Business planning and performance manager jobs
Job Purpose
We are looking for a CEO with a passion for animal welfare, who will contribute to our mission of rescuing, rehabilitating, and re-homing animals in need. Our new CEO will want to actively promote kindness and the prevention of cruelty to animals, and be driven by a desire to give those in our care a second chance in finding their forever home.
They will expand our profile across the Blackpool and North Lancashire region, working closely with the trustees to create a robust business plan, and have overall responsibility for the Branch Centre, our shops and the day to day running of the charity
Role Responsibilities
People
Have overall responsibility for all branch employees, including recruitment, employee development and performance assessment.
Income Generation, Fundraising and Publicity
Lead income generation, actively championing and contributing to fundraising events, whilst introducing new ideas and new activity.
Have overall responsibility for the Branch retail operation, working closely with the managers to ensure that individual shops meet annual sales targets.
Work with the trustees in developing the retail strategy and the growth opportunities of new outlets.
Digital Media and Marketing
Be responsible for developing the use of digital media to deliver the charity's vision, mission and strategy.
Work with the trustees to develop a marketing strategy, helping our Branch reach more people and generate additional income.
Financial Performance, Governance and Administration
Together with the trustees, develop and implement robust policies, procedures and controls in line with RSPCA guidelines and law, and produce annual budgets and reports for the Branch.
Security, Maintenance and Health and Safety
Ensure the Branch fulfills its duty of care for the health and safety of employees, volunteers and others on site, and have overall responsibility to ensure that the buildings, land and equipment belonging to the Branch are maintained in a safe and secure manner.
Animal Welfare
In collaboration with the Animal Centre Manager, ensure the Branch delivers on its commitment to care for and ensure the welfare of animals, overseeing compliance with RSPCA standards and policies, relevant legislation and best practice in the provision of animal welfare services.
Person Specification
You have:
- A passion for the care and welfare of animals
- A proven track record of leading and motivating people to deliver the strategic aims of a business/charity
- Excellent written and verbal communication skills, and also the ability to listen to the opinions of others
- Excellent organisational skills and the ability to multi-task
- A desire to design and implement systems and processes, enabling delivery of our overall strategic aims
- A full UK driving licence
You have expertise and experience in:
- Operating at a senior strategic leadership level
- Project management and business planning
- Business development and growth
- Budget management
- Business and financial reporting
- The use of technology and digital media
You are:
- Flexible, with an ability to adapt to different situations and willing to 'get your hands dirty'
- A people person who is approachable and enjoys working with others, communicating effectively to build strong relationships
- Proactive and forward-thinking with an ability to plan ahead
- Able to prioritise conflicting demands and thrive under pressure
- Committed to the highest levels of integrity and effort
Shortlisted candidates will be contacted after the closing date and Interviews will be held on a day to be confirmed in June.
Please apply to be our new CEO by submitting an up to date CV and supporting statement (two page maximum) outlining your suitability for this rewarding and worthwhile position.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Fundraising Manager
Reports to: Fundraising Director
Contract Type: Full-time, Permanent
Location: Based from one of our RTS offices with the expectation of at least 2 days a week in the office, with some flexibility to work from home, subject to business requirements and line manager approval.
Hours: 5 days per week (37.5 Hours) Worked between Monday- Friday
Salary: £44,261 - £47,868 (5% employer pension contribution, Medicash and group life assurance, 27 days annual leave per annum for FTE plus bank holidays)
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Role Summary
We are looking for a motivated and dynamic individual who is passionate about collaboration and community-led change. If you believe in the power of strong, connected communities, this role is for you. You will need good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which is essential in creating positive, lasting change.
As a Fundraising Manager, you will be responsible for managing a mixed portfolio of supporters with a view to growing this pool to deliver a mixture of revenue which can sustain and grow our ambitions and work. This will involve taking responsibility for nurturing and growing an existing philanthropic pool of funders whilst identifying, cultivating and mapping new high value opportunities, in excess of £75k. For your portfolio you will manage donor acquisition strategies, proposal writing and stewardship and supporter journey planning.
The role involves securing funding from various sources, including trusts, corporations, and individuals, to support the charity’s mission. This includes developing and maintaining strong donor relationships, managing a portfolio of donors, and managing fundraising pipelines.
The ideal candidate will therefore be proactive, results-driven, and skilled in developing insight-led strategies, managing solicitations, along with the ability to create processes, gather insights, and propose budgets. You’ll be passionate about continuous improvement, have a proactive attitude and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment, working with a supportive and forward-thinking team.
Key Objectives:
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As a member of the Fundraising team, you will work across all parts of the fundraising process, from prospect research all the way through to the fundraising ask.
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You will work collaboratively within the Fundraising team and the wider organisation to develop compelling fundraising proposals for corporate donors, high net worth individuals, community appeals and trusts and foundations.
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You will seek out and identify patterns of prospect and funder data and behaviours which inform our growth and generate ideas and solutions
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You will problem solve with others enabling planning and anticipation of challenges and opportunities
Fundraising Objectives:
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Develop a high value pipeline of prospects and funders which has a balanced approach across acquisition, retention and uplift to meet team targets and which provides the best supporter experience.
