Care management jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Safe Ground Programmes Manager
Location: Based within HMP Forest Bank, Manchester. Step Free access is not available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site. Hybrid working is permitted with an option of up to 2 days working from home when appropriate.
Salary: £36,000
Shift Pattern: 37.5 hours per week Monday to Friday 07:30 - 17:30. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers.
About the Role
We are seeking a Safe Ground Programmes Manager to lead our newest family service based in HMP Forest Bank. This is an ideal opportunity if you are seeking a hands on role within a prison setting, are confident working in complex environments, and want to create meaningful change within punitive systems. You will lead a multidisciplinary team delivering high quality, therapeutically informed, arts-based work with men in prison and their families. You will work directly with participants to deliver structured group programmes and provide relational, anti-shame, anti-punitive support in a custodial environment.
In this role, you will support the leadership of the service, providing line management and oversight to ensure high quality delivery for our participants. The team delivers our NFI‑approved national programmes, Fathers Inside and Man Up, designs bespoke visits and family interventions, and develops a new, dynamic counselling provision. The role requires leadership experience managing a diverse team, with line management responsibilities to support, enable, and empower staff to deliver high‑quality support to participants and their families. You will work closely with prison and Sodexo colleagues, as well as internal SIG teams, to ensure innovative, safe, anti‑punitive service delivery.
Key Responsibilities Include:
-
Line management and leadership of a small team, offering guidance and support throughout the employee lifecycle, and fostering a supportive leadership culture focused on staff wellbeing, learning and development
-
Encourage productivity, engagement, and wellbeing through regular check-ins, training, meetings and supervisions
- Support day-to-day running of the service and programme delivery
-
Ensure high-quality facilitation and counselling, and consistent participant engagement
- Monitor performance, reporting and KPI delivery
- Ensure risk management and compliance processes are followed
- Maintain quality standards in line with Safe Ground and NFI requirements
- Coordinate programme schedules, logistics, and delivery cycles
-
Build effective working relationships with prison staff and partners that promote anti-shame, anti-punitive practice
Why work with Safe Ground Prisons?
At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame.
Working with Safe Ground means working differently. It’s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Want to find out more? Follow this link!
Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance.
About You
This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity, and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances that have led to them being imprisoned.
We’re seeking someone who has a genuine passion for making a difference to lives and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals and as a team, whilst providing practical solutions to challenges that arise. You will be knowledgeable about the criminal justice system and have experience of delivering programmes within custodial or complex environments. We’re looking for someone who can build rapport, trust, and create an environment that allows individuals to grow their skills and experience, and develop as individuals.
- Previous experience of programme delivery within the criminal justice or custodial settings essential
- Facilitation experience with groups of participants with complex needs
-
Ability to provide high-quality leadership support and line management to staff
-
Ability to motivate and empower a team to achieve KPIs
-
Ability to challenge harmful practice and create culture shifts within the Criminal Justice System
-
Confident in managing day-to-day service operations and supporting staff with daily tasks, caseloads and the overall running of the service
-
Ability to work flexibly to meet the demands and needs of the service, for example providing an emergency on-call service as and when required
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
-
Alignment with values such as anti-shame, anti-punitive practice, and relational working, alongside Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for commencing on the 21st of July and 2nd Stage interviews for the 9th of August.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
An exciting opportunity has arisen for a Placement Manager to join our Business Commissioning and Placements Team. This role of Placement Manager is key to the successful management of children’s placements across school residential, neurorehabilitation and community rehabilitation services (UK and International).
You will provide centralised administrative support during a child’s placement, coordinating effective and timely communications between internal and external stakeholders from pre-admission through to discharge.
Staff benefits include, shuttle bus, and more… Read more below
This role is not open for sponsorship.
Role Requirements
- Work in collaboration with the Senior Placement Managers and multidisciplinary team to manage the child’s pathway from the time they are accepted for admission, through their care pathway and discharge.
- Work with Senior Placement Managers and Senior Business Development & Commissioning Manager to ensure the package and contract issued to funders is appropriate for the child’s needs and is regularly reviewed to ensure the care needs.
- Work with multi-disciplinary teams across school and child and family services to ensure that all clinical and contractual requirements for the child are comprehensively managed.
- Escalate complex and unresolved issues for support to ensure a positive outcome.
- Ensure the parents/guardians, multidisciplinary team are aware pre-admission and throughout the admission of the arrangements for the admission, including length of stay and discharge plans.
