Business support manager jobs in oxford, redcar and cleveland
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small, friendly team and make a real difference to people’s lives by:
· Providing expert support in the development of policy and practical guidance aligned with Mental Health Legislation
· Supporting local authorities and care providers to effectively roll out and implement best practice and policy changes introduced by the new Act, ensuring consistency, quality, and improved outcomes across the sector.
· Creating an inspiring and engaging learning environment
· Champion innovation across diverse projects across other projects within SCIE[G(1]
What we are looking for:
· Exceptional communication skills, including facilitation, public speaking, and concise evidence-based report writing, for varied audiences.
· Proven ability to analyse qualitative and quantitative data to inform decision-making.
· Comprehensive understanding of Mental health legislation and associated social care policies.
· Registered Mental Health Nurse, Social Worker, or Allied Health Professional.
· Demonstrable expertise in Mental health law practice and/or Social care practice and management.
· Commitment to equity, diversity, and inclusion.
· Demonstrable experience of working in co-production with people who draw on mental health services including co- designing, delivery and evaluation.
· Commitment to SCIE’s values and principles of equity, diversity, and inclusion.
· Ability to establish collaborative relationships with stakeholders, including individuals who use services, carers, and professionals.
· Experience of contributing to business growth, bid writing and tenders.
The client requests no contact from agencies or media sales.
JOB OPPORTUNITY
Job Role:
Deputy CEO
Start Date:
ASAP
Contract:
Permanent / Full time
Salary:
£50,000 per annum plus additional benefits
Location:
Remote working from home with occasional travel
Closing Date for Applications:
6th August 2025
Interviews likely to be on
18th/19th August 2025
Role Overview
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse.
AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.
As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.
We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.
We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.
The client requests no contact from agencies or media sales.
We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.
What you will do:
- Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
- Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
- Build relationships and partnerships to expand our reach and influence.
- Support the creation of e-learning and digital training resources.
- Prepare stakeholders for, and debrief them after, suicide interventions.
- Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
- Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
- A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
- A recognised training qualification or willingness to work towards one.
- Experience in delivering and developing training programmes and community-based projects.
- Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
- Strong relationship-building, presentation and time management skills.
- Professional curiosity, resilience, and a commitment to safeguarding.
- Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23)
Hours: 36 hours per week
Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area and South Wales
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 17th August 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As we grow, we need someone to ensure our marketing clearly, consistently, and compellingly showcases our story, our products, and our clients’ incredible results. You’ll help us deliver creative, timely communications and powerful stories that inspire the fundraising community.
This role is instrumental in executing our content, digital, and event marketing strategies, helping us reach key decision-makers in charities and converting them into engaged customers.
You'll help us deliver creative, timely communications and powerful stories that inspire the fundraising community, working closely with the COO, Growth Managers and other teams to accelerate our growth.
Key Responsibilities
Content & Communications Coordination:
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Draft, edit, and coordinate email communications for existing clients, prospects, and event audiences using HubSpot.
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Draft blog and newsletter content to share with existing and prospective customers.
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Work across Social Media to ensure a regular flow of stories, product updates, and impact content is scheduled and shared.
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Ensure consistency in tone, branding, and messaging across all materials.
Campaign & Product Launch Management:
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Produce comprehensive campaign plans to support new product features, service offerings, and strategic initiatives.
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Coordinate product launches, working with internal teams (Product, Engineering, Growth, Customer Success) to ensure aligned messaging and smooth rollout.
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Schedule and support webinars and in-person opportunities (e.g., industry events, workshops) from a marketing perspective.
Case Studies & Campaign Showcasing:
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Support the creation of compelling case studies that highlight our impact and clients' successes.
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Help co-ordinate video, photography, and quotes from clients to enrich our marketing assets.
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Maintain a live bank of marketing assets (case studies, testimonials, videos, photos) that can be easily used across marketing and sales.
New Business Support:
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Work with the Growth team to ensure they have comprehensive communications support, including email nurture sequences, lead generation assets, and campaign summaries.
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Help track and update HubSpot data and monitor lead funnels for marketing activities.
Content Asset Management:
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Ensure key product and campaign materials (e.g., PDFs, one-pagers, presentation decks) are up to date, accurately reflect current offerings, and are easily accessible to the wider team.
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Co-ordinate with designers and video editors where needed, ensuring timely delivery and quality of work.
Reporting & Market Insight:
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Support marketing reporting, tracking campaign sends, open/click rates, and basic lead activity via HubSpot.
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Track competitor activity, messaging, and new ideas being developed in the sector to inform our strategy.
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Help manage marketing activity calendars and provide internal communications updates on marketing initiatives.
Skills & Knowledge:
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2–4 years of experience in a marketing, communications, or content coordination role, preferably within a SaaS company or B2B environment.
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A confident writer and communicator, able to produce clear, concise, and compelling copy.
