Business partnership manager jobs

At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution and ensuring that every interaction with Starlight is positive, personal and professional.

The Supporter Care Administrator plays an important role in supporting the delivery of excellent supporter care across all areas of fundraising and marketing. This role is ideal for someone who enjoys working with people, is highly organised with excellent attention to detail, and wants to develop their experience within fundraising and the charity sector.

You’ll enjoy communicating with supporters, taking time to understand their needs and helping them feel valued and appreciated. You’ll also take pride in supporting Starlight’s reputation for warm, responsive and efficient supporter care, while following clear processes to ensure donations and supporter data are handled accurately and securely.

Working closely with the Supporter Care Coordinator you will gain hands-on experience of supporter care, income processing and general fundraising administration, across a range of fundraising activities, including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations.

We're looking for a Cloud Infrastructure Engineer to design, automate, and optimise our cloud based infrastructure on a permanent basis. You'll build modern Azure solutions, automate processes using PowerShell, C#, Azure DevOps, Git, Bicep and ensure our cloud environment is secure, scalable, and efficient.

You'll manage and enhance key platforms including Azure, Microsoft 365, Active Directory, and Microsoft Entra, while overseeing monitoring, performance, and lifecycle management. You'll also strengthen security through proactive vulnerability management, automated remediation and robust backup strategies, supported by strong networking knowledge.

This collaborative role involves working closely with teams across the business, supporting day to day operations, and maintaining clear technical documentation. If you're passionate about cloud engineering and automation, this is a great opportunity to make a real impact.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a fortnight. Travel costs to the London office are not covered by the charity.

Age UK internal grade - 5LT

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Azure DevOps experience including pipeline creation, management, optimization, and release. A, I
Proven ability to architect and implement solutions across the Azure platform (App Services, Functions, Storage, Networking, Virtual Machines, etc.) A, I
In-depth experience with Microsoft Azure, with emphasis on automation and scripting. A, I
Proven experience deploying and managing IaaS and PaaS workloads on Microsoft Azure. A, I
Experience in effectively addressing vulnerabilities. A, I
Demonstrated ability to work autonomously and make independent decisions, as well as effectively collaborate with cross-functional teams. A, I

Skills and Knowledge
Advanced scripting skills (preferably PowerShell and C#) with demonstrated ability to build complex automation solutions. A, I
Proficiency with Git source control and workflows. A, I
Understanding of IaaS/PaaS/SaaS approaches to infrastructure and their trade-offs. A, I
Understanding of IT security principles. A, I
Understanding of the product lifecycle, from inception to decommissioning. A, I
Understanding of common networking concepts and protocols. A, I

Personal attributes
Strong communication skills, verbal and written. I

Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Infrastructure as Code experience deploying and managing Azure infrastructure programmatically through automation (Bicep, Terraform, or ARM templates). A, I
Experience with container technologies (Docker, Azure Container Instances, Azure Kubernetes Service). A, I
Linux management experience. A, I

Skills and Knowledge
C# development skills for custom tooling, Azure Functions, and automation utilities. A, I
Familiarity with monitoring and observability tools (Application Insights, Log Analytics, Azure Monitor). A, I
Relevant Microsoft Azure certifications (AZ-104, AZ-305, or AZ-400). A, I

What we offer in return

• * Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
  * Excellent pension scheme, life assurance, Health cashback plan and EAP
  * Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
  * Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
  * Blue Light Card Scheme
  * You Did It Awards - recognition awards from £100-250.

Additional Information

The role will be required to be in the linked office at least once a fortnight. In this case the linked office is One America Square.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Operations & People Support Officer

Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool

Job Purpose

This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.

You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.

Main Duties & Responsibilities

Fundraising & Office

• Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.

• Handle sensitive information appropriately, maintaining confidentiality at all times.

• Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.

• Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.

• Provide excellent customer care and donor stewardship in every interaction.

• Manage incoming mail, ensuring it is opened, distributed and responded to promptly.

• Process donations in line with established receipting procedures.

• Adhere to audit procedures and liaise with the Charity’s auditors.

• Maintain filing systems, ensuring safe storage and regular archiving of records.

• Support the senior management team, including organising meetings and room bookings.

• Undertake banking procedures, ensuring donations are accurately recorded and banked.

Hospital & Online Shop

• Process online shop orders in a timely manner.

• Run regular online sales reports for the Operations Manager.

• Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.

• Provide customer service in the hospital Atrium shop and support front desk cover as required.

• Cash up the till, ensuring all sales are accurately recorded and passed for banking.

Database Support

• Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.

• Produce analytical reports from the fundraising database for audit purposes.