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Manage a personal portfolio through all stages of the fundraising cycle, within an overall fundraising team target, demonstrating an understanding of how to mitigate risk, maximise return on investment and give a focus to unrestricted income generation.
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Manage and cultivate prospect and funder relationships in their entirety, with responsibility for planning briefings, proposal writing, stakeholder engagement, reporting, stewardship, delivery, and evaluation.
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Research, prepare, and submit high-quality grant applications to charitable trusts, foundations, and other funding bodies utilising different funder approaches including bids, applications, proposals and EOIs, all delivering high-quality experiences and materials to secure funding.
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Monitor and report on the progress of fundraising activities and grant applications, providing regular updates to the management team.
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Plan and write bespoke engagement plans (e.g. stewardship reports), including report-writing and impact analysis, and coordinating event and PR milestone activities.
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Work with internal & external stakeholders to develop new projects and ensure donor requirements and engagement opportunities are met.
Team and Operational Objectives:
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Help colleagues and supporters overcome any challenges and maximise their fundraising efforts.
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Manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers
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Support funder account management and compliance through planning, financial budgeting, and record keeping.
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Ensure that systems and processes are effective, and that our database is updated and utilised as the central source of information for recording income, supporter interactions and reporting.
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Ensure all supporters are appropriately thanked and help develop specific supporter journeys.
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Identify potential funding opportunities and contribute to philanthropic discovery exercises across new territories and themes
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Build and maintain relationships with a range of stakeholders from corporate partners through to community groups.
Please note the key responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business needs.
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Person Specification
Experience (essential)
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Experience in a charity fundraising role.
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A successful track record of building strong internal and external relationships and generating income from a broad range of funders
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Experience in fundraising preferably from Trust and Foundations; both family, corporate and individual, and partnership bid development.
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Experience in all aspects of donor cultivation (research, writing, follow-up, and stewardship), required
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Experience closing gifts at the six-figure level, including complex gifts using a variety of giving vehicles
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Pipeline development and management thereof, to ensure multi year planning and team financial target contributions are reflected.
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Proven track record in achieving financial and non-financial targets and in forecasting/ setting KPI’s
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Experience in identifying and acquiring new business opportunities and creatively retaining long term funder relationships
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Knowledge of prospect research techniques
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Maintaining a library of templated materials
Experience (desirable)
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Knowledge of place-based fundraising
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Experience working with under-represented communities
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Enthusiastic “all hands-on deck” style team player; able to operate and collaborate across multiple teams and thrive in a fast-paced culture
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Advancing or building digital capabilities to support work activities
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Managing relationship milestones in collaboration with colleagues to include performance tracking, solicitations and reporting
Skills (essential)
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Commitment to the aims and ethos of Right to Succeed and a genuine desire to bring about positive change for children and young people.
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Knowledge or experience in a broad range of high value income generation practices and legislation
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Highly proactive and organised, with strong project management skills including multitasking and attention to detail
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An ability to identify, research and qualify potential donors and explore networks.
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Excellent written and verbal communication skills, with the ability to adapt messages to different audiences and craft compelling grant proposals
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Ability to nurture, develop and promote effective relationships and communicate with colleagues, community members and funders
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Strong cross team planning and organisation skills ensuring lead time processes for tight deadlines, consultation and proofing
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Experience in utilising a range of printed and electronic resources and in working with databases to build a strong pipeline of funding and diverse portfolio of supporters
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Confident networker and relationship builder with excellent interpersonal, presentation, and negotiation skills
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Understanding of financial planning and business plans, ability to analyse accounts and data to inform funder activities, decision making and forecasting.
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Demonstrable IT skills and the ability to learn detailed processes quickly and accurately.
Qualifications & knowledge (desirable)
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Awareness of local areas, key challenges and understanding of current contexts
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In-depth knowledge of education improvement and community development
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Demonstrated experience with Google Suite, fundraising CRM, project management tools
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CIOF or equivalent sector membership or qualification
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Sector Peer Network Participation and knowledge building
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Fundraising compliance knowledge – inc Data Protection and Due Diligence
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Timetable
Applications invited by 12:00pm Monday 19th May 2025
First Stage Interviews: Ongoing as applications received
This will be a two-stage interview process with a task to be prepared for stage 2.
Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible.
These dates may be subject to change.
The client requests no contact from agencies or media sales.
Goodman Masson are excited to partner exclusively with Newground Together to recruit a Business Improvement District (BID) Manager for Blackburn. We have an exciting opportunity for an experienced and dynamic Business Improvement District (BID) Manager to join our team and lead the strategic development of Blackburn Town Centre's BID. Working closely with the Director and the BID Board, you'll play a pivotal role in shaping the future of the town centre, delivering innovative initiatives and managing stakeholder relationships that will drive positive change and lasting impact. This is a unique opportunity to make a real difference in the heart of Blackburn by championing projects across marketing and events, safety and security, environmental improvement, and business support.