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Detail-oriented, highly organised, and proactive, with excellent project coordination skills.
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Familiarity with marketing automation and CRM tools like HubSpot or Mailchimp is a definite plus.
Bonus: Experience in the non-profit or tech-for-good sector.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.
What you will do:
- Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
- Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
- Build relationships and partnerships to expand our reach and influence.
- Support the creation of e-learning and digital training resources.
- Prepare stakeholders for, and debrief them after, suicide interventions.
- Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
- Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
- A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
- A recognised training qualification or willingness to work towards one.
- Experience in delivering and developing training programmes and community-based projects.
- Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
- Strong relationship-building, presentation and time management skills.
- Professional curiosity, resilience, and a commitment to safeguarding.
- Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)
Hours: 36 hours per week
Location: Although this role is home based, the applicant should be based in Birmingham due to the regular travel across the area and West of England
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 31st July 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
We have an exciting new opportunity to join Icebreaker One as an Account Manager
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Contract: Permanent - ASAP
Location: Remote
Hours: Full time (Icebreaker One works a four-day week, Mon-Thurs)
Rate: Circa £35k
Team
Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications.
Core Responsibilities
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Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m
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Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts)
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Build and maintain strong, long-term relationships with key stakeholders
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Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps
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Track the delivery of actions with the account management team
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Execute strategic account development plans that align with client goals and objectives, ensuring long-term success
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Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction
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Tracking contract deadlines and working with the team to ensure renewals are submitted in good time
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Collaboration with Data Services, Membership and Communications teams as required for delivery
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CRM maintenance and updating to track pipeline
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Draft and deliver regular status, updates and reports
Supporting responsibilities
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Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work
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Attend daily stand ups, standing meetings and participate in regular Show & Tells
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Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management
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Supporting the bid team in identifying and inputting into proposals
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Socialise the Icebreaker One constellation (expert network) among teams within strategic partners
Knowledge, Skills, Experience
Demonstrable experience of
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3-4 years demonstrable experience in a similar role
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Excellent communication and writing skills
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Excellent organisational and analytical skills
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A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business.
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A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals
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Engaging people one-to-one effectively online and in person
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Ability to summarise findings so that they can be understood by non-experts
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Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums
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Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open
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The ability to work in a fast-paced, collaborative environment
Specifics, ideally some or all of the following:
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An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies
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An understanding of standards & licensing (e.g. Open, Shared, and Closed data)
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An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)
Apply today
Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.
Applications must be received by 0900 (GMT), 2025-08-06
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone
If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us
Full details are available on our website
Our mission is to make data work harder to deliver net zero.

The client requests no contact from agencies or media sales.
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
At Marie Curie, we are dedicated to improving lives through our compassionate care and support services. Our fundraising efforts are at the heart of what we do and the Fundraising Analysis, Insight & Selections Team forms a vital part of the charity’s fundraising activities, driving the use of Insight to inform decisions and the way we communicate with our supporters.
As a Senior Data Insights Manager you will be responsible for developing and implementing data analysis strategies in collaboration with our Income, Innovation and Engagement directorate and supporting the delivery of operational data reporting, providing analysis and insight to inform strategic decision-making.
You will be responsible for:
- Driving decision making through insights on several strategic projects.
- Developing an insight led decision making culture and structure.
- Leading the development of best practices techniques for data analysis, visualization, and storytelling.
- Working closely with senior stakeholders to understand business requests and translating them into analytical solutions.
- Identify opportunities to improve processes and enhance data capabilities within the business.
- Line managing and leading a team of 2 data analysts
Key Criteria:
- Established experience in a senior/lead analyst role with a solid track record of understanding of the production and role of data analysis in a business environment.
- Significant and demonstrable experience of implementing best practice analytics techniques and leading initiatives to enhance datasets, thereby improving insight capabilities.
- Experience of using insights to influence stakeholders at all levels.
- Significant and demonstrable experience of model building.
- Strong communication and storytelling kills, with the communicate across a range of stakeholders.
- Excellent SQL, Power BI skills and understanding of requirements of compliance in a regulated environment.
- Line management experience would be an advantage.
Please see the full job description here
Application & Interview Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: Sunday 20th July 2025
Salary: Up to £50,000 + £3,500 LWA where applicable
Contract: 12 months FTC
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to work from our modern open plan offices in Embassy Gardens occasionally.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operation Christmas Child UK (OCC) has implemented a strategic volunteer ministry, investing in teams of volunteers who will multiply themselves and hugely extend the reach of OCC’s mission.
OCC is the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes from the UK 1/4 million gift-filled shoeboxes annually to children in need overseas and in so doing demonstrates God’s love in a tangible way while sharing the Good News of Jesus Christ.
A resourceful and energetic Regional Manager is needed to recruit, select, equip, and lead teams of volunteers throughout the 32 London boroughs.
