Business support office manager jobs in hertfordshire, east of england

This role at Relate - Family Action

Relate at Family Action is here to promote safe, supportive relationships for all and support everyone to strengthen the relationships that mean the most to them.

For over 150 years Family Action has seen first-hand the power of family to shape lives, for better and worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. Whatever family means or looks like to us, ultimately, it's relationships that matter – and the quality of our relationships affects the quality of all our lives.  

This is a pivotal role responsible for crafting and executing strategies and campaigns that promote both the Relate brand image and overall marketing efforts to support the achievement of sales targets across a range of counselling services (both B2C and B2B), training products, charity retail outlets and other income streams.

We are looking for a marcomms ‘all-rounder’: someone who can take a strategic view as well as being ‘hands-on’ in the delivery of marketing support to the wider Relate team. 

We are currently looking for two (new) part-time Finance Manager roles, splitting the previous finance manager role and following the implementation of new accounting software – with one role focussing on general finance processes and systems, and one role focussing on relationships with budget holders, reporting and forecasting.

The Sutton Trust is seeking highly motivated and enthusiastic individuals to join the team and provide crucial support on a range of key finance functions. This is an exciting time to join the team as we are looking to further improve process efficiencies and assess the use of technology within the team.

These are varied and hands-on roles that requires a strong understanding of charity accounting (particularly funds), excellent problem-solving skills and initiative. You can expect a steep learning curve and fast-paced work in a passionate and supportive environment. 

Senior Finance Manager

The Senior Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.

Main duties

• Overseeing the Finance Officer’s work including sales ledger, purchase ledger and general processes and ensuring transactions are posted accurately and timely as well as supporting reconciliations and resolving discrepancies
  Other duties as necessary from time to time 
• Overseeing month-end and year-end processes, including reconciliations and preparing trial balances and journal postings.
• Preparing year-end schedules and statutory accounts, working closely with the Director of Finance & Operations and external auditors. Liaising with external auditors and managing the audit process.
• Ensuring legal and regulatory compliance (e.g. Companies House, Charity Commission)
• Managing the finance system, including data integrity, user access and system upgrades. Supporting finance-related integrations with other systems, and ongoing system improvements/ automation.
• Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls, e.g. feeding into policies, procedures and team-wide training, as required
• Line managing, motivating and proactively supporting the Finance Officer in their professional development
• Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
• Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work

Interviews

Applications should reach us by 10am, Monday 18th August, with first round interviews held over Zoom on Thursday, 28th August, and second round interviews held at our London offices on Wednesday, 3rd and Thursday, 4th September.

Finance Manager

The Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.

Main duties

• Building and maintaining relationships with budget holders and members of senior leadership to help them understand budgets and financial statements and support them with their day-to-day budget management and finance needs (incl. on the new finance system, XLedger)

• Preparing quarterly management accounts, and other financial modelling as required
• Cash management and cashflow forecasting; monitoring and reporting on the Trust’s investment portfolios
• Supporting the Director of Finance & Operations with annual budget setting and leading on quarterly reforecasting cycles
• Supporting the Development Team with funding applications, and grant / funder reporting
• Ensuring compliance with funder restrictions and requirements
• With support from the Finance Officer, managing the payroll and benefits administration (note, payroll is outsourced)
• Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls, e.g. feeding into policies, procedures and team-wide training, as required
• Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
• Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work 
• Other duties as necessary from time to time

Interviews

Applications should reach us by Midnight, Monday 25th August, with first round interviews held over Zoom on Tuesday, 2nd September, and second round interviews held at our London offices on Tuesday, 9th September.

At The National Lottery Community Fund, we believe in the power of communities to change lives. Our Evidence and Impact team plays a vital role in making sure our funding decisions are informed, equitable, and impactful. We’re looking for a Business Intelligence (BI) Developer who’s passionate about data, storytelling, and creating tools that empower others inside and outside of the Fund to make data driven decisions.

 This role is especially exciting as it supports our work with  dormant assets. Whereby the Fund will be unlocking unclaimed financial resources and directing them to where they can make the greatest difference. You’ll help us understand the impact of these funds, identify areas of need, and ensure that insights from dormant asset investments are accessible and actionable across the Fund.