Newground Together: a social enterprise and proud member of the Together Housing Group, is the accountable body for the Blackburn Town Centre BID. Our mission is to create vibrant, resilient communities, and this role is central to that mission. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Info on the Blackburn BID can be found at
The application deadline for this role is 06/05/2025, with assessment centre scheduled for the following week. Please apply as soon as possible, as the application may close earlier.
Outline of Key responsibilities in the Business Improvement District (BID) Manager for Blackburn role...
As BID Manager, you will lead across the four priority themes:
- Marketing & Promotion - Position Blackburn as a lively and attractive town centre.
- Safe & Secure - Champion a safer, more welcoming environment for everyone.
- Clean, Green & Sustainable - Drive forward environmental improvements and sustainability.
- Business Support - Provide essential information, advice and advocacy for local businesses.
You will also:
- Build strong local partnerships and act as the lead contact for BID members and stakeholders.
- Drive stakeholder engagement and involvement in delivering BID priorities.
- Develop, implement and monitor the BID Delivery Plan in collaboration with key partners.
- Provide regular written and verbal updates to the BID Executive Board and stakeholders.
- Manage contractors and service providers, ensuring project quality and performance.
- Monitor outcomes against key performance indicators and share best practice across the partnership.
- Identify and secure external funding and sponsorship to enhance BID delivery.
- Manage the BID's annual budget in line with financial procedures and controls.
- Ensure all activities align with safeguarding, GDPR, health and safety, environmental and EDI policies.
We're Looking for Someone who has...
- Holds a full UK driving licence and has access to a vehicle.
- Has experience in building and managing strategic partnerships and stakeholder relationships.
- Is a confident communicator, skilled in negotiation and influence.
- Has a track record of managing complex projects and services with measurable outcomes.
- Brings experience in marketing, communications, and/or event management.
- Thrives in a busy, community-focused environment with the ability to inspire and lead.
In return, we are offering the successful candidate in the Business Improvement District (BID) Manager for Blackburn...
- Starting salary: £45,259 per year
- Annual Leave: 27 days rising to 32 with service, plus bank holidays
- Hybrid working model: A strong presence in Blackburn town centre is required. Your schedule may involve being out and about three days a week and spending two days working from home.
- A flexible working environment, with a range of family friendly policies
- You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
- Wide range of technical, professional, and personal development training opportunities
- Attractive pension scheme
- Health and wellbeing benefits including access to GPs
- A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
- We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
- To view the full range of our award winning benefits click on the
We reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Sightsavers is looking for a Legacy Manager - a vital role within our in-house Legacy team to manage and operate the administration of all legacies received by Sightsavers
Salary: £45,000 - £50,000 per year - depending upon experience
Location: UK remote - with occasional travel to Haywards Heath, West Sussex when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
Each year Sightsavers receives over £10m from gifts in the wills of our generous supporters. Administering these gifts sensitively and professionally is vital for us to continue to grow this key income stream and eliminate avoidable blindness and promote the rights of people with disabilities through our work.
Responsibilities:
Reporting to the Head of Legacies, the Legacy Manager will manage and operate the administration of all legacies received by Sightsavers in the UK and Ireland, liaising with Executors, Solicitors, Trust Corporations, together with Legacy Managers/ Officers at other charities.
Key duties include:
• managing and developing our small, dedicated legacy team
• maximising potential funds for Sightsavers, whilst protecting the reputation of the charity
• optimising the collection of legacy income in line with current legal frameworks
• complying with internal and external audit and compliance requirements in relation to legacy administration
• providing a legal and advisory service through the Head of Function
• maintaining all case documentation and records
• responsibility for and managing of the Legacy Officer and Legacy Assistant
About you - skills and experience
We are looking for an individual with outstanding customer service and strong technical and influencing skills as well as bags of tact and diplomacy and a team ethos.
You will have:
- previous experience in Charity Legacy Management or equivalent areas of specialism in the legal sector, ideally with managerial responsibility, with the Institute of Legacy Management Certificate CICLA (Certificate in Charity Legacy Administration), STEP (Society of Trust and Estate Practitioners) qualification or equivalent
- demonstrable experience of working in a senior position in the legacy department of a charity or Probate department of a firm of Solicitors, Bank or Trust Corporation
- good finance and accounting knowledge, particularly estate accounts, investment management and share valuations
- strong knowledge of relevant Charity Law legislation
- strong knowledge of relevant Probate and Trust Law and procedures
- working knowledge of GDPR
- experience of working with the FirstClass legacy management system (desirable)
This is an involved role, and further details may be found within the job description
The team mostly work from home however, our expectation is that we will need the successful candidate to be able to travel to the offices in Haywards Heath, West Sussex (RH16 3BW) at least once per quarter but there is also the option to work in the office for three days per week, working the other two days from home. It’s an easy 20-minute train journey from Brighton or 45 minutes from London. We’re located close to Haywards Heath rail station and on lots of bus routes. Please note that this role must be worked from within the UK.
Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.We anticipate that final stage interviews will take place in mid-June 2025 but applications will be reviewed as they are received with first stage interviews being arranged as soon as possible.
Closing date: 4 May 2025
The client requests no contact from agencies or media sales.
