Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you believe in the power of communities to shape change?
OCVA is seeking a values-driven Chief Executive to inspire, connect and champion Oxfordshire’s community and voluntary sector.
This is an opportunity to lead a respected local infrastructure organisation at the heart of Oxfordshire’s voluntary and community sector. As Chief Executive of OCVA, you will work alongside a committed Board and a small, passionate team to support charities and community groups, promote and champion volunteering, influence local systems, and ensure the sector’s voice is heard.
You will balance strategic leadership with strong relationships. This includes working closely with local councils, funders and partners, while staying grounded in the realities faced by community organisations.
We are looking for someone who shares our values, understands the voluntary and community sector, and is motivated by making a meaningful difference. The role is as much about listening, collaboration and trust as it is about income, sustainability and delivery. If our mission resonates and you bring curiosity, integrity and a commitment to inclusive leadership to all that you do then we would love to hear from you.
Please ensure that your CV is up to date and accurate, including accounting for any career breaks and gaps.
In your cover letter please refer to the job description and make sure you address all the points in the person specification, explaining how your experience demonstrates your suitability for the role.
Please give examples of your experience under the 3 following key areas:
Management Capabilities & Team Building
Setting Strategy / Strategic Thinking
Financial Management / Operational Control
If you have a disability or access issues, please let us know if there are any reasonable adjustments we can make to assist you in your application or with our recruitment process.
Enabling a diverse voluntary and community sector to flourish in Oxfordshire.
The client requests no contact from agencies or media sales.
Are you an enthusiastic fundraiser who is looking for a rewarding role where you interact with generous supporters?
We're looking for a Community Fundraising Officer, based at our rehoming centre in Harefield, West London, to promote the work of Dogs Trust to key audience groups and deliver excellent customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
What does this role do?
As Community Fundraising Officer, you’ll:
Could this be you?
To be successful in this role, you’ll need some community fundraising experience, with the ability to build connections and connect with the local community. To do this, you’ll need excellent communication skills and be able to confidently approach and interact with supporters. While you’ll be a key part of the rehoming centre team, you’ll be regularly be working independently, so strong organisational skills and a proactive approach is essential.
This role is based at the rehoming centre, and the post holder will spend lots of time in the community meeting supporters. The working pattern is typically Monday and Tuesdays, but flexibility is required and is likely to involve some evening and weekend work, depending on the nature of the work.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and regular external meetings
About Quest for Learning
Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.
We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.
Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.
Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a stronger and more sustainable fundraising function that can deepen our impact and reach more children across Oxfordshire.
This is an opportunity to help shape that next stage.
Why join us?
This is a rare opportunity to join a small but ambitious charity at an exciting stage of development.
You’ll have:
We are intentionally investing in fundraising, partnerships and long-term sustainability, and this role offers the opportunity to help build strong relationships and community support around an ambitious, evidence-led charity with significant future potential.
We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.
Role purpose
We are seeking an energetic, proactive and relationship-focused fundraiser to help grow Quest for Learning’s community, corporate and partnership fundraising activity.
This role will focus primarily on building relationships and developing opportunities with local businesses, community organisations, schools, supporters and wider networks across Oxfordshire.
We are looking for someone who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise the profile of Quest for Learning, strengthen supporter engagement and contribute to a more diverse and sustainable income base.
This is a role for someone who is motivated by people, partnerships and meaningful social impact.
Alongside this role, Quest for Learning is also recruiting for a trusts and grants fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.
You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.
Key responsibilities
Community and partnership fundraising
Supporter engagement and stewardship
Organisational contribution
Person specification
We recognise that strong fundraisers and partnership-builders do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as partnerships, account management, business development, communications, education, customer relationships, sales, marketing or community engagement - and are excited by our mission - we would strongly encourage you to apply.
Essential
Desirable
What success in this role looks like
Successful performance in this role is likely to include:
As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.
Who thrives at Quest for Learning
People who tend to thrive at Quest for Learning are:
Working arrangements
Benefits
Application process
To apply, please submit:
We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.
For an informal conversation about the role, please contact Chris Higgins, CEO
Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July
The client requests no contact from agencies or media sales.
