other. We are determined to welcome a diverse group of colleagues into our team to represent the student body we support, the alumni constituency we engage with, and the city in which we thrive.

You will be a values-driven leader, entrepreneurially minded, and comfortable orchestrating a myriad of stakeholders.  With a track record of securing gifts of 6 figures upwards, you will have a demonstrable record of building relationships and engaging with philanthropists and high net-worth individuals.

If you are attracted by the scale of the ambition here, the excellence of the campaign, and the fantastic opportunity that working for a large, civic University with over 400,000 alumni around the world offers, please get in touch.  We hope to hear from you!

The University of Birmingham is partnering with Joanna Logan and Erin Hall-Westfall of Constellate Global Talent on this search.

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on Sunday 12 May 2024.

Please do not apply via the University of Birmingham website. No agencies please.

The Guy’s and St. Thomas’ Foundation (GSTF) is undergoing an exciting change and building its own Fundraising function and so are growing its Systems team. This will first support that change but also continue to seek ways to improve how technologies and systems can help the Foundation achieve its goals.

We are excited to be expanding our in-house IT team by recruiting Senior Technical Engineer. We are in the process of bringing our IT helpdesk service in-house, to do so we need a motivated, experienced, patient and friendly third line engineer to join our newly formed team.

We are looking for a solid technical skillset, primarily with Microsoft365 PaaS and IaaS assets, but also someone who can take technical leadership for networking and other services and hosted applications across the organisation.

You will need to be an enthusiastic team-player, who is happy to work on reactive support issues as the need arises, can interact positively and constructively with IT colleagues, leadership and normal users, and serve as a proactive and engaged member of the IT team. The function is in a process of expansion & development, and you will need to demonstrate the benefits of internal, dedicated IT staff within a growing organisation

In return you will have technical and structural ownership of your work in alignment with the IT Manager, and an opportunity to deliver meaningful and impactful outcomes, both within the IT department and as part of the wider organisational goals of health improvements across society.

Key Responsibilities

• The Senior Technical Engineer will be the final escalation stage for support, so will have a pragmatic and level headed approach to problem and change management, to work closely with other support staff and the IT Manager to provide a good quality support service for end users.
• Comfortable completing technical work if needed, as well as having more complex issues escalated to you from junior colleagues in the team, or offering guidance where possible. You’ll be able to authorise change requests in place of the IT manager, and escalate to them if necessary.
• The post-holder, our Support technicians and IT Manager will be responsible for managing the day-to-day requirements of the foundation and it’s subsidiaries. Including, set up and management of the IT equipment as required. The role is a permanent hybrid role, 30% of your time will be based in our London, Southwark office.
• You will support the Senior IT Technician and IT manager to embed the IT procedures, offering training and guidance to employees as required. You will be the final escalation point and provide advanced technical support, as well as taking on system support. You’ll work closely with the IT Manager to work on implementing new solutions and take ownership of the technical aspects of project work
• The Senior Technical Engineer will also take a hand in some supplier relationship building/ management if necessary in order to support the smooth flow of work between systems we utilise here at the Foundation.

Skills and Experience

• Experience working as a Senior / 3rd Line Engineer on Microsoft Technologies in a similar scale environment
• Able to work autonomously and exercise good judgement to resolve complex technical changes, issues or contribute towards project decisions.
• Responsible for responding and resolving tasks relating to all levels of IT queries and acting as an escalation route for the IT team for more complex and project related tasks.
• Act as a technical reference point, identify opportunities for improvement, propose new technology or working practices to improve the operation of the Technology team and wider company.
• Work closely with IT manager for the benefit of the tech environment.
• Ensure that reactive and pre-emptive IT support actions are carried out competently, professionally and in a timely manner following the direction of the IT Manager.
• Mentor and guide less experienced IT support team members.
• Excellent communication skills, dealing with both users and stakeholders
• Incident management and ownership and good prioritisation
• Service ownership and taking responsibility for a great level of service.
• Comfortable formulating and delivering user training and guidance.

Technical skills:

• Advanced Microsoft365 support, administrating Azure, Entra, Exchange, Teams, SharePoint and other m365 services and platforms, providing reactive support and proactive service improvement as required.
• As the organisation has a hybrid working policy, you’ll be supporting users both in person and virtually, and will need to promote a forward thinking, fluid approach to hybrid working with an eye on information security.
• Manage support lifecycle, to investigate and resolve or escalate tickets as required; Keep detailed notes and time entries to monitor effective prioritisation and resolution
• Maintain and support Intune-managed hardware inventory – windows on surface pro, byod, android and apple devices – and application clients
• Follow the existing procedures and act as a champion of documentation within the support function, amend and create user guides where applicable; Provide inductions for new colleagues and ongoing training
• Promote an inclusive, collaborative, and respectful working environment (lead by example)
• Ensuring effective and secure local area network management, to include routers, switches & Wifi, in conjunction with IT Manager, and providing assistance to the Office team with supporting Print and AV
• Supporting Microsoft Office suite, Windows 11 and web applications; software installation and troubleshooting.
• Experience supporting and configuring Azure servers and architecture, anaging changes in Azure, AAD/Entra and exhange online.
• Experience of supporting and configuring Microsoft365 platform – including Sharepoint, Onedrive, Teams, Bookings, Forms
• Experience configuring Microsoft Intune – understanding configuration profiles, application packaging, compliance management and Autopilot
• Experience in scripting (eg PowerShell)
• Experience in Power BI a bonus
• Experience of working within the ITIL framework or working knowledge of service management concept
• Support hybrid meeting solutions and cloud printing
• Work to support and troubleshoot integrations into our tenant through a variety of systems and platforms