You will be passionate about developing others towards highly effective ministry, teamwork and increased personal competency.
You will also directly engage churches to participate in OCC in areas not yet covered by Connect volunteers. A special opportunity will be engaging London churches that have partnered with our sister ministry, Billy Graham Evangelistic Association for the June 2025 God Loves You Tour London.
You will be confident to take initiative with people and projects and also have good administrative and organisational skills. You will also enjoy envisioning the numerous volunteers who participate in the OCC shoebox appeal each year.
You will enthusiastically support the Christian purposes of OCC and Samaritan’s Purse and be committed to the value of well-equipped volunteers and to developing them further. Candidates will have proven people and project management and administrative experience in the workplace and be educated to A levels or ideally Degree level.
This role is based in region, and so prospective candidates should currently live in the region and provide their own transport for which defined expenses will be paid.
In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the RSPCA
Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
We seek to raise standards of care through our numerous campaigns and awareness of issues affecting animals today. We rely heavily on our volunteers, who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA Buckinghamshire South Branch
The RSPCA Buckinghamshire South Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
The main activity of our branch is specialised in the rehoming of small animals including cats, rabbits, birds, guinea pigs and hamsters. The animals come into our care from various sources such as those which are rescued, abandoned, neglected or given up by their owners. Each animal is medically and characteristically assessed to ensure it is fit and well before being available for rehoming. This all costs money, and could not be achieved without your support.
Job Summary
This role is responsible for the development, implementation and operation of appropriate financial and business management tools to support the day-to-day business and financial administration of the Branch.
Reporting to and working closely with the Chief Executive Office (CEO), you will be expected to make use of the full capability of the Branch’s existing software systems (Google Workspace, and Quick Books) to improve the efficiency and effectiveness of service delivery and develop management information to aid the Trustees & CEO in decision making.
You will be responsible for all financial management across the charity. This includes bookkeeping; financial statements; financial planning; financial policies, processes and controls and budgeting.
You must ensure that all activities are carried out in compliance with current legislation, Branch and Society policy, relevant Health & Safety regulations and any associated statutory or legislative requirements.
Note: Branch targets and budgets are agreed on an annual basis and these will inform the personal targets agreed at the annual performance review. Progress towards personal targets will be reviewed at regular one-to-one meetings with your line manager.
This role is home based, with occasional travel across South Bucks.
Principal Accountabilities
Financial Management & Operations
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Support the CEO as a key strategic and operational partner, acting as second-in-command and deputising in their absence where appropriate.
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Maintain all financial records and accounting systems (the Branch currently uses Quick Books accounting software), registers and statistics as required by the CEO & Branch Trustees.
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Work with the CEO and Branch Trustees to develop financial plans and an annual financial budget.
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Maintain close oversight of the branch’s budget in collaboration with the CEO, proactively identifying and addressing any discrepancies, overspend, or unplanned financial activity to ensure effective financial control and informed decision-making.
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Process, monitor, record and manage all receipts & payments to/from the Branch in accordance with the agreed procedures and in liaison with the appropriate staff and volunteers including weekly banking, cash handling, invoice creation and processing, Branch payments (including those made via credit cards and petty cash) and account reconciliation.
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Monitor, review and reconcile monthly receipts & payments on the Quick Books accounting system.
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Produce monthly management accounts which include bank reconciliations, balance sheets, Branch/departmental profit & loss statements, departmental comparisons and performance against budget and such other financial reports/management information as may be required including monthly reporting to the board of trustees.
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Coordinate bank accounts across the charity, including set-up and balance management.
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Prepare and submit quarterly VAT returns.
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Prepare annual financial statements and coordination of annual audit review.
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Support the staff and volunteers with day-to-day financial operations and ensuring departmental financial records are maintained and that monies received or expended are accounted for correctly.
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Work with the RSPCA Society National team regarding legacies, submission of care contribution funds, renewals of insurances etc.
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Ensure that strict protocols are followed for cash handling and that unbanked cash remains within the insured limit for cash held at each premises.
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Liaise with the Branch’s payroll provider to ensure staff hours are submitted and salary payments processed on a monthly basis and within the appropriate timescale.
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Process all staff and volunteer expenses in a timely manner.
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Manage all bookkeeping processes and functions, including the asset register, ensuring annual accounts are produced no later than the end of March each year.
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Develop, implement and maintain appropriate financial administrative procedures and processes.
Business Administration
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Responsible for day-to-day financial administrative support for the CEO and Trustees.
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Ensure that all administrative paperwork, including external correspondence is processed in accordance with Branch and Society procedures, including completion of all appropriate records for insurance and risk management purposes.
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Ensure financial data processing, retention and destruction conforms to the relevant policies such as GDPR.
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Ensure regulatory and legislative compliance of financial charity policies.