Goodman Masson are excited to partner exclusively with Newground Together to recruit a Business Improvement District (BID) Manager for Blackburn. We have an exciting opportunity for an experienced and dynamic Business Improvement District (BID) Manager to join our team and lead the strategic development of Blackburn Town Centre's BID. Working closely with the Director and the BID Board, you'll play a pivotal role in shaping the future of the town centre, delivering innovative initiatives and managing stakeholder relationships that will drive positive change and lasting impact. This is a unique opportunity to make a real difference in the heart of Blackburn by championing projects across marketing and events, safety and security, environmental improvement, and business support.
Newground Together: a social enterprise and proud member of the Together Housing Group, is the accountable body for the Blackburn Town Centre BID. Our mission is to create vibrant, resilient communities, and this role is central to that mission. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Info on the Blackburn BID can be found at
The application deadline for this role is 06/05/2025, with assessment centre scheduled for the following week. Please apply as soon as possible, as the application may close earlier.
Outline of Key responsibilities in the Business Improvement District (BID) Manager for Blackburn role...
As BID Manager, you will lead across the four priority themes:
- Marketing & Promotion - Position Blackburn as a lively and attractive town centre.
- Safe & Secure - Champion a safer, more welcoming environment for everyone.
- Clean, Green & Sustainable - Drive forward environmental improvements and sustainability.
- Business Support - Provide essential information, advice and advocacy for local businesses.
You will also:
- Build strong local partnerships and act as the lead contact for BID members and stakeholders.
- Drive stakeholder engagement and involvement in delivering BID priorities.
- Develop, implement and monitor the BID Delivery Plan in collaboration with key partners.
- Provide regular written and verbal updates to the BID Executive Board and stakeholders.
- Manage contractors and service providers, ensuring project quality and performance.
- Monitor outcomes against key performance indicators and share best practice across the partnership.
- Identify and secure external funding and sponsorship to enhance BID delivery.
- Manage the BID's annual budget in line with financial procedures and controls.
- Ensure all activities align with safeguarding, GDPR, health and safety, environmental and EDI policies.
We're Looking for Someone who has...
- Holds a full UK driving licence and has access to a vehicle.
- Has experience in building and managing strategic partnerships and stakeholder relationships.
- Is a confident communicator, skilled in negotiation and influence.
- Has a track record of managing complex projects and services with measurable outcomes.
- Brings experience in marketing, communications, and/or event management.
- Thrives in a busy, community-focused environment with the ability to inspire and lead.
In return, we are offering the successful candidate in the Business Improvement District (BID) Manager for Blackburn...
- Starting salary: £45,259 per year
- Annual Leave: 27 days rising to 32 with service, plus bank holidays
- Hybrid working model: A strong presence in Blackburn town centre is required. Your schedule may involve being out and about three days a week and spending two days working from home.
- A flexible working environment, with a range of family friendly policies
- You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
- Wide range of technical, professional, and personal development training opportunities
- Attractive pension scheme
- Health and wellbeing benefits including access to GPs
- A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
- We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
- To view the full range of our award winning benefits click on the
We reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Finance Business Partner x 2
Reference: MAR20253939
Location: RSPB UKHQ - The Lodge, Sandy, Bedfordshire
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £47,313.00 - £50,309.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The role is a hybrid position that will require travel in the UK including to the UKHQ Finance Department in Sandy Bedfordshire, and to attend meetings in the support of your directorate.
We are looking for two qualified accountants to join our Financial Planning and Reporting team. Both positions are as Finance Business Partners, supporting two key areas of the organisation: one will be supporting our Income and Conservation Investment Directorate; and the other supporting colleagues in the UK Countries Directorate more specifically for Scotland, Wales and Northern Ireland. Both are key roles within the team working in income generation, and direct conservation areas.
What's the role about:
As a Finance Business Partner you will work proactively with senior colleagues to provide an added-value service of financial support to our Directorates. In addition to a strong management accounting background, you will understand the difference that can be made through strong business partnering relationships and be confident in building those relationships. You will gain the respect and confidence of the colleagues you support through strong communication skills (written and oral) and your ability to constructively challenge ideas and plans. You will add value through gaining an intimate understanding of the Directorate that you partner, together with contributing to business performance and the requirements of the finance function with the charity's need.
You will be a fully qualified accountant with up-to-date technical knowledge and a desire to progress in your profession. We will want the successful candidate to influence change and use their skill set to further drive the organisation's objectives forward. You will also be comfortable working under pressure, to tight deadlines, and interacting with people at all levels inside the RSPB.
Essential skills, knowledge and experience:
• CIMA or equivalent qualification.
• Sound knowledge of technical accounting legislation
• Ability to act as a critical-friend to senior management balancing challenge and support. Develop effective working relationships that influence and challenge senior management teams, so that the role of the Finance Business Partner is an integral and valued part of the organisation.
• Ability to influence decision makers through sound logic, diplomacy and assertiveness.
• Ability to evaluate incomplete and complex financial information, to develop and consider a range of possible options and make a judgement as to the recommended course of action.
• Ability to convey appropriate financial messages to various audiences.
• Sound coaching, mentoring, presentation and training skills.