- Take on the lead role for discharge coordination for children and young people accessing neurorehabilitation and step-down placements. Proactively plan discharges including liaison with multiagency teams required to take over care. Where appropriate, chairing discharge planning meetings.
For more detail, please see the Duties and Responsibilities in the candidate briefing pack.
Interview Date: Tuesday 7th and Wednesday 8th July 2026
PLEASE READ CAREFULLY – ‘How to Apply’
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
Terms and Conditions
As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment. Whilst we do not directly match NHS terms, we offer a competitive salary and a range of staff benefits.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.
£30,784.00 per annum, working 40 hours per week.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
There are 5 hostels in the cluster ranging from high, medium to low support which are all based in the borough of RBKC. The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough.
Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.
The fixed term contract is for 6 months.
What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Team: Retail
Location: Caernarfon
Work pattern: 21 hours on a rota basis (to include weekends)
Salary: Up to £14,018.52 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Assistant Shop Manager:
- To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
- To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.
About the retail team:
- Our retail operation consists of over 80 charity shops
- Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we’re looking for in our Assistant Shop Manager:
- Demonstrable learning and experience from working in a relevant retail environment
- Experience and/or understanding of working to sales targets
- Experience of cash reconciliation and financial controls
- Ability to motivate and manage a team of employees and volunteers
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 15th June 2026
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
We are looking for a highly organised, detail oriented and dynamic Project Manager for Assurance & Improvement. In this role you will plan, coordinate, and support delivery of national audit, assurance, and continual improvement activity. Using effective project management, you will ensure that audits, quality assurance, non-conformance actions, and improvement plans are tracked, reported, and delivered to agreed standards and timescales.
This is a part-time role (20 hours per week), home based, with proposed working hours of 10am-2pm Monday-Friday. These hours are subject to negotiation with the successful candidate; working Monday - Friday is a requirement of the role.
This role is a new opportunity to work as part of Victim Support's Quality & Compliance team, supporting the team to oversee and improve the quality of Victim services across England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Project Manager for Quality & Compliance, you will provide support across the team's functions, including audit and compliance data reporting, and will lead on driving continual improvement projects.
Key Responsibilities
- Audit Support - Provide project management support for the delivery of internal audits and associated audit improvement plans.
- Non-Conformance - Produce data and management information relating to areas of non-conformance, and lead national projects aimed at improving compliance
- Quality Assurance and Case Review - Conduct dip sampling, quality assurance activity, and case reviews to test compliance against standards.
- Continuous improvement - Proactively drive continual improvement activity and provide project management support for improvement initiatives
- Process Improvement - Improve the efficiency and effectiveness of processes and procedures by identifying areas for improvement
- Stakeholder Engagement - Engage effectively with stakeholders to deliver key improvement projects and strengthen compliance.
- Administrative Support - Provide comprehensive administrative support to Quality & Compliance meetings.
- Team Support - Develop cross-functional knowledge across the department and provide cover for the Quality & Compliance Team during periods of absence.
About You
Ideally, you will hold a relevant professional qualification in project management, continual improvement or audit, and have knowledge & understand of project management, audit principles & quality assurance.
You will need:
- Project Management - Proven experience of managing and delivering projects to the defined outcomes within quality, time and cost limits.
- Organisation Skills - Highly organised and flexible with the ability to manage complex work streams on an ongoing basis to achieve high quality results.
- IT & Data Skills - Strong analytical skills with high proficiency in Microsoft Office (particularly Excel) and an ability to interpret, analyse and present complex information and quality & performance data
- Stakeholder Engagement - Experience of working collaboratively with leaders, managers and staff at all levels to influence change.
- Collaborative Working - Ability to work effectively with colleagues across the organisation, drawing on skills and support to ensure delivery against deadlines and targets.
- Communication - Excellent attention to detail and strong written communication skills, including the ability to produce clear summaries and project overviews.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation, and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We are looking for a Data Management Officer to support the effective use of organisational databases and systems, working closely with the Data Quality Improvement Manager. The role will play a key part in supporting colleagues to access and use data systems effectively, administering platforms including StaySafe, and contributing to organisation-wide reporting.
The postholder will support service delivery by ensuring data quality, maintaining systems, and providing accurate reports to managers and senior leadership, helping inform decision-making across the organisation.
Applicants should have experience working with Microsoft Office systems and CRM databases, with a strong understanding of the importance of data quality and attention to detail. You will need good communication skills, the ability to work independently and collaboratively, and a proactive approach to improving ways of working.
