Business manager jobs

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
 
Donations and data entry

- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the 
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.

Knowledge and experience:

- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation 
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers 
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
 
Personal characteristics should include:

- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

Join the Bone Cancer Research Trust to lead our trusts and foundations fundraising, securing c.£500,000 per year to support life-changing bone cancer research and patient services. You’ll shape a strategic fundraising programme, building multi-year partnerships while delivering immediate income targets.

We’re looking for a proactive, strategic fundraiser with strong relationship-building and analytical skills, confident representing BCRT externally, developing compelling proposals, and spotting long-term opportunities.

As a leader, you’ll inspire your team, bring fresh ideas, and connect funders with real impact, helping us deliver vital support for patients and families affected by primary bone cancer.

Senior roles in our sector-leading Philanthropy team don’t come up often — and when they do, they’re career-defining. Are you a relationship-led fundraiser who thrives on securing transformational gifts? Do you want to work with inspiring senior volunteers and philanthropists to change the lives of seriously ill children? If so, join our talented and supportive team and play a pivotal role in funding life-changing research and world-class healthcare.

Salary

The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead and deliver on a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year pledges from high-net-worth individuals and charitable trusts.
• Recruit, inspire, and work alongside senior volunteers, campaign boards, and influential supporters to drive ambitious fundraising activity.
• Manage a portfolio of donors and prospects using insight-led approaches to maximise long-term engagement and impact.
• Oversee campaign events, communications, and bespoke proposals, ensuring strategies align with income targets and supporter experience goals.
• Provide inspiring line management to a small team, supporting professional growth and wellbeing.

Skills, Knowledge and Expertise

• Proven track record of securing six- and seven-figure philanthropic gifts.
• Experience working with senior volunteers and campaign boards to deliver major fundraising initiatives.
• Strong strategic leadership and the ability to galvanise a team to meet ambitious targets.
• Exceptional relationship management, influencing, and presentation skills.
• Creativity, innovation, and resilience in achieving results under pressure.

About the team

You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
 

Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

Transformation Programme Manager (Consultant)
Social Enterprise/ Charity
6-month contract.
c£500/day; full time with 2-3 days pw in office (central London)

Our client is a London based organisation who believes in thriving communities — places where people feel connected, supported, and proud to call home. To keep delivering on that vision, they are about to embark on an exciting journey to shape how they work for the future.

We’re looking for an experienced Transformation Programme Manager to help design and implement a Target Operating Model that’s true to their mission, strengthens their impact, and makes best use of resources.

This role will be independent, working closely with their teams, leadership, and governance groups, ensuring fresh insight and objective recommendations to guide their transformation.

Within this role you will:

• Manage a robust programme framework with stage gates aligned to presentation of options and decisions
• independently develop high quality operating model outputs including capability led functional design, options analysis linked to strategic priorities, organisational design and implementation planning
• Co-create a future-ready operating model aligned to strategy and priorities with leadership and staff, keeping their community at the heart of every decision.
• Design inclusive change strategies that build trust, confidence, and shared ownership.
• Identify and address risks so that their services remain sustainable and equitable.
• Track and report on progress with clarity,

To be successful in this role we are looking for someone who:

• Has a track record of delivering transformation in mission-driven or resource-conscious organisations*
• Understands operating model design, business processes, and community-focused service delivery.
• Communicates with warmth and clarity, engaging a wide range of stakeholders.
• Can work confidently with Boards, steering groups, and governance processes.
• Is comfortable using both agile and traditional delivery methods.
• Shares a commitment to social impact and inclusive practices.

*A combination of working across both charity and commercial sectors would be advantageous; real estate experience desirable

What you’ll deliver:

• A practical, mission-aligned Target Operating Model blueprint.
• Clear options for decision-makers at key stages.
• An achievable implementation roadmap with resource-conscious milestones.
• Risk and change management plans that put people first.
• Impact metrics and performance monitoring tools to track progress.

If you’re ready to help a purpose-driven organisation build a stronger, more sustainable future for the communities they serve, we’d love to hear from you.

To apply, please forward your CV in the first instance.  CV’s will be assessed and forwarded on a rolling basis so early application is recommended (the role may be removed at short notice

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

About the role

As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

What we’re looking for

· Experience supporting older/vulnerable adults, including those with complex needs

·Knowledge of tenancy management and housing-related legislation

·Excellent interpersonal skills and a compassionate, person-centred approach

·Ability to work under pressure.

·Ability to work independently and as part of a team.

·Strong organisational skills and confidence using IT systems

· Understanding of safeguarding, health and safety, and GDPR

· Ability to work flexibly across multiple locations

· Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

Learning with Parents supports families to have positive learning interactions together and leads the sector to learn what works in tackling inequality. In partnership with over 160 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions at home.

We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.

About the Role

There are 1.4 million primary-aged children growing up in poverty in the UK, and we are currently only working with a fraction of them. We have grown rapidly over the last few years, and are now looking to recruit a Fundraising Manager to join our team and help take our fundraising to the next level. You’ll be stepping into a role where your creativity, relationship-building skills, and strategic thinking will directly fuel our expansion and impact. 

This is an exciting opportunity for someone ready to make their mark in a fast-growing, mission-led charity, where innovation is encouraged, impact is measurable and your contributions will directly help drive meaningful change in the education system. 

Fundraising Strategy and Support

• Provide input to shape Learning with Parents’ evolving fundraising strategy 

• Bring fresh ideas and innovation to fundraising development as we expand our impact

• Keep aware of trends and innovations in the wider fundraising sector, identifying new opportunities and approaches for us to explore

Business Development

• Working closely with the team to discover and cultivate new corporate partners, trust funders and High Net Worth Individuals 

• Maintain and regularly update a dynamic prospect pipeline, tracking promising opportunities as they develop, ensuring compliance with our Ethics Policy 

• Engage directly with potential partners to create meaningful collaborations that drive shared impact

• Craft compelling materials and proposals for partnership opportunities that showcase Learning with Parents’ unique value proposition

• Write and submit applications to corporate foundations, trusts and other grant making bodies

• Support representation of Learning with Parents at external fundraising, building our profile and expanding our network

Stewardship

• Feed into the design and implementation of our stewardship strategy to create deeper connections between supporters and our work

• Take ownership of managing and stewarding your own pool of corporate partners, trusts and foundations and other donors

• Assist with fulfilling donor due diligence requirements and maintaining compliant records

• Create compelling update reports and donor communications that bring our impact to life for supporter

About You 

We’re looking for a fundraiser who’s excited about their next career move. We believe in investing in the right person and we will provide all the training and support you need to excel. 

You’re someone who thrives on making things happen. You’ll be able to share examples of how you’ve demonstrated:

• Exceptional organisational and prioritisation skills. You excel at juggling multiple priorities and can see the bigger picture while managing the detail

• Compelling communication skills. You’re confident in representing the organisation externally and inspiring audiences 

• Effective relationship building with internal and external stakeholders. You understand that fundraising is fundamentally about people. You’ve built meaningful relationships with stakeholders at every level, and know how to nurture partnerships that deliver value for everyone involved 

• Experience in successfully managing long-term partnerships. You know what it takes to keep relationships thriving year after year. You’re skilled at finding creative solutions and ensuring all parties feel valued and engaged

• Persuasive writing and storytelling skills. You can distill complex ideas into clear, compelling narratives that resonate with diverse audiences

• Collaborative outlook and ways of working. You’re happy working as part of a team, drawing on the skills and knowledge of those around you, as well as supporting others with your own expertise

• Mission-driven. Above all, you’re excited to champion and uphold our vision, mission and values

Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential: 

• An understanding of educational inequality in the UK

• Lived experience of some of the barriers that families from disadvantaged communities face 

Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.

We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.

If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.

HOMECARE REGISTERED MANAGER

RECRUITMENT PACK

Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.

This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.

Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.

Salary: £34,000 - £38,000

Hours of Work: 35 hours per week

Location: Fully office based, NW1 2PY

Reporting to: Head of Homecare

WHY HOPSCOTCH HOMECARE?

o An opportunity to live out your values

o Working in a trauma informed environment

o A chance to challenge and increase the standards in Adult Social Care

o Working with a diverse and vibrant team

o Team positivity, creativity and problem solving

o A place where all voices are heard

o Daily opportunities to make a meaningful impact on those in need

o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff

o Generous annual leave provision, including flexible working around the winter holidays

o Occupational sick leave

o Regular internal and clinical supervision with amazing therapists

o Continuous training

SCOPE OF THE ROLE

o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way

o Efficiently manage the day to day running of the Homecare charity including:

· Allocate resources and monitor performance to deliver high quality homecare to clients within budget

· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily

RESPONSIBILITIES

o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures

o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care

o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control

o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service. 

o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements

o Be prepared to work flexibly to ensure the safe delivery of the service

o Provide a good service to clients:

o Promote the rights of each client and keep their wishes at the centre of their care and support

o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support

o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy

o Agree appropriate risk control measures to reduce identified risks

o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns

o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services

o Keep all information about customers and their families secure and confidential

Lead & Manage Staff:

o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times

o Identify ongoing training needs and ensure staff are up to date with current best practice

o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters

o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles

o Carry out appraisals and monitoring of staff performance

o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.

Promote Hopscotch Homecare Service:

o Attend external meetings and represent the service in a positive manner

o Participate in the growth and development of the service

o This list is not exhaustive and from time to time you may be required to undertake additional duties

o Attend all training provided in line with regulatory requirements

PERSON SPECIFICATION

Personal Attributes - Essential

o Caring and compassionate towards people in need of care and support and care workers

o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice

o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives

o Exceptional team player

o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

o Professional, excellent timekeeper and reliable

Knowledge and understanding - Essential

o Excellent experience in the provision of homecare services, in line with best practice

o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice

o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.

o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification

o Understanding of systems to maintain confidentiality in relation to customers, staff and the business

o Knowledge of health and safety matters in relation to homecare services and risk management

o Knowledge of how to recognise abuse and safeguarding procedures

Experience and skills

oMinimum of two years’ experience of managing a team

- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals

o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy

o Experience of care services, risk assessment and person-centred care and support

o Ability to plan and organise workloads effectively

o Good administrative skills and computer literacy

o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff

o Ability to maintain clear written and electronic records and to follow statutory reporting procedures

o Experience of financial management desirable

o Ability to implement policies, procedures and instructions

Additional requirements

o Willingness to work flexibly and to keep knowledge and skills up to date

o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals

o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

o Right to work in the UK

We would love to hear from you! 

Good luck!

Project Manager, Policy Fellow

Terms: Part-time 4 days a week; fixed-term contract 24 months, with possibility of extension

Salary: £36,050-46,350

Location: Remote working, with the opportunity to work from co-working space if agreed and regular in-person team meetings.

Start Date: October 2025

Line Manager: Programme Manager, Risk Reduction Programme 

Please note that you must have the right to work in the UK. 

Closing Date: 12 September 2025.

Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats, for generations to come.

For nearly 40 years, we have developed a global reputation for groundbreaking dialogue and incisive thought leadership to help states overcome complex strategic and political differences. 

We comprise an intellectually and culturally diverse team of expert-practitioners with wide-ranging areas of expertise, globally headquartered in London with presences in Berlin and Rome. We are recognised internationally for our inclusive and positive team culture.

We are proud to be an independent voice in policy debate, and we are transparent about our funders and funding ethics. We receive no core funding from any state.

Role Description

BASIC is seeking a motivated and dynamic Project Manager (Policy Fellow) to lead BASIC’s deliverables within our joint project with the Federation of the American Scientists (FAS): ‘From the Noise, the Signal’. 

The project investigates how emerging and disruptive technologies (EDTs) pose credible threats and disrupt traditional assumptions regarding relative military advantages and disadvantages. One such assumption is the traditional dominance of hiders over seekers in the military domain which appears to be increasingly challenged by a package of EDTs. These technologies operate across military domains, including: outer space and the upper atmosphere, air, ground, sea surface, undersea, and cyber. Research has, however, not yet fully assessed EDTs collective impacts on hider-seeker dynamics, at a time where technologies are advancing faster than policy.

This joint FAS-BASIC project addresses this gap in both the research literature and policy discourse through collaboration with an interdisciplinary community of scientific, technical, and OSINT experts, to build a higher-resolution picture of the technological readiness according to the open-source.