 As a BI Developer, you’ll:

•  Design and build engaging dashboards and reports using Power BI
•  Develop efficient, scalable data models in collaboration with our Data Architect and Technology teams 
•  Lead the transition to automated, self-service reporting across the Fund
•  Work closely with analysts, business users, and stakeholders to ensure insights are accessible and actionable 
•  Apply user-centric design principles and continuously improve your products based on feedback and usage data

 We’re looking for someone who:

•  Has experience turning user needs into BI solutions that drive decision-making 
•  Is skilled in Power BI (DAX, Power Query/M) and SQL
•  Experienced in data modelling, UI/UX best practices, and enterprise BI development 
•  Is passionate about using data to support equity, sustainability, and community resilience 
•  Thrives in a collaborative, agile environment and is eager to keep learning 

 Interview Date: 27th August, virtual

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

On application, please align your supporting statement to the criteria below 

Essential criteria

• A professional qualification, bachelor's degree or equivalent level of experience in a relevant discipline such as mathematics, statistics or data analysis.
•  Experienced in taking user requirements and functional designs and turning these into BI products for a wide range of users.
•  Hands on data visualisation experience, with a strong background in developing enterprise BI products that meet the needs of a wide range of users.
•  Skilled in BI and database coding languages including PowerBI (DAX and Power Query/M Formula) and SQL, with demonstrable experience and/or professional certifications.
•  Awareness of data quality best practice and how it should apply to enterprise BI.
•  Experience of developing and maintaining productionised BI solutions, including the full development lifecycle.
•  Awareness of industry-recognised data modelling patterns and standards. 

Desirable criteria

• Awareness of project management techniques, and an appreciation of how they are applied in the environment.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Locations: Cambridge
Contract Type: 18 Month Fixed term contract
Hours: Full time
Salary: Salary Plan, 66,000.00 GBP Annual

We are currently looking for a Project Manager Team Lead to join us on 18 months fixed term contract

In this role you will be reporting to the Head of IT and you will manage a team of project managers and is a member of the wider Programme Delivery team in Technology, encompassing Project Management and Business Analysis.

The Project Management team focuses on delivering a wide range of technology projects from small to medium initiatives through to large scale or complex cross functional projects, working with business departments across the Royal Society of Chemistry and external suppliers. Working closely with the Programme Management Office (PMO), this role ensures effective resource allocation and project prioritisation across the portfolio.

You will be working under broad direction of senior stakeholders and the Technology director. In this role you will take a leading role in ensuring the quality of team output and establishing project milestones and are responsible for the delivery of all projects delivered by the Project Management team.

ACCOUNTABILITIES

• Lead, manage and develop a team of Project Managers, including recruitment, performance management, mentoring, training opportunities, and fostering an inclusive culture of continuous improvement and best practice
• Work closely with the PMO to optimise team project allocation, resource utilisation, and portfolio prioritisation whilst ensuring alignment with organisational strategy and successful delivery of all assigned projects
• Personally manage large-scale, complex technology projects related to Digital Business Transformation, including system implementations and infrastructure projects, choosing appropriate methodologies and providing confident leadership to cross-functional teams with diverse internal stakeholders and suppliers
• Maintain accurate project plans using Monday.com, manage project budgets, timescales and quality, and ensure effective risk management, dependency coordination, and change control processes
• Apply ADKAR change management methodology across all projects to ensure successful adoption and business outcomes, whilst building and maintaining strong stakeholder relationships at all levels Collaborate effectively with cross-functional support teams including UX, Testing, Cyber Security, Business Continuity, Product, Procurement, Legal and Finance to ensure seamless project delivery, regulatory compliance, and successful business outcomes Monitor progress of all projects managed by the team through regular reviews and dashboard reporting, actively identifying risks early and proposing solutions when delivery is at risk
• Provide hands-on support to team members when they encounter blockers, offering guidance, escalation support, and acting as escalation point for complex stakeholder issues, budget concerns, or scope changes Ensure consistent application of project management standards and methodologies across the team whilst allowing flexibility for individual working styles and project requirements
• Develop deep understanding of Technology department strategic direction and ensure project alignment whilst contributing to business cases and project initiation documents