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Work closely with relevant operational staff to ensure appropriate responses are issued to all enquiries whether from members, supporters & volunteers, RSPCA colleagues or the general public.
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Liaise with staff and volunteers to facilitate the ordering of materials, supplies and equipment for the effective operation of the Branch, ensuring budgetary controls are maintained at all times.
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Work with the CEO and other staff to manage relevant licences, vendor relationships, service agreements and invoicing.
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Work with staff and volunteers across the whole charity on financial processes and controls.
Fundraising & Donations
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Identify, assess, and apply for appropriate grants and funding streams to maximise income for the branch, ensuring applications are timely, well-prepared, and aligned with funder criteria to support the branch’s strategic and operational objectives.
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Ensure that all donations (financial or otherwise) are acknowledged in a timely manner, receipts are issued for financial donations and the banking of all funds raised.
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Responsible for the accurate recording and banking of the funds raised.
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Develop, and manage relationships across relevant stakeholder groups, both within and outside the charity.
Gift Aid
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Ownership of the Gift Aid process.
General
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Attend meetings and training courses as required.
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Undertake such other duties as directed from time-to-time by your line manager.
Essential skills, qualifications and experience:
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A finance qualification or working towards level 3 AAT or ACCA with proven experience in charity financial operations.
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Good general level of education.
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Strong experience in financial reporting, budgeting and compliance.
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Demonstrable experience of managing small to medium size budgets (circa £400,000) & accounting systems (ideally with experience of Quick Books software).
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Proven experience of cash handling and financial management procedures.
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Excellent communication and presentation skills.
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Proven ability to work to tight deadlines, be proactive and work autonomously.
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Proven IT literacy including use of business software and accounting packages (including Quickbooks), and Google Workspace.
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Strong numeracy and analytical skills.
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Experience supporting audits and implementing robust financial controls.
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Knowledge of Charity and Company Law.
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Proven ability to work under direction from superiors but equally able to use their own initiative.
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Proven ability to prioritise workload and meet tight deadlines.
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Proven ability to complete essential management paperwork and analyse data.
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Personable and with an open, positive approach to new ideas coupled with drive and enthusiasm.
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A flexible and collaborative approach to colleagues both staff and volunteers.
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Honest, trustworthy and reliable.
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A calm and friendly approach particularly when working under pressure.
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Sympathy for animal welfare and the work of the RSPCA.
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Full valid UK driving licence.
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Willing and able to travel around the Branch area on occasions.
Desirable skills, qualifications and experience:
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Experience of management & leadership.
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Training, coaching & mentoring skills.
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Experience of working with the general public and/or in a customer care environment.
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Experience of managing change in the workplace.
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Experience of managing small projects.
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Good basic knowledge of employment law.
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Knowledge of data protection requirements.
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Willingness to learn and acquire new skills through training.
We promote an inclusive working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multi-cultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner seeks a seasoned, analytical management accountant, with experience in project accounting and finance business partnering within an international charity. This is a 1 year fixed-term contract.
Responsibilities
- Collaborate with project leads to monitor budgets and provide tailored financial insights, and regular reporting on project performance and expenditure tracking, ensuring effective resource management across funded initiatives.
- Prepare bespoke financial reports in line with external funding agreements, meeting all donor-specific compliance and deadline requirements.
- Serve as a primary contact for day-to-day finance-related queries from both UK and international colleagues, offering guidance on systems and processes.
- Contribute to the preparation of monthly management accounts, supporting senior finance colleagues in the analysis and review of organisational performance.
- Assist in the development of year-end statutory accounts and provide support throughout the external audit process, including documentation collation and response to auditor queries.
Requirements
- Part-qualified accountant with at least 2 years of experience working in a similar role within an international charity, and a sound knowledge of preparing management accounts, undertaking analysis and doing project and donor accounting.
- Strong IT and systems skills
- Strong written and verbal communication skills, a strong command of the English language and report writing ability.
- Team player, able to be supportive and manage a varied a workload with little supervision.
This role offers remote working from the UK, with the candidate expected to attend meetings in London once ever 2-3 months. This role is only open to candidates with the right to work in the UK without requiring sponsorship. This a 1 year FTC with an immediate start preferred.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a part-time Finance Manager for Energy Sparks, a charity working towards a sustainable future in which the school community is at the heart of measurable action to tackle climate change. Energy Sparks equips children and young people with the knowledge, skills, and tools to take practical action in their school and wider community to reduce carbon emissions. We enable school leaders, staff and communities to better understand and reduce their school’s energy consumption and introduce wider measures to reduce their carbon footprint.
This is an exciting, new role in our growing team and provides a great opportunity to apply your financial accounting and management skills to help our charity flourish. As the only finance employee within a small organisation, this role will be a blend of weekly bookkeeping tasks alongside the preparation of management accounts and strategic oversight of Energy Sparks’ finances. The successful postholder will embrace the varied responsibilities.
