Business support officer jobs in kingston upon thames, greater london
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The International Programmes Department (IPD) is a busy, multi-functional team at the heart of the work of Muslim Aid in the UK and internationally.
The Global Programmes Assistant reports directly to the Global Programmes Manager and will primarily be responsible for providing support functions to the International Programmes team. The role requires excellent organisational, teamwork and numeracy skills, to work with key stakeholders to ensure an effective, efficient and quality delivery of development and emergency response programmes.
The Global Programmes Assistant also supports the administrative work of the department, including the preparation and tracking of project payments, and maintaining partner due diligence records.
About the Role:
- Provide programme and administrative assistance to Country Programmes and Programmes Partnerships teams as required including support with the development and production of project proposals.
- Responsible for updating and maintaining the Project Tracker and SharePoint site.
- Maintain soft (and if required hard copies of) programme files, provide filing assistance to the team and support archiving.
- Ensure the timely submission of quarterly and completion reports, and support the review of seasonal and small-medium project reports as delegated by Country Programmes and Programmes Partnerships teams
- Maintain and review the report supporting documents including field reports, financial evidence, centrally agreed documents, media and case studies.
- Support the development of IPD wide administrative systems.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Previous experience of working within a Programme Support/administrative role.
- Experience of working with budgets and/or processing payments.
- Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
- High degree of organisational and time management skills.
- Proficiency in Microsoft Office applications and the ability to learn and utilise any software adopted by Muslim Aid.
- Ability to work under pressure, be proactive and work on own initiative.
Why you should apply:
Join Muslim Aid as a Global Programmes Assistant and support impactful humanitarian and development projects worldwide. Working closely with the Global Programmes Manager, you will ensure effective project delivery, quality standards, and create engaging content from our successes for stakeholders. If you’re organised, detail-oriented, and passionate about programme support, apply now to help drive global change!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead the Future of Greyhound Welfare
Are you a passionate and strategic leader with a commitment to animal welfare? Join Greyhound Trust as our Head of Homing and Welfare - shape the future of homing services and champion the wellbeing of retired racing greyhounds across the UK.
About Us
At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home. You will help take us back to our pre covid numbers of several thousand greyhounds being homed by Greyhound Trust each year.
The Role
Reporting directly to the Chief Executive and sitting as part of the Senior Management Team, you'll be responsible for developing and delivering our national Homing and Welfare Strategy, while leading the transformation of our homing network to home more grreyhounds and develop its impact.
You will also lead innovative new programmes such as:
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Greyhound Guardian – our compassionate return scheme
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Community Outreach Initiatives – exploring the therapeutic role of greyhounds
This is a rare opportunity to lead strategic change in animal welfare at both a national and grassroots level.
What You Will Do
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Lead national strategy for homing and greyhound care
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Oversee operations at our homing centres, including the flagship National Greyhound Centre
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Identify high impact operational changes required to increase reach and home more greyhounds, and lead the relevant operational change across the homing network
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Develop new welfare and outreach initiatives
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Manage a high performing team of operational Managers, focused on greyhound outcomes, supporting and developing our valued volunteers and championing the breed
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Represent Greyhound Trust at sector forums and public platforms
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Lead welfare governance, policy, and budget management
About You
We’re looking for a confident, collaborative and visionary leader who can balance strategic thinking with practical delivery. You’ll bring:
✅ Senior leadership experience in animal welfare
✅ Strong operational and budget oversight skills
✅ Ability to analsyse data and trends, and model new ways of working to address identified needs
✅ A track record of driving service improvement and innovation
✅ Excellent communication and people management skills
✅ Experience working with volunteers and multi-site teams
✅ Confidence in navigating complex welfare and behavioural decisions
✅ A passion for animal welfare and a values-led approach
Experience in policy, outreach / project development and regulatory governance is a plus.
Why Join Us?
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Be part of a respected national charity with a mission-led culture
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Lead groundbreaking initiatives in greyhound welfare and community outreach
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Shape the future of homing practices and volunteer engagement across the UK
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Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare
How to Apply
If you're ready to lead national transformation in greyhound welfare, we’d love to hear from you.
Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job TitleCommunications Manager
LocationHome based (Home working with regular meetings in London)
Salary£35,000+
HoursFull Time, permanent
Reports to Chief Policy Officer
NOTE:
- Please include notice period and salary expectations in application letter.
- First round interviews will be held on Friday 7 November, final round interviews will be held on Friday 14 November
About Parentkind
As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing.
Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.
Supporting parents beyond the school gate
In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships.
Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.
The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.
Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.
We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.
Our direct support of schools
Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.
In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.
Our focus on Policy & Research
Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.
In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.
Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.
Our Media Engagement
Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.
Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.
It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly.
If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.
What we are looking for…
- Someone with a “nose for news” and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media.
- We are a small, fast paced team, there are no line management responsibilities attached to the role. We’re looking for someone with a “roll up your sleeves up and get on with it” mentality.
- Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media
- Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media
- A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents.
- We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work.
- Someone who can to respond to social media debates at pace and make sure are part of the debate.
- Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince.
- Someone with experience of appearing on broadcast media and willing to be a ‘talking head’ for Parentkind as required. This is not essential, but it would be great to have someone willing to do this.
Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.
Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
UK-based applications only will be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hear Us supports adults with mental ill health to access financial, health and social inclusion support in Croydon. We challenge restrictive and coercive healthcare practices and negative perceptions associated with mental illness, helping to reduce stigma and discrimination.
Purpose of Post: Ensuring that all available opportunities for raising funds for Hear Us are successfully exploited, managed, and maintained, contributing to the charity's financial viability and overall sustainability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation. They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity.
The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects. The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work. This is a strategic and hands-on leadership role.
Key Responsibilities:
Leadership
To work collaboratively with the Managing Director and other senior leaders to
● deliver the objectives of the organisation.
● develop our services & ways of working to ensure the charity’s long term sustainability.
● engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.
● work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements.
● contribute to strategic planning and collaborate with external advisors on specialist projects as required.
Operations
● Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT.
● Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant.
● Manage the operations and ensure efficient use of resources.
● Manage the budget, reconciliation and year end accounting processes.
● Lead on operational projects and oversee office administration, tech support and premises management.
● Lead on Quality Assurance requirements related to operational delivery.
● Manage data collection and evaluation across multiple platforms including charity log.
● Produce tailored reports and insights for funders, Trustees and partners.
● Manage outsourced contracts.
Organisational Development
● Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant.
● Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations.
Grant Management
● Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports.
● To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate.
● Deliver a regular report to the Board on performance against grants and trusts.
Team Management
● Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation.
● Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values.
● Support effective management of any non home visiting Volunteers supporting the organisation’s work.
Line Management:
● Business Support Administrator
● Data specialist (freelance)
Knowledge, Skills and Experience:
● Strategic thinker with the ability to manage multiple projects and priorities
● Proven experience in operations management
● Experience in financial management essential and using Xero is desirable
● Strong knowledge of service evaluation and data analysis
● Management experience of small/medium teams
● Solutions focussed team player
● Excellent written and verbal communication
● Flexible and adaptable to change
● Excellent organisational and project management skills
● Experience of using Charity Log or other database management systems.
● Knowledge of GDPR legislation
● Experience of Board level reporting against objectives and/or data led reporting
● Experience of working in the non-profit or community support sector is desirable
The client requests no contact from agencies or media sales.
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
The Research & Impact Manager plays a vital role in our team, with a broad scope to get to the heart of, and tell the story of, our impact through quantitative and qualitative data. Your role is essential in providing insights and conclusions that critique and strengthen our theory of change and inform programme development. You will also increase our credibility with supporters through robustly-evidenced reporting, and inform the development of our policy and influencing work.
This is a role which encompasses both big picture thinking and detailed design and implementation. You will oversee monitoring and evaluation projects across Tender, engaging stakeholders within and outside the charity. You will also provide research-based advice and expertise to internal teams, using your insights to help inform and develop practice.
Your expertise will strengthen the impact we have on over 30,000 young people every year and play a crucial role in raising the funding needed to continue delivering this work.
Role Purpose
The main purposes of the Corporate Partnerships Officer role are:
- Managing the continually improving the digital systems to improve Tender’s monitoring and evaluation structures and procedures
- Leading the development and implementation of monitoring and evaluation frameworks and processes across Tender, with the support of the COO
- Distilling learning from Tender’s work and wider research into key insights to inform ongoing service improvement, new initiatives, policy work, profile-raising and income generation
- Conducting research into arts-based and other interventions to prevent violence against women and girls (VAWG) and applying insights to improve Tender’s work
Essential knowledge and experience
- Understanding of impact measurement and evaluation, applying appropriate and proportionate approaches, tools and methods to maximise learning at project and organisational level
- Understanding of quantitative and qualitative research techniques and comfortable using them to gather relevant data
- Understanding of the use of theories of change and outcomes frameworks
- Advanced proficiency in office and CRM software, in particular Excel, PowerPoint and Salesforce
- Advanced proficiency in Power BI
- Experience of data administration and analytics, sometimes from disjointed data sets, with the ability to produce high-quality outputs to clearly explain findings
- Experience of responding to and managing customer expectations, tailoring approach to the needs of the customer and developing new and innovative options
- Experience of building and maintaining successful relationships with diverse range of partners across corporate, public, and third sectors
The client requests no contact from agencies or media sales.
The main job purpose is to work with our partners, schools and funders to ensure our programmes and activities in special schools, alternative provisions and other programmes are well supported, well managed and delivered to an extremely high standard.
The role will include:
- day-to-day administration of our SEND and Alternative Provisions programmes
- ensuring partner relationships are well managed and maintained
- supporting high-quality facilitation and delivery of workshops, activities and events
Read the full job pack here for more information and how to apply.
Please read the job pack in full and apply directly.
The client requests no contact from agencies or media sales.
Alliance Publishing Trust (APT) aims to facilitate the exchange of ideas among people in philanthropy working for social change. We aspire to contribute to building an effective, accountable and thriving philanthropy field by being a ‘critical friend’ to philanthropy worldwide.
To do this we produce Alliance magazine, the leading quarterly publication for philanthropy and social investment worldwide and respected in the sector for nearly thirty years. Providing a special in-depth feature on some key aspect of philanthropy and social investment, with contributors from around the world and expert guest editors as well as interviews, news, book reviews and conference reports.
We also produce over 700 items of online content per year: providing premium interviews and articles published exclusively every Tuesday; daily free-to-read news, conference reports and a space for thinking, debate and peer exchange among philanthropy practitioners worldwide; weekly coverage of climate and gender philanthropy, monthly columns and more. In addition to written content, we convene up to 19 events a year to discuss the latest topics in philanthropy with speakers and attendees across the globe.
With a core staff team based in London, valued freelance support and a team of representatives around the world we work with the leading organisations and practitioners worldwide to deliver our charitable mission. APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. We have an outstanding team in place and are in a positive period of growth as we look to meet our long term strategy for 2030. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.
The role
In order to fulfil its mission of providing coverage of global philanthropy, Alliance Publishing Trust actively partners with philanthropy organisations worldwide. These partnerships provide real benefits to our partners as well as expanded visibility of our work, coverage of global philanthropy events and help to grow the readership of Alliance magazine. Working alongside the Networks & Engagement Lead, you - as Partnerships Manager - will be the lead for Alliance’s existing partnerships, ensuring they are delivered, reviewing their impact and deepening our relationships with them. You will also scope and cultivate new partnerships that are in line with the wider objectives of the organisation.
Building on the skills above, you will also be responsible for the management of all of our event coverage contracts. Working with the partner and co-ordinating colleagues to deliver premium coverage of some of the leading events in global philanthropy.
Benefits
Alliance Publishing Trust is committed to a happy and healthy place to work. We offer the following benefits to employees:
Included, but not limited to:
- Four-day work week
- Flexible working, both in terms of times and location
- Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service
- Enhanced pension
- Life assurance
- Enhanced occupational Sick Pay
- Enhanced parental policies
- Critical illness insurance
- Health cash plan for items such as dental and opticians
- Monthly physical wellbeing stipend
- Mental wellbeing support app
- Interest free season ticket loan
- Interest free tenancy deposit loan
- Travel insurance
- Employee volunteering day
Please submit your CV and covering letter via the portal. Your cover letter should address your suitability for this role based on the relevant skills and experience outlined in the job description.
Interviews will be held week commencing 20 October (in-person preferred but remote options available). Shortlisted candidates will be notified and invited by email prior. We are a small organisation and only successful interview candidates will be contacted.
A media platform acting as the critical friend to philanthropy worldwide providing coverage of global philanthropy across print, digital and events.


The client requests no contact from agencies or media sales.
About Impetus
Our vision is for a society where all young people, regardless of their background, can thrive in school, secure crucial qualifications, and take their first steps into the world of work on the journey to sustained employment in adulthood, for a fulfilling life.
As a leading impact funder, since 2002, Impetus has been helping the best leaders build stronger organisations delivering the most promising interventions that support young people from disadvantaged backgrounds to succeed against the odds. We do this by using our deep expertise and high calibre networks to give the best non-profits the essential ingredients to have a real and lasting impact, through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
• Lost learning through absence, suspensions, exclusions from school.
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths.
• The large numbers of young people out of education, training and employment.
These are challenges that are faced by all young people, but they disproportionately affect young people from disadvantaged backgrounds.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the role
Are you passionate about giving all young people the best chance in life? Are you a brilliant influencer and communicator who relishes harnessing great policy, research and communications to realise social change? Do you want to work in a pioneering charity with impact at its core?
Then this could be the role for you. At Impetus we are looking for our next Director of Public Affairs, someone who can inspire our brilliant Public Affairs team and spearhead our communications, policy and research work. This is an exciting senior role, joining our Senior Management Team and working alongside our CEO, board, donors, supporters, portfolio partners and the wider sector to effect real change for young people.
This is an exciting time to join Impetus. We are at an inflexion point, having welcomed a new CEO this year and implementing a new strategy focusing on strengthening and expanding our impact and influence. A big part of that is through our public affairs and communications work; whether influencing policy makers so that all young people regardless of background get the best possible chance to succeed, reducing the gaps in education and employment between young people from disadvantaged backgrounds and their better off peers, or working with government and other funders to prove and expand impactful programmes or communicating our findings, insights and message to a wider range of audiences.
The Director of Public Affairs will work with the CEO and Senior Management Team to raise our profile and influence policy, unlock and steward resource and build new partnerships, in order to facilitate growth in impact. They will do this by getting the most out of our high performing Public Affairs team, which covers policy, research, advocacy and communications - as well as working across teams and with the Board to ensure Impetus is well positioned externally.
We’re proud of the work we’ve achieved to date, developing a strong track record of high-quality research and insightful reports, significantly raising our profile through media relations and stakeholder engagement, building strong sector partnerships and coalitions to drive meaningful change, establishing a wide range of relationships across government and the sector and building strong expertise in the team. We’re delighted that you’re considering joining us to take forward this work to the next level.
Here are some examples of the types of work that the Public Affairs team delivers:
• Our monthly policy newsletter, Impetus Insights
• Our news and commentary and blogs
• Our latest research reports on school engagement, attainment and youth employment
• Our coalitions: The Youth Employment Group and Who is Losing Learning?
For more information on what we’re looking for from our Director of Public Affairs & what a typical week can look like – please view the Director of Public Affairs recruitment pack.
Key responsibilities
Fundraising and income generation
- Work with Impetus CEO and SMT to support the delivery of the Impetus strategy and business plan and deliver the public affairs milestones to time and within budget.
- Champion and contribute to embedding equality, diversity, and inclusion (EDI) across all areas of Impetus' work, ensuring that EDI principles related to Impetus’ mission are reflected in advocacy, stakeholder engagement, communications and public positioning.
- Vision setting and strong line management of the Public Affairs team, developing their capabilities, representing the team at SMT and to the Board and ensuring it continues to make a valuable - and valued - contribution to the achievement of Impetus’s objectives, through building and implementing high quality work plans for the team and ensuring the wider Impetus team is aligned on these.
- Increase awareness, understanding and trust in Impetus among key stakeholders, through regular, thoughtful engagement with the sector and securing high profile media coverage.
- Raise awareness of the education and employment gaps faced by young people from disadvantaged backgrounds and what we can do to break down the barriers they face - through research, policy positioning and effective communications.
- Build a positive reputation for Impetus in government and parliament and among funders, as a source of expertise on how to improve the education and employment outcomes of young people from disadvantaged backgrounds and as a trusted interlocutor and partner, building on and leveraging the many relationships already established.
- Ensure that all advocacy is supported by high quality research and evidence, with our policy and research agenda well aligned to supporting the delivery of Impetus’ strategy.
- Ensure a positive media profile, continuing to build on the base established to build awareness among the media of Impetus’s expertise and content.
- Position Impetus as a ‘sought-after’ collaborative partner for other organisations with shared objectives; including regularly representing Impetus at relevant sector events.
- Support the delivery of our fundraising strategy and the successful delivery of our events programme, in particular, our flagship Transforming Lives Dinner.
- Where appropriate, collaborate with our portfolio partners to support their public affairs work and to leverage relevant partnerships, drawing on their insights to inform Impetus’ work.
- Contribute to the successful performance of the Senior Management Team, and provide expert advice to them, as well as to Trustees, on all public affairs-related activities and in the implementation of the broader strategy, engaging with decisions and challenges across the organisation.
- Oversee the running of our Public Affairs Committee (PAC), leveraging their skills, expertise and influence for the good of Impetus.
Personal specification
Essential
- A commitment to Impetus’ mission
- A commitment to equality, diversity and inclusion
- Experience of leading public affairs / communications / policy at a senior level
Strong track record of influencing (through policy, advocacy, communications, stakeholder relations) - Strong management skills including strategy development, people management, budgeting and impact monitoring
- Experience of leading multiple and complex workstreams to achieve measurable results
- Experience of representing an organisation externally; in meetings, media interviews and on public platforms
- Exceptional verbal and written communications skills
- Presence, credibility, motivational skills, natural ability to command respect based on experience, and ability to look beyond own area of expertise
- Proven experience of building and maintaining influential external relationships and strategic partnerships
- Ability to motivate a team and work collaboratively, enlisting support from others
- Knowledge of the education and/ or young people sectors
Desirable:
- Experience of fundraising, including trusts and foundations
- Knowledge of digital communications
- Experience of data management and good analytical skills
- Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap
- Knowledge of venture philanthropy / impact management
- Knowledge of private equity and associated industries
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
Please click here to apply.
You will need to:
- Upload a comprehensive CV and supporting statement.
- We will also share our equal opportunities form which must also be completed.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11:59pm, Sunday 12th October 2025.
Interviews
First round interviews will take place: w/c 20th/27th October 2025.
Second round interviews will take place: w/c 3rd November 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
Director of Quality and Impact
Lead on quality, evaluation and impact at Get Further, driving evidence-based improvements that help more students get further.
Salary: £60,000–£65,000 (including £2,000 London weighting)
Location: London/Remote working. Staff in London are expected in the office 2 days per week. Staff outside London have more flexibility but must travel to the office at least once per month.
Hours: Full-time. Flexible patterns can be discussed.
Contract: Permanent
Start date: February 2026
About Get Further
Get Further helps disadvantaged learners in further education achieve gateway English and maths qualifications. Our programmes include award-winning small-group GCSE tuition, Functional Skills support for apprenticeships, and training for teachers and leaders.
We aim to give students a meaningful second chance in education, unlocking opportunities that would otherwise be out of reach.
The Role
We are seeking a strategic, analytical and collaborative Director of Quality and Impact to lead Get Further’s approach to programme quality, evaluation and impact. This senior role will ensure we understand what drives success for our students and embed learning across the organisation.
Key responsibilities include:
- Leading the Impact and Quality Team, managing Senior Data Officers and Curriculum Managers, and promoting effective cross-team working.
- Developing and refining evaluation frameworks and methodologies to measure programme impact and outcomes.
- Ensuring high-quality, consistent programme delivery with robust quality assurance processes.
- Analysing data and insights to inform decision-making and improve student outcomes.
- Leading the production of impact reports and evaluation outputs for trustees, funders, partners, policymakers and the wider team.
- Contributing to Get Further’s senior leadership, helping shape overall strategy and organisational priorities.
- Supporting business development and funding applications by embedding impact and evaluation evidence.
- Representing Get Further externally at conferences, stakeholder meetings and advocacy opportunities.
- This role provides a unique opportunity to influence the direction of a growing charity and have a tangible impact on thousands of young people each year.
About You
- You will be an experienced leader with a strong background in:
- Impact evaluation, programme quality assurance or educational research.
- Managing and motivating teams to deliver ambitious outcomes.
- Communicating complex findings clearly to a range of stakeholders.
- Leading strategic initiatives and projects across multiple teams.
- Understanding the UK education landscape, ideally further education or tuition.
- Working collaboratively and influencing at senior levels.
- You should be passionate about tackling educational disadvantage and committed to improving outcomes for young people.
Benefits
- 36 days holiday per year (including bank holidays)
- Flexible hybrid and remote working
- Ongoing learning and development opportunities
- Cycle to work scheme
- Employee Assistance Programme
- Termly in-person team development days in London
- Work in a progressive, socially conscious organisation with real impact
How to Apply
Submit your application via our website by 9am on Thursday 30 October.
This is a UK-based post. Applicants must have the right to work in the UK. Get Further is an equal opportunities employer and welcomes applications from all backgrounds. Please let us know if you require reasonable adjustments during the recruitment process.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and detail-oriented Finance Manager to join our team on a part-time basis. This new role will play a key part in overseeing all financial operations of the organisation, ensuring efficiency, accuracy, and transparency across our financial systems.
Working closely with the Director of Finance & Resources, the role holder will support the organisation in budgeting, forecasting, and year-end preparation. They will also contribute to strategic planning and performance monitoring alongside the wider Senior Leadership Team (SLT).
This is a fantastic opportunity for someone with a strong financial background alongside core organisational skills to support governance and office management, who is looking to work for a small organisation which makes a big impact around the world.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
About You
You’ll be a qualified (or part-qualified) accountant or have equivalent experience, with a strong grasp of financial management and reporting in a dynamic environment.
Essential Skills and Experience
- A relevant professional accounting qualification (ACA, ACCA, CIMA) or qualified by experience
- Experience gained in a financial management role within a small or medium-sized organisation
- Experience in business planning, performance management, or impact reporting
- Strong IT skills, particularly with accounting software and Excel
- Understanding of charity finance and accounting practices
- Strong understanding of charity law, governance best practices, and regulatory frameworks
- Excellent written and verbal communication, minute-taking, and document management
- Ability to manage multiple priorities and work collaboratively across teams
- Ability to work independently, prioritise workload, and meet deadlines
Personal Attributes
- Meticulous attention to detail and high standards of accuracy
- Analytical and solution-focused
- A strong understanding of the importance of confidentiality and discretion
- Approachable and supportive team member
- Committed to IHP’s Christian Ethos and values
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
Why Join Us?
- Be part of a meaningful mission with a strong values driven organisation
- 25 days annual leave plus bank holidays (pro-rata for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.
We have an active Equality, Diversity and Inclusion staff working group that champions belonging across the organisation. One of our newest team members summed it up perfectly:
‘IHP offers a welcoming environment, making a conscious effort to promote the voices of everyone. I have quickly felt part of the team.’
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
Applications will be reviewed w/c 6th October and initial screening calls via MS teams will be held w/c 13th October.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
We want to see a world in which all suffering due to lack of healthcare is eradicated.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent, Part Time 0.6 FTE (21 hours per week)
Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience
Reports to: Interim Chief Operating Officer
Location: ScreenSkills Office (min 4 times a week in the office)
ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.
The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.
Key responsibilities:
Facilities and Office Admin
- Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
- Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
- Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
- Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.
- Act as direct contact for business enquiries - answer, screen and forward incoming phone calls from 3CX (telephone switchboard).
IT and Software
- Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
- Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.
Data and Compliance
- Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
- Coordinate and track data subject access requests as these arise.
Health & Safety
- Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
- Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
- Arrange annual training for first aiders and fire marshals.
Policies and Procedures
- Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
- Signposting staff to relevant policies and procedures as requested.
- Coordinate and track the organisations’ complaints process.
The ideal candidate will have the following:
Essential:
- Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
- Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
- Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
- Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
- Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
- Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
- Excellent time management.
- Ability to multi-task and prioritise workload effectively.
- Strong problem-solving skills, proactive in approach
- Ability to develop strong working relationships with stakeholders at all levels of the
- Organisation.
- Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
- Understanding of the needs in handling confidential information.
- A calm, confident manner, able to work equally well both under instruction and independently.
Preferred:
- An interest and understanding of the screen sector and/or skills and training
- Experience working in a matrix environment
- Previous IT experience
- Previous data and GDPR understanding
- Previous Health & Safety experience
Benefits:
- 25 days annual leave plus bank holidays
- Employee Assistance Programme (EAP)
- Access to Reward Gateway (retailer discounts)
- Season Ticket Loan
- Eye Care scheme
- Cycle to work scheme
- Life Assurance
- Modern office space in Central London
We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.
If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.
In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
As a technical specialist focused on data & integration, you’ll collaborate with our digital, IT, and cross-functional teams, as well as external partners, to help design and implement robust data centric solutions.
The solutions you help to deliver will be fundamental to the success of the organisation and will involve using a mixture of SQL and C#. You’ll also document concepts, processes, and solutions to support long-term maintainability and knowledge sharing.
About you
You’ll enjoy problem solving and making use of creative ideas to deliver solutions that meet or exceed expectations. You’re collaborative with a solid foundation in SQL and C# and are familiar with DevOps and service desk tools.
You’ll approach new challenges with a structured but creative approach. You’re a person that enjoys creating data centric solutions that are focused on delivering value by integrating internal and external systems.
Prior experience of working in the charity sector would be beneficial, but it isn’t needed to deliver in the role.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
10 October 2025 09:00 am
Interview date
First stage interviews: week commencing 20 October 2025
Second stage interviews: week commencing 3 November 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us:
Are you passionate about financial capability? Join us to help develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now expanding our team to drive this transformation forward.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
Do you have a passion for financial capability along with product development and project management skills?
We’re looking for a proactive and professional Financial Capability Manager to play a key role in our strategy.
What you’ll be doing
As our Financial Capability Manager your responsibilities will include:
- Manage the implementation of the products and services outlined within our financial capability strategy.
- Design product briefs and develop content in line with user and stakeholder feedback.
- Manage the technical infrastructure that supports our financial capability products.
- Monitor and report on progress and identify any risks.
- Build working relationships with stakeholders.
What we’re looking for
We’re seeking someone who is:
- Professional, approachable, and confident in communicating with people at all levels.
- Experienced in project management and administration.
- Knowledgeable about and able to use technical terminology in relevant scenarios.
- Organised, with excellent attention to detail and strong time-management skills.
- Competent in Microsoft Office (Word, Excel, PowerPoint).
- Proactive, adaptable, and able to work independently with minimal supervision.
- Educated to degree level or equivalent.
- Aligned with our mission, collaborative culture and values.
It would be great if you also bring:
- Experience of managing products and services that are either B2B or B2C
- Risk management experience
- Project management training or qualification
What we offer:
- A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
- Competitive compensation based on your experience and our sector
- Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office at least two fixed days a month and relevant events but otherwise we’re flexible.
- Flexible working days and times: This role involves events, some of which may be in the evening or breakfast briefings so the flexibility needs to go both ways.
- Development opportunities – this is a new role with the opportunity to learn new skills and develop your experience in events management, project management and administration.
- We recognise that physical, mental and financial wellbeing is important:
- so enjoy our generous annual leave (27 days plus bank holidays for full time hours, pro rata for part time hours).
- plan for your future pension with either 3 or 4% employee contributions and 6 or 8% employer contributions.
- provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.
If you meet the requirements of the role and are looking for a new challenge, then submit your covering letter and CV using the Quick Apply button above.
If you have any queries about this role please contact use the enquiries email address that can be found on our website.
Potential interview date: Wednesday 15 October 2025 (morning and in person at our London office)
Please note LFBF does not hold a sponsor licence so is unable to offer a Skilled Worker Visa for this role.
The London Foundation for Banking & Finance, a charity incorporated by Royal Charter, dedicated to supporting knowledge and lifelong education.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Human Resources team sits within the Operations Directorate, led by the Chief Operating Officer (COO). This role reports directly to the Head of People & Culture, who is a member of the Senior Management Team (SMT) and ensures that people, culture, and inclusion are embedded at the heart of the charity’s strategic and operational priorities.
The Human Resources team plays a crucial role in supporting the charity’s mission, ensuring that we attract, develop, and retain talented and committed staff, foster a positive and inclusive workplace culture, and maintain compliance with employment law and best practice.
Job purpose
This role partners closely with the Head of People & Culture, and senior stakeholders to lead the transformation of Toynbee Hall’s people strategy and implement its EDI strategy. It focuses on championing values-based leadership, shaping organisational culture, and embedding trauma-informed HR practices to ensure the workforce is supported, empowered, and engaged.
Through strategic influence and partnership, this role drives initiatives that promote inclusivity, high performance, and wellbeing across the organisation, ensuring all people and culture activities are fully aligned with Toynbee Hall’s mission and organisational goals
Scope of role
The People & Culture Partner will provide expert support across the full employee lifecycle from attraction and recruitment, to onboarding, development, performance management, and exit. This role will support senior leaders in driving values-based leadership, building, HR capability, and fostering a culture of performance, inclusion, and wellbeing.
In addition, the People & Culture Partner will play a key role in workforce planning, leveraging data and insights to inform decision-making, and ensuring that HR processes are effective, compliant, and centred on the needs and experiences of people.
The key focus for this role will be to support all employee relations case load with the guidance of the Head of People & Culture.
Key Responsibilities
- Strategic HR & Culture
- Employee Relations
- Recruitment & Onboarding
- Payroll & HR Operations
- Performance, Learning & Development
- Wellbeing, EDI & Engagement
Essential Criteria:
- CIPD Level 5 minimum.
- Proven track record in HR/People roles, including managing complex employee relations cases (grievance, disciplinary, absence and performance management) providing guidance to managers and supporting individuals through processes.
- Experience managing payroll processes, either directly or through outsourced providers, with a high level of accuracy and attention to detail.
- Proven experience leading end-to-end recruitment, including role scoping, advertising, shortlisting, interviewing, and selection.
- Experience designing and delivering onboarding and induction programmes that support new staff to integrate effectively and feel engaged from the outset.
- Experience of drafting HR policies and procedures and conducting gap analysis on HR systems.
- Experience supporting managers and advising through consultation processes such as TUPE and/or redundancy.
- Strong organisational, communication, and conflict resolution skills.
- Understanding of trauma-informed approaches and a commitment to developing organisational culture to ensure inclusion and diversity.
- Experience working in a unionised environment and demonstrate a high level of discretion and confidentiality.
- Experience working in a similar role within the charity or non-profit sector is preferred.
- Strong verbal and written communication skills, including active listening, with the ability to determine business goals and suggest ways to achieve them through HR initiatives.
- Alignment with Toynbee Hall’s mission and strategy.
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
- Understanding of safeguarding and willingness to further develop this knowledge.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.