Capacity Building Manager Jobs

Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £36,000 to 40,000 depending on experience
Location: Bloomsbury, London
Term: Permanent
Hours: Full time, office based*

*RSTMH is looking to trial home working for 1 day a week

RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.

The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.

The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient.

Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.

The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.

The role

• To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
• To analyse, identify and develop plans to optimize member journeys
• Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
• To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
• Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
• Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy 
• Support the Senior Manager with leading our CRM work, which is using Civi CRM
• Work with the team to develop activities and marketing campaigns to improve membership value and take-up
• Develop and oversee communication templates for members, and ensure these are kept up to date
• Keep up to date with best practice in membership management
• Ensure the membership pages and members Area of the website are up to date, accurate and compelling
• Ensure the RSTMH website, journals, materials and other channels have up to date membership information
• Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose
• To be a member of the International Members Committee and help utilize the group to support membership goals  
• Maintaining and improve processes for members
• Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly
• Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns

Person specification

• At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
• Experience of working in a learned society or membership organization
• Working in international development or global health is desirable
• Passion and commitment to the work of the Society
• Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition
• Experience of account management of suppliers is desirable
• Experience of creating compelling messages to different audiences
• Highly organised, with ability to self-plan and prioritise workloads 
• Ability to communicate technical details to non-technical people
• Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment
• An understanding of Civi CRM is desirable
• An understanding of current and emerging membership and marketing trends
• A solid understanding of relationship building and how to create a compelling membership journey
• Excellent oral, copywriting and communication skills
• Highly developed interpersonal skills including, communication, influencing and collaboration
• Ability to understand how membership programmes works alongside digital and marketing campaigns
• Effective decision-making skills Self-starter, able to work proactively
• A strong relationship builder
• A good understanding of the analytical methods used to increase engagement from members
• Ability to think ahead - anticipate and solve problems before they arise
• High degree of integrity and professional credibility
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required

Please submit your application form by 5pm BST 28th April 2024
We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Pause works with women who have experienced – or are at risk of – repeated pregnancies that result in children needing to be removed from their care. The programme gives women the chance to pause and take control over their lives, breaking a destructive cycle that causes both them and their children deep trauma. We are now working with more women who have experienced multiple removals than anyone else in the country.

The Pause Practice Lead will manage one of our largest teams – six Pause Practitioners and one Coordinator. The Practice Lead will ensure effective delivery of the Pause programme – they will work alongside their team, bringing a wealth of direct practice experience of complex work to maximise the team’s potential. 

The Practice Lead will provide high levels of supervision and leadership to team members from a variety of disciplines, as well ensuring fidelity and integrity to the model. They will typically have significant experience in both operational and project management, with an ability to manage complex data and demonstrate impact. Additionally, they will usually have experience of evidence informed approaches.

Key responsibilities

• Effectively lead and coach the Pause Practice to achieve positive outcomes for women - setting vision, targets and priorities;
• Ensure fidelity and integrity to the model through delivery of the Pause Framework elements, for example, assertive outreach with women and ensuring the most effective form of long-acting reversible contraception is in place;
• Ensure effective pathways are established and maintained with key agencies, e.g. sexual health, housing and mental health;
• Ensure an evidence base is applied to practice through assessment of a woman's needs, case formulation, intervention delivery and review;
• Ensure outcomes are achieved and monitored through the Pause Monitoring, Evaluation and Learning Framework and that real-time data is used to improve practice and reported to relevant funders;
• Report to the Local Pause Board and any other relevant funders;
• Manage expenditure of the Pause Practice and ensure any financial spend on women is aligned with their goals as set out in the care plan;
• Ensure the effective management of all statutory requirements related to the Pause Practice at all times, including safeguarding of vulnerable children and adults, and health and safety of staff;
• Represent Pause to external stakeholders;
• Embed continuous learning ethos within the Pause Practice. 

Please download our Briefling Pack for more information about the role, and about Pause.

Bexley Food Alliance Project Coordinator

The Bexley Food Alliance is a new network which was funded by the GLA to work towards taking pressure off the emergency food aid services and providing increased financial support to Bexley residents. This network has now expanded and aims to build a collaborative network of agencies that can increase fairer access to healthy, nutritious and culturally appropriate food, as well as any additional support residents might need. We are looking for a Project Coordinator to take over the day-to-day running of this network (see below for a brief description). This is a good opportunity for anyone who wants to take on a part-time, one-year project, perhaps as a stepping stone into something more significant, or perhaps you’re returning to work or changing careers. This is an opportunity to be at the start of an exciting, innovative partnership project, shaping a network and forming strong alliances with various agencies. 

You will work closely with the VCS within Bexley to build the capacity and capabilities of local groups, provide partnership/networking opportunities that enable them to carry out their own objectives effectively and offer high quality services.