KNOWLEDGE AND SKILLS REQUIRED

Essential

• Significant experience of project management in medium to large organisations with previous line management experience
• Demonstrable experience in successfully delivering large-scale, complex technology projects with significant business change such as multi-million pound, cross-functional digital transformation projects
• Strong experience using Monday.com for project management and working with Programme Management Offices (PMOs) on resource allocation and project prioritisation
• Experience applying ADKAR change management methodology in technology project delivery
• Excellent communication and stakeholder management skills with ability to influence decision making in complex situations and build effective relationships across all levels
• Broad knowledge of business systems and experience with supplier management and procurement processes
• Understanding of agile project management methodologies and when to apply different approaches

Desirable

• Project management certification (PMP, PRINCE2, or equivalent)
• ITIL certification
• Experience of managing projects in a Publishing or Membership organisation
• Programme management experience
• Agile methodology certifications
• Prosci ADKAR change management certification
• Experience leading remote or hybrid teams

Benefits

At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:

• 26 days paid holiday per annum
• 35-hour working week with flexible options, to be agreed with your line manager
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)

This role is contractually based at our Cambridge office. However, we embrace flexibility at the RSC and offer hybrid working, which means our teams come together when they need to collaborate and for Team meetings.

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

You may also have experience in the following: Product innovation, New product development (NPD), Digital product launch, Bespoke platform development, Business case development, ROI analysis, Project Officer, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Business Administration

REF-223 258

The Big House (TBH) is seeking a Business Development Manager to drive income generation through sales of The Big House’s corporate training offer, The Big House Means Business (TBHMB). The ideal candidate is a dynamic sales person who is highly organised and has a talent for nurturing  long-term client relationships. This role will work closely with the Head of Strategic Partnerships to develop our existing TBHMB business strategy which focuses on selling workshops to sectors of strategic importance for TBH; the social care sector, criminal justice sector and national, local government departments and corporate partners. The successful candidate will be passionate about the work of TBH and motivated by generating social impact.

Sustainable Merton, Merton's award winning environmental charity, is recruiting a dynamic individual to oversee our Community Changemakers initiative and deliver grassroots acitivity in Pollards Hill, Mitcham.  If you are passionate about sustainability, volunteering and making a difference in a local community, we would love to hear from you!

This role combines volunteer leadership with project management. The successful candidate will split their time between:
- Project management and delivery of the WeRPollards project (2 days/week), a grassroots local initiative running from September 2025 to September 2026
- Volunteer and operational management (1 day/week), supporting the charity as a whole
You will work closely with Moat Housing to deliver the WeR Pollards Community Changemaker project and also lead the development and implementation of a new volunteering strategy, support colleagues to adopt new volunteer processes,
and oversee our charity policies to support compliance and our organisational growth.
KEY RESPONSIBILITIES
WeRPollards project management
1. Group Development and Coordination
● Coordinate and facilitate monthly volunteer meetings at the Pollards Hill Wellbeing Studio.
● Attend the Wellbeing Studio on a weekly basis, attend schools and community pop-up events to increase awareness of and community engagement in the project
● Support volunteers with soft and technical skills development on their path to becoming Community Changemakers.
● Encourage retention and progression of existing volunteers whilst increasing group membership from 15 to 30.
● Liaise with Moat Foundation officer and project tutors to establish a pathway into volunteering and increasing membership of the WeRPollards group
● Work with colleagues at Sustainable Merton to align this grass roots work with their borough wide initiatives such as Merton Garden Streets, Mitcham Community Orchard, Repair Cafes, Preloved Studio and Merton’s Community Fridge.

2. Community Engagement
● In partnership with Pollards Hill Wellbeing Studio team, develop and implement a local engagement strategy to recruit and retain volunteers to become WeRPollards Community Changemakers.
● Design and deliver an induction and training programme for new volunteers.
● In collaboration with the PH Wellbeing Studio team conduct regular listening sessions to identify resident needs, interests and connect volunteers to, or help them develop, relevant community activities.
3. Project and Event Delivery
● Lead the volunteer group to plan and deliver community activities aligned with the 3R’s agenda, that are run out of the Wellbeing Studio, including:
○ Sewing Skills Workshops (Monthly, 10 sessions)
○ Community Gardening Sessions (Min. 5 sessions)
○ Repair Shed Sessions (Monthly, 9 sessions)
○ Street Planting Engagement & Delivery (Min. 3 events)

4. Capacity Building and Progression
● Deliver at least 6 training workshops including SMART goal setting and planning.
● Support residents to lead and take ownership of initiatives and to become Community Changemakers.
● Build a clear, accessible pathway for participation and leadership within the group and studio.