Soft skills: 

• Excellent communication skills, dealing with both users and stakeholder
• Incident management and ownership and good prioritisatio
• Service ownership and taking responsibility for a great level of service
• Comfortable working within project parameters, contributing towards and formulating technical project docs
• Experience of mentoring colleagues and/or direct reports through professional development
• Comfortable formulating and delivering user training and guidance

Benefits

• Up to 12% employer pension contribution.
• Annual personal development budget.
• Annual health and wellbeing personal allowance.
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities.
• Agile working, flexible hours, and supportive IT Kit.
• Shower facilities and bike lock area.
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses

· Employee Assistance Programme

As an integral member of the team, the Grants Officer will be expected to work with a range of internal and external stakeholders including:

External

• Charitable Trusts and Foundations and statutory funders
• Corporate Foundations
• Colleagues across the charity and NHS sectors

Internal

• Key operational and clinical staff members across the NHS Trust including to support the development and delivery of charitable projects.
• Charity team colleagues

The Grants Officer will work autonomously within the Charity department; their work is managed rather than supervised.

Working for our organisation

Come and join our amazing team here at Blue Skies, the Charity for Blackpool Teaching Hospitals.

As a key member of the team, the Grants Officer will work closely with the Head of Charity and colleagues across the team to build a sustainable funding pipeline to help generate significant growth by securing grants.

As an integral member of the team, the Grants Officer will be expected to work with a range of internal and external stakeholders.

You need to be proactive, passionate about the charity, represent the charity and portray it in a positive light.

Detailed job description and main responsibilities

As a key member of the team, the Grants Officer will work closely with the Head of Charity and colleagues across the team to build a sustainable funding pipeline to help generate significant growth by securing grants by:

• Personally securing substantial gifts from Trusts and Foundations (up to £150k)
• Delivering income targets, in line with the annual budget, from a portfolio of Trusts and Corporate Foundations
• Responsibility for researching Trusts and Corporate Foundations in alignment with a wide variety of projects and appeals that address the needs of BTH
• Developing high-quality bids/applications/cases for support for a variety of funders
• Managing stewardship activities for Trusts and Corporate Foundations, including tracking of reports and payments
• Working proactively with contacts within the Trust to identify and scope opportunities to maximise impact and income
• Working effectively with operational and clinical staff to develop and implement opportunities to foster and strengthen long-term relationships with donors and Trust representatives
• Supporting and developing new engagement events and communications
• Supporting the wider team with large communication, stewardship, or impact reporting activities
• Work collaboratively with the Charity Team to develop a new system for collaborative working in regards to Corporate Foundations, COTY applications, and other written bids for support.
• Develop and manage processes for corporate foundation grants to ensure appropriate banking, thanking, reporting and stewardship is undertaken for all corporate foundation grants.
• Create compelling, high-quality applications that meet the unique expectations of corporate supporters.
• Develop regular activity reports and updates on donor funded activities that clearly indicate progress and impact
• Use, update and develop the CRM database to record approach and grant information, meaningful activities and learning, and to generate portfolio management reports.
• Work collaboratively with the Charity Team to develop and implement engagement and stewardship plans in alignment with existing corporate giving plans, including special events.
• Host visits to BTH by donors or Trustees, ensuring the visit maximises the opportunity to improve the relationship.
• Engage with colleagues across the Trust to identify success and excellence stories to share with our supporters.
• Produce materials such as Impact Reports, website information, Cases for Support and Newsletters appropriate for Major Donors and Trusts with support of the Communications team.
• Ensure that all written communications and materials produced comply with design standards; brand guidelines and appropriate legislation (e.g. style guides, document templates, legal wordings, charities legislation requirements etc).
• Undertake any other task that is commensurate with the post as requested

Person specification

Qualifications

Essential criteria

• Evidence of high-levels of numeracy and literacy and good general level of education
• Degree qualification, in relevant business-related subject, or equivalent experience to degree level

Desirable criteria

• Externally accredited qualification such as IoF Foundation in Fundraising Practice
• Fundraising specific training to degree level, e.g. proposal writing, negotiation skills etc., or equivalent experience

Experience

Essential criteria

• A proven track record of meeting or exceeding fundraising income targets by writing bids and securing medium value gifts (£10k-£150k) within a Trusts and/or Major Donor Fundraising environment
• Experience researching prospects, including Trusts/Foundations and major donors, and managing data/prospects within a CRM system
• Knowledge of GDPR/data protection laws
• Self-motivated and self-directing; strong time management skills; strong attention to detail; flexible; and honest, with a high degree of personal integrity.
• High emotional intelligence and exceptional interpersonal skills: a ‘people person’. Be able to empathise with people’s stated needs and emotional drivers.

Desirable criteria

• Knowledge of fundraising trends and experience conducting market research
• Experience of fundraising within a complex organisatione.g. NHS, university etc.
• Experience of fundraising for medical/health related projects.

Other Skills

Essential criteria

• Ability to empathise and deal sensitively with distressed people (e.g. recently bereaved)
• Evidence of honesty, reliability and enthusiasm in work settings
• Proven ability to innovate and bring energy to introducing change
• Willingness to train and learn new skills
• Willingness to work occasional evenings and weekends

Desirable criteria

• Driving Licence