Business support coordinator jobs
Regional Fundraising Manager (North Wales Region)/ Rheolwr Codi Arian Rhanbarthol (Rhanbarth Gogledd Cymru)
This is a fantastic opportunity to join Wales’ leading cancer charity as a Fundraiser. You’ll manage raising funds across an already established North Wales region with loads of scope to generate more income and grow connections.
You’ll be joining an experienced Wales fundraising team who generate over £2.8million of annual income. Your fundraising impact is seen in people affected by cancer through the services we run, the difference to lives we make and the campaigns that make meaningful change.
You’ll be managing and building relationships across North Wales with our supporters, Friends of Tenovus groups and establishing new fundraising connections and work with teams of volunteers. You can expect to manage events such as our annual Lovelight concerts, Singathons and Breast Cancer Awareness Month to name just a few.
Your region is already warm with strong supporter connections and exciting development opportunities to grow across the region in places like Wrexham, Bangor, Llandudno, Anglesey, Mold to Barmouth and Bala.
Whilst it’d be great if you’ve done Third Sector Fundraising it isn’t a must have to be considered. You may have transferable skills when it comes to sales, customer/business development or done similar roles in areas such as: Fundraising Coordinator / Administrator, Supporter Engagement work, Income Generation, Sales, Marketing, Estate Agency, Recruitment, Event Management, Customer Service and Development
Salary: £30,000
Working Hours: 35 hours per week with flexible working
Due to the nature of our fundraising work you’ll need to be flexible at times to work evenings and weekends. Around this we work core 11am-3pm hours to flexibly suit work around your lifestyle and personal commitments and operate our work flexibly between 7am – 9pm so you can do things like the school runs or fit in wellness activities and hobbies with your working life.
Apply by: 13th May 2025
Interview: 21st May, Wrexham
Place of work: Home based within the North Wales region. There is regular travel required across North Wales and occasional travel to our Head Office (Cardiff) for induction, training and occasional team meetings as required. IT equipment is provided and you’ll need a suitable home working space.
We’re looking for skills, knowledge or experience to show us you’ve:
- A background in securing and looking after business opportunities and a track record in delivering profit or against growth targets whilst building a pipeline
- The ability to work in a way with others that’s inclusive, collaborative and visionary where you proactively work to solutions and adapt your style
- The confidence and ability to deliver talks or presentations in front of a group and can take a lead in managing a project so everyone understands key information and the way things are organised
- Got the ability to build and develop great working relationships with a diverse range of people from our local communities to our Corporate partners
- Excellent time management, prioritisation, and planning skills.
In return you’ll be part of a people orientated culture, support a worthwhile cause and have Staff Benefits such as:
- A generous 35 days annual leave including public holidays that increases with length of service (pro rata’d for part time staff)
- Your birthday off work once you’ve been here for 12 months.
- Opportunity to buy up to 10 days of additional annual leave per year
- Occupational sick pay after completion of probationary period
- Contributory pension scheme
- A tailored induction and support programme to help you succeed and excel
- An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support
- The opportunity to participate in staff volunteer activities to support the wider organisation
- The opportunity to learn from, grow with, support and develop people who volunteer with US
About us
More people than ever are living with cancer in Wales, with around 20,000 people diagnosed every year.
We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.
Together with our inspiring community of staff, volunteers, and supporters, we’re determined to be here for everyone affected today, tomorrow, and beyond.
Amdanom Ni
Mae mwy o bobl nag erioed yn byw gyda chanser yng Nghymru, gyda thua 20,000 o bobl yn cael diagnosis bob blwyddyn.
Rydyn ni’n rhoi cymorth, gobaith, a llais i bawb a effeithir gan ganser. Rydyn ni’n deall sut gall canser effeithio ar bob agwedd o fywyd a sut mae’n effeithio ar deuluoedd a ffrindiau hefyd. Mae ein hystod eang o wasanaethau yn cynnig gwybodaeth, cyngor a chymorth arbenigol i bobl sy’n byw â chanser, a’u hanwyliaid.
Ynghyd â’n cymuned ysbrydoledig o staff, gwirfoddolwyr, a chefnogwyr, rydym yn benderfynol o fod yma i bawb yr effeithir heddiw, yfory, a thu hwnt.
Recruitment Process
Please email your CV and covering letter toour People Team. They should demonstrate how your skills or experience match the job role essentials and your motivation behind your application. The closing date for your application to be submitted is by midnight the 13th May.
You can also visit our Work for us pages that give you more information and to read the Job Description and Person Specification
Please submit your application as soon as possible as we reserve the right to change the closing date.
At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.
Yng Ngofal Canser Tenovus rydym wedi ymrwymo i wneud ein gweithle yn amrywiol ac yn gynhwysol lle mae pawb yn teimlo eu bod yn perthyn ac yn gallu bod yn ddilys iddyn nhw yn y gwaith. Rydym yn falch o fod yn gyflogwr cyfle cyfartal nad yw'n gwahaniaethu ar sail Nodweddion Gwarchodedig Deddf Cydraddoldeb 2010. Bydd pob ymgeisydd cymwys yn cael ystyriaeth gyfartal ar gyfer cyflogaeth a byddwn yn addasu ein prosesau recriwtio lle y gallwn i gefnogi pobl sy'n dymuno ymuno â ni.
If we can support you with your application at all please contact our People Team.
If you are looking for your next career opportunity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
We are currently seeking a Content Marketing Specialist to join our Brand Team. This role is responsible for the delivery of content production through creative development, planning, production, evaluation and measurement of Battersea's content to achieve Brand, Marketing and organisational objectives.
We are looking for someone to:
- Support the Content Manager by implementing our content approach in day-to-day operations – managing production workflows, maintaining quality standards, and reporting on content performance and effectiveness.
- Oversee production processes across the team to support delivery against our content framework and business as usual briefs.
- Support the team in prioritisation and production of content that is strategically aligned and audience focused.
- Support collaboration and ways of working
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2025
Interview date(s): First Stage Interviews 22nd May 2025; Second Stage Interview 29th May 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Volunteer Coordinator
Salary: £29,062 per annum
35 hours per week average (flexible – would consider reduced hours)
25 days A/L + contributory pension scheme
Birmingham Settlement is looking to recruit an energetic and adaptable individual to help us develop and build our volunteer offer across the organisation.
This is a great opportunity for someone who is passionate about people and volunteering. Working across our bases in Kingstanding, Ladywood and Newtown as well as our Floating Community Hub, the ‘Ellen Gee’, and our 3 charity shops (Sutton, Boldmere, and Wylde Green), you will deliver several core objectives of our new National Lottery Reaching Communities “Connected Communities” programme, by developing and coordinating meaningful volunteer roles that make a difference.
In this key role, you will be recruiting volunteers, supporting their induction and helping us to celebrate the wonderful contribution that volunteers make to our charity. You will ensure that volunteers are well equipped to carry out their roles competently and confidently as well as support existing volunteers and ensure processes and procedures are firmly embedded.
You will work with our teams to develop new volunteer-led activities that achieve positive outcomes aligned with our organisational aims and objectives, and monitor, measure and communicate the impact volunteers make to the ‘Settlement – and beyond.
We are looking for a proactive candidate with proven experience and a strong background in volunteer and people management. You will need excellent organisational skills, experience of community engagement, be skilled in building relationships, have close attention to detail, and a passion for working with people.
For an informal chat please call Theresa Gniadkowski
No agencies please.
For an application pack visit our website or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Birmingham B44 9SH.
Closing date: 12 noon, Thursday 1 May 2025
Interviews: Friday 9 May 2025
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Hours:
Full-Time, 37.5 hours per week, over 5 days
Part-Time, 22.5 hours per week, over 3 days (Monday, Wednesday, Thursday)
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the South and West Wales region
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
- To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
- To monitor the use of the memory boxes and ensure families have been offered a memory box
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
- Contribute to events at 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £26,500 per annum, pro-rata for part time hours
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%)
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home and office based with travel across the region you are covering.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email. Please make it clear if applying for Part or Full Time.