Corporate Partnerships Lead
Beechcroft House, Vicarage Lane, Curdridge, Hampshire, SO32 2DP (with hybrid working available)
Permanent, Full Time (35 hours per week)
Closing date: 09 July 2026
Interviews: 16 July 2026
Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties – protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK’s fastest-growing movement for nature’s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people.
We are seeking a Corporate Partnerships Lead to join our cause.
Created as part of investment in the Trust’s fundraising capacity, this exciting new role will take the lead on our work with businesses to help us achieve ambitious corporate income targets to support nature’s recovery across Hampshire and the Isle of Wight.
What you’ll be doing:
Leading on all operational aspects of corporate engagement and fundraising, and inputting into strategy with the Senior Manager of Philanthropy & Partnerships, you’ll have responsibility for corporate membership, partnerships, philanthropy and social value funding, as well as having the opportunity to work closely with colleagues on vital nature-based solutions and green finance income generation opportunities.
With support from colleagues across the department, you’ll provide stewardship to a portfolio of mid and high value relationships, develop funding propositions for new and existing supporters and act as a champion for corporate fundraising across the Trust.
About you:
You’re an outstanding communicator with sound experience of new business development, as well as high-quality account management skills and knowledge, with a proven track record of developing and managing business relationships and driving income growth. You’re a proactive, positive and confident fundraiser with the skills and experience to take the lead across a range of important corporate income streams.
Wild About Inclusion!
As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.
Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
To be considered for an interview under the Disability Confident Scheme you must:
(*Substantial is more than minor or trivial **Long-term means 12 months or more)
We are happy to discuss the possibilities of hybrid and flexible working
This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine and discuss a pattern of work which mutually suits the candidate and the Trust. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. We value spending time working in-person to develop strong connections with each other and with our mission, so we although we offer hybrid working, we do not offer full home working within our roles.
We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.
To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Person Specification below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria.
Corporate Partnerships and Engagement Officer
Location: Kempston (Hybrid working considered)
Salary: £18,700 per annum (£31,166 FTE)
Hours: Part-Time, 3 days per week
About Us
Each year about one thousand seven hundred and fifty people die as a result of road collisions on the UK’s roads. This represents an enormous loss. Each person killed or injured will be someone’s parent, partner, child, a favourite relative or best friend.
At the Road Victims Trust, we help provide effective, personal support to those affected by death or life changing injuries resulting from road collisions is a significant issue.
We seek to provide support for the bereaved and people otherwise affected by road death or life changing injuries, who are resident in Bedfordshire, Cambridgeshire and Hertfordshire.
Purpose of the Role
To develop and manage corporate partnerships that generate income and raise awareness of the Road Victims Trust, while representing the organisation externally and supporting its presence across key networks and platforms.
The role will work closely with the Community Fundraiser to ensure a coordinated and effective approach to income generation.
What We Need
Essential:
Desirable:
Key Attributes:
Key Responsibilities
Corporate Partnerships and Income Generation:
Partnerships and External Engagement:
Communications and Social Media:
Additional Information:
To apply and start supporting this great charity, submit your CV now.
SOS UK is looking for a Relationship Fundraising Manager to help deliver a newly established fundraising programme with strong momentum, senior buy in and significant growth potential.
Why join us?
Role details
Location: Nationwide, home based, within reasonable reach of a mainline train station
Salary: Salary band starting at £37,929 per annum, rising to £42,018 through our pay structure (£30,343–£33,614 pro rata for 0.8 FTE). If based in London, this role attracts an additional London weighting of £3,655 per annum. We also provide up to a 6% pension contribution and life assurance.
Interview dates: Week commencing 27 July
Preferred start date: Early September
Introducing SOS UK
Our education system helped cause the climate and nature crisis, but now we’re making it the solution.
We are fighting to make sure everyone develops a commitment to protecting the earth and puts it to work – whether it’s at school, university or in their careers.
By empowering students and educators to build a better world, we can transform the lives of generations to come. In just a few years we have developed unstoppable student leaders. Behind these leaders every step of the way is the SOS UK community making sure students don’t have to fight for change alone. We unite people from every background, inside and outside education, because protecting our earth matters to each and every one of us. Armed with proven solutions, we push for change at every level of society. We are always laser focused on what can be done, whether it’s at local councils, in community halls, or in Westminster.
As educators, environmentalists, and activists, we use our expertise to get things done – from changing curriculums across the world, to making sure all school children have access to nature. We mentor. We advise. We campaign. We empower students to lead. Not just at university but for decades to come, as workers, employers and community members. We create climate and nature protectors in every community. They mobilise countless others. They change our country, and even our world, for the better.
About the role
This is an exciting opportunity to help shape the future of fundraising at SOS UK. As we diversify our income streams, you will play a central role in developing high value partnerships that support our mission and long-term sustainability.
Over the past 12 months, SOS UK has laid the foundations for a new relationship fundraising programme. During this period, an Interim Head of Relationship Fundraising established a strong pipeline of prospective partners and supporters, developed a suite of partnership propositions and engagement materials, and built relationships with organisations aligned to SOS UK's mission.
Alongside this, SOS UK is launching a new Development Board, bringing together leaders from industries facing key green skills shortages alongside young people helping to shape the future workforce and sustainability agenda. This will create new opportunities to build strategic relationships and engage prospective partners.
You will join at a pivotal moment, helping to deliver the first phase of this newly established fundraising programme. You will inherit a strong pipeline of opportunities, benefit from strong senior leadership support, and have the opportunity to shape the future direction of relationship fundraising at SOS UK.
In this role, you will develop and manage partnerships with companies, corporate foundations and philanthropic supporters to generate sustainable income and strategic value for SOS UK.
The role will focus approximately as follows:
Working closely with colleagues across the organisation, you will manage and grow an established pipeline of opportunities while identifying and securing new partnerships aligned with SOS UK's mission and strategic priorities. Through building long term relationships with supporters and partners, you will help create lasting impact for both SOS UK and the students we work with.
Our education system helped cause the climate and nature crisis, but now we’re making it the solution.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a values-led and dynamic leader to become CEO of Rochdale and District Mind and guide us in our mission to make a positive impact on the mental health and well-being of our communities.
About us
Rochdale and District Mind is an independent mental health charity that supports people facing mental health and wellbeing challenges. A part of the national Mind Federation and the Mind in Greater Manchester partnership, our goal is to ensure that individuals do not face mental health issues alone and can live free from stigma and discrimination.
About the role
This role offers an excellent opportunity for an empathetic leader to shape our strategy and cultivate a culture of continuous learning, inclusion, and support, fostering a spirit of celebration for achievements across all teams.
Your leadership will both shape our strategic vision and deliver our operational plans, ensuring robust governance and championing diversity and inclusivity. You will also spearhead the efficient, effective, and safe management of our organisation, in line with our mission, strategy and values.
Committed to mental health advocacy, you will elevate our impact for service users through meaningful co-production of services and by your ability to build effective relationships with partners and commissioners.
Collaborating closely with our dedicated Board of Trustees and experienced Senior Leadership team, you will oversee resource management, finances, and operations, upholding the highest standards throughout and ensuring our growth and long term sustainability.
About you
Understanding of challenges affecting the voluntary sector.
Benefits:
How to apply
Eastside People is supporting Rochdale and District Mind in the recruitment for this role. Please apply by submitting your CV and a cover letter. You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.
Please respond to the following areas in your cover letter:
Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.
We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria.
The closing date for applications is noon on Monday July 27 2026, and our candidate assessment schedule is anticipated as follows:
We would like to encourage candidates to apply early for the role where possible.
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application/interview process, please contact us so we can support you appropriately.
REF-229 627
We exist to ensure that people do not face mental health issues alone and can lead their lives free from stigma and discrimination.
14 hours per week | Home based with regular travel across Fenland
Salary: SCP 25-29 (£36,363-£39,862 per annum FTE)
Fixed term until 31 March 2027 or the return of the substantive postholder, whichever is sooner
Do you believe communities have a vital role to play in improving health and wellbeing?
We are looking for a skilled and motivated Project Manager to lead our Fenland Community Cancer Champions project during a period of maternity cover.