• Ability to ascertain financial trends and calculate the impact of them on the organisation under various scenarios.
• Working in cross-functional teams to provide transformational advice on new initiatives, investment appraisals/organisational restructures/matters of risk and control in order to support effective decision making.
• Support senior managers to develop their financial plans so that the corporate strategy is realised.
• Build capability and knowledge in managers so that they can effectively manage their budgets through effective financial information, support and advice.
• Identify financial risks and work in collaboration with managers to design effective mitigation strategies.
• Identify, research, design, gain approval and successfully implement new Finance initiatives and ideas for change based on business analytics and expert knowledge of client areas.
• In conjunction with the Finance Management Team contribute to the development of the wider Finance Department Strategy to make the service best in class.
• Working with the Finance Operations team, ensure the highest level of customer service and support is delivered and operating styles and procedures are continuously reviewed so that the service is business focused in the delivery of objectives
Desirable skills, knowledge and experience:
• Experience of forecasting and planning in a dynamic environment
• Experience of delivering transformation change
• Delivery of coaching and training of financial matters to non financial colleagues
• Experience of annual accounts preparation
• Knowledge of charity finance matters
Closing date: 23:59, Fri, 2nd May 2025
We are looking to conduct interviews for this position on 6th or 12th of May.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising and Marketing Assistant will support the charity’s fundraising activities, helping to generate income through community fundraising, events, grants, corporate partnerships, and donor engagement.
The role involves administrative support, donor communication, event coordination, and database management to ensure the success of fundraising campaigns. The assistant will be working closely with both managers in the Fundraising and Communications team.
Based at our headquarters in Chipping Campden, we can offer a flexible working pattern throughout the week
Please send a cover letter and CV
The client requests no contact from agencies or media sales.
Ivy Rock Partners is delighted to be partnering exclusively with King’s College London to recruit a new Finance Business Partner. This is a fantastic opportunity for a proactive, analytically minded finance professional to join an ambitious and collaborative team supporting Estates & Facilities — an integral function underpinning King’s world-class learning environment.
King’s College London is internationally renowned, ranked among the top universities globally, and recognised for delivering exceptional education, pioneering research, and a vibrant student experience. With over 800 staff dedicated to managing and expanding the university’s physical estate, the Estates & Facilities team plays a vital role in shaping the future of King’s. This role will put you at the heart of that work, supporting a complex portfolio of capital and operational projects that ensure King’s continues to inspire and innovate.
The Role
As Finance Business Partner, you will work closely with senior leaders across King’s to deliver high-quality financial insight, challenge assumptions, and ensure robust financial decision-making. You will play a key role in shaping the financial future of Estates & Facilities, providing strategic analysis and guidance on both operational performance and capital projects.
Your responsibilities will include:
- Business Partnering: Develop trusted relationships with senior stakeholders across Operations and Faculties, becoming their go-to financial advisor
- Financial Planning & Analysis: Lead budgeting, forecasting, and management reporting processes, ensuring accuracy and clarity in financial narratives.
- Decision Support: Deliver insightful financial analysis to support strategic planning, scenario modelling, and risk management.
- Stakeholder Engagement: Confidently communicate complex financial matters to non-finance colleagues, helping them to understand performance and drive accountability.
- Continuous Improvement: Contribute to process improvement initiatives within the Finance Business Partnering team, sharing best practice and helping to build financial capability across the organisation.
You’ll thrive in this role if you enjoy working in a fast-paced, intellectually stimulating environment, are confident balancing multiple priorities, and are motivated by the opportunity to drive real impact in a values-led organisation.
About You
We are looking for someone who brings:
- A professional accountancy qualification (or is part-qualified with strong relevant experience).
- A robust background in management accounting, budgeting, and forecasting.
- Confidence in communicating complex financial information to non-financial audiences.
- Strong Excel and financial systems skills.
- A proactive, solutions-focused mindset with the ability to work independently.
- Experience of working in a complex organisation or with Estates Management teams (desirable).
- You’ll also have the interpersonal skills to build trusted relationships, the curiosity to keep learning, and the passion to play an active role in shaping the future of one of the UK’s most prestigious universities.
Why Join King’s?
Working at King’s means being part of an institution with a proud history of making a positive difference in the world. You’ll be joining a community that values diversity, promotes inclusion, and is committed to delivering excellence in everything it does.
In return, King’s offers:
- A flexible hybrid working model (two- three days a week onsite at Lavington Street).
- A supportive, inclusive workplace culture.
- 30 days of annual leave (not including bank holidays) and a competitive pension scheme as well as other fantastic benefits
- Opportunities for professional growth and development.
- The chance to contribute to high-profile projects that will shape the university’s future.
If you’re ready to play a pivotal role in the continued success of King’s College London, we’d love to hear from you.