The role will involve:
- Supporting staff with access to and use of databases and systems
- Acting as a first point of contact for database queries
- Maintaining dashboards and carrying out data quality checks
- Administering the StaySafe lone working system and supporting staff to use it effectively
- Producing regular and ad-hoc reports to support service delivery and organisational performance
- Delivering database training and supporting continuous improvement in data processes
Closing date: Sunday 21st June (11:59pm)
Likely interview date: Tuesday 30th June
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
Registered Charity
101 - 500
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
Thank you!
Service Manager - Part time
Location: Northamptonshire
Salary: £21,600 per annum
Vacancy Type: Permanent, Part Time
About The Role
We’re launching a brand-new Day Rehab Programme in North Northamptonshire and are looking for a Service Manager to help shape and lead it from the ground up. This is a part-time role (21 hours per week, with flexible working patterns available), offering the chance to build a service that will make a real difference in people’s recovery journeys.
You’ll also support the development of a new LERO, helping it grow towards independence and sustainability, while working closely with the Regional Manager and wider partners.
What you’ll be doing
This is a hands-on leadership role where you’ll balance operational delivery with strategic input.
- Lead delivery of the Day Rehab Programme (Self-Help Addiction Recovery model)
- Support the setup and development of a new LERO service
- Line manage a Lead Counsellor, Administrator, and LERO staff
- Work with the Regional Manager on strategy, business planning, and service improvements
- Build and maintain strong relationships with commissioners and key stakeholders
- Ensure accurate data, timely reporting, and full audit compliance
- Monitor performance against service level agreements and targets
What We're Looking For
You'll be confident leading services in a fast-moving environment, with the ability to support both people and performance.
- Experience in service management within health, social care, or substance misuse
- Strong leadership and team management skills
- Confidence working with data, reporting, and compliance frameworks
- Ability to develop partnerships and work collaboratively with external stakeholders
- A proactive, organised, and solutions-focused approach
- Commitment to safeguarding, quality, and continuous improvement
As this is a part-time role, it may particularly suit a practising counsellor, therapist, or other health and social care professional who wishes to combine service leadership with an existing private practice or portfolio career. However, we welcome applications from all candidates who can demonstrate the skills, experience, and availability required for the role.
No two days will be the same, you might be shaping service delivery in the morning, supporting your team through supervision in the afternoon, and reviewing performance data or meeting commissioners later in the day.
Some flexibility is required, including occasional evening or weekend work, and travel within the region may be necessary.
This is a rare opportunity to help design and embed a brand-new service from day one. You’ll play a key role in shaping recovery pathways, building a strong team culture, and ensuring high-quality support for service users.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
- Flexible working
- Training and development opportunities
- BHSF Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As one of the UK's best employers, we believe in putting people at the heart of everything we do. We are looking for an experienced and proactive Animal Care Tutor, to join Inscape House School
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
We believe that everyone deserves a chance to learn and space to thrive and that the right education can change lives. You’ll help break down barriers to education for young people, helping them learn and grow at their own pace.
The Role
Inscape house school is recruiting for a tutor to to deliver Animal Assisted Intervention (AAI) and teach animal care, welfare, and related work experience skills to students within our secondary provision. The Animal Assisted Intervention Tutor will design and deliver accessible, meaningful and aspirational animal-care and AAI-based learning opportunities, including accredited qualifications such as BTEC and/or ASDAN in Animal Care (or similar).
Inscape House School is a non-maintained ASC specialist day school for children and young people aged 5 to 19 years. It is part of the Together Trust, a charity that has been providing care, education and support in the Northwest of England since 1870. The post holder will be a member of Inscape House School on the Cheadle campus.
Hours: 37.5 Hours
Contract - Permanent
Location: Inscape House School, Cheadle, Stockport
Reports: Deputy Head Teacher
Responsibilities Include but are not exhaustive;
Teaching
- Work flexibly and adapt teaching strategies to ensure animal care and AAI content is accessible, inclusive, and responsive to individual learner needs.
- Embed Tier 1 universal support strategies within practical animal-care and AAI sessions to meet the diverse needs of learners with autism.
- Deliver accredited qualifications, including BTEC and/or ASDAN programmes in Animal Care (or similar), and support learners to build evidence for assessment portfolios.
Management of Staff
- Effectively deploy Education Assistants (EAs) to facilitate learning, ensuring that all support positively impacts on the development of every pupil’s independence.
