Care management jobs

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.

Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
• Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
• Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
• Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
• Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
• Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
• Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
• Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
• Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
• Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution, and to ensuring that every interaction with Starlight is positive, personal and professional.

The Supporter Care Coordinator plays a vital role in supporting all areas of fundraising and marketing by acting as a central point of contact for our supporters. You will ensure that every supporter experience reflects Starlight’s values, balancing warmth and empathy with accuracy, efficiency and strong processes.

You’ll enjoy talking to supporters, taking time to understand them, listening to what matters to them and making sure they feel genuinely valued and appreciated. You’ll also take pride in Starlight’s reputation for excellent supporter care and will be motivated to deliver high standards of customer service while ensuring donations and data are handled accurately, securely and in line with agreed processes.

This role offers the opportunity to develop your fundraising knowledge and skills, supporting a wide range of fundraising activity including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations. With your experience and expertise, you will help ensure we deliver consistently positive, timely and well-managed supporter interactions that contribute to supporter retention and long-term income growth.

About us:

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

About the Hospice at Home team:

Is care at your core? It is at ours. Palliative and end of life is a time when care really matters. We support our clinical staff to be the difference in these precious days: with outstanding patient to carer ratios. With time to build valued relationships with your patients, their families and friends.

Our Hospice at Home service brings the skills and expertise of our highly trained and dedicated specialist team directly into our patient’s homes. This allows patients, their families, and carers access to high-quality support in familiar surroundings, when time matters most.

About the role:

We’re looking for a Senior Physiotherapist (Community) with a passion for delivering person-centred care in patients’ homes. You’ll work independently, supported by our Senior Specialist Physiotherapist and the wider Hospice at Home team, to provide high-quality, specialist physiotherapy aligned with our values and care philosophy.

This is your opportunity to make a real difference in the lives of patients and families during their most vulnerable moments.

We understand the importance of work-life balance and offer flexible working arrangements to support our team. Whether you're looking for part-time hours, flexible start and finish times, or a schedule that fits around other commitments, we’re happy to explore options that work for you.

About you:

A pleasant, calm manner as well as excellent interpersonal and decision-making skills are essential for this role.

You should have a degree or diploma in Physiotherapy and be registered with the Health and Care Professions Council.

If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!

As well as joining an organisation where you will be able to make a difference for our patients and their families, some of our benefits include:

• Flexible working arrangements to support your lifestyle and commitments
• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Educational and professional development opportunities (education team on site)
• Regular clinical supervision
• Employee Assistance Programme – promoting staff wellbeing
• Access to blue light card discount
• We offer a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
• In – house laundry of uniforms, plus excellent changing facilities (with showers)
• Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work.

Discover the difference you can be. The difference is you.

How to apply:

To apply for the role please visit our website.

For further information please contact Sarah Scoble or Rosalind Vamvadelis on 0300 10 20 100.

Applications will be reviewed as they are received, and interviews may arranged in advance of the publicised interview date.Please note this vacancy may be closed early if the position is filled before the advertised closing date.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Supported Living Manager - Bridlington and Hull

We’re looking for a skilled leader to join our expanding team in the Bridlington and Hull regions. You’ll mentor and support your team to deliver high-quality, person-centred care in supported living and community settings for people with complex needs, including autism and behaviours of concern.

As part of a planned restructure, one region will be split into two. During the 6–12 month transition, you’ll report to the Registered Manager for Bridlington & Hull. Once the new structure and registration are complete, you’ll report directly to the Head of Operations.

Area: Bridlington and Hull regions
Job Type: Full-time
Pay: £42,000.00-£45,000.00 per year

About Moorview Care:

Moorview Care is a family organisation at heart that has been established for 25 years. Our team is now made up of over 300 dedicated professionals with a wealth of experience in the Health and Social Care industry. Moorview Care is a dedicated, kind, and talented team who are passionate about supporting people with a learning disability or autism.

As a family-owned and run organisation, we believe it is important for people to live in a place they call home, surrounded by the things and people they love, and to live a gloriously ordinary life.

Accountability & Responsibility:

At Moorview Care, our Registered Managers are accountable leaders with full responsibility for the success of their region. You will provide clear direction, inspire your team, and ensure the safe, compliant, and high-quality delivery of care and support.

Care & Compliance – Lead the delivery of safe, person-centred care that promotes dignity, wellbeing, and independence. Hold CQC registration for your region, ensuring at least a “Good” rating is consistently achieved.

Leadership – Line manage and develop Cluster Managers and Support Workers. Oversee rotas, payroll, supervision, annual leave, and all HR processes (absence, performance, capability, recruitment). Act as a visible role model for professional standards and values.

Quality & Standards – Drive continuous improvement by monitoring service delivery through audits, embedding policies, and meeting all legislative, regulatory, and contractual requirements.

Performance & Growth – Deliver on KPIs, budgets, and occupancy targets. Actively reduce agency use through effective workforce planning. Lead on regional growth, change initiatives, and contribute to strategic decision-making.

Culture & Workforce – Foster a high-performing, values-led culture. Grow and retain talent, build engagement, and maintain safe resourcing levels to ensure excellent outcomes for people we support.

Resources – Take accountability for Moorview Care’s assets, ensuring environments and buildings are well-managed, compliant, and provide safe, high-quality settings.

You will also ensure your team are well-trained, competent, and confident, with access to mandatory learning and development opportunities. Ultimately, you will embody and deliver our mission: Enable, Empower, Enrich, and drive our vision: Stronger, Better, Different.

Who are we looking for?

• NVQ Level 5 qualification or above.
• Full driver's licence with no more than 6 points and Class 1 business insurance (expenses paid for insurance
• where necessary).
• Registered Manager’s Enhanced Disclosure from the Disclosure and Barring Service
• Willingness to work flexibly and to keep knowledge and skills up to date.
• Have values aligned to Moorview Care and display the behaviours associated with those values.
• Required to travel around a geographical area of Supported Living settings within the Region.
• The post holder will be assigned to either individual or a group of supported living settings within a defined
• geographical area – this may change from time to time and location flexibility is a requirement under our terms
• and conditions of employment.

Experience:

• Registered Manager: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)
• NVQ Level 5 (required)

Benefits:

• Learn & earn with paid apprenticeships rewards
• Boost your pay with referral bonuses
• Secure your future with our pension scheme
• Enjoy perks like Early Pay, cycle-to-work & healthcare
• Extra treats with holidays & shopping vouchers
• Flexible rotas for work-life balance
• Enhanced Maternity/Paternity Pay
• Car Allowance
• Casual dress

You may also have experience in the following: Registered Manager – Supported Living, Registered Care Manager, Registered Service Manager, Regional Registered Manager, Area Registered Manager, Operations Manager – Social Care, Supported Living Registered Manager, etc.

REF-225 991

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Team Manager with extensive social work experience to manage our Northern Ireland Team. In this role, you’ll be supporting children and young people diagnosed with cancer by managing a team of social care staff who deliver services in line with our organisation’s service specifications.

This is a hybrid role; you will be based at the Belfast office, from home with representation within hospitals and the community.

About you

Our work is rewarding but also complex and demanding; you will need to be resourceful and resilient.

We are looking for a social work qualified experienced people manager to take responsibility for operational management and development of our social work services.

You will ensure that effective services are delivered to children and young people with cancer and their families through the professional supervision of our staff group, working across split sites.

You will have:

• You must hold an appropriate social work qualification.
• Extensive experience of working with children and young people including complex case work and risk assessment and care planning, caseload management and interagency working
• Experience of managing safeguarding for children and vulnerable adults, legislation, procedures and best practice
• Experience of supervising students and / or staff in a social care setting
• Experience of delivering support to young people and families via different mediums including individuals, groups and digital delivery.
• A proven ability to manage expectations of key stakeholders including staff and service users

This role is subject to an Enhanced level Criminal Record Check. In the event of a successful application a Disclosure report will be sought.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

What we offer

In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme. To find out more about our benefits package, have a look on our website.

If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

To arrange an informal chat, please contact Danielle Cox. 

#ShowTheSalary

Title: Supporter Care Executive

Location: Haywards Heath (hybrid working pattern please see details below)

Contract: Permanent

Salary: £24,461 - £28,778

About the role

The Supporter Care Executive plays a vital role in delivering an exceptional experience to all UK donors. Acting as a key point of contact, the Supporter Care Executive will ensure that every supporter feels valued, informed and appreciated. You will handle a range of enquiries across phone, email and written correspondence, providing accurate information and resolving issues with warmth, professionalism and efficiency.

Responsibilities

• To be directly responsible for efficiently responding to supporter and wider audience enquiries and donation pledges; adding value, taking every opportunity to promote and exceed expectations. 

• Deliver a first-class experience to supporters by engaging in positive conversations through various communication channels, such as email, telephone and written media, meeting internal SLAs. 

• Maintaining and updating the FAQs for agencies. 

• Working with the Head of Fundraising Services and other internal teams on ad-hoc projects as required. 

• Assisting in managing external agencies, including monitoring performance. 

• Assisting with agency training and briefing. 

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

You are someone who thrives on creating meaningful, positive interactions with supporters and the wider public. Bringing energy, empathy and clarity to every conversation, you take pride in delivering timely, thoughtful responses that build trust and demonstrate genuine appreciation. You enjoy working across different communication channels and are confident in adapting your tone and approach to suit the needs of each individual.

Working Arrangements

The post holder will be required to attend our modern Haywards Heath office on Tuesdays, Wednesdays and Thursdays. The remaining days can be worked remotely.

While we anticipate this arrangement will suit most candidates, there may be some flexibility around working hours or the number of days spent in the office for exceptional candidates. Any adjustments would require prior approval, and we are happy to discuss this during the recruitment process.

Jobholder Requirements

Essential:

• Proven experience in a customer service environment dealing with the public by letter, email and telephone. 

• An ability to manage multiple priorities and ensure deadlines/service levels are met. 

• A professional and accountable approach to all areas of work with the desire and commitment to continuously improve. 

• A positive and flexible approach. 

• An understanding of and commitment to equality of opportunity for disabled people. 

Desirable:

• Experience of working in the charity sector. 

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Closing date: 8 February 2026

You will provide day-to-day leadership of the finance function, bringing your accounting expertise to the team, and work collaboratively with me in my role as Director of Finance and Services, and from March with the incoming Chief Operating Officer, to ensure our strategy is translated into effective financial systems, budgeting, financial management and reporting.

Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota - Waking Nights

Our Vacancy

Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying

This role requires an enhanced DBS check.

This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing Date: 2nd February 2026

Interviews will take place in person at Gallimore Lodge, Meesons Lane, Grays, Essex, RM17 5HR by no later than 13th February 2026. 

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

This is an excellent opportunity for a doctor with the appropriate qualifications and experience to further develop their career in palliative medicine within a supportive, multidisciplinary hospice environment.

You will work alongside experienced palliative care doctors, nurses, and allied health professionals to deliver holistic, person-centred care to patients living with life-limiting illness, and to support their families and carers.

Key Responsibilities

· Provide high-quality medical care to patients admitted to the inpatient unit

· Participate fully in the medical on-call and weekend rota supporting the 24-hour service

· Work collaboratively as part of a multidisciplinary team to deliver holistic palliative and end-of-life care

· Contribute to clinical governance, audit, and quality improvement activity

· Participate in teaching and education programmes, including clinical supervision and formal teaching

· Support junior colleagues and contribute to a culture of learning and continuous improvement

The main duties are similar regardless of previous experience. Doctors with less experience in palliative medicine will receive appropriate supervision and support to undertake all aspects of the role safely and confidently. Ongoing professional development and education will be actively supported.

Please apply by submitting a completed application form to our HR department. 

Halton Haven Hospice is an Equal Opportunities Employer

All appointments are subject to Disclosure Barring Service checks

We reserve the right to close a job advert early where sufficient applications have been received.

Are you an ambitious, hands-on fundraiser who wants to make a tangible difference to retired racing greyhounds ?

Greyhound Trust is looking for its first-ever Individual Giving Manager; a pivotal role in our growing Income Generation & Engagement team. This is a chance to shape, grow, and lead our individual giving programme from the ground up, helping us care for and home more greyhounds across the UK.

About the Greyhound Trust

For nearly 50 years, the Greyhound Trust has supported greyhounds transitioning from racing into loving homes where they can thrive. Each year, with an annual income of around £4.5m, we home thousands of dogs, relying on a passionate network of staff, branches, and volunteers.

The world is changing, and so is the way people engage with causes they care about. We are now looking to grow and diversify our individual giving, building long-term relationships with supporters who share our commitment to the welfare of greyhounds. This is your chance to play a key role in shaping our strategy, delivering creative campaigns, and helping secure the financial foundation for the Trust’s future.

The Role

Reporting to the Head of Income Generation and Engagement, you will be responsible for:

• Creating, delivering, and evaluating a long-term Individual Giving strategy.

• Building a diverse and sustainable portfolio of individual giving income streams, including regular giving, appeals, digital fundraising, mid-level giving, and legacy gifts.

• Planning and delivering multi-channel campaigns that integrate with marketing, communications, and retail initiatives.

• Using data and insight to drive performance, monitor results, and develop strong cases for support.

• Supporting branches and volunteers in delivering individual giving initiatives.

• Developing supporter journeys that encourage loyalty, growth, and long-term engagement.

• Ensuring all activities comply with fundraising legislation, best practice, and data protection law.

This is a hands-on, strategic role that will allow you to take ownership of your programme while collaborating across the Trust to deliver impactful campaigns and initiatives.

Is this role right for you?

This role will suit you if you are an ambitious, hands-on fundraiser who thrives in a small, collaborative teamwhere everyone is invested in the success of the whole organisation. You enjoy taking ownership, sharing ideas, and seeing things through to delivery, and you value open communication, mutual support, and a culture where colleagues are trusted to innovate and experiment.

You are likely to thrive if you enjoy balancing independent responsibility with teamwork, and if you are motivated by making a tangible difference rather than simply delivering outputs. You are curious, thoughtful, and practical, and you are happy to contribute beyond your immediate remit to help the organisation succeed.

If you are looking for a role where collaboration, accountability, and purpose genuinely shape the way the organisation works day to day — and where your work will have a visible impact on the lives of greyhounds and the supporters who make that possible — this could be a very good fit.

Why join us?

• Be part of a compact, passionate, and close-knit team.

• Lead the development of a dedicated individual giving programme.

• Work in a medium-sized, agile charity with a strong sense of purpose and financial stability.

• Play a key role in growing support and enabling more greyhounds to be cared for and homed across the UK.

Night Supervisor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Supervisor

Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements. 

About the Role

Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.

Some Key Responsibilities Include:

• Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
• Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
• Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
• Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities
• Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery
• Lead, motivate, and manage teams effectively, with or without prior formal people management experience

About You

We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:

• Understanding and/or experience to provide high quality, person centred support
• Ability to work independently and taking responsibility for the night service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements. 

This is an opportunity for an experienced manager to head up the organisation's Casework team. It will be a chance to provide advice and guidance, safeguarding oversight, line management and supervise other Caseworkers across the organisation. 

The role will support the oversight and delivery of our weekly Advice and Support Hub in both Brent and Croydon (Wednesday 5pm-8m and Thursday 4.30pm-8pm).The role will suit a dynamic, supportive, and enthusiastic manager with a deep understanding of the challenges young refugees and asylum seekers face in London.   

Hybrid working with minimum 40% in-person attendance at one of our London offices (2 days per week for full-time staff, pro rata for part-time), with occasional travel to our other offices. To be agreed with line manager - 1 x Evening per week at an activity on either a Wednesday or Thursday (day to be confirmed, so availability for either scenario is required). Occasional on call evening safeguarding cover may be required.

Why Access Social Care Exists 

Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.

What we do 

Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.

About the role 

The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.

The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.

Responsibilities

1. Financial Management and Reporting

• Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
• Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
• Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
• Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
• Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
• Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
• Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
• Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
• Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
• Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
• Oversee accounts payable and receivable.
• Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
• Manage all banking relationships.

2. Policy and Procedures

• Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
• Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.

3. IT, Contracts & Data Protection

• Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
• Support the COO in drafting and implementing ASC’s IT strategy.
• Tender and manage SLA and relationship with external IT provider.
• Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
• Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
• Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
• Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
• Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
• Work with COO in response to reactive data protection issues and incidents

4. People Management

• Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
• Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
• Contribute to creating a collaborative team culture aligned with ASC’s values. 

5. Other Responsibilities

• Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Personal attributes you will have

Essential:

• Purpose driven with a commitment to our mission and values
• Commitment to working within the principles of equity, diversity and inclusion
• Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
• Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
• Dependable, resilient with the ability to remain composed and effective under pressure.
• Self-motivated, resourceful, and proactive in taking initiative.

Experience you will have

Minimum

• Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
• Experience of contract and SLA management, including reviewing and monitoring provider performance.

Essential

• Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
• Line management experience supporting the performance and development of team members.
• Experience of overseeing IT services or outsourced IT support arrangements.

Desirable

• Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.

Skills you will have

Essential

• Strong numerical and analytical skills to effectively analyse financial reports
• Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
• Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
• Able to produce accurate and reliable work.
• Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
• Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.

Knowledge you will have gained

Minimum:

• Working towards qualification in ACA, ACCA, CIMA or experience to this level.

Essential:

• Practical knowledge and understanding of management accounting principles and techniques.
• In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes. 

Desirable: 

• An understanding of Data Protection law and practice 

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:

• An up-to-date CV
• A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification

If you want support applying, contact us.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process

If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.

Closing date: 23:59 on Monday 9th February.

Interviews will take place on Monday 2nd March & Tuesday 3rd March.

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Grants Manager.

This role will provide the right candidate with a rare opportunity to implement, embed and oversee the delivery of the Charity’s £2.5 million dedicated grant programmes from pre to post award.

Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors.

This is a unique opportunity to work within the hospital environment where the projects we fund are delivered, supporting clinical staff to access funding to directly improve patient care. You will be vital in cultivating these in-hospital relationships.

This role will be key, as continue our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team.

We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.

Main responsibilities

Grant Management & Compliance

• Oversee the delivery of the charity’s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to <£0.5M).
• Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes.
• Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement).
• Ensure grant making processes reflects and champion current best practice.
• Develop and implement a Grants Advisory Committee.

Relationship & Stakeholder Management

• Build relationships with key stakeholders within University Hospital Southampton NHS Trust (UHS), including senior health professionals, executive team members, partners and beneficiaries.
• Work to embed the grants programmes within the hospital environment and work with UHS staff to support them in access funding through working within the hospital and regular visits to clinical areas.
• Act as primary liaison for the Charity’s grant making responsibilities, ensuring alignment with charitable objectives and 2024-2027 strategic mission 
• Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals.
• Represent the organisation at meetings, attending hospital site visits, events and other external facing activities as required.
• Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events).

Strategic Planning & Funding Prioritisation

• Lead the development of the Charity’s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the Charity’s mission and future goals.
• Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement).
• Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests.
• Identify new grant opportunities and potential partnerships to diversify funding streams.
• Maximise grant impact by contributing to the business planning process.

Evaluation, Reporting & Impact

• Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio.
• Develop and implement an evaluation framework for the charity’s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved.
• Use data and insights to inform the continuous improvement of grant-making practices and programme development.
• Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate.
• Support the Grants and Impact Officer.

General

• Support the line management and continuing professional development of the grants team.
• Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities.
• Support the wider work of the organisation, contributing to all staff events/meetings as required.
• Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports.
• Support EDI journey.

Knowledge and experience

• Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment.
• Demonstrable track record of contributing to organisational strategy.
• Demonstrable track record of utilising grants management systems.
• Demonstrable track record of budget management.
• Proven ability in managing impact measurement of charitable programmes.
• Proven ability in Committee Management.

Skills, abilities, and behaviours

• Strong attention to detail.
• Financially proficient.
• IT proficient.
• Excellent problem solver.
• Excellent communication skills with the ability to build relationships with a wide range of stakeholders.
• Strong strategic thinking with excellent leadership skills and experience in managing and developing others.
• A passion for the Charity’s mission and a commitment to delivering high-impact programmes that enhances patient care.