Call specialist jobs in east of england
About the role
You will be part of the regional office team, managing a group of casework administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers. Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.
To help you establish yourself in this post you will receive excellent training and induction to SSAFA. You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.
Whilst the post is homebased, to be eligible for this role you are required to live in the North West region consisting of Cheshire, Cumbria, Greater Manchester, Isle of Man, Lancashire and Merseyside. You will occasionally be required to travel within the North West Region or to other locations.
About the team
The regional office is a “virtual” office and supports the six SSAFA branches in the North West of England region, as the branch-based volunteers deliver casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include 5 Casework Administrators and a Regional Manager. All team members are home based, residing in the region.
About you
To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery. You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence. Previous experience of working with volunteers would be advantageous. You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.
The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.
It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across the North West Region would be beneficial. Commitment to SSAFA’s values including equality, diversity and inclusion is essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
If you have any queries or would like to speak to someone about this role, please contact Hilary Rosenthal, Regional Manager for Casework and Community Engagement, The North of England Region for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: 16 November 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 24 November 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Night Mental Health Rehabilitation Worker
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Job Title: Senior Mental Health Rehabilitation Worker
Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.
Salary: £28,000
Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements.
About the Role
We're looking for a Senior Mental Health Rehabilitation Worker to cover the night shift in our service based in Lewisham which offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered by commissioned community services. We support residents who live with us for up to nine months and have been discharged from acute wards to avoid admission into inpatient rehabilitation. We support our residents to step down into less supported accommodation to become more independent and integrated into the community.
In this role, you will be the main point of contact during the night shift, leading the team by example and providing specialist support to empower the team and residents to ensure resident safety, wellbeing, and progress towards their recovery goals. You will support in managing and creating an environment everyone feels safe and empowered, and are building relationships with relevant partners and individuals key towards their journey. You will create support plans, plan and hold activities, and further support them to achieve greater independence. you’ll deliver one to one therapeutic support, act as a key worker, and help residents develop the skills and confidence to manage their mental health and wellbeing. You’ll also contribute to support plans, reflective learning, and team development, while maintaining a safe and positive living environment through effective housing management and day to day support. The night shift plays a crucial role in continuing the high quality care provided during the day, ensuring a safe, respectful, and responsive environment for residents. night staff are expected to remain awake, alert, and actively engaged throughout their shift. Sleeping while on duty is strictly prohibited and may lead to disciplinary action, including dismissal for gross misconduct.
Some key responsibilities include:
- Being the lead point of contact for the night shift, supporting the team and residents with specific needs and queries
- Supporting night shifts across two residential properties.
- Providing tailored, person centred support that promotes recovery, rehabilitation and independence.
- Helping residents build skills and confidence to move towards independent or supported living.
- Monitoring residents’ wellbeing, carrying out regular checks, and responding to any incidents or emergencies.
- Fostering a positive, empowering, and recovery focused environment.
- Maintain accurate records and handovers to ensure effective communication between shifts.
- Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress.
- Work collaboratively with colleagues and the management team to deliver high quality care.
- Remain alert and monitor CCTV throughout the shift.
- Complete all routine night duties and any tasks handed over by the day shift or service manager.
- Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed.
- Health & Safety: carry out property checks, report maintenance issues, keep communal areas clean and safe, and complete required reports (AINMs and others).
About You
We’re looking for a resilient and compassionate individual to join our team as a Senior Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You’ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting the team to stay motivated and working together to achieve the service KPI's.
Some key responsibilities include:
- Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours
- Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users
- Previous experience in a similar position, where you can share your skills knowledge, and experience to support others
- Ability to be a point of contact and specialist in the service to support the team and residents with various queries and challenges
- IT Proficiency; ability to learn new software and basic Microsoft
- Understanding of the housing and social needs of people with multiple and complex needs
- Alignment with our core values
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Regional Fundraiser
Salary: £34,000-£36,000
Contract: Permanent, full-time
Location: Hybrid - offices in Oxfordshire & London
Closing date: Rolling
Benefits: 7% Employer pension contribution, Employee Assistance Programme, 26 days holiday BH and wellbeing day
This welfare charity is expanding their regionally based fundraising team, this is an exciting time of investment for the organisation. They are recruiting for a new Regional Fundraiser to cover the South of England. If you want to work at an organisation that believes in fundraising and is investing in it this could be a great role for you.
As part of this role, you will work with other Regional Fundraisers, developing relationships with local community groups, businesses and volunteer groups to grow income in each region.
This role will offer you the opportunity to manage your own portfolio of donors, deliver exceptional supporter stewardship to boost retention in the local area, and build long-lasting and valuable connections with supporters across the region.
To be successful as the Regional Fundraiser, you will need:
- Proven experience as a regional fundraiser with strong knowledge of community income streams
- Strong experience in developing and delivering on targets
- Confidence working with a range of other team members, experience in collaborating, and working closely to reach and exceed fundraising targets.
If you would like to have an informal discussion, please call Harry and quote the job title.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £17,314.27 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Part Time, Permanent
Hours: 22.5 hours
Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.
As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 14 November 2025
Iterview Dates: 24 and 25 November 2025
The client requests no contact from agencies or media sales.
Salary: £29,500 - £37,900
Contract: Fixed term until 31st March 2026.
Location: Remote – Home based.
Deadline: 16th November
Benefits: Benefits: 6% pension, health and wellbeing support, work-life balance and cycle to work scheme
We are delighted to be working with a national children’s charity as they look for a Senior Individual Giving Executive to join their Supporter Marketing & Engagement team on a fixed term contract.
In this role, you’ll lead on the delivery of high-value fundraising campaigns across acquisition and stewardship portfolios. You’ll manage multi-channel campaigns including regular giving, lottery, raffles, newsletters, and supporter journeys, with budgets exceeding £500k.
You’ll also play a key role in mentoring junior team members and supporting strategic planning and evaluation.
To be successful as the Senior Individual Giving Executive, you will need:
- Proven experience managing direct marketing or fundraising campaigns across varied channels
- Strong analytical skills and a test-and-learn mindset
- Excellent stakeholder management and communication skills
If you would like to have an informal chat or discuss this role in more detail, please give us a call and ask to speak to Jake with the job reference 2750.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to end the application period sooner.
Your new company
Join a globally respected non-profit organisation working at the forefront of social change. With a strong international presence and a mission rooted in equity and empowerment, this organisation leads impactful initiatives that influence policy, drive advocacy, and support vulnerable communities. You'll be part of a collaborative, values-led team committed to creating lasting change through strategic leadership and inclusive practices.
Your new role
As Senior Officer - Executive Office, you'll provide high-level strategic, operational, and administrative support to the CEO. Acting as a trusted advisor and gatekeeper, you'll help manage priorities, coordinate key projects, and ensure smooth communication across senior leadership and the Board. You'll also play a vital role in internal communications and external engagement, including supporting the CEO's media presence and global travel.This is a dynamic, fast-paced role ideal for someone who thrives in high-level executive support and strategic coordination.
What you'll need to succeed
We're looking for someone with:
- 7+ years' experience supporting senior leaders and Boards in a similar role
- Strong governance knowledge, including UK Charity Commission requirements
- Exceptional organisational and time management skills
- Advanced proficiency in Microsoft Office and project management tools
- Excellent written and verbal communication skills, including copyediting
- High level of discretion, integrity, and professionalism
- Ability to manage complex priorities and work independently
- Experience in internal communications and stakeholder engagement
- A proactive, solution-focused mindset and collaborative approach
Desirable: Experience in gender equality, women's empowerment, or international development.
What you'll get in return
- Competitive salary with annual increments
- Generous 10% pension contribution
- Hybrid working model (Central London office)
- Opportunities for international travel
- Inclusive and values-led workplace culture
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Domestic and Sexual Violence Caseworker to play a pivotal role in our Newham Domestic and Sexual Violence Support Service.
Sounds great, what will I be doing?
The Newham Domestic and Sexual Violence Support Service is a community-based initiative offering integrated support to individuals who have experienced domestic abuse, sexual violence, forced marriage, honour-based violence, female genital mutilation, or violence related to sex work. Delivered in partnership with local agencies, the service uses approaches such as casework, Independent Domestic and Sexual Violence Advocacy (IDSVA), and Multi-Agency Risk Assessment Conferences (MARAC) to provide holistic, person-centred care. Its aim is to not only assist survivors directly but also to raise awareness within the community about domestic and sexual violence and the support available.
The role involves delivering tailored support through safety planning, risk and needs assessments, and one-to-one sessions, empowering survivors to make informed decisions and develop independent living skills. It requires working closely with multiple agencies to meet needs effectively, building strong relationships with community and statutory organisations, and contributing to good practice and policy development. Service user involvement is promoted through events, networking, fundraising, and consultations, while maintaining confidentiality and adhering to safeguarding policies at all times.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
It calls for experience in working with vulnerable individuals, especially those involved in both on- and off-street sex work, along with a strong understanding of the challenges they face and the barriers to accessing services. The role requires the ability to support people who have experienced trauma, as well as excellent verbal, written, and IT skills. A good grasp of safeguarding issues and their practical application is essential, alongside knowledge of health and social care services and the legal framework relating to sex work. A valid driving licence is also required.
In line with Section 7(2) b & e of the Sex Discrimination Act 1975, this position is open to women only.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Salary: £42,000 – £47,000
Contract: Permanent, Full-time
Location: London hybrid
Closing date: Rolling
We’re working on a fantastic Corporate Fundraising Manager role with a health-focused charity that funds life-saving research, influences global health policy, and empowers people to make informed lifestyle choices to reduce their risk of preventable illness.
In this hands-on role, you will manage and lead the delivery of the Corporate Partnerships Strategy and pro-actively develop compelling proposals and pitches to secure new business, and build new relationships with excellent stewardship.
This is a great opportunity for a corporate fundraiser to step into a growing income stream and take full ownership over the programme, with the ability and freedom to shape it moving forward and leave your mark to make the greatest impact.
To be a successful Corporate Fundraising Manager, you will need:
- A strong track record of securing and managing corporate partnerships
- Experience developing and delivering fundraising strategies and proposals
- A proactive, confident approach and the ability to work both strategically and operationally
If you would like to have an informal discussion, please call and ask to speak to Jake.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
If enough applications are received, the charity reserves the right to end the application period sooner.
Are you a Facilities specialist wanting to save the planet?
We are currently recruiting for a versatile Health, Safety and Facilities Manager to join our Infrastructure Services team, to cover maternity leave.
As our Health, Safety and Facilities Manager you will provide efficient facilities management and Health & Safety services to and for Friends of the Earth’s offices, workspaces, staff and volunteers.
We are looking for someone with experience of a broad range of facilities management across multiple sites and the ability to communicate effectively with people from a variety of backgrounds and with different needs.
Entry level Health and Safety qualification or working towards this is essential along with up-to-date knowledge of current legislation and experience of carrying out assessments.
Key Skills and Attributes:
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Practical experience of a broad range of facilities work, including Hard and Soft Facilities matters across multiple sites.
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Management of third parties’ contractors hired to complete facilities tasks, using method statements, risk assessments and a permit to work scheme.
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Proven experience of improving supplier value through contract review, market research and contract negotiation
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Entry level Health and Safety qualification (IOSH Managing Safely Certificate or similar) and working towards NEBOSH qualification, with up-to-date knowledge of current legislation and experience of carrying out Risk Assessments, DSE Assessments, etc.
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Experience of communicating effectively and building strong relationships with people from a variety of backgrounds and with different needs, both individually and in groups, and working with sometimes challenging clients.
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Ability to safely perform equipment installation/elementary repair work and manage/assist in the movement of office apparatus.
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Lead and manage projects and provide training to staff within a facilities context.
Special working conditions
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This role is a key holder for our offices, and the holder must be prepared to be on call in the event of an emergency.
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There will be the occasional need for travel within the UK, with the requirement to stay away from home overnight on occasions.
The team:
Working closely with and managing the Facilities Assistant, you will ensure Friends of the Earth meets the required Health and Safety standards. You will be part of our vital Infrastructure team, sitting within the Finance and Operations Directorate.
The Infrastructure team is responsible for the physical and virtual platform we use to do our work, from physical premises to our network, servers and Service Desk for support issues.
For more information, please read the job description.
Closing date: Monday 10th November (23:59)
Hours: Full time (30 hours over 4 days)
Location: London, based in our London office at least two days per week
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


The client requests no contact from agencies or media sales.
Volunteers Coordinator - Maternity Cover (12 Months)
Location: Central London - OFFICE BASED role
Salary: £33,524 per annum (including London Weighting)
Contract: Full-time, Fixed Term (35 hours/week)
Your new company
This well-established, values-driven charity based in Central London is committed to supporting vulnerable communities through inclusive, person-centred services. With a strong reputation for impact and innovation, the organisation offers a collaborative and supportive working environment where staff are empowered to make a real difference.
Your new role
As Volunteers Coordinator, you'll lead the coordination of a dynamic volunteer programme, ensuring volunteers are recruited, inducted, trained, and supported effectively. You'll work closely with service teams to shape meaningful volunteer roles, maintain accurate records, and deliver engaging development opportunities. You'll also take the lead on planning two major volunteer celebration events annually, helping foster a culture of appreciation and inclusion.
What you'll need to succeed
We're looking for someone with:
- Proven experience managing volunteers across recruitment, onboarding, supervision, and retention.
- Strong understanding of volunteering policies, processes, and relevant legislation.
- Excellent communication and relationship-building skills across diverse audiences.
- High-level organisational skills with the ability to manage competing priorities.
- Confidence using IT systems including Microsoft Office and volunteer management platforms (e.g. Better Impact).
- Experience designing and delivering training and development sessions.
- A proactive, problem-solving mindset and ability to work both independently and collaboratively.
- Commitment to confidentiality and professionalism.
What you'll get in return
- Competitive salary with London Weighting
- 34 days annual leave including bank holidays
- Pension scheme and employee benefits
- A supportive and inclusive workplace culture
- Opportunities for professional development
- The chance to make a meaningful impact in the community
What you need to do now
If you're passionate about volunteer engagement and want to be part of a purpose-led organisation making a real difference, we'd love to hear from you. Submit your CV today to take the next step in your career.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent
Hours: 37.5 hours
Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.
As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 19 November 2025
Iterview Dates: 2 and 3 December 2025
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term Contract (until March 2026)
Hours: 37.5 hours
Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.
As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 17 November 2025
Iterview Dates: 27 and 28 November 2025
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Joining our dedicated team of nurses, you will support our helpline and Ask Our Nurses (AON).
The nursing team includes an associate director, senior clinical nurse specialists, clinical nurse specialists, sessional nurses and trained helpline staff.
You will act as a resource for clients, healthcare professionals and the wider public about breast health and breast cancer. This includes providing information and support to clients though our national helpline, by email and social media.
The helpline service is run throughout the week, and on Saturday mornings (the latter is optional, other than training days) and the helpline hours are 8:45am to 4.00pm. Team training usually occurs twice a year on Saturdays. You’ll be supported by a senior clinical nurse specialist and have regular clinical supervision. We are looking for candidates who can work at least one day (6.25 hours) per week
About you
Do you have excellent communication skills and experience in breast care nursing? If so, we’re really interested in hearing from you. This position could suit someone working part time in the NHS or private sector or for individuals who would like to use their information and support skills through our helpline and AON written enquiry services.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is home based. There are 2 training days per year on Saturday that take place in our London office
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 12 November 9am
Interview date 25 and 27 November
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
The Jobs, Education and Training (JET) team works with young people facing homelessness to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education. As part of our delivery, we have developed a weekly ESOL group for young people looking to improve their spoken English, many of whom are young refugees and asylum seekers. Your role would involve the planning, preparation and delivery of these non-formal education sessions as well as delivering wider 1:1 JET casework. While you will work with all young people in the service, this role will focus on developing our JET delivery for young refugees, asylum seekers and those with English as a second language. You will also spend approximately 1 day per week helping us to deliver our core day-centre service.
- Permanent, full-time role in the Youth Work Team
- Salary: £31,200-£34,736
- Deadline to apply: 9am Monday 24 November
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is a great opportunity to lead on the day-to-day delivery of the Breast Cancer Now’s in memory giving programme and play a key role in bringing our 5-year strategy to life.
The role blends relationship-building, administration and project management.
You’ll:
-Foster long‑term, multi‑faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel valued.
You’ll work with colleagues across the organisation and help identify opportunities to engage supporters in meaningful ways.
-Maintain the database up to date and drawing on data insights, you’ll help monitor performance, identify trends, opportunities for developments and support improvements to the programme.
-Gain exposure to a broad range of fundraising disciplines such as one‑off donations, regular gifts and community fundraising, and work with both internal and external stakeholders on a range of different projects.
About you
You’re a confident communicator with a natural ability to build strong, meaningful relationships—whether it’s through a warm phone call, a thoughtful email, or an in-person conversation. You understand how to engage and retain supporters by delivering high-quality stewardship and take pride in going above and beyond. You’re highly organised and detail-oriented and thrive in an environment where you’re managing a variety of tasks and multiple deadlines.
Your written communication is both sensitive and compelling, particularly when connecting with individuals who may be sharing personal, and sometimes emotional, experiences.
You’re comfortable working independently but also enjoy being part of a collaborative team where ideas and insights are shared. With strong analytical skills and a proactive mindset, you're always looking for ways to improve processes and enhance supporter experience.
Most of all, you bring empathy, curiosity, and enthusiasm to everything you do, and you're motivated by the opportunity to make a meaningful difference through your work.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date 9am Monday 10 November 2025
First stage Interview date Monday 17 and Tuesday 18 November 2025
Second stage Interview date Monday 24 November 2025