Closing date: 12th May 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Salary: £31,133.37 per annum (plus London Weighting of £5,023.71 if applicable)
Location: Flexible – Homeworking or office based (you will be required to travel to London Old Street for events as part of the role)
Contract: Permanent
Hours: Full time - 37.5 hours per week
Closing date: 8th May 2025 at 11:30pm
Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about charity events and develop a career in fundraising? Then join Shelter as a Mass Participation Events Coordinator and you could soon be playing a vital role at the heart of our Community and Events team, helping to deliver our flagship Walk for Home event this winter in London, and supporting Shelter’s participation in some of the UKs leading challenge events.
About the role
This coordinator role sits within our Mass Participation team in our Income Generation directorate. The role supports participants in mass participation events – both organised by third parties including the London Marathon or bespoke Shelter events that you will have responsibilities for.
The main objective of the co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results.
This role will give you the exciting opportunity to work on our busy third party programme, enabling delivery of events including London Marathon, London Landmarks Half Marathon and the Hackney Half and support the development of new bespoke products.
This role is a fantastic opportunity to gain experience across a variety of mass participation events with the chance to be involved in event delivery, supporter stewardship and volunteer management for some of the most prestigious events in the charity calendar.
About you
You will be someone who enjoys collaborating and communicating with a variety of people, whether face-to-face, over the phone, by email, letter or via social media channels, you will have great attention to detail and a proactive approach to everything you do.
Good time management and organisational skills are important for this role as there’s a lot to do, it’s important to be able to manage your time effectively. The team has a great positive attitude in supporting with this and can suggest different tools and methods to help you stay on top of your work.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home).
We’re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest confirming you can start in post for the date required. The expression of interest should be relevant to the points in the ‘About You’ section of the job description attached to this advert.
Any applications submitted without an expression of interest will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
‘’Without Yorkshire Air Ambulance, I honestly believe I wouldn’t be here today. The team were instrumental in getting me to hospital as fast as they did. I cannot thank each and every person enough for their help, you have my utmost respect and gratitude.’’ [Sam, East Yorkshire]
Established in October 2000, Yorkshire Air Ambulance (YAA) is an independent charity providing a lifesaving rapid response emergency service to 5 million people across the whole of Yorkshire. The service is operational seven days a week, 365 days a year and provided emergency care to over 890 people across Yorkshire last year alone.
Yorkshire Air Ambulance helicopters bring A&E to the scene of an incident, equipped with advanced medicines and surgical technology administered by a specialist Critical Care Team. The service is funded solely on the donations of individuals and organisations.
We are looking for a talented Events Coordinator to take on this brand new, varied and pivotal role.
It is an exciting time to be joining the team at Yorkshire Air Ambulance as they celebrate their 25th anniversary! Could you be part of a dedicated team that ensures this vital service can continue to save lives, like Sam’s?
The Role
As an Events Coordinator you will be responsible for a varied portfolio of events, from challenge events
to the Yorkshire Air Ambulance’s very first ball this October! Duties will include:
- Effectively managing a range of events including charity owned and third party led events
- Ensuring exceptional stewardship of event participants and supporters
- Building long lasting relationships with suppliers and stakeholders
- Maximising income from each event, ensuring targets are met and costs are in line with the agreed budget
- Evaluating and making recommendations for each event, to ensure income grows year on year
The Person
To be considered for this exciting, brand new, opportunity you should be a confident and experienced events coordinator. We are looking for someone who can demonstrate their success in managing a diverse range of events.
You should have excellent project management skills, with the ability to juggle multiple tasks at once. It is key to build strong relationships with internal team members, external stakeholders, suppliers and supporters in this role, so these qualities are vital. You must be able work collaboratively, so strong communication skills alongside attention to detail are important attributes to be successful in this role.