You will work flexibly, applying initiative to provide consistent and seamless support to organisations.  You will support across a variety of charity development but focus on food partnerships and wraparound support to provide more holistic support.

We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

Key Duties:

• Build and promote positive working relationships between VCS groups and organisations, statutory partners, commissioners and funders.
• Work with a wide range of delivery partners and other key stakeholders to maximise the use of community resources and ensure opportunities are maximised.
• Undertake community and outreach work – particularly to parts of the borough where the VCS voice is less heard.
• Encourage and support groups to seek funding from a range of sources including contracts and grants and provide the necessary support.
• Use our database to keep well maintained records of support given, funding achieved as a result of our support, case studies and outcomes, brief summary reports for monitoring and development purposes.
• To continuously engage in a mapping process, highlighting existing providers and supporting the start-up of new services.
• To organise and facilitate network meetings bringing organisations together to tackle food poverty and offer increased support with additional needs such as financial, physical and mental health wellbeing.
• To build relationships with various organisations, offering diverse support to increase collaboration, new offers and increased support.
• To work closely with the Local Authority to support policy change.
• To build relationships and network outside of the borough to bring in good practice and successful initiatives.
• To attend any relevant training and/or workshops that support the development of the network.
• To increase knowledge and understanding of food poverty and the cost-of-living crisis in general as well as grants and funding opportunities.
• Attend staff meetings, and training as required.
• Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
• To support and work closely with all the teams within BVSC.
•  To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
• Undertake any other duties that may reasonably be assigned from time to time including travel throughout the borough to attend events, occasionally on evenings/weekends, meet with volunteers and organisations.

These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. 

Please note that the base for this role is split between the Engine House, Bexley, and Bexley Civic Offices. In addition, the post will involve occasional working from various venues across the borough.

SKILLS, KNOWLEDGE AND EXPERIENCE

Excellent interpersonal skills:

• friendly, patient and approachable communicator and networker who can motivate groups to develop their potential
• excellent written and verbal communications skills with proven success in influencing and negotiating at all levels
• initiative to plan and organise your own workload
• be curious about all BVSC services and how they fit together as a CVS

Development experience:

• capacity building for small and medium sized organisations
• understanding of the benefits and challenges of collaborative working
• building relationships with a range of groups with differing cultures
• understanding of the challenging factors that most affect VCS sector
• supporting organisations with funding applications

Experience and knowledge:

• how charities can use marketing and communication to raise profile
• enabling groups to maximise their potential through their website
• day to day operational activities of both small and large VCS groups
• experience of local partnership working and collaborations
• sound understanding of electronic forms of communication & social media
• knowledge of Microsoft 365 package and CRM database

Specialist knowledge in some of the following areas: (desirable not essential)

• previous experience of the voluntary or community sector
• providing training or identifying specialist trainers
• community development
• children and young people’s services and structures
• adult social care services and structures
• safeguarding
• equality diversity and inclusion
• governance

Other:

• very occasional evening and weekend work
• ability to travel throughout Bexley and London
• must have access to a car/motorbike/cycle to enable regular travel throughout the whole borough – public transport is not the quickest way to get around Bexley!
•  

An average day as Bexley Food Alliance Project Coordinator is below. Your Line Manager will support your development throughout the process.

• Continue to develop relationships with the voluntary sector and local organisations to find out more about what services they currently offer, if they have scope/capacity to expand their offer and what support they might need.
• Encourage and support collaborative projects between organisations within Bexley.
• Research and keep up to date with current developments, grants and opportunities for voluntary organisations and charities relevant to Bexley.
•  Network with various organisations offering support, learning opportunities and guidance in running the network.
• Continue to work on an agenda for regular, local networking sessions which you would facilitate (with support if needed).
•  Engage with and attend all relevant training offered by GLA as part of the Food Roots 2 Programme as well as any other relevant training.
• Familiarise yourself with services in Bexley and the current needs of local residents and the voluntary sector.

This position will be subject to satisfactory references and DBS check.

Role: Remembrance Events Manager

Location: Hybrid 2 Days, London, Haig House, Southwark

Contract Type: Fixed Term Contract, 2 Years

Hours: Monday to Friday

Salary: £41,172 (Inclusive of London Supplement)

Are you ready to take your event management career to the next level?

Join us as a Remembrance Events Manager and become a vital part of the Royal British Legion's mission to honour and commemorate the sacrifices of our armed forces. In this role, you'll lead a dynamic team to plan and execute unforgettable events that uphold our legacy of Remembrance.

As the Remembrance Events Manager, you'll have the opportunity to shape the national landscape of commemorative events, working closely with civil, military, and veteran organisations, as well as the Royal Household.  You will lead the Remembrance Events Team and deliver a busy programme of iconic and high-profile national events.  Your creative vision and strategic planning skills will be instrumental in delivering large-scale events that capture the hearts and minds of the nation.

With your strong leadership abilities, you'll effectively manage budgets, resources, and venues to ensure the seamless execution of every event. Your knack for promotion of diversity and inclusivity will shine through as you represent the Legion in a positive light, both nationally and internationally. If you're a seasoned event planner with a passion for honouring our heroes and a track record of success in project management, we want to hear from you.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Join us in preserving the legacy of Remembrance and making a meaningful impact on the lives of veterans and their families. Apply now and be part of something truly special.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 28th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Store Manager - ReStore HFHGB

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

In support of our mission Habitat GB is introducing a  new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials.  Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada and Ireland, with all proceeds helping us ensure more people have access to decent homes.

Habitat GB is growing. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. Together, we are building a better, more inclusive world for everyone.

Job Purpose

As Manager of the new 13500 square foot ReStore, you will use your passion, experience and insight to create a compelling shopping experience for our customers. Working closely with both volunteers and staff, you will be responsible for developing, motivating and engaging the team to help you drive sales. You will move our mission forward by making the most of every donation and using your talents to create that truly one of a kind shopping experience. The ReStore Team must be creative, compassionate and excellent communicators. No two days are the same, so if you are looking for a fast paced and constantly changing role, then the ReStore is a great fit! 

Job Description & Duties: 

· Oversee all retail operations including store merchandising, selling, space management, stock control, etc. 

· Administrative and clerical duties (daily health and safety inspections, inventory and donation processing, staff scheduling, etc.) 

· Manage scheduling and pick up of donations through fleet system.

Leadership and Team Building:

· Supervise, train and lead ReStore staff and volunteers.

• To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
• To role model and promote effective team communication, celebrating success and sharing best practice.

Customer Service :

· Problem solve and troubleshoot day to day issues and concerns 

· Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices 

· Exceed sale and customer satisfaction targets to support our cause 

· Deliver exceptional customer service to our customers, donors, and volunteers 

· Deescalate and resolve customer complaints 

Learning and Personal Development:

· Foster a culture of learning and development, delivering on continuous learning opportunities externally and internally

• Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices. Ensure training through morning huddles and other learning opportunities.

· Advocate and share culture for Habitat for Humanity GB and model our values and guiding principles.

Person Specification

Experience

• Experience leading customer service teams with budget responsibility.

Skills / Knowledge

• Understanding of customer service delivery. (Essential)
• Experience in retail environment where goals are met and exceeded. (Essential)
• Clear and straightforward communication skills
• Excellent organisational skills and ability to prioritise and multi-task (Essential)
• Merchandising skills. (Essential)
• Volunteer Management
• Motivational Leadership Ability

Working Style

• Ability to confidently engage with different people (Essential)

· Willingness to learn and apply new knowledge (Essential)

· Enthusiastic and positive, with a can-do attitude. (Essential)

Commitment

· Support for Habitat’s values and mission

· Demonstrable interest in our work, and commitment to continued learning and development.

· Committed to contributing to the inclusive, people-positive culture we are fostering at Habitat.

This is not intended to be an exhaustive list.  Job descriptions may be subject to change.

Flexibility   

HFHGB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team.  It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Start your Habitat journey.

We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.

The deadline for applications is extended until 05 May 2024 (at 11:59 pm).

 Selected candidates will be contacted to agree a suitable time for interview.

Please note that we do not reimburse any expenses incurred during interviews.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder. 

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

Job Title: Finance and Operations Manager

Contract: Permanent

Hours: 35 hours per week (however, we will consider part-time 28 hours per week)

Salary: £38,000 - £45,000 per annum 

Location: The successful candidate will either be posted at our office in London or Colchester: Coram Campus, 41 Brunswick Square, London, WC1N 1AZ or Colchester Wellington House, 4th Floor, 90-92 Butt Road, Colchester, Essex, CO3 3DA

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Migrant Children’s Project promotes the rights of refugee and migrant children, young people and families through the delivery of advice, practice change through training and capacity building to professionals and systems change through research, policy and advocacy.

About the role

This role will provide financial and operational leadership and management for CCLC particularly focussed on the Legal Practice Unit and the Migrant Children’s Project but with support for the Child Law Advice Service and Coram International where required. Managing a small finance team, the role will hold primary responsibility for core financial functions within CCLC including legal aid billing and management and tracking of grant and other charitable funding. Through systematic and efficient financial management, the post holder will play a pivotal role in CCLC’s financial sustainability. The role will act as a key point of contact with Coram’s central finance team and a range of internal and external stakeholders on financial matters.

The role will also oversee the smooth running of the London and Colchester offices through line management of operations and administrative staff.

The role would suit a high organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, would be welcomed.

This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel to both locations. The large majority of the legal and policy team are based in London and as such regular (at least twice weekly) presence in our London office will be expected. However, on other days the candidate could be based in the London or Colchester office.

Whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 24th April 2024 at 23:59

Test and Interview date: Week commencing Monday 29th April 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Community Project Manager

We have an exciting opportunity for a Neighbourhood Network Scheme Project Manager to join Age Uk Birmingham, an organisation making a real difference in people’s lives.

Position: Neighbourhood Network Scheme Project Manager

Location: Birmingham

Hours: Full-time, 37 hours per week

Salary: £30,495.40 per annum + benefits

Benefits: Pension and healthcare scheme benefits.

Closing Date: Wednesday 24th April 2024 - please note - the organisation will be interviewing candidates as they apply, so early applications are recommended.

About the Role

Are you a dynamic, highly motivated, and proactive individual looking for your next challenge?

We are looking for a Project Manager who is passionate about making a real difference to communities to lead the Edgbaston Neighbourhood Team. 

The successful candidate will enjoy engaging with people at all levels, from Commissioners and Social Workers to small grassroots community groups. Confident in your communication and presentation skills, whether written or verbal you will enjoy building partnerships and relationships in Edgbaston and the citywide NNS Programme to support and grow the community offer to people aged 50 and over as well as younger adults with additional needs.

Key responsibilities of the Neighbourhood Network Scheme Project Manager will include:

• To lead the project and achieve the key contract deliverables (including mapping assets, facilitating a Steering Group, working with community groups to secure funding for their work, analysing needs and gaps, offering capacity-building support etc.)
• To be responsible for the day-to-day management of the NNS workers
• To manage expenditure within allocated budgets
• To coordinate the sub-contracting relationship with the supporting provider in Edgbaston to achieve NNS outcomes.
• Produce quarterly monitoring reports for commissioning officers
• Create and implement an effective marketing plan to promote the project.
• To manage the process of maintaining accurate and up-to-date records for all activities and ensuring internal and external reporting requirements are met.
• To develop partnerships with key stakeholders such as Health & Social Care Workers and other voluntary sector organisations.
• To represent Age UK Birmingham at strategic partnership meetings.
• To attend and participate actively in all Operations and Management Team Meetings as and when required.
• To ensure risk assessments are carried out for all activities and health and safety procedures are followed.
• To ensure the safeguarding process and reporting mechanisms are followed 

About You

To succeed in the role of Neighbourhood Network Scheme Project Manager, your key skills will include:

• Experience of people management
• Experience in project management
• Experience working in partnership with Adult and Social care teams
• Experience of working within deprived communities, voluntary sector or charities
• Experience with community engagement methods
• An understanding of issues affecting older people and the Adult and Social Care Agenda
• Understanding and commitment to the principles of good practice in relation to equality and diversity.
• Experience in using social media and online platforms to promote activities

· Well organised with the ability to plan and prioritise and multi-task

· Highly motivated and proactive

· Strong people management skills, including performance management and professional development

· IT skills e.g. Microsoft Office, databases etc.

· Ability to work to targets and outputs to achieve funding contract requirements.

· Ability to communicate effectively, both in writing and verbally, with people at all levels

· Degree qualification or equivalent

· Evidence of training appropriate to the post

About the Organisation

Age UK Birmingham is an independent local charity, working to support the older people of the City of Birmingham and the Metropolitan Borough of Sandwell. They have been working in the local community to help older people for 30 years in various forms.

The organisation is committed to promoting equality of opportunity and diversity within our organisation and in relation to the recruitment and selection of staff.

You may have experience in areas such as Project Manager, Project Coordinator, Senior Project Manager, Business Strategy & Programme Manager, Business Strategy & Programme Project Manager, Strategy Manager, Project Lead, Project Officer, Implementation Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a newly created role working within our Fundraising & Communication Dept.

Role summary

Working within our fundraising and communications team, you will support the management of our communications portfolio of work. Maintaining our consistent brand, you will lead on digital and print asset development. You will lead on supporter communications, assisting the rest of the team to raise the profile and bring new supporters into the organisation. You will manage our social channels, website content and newsletter, and developing creative assets and materials for our external work both in the UK and the US.

You will also support on fundraising within the organisation, gaining experience across a wide variety of income generation areas. This will typically focus on applications to small Trusts and Foundations, the delivery of our events and the implementation of our individual giving programme.

You will work both independently and collaboratively to assist the development of creative assets events and activities. With excellent time management and organisational skills, you will demonstrate the ability to deliver quality work and hit deadlines, while managing a varied workload.

Contractual terms

Location: Nine Elms, Central London – current requirement is for staff to be in the office a minimum of two days a week between Tuesday and Thursday

Hours: Full time,  37.5 hrs week (open to four or four-and-a-half days as well)

Term: Permanent

Reporting to: Head of Fundraising and Communications

Salary Range: £27,534 to £30,400

Annual Leave: 25 days per annum, plus an additional 3 days between Christmas and New Year.

Pension: Matching contribution to organisation’s pension provider up to 5%

Job purpose

1. Assist the management of Able Child Africa’s brand and external communications, with high quality content.

2. Assist the management of Able Child Africa’s portfolio of fundraising events.

3. Assist the delivery of our individual giving programme, supporting other forms of community and Trusts and Foundations fundraising.

4. Provide other support to the Fundraising and Communications Team as agreed, including supporting routine office operations.

Key accountabilities

Assist the management of Able Child Africa’s brand and external communications, with high quality content.

1. Manage Able Child Africa’s social channels, working with our creative assets and key messages, to maintain a professional and engaging external brand.

2. Support the management a vibrant and responsive website by ensuring content is up to date, professional and engaging; supporting the collection of imagery, videos, case studies and blogs where directed.

3. Produce and distribute Able Child Africa’s quarterly newsletter, contributing with high quality written content and complying with organisational data protection and confidentiality standards.

Assist the management of Able Child Africa’s portfolio of fundraising events.

4. Assist with the delivery of Able Child Africa’s events portfolio when required. This includes but is not exclusive to the London Marathon, the Gala Dinner, and the Charity Golf Day.

5. Market the events, recruiting, retaining, and communicating with participants to support the achievement of income targets.

6. Support with donor stewardship activities post event, engaging new regular donors and supporters to grow our incomes streams.

Assist the delivery of other areas of our fundraising work, including but not exclusive to Trusts and Foundations, individual giving and community fundraising.

7. Support the attainment of funds from a variety of Trusts and Foundations, through submitting high quality applications.

8. Support Able Child Africa’s individual giving programme, assisting with donor communications, building relationships with donors and growing our income.

9. Support community fundraising activities, empowering existing and newly sourced supporters, (including schools, universities and other members of the public) to independently generate funds for Able Child Africa through independent events and activities.

Provide other support to the Fundraising and Communications and wider operational teams as agreed, including supporting routine office operations.

10. Maintain our Salesforce database, keeping detailed records of communications, support and donations from individuals and organisations.

11. Support our advocacy objectives, working with the Advocacy team to produce high quality and consistent messaging for use within the international development sector.

12. Support the delivery of unique and ongoing operational activities as required for the effective running of the organisation.

Competencies

Experience

1. At least one years’ experience in a fundraising or communications support role.

2. Experience of managing or supporting the management of events to, ideally including managing volunteers or supporters to raise funds.

3. Experience or knowledge of managing individual donors with demonstrated ability to engage stakeholders (including public, media and donors) to advance a cause.

Skills and Technical Competencies

4. Creative ability to assist in the production of engaging content for communication in line with the organisational brand and mission.

5. Competency in managing social channels under direction, developing newsletters and other blogs or articles.

6. Basic understanding of WordPress, and other design packages (Adobe Creative Cloud, Canva) desirable.

Qualities

7. An understanding of contributing to an organisational culture based on inclusivity, wellbeing and empowerment.

8. Excellent time management and organisational skills; ability to work under pressure to prioritise and manage varied workload and competing deadlines whilst ensuring attention to detail.

9. Personable, with an ability to develop and maintain new relationships.

We will interview on a rolling basis

Employee Benefits:

- 28 Days Annual leave (not including bank holidays)

- Central London location

- Access to Gym use

- Flexible working – 3 days at home and 2 days in the office (Tuesday and Thursday)

- Work life balance approach.

- Friendly team

- Full time working hours are 9am to 5.30pm

Location: London, Haig House, Hybrid (2 Days Per Week)

Contract Type: Permanent, Full Time

Hours: 35 Hours, Monday to Friday

Salary: £32,352 to £35,452 (Inclusive of London Supplement)

Are you looking to ensure the success of this unique initiative for the Royal British Legion as a  Poppy Appeal Manager?

As the Poppy Appeal Manager in Central London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.

A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.

Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.

The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 28th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Who we are

Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.

We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.

By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever. 

Role Summary

This role, based in Scotland (working remotely) , is crucial in driving forward support for, engagement with, and coordination of high-quality and high-impact multi-day work experiences for high-need young people across the UK. Experts in the coordination and delivery of multi-day work experiences, working closely with UK-wide employers and education establishments in Scotland.

The starting salary for this role is £30216, rising to £32706 after a suucessful year in role.

Key Duties / Responsibilities

Strategic purpose:

• Responsible for the end-to-end delivery of Experience opportunities from initial programme scoping with non-income generating employers to securing commitments, monitoring young person applications, programme design and implementation, and employer follow up.
• Nurturing relationships with existing schools and colleges in Scotland and onboarding new establishments

Employer Engagement:

• Responsible for account management of corporate partnerships as agreed by the development team
• Securing commitment from employers to deliver multi-day work experience opportunities.
• Account management for employers throughout their work experience journey.
• Supporting the account management of corporate partners by delivering on their work experience programmes as agreed by the business development team and coordinating with other programme teams to ensure committed delivery takes place.
• Training employers to use SfS products in the coordination and delivery of their placements, including but not limited to Portal and Google Classroom.
• Working closely with Delivery Partners to ensure seamless delivery of work experience opportunities.
• Leading on all employer engagement and meetings with your dedicated accounts.
• Developing and disseminating impact reports to employers at the end of their contract and in line with impact and evaluation framework.
• Working closely with Education team to ensure school engagement in areas of work experience activity and in line with charity’s target areas.

School Engagement:

• Training and supporting users to maximise the opportunity to their students accessing our programmes through our platform
• Delivering training sessions to schools and colleges on our programmes and building on engagement in Scotland. 
• Building partnerships as determined by national education strategy to maximise our impact.
• Developing long-standing relationships with school and college contacts to enable engagement in and implementation of our product offer.
• Build a network of educational contacts, ensuring elevated level of customer service and reporting opportunities and feedback to National Education Manager (North)

Delivery:

• Providing best practice guidance and advice on work experience programme set up and content.
• Responsible for delivery and completion of own work experience placements and the operational and administrative activity required.
• Providing cover and support for other Work Experience Managers as required.
• Taking ownership of own capacity management using capacity management frameworks to help inform future workload planning.
• Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
• Retain our registered schools and colleges in our network and increase engagement levels in all programmes.
• Ensuring all data relating to school and college engagement is accurate, recorded and presented in reports when required.
• Networking to collaboratively build brand awareness of Speakers for Schools across all partners and organisations working in the Education landscape. 
• Supporting the wider UK Education Strategy for Speakers for Schools 
• Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.
• Ensure safeguarding best practice is enshrined in all organisational activity.

Experience / Knowledge / Skills

Essential

• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with stakeholders from all levels
• Enjoys being part of a team, with a ‘can-do’ attitude and flexibility to help with any tasks the team or management requires support for
• Experience in a similar environment working with a variety of stakeholders
• Has a growth mindset, able to challenge and provide innovative solution
• Clear and concise communicator, capable of producing written content to a professional quality
• Ability to think strategically and can change operational tactics while still meeting larger objectives
• Results-orientated with a strong focus on achieving targets despite constraints and obstacles
• Comfort and experience in working with technology and data management
• Experience using Microsoft Office programmes, including Outlook

Desirable

• Previous experience working with CSR/Educational providers/Youth/Engagement teams is an advantage
• An understanding of the Scottish Education System and a familiarity with careers provision and social mobility challenges within schools and colleges
• Experience of working with educational establishments and familiarity of how schools and colleges operate
• Understanding of best practice in safeguarding and data compliance
• Previous experience of working with Local Authorities and/or DYW and/or SDS
• Knowledge of Salesforce CRM, to track relationships and ensure proper data management

Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.

Speakers for Schools Values

PASSION: 

We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: 

We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: 

We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: 

We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: 

We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

Diversity at our core

Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.

Prospectus is excited to be working with AfriKids to help them recruit for a Grants manager (Trusts & Foundations) to join their team.  AfriKids believe in the rights of all children everywhere and that they should be valued, protected and met by all. Their mission is to ensure that every child in Ghana is afforded his/her rights as outlined in the United Nations Convention on the Rights of the Child, and to do this by building the capacity and resources of local people, organisations and initiatives in such a way that they will be able to continue their efforts independently and sustainably in the future. They specifically make this a reality for children in northern Ghana where more than half of all families live in poverty and 1 in 15 children die before their 5th birthday.

This role is offered on a permanent full-time basis paying between £35,343 to £45,839 per annum with flexible hybrid or remote working arrangements at their London office.

Reporting to the Head of Fundraising, and part of a dynamic and ambitious fundraising team, the post holder will manage their institutional, trusts, and foundations funding portfolio.  They will nurture relationships with existing funders to develop and maintain long-term giving, identify and research prospects, develop applications and help ensure their grant funders have a great experience partnering with AfriKids. The post holder will typically travel to northern Ghana once or twice a year to visit their projects and work directly with the AfriKids Ghana team.

They are looking for someone with a demonstrable experience and a track record of securing five and six grants from a range of funders, creating compelling proposals and managing a pipeline. They are looking for a candidate with a demonstrable experience of institutional, trust and foundation fundraising and knowledge of best practice fundraising techniques. The ideal candidate will have experience in "international development", and in particular with an education / child rights focus.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

About Malaria No More UK

Malaria has been described as the oldest killer disease in history. Even now, despite recent progress, it claims the life of a child every minute.

Malaria No More UK (MNMUK) brings proven global experience and expertise in advocacy and creative communications to the zero-malaria fight. From our locations in London, UK and Nairobi, Kenya we aim to accelerate an end to this deadly disease by:

• Securing leadership and investment globally and in the UK
• Building a powerful, united voice for the global malaria campaign to hold leaders to account
• Strengthening local advocacy capacity in key countries in Africa

Since 2000, the world has made enormous progress. The global malaria fight is becoming the biggest public health success story in history, and we are determined to maintain momentum.

Job summary

Malaria No More UK are looking for an enthusiastic and driven Senior Media and Communications Manager to support the Head of Communications on the leadership, planning and delivery of MNMUK’s media strategy to raise awareness, engage stakeholders and drive support for our cause. This role will support MNMUK’s campaigning and activity in the UK and internationally, working across the organisation and working closely with colleagues leading our advocacy, government relations, political campaigning and partnerships work.  This role will also support MNMUK’s corporate communications work, specifically copywriting our core organisational materials, including board & annual reports.

Key responsibilities  

Communications: 

• Lead and deliver Malaria No More UK’s media strategy, including relationship building with media outlets, journalists and influencers to drive tactical, political and news media coverage.
• Lead on the development and management of pro or low bono partnerships with UK and global media organisations.
• Produce written media materials such as press releases, Q&As and spokesperson briefings.
• Lead and develop MNMUK’s corporate and campaign written materials such as donor reports, annual & board reports, fundraising applications and website copy, ensuring that we have a consistent and powerful style that aligns with our brand, values and creative content approach.
• Advise and support on media activity in other markets, including Kenya.
• Source and manage spokespeople for media and communications opportunities, working closely with our Head of Ambassador Relations & Creative Partnerships and our Strategic Communications and Engagement Manager.  
• Support MNMUK’s Philanthropy and Partnerships team with media and communication support for our corporate partners, institutional donors, and philanthropic foundation partners, including monitoring partner media, developing joint communications, and representing the communications team at partner meetings.
• Act as a key representative of the MNMUK communications team in meetings and planning for our UK campaigning, ensuring other members of the communications team are brought in to support when needed.
• Build external relationships and networking within NGO and communications sectors.
• Keep abreast of trends and best practice in communications and horizon scanning.
• Media monitoring and reporting, including the sourcing and management of databases, platforms and other services to support our media work.

Strategy:  

• Development and implementation of Malaria No More UK’s media work to support our UK and international strategies, including taking responsibility for media planning, reporting and management to allow monitoring of progress against plan. 

Other Responsibilities 

• Undertake any other reasonable additional duties as required by MNMUK.

Qualifications, skills and experience  

Essential 

• A proven track record of working with UK media to support advocacy campaigns for a range of UK and international audiences.
• A deep understanding and experience of political and news media in the UK.
• Exceptional copy writing skills for media and corporate communications products.
• Experience of working with partners and PR agencies to deliver strategic and politically salient media work in international markets.
• Experience of delivering media plans to support collaborative, multi-partner projects and campaigns.
• Experience of working as part of a multi-discipline communications team, integrating media plans alongside digital strategies and creative content.
• Team player, outstanding communicator and influencer.
• Strong influencing skills and the ability to assume leadership responsibilities and informed decisions as required.
• Demonstrable personal skills in creative thinking and new ideas. 
• Project management experience in communications campaigns.
• Experience of cultivating and managing PR agencies and media partners.
• A deep commitment to our cause.

Desirable 

• Experience of using high-profile individuals in media strategies and broader communications activities.
• Experience of working with global media and delivering media plans in other markets.
• Knowledge of the global health sector and experience of navigating the variety of stakeholders within it. 

Key Qualities

• A “can do” attitude and team player with ability to think quickly, proactively and strategically.
• Practical and hands on, as well as strategic thinker with a desire for delivering communications that are driven by doing things differently.
• Prepared to approach this role creatively and non-traditionally as appropriate.
• A willingness and ability to travel overseas occasionally as required.
• We are seeking individuals who are committed to fostering a workplace culture that embraces fairness, kindness and respect towards their colleagues.
• High awareness of Diversity, Equity and Inclusion issues and practice. 

MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Staff Benefits Include:

• 10% employer pension contributions.
• 28 days’ annual leave plus public holiday days in the postholders country of residence.
• Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
• Subsidised gym membership
• Fully flexible working opportunities
• Interest-free staff season ticket loan and bicycle loan schemes.
• Continuing personal development opportunities.
• Professional training & qualifications subsidy.

Application and Interview Process

To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.

Closing Date: 3rd May 2024 – This vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.

There will be a two stage interview process conducted via Microsoft Teams.

Unfortunately, due to the volume of applications we receive, we cannot provide individual feedback to unsuccessful candidates.

Please note that whilst we encourage all suitable applicants to apply, we do not offer compensation or cost reimbursement for any candidate throughout the process. We practice an equitable and inclusive recruitment process at all times.

This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and it may be amended over time in consultation with your line-manager and the Director.

Salary: £43,665 per annum

Hours: 37.5 hours per week

Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.

You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking.  You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.

You will line manage, induct, mentor, coach and support Service Managers.  Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.

Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.

You must have previous experience in a relevant sector or experience of working with adults that are vulnerable.  Experience of managing staff, carrying out line management, supervision and appraisals is essential.  Additionally, you must have experience of setting up Service User Engagement groups.

This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day.  We also offer an Employee Assistance Programme, and a staff benefits package.

For full details and how to apply please visit our website and complete an application form.

Closing Date: Monday, 20 May at 10 A.M.

Interview Date : TBC

This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

Title:    Adventure Programme Support Manager

Reports To:  Director of Programmes & Development  

Salary:  £29,000 - £31,000 per annum, depending on experience 

Location:  Home-based, flexible with easy access to the Wiltshire area

Contract:  Permanent 

Holiday:  25 days per annum, plus public holidays

Application:  Application Form

Closing Date:  Friday 26th April at 9am

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Adventure Programme Support Manager to support both young people and volunteers on our Adventure Programme. Working alongside the Programme Managers you will act in a support function across the activity days and camps, and be involved in direct one to one support for young people. You will also work alongside the Volunteering Lead to recruit, manage and support the volunteers who are front and centre of ensuring our young people’s positive experiences and outcomes. This is a diverse role with the opportunity to make a real difference to the lives of vulnerable young people both through direct work and supporting the wider team.

Programme Support

This aspect of the role includes;

• Attending residential camps and activity days throughout the year, assisting with organising and delivering the Adventure Programme.

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Supporting work with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require.

• Supporting work with our referral partners to ensure they have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Contributing to ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Programme Managers to support young people moving on to the Mentoring Programme, and promoting take up of the Bursary Programme. 

• Supporting the development of further opportunities for young people both during and after their YAT journey. 

• Assisting the day-to-day administration and management of the programme. This may include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Creating website and social media content to highlight and  promote YAT’s work. 

Volunteer Management 

Volunteers are critical to the success of our programme for vulnerable young people; recruiting, supporting and developing capable, skilled, empathetic, engaging and committed volunteers is essential to the impact of our work.

This aspect of the role includes;

• Promoting volunteering opportunities and recruiting new volunteers to the organisation to ensure needs are met.

• Acting as a key point of contact for volunteers, maintaining communication and engagement with the charity.

• Administering all aspects of a volunteer’s involvement with the Trust, including completing the relevant checks and references, record keeping and database maintenance. 

• Organising, preparing and information sharing with volunteers to ensure they are ready to fulfil their role. 

• Supporting volunteers in their role on our Adventure Programme, facilitating opportunities for informal supervision and debriefing. Our volunteers work tirelessly to ensure the young people get as much as possible from their time with the Youth Adventure Trust, and often deal with challenging and impactful situations.

• Developing and coaching volunteers in their role through working alongside them as they support young people on our Adventure Programme residential camps and day activities. 

• Creating and delivering training opportunities for new and existing volunteers.

• Creating website, newsletter and social media content to promote volunteering and engagement with the charity. 

• Supporting our Volunteer Committee in their functions which include organising awareness raising and social events.

• Developing opportunities for a diverse portfolio of  volunteering roles within the organisation. 

• Supporting the fundraising team through providing feedback, reports or event support.

Across the role you will;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers, and professional organisations. In addition, you’ll need an excellent understanding of volunteering and relevant experience working with and managing volunteers. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.

We need someone with:- 

• Commitment to safeguarding and promoting the welfare of young people.

• Relevant experience of working with young people aged 11 - 14 years old, preferably in a residential environment as well as outside of this.

• Relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers.

• Knowledge of volunteering issues and legal requirements.

• Experience of delivering training and strong facilitation skills.

• Experience in working in partnership with other professional organisations.

• Strong team skills with the ability to motivate and support a wide range of people.

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, databases and social media.

• Knowledge of marketing and promotion, with an ability to use those skills to promote opportunities effectively.

• Excellent administrative skills and a methodical and thorough approach.

• Excellent communication and interpersonal skills.

• The ability to perform well and problem solve in high-stress and changing situations.  Ability to be flexible and dynamic in approach.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust. A personal interest in and an understanding of the positive impact outdoor adventure, especially for vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours including occasional evenings, weekends and a handful of residential trips as required is essential - if you are looking for a predictable Monday to Friday, 9-5, work environment throughout the year, this won’t be the right fit.

• A full clean driving licence and access to your own vehicle is required

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on the Youth Adventure Trust website. 

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Role and Candidate Specifications above. 

The Application Form should be returned to:

Tessa Woodrow, Director of Programmes and Development

Applications Closing Date: Friday 26th April 2024 at 9am

Interview Date: Friday 3rd May 2024 in the Wiltshire area

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Additional documentation:

• Application form

• Recruitment of Ex-offenders Policy

• Example Reference Questions