For more information, or for a confidential discussion, please get in touch with Megan Hunter at Ivy Rock Partners.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Key leadership role within the senior management team
- Lead financial strategy, optimise performance, and shape the future direction
About Our Client
Working for South Yorkshire Police doesn't have to mean patrolling the streets; our police staff work side by side with uniformed officers. A strong team of professional support staff work behind the scenes in many different areas of our organisation, including in finance. We need skilled people, like you, to join our police family to keep our South Yorkshire communities safe. We have an annual budget in excess of £300 million and employ over 3,000 police officers and 2,200 support staff. South Yorkshire Police are committed to attracting, selecting, hiring, retaining and developing a diverse and professional workforce that is reflective of the communities we serve, enabling us to meet and exceed our corporate finance goals and objectives
Like most organisations, South Yorkshire Police is transforming the way we deliver our services and run the organisation to meet ever more demanding challenges. We have a Medium-Term Resource Strategy underpinned by a draft recovery plan to help achieve our mission. The Finance department is very much at the centre of delivering this strategy working collaboratively with all senior leaders across the organisation and our external partners. Therefore, as part of this we are looking for talented individuals who are experienced finance professionals, resilient and driven to achieve change.
Job Description
The Head of Finance Business Partnering will:
- Lead financial planning and the production of the Force's Medium-Term Resource Strategy and Capital Programme Plan, ensuring alignment with the Strategic Planning Cycle.
- Work closely with the Chief Finance Officer (CFO), Head of Finance, and Head of Management Accounting to ensure departmental strategies align with the Force's financial objectives.
- Provide insightful financial analysis, advice, and assurance to support senior decision-making on resource allocation and funding priorities.
- Ensure the Finance Business Partner (FBP) model is embedded in decision-making, driving the Centre of Excellence (COE) framework across projects, policies, capital, and Oracle systems.
- Collaborate with the CFO during the financial forecasting and strategic planning cycle to incorporate decisions into financial strategies.
- Contribute to the financial sections of the Force Management Statement, ensuring alignment with workforce planning and other Force areas.
- Provide strategic financial support for HMIC inspections and ensure issues are addressed.
- Implement a performance framework for the finance team, reviewing KPIs, addressing discrepancies, and promoting continuous improvement.
- Lead strategic finance initiatives on major projects, ensuring alignment with the Force's broader objectives.
- Guide Finance Business Partners to meet Force requirements, build team capacity through training, performance management, and development, and ensure consistency in financial analysis.
- Improve financial literacy across the Force, supporting strategies for efficiency, cost consciousness, and resource optimisation.
- Lead the development and maintenance of financial management systems, with expertise in the Oracle EPM system.
- Provide financial modelling and support for decision-making, focusing on value for money and risk mitigation.
- Collaborate on strategic asset management, influencing vehicle, estate, and IT strategies to align with financial plans.
- Ensure the quality and accuracy of financial information in reports to strategic meetings, including sign-off on financial implications.
- Work with Procurement to contribute financial expertise to significant procurement exercises and mitigate financial risk.
- Provide robust financial advice to external partners and collaborate with other forces and agencies to benchmark best practices and share insights.
- Support the Force's application for external funding, ensuring alignment with strategic priorities.
- Act as a key advisor in project boards and deputise for the Head of Finance when required.
The Successful Applicant
The successful Head of Finance Business Partnering will be/have:
- Qualified Consultative Committee of Accountancy Bodies (C.C.A.B.) or CIMA accountant.
- Recent experience of working within a finance business partnering model or the ability to demonstrate an awareness of what is required to deliver the outcomes of the model.
- Understand personal and professional strengths and development needs and be able to evidence the steps taken to enhance your continuing professional development.
- Ability to interpret complex or detailed legislation, policy or strategy documents to identify financial implications and provide insightful financial advice.
- Strong commercial acumen with the desire to help drive business performance and show the wider business how finance can add value on a day-to-day basis.
- Experience of advising, challenging and negotiating with senior officers, managers and budget holders in a confident manner.
- Ability to use a range of communication and influencing techniques to successfully negotiate, collaborate or effect change in relation to matters of a specialist / technical nature.
- Excellent interpersonal skills and experience of building robust working relationships and establishing personal credibility with senior officers, managers and budget holders.
- Demonstrate IT literacy including advanced Excel, with extensive experience of large, complex ERP systems.
- Open to change, intellectually curious and able to challenge existing thinking to initiate and embrace innovation.
- Excellent analytical skills and a creative approach to problem solving.
What's on Offer
Benefits:
- A highly competitive salary and access to a generous pension scheme.
- Generous annual leave allowance
- A wide range of family friendly policies including enhanced maternity, paternity and adoption leave
- Flexible working arrangements including flexi-time and hybrid working
- A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
- Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
- Employee Assistant Programme (accessible 24/7) offering confidential support and advice
- Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme
- Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police)
- Membership to the Sports and Social Club
- Access to a wide range of staff support groups and networks
Contact
Nazmine Bedoyya
Quote job ref
JN-042025-6715048Z
Applications close on Monday, 5th May; however, we encourage early submissions as we may close the application process sooner if we receive a high volume of interest.
Contract: Permanent, full time
Salary: £37,368 - £43,451 per annum + £3,954 London Weighting Allowance
Location: Hybrid, office days based at Victoria
Closing date: Sunday 11 May 2025
Interview date: w/c 19 May 2025
We’re looking for an experienced and proactive Estates and Facilities Business Partner to help us maintain a safe, efficient, and welcoming estate across all Blue Cross sites. You’ll ensure our properties are fit for purpose—supporting great care for animals, proud workplaces for our people, and confidence for our supporters.
More about the role
At Blue Cross, we are committed to the welfare of animals and the people who cherish them, providing essential care, services, and support to both pets and their owners. This includes veterinary care, rehoming services, fostering support, education for pet owners, and pet loss support services, all aimed at helping pets and people to thrive together.
In this key role, you’ll work with local teams to plan, manage and oversee both proactive and reactive maintenance projects, ensuring works are delivered safely, professionally, on time, and within budget. You’ll also advise and support colleagues with property-related matters, from compliance and safety to improving sustainability and service delivery.
You’ll manage contractors, support health and safety compliance, lead minor refurbishments, and oversee maintenance budgets. Where appropriate, you’ll also line manage site-based facilities staff and play an active role in driving improvements and ensuring our estate presents the best face of Blue Cross.
We’re looking for someone with strong project management skills, sound technical knowledge of building maintenance and compliance, and the ability to build positive working relationships across a dispersed organisation. You'll be customer-focused, well-organised, budget-conscious, and motivated to make a difference to the environments where we care for pets and people.
You will be needing to occasionally travel to our veterinary hospitals in Victoria, Hammersmith, Merton and Grimsby.
Want to know more? We’ve attached the full job description for further details. If you have any questions or need additional information, please don’t hesitate to contact us.
About you
We are seeking a proactive and customer-focused Estates and Facilities Business Partner to become the visible face of our Estates and Facilities team. In this key role, you will work closely with teams across the organisation, regularly engaging through a variety of communication channels to understand their needs and deliver effective, practical solutions in line with agreed service levels.
You will bring a flexible and responsive approach to your work, adapting to changing priorities while maintaining a strong focus on delivering results. While you will be a collaborative team player, you must also be self-motivated and capable of working independently without supervision. A strong customer focus is essential, as is a commitment to providing an excellent service experience across all touchpoints.
In this role, you will need to be cost-conscious and able to evaluate the merits of different solutions to ensure value for money. Attention to detail is vital to ensure that programmes of work run smoothly and budgets are accurately maintained. You should feel confident managing multiple tasks at once and be comfortable switching between them as needed.
We are looking for someone who is proactive and passionate about enhancing our working environments and ensuring that our properties reflect the professionalism and values of Blue Cross. If you enjoy building relationships, solving problems, and making a tangible difference to how an organisation operates, we’d love to hear from you.
Essential Qualifications, Skills, and Experience
- Sound working knowledge of buildings, including mechanical and electrical aspects
- Knowledge of facilities management
- Excellent communication skills both verbal and written
- Excellent customer service skills
- Strong analytical and problem-solving skills
- An understanding of budgeting and experience of monitoring spend and reporting against budgets
- Experience of working to tight deadlines
- Experience of line managing members of staff and ensuring they fulfil their roles and are well supported
Desirable Qualifications, Skills, and Experience
- A formal qualification (such as an appropriate IWFM, HND, surveying or similar)
- A formal qualification in Health & Safety, such as IOSH Managing safely
- Accredited Project Management qualification
- Previous experience of CAD based systems
- Relevant construction trade qualification/experience
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 11 May 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
Some of the things that we are looking for in our Community Manager:
- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs.
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Knowledge and understanding of In-form client management system.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues.
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential
Some of the things you would be responsible for as a Community Manager:
- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.
So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes.
Emmaus Greenwich supports people to move on from homelessness




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional Grants Commissioning Manager (Scotland), with a focus on Faslane. This is a senior management role working as part of the Grants team within the RNRMC at a time when the Charity’s strategy has a real focus on beneficiary need and impact, managing RNRMC commissioned grants in Scotland, ensuring that the funds are awarded in accordance with the Charities Values and Outcomes Framework.
The role will work strategically with The Director of Relationships and Funding to support and deliver the charities funding plans for Scotland and support the Head of Commissioned Grants with all elements of the commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact. Working with internal and external stakeholders, the role will involve the oversight and good governance of grants programmes to ensure quality, evidenced outputs, and value for money of projects.
In addition, you will lead and manage the Grants Administrator (Scotland, taking responsibility for actively and proactively supporting them to achieve in their post.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have previous skills and experience in working with a wide range of stakeholders across the statutory and third sector and possess the ability to inspire confidence, provide credible leadership, build and maintain relationships plus motivate and drive towards delivery of change at pace. In addition, you will have excellent interpersonal skills, be diplomatic and approachable with a strong ability to communicate verbally and in writing.
You will be a confident manager able to adapt to a changing environment with strong problem-solving skills and excellent judgement alongside a meticulous, accurate and disciplined approach to work. You will also possess good organisational skills and be able to prioritise a varied and busy workload and deliver to deadlines. You will be self-motivated and enthusiastic, be able to think strategically to resolve problems and make recommendations and present options for approval.
Please see the job description for full details on the duties and responsibilities.
Benefits
30 days holiday plus Bank Holidays
Hybrid working – 60% in office and 40% home working
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The salary range for the post is between £ 43,500 to £ 51,100 per annum, according to skills and experience.
Pre-appointment Checks
The successful candidate will be asked to provide evidence they are eligible to work in the UK and undergo a Disclosure Check and additional security checks as required.
Please provide a covering letter detailing how your skills and experiences match the requirements for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.
In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.
You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.
As a Programme Specialist you will be expected to:
- Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
- Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
- Take an active part in decision making, planning and audit processes of each project
- Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Tile: Operations and Office Administrator
Reporting To: Fundraising and Operations Manager & Health & Safety Officer
Days & Hours: Monday to Friday. Full-time - 37.5 hours per week
Salary: Depending on experience. This will be discussed with the shortlisted candidates.
Additional Benefits:
- An additional week of holiday (vs national entitlement)
- Four discretionary days of holiday over the Christmas period when the office is closed
- Discretionary Christmas bonus
- Discretionary paid compassionate leave
- Discretionary Occupational Sick Pay
- Discretionary paid time-off for dependents
- Discretionary paid time-off for public duties
- Discretionary additional bank holidays (if any announced by the government)
- Flexible working
- Training
- Long Service Awards
- Private Healthcare Scheme
- Death in Service Benefit
- Pension enrolment (optional)
- Invitation to Charity conferences and webinars
Job purpose
The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.
Key Responsibilities
Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.
PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.
Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.
Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.
Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.
Principal Tasks
Under the supervision and management of the Fundraising and Operations Manager, you will:
Office Operations
- Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
- Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
- Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
- Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
- Oversight of office cleaning arrangements.
- Organise and promote recycling to staff for equipment and supplies no longer required.
- Oversee and develop systems for document filing and storage.
- Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
- Oversee arrangements, equipment and systems for receiving and sending out post.
- Process monthly Charity ‘Response with stamps’ claims.
PA & Administration Assistance
- Assist the Regional Director with day-to-day IT and administration tasks.
- Assist the Columban Fathers with administration tasks, when needed.
- Assist with arranging parish appeals and processing the response to appeals.
- Support with direct mail and other fundraising activities.
- Update supporter records in our CRM database.
- Attend and take minutes at Charity meetings.
- Book travel and appointments for the Regional Director and the Columban Priests.
- Prepare and send correspondence by letter and email.
Venue Hire & Events Administration
- Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
- Handle all enquiries and bookings.
- Maintain a bookings diary/calendar that is available to all who need access.
- Keep a complete record of all bookings, related documents and correspondence in our CRM database.
- Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
- Ensure the facilities are clean and ready to use before and after each booking.
- Host or arrange hosting for each booking.
- Process payments/donations made for the hire/use of the facilities.
- Collect and record feedback on their experience from external hirers and users.
- Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
- Advertise/market the facilities to agreed target audiences.
- Provide planning and administration assistance for events organised by the Charity.
Reception
- Welcome and host all visitors to St Columban’s during normal opening hours.
- Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
- Handle enquiries by telephone and email.
- Process requests from Charity supporters to donate, request a Mass or to update their database record.
- Receive and keep a daily log of deliveries, collections and service/maintenance visits.
- Ensure the Reception area is kept clean and tidy.
Under the supervision and management of the Health & Safety Officer, you will:
Health & Safety Administration
- Maintain and update BrightSafe, our health & safety planning and records management tool.
- Maintain regular contact with Peninsula, our Health & Safety service provider
- Review and update risk assessments for the office and conference room areas.
- Prompt and assist those responsible to review and update all other risk assessments.
- Ensure actions identified following a review are completed and updated in BrightSafe.
- Check and restock First Aid kits.
- Recruit and organise a team of first aiders and fire marshals.
- Provide and monitor accident books for the whole site and keep a central record of accidents reported.
- Arrange training for staff and volunteers in liaison with their line managers.
Some weekend and out of hours work may be required occasionally.
Person Specification:
Qualifications/training:
Essential:
- GCSE or equivalent in English and Maths (grade C or above)
Desirable:
- Business Administration Level 3 or equivalent qualification or experience.
- Microsoft 365 qualifications or equivalent training
- Health & Safety related training
- Other qualifications or training relevant to the role
Skills/competencies:
Essential:
- Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
- Accuracy, attention to detail and an aptitude for problem solving
- Excellent verbal & written communication skills
- Capable of working independently and collaboratively as part of a team
- Confidence in building relationships with various stakeholders
Desirable:
- Competency in Microsoft 365 admin centre and other 365 applications
- Competency in Donorflex or similar CRM database systems
- Knowledge and understanding of office IT systems and requirements
- Knowledge and understanding of workplace health & safety
Previous experience:
Essential:
- A minimum of 5-7 years’ experience of office-based administration work
Desirable:
- Employment within a Charity
- Reception/front of house
- Office filing systems
- Event administration
Special aptitudes and knowledge:
Essential:
- Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
- A team player
- Ability and willingness to learn and adapt to new ways of working
- Responsible for undertaking core learning for the role
- Determined, innovative, target driven and self-motivated
Desirable:
- Empathy with the charitable aims of the Columban Missionaries.
The client requests no contact from agencies or media sales.