Campaign volunteer volunteer roles

Volunteer Opportunities at Happy Smiles Training CIC

About Us
Happy Smiles Training is a multi-award-winning, disabled people's organisation based in the North West. With over 90% of our team being disabled people, we are passionate about creating inclusive communities through lived experience-led training and advocacy. We work with schools, community groups, businesses and more – challenging stigma, raising awareness and building a more inclusive society.

Role Title: Volunteer (Flexible Role Based on Skills and Interests)
Location: In-person (Wigan Borough and surrounding areas) and/or Remote
Time Commitment: Fully flexible – you choose your availability
Reporting To: Volunteer Coordinator 

Purpose of the Role

We’re looking for passionate individuals to support our mission in a way that works for them. Whether you bring creativity, organisation, tech skills or lived experience of disability, there’s a place for you on our team. This is a chance to be part of a movement led by disabled people, making real social impact across communities.

What You Could Be Doing

Depending on your skills, interests and availability, volunteer roles may include:

• Trainer with Lived Experience of Disability: Join our team of Inclusion Champions to co-deliver engaging training sessions across schools, businesses and community settings. Share your story, help break down barriers and inspire change. Training and ongoing support provided.

• Event Support: Help deliver training sessions and community events, supporting trainers with set-up, accessibility and participant engagement.

• Creative Media & Content Creation: Support with video editing, graphic design, social media content or photography to help spread our message.

• Admin & Organisation: Assist with behind-the-scenes tasks such as scheduling, emails, minute-taking or managing documents.

• Fundraising & Campaigning: Help us raise funds and awareness by organising local events, supporting campaigns or writing funding applications.

• Digital Support: Provide IT or accessibility support for our virtual sessions or help us improve our digital platforms.

• Research & Impact: Assist in gathering feedback, analysing data or helping us report on the social impact of our work.

• Wellbeing & Peer Support: Offer friendly peer-to-peer support, help with community connection or support our team’s wellbeing activities.

What We’re Looking For

There’s no single type of volunteer we’re after – if you’re enthusiastic about inclusion and want to make a difference, we’d love to hear from you! You might have:

• A passion for disability rights, inclusion and social change

• Skills in communication, admin, creativity, tech or training

• Personal or professional experience related to disability – especially lived experience

• A desire to learn, grow and contribute to a values-driven team

All roles are flexible and can be adapted to meet access needs and availability.

What You’ll Get in Return

• A warm welcome into a supportive and empowering team

• Experience working within a leading disabled people's organisation

• Opportunities to develop skills, confidence and connections

• Recognition through regular volunteer spotlights and celebration events

• Reimbursement for pre-agreed expenses

• Full induction and training relevant to your role

• Flexible hours and support tailored to your needs

We welcome volunteers from all backgrounds and particularly encourage disabled people and people with lived experience of disability to get involved – your voice matters here.

Volunteer Opportunities – L’Arche Liverpool
Location: Liverpool
Role Type: Voluntary (flexible hours)
Commitment: 2–6 hours per day, once or twice a week (flexible options available)

About Us
L’Arche Liverpool is a vibrant community where people with and without learning disabilities live, work, and grow together. We are part of an international federation dedicated to inclusion, compassion, and shared humanity.

We are currently welcoming enthusiastic volunteers interested in making a real difference in people’s lives through hands-on community engagement.

What You’ll Do
As a volunteer, you will support our inclusive activities and day-to-day community life. Opportunities include:

• Assisting in arts and crafts workshops

• Supporting community events and celebrations

• Helping with gardening and environmental projects

• Providing companionship and meaningful engagement to core members (people with learning disabilities)

• Participating in creative, therapeutic, or recreational sessions

What You’ll Gain
Volunteering with L’Arche is not just about giving your time — it’s also about personal and professional growth. We offer:

• Free accredited training in safeguarding, communication, and care skills

• Hands-on experience in social care, community support, and inclusive education

• Valuable CV-building opportunities and professional references

• Leadership and teamwork experience through real-world collaboration

• A chance to be part of a supportive and inclusive environment where everyone belongs

• Flexible scheduling that works around your other commitments

Who We're Looking For
No prior experience is required — just an open mind, a kind heart, and a willingness to engage with others. This role is ideal for students, aspiring social workers, healthcare professionals, creatives, and anyone looking to make a positive impact.

Join us in building a world where everyone belongs — one connection at a time.

Become a Fundraising Volunteer!

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs. 

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role... 

Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18. 

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you! 

What can I expect to be doing? 

As a flexible role, you have the choice to be involved in the following: 

• Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets. 

• Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full. 

• Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life. 

• Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team! 

What are the benefits to you and the cats? 

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them. 

We're looking for someone with: 

• Sympathy to cats and our values 

• Happy to be part of a team of dedicated volunteers and employees. 

• Flexible and adaptable to different events/activities 

• Open to new ideas and ways of fundraising 

How much time is expected of me? 

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

Support, guidance and keeping you safe 

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us. 

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection! 

About Trans Celebration

Trans Celebration is a trans-led, grassroots human rights and community organisation based in the UK, committed to advocating for and uplifting the voices of trans and gender-diverse communities. Through monthly campaigns, creative initiatives, and community events, we celebrate trans joy and increase awareness of gender diversity using platforms like fashion, beauty, and the arts.

We’re looking for a skilled Newsletter Volunteer to help us communicate our mission, campaigns, and events through engaging email marketing.

Job Summary

As the Newsletter Volunteer, you will support the creation and execution of email campaigns that promote Trans Celebration’s initiatives and community resources. This role is perfect for someone with experience in email marketing, CRM systems, and content creation who wants to make a meaningful difference while expanding their portfolio.

Key Responsibilities

• Create and manage email marketing campaigns that align with Trans Celebration’s mission and outreach goals.

• Write compelling content and calls-to-action for newsletters, updates, and promotions.

• Design and format newsletters using Mailchimp or similar tools, ensuring mobile responsiveness and visual appeal.

• Ensure clarity, accuracy, and consistency in messaging and layout.

• Develop and maintain segmented mailing lists for different campaign targets.

• Implement best practices in deliverability, personalisation, and A/B testing.

• Monitor and analyse campaign performance to inform future strategy.

• Ensure compliance with GDPR and anti-spam regulations.

What We’re Looking For

Skills & Experience:

• 2+ years of experience in email marketing and automation platforms (e.g. Mailchimp, HubSpot, Salesforce).

• 1+ years of HTML5 experience for customisation and formatting.

• Proficiency in Adobe Illustrator and/or CorelDRAW is a plus.

• Strong understanding of CRM strategy, list segmentation, and customer journey mapping.

• Excellent grammar, writing, and proofreading skills.

• Familiarity with GDPR and CAN-SPAM compliance.

Personal Attributes:

• Detail-oriented and organised with excellent time management.

• Self-motivated and able to work independently.

• Strong communication skills and collaborative mindset.

• Passionate about trans rights and inclusive communication.

• Comfortable working in a remote environment and taking initiative.

Work Environment

• On-site with flexable hours.

• Collaborative team with supportive leadership and mentorship opportunities.

Language Requirements

• Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

• A cover letter explaining your interest and relevant experience.

• A current CV or resume.

• At least two samples of email campaigns or newsletter content you've worked on.

Sustainability Research Volunteer
People & Planet is looking for volunteers to assist with compiling its 2025/26 People & Planet
University League; the only higher education ranking that classifies based on ethics and climate
justice criteria.
Universities impart skills and knowledge, form life-long beliefs and behaviours, act as centres of
communities, employ, house and feed large numbers of people and promote the creation and
sharing of knowledge. We believe this makes them uniquely placed to lead on environmental and
ethical issues. For this reason the People & Planet University League has been running since 2007
and has been published by high-profile media partners such as The Guardian (2021, 2022. 2023,
2024) and whose data is used in the Sunday Time Good University Guide.
Volunteers will research publicly available university documents and assess universities against
our marking criteria, which cover a wide range of climate and social justice issues including
decarbonisation, fossil fuel divestment, ethical banking, workers’ rights and environmental
management among others. This work will help to incentivise the university sector towards taking
immediate and appropriate action on the climate crisis and upholding the rights and wellbeing of all
people internationally.

The role will develop and improve the following areas:
●​ Qualitative research skills
●​ Attention to detail
●​ Use of data collection software
●​ Time management and keeping to deadlines
●​ Working independently and remotely
●​ Communication skills
●​ Knowledge of environmental management processes and sustainability reporting.

Training is provided for the role. We believe the skills and experience gained could be valuable for
a number of career paths, including working in NGOs, corporate sustainability, estates
management, higher education policy making, research and campaigning among many others.
People & Planet would like to support volunteers in their future careers, so will give all volunteers
an official reference letter on successful completion of their placement and will act as a referee for
future positions for which you may apply. From last year’s cohort, 100% said they would
recommend this position to someone who wanted to add experience to their CV.

Feedback from previous volunteers
‘I think as someone looking for relevant experience to bolster a CV, this is a helpful and
not-too-time-consuming position. It had exactly the kind of flexibility that I required at this point in time.’
‘It's a really great opportunity to hone one's research skills, learn more about what our universities can do to
improve their impact on the planet, and make a small but real difference.’

Person Specification -the following are essential:

• Access to a computer or laptop and internet connection.
• Familiarity with desk-based research.
• Ability to work accurately and efficiently to agreed standards.
• Reliability and commitment to completing work to deadlines.Sustainability Research Volunteer
• Able to communicate needs with staff at People & Planet and if needed, ask for appropriate
• support to complete tasks in time.
• Ability to search policy documents for specific information in English.
• Ability to assess information against standardised frameworks.
• Ability to work remotely and independently

The following are desirable:

●​ Awareness of current issues in sustainability and ethics.
●​ Experience of research and data collection.
●​ An interest in higher education policy.
You will need to commit to
●​ Two 25 hour weeks of remote work in July and August.
●​ 5 hours work per day for the two week period. Volunteers can manage their own time
flexibly and will receive support from People & Planet, but must meet task deadlines on a
weekly basis and attend a short daily meeting.
●​ One half day of remote training and induction the week prior to your 2 week engagement.
●​ Attending a brief meeting in the morning or afternoon each day and one individual check-in
meeting in week 1.

Summer timetable
June 30th-July 11th Ethical Investment and Banking, Ethical Careers and Recruitment,
Education for Sustainable Development. Training and induction w/c 23rd June
July 21st-1st August Sustainable Food, Staff & HR, Environmental Policy and Strategy
Training and induction w/c 14th July
August 11th-August 22nd Managing Carbon, Workers’ Rights, Staff and Student
Engagement, Environmental Management and Auditing. Training and induction w/c August
4th

Application

Applications will be processed on a rolling basis until positions are filled, so please apply early to
avoid disappointment. The deadline for applications is Friday June the 6th 2025
Candidates will need to attend a non-competitive group recruitment session and complete an
online self-access task before being invited to volunteer with us.
Please let us know if you have specific access needs and what we can do to make the interview,
training and volunteer experience more accessible to you, including organising a one-on-one
interview. We welcome people with hearing loss, deaf and or disabled people to apply for thisSustainability Research Volunteer volunteer opportunity -unfortunately we don't use BSL so would need to make alternative support provisions for the training, unless a BSL interpreter can join you. If you have specific needs where
we might support you by making this volunteering opportunity more accessible, please let us know via email
People & Planet welcome applications from BAME folks and people of colour, from disabled people, from LGBTQI*people, from people who speak English as a second language, from people who identify as non-binary gender, from women, from people of different ages, from people with caring responsibilities and from people with irregular migration status, people seeking asylum in the UK or with a migrant background, folks with a working class background, and everyone else.

RNOH Charity is a vital partner in the way the Royal National Orthopaedic Hospital delivers care. Since its inception in 1997, the Charity has raised and administered millions of pounds in donations, which have funded numerous essential projects around the hospital.

We are looking for an experienced marketing or fundraising professional to help raise our charity’s profile and enhance the impact and innovation of our fundraising campaigns. Ideally operating at executive director level or equivalent. If you have a track record of delivering successful marketing or fundraising initiatives, we would like to hear from you.

You will play a key role in supporting our team to diversify and grow our funding streams; particularly unrestricted income. We would welcome applications from across both commercial and charity sectors.

In this role, you will:

• Provide strategic guidance on the planning and execution of marketing and fundraising campaigns, with a focus on channel strategy and donor engagement across digital, social and traditional media.
• Advise on market and competitive analysis to inform campaign development and positioning.
• Bring expertise in successful campaign delivery and marketing best practice reflecting appropriate legal and ethical considerations.

Your insight will help strengthen our financial sustainability, ensuring we can continue supporting high-impact services for patients.

Trustees must have a strong empathy with the Charity’s vision, mission and values.

What difference will you make?

As a Trustee, you will support the Board to fulfill its responsibilities for the overall governance and strategic direction of the Charity. You will contribute to the Charity by actively participating in strategic decision-making, jointly with the rest of the Board of Trustees, whilst working in partnership with the Chief Executive and other senior members of staff to achieve the aims of the Charity.

What’s in it for the volunteer?

You will be part of a cutting edge and pioneering organisation, which aims to continue making a significant difference in the lives of the 150,000 people who come to the hospital every year. The RNOH has been at the cutting edge of orthopaedic care for over 100 years. This is an exciting time to join our Charity and help steer its strategic direction to continue providing its invaluable work for more years to come.

Time commitment

• Four virtual Board meetings a year, held at the end of the working day.
• Four virtual Committee meetings a year, held at the end of the working day.
• Two in-person Board Away Days per year held in the Stanmore area.
• Trustee appointment is for 3 years, with the possibility of being re-appointed for a maximum of 3 terms. Induction and ongoing training.
• The role of Trustee is not accompanied by any financial remuneration, although out-of-pocket expenses may be claimed.

How to apply

Reach Volunteering's TrusteeWorks team are supporting the RNOH Charity with their Board recruitment. Please submit your CV, LinkedIn profile or similar along with a covering letter stating why you would like to apply to become Trustee of the RNOH Charity and how your skills, abilities and experience would add value to the Board. If you would prefer to have a chat with a current Trustee or the Chief Executive before making a formal application please get in touch to request this.

RNOH Charity values and promotes diversity and are committed to equality of opportunity for all and appointments made on merit. The Charity believes that the best Boards are those that reflect the communities they serve. The Charity particularly welcome applications from young people, women, people from black and minority ethnic communities, and disabled people who we know are under-represented in Chair and Trustee roles. Additional induction will be organised for successful candidate without previous Board experience.

The deadline for applications is Tuesday 10 June.

Make a real difference to children in Wales with a life-shortening condition by becoming a Fundraising Volunteer today!

As a Fundraising Volunteer you’ll assist with fundraising events and collections throughout the year, as and when you can.

You’ll engage with members of the public and use your knowledge of your local area to promote the work of Ty Hafan.

By becoming a fundraising volunteer, you'll help us raise essential funds for children with life-shortening conditions and their families. 

Considerations:

Age requirement: 16 (If under 18 you will be required to provide parental permission)

Location: Throughout South/West Wales

Commitment: Flexible

Background checks: We will ask you to provide us with the details of two referees. A DBS check may be required for roles with more responsibility.

We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know if you require any adjustments during the informal chat for this role.

Activities include:

• Take part in our bucket collections throughout the year in town/city centres, supermarkets, shopping centres and other venues. You'll be added to our mailing list and receive occasional emails throughout the year with information about upcoming volunteering opportunities. You can then register your interest when you see something that appeals to you

• Use your knowledge of your local area to place collection tins in your community, visiting the premises on a regular basis and count and bank the money on our behalf

• You will promote Ty Hafan fundraising events and campaigns in your community (for example Tea for Ty Hafan) and encourage others to register to hold their own tea party

•You will encourage local community groups and organisations to support and fundraise for Ty Hafan, using your existing networks and knowledge of your community

• You will work closely with the Regional Fundraiser to maximise all opportunities within your area

This role is purely voluntary and this arrangement is not a legally binding one or an employment contract.

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help  them improve their wellbeing. 

Why do we need you? 

Advocacy volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or  by email), assess what support clients need and help them access the right service for them.  This might be with us, a partner or another external service. 

Our admin team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our admin team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the  services we offer. Given the demand that we face, volunteers help us do that. 
 

What activities will you be involved in?  

As an Advocacy Volunteer, you will work alongside staff and fellow volunteers to provide practical support, advocacy, and guidance to individuals accessing our services. Your role is essential in helping service users navigate various systems, simple applications, access key entitlements, and receive the support they need to improve their circumstances.Your key responsibilities will include:

• Client Support:

  • Assist clients in completing applications for:

    • Free bus transportation

    • Oyster cards (60+ and 65+)

    • National Insurance Number (NIN)

    • Nursery, school, and college admissions/registrations
       

• Signposting and Referrals:

  • Ensure service users who cannot access our services are signposted or referred to appropriate external organizations.
     

• Information and Guidance:

  • Help clients and referrers understand the services we offer and how to access them effectively.

• Administrative Support:

  • Undertake various administrative tasks as identified by the team.

• Expanded Duties (as experience grows):

  • Assist with additional basic applications not listed above.

  • Support clients with simple letter writing and documentation.

  • Take on other relevant duties as needed.  

Location & Schedule:

• This role is based in our Deptford office, specifically during Thursday drop-in sessions.

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in  south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has  been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants • Have regular support and supervision from the Business and Operations Officer • Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the  opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communication skills

• Proactive and able to use own initiative 

• Organised and methodical in their work 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum  and/or immigration system to apply. If you need additional support to apply or volunteer,  please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri) for at least six months. 

How can you apply? 

If you are interested in this role, we would love to hear from you. Please apply via CharityJobs. 

Volunteers will be required to provide two referees and undergo a basic DBS check.

This is an unpaid volunteer role.

About Trans Celebration

Trans Celebration is a trans-led, grassroots organisation working to uplift trans and gender-diverse individuals across the UK. Through inclusive campaigns, community engagement, and creative platforms such as fashion, arts, and beauty, we advocate for visibility, equality, and empowerment.

We’re looking for a motivated and creative Marketing Volunteer to support our campaigns and help spread our message of celebration and inclusion to a wider audience.

Job Summary

As a Marketing Volunteer, you will support the planning and execution of marketing strategies that promote Trans Celebration’s work, values, and campaigns. This role involves content creation, social media support, SEO assistance, and analytics tracking. It's an excellent opportunity for someone looking to gain hands-on marketing experience in a mission-driven organisation.

Key Responsibilities

• Support the development and rollout of marketing campaigns across digital platforms.

• Write engaging copy for social media, emails, and promotional materials.

• Assist in creating visual and video content for Instagram, Facebook, YouTube, and other platforms.

• Participate in brainstorming sessions to help shape campaign direction and creative ideas.

• Help optimise website content using SEO best practices.

• Monitor and measure the impact of marketing efforts and provide reports on performance.

• Stay current with marketing trends and attend relevant training when available.

What We’re Looking For

Skills & Competencies:

• Basic understanding of marketing principles and digital strategy.

• Familiarity with major social media platforms (Facebook, Twitter, Instagram, YouTube, etc.).

• Excellent writing, editing, and verbal communication skills.

• Creative thinking and strong problem-solving abilities.

• Experience or interest in SEO, content writing, and analytics.

• Ability to manage multiple tasks and meet deadlines independently.

• Bonus: Basic skills in photography, video editing, and graphic design.

Personal Attributes:

• Organised, detail-oriented, and self-driven.

• Enthusiastic about inclusive representation and advocacy.

• Comfortable collaborating in a remote or hybrid team setting.

• Open to feedback and excited to grow professionally.

Work Environment

• On-Site role with flexible scheduling.

• Collaborative and inclusive team culture that values creativity and initiative.

Language Requirements

• Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

• A cover letter explaining your interest in the role and any relevant experience.

• A current CV or resume.

• 1–2 examples of content you’ve created (social media posts, marketing copy, graphics, etc. — optional but preferred).

Can you offer creative flair, compelling writing ability, and passion about the importance of our beautiful countryside and green spaces in London? If so, apply to join us, bringing your persuasive and descriptive writing skills to raise our profile, reach new audiences, attract support and promote saving these spaces for wider enjoyment.

You will play an essential role in spreading the word about our work and campaigns by developing engaging newsletters and social media content, inspiring others to embrace a greener London and its links to the countryside.

We are seeking to expand our current, small dedicated team, so if you can offer limited time during 'term time' or 'school holidays' we aim to accommodate flexible working patterns for the benefit of consistent content delivery.

Responsibilities / Duties may include but are not limited to: 

• Using your creativity to write compelling copy which raises the profile and work of CPRE London 
• Proofreading, restructuring and editing articles 
• Developing a balanced range of new content which may include current news, opinion pieces and campaign features for our communications to update the CPRE London website 
• Working with the social media volunteer to promote new content 
• Creating and sending our monthly newsletter  
• Maintaining and adding to the image library
• Using photos and images to good visual effect and to represent the full range of our work and the people involved  
• Overseeing overall content in line with brand guidelines, liaising with the national CPRE communications and website team 
• Optimising published pieces for SEO

 Our team will provide training and support to develop your role.

Skills and experience 

Preferably with 2 or more years’ experience in communications roles with excellent writing and editorial skills, good attention to detail, and familiar with managing messages in the media.​