Why Yorkshire Air Ambulance
Not only is YAA hugely passionate about the incredible range of individuals and families whose life it changes every year, the charity also puts significant emphasis on staff welfare. YAA has a hugely reputable positive organisational culture and has a range of wellbeing initiatives that ensure all staff feel valued and respected, but also supported in their roles. The charity also has a focus on personal welfare and promotes a positive work life balance through its inherent flexible approach. Additional benefits include:
- 25 days paid holiday per annum plus statutory Bank Holidays
- Generous discretionary annual staff bonus scheme
- Contributory pension scheme
- Life Assurance plus access to an Employee Assistance Programme
- Work Life/Family Balance
- Commitment to training and personal development for all staff
- Eligibility to apply for a Blue Light Card, gaining discounts at 100’s of businesses
- Regular team-building and away days.
This role is part time and permanent (although flexible working patterns will be considered), and due to the nature of the role you will require a full UK driving licence with access to own car.
If you would like to be part of this high-profile, successful regional charity and think that your skills and experience fit the bill for this exciting role we would love to hear from you! To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Position: Volunteer Coordinator
Type: Full-time (35 hours a week), permanent
Location: Office based in London with flexibility to work from home
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, you will:
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Plan and manage volunteering opportunities across our income generating activities.
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Recruit and onboard new volunteers, ensuring an outstanding experience.
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Create and deliver engaging volunteer campaigns to grow our community.
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Support and maintain strong relationships with volunteer organisations and local partners.
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Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
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Has experience working with and recruiting volunteers.
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Can build strong relationships with diverse communities.
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Has excellent organisational and communication skills.
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Is confident using IT systems, including Microsoft Office and CRM platforms.
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Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 8 May2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
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Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
- To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
- To ensure families have been offered a memory box and coordinate these when required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
- To travel to attend in-person team meetings and in-person training as required
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email
Closing date: 12th May 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an enthusiastic and proactive Community Hub Co-ordinator to lead the development and day-to-day running of our exciting new Community Hub, made possible thanks to five years of National Lottery funding. This is an incredible opportunity to be part of a member-led organisation that supports people with a learning disability and autistic people to thrive.
You’ll shape a vibrant, inclusive and accessible community space at the heart of Bexley—one that offers a range of activities, support, and services. The exact shape of the Hub is still to come—because we’re co-creating it with our community. From creative workshops and peer-led support, to potential social enterprises like a community café—your ideas, energy and leadership will help make it happen.
You’ll lead a team that includes staff with learning disabilities or autism, and you’ll work closely with our partners and other charities to open up new opportunities for local people.
This role is ideal for someone who is dynamic, compassionate, and organised—with experience of coordinating projects, working with people with learning disabilities and/or autistic people, and a strong belief in inclusive community-led change.
About Us
Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.
We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.
We’ve just secured five years of National Lottery funding to create a brand-new Community Hub in Bexley. This will be a truly shared space—designed with and for our members—where people with a learning disability, autistic people, and the wider community can come together, connect, and grow.
About the role
As Community Hub Co-ordinator, you’ll lead the launch and development of this exciting new space. You’ll manage the day-to-day running of the Hub, support and line-manage a small team (including staff with lived experience of learning disability or autism), and co-design a wide variety of services, events, and partnerships with our members and community.
You’ll also work with other local organisations and charities to expand the support on offer—exploring exciting ideas like social enterprises, creative groups, advice drop-ins or a community café. This is a hands-on role. Some days you’ll be welcoming people and helping with a session, other days you’ll be planning future activities, liaising with partners, or exploring funding ideas. No two days will be the same.
We’re a growing organisation with big ambitions—so this is a great time to join and shape something truly special.
About You
You’re proactive, passionate, and organised. You love bringing people together, creating welcoming spaces, and making things happen.
You’ll have experience of managing community-facing services, working with diverse groups (ideally including people with learning disabilities or autistic people), and leading a team.
You’re happy rolling up your sleeves to get things done—and you’re confident developing new ideas, building partnerships, and planning activities. Being a car driver is a plus (but not essential), and some evening or weekend working may be required. We’re happy to talk about flexible working, part-time options and job shares.
What we offer
We offer a range of benefits including discounts at local shops and restaurants (through a Blue Light Card), training and development opportunities and flexible working. We also offer 22 days holiday plus all English bank holidays, as well as a variety of other leave such as volunteering days and enhanced carers leave.