5. Monitoring, Evaluation and Reporting
● Track Key Performance Indicators including:
○ Volunteer numbers, growth and retention (Target: 30 volunteers, 60% retention)
○ Number of volunteer hours contributed
○ Number of accredited or certified training courses completed
○ Number of volunteers progressing into leadership roles
○ Attendance and engagement in all community sessions
● Conduct volunteer satisfaction surveys and gather qualitative feedback.
● Report quarterly on progress to PHCC meetings, outcomes and impact to the Pollards Hill Community Committee.

Volunteer and operational management - Sustainable Merton

● Develop and implement a volunteering strategy covering recruitment, retention, induction, training, and development
● Identify and recruit a cohort of Community Changemakers
● Draft volunteer role descriptions across all projects
● Conduct annual volunteer surveys
● Plan and deliver twice-yearly recruitment drives
● Establish a volunteer recognition scheme
● Build partnerships with local organisations
● Create centralised onboarding systems
● Maintain and manage safeguarding policies and training records
● Collaborate with volunteers and staff on fundraising campaigns and applications
● Ensure our policies are kept up to date
● Oversee risk register
● Support reporting and KPI tracking
EXPERIENCE AND SKILLS
Essential

● Experience of managing and supporting volunteers
● Community Engagement experience
● Understanding of environmental issues & the 3R’s agenda
● Project coordination and planning
● Knowledge of volunteer database management and GDPR for volunteers
● Excellent organisational and communication skills
● Ability to prioritise and meet deadlines
● Proficiency with Google Suite
Desirable

● Budget monitoring or financial oversight experience
● Bid writing experience
● Knowledge of Merton and the Pollards Hill area

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role will manage the delivery of services for people with primary breast cancer. You will be responsible for implementing business plans, maximising access and take-up of services, and ensuring high quality delivery. You will manage the work of a team of Breast Cancer Now staff and contracted facilitators based across the UK. Current services include Moving Forward in-person and online services, and our Speakers Live service.

About you

You care that people with breast cancer are supported to live well.
You’ll be experienced in managing people (including dispersed staff), you’ll have the confidence and skills to lead and drive forward growth. You’ll enjoy working collaboratively with others and can communicate effectively with a diverse range of people, both orally and in writing. You’ll have experience of managing support services and implementing protocols and processes, striving to implement and maintain the highest standards.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Wednesday 27 August at 9am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview dates

First round: 8 September 2025 (in person at our London office)

Second round: 12 September 2025 (online)

Are you a skilled policy professional ready to take the lead on major policy initiatives and influence change at the highest levels? Do you combine policy expertise with the ability to inspire, motivate, and deliver results?

We have an exciting opportunity for a Policy Manager to lead a portfolio of work that shapes our influencing agenda across England, Wales and Northern Ireland. In this pivotal role, you will drive forward high-profile projects, developing policy that makes a tangible difference to the lives of people living with and affected by motor neurone disease (MND).

Working closely with colleagues in Campaigns and Public Affairs, you will ensure our voice and the voice of the MND Community is heard. You will identify and develop strong policy positions, engage with key decision-makers, and navigate health and social policy structures to achieve meaningful change. Your proactive, solutions-focused approach will help turn ideas into impact.

We're looking for someone confident in taking a position, inspiring a team, and influencing policy from concept through to delivery. This is an excellent opportunity for you to shape policy, build influential relationships, and deliver improvements that matter most to those living with and affected by MND.

Key Responsibilities:

• Lead the development of policy, research and analysis to strengthen the Association's position in key debates.
• Analyse public policy to identify barriers and develop practical solutions for campaigns, briefings and submissions.
• Write and oversee the production of high-quality policy papers, reports and speeches.
• Build and maintain strong relationships with policymakers, government, academics and other sector stakeholders.
• Co-ordinate updates on policy developments for internal teams and share information in accessible formats.
• Represent the Association at meetings, seminars and conferences.
• Line manage a team of three Policy Advisers, providing effective supervision and clear objectives.
• Organise policy-related consultations and events.

About You:

• Strong knowledge of UK political systems, including government departments, Westminster and devolved nations.
• Excellent communication, negotiation and influencing skills.
• Skilled in planning and managing multiple projects to tight deadlines.
• Proven track record in outcome-focused policy development and analysis.
• Confident in interpreting complex issues and presenting them clearly.
• Collaborative team player who can also work independently.
• Experience of managing staff or external consultants.
• Willingness to travel within the UK, with occasional evening or weekend work.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office at least 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas

• Strong understanding of UK political systems, including government departments, Westminster and the devolved nations, with the ability to influence and engage effectively at all levels.
• Proven track record in outcome-focused research, policy analysis and policy development, supported by strong analytical and communication skills.
• Commitment to the vision and mission of the MND Association, with the ability to work collaboratively to deliver the Public Affairs and Campaigns Strategy.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a rewarding opportunity for you to make a lasting impact and ensure the voices of those affected by MND are heard. If you are ready to take the next step in your career, we would love to hear from you.

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

About the role

As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

What we’re looking for

· Experience supporting older/vulnerable adults, including those with complex needs

·Knowledge of tenancy management and housing-related legislation

·Excellent interpersonal skills and a compassionate, person-centred approach

·Ability to work under pressure.

·Ability to work independently and as part of a team.

·Strong organisational skills and confidence using IT systems

· Understanding of safeguarding, health and safety, and GDPR

· Ability to work flexibly across multiple locations

· Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting a New Business Manager to advance the strategic growth of our programme supporting young people into further education and employment. If you are….

· Able to demonstrate experience of creating new high value partnerships with corporate organisations

· Comfortable playing a vital role in advancing ThinkForward’s strategic objectives to grow our employer partnerships, whilst simultaneously enhancing our financial sustainability

· Able to work productively with the wider team leading on our job creation and corporate fundraising strategies

· Comfortable working to fundraising targets, and within an environment of healthy pressure

· Creative, self-driven and able to work highly proactively to identify and establish new relationships

· Committed to equity, diversity, anti-racist and anti-discriminatory practice

…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.

We look forward to hearing from you.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
 

Ideal start date: ASAP, as agreed with candidate 

Purpose of the Role:

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.

In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.  
 
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.    

Key Responsibility Areas    

• Product ownership and project management 
• Product and service development 
• Quality standards
• Customer service and value proposition 
• Stakeholder management
• Systems and processes  
• Team development and collaboration 
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description.

Person Specification (Knowledge, skills and experience required)

Project management and product development

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery

Stakeholder engagement 

• Strong interpersonal and communication skills, with experience building and managing relationships 

Policy and data skills 

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development 
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

Commercial and customer service 

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail 
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

IT skills 

• Experience using Microsoft Office 
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce 
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

Salary range: £35,850 - £38,105 (London) / £31,994 - £35,000 (National)
Hours: 35 hours per week
Contract: Permanent
Benefits:

- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Risk and Compliance Manager, a varied role supporting the NHF’s internal risk management and compliance practices. You will be responsible for managing the application of the NHF’s risk management systems ensuring that corporate risks are appropriately identified and managed across the business. You will oversee data protection procedures, support colleagues with guidance and training, maintain GDPR documentation, and help ensure compliance. You’ll also assist staff in applying data protection principles and enable data subjects to exercise their rights.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website. 
Interested in finding out more?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Risk management – application of risk management policies and tool to support the NHF’s risk management
- Data protection – Keeping the NHF up to date with data protection best practices as supporting colleagues with good data governance
- Compliance – assisting colleague comply with internal policies and developing these polices as necessary
- Membership management and fee collection – supporting the team with administering the admission of new members and annual membership fee collections.

The successful candidate:
The successful candidate will be able to demonstrate:

- Experience and qualifications that support risk management
- Ability to work with a wide variety of people and adapt their communication style appropriately
- Knowledge of Data Protection and its practical application
- Competency using computer systems such as CRM systems, and the MS Office suite.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team at with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 7 September 2025
Interview date: 17-19 September 2025

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role is critical to shaping and advancing our insights & analytics function, ensuring we harness the full potential of our digital, CRM, and data warehouse assets.

By building and leading a high-performing team and collaborating closely with the head of data, this role will set a clear strategic direction and embed a culture of test-and-learn, curiosity, and continuous improvement.

It will drive the development of robust measurement frameworks, increase automation, and empower teams to self-serve insights, ultimately enhancing decision-making across the organisation.

With a strong focus on data quality, literacy, and best practices, this role will be instrumental in transforming how we understand and engage with our supporters.

About you

We’re seeking a strategic, collaborative, and forward-thinking leader to head our insight & analytics function. You’ll bring a strong blend of technical expertise, people leadership, and a passion for data-informed decision-making. With broad experience across charity CRM data and data warehousing and a good understanding of digital analytics, you’ll also be curious about how social listening can enrich our insights. You’re recognised as a trusted expert in your field, known for setting high standards and building supportive, high-performing teams. You’ll be energised by the opportunity to help us shift from a product-first to an audience-first approach, deepening supporter engagement. You’ll bring ideas for increasing data literacy across Breast Cancer Now, adapting your approach to meet the needs of different teams.

You’ll make complex data accessible and meaningful, working collaboratively to build understanding and confidence across teams—so everyone, regardless of their data expertise, can use insights to make informed, impactful decisions.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date

Tuesday 26th August 2025 09:00 am

Interview date

First round: week commencing 1st September 2025

Second round: week commencing 9th September 2025

As we prepare to launch an ambitious £150 million philanthropic campaign, we are seeking a strategic and driven Prospect Development Manager to lead the delivery of insight-driven prospect management across the Philanthropy and Partnerships Directorate.

You will play a critical role in creating a steady pipeline of new potential supporters for the fundraising teams, as well as helping shape the data and analytics strategy that will measure the impact of our campaign.

You will ensure that business-as-usual activity—such as briefing materials, due diligence, fundraiser portfolio reviews, prospect research, and insight—is delivered to a high standard, with the understanding that over the course of the campaign, these activities will be undertaken primarily in service of the campaign itself, rather than in addition to it

This role is ideal for someone who combines strategic thinking with hands-on delivery and is passionate about understanding and engaging supporters who make transformational change possible.

Main duties and responsibilities of the role:

Strategy and Planning

· Develop and implement the prospect development strategy to support the successful delivery of a new High Value campaign and long-term income growth.

· Work closely with senior stakeholders to ensure alignment between, BAU, campaign goals and supporter engagement strategies.

· Lead on campaign data reporting, impact measurement, and forecasting to inform decision-making across the Philanthropy and Corporate Partnerships teams.

· Ensure the team are maximising the power of AI within Prospect Development.

· Own the campaign Gift Table and utilise it as a key management tool.

· Lead on the strategic planning, income pipeline modelling, and campaign progress reporting.

· Proactively identify, assess, and manage operational and strategic risks within the team, implementing appropriate mitigation strategies and ensuring compliance with organisational policies and relevant regulations.

Prospect Management and Research

· Lead the identification, qualification, and tracking of new major donor and partner prospects across individual, corporate, and foundation giving.

· Design processes to engage volunteers and donors in identifying their key contacts who might be strong major prospects

· Lead on the design and delivery of regular portfolio reviews for relationship managers, using data and insight to optimise pipelines.

· Produce and manage the delivery of high-quality biographies, briefings, and due diligence for meetings and events.

· Work collaboratively with fundraisers to proactively identify new opportunities and ensure prospects are moved through the pipeline efficiently.

· Work with our Research team on potential and current Research Partners, allowing us to be strategic across all of our high value audiences.

· Maintain and continuously improve prospect tracking systems and data quality.

Campaign Insight and Impact

· Design and oversee reporting mechanisms that track the performance and progress of the campaign.

· Provide regular insight and trend analysis to campaign leadership and fundraising teams.

· Use data and supporter intelligence to shape cultivation and solicitation strategies.

Team Management

· Manage and develop a small, high-performing team (currently two direct reports), setting clear goals, providing coaching, and supporting professional development.

· Foster a culture of collaboration, continuous learning, and supporter-centric thinking.

· Ensure a consistent and high-quality service is provided to fundraisers and stakeholders across the organisation.

What we are looking for:

· Proven experience in prospect development, prospect research, or fundraising insight in a philanthropic or partnership-focused environment.

· Strong understanding of Philanthropy and Corporate Partnerships Fundraising.

· Proficient in using CRM systems and prospect research tools.

· Excellent analytical skills with the ability to translate data into actionable insight.

· Excellent written communication skills with the ability to produce briefings and profiles to a high standard.

· Outstanding organisational skills and attention to detail.

· Strong interpersonal skills with a collaborative and stakeholder-focused approach.

· Ability to manage multiple priorities and deliver high-quality work to deadlines.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 25th August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK