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Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. 

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.  

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

As Policy Officer you'll use your expertise to influence change on key areas, including housing, household costs and income. You'll investigate complex policy areas and translate these into engaging and accessible content for reports and briefings to build a compelling evidence base to directly impact national policy. You will conduct vital qualitative and quantitative research, ensuring our policy positions are robust and informed by real-life experiences, speaking directly to older people in financial hardship. You will also have opportunities to work with a range of external stakeholders to develop and advocate for our key policy calls. 

You will have experience of conducting research and producing high-quality written analysis, with excellent written and verbal skills to effectively tailor information for different audiences. You will be able to apply your existing understanding of public policy, policymaking processes and advocacy to create positive change. You'll need experience of building strong working relationships with diverse internal and external stakeholders. Above all, you will have a genuine passion for our cause!

For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week. It is a fixed term contract for up to 12 months. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting our Careers page. 

Application Process:

To apply, please visit our website and submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be required for this role.

Closing Date: Sunday 16th November 11:59pm

Planned Interview Dates: Wednesday 26th – Thursday 27th November

About the role:

At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high-support hostel and two medium-support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.

As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.

This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.

Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.

About you:

• You bring real experience of working alongside people facing mental health challenges and complex needs, and you see their strengths long before their struggles.
• You understand mental health legislation and safeguarding, using that knowledge not just to protect, but to empower.
• You know how to get to the heart of someone’s needs, assess risk with confidence, and build action plans that lead to real change.
• You’re switched on to what it takes to work in a busy residential service, from managing tenancies to making sure everyone feels at home.
• You believe recovery is always possible - you know how to spark motivation, nurture independence and help people move towards the lives they want.
• You thrive on collaboration, working hand-in-hand with partners like community mental health and substance use services to make progress that lasts.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 23rd November at midnight

Interview Date: Wednesday 3rd December 2025 at an SHP service in Hammersmith & Fulham

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

About the role:

At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high-support hostel and two medium-support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.

As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.

This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.

Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.

About you:

• You bring real experience of working alongside people facing mental health challenges and complex needs, and you see their strengths long before their struggles.
• You understand mental health legislation and safeguarding, using that knowledge not just to protect, but to empower.
• You know how to get to the heart of someone’s needs, assess risk with confidence, and build action plans that lead to real change.
• You’re switched on to what it takes to work in a busy residential service, from managing tenancies to making sure everyone feels at home.
• You believe recovery is always possible - you know how to spark motivation, nurture independence and help people move towards the lives they want.
• You thrive on collaboration, working hand-in-hand with partners like community mental health and substance use services to make progress that lasts.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 23rd November at midnight

Interview Date: Wednesday 3rd December 2025 at an SHP service in Hammersmith & Fulham

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About KDASS

Kirklees Domestic Abuse Specialist Services (KDASS) is a partnership between Connect Housing, Women Centre, and RASAC Kirklees. Together we deliver specialist, trauma-informed, and person-centred support for people who have experienced harm through domestic abuse.

Grounded in the Kirklees Domestic Abuse Strategy, KDASS aims to:

• Empower people to live free from harm and fear

• Give advice and deliver personalised interventions to reduce the risk of harm or symptoms of trauma cause by Domestic Abuse through accessible, person-centred pathways

• Work collaboratively with valued statutory and third sector agencies to achieve the best outcomes and impact for each individual.

• Champion equality, diversity, and inclusion in all we do.

About the opportunity

As a vital first point of contact for people affected by domestic abuse, you will play a central role in ensuring that every person who reaches out to KDASS is heard, supported and connected with the right help at the right time. Through compassionate, person-led conversations, you will listen, explore and understand individual experiences, identify risks, and ensure a safe and supportive pathway into the most suitable specialist service within our partnership.

As part of our Triage Team, you’ll:

• Receive and respond to inbound calls into the KDASS central point of access, offering immediate emotional support, advice and guidance

• Review and process referrals received via our online portal and access system.

• Triage victims/survivors to the most appropriate service within agreed timeframes

• Input and maintain accurate case records in the Oasis system

• Identify and escalate any immediate safeguarding concerns through the appropriate pathways;

• Build and maintain strong, positive relationships with partner agencies to ensure smooth referral pathways; and

• Work closely with the Programme Manager to identify trends, opportunities, and areas for development within the service.

About You

At KDASS, we value both lived and learned experience. We are committed to building a diverse, inclusive and compassionate workforce that reflects the communities we serve.

Essential - You will:

• Have an understanding of domestic abuse, its impacts, and best practice approaches in supporting victims/survivors.

• Demonstrate empathy, compassion, and a non-judgemental approach in all communication.

• Understand risk and safety planning within a domestic abuse context.

• Have experience of accurate and timely record keeping within a case management system.

• Possess strong communication, organisation and IT skills.

• Be adaptable, collaborative and solution-focused in your approach.

• Be committed to your own professional development and reflective practice; and

• Share our passion for enabling people to live safe, empowered and fulfilling lives.

Desirable  - You will have:

• Additional spoken languages (particularly those used in South Asian communities)

• Experience working in a charity or third sector setting

• Knowledge of the Kirklees Domestic Abuse Strategy or the Violence Against Women and Girls (VAWG) Strategy

• Knowledge of the Safe and Together DA Model or a commitment to undertake training to meet the behaviours and practise of this model.

• Understanding of person-centred and trauma-informed approaches.

Equality, Diversity and Inclusion:

KDASS is committed to building an inclusive service that values and celebrates diversity. We particularly welcome applications from people from minoritised communities, individuals with multiple and diverse language skills, people with disabilities, and those with lived experience of domestic abuse who can help shape and strengthen our understanding and response.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)

• You will be able to access Learning and Development opportunities.

Application process/next steps

Please note we are only accepting applications through our recruitment platform Applied. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

Contract Type: Permanent

Hours: 37.5 hours per week

Salary: Starting from £24,523.79 (increasing upon completion of competencies)

What's in it for You?

In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition
• Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
• Work-Life Balance: An additional day for your Birthday, long service recognition, enjoy a set schedule and competitive family-friendly benefits
• Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression

Make a real difference in people’s lives as a Client Care Coordinator in our award-winning contact centre.

This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.

We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.

Your journey begins on 12th January 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). Following a further 5 months employment onsite, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. 

Apply now to join a contact centre with a difference and start making a positive impact today!

Would you like to play a key role in helping supporters make a lasting difference for seriously ill children at Great Ormond Street Hospital?

We’re hiring for a passionate and supporter focused individual to join our legacy marketing team. As the first point of contact for some of our most valued supporters, you’ll help refer them to have their Will written for free, answer questions or arrange a special tour of the hospital. You’ll also take on a key role to ensure the smooth running of our legacy marketing campaigns and events. 

This is the ideal opportunity for a customer service focused individual with excellent attention to detail, to join a dynamic team. 
This role is known internally as Legacy Marketing Executive. 

Salary

The salary for this position is £33,234 and we operate a hybrid working policy of a minimum of 2 days per week in the office. 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Act as the first point of contact (telephone and email) for supporter calls and enquiries for the Legacy Marketing team. 
• Collaborate with the Supporter Relations team to manage queries. 
• Process third party invoices for approval, tracking against expenditure log. 
• Provide exceptional customer service and supporter guidance.
• Provide administration and event management support for legacy events. 

For full details of the role, please read through the role profile. 

Skills, Knowledge and Expertise

• Previous customer service experience. 
• Experience processing invoices and keeping track of expenditure. 
• Understanding of data processes and CRMS/databases e.g. Salesforce. 
• Ability to import and export data from Excel.
• Exceptional attention to detail.
• Ability to prioritise tasks. 
• Ability to manage sensitive data and conversations with supporters. 

About the Team

Sitting in the wider Fundraising Directorate, this role sits within our small but mighty Legacy Marketing team, which is part of our wider Legacy and Donor Development team (who look after our cash and raffle programmes). Legacy Marketing is the top fundraising priority at GOSH Charity meaning we have huge ambitions and healthy investment in our fundraising area. 

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Navigator (SPA) – Mental Health
Post no: 651
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, (Monday to Friday, 09.00 - 17.00)
Location: Eaglestone Health Centre, Milton Keynes

This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.

Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.

The role also includes answering calls through the NHS 111 Mental Health Option whereby you will be required to assess risks in real time and appropriately managing the call, escalating when necessary.

The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.

Service Delivery

• Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
• Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
• Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
• Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
• Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
• Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
• Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
• Provide clinical and non-clinical information in appropriate chronological templates to other services.
• Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
• To bring VCSE experience, knowledge and culture into an NHS team.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Tuesday 11th November 2025 
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

This is one of the most important roles within Shine Cancer Support. You’ll be overseeing and supporting Shine’s volunteers around the country, ensuring that they have what they need to reach as many young adults with cancer as possible. You’ll also work closely with Shine’s Programme Delivery Manager to deliver training and support programmes directly to young adults with cancer and healthcare professionals.

Location:  Hybrid, with two days per week at Shine’s offices in Blackheath, South East London or in Poole, Dorset.

Hours & salary:  Full time (35 hours per week). Salary range is £33,000 - £35,000 pro rata, depending on experience.

This is a one year contract to cover maternity leave starting mid/late January 2026.

Benefits:  Employee contribution pension, training and development support, staff mental health support, cycle to work scheme.
Holiday:  25 days annual holiday during each holiday year plus 8 days of public holidays, or pro-rata equivalent if relevant. We also give you your birthday off each year.

Key responsibilities

Volunteer Support

• Support Shine’s volunteer Network Leaders across England, Scotland and Wales to develop their Shine Networks, ensuring that they provide the best possible support to young adults with cancer. This will include an annual support plan, developing and testing new ways of expanding Shine’s reach, and regular catch-up calls. 

• Work with Shine staff and facilitators to recruit, train and support new volunteers from across the UK.

• Deliver an annual plan for training and support, touching on issues such as outreach and fundraising.

• Maintain and develop Shine’s online information pages for Shine volunteers.

• Organise and facilitate online meet-ups for Shine beneficiaries.

Programme Delivery

• Assist the Programme Delivery Manager and facilitators to deliver Shine’s core programmes (Break Out programme, Shine Circles) to Shine beneficiaries, as well as training to healthcare professionals.

• Create new connections with healthcare professionals across the UK. This will include linking to relevant Cancer Alliances and Integrated Care Boards.

• Oversee the administration and management of relevant monitoring and evaluation processes.

Key skills and experience:

 Essential

• Excellent communication skills

• Ability to identify training needs and deliver training in a variety of formats

• Experience of working with and/or supporting volunteers

• Strong organisation and project management skills, and the ability to deliver and respond to challenges.

• Ability to respond to Shine’s growth and challenges in a creative and effective way. 

• Creative and curious with a willingness and ability to develop new ideas 

• Well-developed interpersonal skills and the ability to interact with empathy to beneficiaries and volunteers of Shine.

• A track record of building positive relationships.

• Excellent IT skills, including solid knowledge of Word and Excel, and experience with social media.

Desirable

• Experience of managing projects remotely, including using tools such as Asana

• Experience of working as part of a small team, including volunteers

• A background and/or understanding of the role and importance of volunteers in the charity sector

This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given. You won’t be expected to carry out all of these roles immediately; we will support you to develop new skills as you progress.

Key approaches

• Respectful of the confidentiality of beneficiaries and the ability to work within charity law and governance structures.

• Ability to relate to our beneficiaries and volunteers, and to respond empathetically to difficult personal situations.

• Be prepared to have progress assessed regularly and be appraised annually should the role be extended. 

• Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.

Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.

What Shine offers

By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of a small, rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means occasionally taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth. 

In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a bike-to-work scheme.

About the charity

Vision

We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Mission

There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are particular challenges to navigate, like work, dating, finances and more. At Shine Cancer Support, we’ve been there and we get it. We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.

Our values

1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.

2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.

3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.

4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.

5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.

Job Title: Refuge Worker

Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow. 
Salary: £28,857.12 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.  

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 10 November 2025

Interview Dates: 18 and 19 November 2025

The Jobs, Education and Training (JET) team works with young people facing homelessness to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education. As part of our delivery, we have developed a weekly ESOL group for young people looking to improve their spoken English, many of whom are young refugees and asylum seekers. Your role would involve the planning, preparation and delivery of these non-formal education sessions as well as delivering wider 1:1 JET casework. While you will work with all young people in the service, this role will focus on developing our JET delivery for young refugees, asylum seekers and those with English as a second language. You will also spend approximately 1 day per week helping us to deliver our core day-centre service.

• Permanent, full-time role in the Youth Work Team
• Salary: £31,200-£34,736
• Deadline to apply: 9am Monday 24 November

We are looking for a creative problem solver with proven experience of financial planning, budgeting, forecasting and reporting at senior management level. Are you someone with a real understanding of the needs and challenges facing churches and Christian charities, and a sense of calling to serve the gospel of Christ through your work?

In this role you will:

- Develop and maintain long-term financial strategies that support the mission of the charity;

- Advise on funding models, reserves policies, and financial risk appetite;

- Present financial reports and forecasts to the board and other stakeholders;

- Translate complex financial data into accessible insights for trustees and non-financial stakeholders;

- Deliver strong positive cash flow to ensure operational continuity;

- Prepare timely statutory audited accounts.

This is a fractional position, based either from home or in our Market Harborough office.

There is an occupational requirement that the job holder must be a Christian in full agreement with our Basis of Faith.

For a more detailed job description, application pack or an informal conversation about the role, please get in touch.

Main Purpose of Role:

The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.

Key responsibilities:

Programme Support and General Administration

• Monitor shared inboxes and switchboard calls.
• Respond to ad hoc staff queries and manage incoming post.

• Send initial and closure letters for client cases.
• Track inactive cases and follow up on referral forms.
• Prepare duty rotas, upload referrals and update the country information list.
• Support contract preparation and database maintenance for International Social Workers (ISWs).
• Support feedback collection and documentation.

• Assist with Mailchimp campaigns and mailing list research.

• Upload donations into Salesforce.
• Prepare donor thank-you letters and assist with prospect research.
• Provide general support across departments as needed.

Executive Support

• Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
• Track meeting actions and follow-ups.
• Support minute-taking using ai and ad hoc research tasks.

Training & Learning Support

• Coordinate training calendars and liaise with teams.
• Update training materials and manage Eventbrite pages.
• Provide limited on-the-day training support and monitor certificates and surveys.

Facilities & Office Management

• Order stationery and maintain office tidiness.
• Support logistical tasks such as PAT testing, IT coordination, and office trackers.

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 10 November 2025

Interview date: 17 November 2025

Legacy Giving Officer

Do you love building relationships with people? Are you a confident communicator with great listening skills?

Do you have experience of working in a client-facing role such as sales, account management or customer service?

We are looking for a Legacy Officer to join the team, so if this sounds like you then apply today!

Position: Legacy Giving Officer (internally known as Legacy Relationship Executive)

Location: Milton Keynes/Hybrid

Hours: Full time (36.5 hours per week with one evening per week)

Contract: Permanent

Salary: £30,874 per annum, depending on experience plus a good range of benefits

Closing Date: Wed 4th Dec 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

About the Role

We are looking for a Legacy Relationship Executive to grow the future legacy income of World Vision through building relationships with some of our longest serving supporters and asking them to consider leaving a gift in their will and following up our supporters who have expressed an interest to convert them to pledgers.

World Vision has over 100,000 supporters around the UK and this job focuses on our supporters who have been supporting us for over 10 years and really love sponsoring a child and helping our cause.

This role involves mainly thanking our sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will.

It’s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you!

The role IS for you if:

· You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve.

· Have a good level of written English and results driven

· Are comfortable being on the phone and have had previous telemarketing experience in either sales, account management or customer service

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Relationship Officer, Telemarketing, Sales, Account Management, Customer Service, Customer Service Agent, Customer Service Officer, Customer Care Agent, Customer Care, Account Manager, Client Engagement, Supporter Engagement.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.