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Salary: £40,000-£42,000 pro rata dependent on experience
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Role initially offered 0.2 FTE. This can be worked 7.5 hours per week across the year or 8.75 hours per week term time only, with the opportunity for future growth, subject to income. Hours can be worked flexibly from Monday to Friday, 8am to 6pm.
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Home working with occasional team meetings in Bath (typically 1 visit per year, although for local employees there may be the opportunity to meet more often)
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Post holder must already have the legal right to work in the UK.
Application deadline: 11:59pm Thursday 24th July 2025
To start September 2025 or as soon as possible thereafter.
About us
Energy Sparks is an online energy management tool and energy education programme specifically designed to help schools reduce their electricity and gas usage through the analysis of smart meter data. Energy Sparks helps pupils and the wider school community to reduce their school’s carbon emissions, and make a real contribution to addressing the 'climate emergency'. Energy Sparks started in 2017 in Bath, and is now working with over 1000 schools across the UK.
Current annual income is £500,000 to £600,000 with expected growth in the 2025/2026 financial year. To date, the responsibilities in this job description have been delivered by the CEO. All staff work remotely with the core staff team based in the Bath area.
Key Responsibilities
Note: Energy Sparks currently uses the Xero accounting package to deliver most of the tasks below.
1. Financial Reporting
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Prepare monthly/quarterly management accounts, ensuring accurate reporting of income and expenditure.
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Provide financial reports to the CEO and Board of Trustees
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Track restricted vs unrestricted funds and ensure proper allocation and reporting.
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Prepare the annual financial statements (in line with charity SORP).
2. Transaction recording and bank and payment reconciliation
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Reconcile bank accounts weekly, including card payments
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Match incoming payments to invoices or grants
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Authorise and categorise supplier invoices
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Maintain accurate coding of income and spend to specific funders or grants (restricted/unrestricted funds), including apportioning staff salaries with manual journals
3. Accounts Payable and Receivable
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Process supplier payments
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Monitor supplier invoice due dates and ensure timely payment
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Issue sales invoices to schools, Multi-Academy Trusts (MATs) and other partners
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Monitor accounts receivable and flag and chase overdue invoices with schools, MATs or partners.
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Monitor Energy Sparks account renewals and work with the wider team to issue renewal notifications.
4. Payroll
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Check and post monthly payroll on Xero
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Post HMRC payments (PAYE/NIC)
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Process and post pension contributions
5. VAT
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Record input VAT on supplier payments including reverse charge VAT
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Correctly charge VAT on sales invoices
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Prepare quarterly VAT returns including accurate business/non-business apportionment for input VAT recovery
6. Record-Keeping
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Maintain digital records of receipts, invoices, and approvals
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Ensure proper documentation for charity finance compliance
7. Internal Controls & Risk Management
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Comply with Energy Sparks’ internal financial controls and policies to manage risk.
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Monitor cash flow and reserves and recommend adjustments for financial sustainability.
8. Strategic Financial Leadership
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Provide strategic financial insights to help inform decisions about growth and expansion.
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Assist with long-term planning, forecasting, and cost analysis for sustainability.
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Support organisational change, ensuring financial stability and compliance as the charity grows.
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Suggest improvements to financial processes, including optimising our use of accounting software to increase efficiency.
This will be a varied role within a small staff team and an ability to embrace a diversity of tasks is essential. There are currently no line management responsibilities for this post.
Person Specification
Experience & Knowledge
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Significant experience in a senior finance role, ideally in the charity sector.
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Strong knowledge of charity financial compliance, SORP, and statutory reporting
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Experience of fund management and management accounts
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Experience of preparing VAT returns and business/non-business apportionment
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Proficiency in Xero or similar accounting software, including manual journals
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Confident running a Payroll function using Xero or other accounting software
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Skilled in financial planning, reporting, and budgeting
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Advanced use of Excel and Google Sheets.
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Experience preparing for audits and liaising with external auditors/independent examiners
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Strong communication skills with the ability to engage effectively with staff, funders, trustees, schools, Multi-Academy Trusts and suppliers. Happy to pick up the phone and chase schools or MATs for invoice payments!
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A self-starter mentality with the ability to work independently as well as within a team.
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Excellent organisation, efficiency, and attention to detail.
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Strong problem-solving abilities and a solution-focused approach.
Nice to have
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Strong interest in sustainability
Benefits
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£40,000 to £42,000 pro rata dependent on experience
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12% employer pension contribution
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38 days paid annual leave pro rata including bank holidays
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0.2 FTE. This can be worked 7.5 hours per week across the year or 8.75 hours per week term time only, with the opportunity for future growth subject to income. Hours can be worked flexibly from Monday to Friday, 8am to 6pm.
