Campaigns and youth engagement assistant jobs

Living Paintings is the national charity on a mission to ensure every blind child in the UK has equal access to the visual world of pictures, books and learning. From adapting bestselling picture books into accessible, tactile-audio formats for blind children to developing resources designed to inspire, educate and entertain – our free postal library gives thousands of blind children and young people the world at their fingertips.

We are looking for a strategic, organised and creative Communications and Marketing Lead to join us at an exciting time for the charity. In the last two years, we have doubled the number of beneficiaries using our service thanks to innovative campaigning and strong storytelling. We are working to an ambitious 10 year strategy that will further raise awareness of Living Paintings and our work, increase income and maximise our impact.

MAIN PURPOSE OF JOB

In this role you will lead on maintaining, developing, and delivering all aspects of our charity’s communications strategy and its associated activities, working closely with the Communications Assistant as well as the CEO, Fundraising Lead, Library Manager and Publishing Manager. Primarily an outward facing role, the postholder will ensure that the charity has the broadest possible positive exposure to stakeholders – both current and future – and continue to build Living Paintings into a credible, recognisable and positive brand.

Hours: 28-35 hours per week

Salary: £45,000 - £48,500 FTE

Place of work: Hybrid between home and office in Kingsclere, Newbury (at least 2 days per week in the office preferred).

Reporting to: Chief Executive

Line Management: Communications Assistant

Working week: Office hours are 9-5 Monday to Friday with one hour for lunch. Flexible working available and we are positively reactive to employees life needs. Some weekend and evening work may be required from time to time for which time off in lieu will be given.

Travel: On rare occasions the successful candidate must be prepared to travel throughout the UK if required. All mileage and travel expenses for business purposes will be reimbursed.

Qualifications:  Educated to degree level of equivalent professional experience.  We would prefer that the successful candidate also have a Fundraising or Marketing qualification.

Duties and Key Responsibilities

• Develop and oversee the organisations overarching Communications and Marketing Strategy to enable Living Paintings to reach its ambitions and targets.
• Lead on the development and management of all planned proactive and reactive PR and media activities.
• Lead on all aspects of brand development, management and communications to create a consistent, coherent, credible and recognisable brand.
• Develop, implement and manage processes to ensure campaigns from all departments are integrated, run effectively, efficiently and are impactful.
• Lead on the development of all the charity’s on and offline content.
• Lead on the charity’s social media presence and brand, growing following, engagement and conversions.
• Manage, develop and optimise the charity’s website, email communications and digital offering – championing innovation, implementing effective, conversion-focussed user-journeys.
• Lead on all on and offline marketing activities – including but not limited to SEO, digital/social advertising, print.
• Manage budgets for communications and campaigning activities.
• Maintain positive contact with stakeholders – beneficiaries, families, friends, Trustees.
• Continually develop and monitor KPIs, taking an agile approach to activities to ensure these can be met effectively.
• Regular reporting and presenting on all aspects of communications and marketing.
• Lead on fostering positive relationships with our VIP and Celebrity supporters.
• Work closely with the Library Team to proactively source quality stories from beneficiary groups to feed in to our marketing, communications, PR and fundraising activities.
• Act as a representative and ambassador for Living Paintings at media appearances and events.
• Manage the procurement of and the relationships with freelancers and suppliers employed to support Living Paintings in their campaigns, communications and marketing activities.
• Continually seek out new opportunities to promote the work of Living Paintings.
• Support other members of the Living Paintings team in their personal development and understanding of communications processes.

Experience

Required demonstrable experience  of:

· Developing and implementing a successful communications strategy.

· Communicating to and working with a wide variety of stakeholders and audiences.

· Financial management and budgeting.

· Managing and developing people.

· Working collaboratively and effectively with a wide variety of people both internally and externally, at all levels. 

· Reporting to agreed KPIs and analytics and setting improvements based on results.

· Project management and managing multiple projects

· Using a fundraising/CRM database.

Preferred Demonstrable Experience:

· Experience of working within a charitable, not for profit environment

· Experience of working with/for blind and partially sighted people

Skills

· Excellent written communication skills and ability to present complex concepts to stakeholders

· Wide range of IT skills, including use of presentation software.

· Ability to make full use of a wide variety of social media platforms.

· Project management skills.

· Analytical skills (both numerical and conceptual)

· Ability to combine strategic development and leadership with general day to day operational delivery.

· Strong communicator with the ability to inspire and enlist the support of others.

· Excellent team player, ambitious and results driven, a confident manager.

· Excellent numeracy and attention to detail.

· Wordpress

Knowledge

· Knowledge of proven, up to date communication techniques and channels.

· Managing people.

Personal attributes

· Self motivated and able to work effectively alone and with a team.

· Creative approach to communications management.

· Results focussed.

· Able to demonstrate empathy with our aims.

· Drive and ambition to meet KPIs based on audience reaction.

· A positive and pragmatic approach, able to juggle and manage a breadth of projects and range of competing priorities.

· Able to deal confidently with people at all levels, gets on well with colleagues and supporters.

· Able to motivate people and generate enthusiasm, motivated to learn new things.

· Able to work on own initiative, introducing new solutions and innovative ways of improving working procedures.

Safeguarding

· Living Paintings is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to fully share this commitment

Eligibility to work in UK

· Proof of identity and eligibility to work in the UK.

General

· Able to travel for work within the UK occasionally

· Able to work flexibly to include evenings and weekends to meet the demands of the job

Annual leave: We offer 25 days annual leave plus bank holidays rising by 1 day per annum up to 30 days when working on a full time basis. 

ECHO supports children and young people with heart conditions and their families, who have been treated within the Guy's and St Thomas' NHS network of 47 hospitals. Congenital heart disease is the most common birth defect and affects just under 1 in every 100 babies born throughout the UK.

ECHO helps from diagnosis, which is often during pregnancy, throughout any treatment and care pathway or bereavement. Families are supported at every stage of their heart child’s journey throughout childhood, teenage years and during the transition to adult services.

ECHO’s new Engagement Coordinator will be confident, self-motivated, and capable of managing projects independently. They will be responsible for building strong relationships with stakeholders, coordinating engagement activities, and ensuring these are executed successfully.

The role requires a proactive, flexible, results-orientated individual with a passion for creating meaningful connections and working autonomously to achieve goals. You will lead with a “Make it Happen” approach to benefit the families we support in the children’s cardiology network connected to the Evelina London, Royal Brompton, and Harefield hospital networks (47 hospitals).

Can you:

Read the room when attending events, meetings, and conferences, with the confidence to share the ECHO story in a professional manner and with a smile?

Lead and coordinate engagement activities: Plan, execute, and manage engagement strategies, events, and initiatives that drive interaction with our community (fundraisers, families, professionals, volunteers, and staff).

Develop strong relationships: Build and maintain positive, professional relationships with internal and external partners to ensure effective communication and collaboration, knowing when and how to ask for support and help.

Negotiate discounts, freebies, and special moments for children, young people, and families.

Present to anyone who wants to hear about ECHO, whether a small team in an office, a school assembly of 500, or an away day for lawyers or doctors. You will design the resources you need on a shoestring budget with limited time but deliver an impactful and memorable presentation.

Bring organisation to the team and operations through admin with a can-do approach.

Key Responsibilities:

· Galvanise support by identifying opportunities, persuading people to get on board and following through to secure trust and buy-in

· Develop a GREAT supporter journey for everyone who donates to us, helping them to maximise opportunities to raise money and spread the word about ECHO.

· Provide reliable and time-critical information and be a go-to person for our community, for example:

    o  A team of runners taking part in an event.

    o  A team of medical professionals helping with our information resources.

    o  Stories for social media.

· People, presentations, and engagement – confidently stepping up to present, walking into groups with ease, and engaging people naturally and enthusiastically.

· Bringing energy, charisma, and a proactive approach to every interaction – from chatting with families to speaking at events or engaging new supporters.

Closing date to apply:  03rd June 2025

Interview Dates: Monday 16th or Monday 23rd June 2025

For full details, see the full Job Description and Person Specification attached.

Project Harar has an exciting new role for a full-time Programme and Fundraising Assistant paid internship. We are a small international charity treating children with cleft lip and palate and complex facial conditions across Ethiopia.

We are seeking a dedicated and passionate intern for one year, starting in early June. You will gain experience in all areas of our work, working with our UK and Ethiopia teams. You will also work closely with our CEO to support logistics for a complex surgical programme in Addis Ababa to treat Survivors of Noma.

Role Overview: We are seeking a passionate, dedicated and committed person for a one-year internship starting early June 2025. This role involves working closely with our CEO and engaging in a range of projects, with a strong emphasis on fundraising, events and support across the organisation. You will support logistics for a complex surgical programme in Addis Ababa to treat survivors of Noma.

Key Responsibilities:

●Support the CEO in various initiatives, as and when required.

●Contribute to a new program focused on raising awareness about Noma (a disease primarily affecting malnourished children in impoverished areas). Must be willing to travel to Ethiopia as part of our Complex Surgical Programme working with a volunteer medical team..

●Collaborate with our program team in Ethiopia. 

●Assist the CEO in planning and executing complex surgical programs.

●Help the Fundraising Manager organise and support fundraising events, campaigns and donor engagement activities.

●Provide support by coordinating communications and logistics.

●Gain a deep understanding of our fundraising platforms and contribute to their optimisation.

●Learn and apply design skills to create engaging materials for our campaigns and events.

Requirements:

●Degree in International Development, Geography, Economics, Business or a related field with a strong interest in global health and development.

●Ability to work collaboratively in a team environment.

●Flexibility and willingness to adapt to evolving project needs.

●Self-motivated, with the ability to work under pressure and use initiative when required.

●Strong numerical and analytical skills.

●Excellent communication, organisational and teamwork abilities.

●Interest or experience in fundraising and event coordination.

●Willingness to learn design tools and contribute creatively to our materials.

●Strong interest in global health and charity working overseas.

Project Harar is committed to building a diverse and inclusive team and we welcome applications from people of all backgrounds.

Fundraising Systems Coordinator

We're seeking a Fundraising Systems Coordinator to coordinate fundraising operations and help transform young lives through music.

Position: Fundraising Systems Coordinator

Location: Gloucester/hybrid (minimum of 2 days in the office per week)

Hours: Full-time or Part Time, 0.8-1.0 FTE (30-37.5hrs week)

Salary: £28,000 - £32,000 pro rata

Contract: Permanent

Closing Date: Sunday 1st June, 5pm

The Role

As Fundraising Systems Coordinator, you’ll play a vital role in ensuring the smooth running of the charity’s fundraising operations. Working closely with the Head of Fundraising, you’ll manage a diverse portfolio of funders, grants, and donations, enabling them to meet fundraising targets and support young people across Gloucestershire.

Key responsibilities include:

• Supporting the implementation and management of a new CRM system to streamline fundraising operations
• Coordinating the submission and reporting of over 80 funding applications annually
• Managing communications and reporting processes for active grants
• Maintaining accurate donor and funder records in line with GDPR
• Leading funder stewardship, ensuring regular tailored communication with funders
• Researching new funding opportunities and presenting findings to senior leadership
• Writing small funding applications using existing resources (with support provided)
• Coordinating a small programme of fundraising cultivation events
• Providing administrative support to the fundraising team, including organising meetings, taking minutes, and staying informed on sector developments

About You

The ideal candidate will have experience of using project management tools/workflows/CRM systems, understand the importance of data in demonstrating impact and be able to manage an ever-evolving range of priorities, deadlines and specific funder requirements.

Essential skills and experience include:

• Strong IT and systems skills, including CRM and project management tools
• Experience in fundraising operations, grant management or similar roles
• Excellent organisational skills and attention to detail
• The ability to manage multiple priorities and deadlines effectively
• Strong written and interpersonal communication skills
• Based within commuting distance of Gloucester

It would be a bonus if you also have:

• Experience in fundraising stewardship or stakeholder engagement
• Knowledge of Gift Aid and UK giving patterns
• Experience working in the arts, youth, voluntary or community sectors

About the Organisation

With a mission to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances.

Benefits include:

• Pension is 3% of basic salary
• Flexible working
• Lots of staff training and development opportunities
• Cycle to work scheme and a shower at work so we encourage you to be active
• Enhanced Maternity policy
• Wellbeing and social programme for staff
• Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year
• Staff can request additional unpaid leave throughout the year
• A really amazing staff team and culture

You may also have experience in areas such as Fundraising Officer, Development Coordinator, Grants Officer, Fundraising Administrator, Development Assistant, CRM Coordinator, Philanthropy Assistant etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Symphony Collective

Symphony Collective, a proud member of the Oasis Trust family, is dedicated to using the Arts, Academics, and Advocacy as tools to help people find and thrive in their purpose. We strive to uplift marginalized voices, particularly those from Black and Brown communities—who often find themselves underrepresented.

At the heart of our operations is Symphony Studios, the UK headquarters of Symphony Collective, envisioned as an “airport for dreams.” Launching in October 2025, Symphony Studios will offer a vibrant environment through:

 •  Academics: Providing  free music and core subject GCSE , mentoring, and a comprehensive study library to level the educational playing field and empower learners to achieve their academic goals.

 •  Arts: Featuring state-of-the-art music production studios, rehearsal spaces, and media creation facilities, we nurture creativity and cultural expression, enabling artists to develop and showcase their talents.

 •  Advocacy: Hosting impactful events such as our flagship Festival of Hope and leading campaigns focused on faith, justice, gender, mental health, and inclusion, we champion important social causes and foster meaningful change.

In all, we build platforms and create spaces that help you, you and I, you and us—to become.

> Role Overview

The Festivals & Events Producer curates and executes a range of Symphony experiences—from intimate worship nights to large-scale gatherings like “Tribe: Festival of Hope.” You’ll balance creative vision with logistical precision to produce memorable events that highlight the talents of Black, Brown, and LGBTQ+ communities.

> Key Responsibilities

• Event Curation & Production

• Develop concepts, run-of-show, and themes for festivals, conferences, and special events.

• Manage vendor relationships, scheduling, budgeting, and on-site logistics.

• Creative Collaboration

• Work closely with Symphony Arts, Academy, and Campaign teams to align programming with our mission.

• Ensure each event fosters joyful, inclusive spaces for participants of all abilities.

• Budget & Resource Management

• Monitor production budgets, negotiate contracts, and streamline cost-effectiveness.

• Coordinate staff, volunteers, and freelance crews on event days.

• Stakeholder Engagement

• Collaborate with artists, speakers, and community partners, maintaining continuous feedback loops.

• Conduct post-event analyses to refine future planning.

Qualifications & Experience

• Demonstrated track record in event production, ideally within a performing arts or social-impact setting.

• Strong project management skills, comfortable with 3 days/week schedule.

• Ability to create inclusive, accessible experiences for diverse audiences.

We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.

Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries. 

TreeHouse School is an Ofsted “Outstanding” SEN School for children and young adults aged 3-19 with a primary diagnosis of autism (most of whom have additional learning, social, emotional, communication, health and care needs). 

Our Ambitious approach ensures that, through our curriculum and delivery, we focus on delivering quality of life outcomes for our children and young people.

We are proud to announce that we have retained Ofsted "Outstanding" (June 2024) in all areas. Please do read our Ofsted reports on our website.

We have an exciting opportunity for a passionate, qualified SEND Teacher to join us on our ambitious journey. Your day to day role will include delivering creative and person-centred lessons to up to 8 learners in a pre-formal class.

We will consider ECT's for this role and welcome both Primary and Secondary teachers to apply.

Why join us?

• Term time only role
• Free healthy breakfast available every day
• Working with Autism/learning disability industry experts across our school and our charity
• Autonomy in your role – You have the freedom to be creativity and get to see first hand our learners progress and achieve their goals and aspirations (as well as your ideas coming to life in the classroom).
• Mental health and wellbeing are at the core of everything we do; The SLT practise “compassionate leadership”.
• Continued professional development and training including a wide range of in house and external training courses.
• Annual staff recognition awards.
• Eye test vouchers, season ticket loans and a cycle to work scheme (plus a bike shed outside the school).
• Employee Assistance Programme: to help you balance your work, family, and personal life.
• Access to physiotherapy.
• On-site parking is available

Your role:

• Provide excellent delivery, teaching and course leadership to learners across TreeHouse School.
• Safeguard and promote the welfare of the children and young people we support.
• Work with pupils to ensure they receive a service that delivers the outcomes specified in their individualised learning, person-centred plans.
• Prepare and deliver schemes of work, lesson plans, assignments and assessments in line with departmental and awarding body requirements.
• Work collaboratively with allied health professionals as part of a trans-disciplinary team.

Our learners are mostly pre-verbal or use assistive communication systems to make their needs understood and follow different pathways depending on their needs and strengths, these are pre, semi and formal and you can read more on our website.

(Please refer to our JD and FAQ document attached to our website for more details).

Closing date: Sunday 11th of May

Shortlisting date: Monday 12th of May

Interviews date: Monday 19th of May and Friday 23rd of May

Start date: September 2025

Assessment: You will be asked to attend a formal interview (45 minutes - 1 hour) and you will conduct a Micro Teach (20-30 minutes) with a group of pupils. 

Ambitious about Autism is fully committed to equality of opportunity and diversity andwe warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion

or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

This is an exceptional opportunity to be at the heart of a truly exciting heritage restoration project to restore,  renew and open up to new audiences, a nationally-important building in a thriving but economically and socially challenged central London neighbourhood.

In November 2024, St Peter’s Walworth submitted a First-Round application to the National Lottery Heritage Fund (NLHF) for Development Phase funding for the “Building Beyond: Soane Reimagined” project. The request was for a First Round Pass of £3.1m and a Development Grant of £438,000.  A decision was received by NLHF on 13th March 2025 and pending Permission to Start, the Development Phase is set to run for 18 months, at which point a Delivery Round application will be submitted to activate a Delivery Phase.  Staff, a Design Team, a QS and specialist consultants will need to be competitively appointed to complete a list of required documents/studies for the Delivery application. Design development needs to be completed to RIBA Stage 3, planning, Faculty and consents need to be in place and all partnership funding raised or pledged.

Capital works are proposed to the exterior of the Church, respecting its heritage integrity, making it more sustainable and putting it in good order throughout. Similarly inside, where improvements will make the Church more welcoming, improving infrastructure and circulation and accommodating planned activities. Works will take place over the three floors: Crypt Basement, the Ground Floor and the Gallery/First Floor.

A full time Heritage Manager will need to be appointed at the beginning of the 18-month Development Phase. The successful candidate will provide leadership for the Project reporting to Claire Maugham (Chair of the Steering Group Committee) involved in strategic planning, management, execution, and coordination with internal and external stakeholders.  In order to achieve the goals of St Peter’s Walworth,  they will oversee design development to RIBA Stage 3 of “Building Beyond: Soane Reimagined” and oversee the preparation of key NLHF checklist documents, supporting on the roll out of a successful fundraising campaign - with a target to raise just over £1m working with a Fundraising Appeal Board, and a F/T Trusts and Foundations Manager.

The Heritage Manager will be a strategic thinker with an understanding of the planning and delivery of major projects funded by the National Lottery Heritage Fund (NLHF). We are also looking for a candidate that will successfully integrate partnerships that are being forged in the local area. They should have a strong background in project management and possess the ability to move adeptly between big picture thinking and day-to-day operations, where it will be necessary, for example, to process their own admin.

The Heritage Manager will have some experience of fundraising, networking and financial management and be comfortable working in a start-up environment, being able to demonstrate experience of extensive community engagement, as well as an understanding of and empathy with the ambitions and vision of the St Peter’s Walworth PCC (Parochial Church Council) and the needs of a Grade 1 listed building. 

They will bring an inclusive approach to their work, able to centre and involve the church and local community in the project while integrating the experience of a wide range of volunteer professionals

Their task will be ensure that the project is delivered within time and to budget in accordance with an agreed programme, budget and checklist of deliverables, as well as working closely with all project stakeholders and partners.

St Peter’s Walworth is an inclusive and welcoming Church. We seek candidates with the skills and experience required, irrespective of any protected characteristics, and encourage applications from all regardless of background. We are especially keen to receive applications from people who are members of communities minoritised and under-represented in the heritage sector. We are a Christian church but this role may be filled by someone of any faith or of none.

Job Title: People & Recruitment Officer
Contract: Fixed Term 12 months
Salary: £28,100 Per Annum
Hours: Full time (36 hours per week)
Reporting To: Senior People Officer
Manages: N/a
Location: Remote (Occasional travel to the Leicester Head Office and other UK locations as necessary)

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

The People & Recruitment Officer will be responsible for overseeing the day-to-day People activities, including being the first point of contact for queries and advice. You will also lead on recruitment throughout the organisation, ensuring that the organisation has the right people in the right roles to drive its success and growth. The officer will collaborate closely with hiring managers and other members of the People team to develop effective recruitment strategies, foster a positive candidate experience, and contribute to the overall employee lifecycle management.

We are a flexible and family-friendly employer with genuine commitment to building equity, diversity and inclusion. If there are any ways we can make this opportunity more accessible for you to apply or to be successful, please do reach out for a conversation.

If this sounds like your type of challenge we’d love to receive your application.

Closing date for applications is Thursday 15th May, 4pm.
Interviews will take place virtually on the 29th and 30th May 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Catch22's Victim Service provide emotional and practical support for victims and witnesses of crime and anti-social behaviour, alongside crime prevention advice. Last year, we supported 32,500 victims across the UK, achieving improved health and wellbeing outcomes for 99% of our service users.

Job Description

Catch22 is looking for a compassionate leader to join our growing Greater Manchester Victim Services as Deputy Head of Service. You will oversee the day-to-day operations of the service, ensuring the effective delivery of support for victims and witnesses as you help them on their journey to recovery.

Reporting to the Head of Service, you’ll provide line management to team leaders and administrators, implement systems for quality service delivery, and manage recruitment, training and supervision. You’ll work closely with police and other criminal justice partners to maintain strong referral pathways and ensure our services remain seamless and effective in its support for those that have experienced crime in the Greater Manchester area.

You will also contribute to strategic service development, quality assurance, safeguarding, and continuous improvement across the team. Your leadership will drive a culture of collaboration, learning and excellence.

Qualifications

The ideal post-holder will have:

A strong educational background, including English and Maths at GCSE level.

Proven experience managing and supporting teams in high-impact environments.

A track record of working with vulnerable individuals in multi-agency settings.

Confidence in performance management, risk assessment, and safeguarding practices.

Excellent communication, organisation, and IT skills.

A recognised management qualification or willingness to work towards one.

Knowledge of the victim and witness support system and a good understanding of the criminal justice landscape are highly desirable.

Additional information

Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3654D in your message so that we can identify the opportunity. 

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. 

Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with few exceptions. 

Contract: Permanent

Hours & work pattern: Full time, 37.5 hours per week. 

Salary: from £35,874.00 - £40,508.00

Location: You will spend a minimum of 1-2 days per week in GMP HQ, Newton Heath. The remainder of your time will be split between remote working and supporting victims in the community.

Interview process: Group interviews are taking place on the 29th of May. Those successful will be invited to a 1-1 panel interview taking place on the morning of 3rd of June.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice. 

Closing Date: 1630 on 23rd of May 2025. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Shift patterns:

Hours and days worked will change week-by-week on a rota basis. The work pattern will vary but start and end times of the day will be consistent across the week.

Every 4 week term will include one working Saturday (with a non-working week day during that week) and one Sunday on call.

Shift start times and end time will be between 0800-1800 and be a 7.5 hour work day.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. 

Catch22’s Commitment to Opportunity & Progression

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information.

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Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

The Bone Cancer Research Trust launched a dedicated Support Service in 2019, in response to feedback from our community. Over the last 5 years, the Service has seen a significant increase in reach. We are now at a crucial stage, after conducting a comprehensive review of our Support Service and are now looking for an exceptional, dedicated and enthusiastic leader to drive the implementation of findings and recommendations, ensuring everyone affected by primary bone cancer become aware of, access and trust our portfolio of services and information resources.

The successful candidate will bring our current Support Service and Health Information functions together, to form a cohesive and comprehensive Support and Information Service also and will develop a framework to monitor the impact of this Service, ensuring that the needs of the primary bone cancer community remain at the heart of the Service.

The successful candidate will be a natural relationship builder, forming excellent relationships with both patients and healthcare professionals. They will have excellent organisational skills and will be a confident and compassionate leader.