This high-impact role offers the opportunity to deliver the research and manage the part of the project that covers sea-based dimensions. The second phase will bring the project’s sea- and land-based dimensions together, and assess the overall strategic implications of these technological advances for nuclear stability.

The Project Manager is expected to have a solid understanding of global security, nuclear nuclear issues, and expertise in EDTs and nuclear weapons issues demonstrated through a record of relevant (policy) research. The successful candidate will have experience with convening and leading high level dialogues  and experience with project delivery. 

The successful candidate will manage and lead the project’s delivery across several outputs, working closely with FAS partners.

Day-to-Day Responsibilities

1. Project Delivery

Applicants will need to be able to demonstrate the ability to: 

• Deliver high quality desk-based research. 

• Manage the project’s critical path and risk register, implementing mitigation plans as required.

• Manage project timelines, budgets, and reporting requirements.

• Write high-quality, policy-relevant research reports, op-eds and briefings.

• Organise international roundtables, workshops and other events with track 1 and 2 participants.

• Manage relationships with stakeholders and build BASIC’s network and reputation.

• Independently represent BASIC at international meetings.

2. Fundraising

Applicants will need to be able to demonstrate the ability to:

• Develop a project, by independently and confidently scoping funding opportunities.

• Liaise with the Programme Manager on funding priorities and opportunities.

• Manage projects with minimal day-to-day manager input.

• Develop new and existing relationships with funders.

• Write and edit funding applications.

3. Communications

Applicants will need to be able to demonstrate the ability to:

• Collaborate with various stakeholders including international partners to build strong relationships.

• Facilitate dialogue and cooperation among diverse stakeholders.

• Promote our / their work confidently and internationally. 

• Confidently use online social media platforms, and if possible, press contacts.

4. Office support

Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.

Role Requirements

Essential:  Educated to Master’s level – or demonstrate the equivalent in work experience

Essential:  7+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues.

Essential:  Passion and commitment to our organisational mission of promoting dialogue to advance global security.

Essential:  Familiarity with issues relating to strategic stability and emerging and disruptive technologies is essential.

Essential:  Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting

Essential:  Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function.

Essential:  Excellent analytical and methodological skills, and an organised approach to research.

Essential:  Well-developed interpersonal skills, including evidence of working successfully as part of a team.

Essential:  Strong track record of previous fundraising experience and success.

Essential:  Experience organising policy roundtables and workshops.

Essential:  Willingness to travel internationally when required.

Essential:  Strong organisational skills and an eye for detail.

Essential:  Good personal network in their research area.

Essential:  Previous line management experience.

Essential:  Education in science/technology is essential.

Desirable:  Formal project management qualification.

Asset Investment Programme Manager
Salary: £58,346 + excellent benefits
Location: Hybrid - flexible working across home, office and properties
Contact:

Goodman Masson is partnering with a respected housing provider to recruit an Asset Investment Programme Manager. This is an opportunity to lead the formulation, procurement and delivery of major capital and revenue investment programmes, including disabled adaptations, refurbishments, and minor works across a significant housing portfolio.

The role:
You will take responsibility for developing and delivering investment programmes that ensure statutory and regulatory compliance, while driving long-term asset strategy. Working closely with senior leadership, contractors, and resident groups, you'll ensure programmes are cost-effective, customer-focused, and aligned with corporate objectives.

Key responsibilities include:

• Leading the development of investment programme cycles in line with Decent Homes, the Social Housing Regulation Act, and net zero targets.

• Supporting the preparation of 1, 5 and 30-year investment plans to inform the wider strategic business plan.

• Procuring, mobilising, and managing contracts to deliver programmes efficiently and in compliance with procurement frameworks.

• Overseeing the delivery of disabled adaptations, refurbishment and regeneration works.

• Ensuring accurate financial monitoring, reporting and forecasting, while maximising grant funding opportunities.

• Leading a team of specialist staff, ensuring capability development and high performance.

• Driving customer engagement, including consultation with residents and community groups.

• Producing reports and presenting to senior stakeholders, auditors and external partners.

About you:

• Strong experience within asset investment, capital works, or maintenance services in housing or a related sector.

• Proven track record of formulating and delivering large-scale investment programmes.

• Experience of procuring, mobilising, and demobilising contracts.

• Excellent stakeholder management skills with the ability to engage contractors, colleagues, and residents.

• Skilled in budget management, programme monitoring, and data analysis.

• Degree in Quantity Surveying or related field, ideally with professional membership (RICS, CIOB or equivalent).

• A confident leader, customer-focused, and able to balance strategic vision with day-to-day delivery.

What's on offer:

Reporting into the Head of Major Gifts, you will be responsible for leading on grant applications from trusts and other grant giving organisations. The grants will often be in the five to six figure range, and will be for a wide variety of activities, including bursaries, the Fonteyn International Ballet Competition, local and national learning and participation projects, and more. You will also be building on existing relationships with grant-giving organisations and help plan fundraising with the Head of Major Gifts and the Director of Fundraising and Development.

As a Trusts and Grants Manager you will:

• have experience in trusts and grants fundraising
• have experience of building relationships with donors and colleagues
• have experience in account managing a portfolio of grants
• have experience in using CRM databases
• have knowledge of major donor pipeline development
• have strong IT skills including Microsoft Office
• have excellent written and oral interpersonal skills with a donor focused approach
• have the ability to deliver pitches and proposals
• have strong project management skills
• have strong organisational skills and be self-motivated
• have a passion and commitment to the mission of RAD and an appreciation of the arts

We are passionate about providing a positive workplace culture. While time in our accessible London (Wandsworth / Battersea) office will be required, we operate a hybrid model of in-person and remote working. Staff discounts on dance and fitness classes and wellbeing resources, plus events and volunteering opportunities enhance the RAD experience.

In return, we offer 25 days paid holiday plus bank holidays, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme. We also have a range of lunchtime activities including book club, dance, Pilates and a craft club.

Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history and reference details will not be taken forward to the shortlisting stage. 

The post you are applying for is classed as having a high degree of contact with children and involves ‘regulated activity’. As such it is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. 

All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.

We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.

Please let us know if you have any access needs for the interview.

Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview.

No agencies please.

Salary range: £35,850 - £38,105 (London) / £31,994 - £35,000 (National)
Hours: 35 hours per week
Contract: Permanent
Benefits:

- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Risk and Compliance Manager, a varied role supporting the NHF’s internal risk management and compliance practices. You will be responsible for managing the application of the NHF’s risk management systems ensuring that corporate risks are appropriately identified and managed across the business. You will oversee data protection procedures, support colleagues with guidance and training, maintain GDPR documentation, and help ensure compliance. You’ll also assist staff in applying data protection principles and enable data subjects to exercise their rights.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website. 
Interested in finding out more?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Risk management – application of risk management policies and tool to support the NHF’s risk management
- Data protection – Keeping the NHF up to date with data protection best practices as supporting colleagues with good data governance
- Compliance – assisting colleague comply with internal policies and developing these polices as necessary
- Membership management and fee collection – supporting the team with administering the admission of new members and annual membership fee collections.

The successful candidate:
The successful candidate will be able to demonstrate:

- Experience and qualifications that support risk management
- Ability to work with a wide variety of people and adapt their communication style appropriately
- Knowledge of Data Protection and its practical application
- Competency using computer systems such as CRM systems, and the MS Office suite.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team at with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 7 September 2025
Interview date: 17-19 September 2025

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.