Person Specification
Our work is underpinned by our values and you will be expected to demonstrate these in your daily work:
Nurturing: You work in a person-centred way supporting every individual to reach their full potential. You empower people to take risks and develop their skills
Approachable: You can communicate with a range of people with differing abilities and maintain a welcoming and friendly atmosphere for the people you support and their families.
Inclusive: You involve people you support in all aspects of services. You are able to communicate effectively with people with a learning disability and adapt your approach where need.
Passionate: You are dedicated to improving the lives of the people that we support. You will professionally challenge where necessary whilst maintain effective working relationships.
Respectful: You treat everybody with compassion, dignity and respect ensuring privacy and confidentiality for the people we support.
You will also be able to demonstrate or tell us about the following areas in your application and at interview:
Skills, Abilities and Knowledge
Essential
· Excellent organisational and time management skills, with the ability to plan and prioritise a varied workload.
· Strong interpersonal and communication skills, able to work effectively with a wide range of people including people with learning disabilities and autistic people.
· Ability to coordinate multiple projects or activities, ensuring smooth delivery and follow-up.
· Ability to work both independently and as part of a team, using initiative and sound judgment.
· Confident IT user, including Microsoft 365 (e.g. Outlook, Word, Excel), Canva, and database/CRM systems.
· Understanding of safeguarding responsibilities and how to implement them in a community setting.
· Good working knowledge of inclusion, accessibility and equality in service delivery.
Desirable
· Understanding of the voluntary and community sector and the opportunities and challenges it faces
· Understanding of the support needs of people with a learning disability and/or autistic people.
Experience
Essential
· Proven experience of running or coordinating community-based services, hubs, or similar projects.
· Experience of working directly with people with a learning disability and/or autistic people (in either a paid or voluntary capacity).
· Experience of line managing or supervising staff and/or volunteers, including giving feedback and supporting development.
· Experience of organising and delivering events, activities or workshops.
· Experience of maintaining records and reporting on impact or outcomes.
Desirable
· Experience of working in partnership with other organisations or agencies.
· Experience supporting or delivering social enterprise or community business activity.
Values and Personal Qualities
Essential
· A strong commitment to the rights, inclusion and empowerment of people with learning disabilities and autistic people.
· A values-led approach aligned with Bexley Mencap’s ethos: Nurturing, Approachable, Inclusive, Passionate, and Respectful.
· Calm and approachable under pressure, able to adapt to unexpected challenges and find practical solutions.
· Willingness to “muck in” and take a hands-on approach to running the Hub—including setting up rooms, greeting visitors or supporting a group activity.
· Creative, enthusiastic and pro-active—always looking for ways to improve what we offer and how we work.
· Commitment to learning, personal development and continuous improvement.
· Willing to work occasional evenings or weekends and travel locally when required.
Desirable
· Lived experience of disability or of supporting someone with a disability.
· Holds a full driving licence and access to a vehicle (or equivalent ability to travel within the borough).
To provide support and opportunities to people with a learning disability and their families. We raise awareness and promote community understanding.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ABOUT US
MaidEnergy is a renewable energy Society, which supports the growth of renewable energy infrastructure projects for the benefit of the local community. Thanks to National Lottery players, we are expanding.
MaidEnergy supports the growth of locally generated and locally owned renewable energy in Maidenhead, Windsor, Egham, Staines and the surrounding area. We are a community business, democratically run, with an asset lock to preserve the solar panels or other energy generation infrastructure for the benefit of the community.
We launched our first renewable electricity generating community Solar Photovoltaic (PV) share offer in 2015. Since then people have demonstrated their faith in us by investing £970,000. Their investment has funded eight Solar PV installations totalling 640kW and a 60kW Ground Source Heat Pump. These installations have brought low carbon, lower priced renewable energy to public organisations and seen 260 local and national investors join a movement of ethical and financially rewarding community ownership.
