Care Home Manager Jobs in London, Greater London
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
In 2020/21, the Careers & Enterprise Company appointed its first ever Youth Board Member to the strategic board of directors, to give young people a decision-making voice. The CEC subsequently established a national Youth Advisory Group, to establish and embed an organisation wide approach to capturing Youth Voice, both for the purpose of driving impact and measuring the value of our work. This work has already had a huge impact on the company, and we are looking to embed Youth Voice still further into our work at a more strategic level.
The Youth Advisory Group has three primary functions across The Careers & Enterprise Company, to:
- Govern: challenge CEC’s work to consider youth voice
- Enrich: focus on the future of CEC's strategic direction
- Advise: mobilising their voice in key projects and priorities
The Careers & Enterprise Company is seeking to recruit an 18-month fixed term Youth Engagement Officer to support the administration, facilitation and delivery of youth engagement and participation across our organisation. The role will sit within the Education Development Team and work closely with our Youth Advisory Group and Youth Board members. You will work collaboratively with colleagues across the organisation to champion youth voice and deliver high quality youth participation activities.
This new role has an exciting remit to develop practice, to innovate in youth voice practice, to lead on the operational delivery of the Youth Advisory Group and support with the strategic direction of this work. Reporting directly to the Education Manager responsible for youth voice, but also working effectively across the directorate and across the company, you will manage the delivery of various aspects of our operations including, but not limited to:
- Effective project management – to ensure that CEC’s YAG has the greatest impact possible, you will work with colleagues from across the business, including at times the Careers Hub Network and put in place the right tools and processes for effective delivery of all elements of the youth voice. This may include establishing and managing relationships across teams, efficient reporting procedures and may extend to other areas of CEC’s ever evolving programme of work.
- Innovate and design – CEC’s work, and the careers education landscape, is continually evolving. Responding to changing needs of the company, skills of the YAG members and proactively planning for project pivots, will be essential to success in this role. You will look for creative ways to strengthen youth voice across the company.
The Youth Engagement Officer will support the ongoing delivery of our Youth Advisory Group to ensure that young people bring their lived experience to meaningfully and authentically shape our work: from shaping our priorities and projects, through to supporting us to guide policy makers.
To apply, please visit our website via the apply button, complete the application form, and cover letter and upload a copy of your CV (removing all personal details).
Please ensure you detail in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why would you like to work for Careers and Enterprise Company?
This vacancy may be closed early if sufficient applications have been submitted. Therefore, please do not delay in submitting your application.
Closing date: Wednesday 12th June 2024 (Midnight)
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Knowledge & Information Manager
Salary: £38,000 - £42,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.
Join Our Team!
We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis. This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.
You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.
You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.
Benefits of Working for Crohn’s & Colitis UK
If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About You
You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.
You’ll be:-
- Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
- Experienced in appraising research and translating this for patients and the public
- Proficient in measuring the effectiveness of a promotion and dissemination and use of information
- Working with both our external and internal stakeholders.
- A skilled multi tasker, able to prioritise and meet deadlines.
- And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.
About Us
We're the UK's leading charity for Crohn's and Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life. And, because of the stigma surrounding these conditions, thousands of people are suffering in silence. But we are here to support and champion their cause. We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
How to Apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/
Closing Date: Wednesday 5th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Location: Blended between office and home (England and Wales). Time in office negotiable
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We strive to ensure that as many people as possible can benefit from high quality advice services. We place client protection and care at the heart of our service, and as such we are currently looking for a passionate and enthusiastic Client Services Officer to put our client-focused philosophy into practice.
Your remit will include ensuring that all complainants are responded to in a timely, efficient manner, ensuring that the relevant complaints procedure is diligently followed at all times. Moreover, you will be responsible for implementing the processes and systems for providing criminal records screening for Citizens Advice service paid staff and volunteers in England and Wales.
This post will require you to make decisions relating to the appropriate response to complainants by email, phone, letter and/or social media, therefore you will demonstrate the capacity to use judgement under pressure, and you’ll also possess excellent written and verbal communication skills. Previous experience in a customer service focused environment is essential.
To apply:
Please submit an anonymous CV and cover letter (of no more than 2 pages) that addresses how you meet the following criteria:
- Excellent written and verbal communication skills including the proven ability to draft letters, reports and meeting notes dealing with complex issues.
- Experience of providing a customer focused service including dealing with difficult and/or complex situations in a confident manner.
- Proven ability to work within procedures and policies, including dealing with confidential material.
- Proven ability to work on own initiative – to monitor and maintain own standards for service delivery using proven organisational and time management skills.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
In the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Are you comfortable to multitask and prioritise your workload? Do you enjoy managing a variety of services? Have you got an understanding of older people and their needs?
We have an opportunity to lead our Health & Wellbeing Team as part of a job share working in collaboration with another senior manager.
You will manage, develop and market Hospital Discharge and Health & Wellbeing Services in Bromley and Greenwich and work in partnership with other providers. You will be responsible for all Hospital Discharge services and work closely with the Hospital as well as be an active member of the Senior Management team.
KEY DUTIES AND RESPONSIBILITIES:
· To have oversight of the monthly and quarterly reports for the services
· The successful candidate will have responsibility for the following services:
o Take Home and Settle/ Hospital Aftercare Service
o Sitting Service
o Handy Person Service
o Frailty Care Navigator
o Long Term Health Conditions
· The work will include some on call responsibilities on evenings and weekends for the Hospital Discharge Services which an extra payment will be made.
· To work in partnership with other providers and health partners across both boroughs.
· To work within the Bromley Well partnership and maintain contact with BTSE
· To build a strong relationship with the hospitals and NHS staff
· To be responsible for health and wellbeing staff including undertaking supervision, guidance and support, allocation and monitoring of work plans, annual appraisals, identification of training needs and participation in the recruitment of staff.
· To work with the Chief Executive to devise and implement a marketing / publicity strategy to promote primary and secondary interventions and other services for older people.
· To work in partnership with older people, volunteers, statutory, voluntary and other agencies to initiate and deliver a programme of healthy living and recreational activities which meet the needs and aspirations of older people in Bromley and Greenwich identifying and developing new initiatives and partners.
· To be responsible for ensuring that risk assessments are undertaken of premises, outreach venues, client’s homes and other measures for the provision of a safe environment ensuring that all legislative requirements are met.
· To ensure that evaluation and monitoring of service/project outcomes is implemented, enabling Age UK Bromley & Greenwich to demonstrate the effectiveness and impact of the service delivery.
· To establish and maintain excellent working relationships with clients, work colleagues, volunteers and partner organisations
· To work alongside the Chief Executive to undertake long-term strategic planning of primary and secondary care interventions and other health and wellbeing services.
· To work with older people and with other groups, organisations and agencies in the boroughs to identify potential areas for health, education and social activities that older people want to participate in, and identify funding sources to develop and deliver the new areas of work.
· To be creative and innovative in designing new opportunities and projects for people to get involved across the boroughs in the co-delivery of services.
· To work with diverse and/or hard to reach individuals / groups who are not involved in their community, in particular targeting people who are socially isolated.
· To keep your knowledge up to date with the health priorities and health commissioning strategies in both boroughs to ensure our services are ‘fit for purpose’ and can contribute to the current overarching outcomes agreed between the local Authorities and the ICB.
· To be familiar with the Joint Strategic Needs Assessments (JSNAs) Health & Wellbeing Strategies and decisions agreed at the joint local authority and ICB & Wellbeing Boards.
FOR A FULL JOB DESCRIPTION PLEASE DOWNLOAD THE JOB PACK
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Margery Park service in Newham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers are responsible for supporting people with autism, learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. Margery Park is a 3 bed Supported living service, for customers with learning disabilities and Autism and we are looking to build a staff team with an excellent value base to support the customer to build their new life and develop their skills as an independent person. Personal care will be required for male customers. Support Workers will need to be flexible and shifts will require some mornings, afternoons/Evenings and weekends.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks
Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating
Enabling the customer to keep up with the important people in their life and to meet new people with shared interests
Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way
Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure
May need driving the customer to activities using the customer's vehicle, in rotation with the wider team
Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams
Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements
Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them
Supporting the customer with personal care
Reporting any observations relating to customer welfare
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
NVQ Level 2 or equivalent
Desirable:
Driving licence and a willingness to drive as part of support duties
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Prospectus is excited to be partnering with North London Hospice to recruit their new Individual Giving Manager! The team are a fantastic group of successful fundraisers and with individual giving, in-memory giving, and legacy fundraising increasing in income, there couldn’t be a better time to join!
North London Hospice has been caring for local people since 1984. They are committed to empowering patients with life limiting illnesses, supporting them to achieve the best quality of life possible. As the Individual Giving Manager for this team, you will drive income to the hospice from individuals, growing and retaining donors through direct mail cash appeals, regular giving, lottery, in-memory giving and legacy promotion. There is a real culture of test and learn within this programme to help achieve ambitious targets, so an appetite for success and demonstrable track in at least one of the core IG channels will be crucial.
The selected candidate will have experience of managing and developing an individual giving programme and good demonstrable experience of building relationships with donors or customers. You will ideally have experience of managing third party fundraisers, agencies and suppliers and will enjoy creating and implementing donor journeys too.
This role is a permanent position that will have hybrid working in the office and at home. The typical split is 3 days in the office and two days from home but do get in touch with Prospectus on flexibility on that point.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Ryan Burdock at Prospectus.
If you are interested in applying to this Individual Giving Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rainforest Trust is a leading global organisation sponsoring the creation and expansion of protected and conserved areas, playing a central role in combating biodiversity loss and fighting climate change. We have already placed over 50 million acres under permanent protection across 72 countries, and recent surveys show that 99% of the rainforest we have protected since 1988 remains intact.
Rainforest Trust UK (RTUK) is set up as a separate charity to tax-efficiently raise funds from donors here in the UK for Rainforest Trust’s conservation projects. We are currently a team of 8 (part-time) people, but we are affiliated to, and supported by, the Rainforest Trust team in the U.S., which has a team of about 45 staff.When asked what they love most about working at Rainforest Trust UK our staff say it is feeling they are making a difference and taking direct action on some of the biggest issues of our time - climate change, biodiversity loss and Indigenous Peoples' rights. They also like being part of a small, friendly, and supportive team, where they feel they can have a direct input into decisions and our direction.
In 2023 the global charity raised $46 million for conservation projects in Africa, Asia-Pacific, and Latin America. The UK charity contributed £2.2m of this, and we are confident there is significant potential to increase our income from donors here. So, we are looking for an experienced, passionate, and highly personable fundraising professional to join our UK team, to help us identify, approach and cultivate relationships with new private individuals with the potential to make major contributions to our work.
This is a maternity cover contract so the successful candidate will need to get up to speed quickly, taking over responsibility for delivering the new Major Donor fundraising plan. The successful candidate will have previous experience of managing high level relationships and a track record of securing high value (5 and 6 figure) donations or new business. You will have outstanding interpersonal skills and be a confident communicator and able to build trusted relationships swiftly. As this is still a new role, in a relatively young charity, your ideas will help shape this work and you will play a crucial part in driving the growth and sustainability of our fundraising in the UK.
You might have existing experience working with high-value donors, however we also welcome applications from candidates who have transferable experience from other areas - for example a sales or account management background.
Key Responsibilities (see attached job description for full list)
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Proactively research, identify, and cultivate a list of new potential donors (high-net-worth individuals), building a pipeline of people to approach for support.
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Build and strengthen relationships with both existing and new supporters - developing and personally managing and inspiring a portfolio of individual donors and prospects, soliciting 5 and 6-figure gifts.
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Lead a programme of relevant cultivation and networking events, including receptions and lunches, creating engaging opportunities for donors to increase their giving to a higher level.
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Develop inspiring and compelling ‘case for support’ literature
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Regular stewardship including personalised updates, donor touches, invites to webinars/events etc
Person Specification - see attached job description document
Working Arrangements and Travel Requirements
Rainforest Trust UK staff work remotely and you will be expected to work primarily from home with an excellent internet connection. You may be based anywhere in the UK but you will be expected to work from a shared team space in London once a month, and your donor meetings/events are most likely to take place there.
The postholder will be required to host networking events and attend some online meetings with our partners in the U.S so some (early) evening working is required. We are also flexible as to how many hours this postholder works, and will consider a 3-5 day per week arrangement, depending on experience.
Equal Opportunity Employer
Rainforest Trust UK is an equal opportunity employer and is committed to developing a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our work will bring benefits for our people, our organisation and our charitable purpose. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief or any other protected characteristic.
Thank you for your interest in this role. If applying, please take time to submit your CV and covering letter, as well as completing the two additional questions. Please also send us a completed Diversity Monitoring form which you need to send to us separately. If you are shortlisted we will contact you by 26th June, and first interviews will take place on 3rd and 4th July. We look forward to hearing from you.
Rainforest Trust saves endangered wildlife and protects our planet by creating rainforest reserves for the benefit of species, people and the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Wirral and Liverpool area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in Liverpool and the Wirral region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across Liverpool and the Wirral area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Manchester area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in and around Manchester. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Manchester area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Pratham is one of the largest and most respected education charities in India. We developed a model that can teach a child to read and do basic maths in as little as 30 days for £14. We also have preschool, vocational and women's education programmes.
We have strong support from the UK Indian diaspora and are in a period of significant growth that has seen us triple in size in three years; we now raise £1.5m a year and have an ambition to at least triple again. Our flagship fundraising event is our annual Gala; we will return to Raffles at the Old War Office this year on 8th November. The gala sponsorship pack is included with the job pack below. The evening consistently raises over £500k; this year, you will support the delivery of the Gala, but next year, you will lead it along with a calendar of cultivation and stewardship events that will help us grow partnerships with major donors, corporates and foundations.
While you will work in a small, fully remote team day to day, you will be part of the global Pratham network. The team in India has over 6,000 staff, and they raise $28m locally. Pratham USA has 14 chapters and produces around 12 galas a year, which contributes to its $30m income; you can share the films and branding of their galas, meaning we can really stretch our budget to put on an outstanding event.
We are a small team, and whilst an events person is vital for our development if someone wanted to get involved in other fundraising streams, particularly corporate or major donors, we would be delighted to read about it in your application and discuss it at the interview or in a call before the interview—which are welcomed.
All current staff have visited India to see the programmes, and whilst we can't guarantee you a visit as we grow, it remains an ambition. We can offer a level of flexibility on hours, we'd consider someone four days a week, but flexibility and some extra (paid) days might be required around the gala time. Our Executive Director stops for 30 minutes at 3 to pick up his children from school, work patterns that suit you can be considered.
We share our interview questions in advance, welcome non-graduates, and strongly encourage applications from within Black, Asian, and Minority Ethnic communities and underrepresented groups.
The client requests no contact from agencies or media sales.
About Kidney Care UK
3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.
For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.
Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.
We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.
Will you join us and help ensure that no one faces kidney disease alone?
About the role
You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.
To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.
Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services
Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team
Key Responsibilities
• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Please view the job description for full details and how to apply.
Closing date: Wednesday 5th June 2024.
Please apply through CharityJob, submitting your CV and a covering letter demonstrating how you would be perfect for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
Job title: Senior public affairs and policy manager
Contract type: Permanent
Salary: Grade 6, £49,550 - £51,000 (depending on experience)
Location: London
Working arrangements: Full time, 35 hours per week. Hybrid working, with a minimum of 6 days per month in the office (the policy and campaigns team tends to come into the office on Tuesdays and Wednesdays).
This is an exciting opportunity to join the Royal College of Physicians at a crucial time. The RCP is the oldest medical royal college representing doctors in over 30 specialties from cardiology and gastroenterology to geriatric and respiratory medicine.
The senior public affairs and policy manager will help us to understand the key policy issues in health and healthcare and lead our influencing work, developing the RCP’s networks, particularly in parliament and government.
You will help manage and oversee a portfolio of high-profile work across a range of topics, proactively identifying opportunities for the RCP to influence the agenda and working with RCP fellows and members to shape and progress our campaigns. You will lead and manage our public affairs work, contributing your expertise to design and lead influencing strategies, campaign planning and policy development for a range of issues.
You will have demonstrable experience of developing and delivering successful influencing strategies, using a range of parliamentary influencing tactics to achieve policy change. You will be as comfortable speaking to parliamentarians and briefing senior leaders for meetings as you are writing consultation responses and policy briefings. You will be able to engage with the policy detail, while appreciating the bigger political picture and our place in it.
You will lead and manage the organisation’s stakeholder engagement to uphold our position as a leading health and care organisation. Central to that will be maintaining a network of contacts across the sector, in parliament, including political advisers, and the civil service. You will work with the president and senior officers to develop policy positions and advocate for them to external stakeholders within UK Government, Parliament and the wider health and care sector.
You will maintain a keen awareness of developments in the external landscape and make recommendations for how to evolve and progress our campaign messaging and policy positioning in response. Working closely with media colleagues, you will help to develop our voice with communications approaches that ensure high impact for our policy and campaigns work, including the Inequalities in Health Alliance. You will help us to analyse and interpret complex information to aid understanding and decision making and develop lines to take, draft public statements and media comments and brief senior officers and staff.
The policy and campaigns team – and the wider communications, policy and research directorate - is a fast paced, collaborative and innovative environment. We value the opinions and ideas of every team member and actively seek their contributions. You will help us set our objectives and improve the ways we work.
Purpose and scope
Key responsibilities
- Maintaining a keen awareness of issues within the health sector, politics and the media in order to advise senior officers and staff; identify opportunities for influencing and policy development; provide support and advice to RCP boards and committees; and inform other RCP activities as appropriate.
- Working proactively to identify opportunities for parliamentary engagement, working with the media team to ensure relevant issues are highlighted to the media.
- Developing proactive and reactive policy positions on high-profile issues relating to the RCP’s work as required, working in partnership with senior officers, RCP members, communications colleagues and other staff and organisations.
- Building and owning relationships with sector stakeholders, Parliamentarians, their staff and civil servants, arms-length bodies and other organisations relevant to the RCP’s policy and campaigns aims.
- Preparing senior officers and staff for stakeholder meetings, supporting them in those meetings and yourself representing the RCP at meetings and events.
- Working flexibly and proactively without close supervision, undertaking a range of work such as writing briefings, letters, policy positions and consultation responses.
- Working with the media team to develop our voice with communications approaches that ensure high impact for our influencing and campaigns work.
- Supporting the RCP’s Inequalities in Health Alliance.
- Managing an adviser and developing them to the best of their ability.
- Any other duties commensurate with your post, including deputising for the head of policy and campaigns and director of communications, policy and research, and managing your team’s budget.
About you
You will
- have a strong background in public affairs, policy development and effective influencing
- have significant experience of developing and delivering successful influencing campaigns and having used a range of public affairs tactics, including media, to achieve policy change
- have significant experience of the policy development process and understanding of how to influence national and/or arms-length body policy processes.
- have excellent writing skills and experience of producing briefings, consultation responses and other communications on behalf of an organisation and senior people
- have strong experience of giving advice to senior people, getting buy-in for your ideas and influencing opinion internally
- have strong experience of successfully managing competing views, priorities and interests to achieve your aims.
- be able to quickly develop positive and effective working relationships with a diverse range of people, including those at senior level
- have experience of successfully managing high profile issues, relationships and events
- act on your own initiative to develop new work, proposing reasonable and realistic solutions
- understand the importance of and be committed to involving a diverse range of organisations and people in developing and delivering campaigns.
You may have experience of
- health and/or social care policy
- communications management
- working in a membership organisation and involving members in advocacy
- people management
- budget management.
For more information about the role please view the job description and person specification.
Our benefits
Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:
- 29 days holiday per annum, plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- flexible working hours
- employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team – includes employment and work-related health assessments, health checks and work station assessments
- cycle to work scheme
- corporate eye care scheme
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform – including discounts on cinema tickets and a range of high street brands
About the RCP
The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.
How to apply
To apply, please submit your CV and cover letter outlining how your skills and experience meet the job description. Please note that applications received without a cover letter will not be shortlisted.
For more information about the role, please view the job description and person specification.
Closing date: Thursday 6 June
Shortlisted candidates will be notified by: Friday 14 June
Interview date: Wednesday 19 June (interviews will be conducted in person at our London office).
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work are looking for an exceptionally supportive and non-judgemental individual to act as the first point of contact and underpin all aspects of Fine Cell Work's post-prison programme, Open The Gate (OTG).
Beyond skills for employment, OTG offers a range of support to prison-leavers, who we refer to as Apprentices. The Engagement Support Officer will be responsible for establishing sustainable referral pathways with external partners, recruiting OTG Apprentices in line with organisational strategy, and preparing individual risk assessments and tailored support plans. They will also be responsible for the development of OTG’s remote support scheme and for supporting volunteer employment mentors alongside the Volunteer and Programmes Manager.
Our purpose
Fine Cell Work is a rehabilitation charity and social enterprise that teaches prisoners and prison-leavers to make beautiful handmade products. The making and selling of high quality needlework boosts their self-worth, instils self-discipline and fosters hope. Our aim is for our stitchers to finish their sentences with work skills, money earned and saved, and the self-belief to not re-offend. We also guide them towards training and support on release. At the Fine Cell Work Hub in Battersea, we run our Open the Gate programme which provides work experience, formal training and employment to prison-leavers.
The role
As well as offering person-centred support and helping to shape our post-release programmes, you would be responsible for:
- Presenting and promoting Open the Gate among external partners including HMP resettlement teams, probation services, approved premises and other organisations supporting prison-leavers on their resettlement journey.
- Assisting with the development of risk management plans including information gathering, dissemination, and regular review.
- Providing day to day practical, emotional, and sign-posting support to a caseload of adult Apprentices engaging with Open the Gate and providing ad hoc support to past Apprentices when required.
- Action planning and setting out individual objectives with all Apprentices, supporting them to achieve work-ready outcomes in an agreed period.
- Working with the team to research and liaise with offender support and employment agencies beyond FCW, signposting Apprentices and supporting mentors with appropriate signposting and referrals to partner agencies.
- Working with the wider team at FCW to develop and coordinate a series of employability and creative wellbeing workshops for Apprentices.
- Ensuring timely, accurate, and safe recording of all information and personal data.
- Responding to safeguarding concerns in line with FCW policy and procedure.
- Providing remote support via telephone and online to FCW experienced prison-leavers who do not live in London and the Southeast.
- Supporting the Volunteer and Programmes Manager with delivering the Service User Involvement Strategy and championing service user involvement across the organisation more broadly.
- Supporting the Volunteer and Programmes Manager to recruit and deliver training to mentors and other volunteers in roles supporting OTG Apprentices.
- Working with the Volunteer and Programmes Manager to develop and enhance the OTG Mentor Offer including as the first point of contact for Mentors pre- and post- mentoring sessions.
The person
We are a vibrant, energetic group of people who are passionate about our mission and care deeply about providing a working environment that is inclusive and supportive.
We are looking for someone with the following experiences and qualities:
Essential
- Significant experience working with vulnerable adults in contact with the criminal justice system.
- Safeguarding and risk-management.
- Case management and experience ensuring all case records are clear and up to date.
- Skilled at building rapport and maintaining boundaried relationships.
- Excellent organisational skills and an ability to manage competing priorities.
- Experience in monitoring, evaluation, and working to targets.
Desirable
- Up to date knowledge of housing support, benefits system and other challenges facing people post-release.
- Experience of IT systems including Salesforce or other database management platform.
- Compassionate, empathetic, and adaptable.
- Experience of working with volunteers.
- A willingness to seek support when needed and pursue professional development opportunities.
This role is full time and based in our offices in Battersea, South London. Whilst we offer a supportive and flexible working environment, the successful candidate will need to be in the office full time (with occasional working from home)
Reports to: Director of Programmes
Holiday: 25 days annual leave p.a. plus bank holidays
Salary: £27,000 - £29,000, dependant on experience
Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated.
How to apply
To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role - applications submitted without a covering letter will not be considered.
Please note: The application deadline is 9am on Monday 10th June. We will contact successful applicants as when we receive their application in order to fill interview slots as soon as possible, so early applications are strongly advised. First interviews will take place w/c 10th June.
The client requests no contact from agencies or media sales.