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The opportunity to make a difference in reducing carbon emissions and helping young people to live sustainable lives.
Application deadline: 11:59pm Thursday 24th July 2025
To be considered for this role, all applicants must currently have the right to work in the UK.
Energy Sparks is an equal opportunities employer and welcomes applications regardless of race, sex, disability, religion/belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Welcome
Thank you for your interest in joining the CoachBright team as our new Programme Manager. We are a social mobility charity on a mission to support pupils from disadvantaged backgrounds become confident, independent, and resilient, so they can lead the lives they want.
There is an attainment and outcomes gap in the UK between disadvantaged pupils and their wealthier peers. This is exacerbated when pupils have lower confidence in their own abilities and potential. Upward social mobility is made even harder when pupils lack relatable role models. We want to change this!
Now, more than ever, it is essential that young people from disadvantaged back- grounds get the support they need to achieve their goals. That’s why we’re playing our part to narrow the gap and support a generation of pupils to be their best.
We are ambitious, and are looking for someone as passionate as we are about creating a socially just world. If you’re motivated by improving social mobility and transforming the life chances of young people we would love to hear from you.
Many thanks,
Who we are
Vision: a world in which every young person’s destination is based on their choice, ambitions and talents, rather than their background.
Mission: coaching young people to be confident, independent and resilient so they can lead the lives they want.
What we do: we partner with schools, universities and businesses to run face-to-face and virtual coaching programmes for disadvantaged young people with relatable role models who are just a few years ahead in their life journey, we help raise their confidence, independence, resiliance and attainment. Our coahes are typically undergraduate volunteers or senior pupils in schools who we train and support to become effective coaches.
The Challenge
By the age of 5, 43% of disadvantaged young people have not reached a good level of literacy and numeracy.
57% of children from disadvantaged backgrounds leave primary schools without reaching the expected standard in reading and maths.
A disadvantaged child is 50% less likely to achieve passes in GCSE English and Maths.
Only 16% of Free School Meal eligible young people attend university, compared to more than 75% of those who attend an independent school.
1 in 3 young people frpm disadvantaged backgrounds are not in any form of sustained education, apprenticship or employment five years after their GCSEs.
1 in 5 undergraduates from disadvantaged backgrounds don't complete their degree, double the rate for the most advantaged.
Those in elite occupations from disadvantaged backgrounds earn £6,400 per year less in the same role, and take 25% longer to gain a promotion.
Our Impact
We have been delivering coaching programmes across England since 2014, supporting over 15,000 young people in that time. We have a small but growing number of programmes directly coaching undergraduates from underrepresented backgrounds (our Lifecycle programme). However, the majority of our work and impact takes place in schools, involving us training undergraduates (our Core programme) or senior pupils (our Peer to Peer programme) to be coaches to younger pupils.
We are proud that our programmes demonstrate consistently strong impact on the outcomes most closely associated with improving social mobility: attainment, social & emotional development, and school attendance.
Our most recent independent evaluation found:
Increases in maths (11.1%) and English (5.1%) attainment.
Significant improvements (min 8%) in metacognition, self-efficacy, and motivation.
Persistently absent pupils’ school attendance increased by 11%!
Our Values
We have four core values at CoachBright that we use to guide us and help our decision making. These values remind us at all times who we help, how we help them, and how we should act as both a charity and as individuals.
1. We understand the complexities of disadvantage. We prioritise supporting young people from low-income households but understand that disadvantage is context-dependent and that the drivers of disadvantage regularly shift.
2. We believe coaching is transformative. All of our work, from primaryphase programmes to our Lifecycle work with young adults, is grounded in a belief that high-quality coaching can transform a young persons life.
3. We strive for clarity. We are open and honest with our beneficiaries, our partners, and each other. We hold each other to high standards and provide transparency and clarity with the deisions and work we do.
4. We are a team not just colleagues. We are committed to helping others, and this commitment extends beyond our beneficiaries to each other in the workplace. We strive to make CoachBright a place where regardless of role, level of seniority, or length of time at the organisation, we all want to roll our sleeves up to support each other and share in each other's successes and challenges.
Our Team
We are a small but mighty team, with a mixture of experiences including youth work, teaching, music, finance, social work and many others. Although our backgrounds and skills may be different, what we have in common is a commitment to our core values, and a belief that our work can - and does - change young people’s lives.
And whilst we may be located in different parts of the country, we work extremely hard to ensure we live up to our fourth core value - ‘we are a team, not just colleagues’.
I've never worked in such a wonderful team before. It's been great to join such a supportive environment where everyone just wants the very best for each other and are all so passionate about our shared mission.
Role description
In the 25/26 academic year, we will be expanding our work significantly, supporting close to 3,000 young people from Cornwall to Northumberland. The majority of this growth will be through a one-year project we are running in partnership with the Education Endowment Foundation.
This project is a randomised control trial (RCT) of our Peer to Peer coaching programme, where we will be working with an additional 50 new secondary schools. We have seen consistently strong impact from this programme on the attainment, social & emotional development, and school attendance of disadvantaged young people for many years. This EEF supported RCT now gives us the opportunity to test this impact at significant scale, specifically on the maths attainment, maths self-efficacy, and school attendance of disadvantaged Y10 and Y7 pupils (see here for more details).
To support with this delivery, we are looking to recruit additional fixed-term (October 2025 - July 2026) Programme Managers, both full and part time, in the following regions:
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South West (including Cornwall and Plymouth) Part time, 2-3 days per week
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South East England (including Greater London, Hampshire, Sussex, Kent, Berkshire, Essex, Hertfordshire, and Milton Keynes) Full time
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North West (including Merseyside, Greater Manchester, Lancashire, and Cheshire) Part time, 3-4 days per week
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North East (including Northumberland, Newcastle, Tyneside and Teesside) Part time, 2-3 days per week
You will have end-to-end ownership of your own allocation of programmes, which may involve a mixture of Peer to Peer, Core and Lifecycle programmes. Whilst delivering our programmes you will be required to build excellent relationships with our school and university partners, support with training and developing our undergraduate volunteers, use our evaluation frameworks to assess impact, and lead on conversations related to retention and expansion.
Candidates should be able to cover all locations in the given region they are applying for, so access to a car would be an advantage, but is not essential. At times team members may be asked to travel to a location outside of their region, but this will be rare and sufficient notice and TOIL will be given where appropriate.
All roles are on fixed term contracts starting Monday 6th October 2025 and finishing 31st July 2026. The majority of direct delivery in schools will begin early November. The first few weeks in the role will combine a mixture of induction, training, programme observations, programme set up, and volunteer recruitment for our Core programmes.
Whilst there is the potential for a permanent role beyond the length of this project, this will be based on our levels of school retention and business development, and so cannot be guaranteed.
You will flourish in this role if you have a genuine passion and ‘knack’ for working with young people and supporting them to succeed, as well as being organised, motivated, and able to think on your feet quickly. If that sounds like you, please get in touch!
Role details
Managing and delivering programmes
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Coordinate and run multiple in-school and online programmes, typically requiring travel to schools most working days.
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Set timelines for programme start and finish dates.
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Oversee programme quality and communicate with school staff weekly to provide feedback after sessions.
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Facilitate in-school or digital workshops for groups of pupils (KS1-5).
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Plan and organise graduation trips to a local university for pupils on the programme.
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Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.
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Report regularly to the Programmes Team Leader on key performance indicators and programme updates.
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Build and maintain high quality relationships with pupils, schools, and universities..
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Collect data and write impact reports and case studies for each programme.
Recruiting and managing undergraduate volunteers (in regions with Core programmes):
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Recruit and retain volunteer undergraduate coaches.
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Coordinate and allocate undergraduate coaches to Core school programmes, communicating with them weekly and when needed arranging transport for them to schools.
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Deliver training to volunteers both in-person and online.
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Develop and maintain relationships with universities, particularly access, outreach, and widening participation teams.
Expanding our reach and impact:
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Ensure retention of schools and universities within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.
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Support the growth of our network of schools, Multi-Academy Trusts (MATs), Local Education Authorities, and universities in your region.
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Contribute to programme design, take part in a working group and whole team meetings.
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Gather and create content for social media and marketing materials.
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Running pupil and school leader focus groups.
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Carry out other tasks that are within the scope and spirit of the role.
Person Specification
Essential characteristics and experience
Below are the key attributes candidates will need to be confident of demonstrating.
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Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK.
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Ability to think on your feet. Delivering programmes with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.
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Programme or project management experience. In particular the ability to be organised, plan ahead, and manage competing priorities and timelines.
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Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18. (Please note, the vast majority of our programmes are at secondary phase).
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Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).
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Excellent communication skills, particularly public speaking. You should be comfortable talking to groups of 5 or 500.
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Ability to make quick and clear decisions.
Desired characteristics and experience
Below are attributes that would be useful in the role. However candidates that have less experience in these areas should not be discouraged from applying.
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Understanding of the specific barriers to social mobility, both nationally and regionally, and the context for the young people we work with.
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Experience of sales or partnership management/development, particularly with schools or universities.
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Experience of working in education settings.
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Existing network of relevant sector contacts in schools and/or universities, or demonstrable ability to quickly establish new connections independently.
Key details
Benefits
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An opportunity to contribute to an exciting charity with scope to input widely and take on new responsibilities.
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28 annual leave days (pro rata).
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Fridays off during non-term-time (pro rata).
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Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).
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Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.
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Access to BrightHR perks, including a range of retail discounts.