MaidEnergy works by:
· Finding community buildings that are interested in cutting carbon emissions
· Raising community finance from people in the local area and throughout the UK, through the issuing and managing of community share schemes, to fund installations
· Providing all relevant legal documents and arranging grid export capability
· Managing the installation and all ongoing maintenance
· Working with sites to maximize financial, environmental, and community benefit
MaidEnergy has achieved all this with volunteer Directors, supported by committed volunteers and specialist contractors as required. MaidEnergy is part of Community Energy People and is now looking to employ a second co-ordinator to increase our capacity and improve the consistency of our response.
Job Title: MaidEnergy Project Co-ordinator
Terms: Probationary 6 month period. £14,000 for 15hrs per week (£35,000 FTE pro rata). Working hours can be flexible to fit around an existing role or circumstances.
Role: This is primarily a remote working role but with the support of MaidEnergy’s experienced team and monthly in-person meetings (usually in Maidenhead).
Post-holder priorities are to assist the MaidEnergy team with the following tasks:
· Support to the Board of Directors
· Monitoring performance of MaidEnergy’s existing estate, liaising with sites, and scheduling routine maintenance and identified repairs.
· Manage stakeholder communications – to members, public, customers, investors, volunteers
· Co-ordinate engagement with volunteers
· Training/ skills development
· People management/ supervision [of second post] and volunteers
Post-holder responsibilities
· Provide regular reports to the MaidEnergy Board on project progress
· Deliver activities efficiently and effectively
· Support the smooth running of projects and positive relationships with clients and stakeholders
Skills and experience
Essential
· Excellent organisation skills and attention to detail
· Extensive experience managing projects, including budget management, project planning, monitoring and reporting
· Ability to engage, inspire and lead people and teams
· Passionate about sustainability
Desirable
· A degree in a relevant discipline or considerable previous experience
· Experience of project development
· Proficient use of MS Office software
We actively encourage people of all backgrounds, ages, races, religions, belief systems, sexual orientations and gender identities to apply for this role. We particularly welcome applications from under-represented groups. We are working towards being a Disability Confident employer and are open to discussing how best to make that work with our successful candidate. We are committed to offering an interview to all disabled applicants who meet the minimum criteria for the role. Please let us know if you have a disability (as defined under the Equality Act, 2010) that you would like to declare. Please also let us know if there are any reasonable adjustments that we can make to ensure that the application process is as accessible to you as possible.
We have asked for a CV and covering letter but you are welcome to submit this in alternative formats.
We will invite candidates for interview via MS Teams in mid-May. If there are dates when you will not be available please indicate this in your application.
MaidEnergy aims to make the future renewable, providing clean energy, locally owned.

The client requests no contact from agencies or media sales.
Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.
Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.
The Chief Operating Officer (COO) is the senior lay officer in the Cathedral and has the responsibility for managing the business functions of the Cathedral and monitoring operational performance.
As COO. you will be pivotal to the delivery of the Cathedral’s vision and strategy and the development of business and operational plans to ensure delivery of the Cathedral’s strategic outcomes. You will work with the Dean and the Senior Management Team to develop and implement strategy and policy, ensuring good governance, the effective and professional administration of the Cathedral in compliance with all policies and procedures and relevant statutory legislation.
The Cathedral Chapter (our Trustee Board) is looking for a collaborative colleague who will enhance the Cathedral’s caring culture, working closely with the staff team, volunteers and the wider cathedral community. Chapter’s strategic priorities include working towards financial sustainability; reviewing the operating model of the Cathedral and managing change; working towards environmental sustainability; creating partnerships to support the Cathedral’s work with the vulnerable and marginalised and ensuring effective safeguarding.
Birmingham Cathedral is a Christian Church of the Anglican Communion and the seat of the Bishop of Birmingham. As the Church of England cathedral chur

The client requests no contact from agencies or media sales.
Salary: £44,800-£49,000
Contract: Permanent, full-time
Location: London/Hybrid
Closing date: Rolling
Benefits: Flexible working arrangements, Great maternity, parental, dependents, and compassionate leave arrangements, Employee Assistance Programme
We have an excellent opportunity for a Corporate Partnerships Manager – New Business working for St Mungo’s, one of the UK’s leading homelessness charities. You will report to the Senior Corporate Partnerships Manager. As part of this role, you will be responsible for leading the cultivation and launch of new corporate partnerships, delivering mutual benefit for St Mungo’s and the partnering company.