This is an opportunity to make a meaningful difference to people affected by cancer by working alongside volunteers, community groups, health organisations and local partners to improve awareness of cancer, reduce barriers to support and strengthen community networks across Fenland.
About the role
As Fenland Community Cancer Champion Project Manager, you will coordinate the delivery of a community-based cancer awareness project that empowers local people with information, promotes wellbeing and helps tackle health inequalities.
The role combines project management, partnership working and community development. You will:
About you
We are looking for someone with:
Experience of health-related projects, working with underserved communities, CRM systems or funding development would be an advantage.
Why join Cambridgeshire ACRE?
Established in 1924, Cambridgeshire ACRE works alongside rural communities across Cambridgeshire and Peterborough to help local people create positive, lasting change.
We offer:
How to apply
Please visit the attached recruitment pack and job description, then submit your application as requested.
Closing date: 8.00am, 20 July 2026
Interview date: 5 August 2026
Cambridgeshire ACRE is an equal opportunities employer and welcomes applications from all sections of the community.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to be partnering with Guy’s & St Thomas’ Foundation to recruit a new Head of Funding, joining their Funding & Impact team as a key senior leader responsible for shaping and delivering the Foundation’s funding strategy.
Head of Funding
Salary - £70,000 - £74,000
Location: London with hybrid working (2dpw on site)
Guy's & St Thomas' Foundation is an independent charitable foundation working to build a healthier society. Through funding, partnerships, research and innovation, the Foundation tackles some of the most pressing health challenges facing communities, with a particular focus on reducing health inequalities and improving health outcomes.
The Foundation combines grant-making with strategic influence and long-term investment to create lasting social impact, supporting innovative projects and programmes that improve health and healthcare outcomes for communities now and into the future.
As Head of Funding, you will lead the delivery and development of the Foundation’s funding portfolio, overseeing significant funding activity and ensuring resources are invested effectively to maximise impact. Working closely with the Director of Funding & Impact, you will help shape strategic priorities, build influential partnerships and lead a high-performing team responsible for delivering funding programmes from opportunity identification through to evaluation and learning.
As Head of Funding you will:
You will bring:
How to Apply
To express an initial interest, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Prospectus is delighted to be supporting our client in the search for a Senior Corporate Partnerships Officer.
The organisation is a national charity tackling financial insecurity and its structural causes. They support people facing financial hardship to access the resources and opportunities they need to thrive, while working to challenge stigma and change the systems that drive financial insecurity.
This is a full-time, permanent role paying a salary of £45,155 per annum. The postholder will be working in a hybrid model from their offices in London.
The Senior Corporate Partnerships Officer will be responsible for managing and developing a portfolio of corporate partnerships, delivering high-quality stewardship and identifying opportunities for growth. You will support the development of commercial opportunities and the new business pipeline for the organisation's digital tools, including sales, licensing and strategic partnership opportunities that embed the tools into partner customer journeys and generate sustainable income.
The organisation are looking for candidates with an understanding of corporate charity partnerships, social impact, and Environmental Social Governance (ESG). You will have a track record of building, managing and growing strong relationships with internal and external stakeholders and the ability to identify opportunities to grow existing partnerships and secure new business.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Ariha Semontee at Prospectus.
If you are interested in applying to this position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Finance Director
Hours of work 30 hrs / 4 days per week, permanent contract
Based Newhaven, with some hybrid working available after completing induction
Starting Salary £60K per annum pro rata
Are you an experienced senior level finance decision maker with broad cross sector knowledge, who demonstrates excellent communication skills, and wants to use your skills to support a community facing organisation? If so, we would welcome your interest and application!
You will be a qualified accountant, with an understanding of the complexities of working within the 3rd sector funding framework. With responsibility for providing expert strategic financial advice and professional input right across the organisation, you will ensure the finances of the Charity run smoothly and efficiently. You will consider the wider internal and external factors presented to you by our internal knowledge experts alongside the financial position in order to support the delivery of the services and enterprises, which fulfil the organisation’s mission and values.
You will also provide effective leadership and direction of the well-regarded finance team with a person-centred approach.
Providing sound financial, contract & risk management advice and ensuring compliance with legal, statutory and audit requirements, you will contribute to the strategic leadership of the charity as an active member of our Senior Management Team.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our internal and external clients; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Interviews will be held in Newhaven.
Closing date: 5pm on Sunday 19th July 2026
1st stage interviews: Wednesday 29th July 2026 / 2nd stage interviews: w/c Monday 3rd August 2026
For the job description and to apply, please visit the website
Completed application forms can be sent to HR
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team, and we would be happy to arrange an informal discussion with the CEO or current FD.
SCDA includes: Employability; Community Advice and Wellbeing; Community Development & Health
Registered Charity Number: 1094905
Company Limited by Guarantee: 3387617
Supporting people and communities to thrive
The client requests no contact from agencies or media sales.
In this role you will get to work as part of our growing Opportunities team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, grow networks and spot new opportunities to advance our vision, mission and strategy. Where needed you will speak on behalf of Stewardship and deliver content with excellence. You will get to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to thrive all over the UK and around the world.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
· Undergoing a course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Corporate Complaints Manager
Cambridge
Permanent
Full-Time
This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you’ll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported.
You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.
You’ll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code.
You’ll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience.
About the role
Reporting to the Executive Director, Customers Services you will:
· Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses
· Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice
· Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases.
· Analyse complaint data and identify trends, root causes, and opportunities for improvement
· Support continuous improvement across the complaints process and customer experience
· Prepare our internal and external reporting and self-assessments and ensure they are published on time.
What You’ll Bring
You’ll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues.
Experience
· Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment
· Experience of implementing change to drive up standards and performance
· Experience of using and improving databases / IT systems for customer and/or complaints data.
· Experience of collating and presenting data to a range of audiences
· Good knowledge of the Housing Ombudsman’s Complaints Handling Code and regulatory framework for social housing
Skills
· Excellent communication, influencing and listening skills
· Outstanding customer focus with the ability to balance empathy, accountability and operational compliance
· Excellent investigative and problem-solving skills
· Excellent analytical skills, using data to drive improvement
· Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs
· A collaborative and assertive approach to working with colleagues and teams to drive improvement
Qualification:
Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards.
Hybrid Working Arrangements – the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration.
Benefits of working for CHS Group:
· Employee discount scheme (retail, leisure, gym membership and fitness equipment)
· Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
· Employee Assistance Programme
· Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
· Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
· Cycle to work scheme (salary sacrifice)
· One day off a year to volunteer for a charity of your choice
· 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
· Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
· Company sick pay
· 58p per mile business mileage allowance
· Refer a friend scheme (£250)
· Contributory pension scheme, which both you and CHS contribute to
· Enhanced maternity and paternity leave
· Flexible Working Policy
· Full induction
· Comprehensive free training and development opportunities with paid time off
· Free DBS (for relevant posts)
· Free onsite/nearby parking
· Hybrid Working Policy
· Flexitime
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026
INTERVIEWS: Friday 31st July 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours
Start date: August/September 2026 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £31,565 - £32,630 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £34,215 - £35,280 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.
Application deadline: 31st July 2026
We are recruiting for up to 2 positions for this role and will interview throughout June and July. We may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.
ROLE OVERVIEW
This is an exciting time to join upReach as we begin a new phase of our digital transformation. We are investing in the systems, tools and ways of working that will help us support more students, improve the experience of the upReach team, and deliver our mission more effectively.
We are looking for a thoughtful, organised and motivated Junior Digital Transformation Manager to join the Product Team and play an important role in turning this ambition into practical, lasting change.
Technology plays a central role in how we support students, collaborate with partners and operate as an organisation. Working with the Director of Product, colleagues in the Product Team and teams across upReach, you will help deliver our digital transformation strategy.
You will coordinate projects from initial discovery and planning through to implementation, training and continuous improvement. You will work closely with internal users, technology suppliers and other stakeholders to ensure digital changes are practical, inclusive, well-managed and aligned with organisational needs.
This role offers the opportunity to contribute to significant organisation-wide projects at an early stage, helping to shape how upReach uses technology in the years ahead.
You do not need to have previously worked in a digital transformation role. You may have developed relevant experience through project coordination, operations, process improvement, technology implementation, product management or another role involving organisational change.
This is a strong opportunity for someone who enjoys solving problems, improving how things work and helping people use technology confidently.
CORE RESPONSIBILITIES
You will support the delivery of upReach’s digital transformation strategy by helping teams adopt better tools, systems and ways of working, including the responsible use of AI.
Your responsibilities will include:
Coordinating the rollout and adoption of new digital tools, systems and AI-enabled solutions.
Supporting digital transformation projects from planning through to implementation and review.
Working with teams across upReach to understand their workflows, challenges and technology needs.
Identifying opportunities to use AI and automation to improve efficiency, quality and user experience.
Gathering and summarising feedback from users during testing, rollout and post-launch.
Creating clear guidance, process documentation and training materials.
Supporting colleagues to use new tools and AI responsibly, confidently and consistently.
Identifying opportunities to improve, simplify or connect systems and processes.
Monitoring how well new tools are working and recommending improvements.
Supporting relationships with external suppliers and technology partners.
You will take ownership of agreed areas of work, while receiving support from the Director of Product and other experienced colleagues.
SKILLS AND EXPERIENCE
There is no such thing as a “perfect” candidate. We welcome applications from people of all backgrounds, including those who may not have followed a traditional route into technology, project management or digital transformation.
We’re particularly interested in:
Curiosity about how organisations, systems and processes work.
A genuine interest in using technology to improve services and create social impact.
Thoughtful problem-solving and strong attention to detail.
The ability to organise work, plan ahead and manage multiple tasks.
Clear written and verbal communication across different audiences.
The ability to listen to users, understand their needs and represent their perspectives.
Confidence building constructive working relationships with colleagues and external stakeholders.
The ability to take ownership of work while seeking support when appropriate.
A practical and balanced approach to change, recognising that successful transformation depends on people and processes as well as technology.
You do not need previous experience as a Digital Transformation Manager. However, experience or familiarity with any of the following would be helpful:
Implementing or rolling out a new digital tool or system.
Supporting organisational change or encouraging people to adopt new ways of working.
Project management or project coordination.
Process mapping, service design or business analysis.
Gathering user feedback or conducting user research.
Testing digital systems or features.
Working with software suppliers, developers or technical teams.
Supporting procurement, supplier evaluation or contract management.
Developing or delivering training and guidance.
Agile, iterative or user-centred ways of working.
Understanding data protection, information security, accessibility or responsible technology considerations.
COMPETENCIES
Within upReach, the Junior Digital Transformation Manager is an equivalent level to a Junior Manager in other teams. This level involves you demonstrating more leadership capabilities. This includes having ownership of your responsibility area, and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or challenges, and problem solve more independently.
upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation.
Within the Product Team, we’ll support you to apply these behaviours and competencies to product management helping you to learn and develop your skills across four key areas:
Delivery & Execution – coordinating and delivering digital change, and solving problems
User Insight – understanding and representing the teams and people who use our systems
Transformation Strategy – thinking ahead, prioritising, and connecting systems and processes
Influencing People – working effectively with colleagues, suppliers and stakeholders to drive adoption
You’ll be encouraged to take ownership of your work, build your confidence, and grow into greater responsibility over time. You’ll also have opportunities to learn from experienced colleagues and contribute to meaningful projects.
While you may not have experience in product management, we would expect you to be demonstrating most competencies at level 3 with some at Level 2.
Below you will find a summary of the key attributes required at this level and how they relate to specific digital transformation competencies:
Essential skills:
Motivation - 3
Relevant digital transformation competencies:
Delivery & Execution
Continuous improvement - 3
Relevant digital transformation competencies:
Delivery & Execution
Planning and organising - 3
Relevant digital transformation competencies:
Delivery & Execution
Digital Transformation Strategy
Commitment to social mobility - 3
Relevant digital transformation competencies:
User Insight
Transformation Strategy
Communication - 3
Relevant digital transformation competencies:
User Insight
Influencing People
Problem solving & decision making - 3
Relevant digital transformation competencies:
Delivery & Execution
User Insight
Innovative - 2/3
Relevant digital transformation competencies:
Delivery & Execution
Digital Transformation Strategy
Management - 2
Relevant digital transformation competencies:
Influencing People
Leadership - 2
Relevant digital transformation competencies:
Influencing People
Transformation Strategy
Responsible use of AI & technology – 2/3
Relevant digital transformation competencies:
Delivery & Execution
Transformation Strategy
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
Flexible and hybrid working
Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.
Birthday leave and volunteering leave
Enhanced Parental Leave beyond statutory requirements for all team members.
3% Pension Contribution, which increases to 5% after 5 years of working with us.
Cycle-to-work and tech buying schemes.
Monthly socials
Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days
Summer Hours (early Friday finishes from June to Aug)
Personal Development Budget, activated after 6 months in the role
The opportunity to participate in our fantastic staff networks:
Disability and Inclusion Network
Diverse Roots Network
Green Network
LGBTQ+ Network
Mindfulness Network
Parents and Carers Network
Socio-economic Background Network
(Im)Migrants Network
READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on: 31st July 2026
As we will interview throughout June and July, we may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
HCCN supports adults across Huntingdonshire to live well with cancer, helping people regain independence, confidence and connection. We’re a small, warm and community‑rooted charity, and we’re looking for a relationship‑driven, proactive Fundraising Manager to help us grow our impact. If you love building relationships, enjoy variety, and want your work to make a visible difference every day, this could be the perfect role for you.
About the role
As our Fundraising Manager, you’ll be the charity’s dedicated income lead. You’ll develop and deliver a sustainable fundraising programme that reflects the compassion and community spirit at the heart of HCCN.
You’ll work closely with our Operations Manager, trustees, volunteers, employees, supporters and partners to:
·Grow income across community fundraising, events, corporate partnerships, individual giving and legacy giving
·Build strong relationships across the local community
·Represent HCCN warmly and professionally at events and activities
This is a hands‑on, varied and rewarding role where you’ll see the impact of your work every single day.
Key responsibilities
·Develop and deliver an annual fundraising plan and budget
·Identify new opportunities with individuals, businesses, community groups and trusts
·Create engaging campaigns, appeals and supporter journeys
·Grow and steward a strong donor and partner pipeline
·Lead a sensitive, low‑pressure legacy giving presence
·Support volunteers and community fundraisers
·Plan and deliver safe, cost‑effective fundraising events
·Build mutually beneficial corporate partnerships
·Support a trustee, researching and writing high‑quality grant applications
·Maintain accurate data, reporting and GDPR compliance
About you
We’re looking for someone who is:
·A natural relationship‑builder who loves connecting with people
·Warm, empathetic and aligned with HCCN’s values
·Creative, proactive and full of ideas
·Highly organised with strong attention to detail
·Confident representing our charity publicly
·Comfortable working independently and as part of a small team
·Passionate about improving the lives of adults living with cancer
You’ll bring:
·Fundraising experience (community, events, individual giving or corporates)
·Experience managing events end‑to‑end
·A track record of meeting or exceeding targets
·Experience working with volunteers
·Strong written and verbal communication skills
·Confident use of Microsoft Office, Google Apps and databases
·A full UK driving licence and willingness to travel across Huntingdonshire
Desirable experience includes: grant writing, legacy fundraising, digital fundraising, marketing/comms and working in a health or community‑based charity.
Why join HCCN?
·A small, friendly and supportive team
·A role where relationships truly matter
·Visible, meaningful impact on local people’s lives
·The chance to shape the future of a growing charity
This role is hybrid. The successful applicant will be home based with local travel as required to support fundraising activity, with occasional evening and weekend working in the Huntingdon area.
The time commitment is 40 hours per week. We offer pension benefits and paid holidays.
You must live within easy reach of Huntingdon and be able to drive with your own vehicle.
The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a real difference.
To find out more about the role and how to apply please read our job description.
Our values, at HCCN:
HCCN is a charity supporting people across Huntingdonshire living with or beyond a cancer diagnosis - living your best life despite cancer
The client requests no contact from agencies or media sales.