Key Information:
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Annual salary of £30,579 - plus £2,500 London weighting where applicable (pro rata)
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Fixed term contract (6th October 2025 - 31st July 2026).
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Remote role with travel to schools across England. The majority of working days will require a trip to 1-2 schools in your region.
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Reporting to our Programmes Team Leader
Coaching young people to be confident, independent and resilient so they can lead the lives they want.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Rheumatoid Arthritis Society (NRAS), is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.
1. Main Purpose of Job
To drive referrals to and use of, NRAS services from NHS relationships across the UK.
Identify, build and maintain relationships with Rheumatology and other multidisciplinary teams to ensure relevant healthcare professionals are aware of the support that NRAS provides to people with Rheumatoid Arthritis and Adult Juvenile Idiopathic Arthritis.
To work with those healthcare professionals to maximise uptake of their referrals to our services.
Attend events around the UK and online to promote NRAS Services.
Support the I&SD Director and other senior team leaders to design, develop and implement new services and to reach new audiences for existing services.
2. Business development & Strategy
2.1. Identify, develop, and secure new opportunities for NRAS services within the NHS.
2.2. Create and implement business/service development strategies to expand the service user base, and service offering within NHS Rheumatology departments and connected healthcare teams.
2.3. Analyse market trends, identify emerging opportunities, and stay ahead of industry developments to recommend strategies for further growth of NRAS services.
3. Relationship development and management around the UK
3.1. Build and maintain strong, long-lasting relationships with existing and potential referrers or influencers and healthcare providers often travelling to attend clinic/location meetings.
3.2. Act as the primary point of contact for key referring organisations, ensuring referrer satisfaction and identifying opportunities for additional services or project work.
3.3. Understand HCP needs, provide tailored solutions, and work closely with the project managers to ensure successful delivery.
4. Proposition and presentation development
4.1. Lead the creation of compelling proposals, and presentations to drive new service user volumes.
4.2. Work with internal teams to gather technical and operational input to develop competitive, high-quality proposals.
4.3. Present to referrers and influencers articulating NRAS’ value proposition, differentiators, and capabilities.
5. Project Management Oversight
5.1. Support senior/project managers in the planning and execution of projects, ensuring alignment with referrer and influencer expectations.
5.2. Monitor the progress of key projects, providing necessary updates to clients and senior management on milestones, deliverables, and performance metrics.
5.3. Facilitate communication between referrers, internal teams, and external stakeholders throughout the lifecycle of projects.
6. Monitoring and Evaluation and “market” intelligence
6.1. Monitor the rheumatology service landscape, industry trends, new regulations and innovation.
6.2. Provide insights and recommendations to leadership regarding potential strategic partnerships, services or new audiences.
6.3. Prepare regular reports on performance, development activities, and client feedback.
7. Networking & industry representation
7.1. Attend/undertake promotional relevant conferences, seminars, and networking events to build NRAS’ visibility and attract new service users
7.2. Cultivate a professional network within Rheumatology and MDT arena, leveraging connections for potential opportunities.
7.3. Cross-Functional Collaboration:
7.3.1.Collaborate with senior management to align development goals with organisational strategy.
7.3.2. Work with other departments providing insight and content used to promote our services to Healthcare professionals
8. General responsibilities
Positively promote NRAS at all times.
Support Fundraising Team with applications for funding for the Information & Support team through charitable grants and other avenues.
Undertake other duties as appropriate when required.
Person specification:
Qualifications: A-level or qualified by experience
Experience:
- Demonstrable experience working in a similar environment such as charity/public sector or pharmaceutical etc. into NHS
- Health related services experience
- Proven track record of securing new business for service delivery
- Excellent interpersonal and presentation skills
- Ability to initiate, analyse, monitor and evaluate outcomes
- Experience of delivering at a senior level.
- Experience in overseeing multiple projects with the ability to manage timelines, budgets, and expectations.
Knowledge and skills:
- Highly developed relationship development skills
- Excellent written and oral communication skills in English
- Proficient use of Microsoft Word; Excel; PowerPoint
- Ability to collaborate with cross-functional teams to ensure seamless project execution.
- Understanding of the health environment
- Understanding of Rheumatoid Arthritis and its treatment
Personal Circumstances & Attributes
- Ability to work under pressure and to deadlines
- Highly motivated and committed
- Positive outlook and approach
- Willingness to travel and work out of hours when required
- Full driving licence and car owner.
Reporting to: Innovation & Service Delivery Director
Salary: £39,000-£42,000 dependent on experience
Location: Hybrid or remote flexible working
Hours: 35 hours pw
Car driver and clean licence required.
Please send a covering letter with your application.
Please provide a covering letter to confirm how your experience to date would benefit our organisation and enable you to achieve success within this role.
The client requests no contact from agencies or media sales.