People / HR Support

Provide People/HR administrative support in the following areas:

• Recruitment, including coordinating recruitment and induction of new starters.

• Volunteer coordination, ensuring a robust process from expression of interest through to induction.

• Ensuring all staff have DBS checks in line with Trust requirements.

• Administration of staff annual leave and absence reporting.

• Creating staff correspondence, including pay award, furlough and other required communications.

Other Duties

• Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.

• Be an active and supportive team member, contributing to team development and collaborative working.

• Attend and support fundraising events where required.

• Undertake any other reasonable duties as requested by your line manager.

Person Specification

Qualifications, Knowledge & Experience

Essential

• Experience managing a demanding and varied workload.

• Proven experience handling cash and working within audit and procedural controls.

• Strong customer service background.

Desirable

• Experience working in a charity.

• Experience using a CRM system or database.

• Experience using Shopify or other online sales platforms.

• HR experience or qualifications.

Skills & Attributes

• Commitment to equality, diversity and collaborative working.

• Excellent written and verbal communication skills.

• Ability to build strong working relationships.

• Self-motivated with a positive attitude in a fast-paced environment.

• Highly organised, adaptable and able to manage shifting priorities.

• Able to work effectively both independently and as part of a team.

• Strong understanding of data protection and confidentiality.

• Excellent IT skills, including Microsoft packages.

Additional Requirements

Essential

• Strong interest in working for a children’s health charity.

• Commitment to the values of Alder Hey Children’s Charity.

• Willingness to get involved across the Charity.

Desirable

• Willingness to occasionally work outside normal office hours.

Our Values

At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.

• Courage: We try new things, take risks and speak up. We are accountable and unstoppable.

• Together: We work as one team, celebrate diversity and empower one another.

• Passion: We care deeply about what we do and inspire others.

• Magical: We are creative, child-led and create special moments that go the extra mile.

Four-Day Working Week

In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.

Additional Information

This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.

Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Rees Parenting Support and Assessment Services Ltd is seeking an experienced self-employed Responsible Individual (RI) to provide strategic leadership and regulatory oversight for Tyre Hill House, our Ofsted-registered Family Assessment Centre.

This is a senior role with overall accountability for safeguarding, quality, and compliance, ensuring children and families receive high-quality, evidence-based parenting assessments delivered in line with statutory and regulatory requirements.

Working closely with the Registered Manager and Director of Service Development, you will work 1-2 days each week and:

• Act as the Ofsted Responsible Individual
• Lead a child-centred, trauma-informed culture
• Ensure full regulatory compliance and strong quality assurance
• Provide strategic oversight, professional challenge, and support to the leadership team
• Build effective relationships with Local Authorities and partner agencies

About You

You will bring:

• A Social Work qualification (SWE registered) or Level 5 Leadership & Management qualification
• Significant senior leadership experience within children’s social care or regulated services
• Strong safeguarding, risk management, and Ofsted knowledge
• Excellent leadership, communication, and analytical skills

This role offers the opportunity to play a pivotal part in shaping a high-quality service where the welfare and best interests of children are central to all decision-making.

The role is self employed, 1-2 days a week, £400 per day.

Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 12th February 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey
• Represent Keychange externally and explore opportunities for future service growth

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For

You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

What We Offer

• Salary of £37,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centered, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Deadline for submitting your application: 12 February 2026
• First screening interviews, remotely: 16 February 2026
• Full interviews in person in central London: 23 February 2026
• Start date: ASAP with consideration given to notice periods

ODI is seeking an exceptional Head of Global IT—a high‑calibre technology leader with high emotional intelligence, servant‑hearted authenticity, and a deep passion for strengthening the most persecuted Christians and praying for their connection with the global Church.

This individual will embody ODI’s ministry‑driven purpose, continually improving our operational effectiveness and safeguarding our security as we serve the persecuted Church. If you’re a mission‑aligned IT leader who thrives on building resilient systems that empower global ministry, this could be your next calling.

The primary responsibilities of the Head of Global IT are:

• Global IT team leadership and management (approximately 25 staff & contractors)
This includes business analysis, project and program management, solution design and selection, technical architecture, software development and maintenance, customer support, infrastructure, and cybersecurity.

• Alignment through influence
Build strong, trust‑based relationships with executives and functional leaders across fundraising and field operations, using influence, communication, and demonstrable value to drive voluntary alignment.

• AI and innovation
Champion the adoption of AI and automation (e.g., business analysis, software development, analytics, workflows, decision support) to improve program effectiveness, supporter engagement, and internal efficiency.
Promote the Enterprise Architecture, AI, and innovation processes to identify emerging technologies to help drive solutions that increase the value of IT support and services.