Excitingly, this will offer you the opportunity to line manage a Corporate Partnerships Coordinator and Executive, leading on all new business activity, from identifying suitable partner prospects through to handover to the account management team.
To be successful as the Corporate Partnerships Manager – New Business, you will need:
- Extensive experience of securing new multi-year, high-value partnerships, as well as brand and commercial partnerships.
- Demonstrable experience of negotiating, influencing and creating partnership agreements.
- Experience of leading, motivating and managing people to achieve team and organisation objectives.
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Contract: 12 month fixed term contract
Closing date: 9AM Tuesday 6th of May 2025
Job Title: Campaign Manager - Better Business Act
Why this role?
In this role you would be responsible for driving forward the Better Business Act campaign, building relationships with stakeholders who could help us achieve this critical change and using learning from the campaign to contribute to the strategic design and development of B Lab UK’s policy and public affairs work.
In this role you will:
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Campaign Development & Management: Lead and execute the Better Business Act (BBA) campaign, set KPIs, track progress, and ensure alignment with B Lab UK’s policy strategy. Oversee BBA communications, manage relationships with spokespeople, and ensure Justice, Equity, Diversity & Inclusion (JEDI) principles are embedded.
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Technical Specialist & Relationship Management: Advise senior stakeholders on the BBA, represent it at events, build support among business and policy groups, and manage an events program to advance advocacy.
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Team Management: Line manages the Campaign & Events Coordinator and Public Affairs Officer, providing coaching and ensuring alignment across teams for effective collaboration.
Please refer to the job description for full requirements for this role.
What we’re looking for
We believe someone who has a few of these is well suited to exceed in this role. We would love to hear from you if you:
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Substantial proven ability to manage stakeholder-led campaigns, projects or programmes to advance social change - including people, budget and a multi pronged programme of activities. .
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A deep understanding of the role stakeholder governance can play in creating a future that benefits all people & the planet. Technical expertise in the role of legislative change in creating that future is a huge plus.
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Proven ability to manage senior key stakeholder relationships, including managing high profile stakeholders, co-chairs and campaign spokespeople.
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Strategic understanding of how to build, activate and engage a coalition of supporters at scale towards campaign goals.
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Strong written and verbal communication skills, able to write confidently and adapt style to varied audiences.
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Ability to proactively problem solve and scenario plan to mitigate risk.
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A keen collaborator who values the ability to work effectively with colleagues across internal and external stakeholders, in order to align work and achieve objectives.
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Committed to the principles of justice, equity, diversity and inclusion.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
What we give you
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Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working (around core working hours), we have a high trust environment and are advocates for right place working (min 1/2 days per week in office)
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Opportunity to request to work 4 days a week
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25 days holiday plus bank holidays (pro rata for part-time staff)
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1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
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Our office is closed between Christmas and New Year, no need to take an extra holiday!
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Private Medical and Dental cover
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£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
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2 paid volunteer days per year
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Enhanced Parental Leave and family friendly policies, including carers leave
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Learning and Development opportunities
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Enhanced Pension and Life Assurance
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Cycle to Work Scheme
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Income Protection policy
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Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Location: Hybrid Edinburgh - Blended or fully office based (from our office in Edinburgh)
Closing Date: 5 May 2025
Ref: DH 1356
As Team Leader for Business Energy Scotland (BES), you will have responsibility for operational planning and managing the hub team. Your main focus will be ensuring that the team delivers high-quality customer service, optimising performance, and meeting key performance indicators (KPIs) and service level agreements (SLAs).
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• 25 days of annual leave plus bank holidays, with additional leave earned through length of service
• Three extra days off over the Christmas period as a gesture of goodwill
• A competitive pension scheme with generous employer contributions
• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role
• Two paid volunteering days per year – a chance to give back to the causes that matter most to you
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
The Business Energy Scotland (BES) team focuses on supporting businesses across Scotland with energy efficiency advice, solutions, and resources, helping them reduce energy costs and carbon footprints. The BES team works collaboratively, with a strong focus on delivering exceptional customer service and providing effective solutions.
The role
You’ll work closely with the programme coordinator to identify service improvements and drive continuous improvement, all while creating a supportive environment for your team.
This is a crucial leadership role that will have a direct impact on the team’s success and the overall customer experience. You'll take ownership of resource management, performance monitoring, coaching, and team development, ensuring the BES programme achieves its goals and makes a positive contribution to the wider mission of reducing energy consumption and supporting businesses in Scotland.
What you’ll do
• Manage and enhance the performance of the hub advisor team, ensuring KPIs and SLAs are met and exceeded.
• Lead hub team meetings, workflow allocation, and performance reviews, providing coaching and feedback to ensure continuous improvement.
• Work closely with the programme coordinator to improve the quality of advice and service provided to customers.
• Monitor and analyse performance data, including call monitoring and feedback, to identify trends and areas for improvement.
• Support the team in handling customer feedback and complaints, ensuring an effective resolution process.
What you’ll bring
• Proven experience in managing a team and delivering high standards of customer service.
• Strong communication skills, with the ability to coach and support team members effectively.
• Good IT skills, including experience with Microsoft Office, databases, and CRM systems.
• A proactive approach to identifying areas for improvement and implementing solutions.
• Enthusiasm for supporting others and helping the team achieve its goals.
To apply please visit our recruitment portal via the apply button.
Applications close 11.59, 5 May 2025. Interviews are intended to be held week commencing 12 May 2025.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the minimum criteria for a role.
Are you a skilled leader with a drive for investment and sustainability in housing?
We're seeking a dedicated Head of Reinvestment and Sustainability to join the St Mungo’s Assets team. This role is crucial in driving forward our investment and sustainability initiatives, ensuring our properties are safe, well-maintained, and ensuring compliance with PAS 2035 and relevant standards.
Reporting to the Director of Property Services, you will lead multiple improvement projects across our diverse housing stock. Your strategic and operational leadership will be key in delivering high-quality properties and improving the lives of our residents. You will work closely with internal teams, residents, and external partners to drive innovation and collaboration within the Reinvestment and Sustainability function.
Additional responsibilities in the role of Head of Reinvestment and Sustainability:
- Lead reinvestment, disposal, energy efficiency, building safety, sustainability, and planned maintenance programmes.
- Prepare capital budgets, revenue forecasts, and programme schedules.
- Oversee the design, procurement, and delivery of construction proposals for planned maintenance programmes.
- Develop effective relationships with partner organisations, including the GLA, Homes England, and Local Authorities.
- Manage projects and contracts for reinvestment and retrofit initiatives.
- Drive design excellence and contribute to policy development related to property design and sustainability.
- Ensure compliance with statutory and regulatory expectations in building and fire safety, landlord health and safety, and energy efficiency.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London or on site. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About You
This is a fantastic opportunity for an experienced professional who is passionate about enhancing housing standards and sustainability who has the ability to drive impactful reinvestment and retrofit programmes.
To succeed in this role, you will bring:
- Proven success in managing reinvestment and retrofit programmes with significant budgets, preferably in social housing or local authorities.
- Advanced knowledge of construction, JCT contracts, Building Regulations, and key legislation.
- Expertise in PAS 2035, ECO funding, SHDF, and energy efficiency schemes.
- Hands-on experience collaborating with Retrofit Coordinators, Assessors, and Designers to ensure best practices.
- Exceptional team leadership and staff management skills.
- Outstanding stakeholder engagement, communication, and interpersonal abilities.
- Sharp project management, negotiation, and influencing talents.
- Strong financial appraisal and risk management capabilities with a focus on efficiency.
- Relevant qualification (RIBA, RICS, CIOB) or equivalent experience in the built environment.
How to Apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply, please go to the St Mungo’s careers page on our website.
Closing date: 10am on Tuesday 20 May 2025
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits