Call jobs

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.

About the Role

As a Deputy Manager, you will work alongside the manager in the running of a 16+ residential service, and deputising when the manager is not available, to ensure the delivery of high quality transition services for young people, promoting their independence and increasing life skills.

You will be responsible for the management of our enthusiastic and diverse team, including Support Workers and Waking Night Support Workers. If you’re ready for a challenge and think you have the skills to drive St Christopher’s forward, we would love to hear from you!

Applicants should have

• At least two year’s relevant experience providing housing and/or support services to vulnerable individuals.
• A good understanding of the regulatory framework relevant to the provision of housing services for young people.
• Knowledge of the welfare benefits system in relation to young people.
• Experience of effectively managing, motivating and supervising staff.
• Demonstrable ability to prioritise own workload and to work flexibly to meet deadlines or service requirements.
• Demonstrable ability to use own initiative as well as be an active team member.
• Numeracy skills to manage budgets efficiently and contribute to the budgetary process
• Flexibility to work some evenings and weekends and participate in the On-Call system.

What you should expect from us

• A Salary of £31,716.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website. 

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.

• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• all shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Customer Services Advisor

We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents, delivering excellent service with an organisation making a real difference in women’s lives.

Position: Customer Services Advisor
Salary: £28,357 per year
Location: Hybrid, with 2 days per week in Hammersmith
Hours: Full-time, 35 hours per week, Monday to Friday
Contract: Permanent
Closing Date: Midday, Friday 19 September 2025
Interview Date: Week commencing 29 September 2025

About the Role

As Customer Services Advisor, you will play a key role in ensuring residents receive a responsive, professional and supportive service. You will be the first point of contact for enquiries, handling calls, emails and requests with empathy, accuracy and efficiency.

Key responsibilities include:

• Managing incoming calls and emails with professionalism and patience
• Handling tenancy and responsive repair queries
• Raising accurate works orders and liaising with contractors
• Recording and updating resident information
• Supporting rent payments and signposting financial concerns
• Assisting with lettings and void processes
• Responding to complaints and feedback to improve services

About You

We are looking for someone who can communicate clearly, stay calm under pressure and has a passion for excellent service.

You will bring:

• Experience in a customer-focused environment with call-handling responsibilities
• Strong written and verbal communication skills
• The ability to prioritise a busy workload and stay highly organised
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• A positive, empathetic and solution-focused approach
• The ability to work collaboratively as part of a team

Knowledge of social housing or property maintenance is an advantage but not essential.

About the Organisation

This is a not-for-profit housing provider with a long history of supporting people to live safely and independently in high-quality, affordable homes. With almost 1,000 properties across London, the organisation offers both general needs and sheltered housing, alongside an ambitious development programme delivering over 160 new homes in the coming years.

Residents are at the heart of everything they do, with a strong commitment to equality, inclusivity and empowerment, ensuring services continually improve to meet the needs of the communities they serve.

Other roles you may have experience of could include; Customer Service Officer, Housing Assistant, Contact Centre Advisor, Repairs Coordinator, Resident Services Officer, Tenancy Advisor. #INDNFP

The Finance Officer will have overall responsibility for entering all financial data in to Quickbooks, through to balance sheet stage. We are looking for an experienced book keeper, who can work with little supervision, and is able to manage workload to meet reporting deadlines. Duties and Responsibilities

• To enter, process and post invoices, expenses forms and requests for payment • Record income and expenditure

• Maintain and reconcile direct debits, to investigate and resolve discrepancies

• Maintain the petty cash system

• Undertake BACS payment runs

• Reconcile supplier statements to purchase ledger balances and resolve discrepancies

• Responsible for credit control

• Charge card reconciliation

• Reconcile bank accounts

• Calculate and enter accruals and prepayments, deferred income, deferred expenses, accrued income and all other postings necessary to prepare monthly management accounts on Quickbooks

• Reconcile all balance sheet accounts

• Calculate and post cost centre allocations

• Check monthly payroll to timesheets, prepare allocation of salary costs between cost centres and post payroll journal • Sourcing and purchasing office supplies

You will be working effectively and flexibly as part of a busy team. This list of tasks and responsibilities is not exhaustive, and the Post Holder may be required to undertake other duties as required by the Manager. 

For an informal chat, please contact Jacky Stafford on 014 42-41234 0

The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.

Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.

We are very proud of our new innovative strategy, our priorities and our principles.

Here at the IOP we are looking for Manager, Corporate Partnerships for a fixed period of 18 months to support us in our mission.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!  

The Role

What will I be doing?

• Create a powerful alliance of Corporate Partners to influence science strategies and investment in areas such as advanced sensing, photonics, quantum technologies, semiconductors, renewable energy, autonomous systems and medtech
• Secure long-term relationships by delivering impactful services that meet partners’ needs: working with cross-organisation teams to drive take up of IOP membership, professional registrations, thought leadership articles and access to publishing content
• Manage risks and ensure financial sustainability of the Corporate Partners Alliance

Projects you work on may include:

• Deliver annual series of leadership visits to Corporate Partners organisations to explore interests and common priorities around skills, R&D, infrastructure and business support
• Manage and deliver science insights and advocacy activities with Corporate Partners, via high-level meetings with senior stakeholders in government, industry, finance and academia
• Facilitate ideation workshops, prepare briefings and produce reports to develop new insights and seed new activities to support IOP and partner priorities

Who will I work with?

• Executive Directors and Chief Technology Officers in large R&D intensive businesses
• IOP leadership and cross-organisational teams including our publishing company
• Closely with IOP Associate Director for Science, Business and Data Insights

You are likely to have the following experience

• Credibility in building corporate partnerships with c-suite and senior leaders in R&D intensive, large businesses
• Knowledge of working at the interface of government policy, business and academia regarding science, technology and innovation
• Experience of implementing projects that involve managing senior stakeholders and decision makers in business and securing income targets

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Organisational skills – ability to work with minimum supervision, prioritise workload, and  handle multiple tasks.
• Interpersonal skills – ability to positively communicate with others; the confidence to listen and understand.
• Communication skills – ability to express information clearly and effectively in written and oral form.

Nice to have

• Understanding of physics/a physics undergraduate degree or equivalent.
• Experience of a membership organisation.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.

Job Description

The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support and Rescue Service.

*This role requires access to a car, and a full current driving licence.

About You

Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
Honest and reliable, with a creative and flexible approach to all aspects of work.
Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
Experience of using recording and data collation systems.

Main Duties and Accountabilities

Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

click here for the full Job description

Qualifications

Good ICT skills, with experience of using data recording and data collation systems.
Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Desirable: Relevant qualification in a relevant discipline e.g., youth, community, health and social care, management.

Additional information

Salary: £27,000 - £29000 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows

*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process.  Please follow the application link if you would like to find out more about this support.  This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here. 

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.

As Digital Content Officer, you’ll work within the fast-paced, vibrant and collaborative Communications department. As an excellent communicator with a broad range of skills, you’ll plan and produce compelling content for a range of digital platforms both internal and external. You’ll work across a range of mediums and channels to connect with, inform and inspire existing and new audiences.

Key Responsibilities

• Actively maintain and promote Compassion UK’s Christian ethos and values.   
• Manage the CUK website content, including content production and optimisation
• Coordinate Compassion UK’s video production 
• Craft and inspire staff with Internal Communications content
• Support general communication needs
• Please review the full job description for the role

The ideal candidate will bring the following skills, competencies and experience to thrive in this role:

• Inspiring communicator – a gifted writer who moves people to action across audiences and platforms

• Organised & detail-focused – confident in managing multiple projects, timelines, and stakeholders

• Positive & proactive – bringing energy, optimism, and collaboration to every challenge

• Tech-savvy – skilled in Microsoft Word, Excel, and PowerPoint for everyday tasks and projects

• People-centered – a natural relationship-builder who encourages and supports others with Christ-like values

• Adaptable communicator – warm, professional, and able to flex style to suit any situation

• Team player & self-starter – thriving independently while celebrating team success

• Creative & flexible – eager to learn, embrace change, and spark fresh ideas

• Personally committed to the Christian faith. You can read more about this in our Policy on Posts to be Held by Christians.
• Please review the full job description in the listing.

Location, hours and benefits

Office-based at Compassion House, Fleet, Hampshire.

*Hybrid working is offered as a benefit. You will work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays.  However, we reserve the right to vary those arrangements in future. Because office presence may increase in the future, it’s important that you live within a commutable distance of our Fleet office.

 

Hours: Full-time | 35 hours per week *You will be contracted to work between Monday to Friday, between 09:00 and 17:00.

Apply by

• 10 am on 6 October 2025
• Interviews are expected to be held week commencing 13 October

This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. If you’re passionate about seeing children released from poverty in Jesus’ name, this could be your calling.

�� What We Offer

Compassion UK provides a generous and supportive working environment, including:
 

• 25 days annual leave + bank holidays, plus 3 gifted days at Christmas
• 10% employer pension contribution
• Private medical and dental cover
• Income protection and life cover (4x salary)
• Enhanced family-friendly and sickness policies
• Employee Assistance Programme (Help@Hand)
• Specsavers eye care vouchers
• Electric car salary sacrifice scheme
• Time in lieu
• Free parking at Compassion House
• On-site gym and shower facilities
• Access to the Company Shop
• Celebration of life milestones
• Tea and Treat Wednesdays at Compassion House
• Fully equipped kitchen and breakout areas
• Free tea, coffee, and fruit at Compassion House
• Hot-desking flexibility
• Daily team prayers and devotionals
• Regular Compassion updates and worship events
• Smart casual dress code
• Learning and development opportunities
• Recognition programmes

We encourage you to read the full job description to see if this role aligns with your skills and aspirations!

Role Title: Fundraising Officer

Location: Central Bath – 2 core days a week in the office (Tuesdays & Wednesdays) with opportunity to work from home the remaining 3

Reporting to: Senior Fundraising Manager

Hours: Full time (40 hours per week, incl. lunch)

Salary: £25,675 - £27,265 (dependent on experience)

Annual leave: 27 days + UK public holidays

Contract length: Permanent, subject to passing probation

Application deadline: Friday 30th September - Interviews will be held as applications are received and we reserve the right to close the vacancy early if a suitable candidate is found. Therefore, if you are interested, please submit your application as early as possible.

Start date: ASAP

Ethiopiaid is a small charity that makes a big impact in Ethiopia. Our approach is simple, and it works. Since 1989, we have partnered with local NGOs in Ethiopia to provide the funding they need to put their programmes into action.

The projects we fundraise for range from maternal health, education, and disability to opportunities for women and girls, ending harmful practices, palliative care, health and emergency & recovery work. We support our partners to strengthen their capacity and deliver locally-led programmes to transform lives at a grassroots level.

We are seeking a proactive and organised Fundraising Officer to join our small, dedicated, friendly team in Bath. This varied role combines administration, donor stewardship, and fundraising support to help us deliver excellent supporter care and achieve our fundraising goals.

You will bring excellent communication skills, strong attention to detail, and confidence in building relationships with supporters. You’ll be comfortable managing multiple projects to deadlines, have experience with a CRM (Raiser’s Edge or similar), and be happy working both independently and as part of a hands-on team.

Marketing, Communications and Fundraising Director

Salary: £65-70,000

Location: Hybrid: home working with a minimum of one day/week in Teddington and regular visits to London shops

Contract Type: Full-time (part-time or job share considered – minimum 0.8 FTE)

The Role

FARA is a unique charity retail organisation with a network of 39 vibrant shops across 26 London communities. Our shops are the heart of our fundraising efforts, providing the majority of income to support our work with vulnerable children and families in Romania. Stylish and community-driven, FARA shops offer a distinctive reuse second-hand retail experience while making a real difference.

We are seeking a dynamic and experienced Marketing, Communications and Fundraising Director to lead our strategic communications and fundraising efforts, with a strong focus on growing the visibility and profitability of our charity shops.

This hands-on leadership role will shape and deliver integrated marketing campaigns, drive footfall and customer engagement across our retail estate, and build brand awareness for both our shops and charitable mission. You’ll work closely with shop teams, the central office and external partners to ensure our messaging is compelling, consistent and impactful. You’ll also lead the digital and fundraising strategy, helping us reach new audiences and deepen relationships with existing supporters. With a small but passionate team, this role offers the opportunity to make a tangible impact across the organisation.

We’re looking for someone who:

• Has senior-level experience in marketing and communications, ideally within charity retail or fashion.
• Can lead others to develop fantastic fundraising campaigns.
• Is a strategic thinker with a flair for creative storytelling and brand development.
• Can lead and deliver multi-channel campaigns that drive engagement and income.
• Understands the retail environment and can tailor messaging to diverse audiences.
• Is confident working across digital platforms, media relations and fundraising.
• Has excellent interpersonal skills and thrives in collaborative environments.

Working at FARA

We can offer flexible working arrangements, including compressed hours and job share options. You’ll be part of a committed leadership team and work in a values-driven organisation that blends retail innovation with social impact.

Application Process

To apply, please submit:

• A two-page CV
• A cover letter (max two pages) outlining how you meet the person specification and why you’re excited about this role.

Deadline: Midnight 20th September

Interview dates:

• Round one: 29th September or 1st October (online via Zoom)
• Round two: 7th October (in person – Teddington or Central London)

If you’d like to arrange a short call with our CEO before applying, this can be arranged for w/c 15th of September. Please get in touch to do this. Please get in touch via mail @ fara charity . org to do this. 

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.

Job Description

The Specialist Women & Girls Case Worker role will undertake 1-2-1 work with young people under 25yrs old supported by Catch22’s County Lines Support and Rescue Service funded by the Home Office in one of the 5 delivery areas. This role focuses on supporting young women and girls exploited by county line activity.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester, where they are identified outside of their home police force area, in connection with county lines.

For the full job description click here

Qualifications

Experience of working with children, young people (18-25) and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of delivering impactful one to one interventions 
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Good ICT skills, with experience of using data recording and data collation systems.

Additional information

Salary: £27,000 - £29000 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows

*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process.  Please follow the application link for more information if you would like to find out more about this support.  This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here. 

Missing Links?

A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts. 

We are recruiting for a IDVA to join our team in Hertfordshire; the scope on this job involves….

Job Title: IDVA

Location: Hertfordshire
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 29 September 2025

Interview date: 6 October 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About Well Grounded

Well Grounded runs a series of specialty coffee training academies across the country, which connects people looking for work with sustainable careers in the coffee industry. We are looking for a motivated and passionate individual to join our team, with great training and organisational skills.

This is a great opportunity to work for a growing social enterprise, ambitious about making a real difference to the lives of people in our local community. This is an ideal role for someone who wants to work in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise. You will be highly organised, with strong attention to detail, and the sort of person who gains satisfaction from juggling multiple priorities and staying on top of administrative tasks. You must thrive in a busy environment and be excited about working for an agile and passionate social enterprise.

About The Role

As the Progressions Officer you will work closely with the Regional Programme Lead in the Leeds area, taking care of programme related administration, delivery of training, and supporting the progression of individuals from recruitment through to employment. You will assist with 1-2-1 mentorship and employability training, ensuring trainees are supported and nurtured through training. You will support the Programme Lead to engage and recruit trainees onto our programmes working in partnership with the local community, and in ensuring trainees successfully complete their work placements. You will support wider organisational tasks such as communicating with trainees, ensuring monitoring forms are completed and keeping our internal systems up to date with trainee information. Safeguarding, monitoring and reporting are essential to this role.

We want to meet the right person for the organisations’ plans for the future and support you to grow and develop based on your strengths. Most importantly you will have a strong conviction in the potential of all people to achieve their goals, using your emotional resilience to support potentially vulnerable adults on a regular basis.

Key tasks

• To support with employability training and mentorship of trainees (including CV coaching and interview preparation)

• To efficiently and professionally manage inbound enquiries and communicate effectively with Well Grounded trainees and colleagues

• To complete all required data capture and input for funding and internal learner management, including use of the Aptem learning platform

• To input and maintain monitoring and evaluation information, attendance, personal development, outcomes and sustainment and to produce reports as required

• To support the recruitment of trainees on to our various coffee training programmes through a range of means, including attending recruitment events, conducting calls, and running assessment days

• To ensure trainees are supported on and through programmes

• To support the programme coordination of regional training programmes

• To lead on project administration tasks working closely with the Programme Lead

• To lead on administrative tasks such as mailing lists, Eventbrite invitations and other ad-hoc tasks as required

• To lead on the promotion of Well Grounded to potential trainees and clients

• To be an Ambassador for Well Grounded, attending recruitment and partner-related events

• To attend staff meetings to ensure all staff are kept up to date

• There is lots of scope for the candidate to grow in the organisation and take on more responsibilities. We want to support you to thrive.

Perks

• Free coffee!

• Scope to take real ownership in a fast-growing socialenterprise

• Strong commitment to professional development with a dedicated training budget

• Annual performance and pay progression reviews every 6 months

• Up to 3% pension contribution

• 25 days annual leave plus 8 bank holidays, 3 days between Christmas and New Year [Pro-rata]

• Employee Assistance Programme offering free counselling

• Work phone and laptop

Job Specification 
Essential

• Completing administrative tasks, including the use of excel and word or alternatives.

• Experience of delivering training, coaching, mentoring, or teaching to groups

• Managing or co-ordinating projects or events (personally, study, or work)

• Experience of working and communicating with a wide range of people (study, work, personally)

• Advancedwrittenandverbalcommunicationskills 

Approach

• An ability to work collaboratively, taking and incorporating feedback

• A commitment to social impact and a belief in supporting everyone to reach their full potential

• Excellent communication skills and an ability to communicate with a range of people from different backgrounds

• An ability to organise and be self-motivated

• A calm approach to problems and an ability to use initiative to find

  solutions

• An interest or knowledge of coffee

​Desirable:

• Experience of working in the charity/third sector, OR with young people, OR in employability programmes/provision

• At least a GCSE level literacy and numeracy or equivalent

• Working, studying, communicating or volunteering with vulnerable/disadvantaged young people or adults.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in North Somerset

Position: S11318 Stroke Support Coordinator

Location: Home-based, North Somerset. However, frequent travel will be required as part of this role (to include team meetings or other work-related meetings)

Salary: Circa £27,400 per annum

Hours: Full-time, 35 hours per week

Contract: This is a fixed-term contract until October 2026

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 28 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 2 October 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes, which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience of providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
• Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
• Experience in facilitating face to face group work with vulnerable people or people with a disability or long-term health condition.
• Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

This role requires extensive travel across the geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.