Job Description

• To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.
• To promote and embed Catch22’s vision and values in local service delivery
• To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22’s policy. 
• Weekly review of service data to identify any risks to service delivery, and outcome performance and put in place corrective actions.
• To be the designated safeguarding lead in the service, ensure that all safeguarding processes are followed and to be Catch22’s representative on local safeguarding boards where appropriate.
• To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22 and Commissioner policies.
• Carry out regular case file audits as per the Audit Policy and Procedure and implement any service improvement or process change as a result of audit outcomes.
• To monitor referrals to the service ensuring they are in line with the volumes and eligibility criteria for the service; manage engagement with key stakeholders to promote the service and generate appropriate referrals to ensure the service / funding reaches the most appropriate young people.
• Be responsible for the allocation of referrals and ensure caseload management structures are in place including specialist female and mental health caseloads to maximise impact for young people.
• To ensure that the diverse needs and aspirations of all groups of service users are considered in service delivery and to enable all service users to fulfil their potential.
• To carry out such other relevant duties as may be required and as are commensurate with the nature and level of this post.
• When necessary, hold a small case load of high-risk clients ensuring appropriate support is given to young people according to their need who are referred by means of effective assessment and support planning.
• Provide consultation, information and where required, training and presentations, to other professionals, family and young people from a range of settings.
• Work alongside and ensure effective relationships with Children and Families services and other local agencies and treatment providers
• Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Attend relevant meetings or delegate to the most appropriate caseworker to ensure Catch22’s service is fully integrated with other services.
• Work with service delivery partners to identify other professionals, statutory and non-statutory stakeholders to include in service training offer to improve awareness and impact of support for women and girls.
• To ensure meaningful participation and active co-production with service users and stakeholders.
• To promote services at local and national level, taking every opportunity to advertise positively the work of Catch22.
• Maintain and update professional knowledge and competencies ensuring that you and staff you manage are up-to date on all relevant Catch22 policies and procedures and are working in line with local and governmental frameworks such as Public Health England, Safeguarding etc. ensuring these are implemented in the service
• To manage your time and activities safely and effectively, to meet with the priorities and delivery requirements of Catch22; contributing to achieving the standards of care, quality and positive outcomes required
• To ensure effective communication and liaison with partner agencies and local groups.
• To ensure that young people, parents/carers/families have ease of access to a range of support mechanisms and services.
• To act as an ambassador for Catch22, upholding and promoting our corporate values.
• Act up as required in the absence of the Senior Service Manager.
• Be an active member of the management team attending, contributing to meetings and training events as necessary.
• This post will involve a travel across the region, and occasional evening and weekend working.

Qualifications

• A relevant qualification, or equivalent experience, in a relevant discipline – such as youth, community, health and social care, management.
• Basic ICT skills, with experience of using recording and data collation systems.
• Knowledge of engagement and intervention strategies.
• A Management qualification, NVQ3/5 Health and Social Care. (Desireable)

Additional information

Salary: £41,319 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows

*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Responsible to: Chief Executive Officer

Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt

Caseworkers, Energy Advisor.

Hours: Full time – 36 hours (there is some flexibility for the right candidate)

Salary: £26,994 – £28,922 dependent on experience

Main Purpose of Job

• To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.

• To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.

• To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.

• To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.

• To ensure cover for Advice Session Supervisors when needed

• To provide training, guidance and support on client records, telephone channel and quality standards

• To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.

• To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.

• To be responsible for ensuring Debt technical supervision is in place and carry out continuous professional development activities and duties within the organisation.

• In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards

• To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted

• You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation

• Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate

• To undertake regular team meetings in line with the organisation’s quality expectations

• To undertake regular formal supervisions and review meetings

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best

• Encourage good teamwork and lines of communication between all staff and volunteers

• Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.

Research and Campaigns

• To ensure the advice team contribute to the development of social policy in line with our business plan

• To assist with social policy work as required by the organisation

Management duties

• You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.

• Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations 

Learning and professional development  

Keep up to date with legislation relevant to the role, trends, ideas and thinking

• Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer

• Identify own learning and development needs and plan to meet them.

Administration  

Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed

• Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.

Other Duties and Responsibilities

• Undertake advice work as required, including supporting contracts and projects outside of the generalist service.

• Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.

• Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.

• Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.

• Develop and maintain effective admin systems and records relevant to the role.

• Act as key holder and open or close the building when necessary.

• Attend regular internal and external meetings relevant to the role and to services at outreach locations.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.

• Identify own learning and development needs and take steps to address these.

• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

• Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.

• Demonstrate commitment to the aims and policies of the Citizens Advice service

• Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.

• Attend relevant internal and external meetings as agreed with your line manager.

• Take personal responsibility for your own actions and for sorting out issues or problems that arise.

• Review and make recommendations for improvements to the service.

• Comply with all Citizens Advice information assurance guidelines.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service

In addition you must be prepared to train up to do the following:

Debt Advice giving

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Use appropriate resources to find, interpret and communicate the relevant information to clients.

• Research and explore options and implications so that clients can make informed decisions.

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

• Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.

• Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

• Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.

• Be a DRO approved intermediary.