• Cybersecurity
Ensure effective cybersecurity posture globally, including policies, awareness, identity and access management, monitoring, incident response, and alignment with relevant standards and regulations.

• Global IT governance
This includes standards and policies that balance consistency with local flexibility, in close partnership with international leadership, fundraising bases, and field operational entities.
Lead and facilitate the creation of governing principles and a board to guide EA and AI decision‑making (e.g., foci, prioritization, value realization, allocation of roles and responsibilities) to enable the long‑term Ministry strategy.

• IT portfolio and program management
This relates to major technology initiatives, ensuring alignment with strategy, clear business cases, disciplined prioritization, and on‑time, on‑budget delivery.

• Infrastructure
Oversee Azure and Microsoft‑centric infrastructure, collaboration platforms (e.g., M365/Teams/SharePoint), and core business applications, ensuring reliability, scalability, and security for a 60+ country footprint.

• Networking
Provide oversight of vendors, partners, and outsourcing relationships to maximize quality, cost‑effectiveness, and mission fit.

Your Key Qualities

Open Doors believes that spiritual maturity, character, and behaviour are as important as competence. Therefore, the Head of Global IT is:

• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take IT decisions founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future IT leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Able to communicate complex topics in simple, compelling language for non‑technical leaders.
• Strong in integrity, stewardship, and accountability, recognizing the responsibility of managing donor‑funded resources.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
• Proven IT skills and experience in the areas of:
o Technology and architecture.
o Delivery and methods: proficiency in business analysis, requirements elicitation, and solution evaluation.
o Data, AI, and process improvement, including process mapping, optimization, and automation.

About the role

Working at equation means being part of a dynamic and passionate team, dedicated to creating a world free from domestic abuse, sexual violence and gender inequality.

Join Equation’s dedicated and highly skilled Children and Young People (CYP) team, a passionate and experienced group committed to creating safer futures for young people affected by domestic abuse. As CYP Service Manager, you will play a pivotal leadership role—guiding a motivated and enthusiastic team, driving service innovation, and ensuring our work continues to make a powerful and lasting impact across Nottingham City and Nottinghamshire. 

Working closely with the Head of Service, you will help shape strategic direction, develop high-quality practice, build strong partnerships and champion the voices of children and young people. This is an exciting opportunity to lead a well-established, impactful team and contribute to real, positive change in local communities. 

What we’re looking for

We are looking for someone who is confident, proactive and committed to delivering high-quality services for children and young people. The ideal candidate will be an inspiring leader who brings positivity, compassion and a solution-focused approach to everyday challenges. You will value collaboration, support others to achieve their best, and be able to make clear, child-centred decisions in a fast-paced environment. 

You will contribute: 

• Strong and confident leadership that motivates and supports an experienced and dedicated team 

• A calm, professional approach to managing complex and challenging situations 

• A commitment to equality, inclusion and amplifying the voices of young people
• A proactive mindset that drives improvement, innovation and excellent practice across the CYP workstream

How to apply

• Applications can be made via our recruitment portal. 
• CVs cannot be accepted. 

Closing date

• 9am on Monday 23rd February 2026.  Interviews will be held on Thursday 5th March 2026.

Location

• Hybrid working with 2 days in our Nottingham office

Salary

• £31,484.01 pa FTE, £25,527.58 actual salary for part time hours

Hours

• 30 hours per week, fixed term until 31 July 2027

Safeguarding

Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.

The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.

This post involves regulated activity with children and vulnerable adults.

Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.

In this role, you will develop as a finance professional through business partnering, strengthening financial processes and working within locally led model of international development. You’ll be part of small and mighty team working collaboratively. 

We are bold, we are brave and we’re not afraid to work differently. At All We Can, your working days will be filled with purpose and meaning as we strive for a world where every community has the power, dignity, and resources to lead their own future – creating just societies. Your role will be crucial to maintaining the financial health and integrity of the organisation. By ensuring accurate and timely processed financial records, collaborative working across the team, compliance with regulations, and efficient financial processes, you will support the organisation's ambition.

If you join us, some things you’ll also work on are:

• Maintaining and improving financial compliance, controls, procedures, and guidelines and supporting colleagues to understand and adhere to them. 
• Assisting in the preparation and delivery of the year-end audit 
• Providing high quality business partnering and developing solutions to shared problems within and outside of your immediate team and to other teams in day-to-day business and for specific processes/projects.

We are looking for someone with previous finance experience in charity sector – fully or part-qualified ACCA/CIMA/ACA, and strong collaborative and relational skills to work with different colleague across the organisation. You will be a person who can take initiative, solve problems and get things done timely. 

The team you’ll be joining is split between the UK and our six priority countries. In this team, we value participation, inclusive decision-making and good relationships. We also care for each other and create a sense of purpose-driven community. In our organisational culture we work towards trust and accountability, personal development, inclusion and care and being anti-racist. 

For full list of accountabilities and requirements and the recruitment process, please see the application pack.

Location: The contract for the role is London-based – it means that while you can be working anywhere in the UK, you are responsible for the cost of your travel to the London-based office. On a regular basis we ask everyone to be in the office once a month for team day and every other month for Finance and Resources Team Day. Other meetings will happen that will also require in-person presence, but we can’t specify now how frequent they might be.

Why should you work with us?

• We pioneer locally led partnership-based international development model
• Everyone’s welcome! At All We Can, everyone’s welcome irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We’re committed to building inclusive and caring culture. We value and respect the diversity of our employees and aim to recruit people who reflect diverse communities. We have policies and procedures in place to ensure that everyone’s treated fairly and consistently at every stage of your employment, and we are open to consider reasonable adjustments for disabled people.
• We’ll support your growth and development

Important note about completing your application – please read 

When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. Only applications that answer the questions will be considered. We’ll not consider answers which say ‘Please see the CV’. The scoring is primarily- based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers.  

We look forward to receiving applications from people from variety of backgrounds and with different experiences. If you would like to find out more about the role or organisation, we encourage you to get in touch.

Use of AI is monitored and if applicants have used it then they are required to declare this.

This role is responsible for working collaboratively with the Head of Fundraising to develop and deliver our annual portfolio of events (including RDA UK organised events, securing places in third party events and supporting in aid of events), introducing new local fundraising opportunities, and building relationships within community groups. 

• To work collaboratively with the Head of Fundraising to deliver RDA UK’s community and events fundraising programme, ensuring income targets are achieved or exceeded.
• To explore, develop, and manage an RDA UK flagship event.
• To oversee and develop our challenge events programme, including open and bespoke overseas challenges.
• To build strong community partnerships and supporter networks, maximising engagement across the UK.
• To provide excellent supporter stewardship, ensuring every fundraiser feels valued and motivated.

RDA is committed to creating a workplace where everyone belongs. We welcome applications from talented candidates of all backgrounds, abilities, and experiences, and celebrate the diversity that makes our team stronger.

Job Title: Head of Finance and Infrastructure

Location: St. Edmunds Office, York. YO10 4UX, Flexible hybrid office and home working available.

Department: Executive

Type (full time/part-time): Full time

Reports to:  Chief Executive Officer

Perm/FTC: Permanent

Organisation Overview:

We are Age UK York, a local independent charity which exists to support the older people of York and those around them. For over 50 years our team of staff, volunteers and supporters have helped us to offer a wide range of services providing vital and trusted support so often when it is needed most.

Our vital work is needed today as much as ever and we ever welcome people to join our team as together we realise our shared mission of making a positive difference to the lives of the older people of York.

Job Summary:

Age UK York is offering an exciting opportunity to join our fantastic team and support our vital work here in York.

We are looking to find for our new Head of Finance and Infrastructure role and someone who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.

You will manage our brilliant team across our Finance and Infrastructure team with a focus on strong financial management together with those underpinning arrangement on which our work is build from ICT, Health and Safety and how we harness data and insight. With both internal and external focus the role will lead on our financial management and helping our organisation to make every penny entrusted to us count as we develop, manage and realise our financial goals and the difference the enable Age UK York to make in supporting older people and those around them across York.

You will provide leadership across our organisation as a member of our Senior Leadership Team and work closely with our Board of Trustees.

The opportunity offers an excellent benefits package and not only take forward the strong legacy from our current team though bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.

. Our Head of Finance and Infrastructure will play a pivotal and valued role in working across our organisation and with our wonderful support function team in enabling the effective foundations of all we do and driving forward our shared goals and our commitments into the future.

Key Responsibilities:

We are looking for an experienced financial manager with a keen eye for detail and drive for high performance, continuous improvement and team work. With an ambition and drive to make a telling contribution and strengthen our charity and the difference we can together make in supporting older people  and communities.

We recognise that whilst our role has a financial management focus there is a broader-ranging role, and you may not have experienced all aspects of it before, but if you have:

· Experience and success in leading financial management for an organisation

· Managed a team providing support, motivation and nurturing talent and opportunity

· Experience in providing leadership within an organisation and an eye for detail in strengthening working practices.

· A track record of building and maintained successful partnerships;

· Experience in leading teams in successfully delivering finance and support functions

· The ability to readily transfer your existing experiences and skills to a new challenge;

· Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills

We would love to hear from you.

We’re looking for someone who:

· Demonstrates strong leadership and people management skills, with experience of leading cross function teams.

· Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.

· Demonstrates wider leadership qualities including contributing to overarching organisational strategic priorities.

· Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnership as an ambassador for our organisation

· Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.

· Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;

· Strong attention to detail and inquisitiveness qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.

Qualifications, Skills and Experience:

· Ability to prepare, manage, monitor and report on budgets.

· Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.

· Experience of line management and support, motivation and development to colleagues and collective team.

· Experience of supporting the development and delivery of high quality services through financial management and support to operational colleagues.

· Effective understanding of financial statistics and accounting principles.

· Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.

· Passion and commitment to work within a not for profit organisation and support a team approach in working to help others.

· Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.

Salary and Benefits:

· £39,527 (FTE) per year

· A genuinely friendly and supportive environment

· Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.

· Birthday day off

· Enhanced sick pay after 6 months of service

· Flexible work schedule 

· Potential for funding towards professional qualifications 

· Employee discounts

· Free eye test 

· Free flu jab 

• Free DBS (Disclosure and Barring Service)

Application Deadline: Monday 23 February at 10am

Interviews:

Should your application be successful, you will be invited to a first stage interview on Thursday 5 or Friday 6 March. Final interviews are planned to take place during the week commencing 16 March 2026. Thank you and good luck.

Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Job Description

The Listening Place (TLP) is an award-winning charity providing face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living.  Since opening our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers. 
 

This is an exciting opportunity to join a small, dedicated team and play a vital role in helping TLP to grow and support more people struggling with suicidal feelings. You will manage two key growth areas in fundraising: community and corporate. By crafting exciting partnership proposals and delivering high-quality events, you will help TLP build on its fundraising success in these areas.  You will use your relationship management skills to keep donors not just satisfied but motivated to support TLP.  
 

We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty (such as dyslexia) or a medical condition that may affect your performance during the selection process or in the role, we are very happy to make reasonable adjustments to support you. 

Scope and purpose

The Corporate and Community Fundraising Manager will be the second most senior position in the fundraising team and will lead on the development of TLP’s community and corporate fundraising streams. Having seen significant growth over the past five years, from circa £50k per annum, to more than £400k, the post holder will oversee the continued development of these fundraising streams. The post holder will achieve a strong return on investment by proactively identifying new leads, effectively stewarding supporter relationships and providing an engaging and exciting ways for individuals to support The Listening Place. As a senior member of the fundraising team, the post holder will also build a successful, committed team, driving performance and contributing to the strategic direction of TLP’s fundraising function. 
 

Duties and responsibilities

1. Deliver the continued growth of corporate and community fundraising at TLP (combined £475k target in 2026/27) in line with investment in this area to help ease the pressure on major donor and trust fundraising.
2. Generate new corporate and community fundraising leads by mapping TLP’s volunteer and supporter networks as well as exploring cold leads which align with TLP’s mission and vision.
3. Develop engaging, inspiring materials to help secure new corporate leads including presentations, brochures and video.
4. Represent TLP externally at corporate and community events, networking opportunities, and sector forums to raise awareness and build strategic partnerships. 
5. Deliver and oversee excellent stewardship with all corporate and community supporters, establishing effective, long-lasting relationships with supporters and stakeholders including a creative approach to thanking supporters.
6. Develop materials and build a personal brand which inspires volunteers to participate in TLP events or to run their own fundraisers.   
7. Manage an exciting and engaging roster of annual events for volunteers and corporate fundraisers to participate in, including creating new events based on supporter data, as well as looking for ways to improve existing events and phasing out events where necessary.
8. Monitor and evaluate fundraising performance, using data and supporter feedback to refine strategies, improve engagement, and encourage growth. 
9. Work closely with the Head of Fundraising and Communications to forecast income in community and corporate fundraising as well as setting budgets that enable us to deliver on ambitious targets whilst still delivering a competitive return on investment. 
10. Establish effective relationships across the staff and volunteer network which creates a culture that supports fundraising within TLP whilst also enabling volunteers to focus on TLP’s core mission and vision.
11. Build a dependable, detail-oriented team to support the administrative management of corporate, community and individual giving at The Listening Place whilst encouraging their development as TLP fundraisers in their own right.   
12. Undertake any other duties as requested by line management and in line with business needs

Person specification

Essential requirements 

• Self-starter with excellent verbal and written communication skills able to translate TLP’s model into compelling materials and pitches. 
• Strong interpersonal skills - a relationship builder with a flexible, entrepreneurial approach, the ability to develop and maintain strong working relationships with donors, volunteers and internal stakeholders.
• Highly organised - excellent time management skills, the ability to prioritise own workload and multi task to meet targets and deliver events.
• Good understanding of event management including problem solving skills and an ability to adapt quickly when encountering obstacles.
• A strategic mindset, with the ability to identify trends, plan ahead and build clear plans based on data.
• Computer literate - familiar with common Office programmes and fundraising databases.
• Clear understanding of and ability to apply the legislation affecting corporate and community fundraising. 

Desirable 

• Successful track record of delivering community fundraising programmes and activities.
• Fundraising / marketing qualification.
• Experience of managing volunteers. 
• Knowledge and appreciation of mental health issues/suicide prevention in the UK. 

Benefits: 

• 3% employer contribution towards pension 
• 25 days annual leave plus bank holiday
• Access to Medicash health benefits and critical illness cover after three months of employment 
• Employee Assistance Programme 

Application process: Please submit a CV and cover letter (maximum one A4 page) by Friday 18th February.

Who we are –

Home-Start Portsmouth is a local family support charity based in Portsmouth, providing outreach services, free Stay & Play groups and working within the Portsmouth Family hubs as part of the Best Start in Life offer in the city. Portsmouth is one of the most deprived cities in the country, and many of the families we support are living with many adversities.

We are a volunteer led service providing parents and carers with the support and guidance they need to ensure the best possible outcomes for their children and their family. We empower families to thrive by providing child-centered family support and in 2025 we supported 1000 unique families across our 12 projects with the support from our 110 volunteers.

Our impact is measured and significant for the families we support and as a result, children will experience improved wellbeing and development. Our focus is to build a compassionate community of support for families, parents and children – because childhood can’t wait.

Our next chapter -

We are at a pivotal moment in the journey of Home-Start Portsmouth. After 25 years of exceptional service, our current CEO is stepping down, marking the end of an era and the beginning of an exciting new chapter for the charity. Over the past few years, we have grown to more than three times our original size, expanding our reach, services, and impact across the community.

Rising levels of need, increasing pressure on family services, and evolving external factors mean that demand for our support is growing. To meet these challenges, we are committed not only to sustaining our growth, but to strengthening it in a purposeful, strategic way by exploring new delivery models, new funding streams, and new partnerships that will secure the future of the organisation.

The new CEO will shape and inspire this next phase of development, whilst embodying the values and ethos of the charity.  They will drive our future sustainability, develop strong external partnerships, and increase our influence locally ensuring that the charity remains resilient, relevant, and impactful.

Why this role matters -

Changing children’s futures is at the heart of everything we do. Families today are facing unprecedented pressures. Home-Start Portsmouth exists to stand alongside these families by providing practical, emotional, and relational support at the earliest possible stage, helping parents build confidence, resilience, and stability so children can thrive.

This is a rare opportunity to lead a transforming charity with extraordinary potential. The CEO will play a defining role in shaping the next era of Home-Start Portsmouth, ensuring that our mission is not only protected, but reinforced. The role directly influences the lives of children and families where the decisions made, the culture shaped, and the partnerships built by the CEO will determine how many families we can reach, how well we can support them, and how lasting that change will be. This is leadership with purpose where strategy, compassion, and impact come together to create lasting change.

Role Purpose  

To provide inspirational, and strategic leadership to Home-Start Portsmouth (HSP), ensuring the charity delivers on its mission that no parent is unsupported in raising children and giving them the best start in life. The CEO is accountable for organisational performance, culture, sustainability, safeguarding, and impact, working in close partnership with the Board of Trustees. 

Location: Home-Start Portsmouth 

Reports to: Board of Trustees

Hours: 32-37 hours pw (over 4-5 days) 

Salary: £57, 000

Main Responsibilities 

1. Strategic & Executive Leadership 

• Lead the development, delivery and review of HSP’s vision, strategy and long-term business plan in partnership with the Board. 

• Translate strategic priorities into measurable operational plans and outcomes 

• Anticipate changes in policy, funding and the wider operating environment 

• Champion innovation, continuous improvement and effective use of technology 

2. Organisational Leadership & Culture 

• Build, lead and inspire a high-performing Senior Leadership Team 

• Shape a values-led, inclusive and accountable organisational culture 

• Oversee performance management, succession planning and leadership development 

• Act as a visible, approachable leader and role model across the organisation 

3. Service Delivery & Impact 

• Hold overall accountability for safe, high-quality and cost-effective services 

• Ensure services are responsive, evidence-led, and meet the needs of families and children 

• Oversee delivery against contracts, KPIs, budgets and timelines 

• Ensure robust impact measurement and reporting to funders, partners, and trustees 

4. Governance, Safeguarding & Risk 

• Work closely with the Chair and Board to maintain the highest standards of governance 

• Lead a strong safeguarding culture and ensure full regulatory compliance 

• Identify, manage, and escalate organisational risks appropriately 

• Ensure policies, controls, and assurance frameworks are robust and current 

5. Financial Leadership & Sustainability 

• Secure and diversify income through bids, partnerships, and fundraising 

• Set and manage budgets, ensuring strong financial control and value for money 

• Provide clear, timely financial and performance reporting to the Board 

• Ensure the long-term financial sustainability of HSP 

6. External Relations & Influence 

• Act as the public face and lead spokesperson for HSP 

• Build and maintain strategic relationships with funders, commissioners, partners, and supporters 

• Lead key partnerships and commissioning relationships 

• Strengthen HSP’s reputation, profile, and influence locally and nationally 

7. Authority & Accountability 

• Full executive accountability for organisational performance and delivery 

• Authority to make operational decisions within agreed strategy, budgets, and policies 

• Responsibility to escalate significant risks, safeguarding, HR, and governance matters to the Board 

The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as detailed above. 

Person Specification 

Experience & Knowledge

• Experience leading organisations at CEO or senior level; able to translate vision into measurable plans and respond to change. 

• Strong understanding of charity governance and safeguarding 

• Experience of financial management and income generation 

• Knowledge of services for children and families (Desirable) 

Abilities and Skills 

• Strategic leadership and sound judgement 

• Ability to lead, motivate and develop senior teams 

• Build and run a motivated and effective team 

• Manage performance, direct reports, set objectives, monitor, feedback, appraise 

• Network across sites, manage communications and standards 

• Coach and develop others 

• Excellent communication and influencing skills 

• Strong stakeholder and partnership management skills 

Attitude 

• Leads with integrity, transparency, and authenticity 

• Values-led and committed to equality, diversity, inclusion, and safeguarding 

•  Inspires trust, confidence, and high performance in others 

• Resilient and adaptable, able to lead calmly through change and uncertainty 

• Approachable, visible, and engaged with staff, volunteers, and partners 

• Courageous in decision-making and willing to challenge constructively 

• Balanced and fair, applying consistent judgement while remaining flexible 

• Passion to help families and children

Safeguarding and Safer Recruitment 

Home-Start Portsmouth is committed to safeguarding and promoting the welfare of children and families and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake safer recruitment checks, including an Enhanced DBS check, satisfactory references, and any other checks relevant to the role. 

L&W is growing our research team and looking for a Head of Research to lead innovative, impactful research and evaluation projects across our focus areas of employment and skills.

This role will expand our capacity to win and deliver evaluation and qualitative research, while strengthening our methodological capability. We’re open-minded about what that means—but we want people who can go beyond standard process evaluations and basic qualitative approaches. You might have experience mapping and evaluating complex system-level change, applying realist evaluation methods, or developing co-design and participatory research projects. You will have have applied these while working alongside the practitioners and policymakers who need these insights to make decisions.

You will join a team that is enthusiastic about learning and improving, and a peer group of experienced qualitative and quantitative research leaders who you will work alongside.

If you have research consultancy experience and want to join a purpose-driven organisation that delivers real impact locally and nationally, we’d love to hear from you. But you might come from a different professional background and still meet our criteria. 

Location: Hybrid working: 40-60% in an L&W office. Our offices for this role are currently in Leicester and London, but if you are based elsewhere, please contact us to talk about how the role could work for you.

Team:Research and Development

Salary:£45,650-£59,080 per annum (pro rata), dependent on experience and location

Duration:Permanent

Working hours:0.6 to 1 FTE, with flexible working supported (eg, condensed hours, flexible start and finish times

Main Purpose

The Head of Research: Evaluation and Qualitative Methods is a new post for L&W – as we seek to deepen our capability and expand our capacity.

The post-holder will direct research projects across all of our areas of work, providing specific leadership and expertise in programme and system-level evaluations, and projects mobilising innovative or advanced qualitative methods (such as system mapping, co-design methods, ethnographic methods, creative methods and/or theory-based/realist evaluation).

They will work with the Head of Research: Employment and Better Work to develop the wider qualitative and evaluative skills of the wider research team.

They will also play a key role in leading and writing responding to tenders and working with colleagues to develop pro-active research proposals that fill key evidence gaps and respond to the interests of our funders. They will be a good relationship manager – who can understand what commissioners are interested in, and shape projects to deliver meaningful insights that solve the problems practitioners and policymakers face across employment and skills.

Duties and Responsibilities

Leadership and management

• Line manage members of the R&D team
• Co-lead the qualitative methods group at L&W: supporting the wider research team to develop their skills. 

Income

• Write and contribute to reactive and proactive funding proposals across L&W’s areas of work, with a specific focus on process and theory-based evaluations, and proposals using advanced/innovative qualitative methods
• Build relationships with current and potential funders
• Identify and build relationships with research partners

Impact

• Ensure that all projects under their direction generate meaningful insights and recommendations that respond to the real-world concerns and challenges faced by practitioners and policymakers
• Communicate insights clearly and effectively to funders and other stakeholders

Delivery

• Act as Project Director for research and evaluation projects: liaising with funders; shaping research proposals and plans; supporting project managers; leading project meetings; ensuring project margins are delivered effectively; carrying out research directly where appropriate
• Work with External Affairs team to develop appropriate comms and influencing plans for projects under your direction
• Use your research skills and experience to support the wider development of the Learning and Work team

Person Specification 

Expericence 

Experience of delivering and directing high-quality programmes evaluation and policy-relevant research: shaping research plans, working with funders and delivering meaningful insights -Essential 

Experience of responding to research and evaluation tenders and writing proposals. -Essential 

Experience of managing, supporting and developing researchers and research managers -Essential 

Experience of carrying out research and evaluation in the areas of employment and skills -Desirable

Skills

Advanced qualitative evaluation and research skills, eg. One or more of theory-based evaluation, ethnographic methods, creative/art-based methods, co-design methods, system-level evaluation -Essential 

Effective and efficient relationship management -Essential 

Clear and direct written communication style -Essential 

Knowledge

Knowledge of, and commitment to, L&W’s charitable aims and purpose -Essential 

Demonstrable knowledge in the areas of employment and skills policy and practice -Desirable

Learning and Work Institute works across the UK. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.

At ELHAP, we provide adventure play to hundreds of children and young people with disabilities from across East London and Essex. 

We have an exciting opportunity to join our growing fundraising team as we look toward the charity's 50th anniversary in 2026.

The ELHAP Volunteer and Community Events Officer will play a pivotal role in enabling ELHAP to achieve its goals - helping us to reach more supporters and raise vital funds through volunteering partnerships and community fundraising events. You’ll be at the heart of building relationships, creating impact, and driving income that directly transforms the support available for children and young people with disabilities.

Reporting to the Fundraising Manager, the Volunteer and Community Events Officer will be the driving force behind volunteer recruitment, ensuring ELHAP has a thriving network of passionate, well-supported volunteers who feel valued and are making meaningful contributions to our mission. You'll manage the complete volunteer journey - from attraction and onboarding through to retention and recognition - creating rewarding experiences that keep volunteers engaged and motivated.

Alongside volunteer management, you'll take the lead in planning and executing fundraising events that bring our community together, raise vital funds, and celebrate ELHAP's work. You'll also support individuals, groups, schools, and businesses undertaking their own fundraising challenges on our behalf.

This is a hands-on role perfect for someone who thrives on building relationships, loves bringing people together, and can juggle multiple projects with creativity, energy, and excellent organisational skills. You'll work collaboratively across the team to ensure every volunteer interaction and event strengthens ELHAP's presence and impact in the community.

This is a highly rewarding position for a creative and dynamic individual to make a genuine difference to families of children and young people with disabilities from across East London and Essex. 

Ideally, you will bring the following to the role:

• Experience in event planning and delivery, ideally within a charity or community setting
• Experience in fundraising activities or supporting fundraising campaigns
• Experience of volunteer recruitment, management, or community engagement
• Knowledge of safeguarding practices in a youth or community setting.
• Exceptionally well organised with strong project management skills and the ability to manage multiple priorities simultaneously
• Warm, personable, and approachable and able to build strong relationships with volunteers, supporters, and community partners.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences
• Warm, personable, and approachable with a genuine passion for community engagement and volunteering
• Proactive, solution-focused approach with a "can-do" attitude and ability to work independently.
• Confident and adaptable, comfortable working in a fast-paced environment with changing priorities
• Collaborative team player committed to building positive working relationships and supporting colleagues
• High level of integrity and commitment to ELHAP's values and mission
  
   

This post is exempt from the Rehabilitation of Offenders Act 1974; the successful applicants will be expected to undertake satisfactory DBS Enhanced Disclosures. ELHAP is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

ELHAP Charity Registration No: 1077508. ELHAP is an equal opportunities employer.