- Work with colleagues to support students to plan, carry out and reflect on animal care routines and structured AAI activities.
Curriculum Knowledge
- Have a secure knowledge of animal care, animal welfare and husbandry practice, and associated curricula (e.g. BTEC/ASDAN Animal Care or similar).
- Be able to foster and maintain pupils’ interest in your preferred key stage and subject, and address misunderstandings.
- Demonstrate an understanding of and take responsibility for promoting high standards of functional literacy, articulacy, and the correct use of Standard English and Numeracy within the context of animal care (e.g. care plans, observations/record sheets, measuring feed, timetables and routines).
Accurate and productive use of assessment
- Know and understand how to assess pupil progress, including appropriate statutory assessment requirements.
- Make use of formative and summative assessment to secure pupils’ progress.
- Use progress data to monitor progress, set targets and plan subsequent lessons.
Professional Communication
- Attend and contribute to pupils’ review meetings and multi-disciplinary team meetings.
- Work with pupils, families and the multi-disciplinary teams to identify pupil centred goals.
- Demonstrate skill in communicating with pupils with autism and a range of physical, cognitive, and communication difficulties.
Training
- Comply with the school’s mandatory training requirements.
- Attend conferences and meetings including professional shows as required.
- Attend external and internal training courses as agreed for continual professional development and meeting appraisal objectives.
- Read current literature on autism and special educational needs and to disseminate information to the rest of the staff team.
About You
- Experience in animal care/animal welfare (e.g. kennels, stables, farms, rescue, shelters, zoos, veterinary environments, or education-based animal provision)
- A recognised teaching qualification (PGCE, CertEd) QTS/QTLS
- Vocational Qualifications:
- A Level 3 (or higher) qualification in Animal Care, Animal Management, Animal Science, Equine Management, or a related subject (or equivalent substantial industry experience).
- Evidence of relevant training such as animal welfare, safe handling/restraint, infection control, risk assessment, and/or Animal Assisted Intervention practice.
- Experience of successful work with pupils displaying challenging behaviour.
- Ability to identify, clarify, prioritise and solve problems as they arise.
- The ability to use information technology to communicate with others, track academic progress and share planning and resources.
- Knowledge of Safeguarding and Keeping Children Safe in Education.
- Knowledge and understanding of strategies for inclusion and equal opportunities.
- Knowledge of Health and Safety expectations affecting children and adults across the school
Benefits
- Eligible for Teachers’ Pension Scheme and its associate Death In Service benefit
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you
This role will expire 31st May - Please do apply soon as we have the right to close the role early.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
Registered Charity
501 - 1000
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as a Registered Manager.
Location: Bath Road, Swindon
Full-time, 35 hours per week
Join the Team!
Our Bath Road Service is a CQC‑registered residential home providing long‑term accommodation for up to 10 people with severe and enduring mental health needs. We support individuals with daily living skills, personal care, financial management and rehabilitation, while encouraging active engagement within the local community.
We are seeking an experienced and passionate Registered Manager to lead the service and ensure the delivery of high‑quality, person‑centred care.
How you will make a difference as a Registered Manager:
As Registered Manager, you will be responsible for the overall management of the service, ensuring compliance with CQC regulations and organisational policies while leading, motivating and developing your staff team.
Key Responsibilities:
- Deliver safe, personalised services through assessment, person‑centred planning and regular outcome‑focused reviews
- Develop and maintain high‑quality, aspirational support plans
- Implement safe systems of work, including personal safety and lone‑working procedures
- Ensure accurate and high‑quality recording on the Rethink Information System, supporting staff in its effective use
- Manage incidents, accidents and complaints in line with policies and regulatory requirements
- Act as the service Safeguarding Lead, maintaining strong professional relationships with safeguarding partners
- Provide effective line management, including supervision, performance, conduct and attendance management
- Recruit and retain a skilled workforce in line with safer recruitment practices and Equality legislation
Essential Skills and Experience:
- Achieved or working towards a Level 5 Diploma in Leadership in Health & Social Care (or equivalent)
- Experience in an operational management role within health or social care
- Strong knowledge of CQC standards, legal responsibilities and person‑centred care
- Proven experience supervising, leading and managing staff
- Direct experience supporting people with severe and enduring mental illness
- Experience working with statutory agencies and external professionals
If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you.
Registered Charity
501 - 1000
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Thank you!
Location (UK): Home-based with travel as detailed below.
Hours: Full-time, 35 hours per week, occasional weekend and evening work.
Salary: £30,635 per annum (rest of UK)
Benefits: Read more about the excellent benefits we offer on our profile page.
Contract type: Fixed term maternity cover until September 2027.
Travel: Regular travel into Manchester as well as occasional travel across North West England (e.g. Liverpool), North Wales, North East England (e.g. Newcastle), and the UK for meetings, residentials and events as needed.
Closing date: 23:59 hours, Sunday 28 June 2026
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you passionate about improving the lives of children, young people and their families?
Are you experienced in creating inspiring programmes and offering life-changing one-to-one support?
Are you committed to putting children and young people at the heart of decision-making?
About the role
We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service.This role will be based in the North West, as a homeworker, but will also support service delivery across the UK.
As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally.
You will help young people living with arthritis to build their confidence, make friends, and achieve their personal goals.This will be achieved by providing one-to-one support, linking young people and families to a community of peer support, and working with volunteers to co-deliver self-management activities.
You will also co-design an exciting programme of online and in-person events, youth voice opportunities, and digital content. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary team partners to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth.
About you
If your knowledge, skills and experience include the following then we would love to hear from you:
- Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care, with a passion for improving the lives of both children and young people as well as their families.
- Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management.
- Experience of taking a person-centered approach when providing support.
- Experience of using a community development/youth work approach to co-design and deliver a quality service /project that is inclusive, inspiring and makes a difference.Engaging colleagues, funders, supporters and partners to make it happen.
- Knowledge and experience of safeguarding and safe working policies and procedures.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting vulnerable young people to overcome adversity and achieve their potential? Do you have the ability to build trusted relationships with young people facing complex challenges and help them make positive changes in their lives?
If so, St Giles Trust is looking for a Keyworker to join the multi-agency Power2 Team in Wolverhampton, delivering intensive mentoring and support to children and young people aged 10–25 who have experienced trauma, exploitation, instability, or other significant vulnerabilities.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Service
The Power2 Team is a multi-agency, multidisciplinary service that brings together specialist professionals to support children and young people who are at risk of exploitation, serious youth violence, criminal involvement and other harmful outcomes.
Using trauma-informed, strengths-based and relational approaches, the team works closely with young people, families, communities and partner agencies to improve wellbeing, increase resilience and create safer futures.
About this key role
You will provide intensive one-to-one mentoring and group-based interventions to vulnerable and at-risk young people, helping them to identify and achieve positive goals while reducing the risks they face.
Working as part of a collaborative multi-agency team, you will build trusting relationships with young people and their families, coordinate support, and ensure that the voice of the child remains central to all interventions.
You will:
- Deliver trauma-informed mentoring, group work and targeted interventions that support young people to build resilience, confidence and positive aspirations
- Develop and deliver individual support plans using strengths-based and restorative approaches
- Work closely with families and partner agencies to coordinate effective support
- Identify and respond to safeguarding concerns and risks relating to exploitation, serious youth violence and criminal activity
- Support young people to engage with education, training, employment and community opportunities
- Maintain accurate records and contribute to monitoring and evaluation activities
- Promote the voice, choice and participation of young people in decisions affecting their lives
What we are looking for
- Personal lived experiences similar to those of the target client group
- Experience of engaging positively with young people and families
- Experience delivering one-to-one support, mentoring or advocacy
- Experience facilitating group work and structured interventions
- Ability to build trust with individuals who may be reluctant to engage or have complex needs
- Knowledge of child criminal exploitation, county lines, gang involvement and grooming
- Understanding of trauma-informed practice and safeguarding
- Ability to assess risk and implement appropriate interventions
- Strong communication, relationship-building and organisational skills
- Experience working with partner agencies and multi-disciplinary teams
- Ability to maintain accurate records and work towards targets
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. An Enhanced DBS Check with children’s barred list is required for this Role-But there is not an expectation it will be ‘clean’- St Giles employs many people with convictions.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 26 June 2026 at 9am.
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Thank you!
We're looking for an organised, kind and resilient Support Worker to join our Learning disabilities service in Hertfordshire.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).
Rota pattern, covering early and late shifts, 7 days per week. Also sleep-in duties.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required
Desirable:
- Experience of working with people with Learning Disabilities and Autism
- Experience of working with vulnerable adults in a residential setting.
- Knowledge of safeguarding policies and procedures and how to raise a concern
- Experience of co-producing support plans and individual risk assessments with vulnerable adults.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Thank you!
Service Manager
Salary: £19,752 pro rata (£29,628 FTE) £15.19 per hour
Hours: 25 hours per week Monday to Friday, 8:30am to 1:30pm
Location: Dove Lodge, Littlehampton, West Sussex (mainly office based with occasional hybrid if and when agreed)
Contract: Permanent (Subject to funding)
Closing date: Midnight on Tuesday 7 July 2026
Interviews: We anticipate holding interviews on Wednesday 15th July 2026.
Every day, elderly and vulnerable residents across the Arun District rely on Arun Community Transport to get to their doctors, hospitals and social activities. For many of them, our volunteer drivers are more than transport, they are a lifeline.
We are looking for a Service Manager to take overall operational responsibility for our busy office and the service that makes this possible every morning. This is a hands-on, varied role with genuine community impact. You will oversee our booking and transport management system, ensure vehicles and drivers are safe and compliant, look after our members and their experience of the service, and lead a small, dedicated team of paid staff and volunteers.
No two days are alike. You will need to be organised, calm under pressure and someone who genuinely cares about the work we do. In return you will join a passionate, community-rooted organisation and play a central role in keeping it running.
What you will be doing
-
Taking overall operational responsibility for the service, including scheduling, compliance, systems and member experience
-
Leading our Administrator and a team of office and driver volunteers
-
Overseeing our booking and transport management system, ensuring it runs effectively and that all records are accurate
-
Keeping our Wheelchair Accessibility Vehicle and all driver vehicles safe, insured and compliant
-
Working closely with the CEO to develop and improve the service
What we are looking for
-
Experience in an operational, scheduling or coordination role
-
Experience leading or supervising a team, paid or voluntary
-
Highly organised, calm under pressure and confident with digital systems
-
A genuine commitment to making a difference in the local community
-
Experience in the charity or community transport sector is desirable but not essential
We anticipate holding interviews on the Wednesday 15th July 2026.
The client requests no contact from agencies or media sales.
Thank you!
This is an excellent opportunity for an experienced manager who enjoys working creatively to bring people together to achieve shared goals. As VCSE Alliance Partnerships Manager, you will lead a high-profile programme of work that supports collaboration across the voluntary, community and social enterprise (VCSE) sector and strengthens its impact and influence within the Bristol, North Somerset, and South Gloucestershire (BNSSG) health and care system.
If you are a confident relationship builder, comfortable working in complex and changing environments and motivated by improving outcomes for communities, we would love to hear from you.
This is an excellent opportunity for an experienced manager who enjoys working creatively to bring people together to achieve shared goals. As VCSE Alliance Partnerships Manager, you will lead a high-profile programme of work that supports collaboration across the voluntary, community and social enterprise (VCSE) sector and strengthens its impact and influence within the Bristol, North Somerset, and South Gloucestershire (BNSSG) health and care system.
If you are a confident relationship builder, comfortable working in complex and changing environments and motivated by improving outcomes for communities, we would love to hear from you.
About the VCSE Alliance
Voscur is a co-founder and host of the BNSSG VCSE Alliance and plays a key leadership role through the Alliance Steering Group.
The VCSE Alliance is a collaborative network of VCSE organisations working across BNSSG. Its mission is to improve the health and wellbeing of people and communities by enabling the VCSE sector to influence decisions and work alongside the BNSSG Integrated Care System.
Launched in 2024, the Alliance has grown to include more than 200 participating organisations, with a wider reach of over 5,000 VCSE organisations across the region.
Funded by the Assura Community Foundation, this programme of work will build on the Alliance’s early successes by strengthening partnership working, developing evidence of the sector’s impact, and increasing VCSE engagement and influence across the health and care system.
About working at Voscur
Our strength is in bringing together people with a diversity of thought, experience, and backgrounds, who work together as an effective team. Who we are changes over time, but our culture remains open, positive, and collaborative.
We believe it's important to be empathetic and respectful in our work with colleagues, clients, partners, and the public. Our staff are engaged in and passionate about their communities, trusted and knowledgeable, and take the time to listen to and consider the perspectives of others.
The environment we work in is warm and welcoming. We have regular (optional!) social activities and celebrate our successes together.
Our main office space is in central Bristol, just on the corner of Queen Square - with easy access to the harbourside, the city centre, and public transport. Our staff also work flexibly across the city - with a regular presence at Knowle West Health Park, Easton Community Centre, and the Greenway Centre - as well as working from other community centres and operating flexible and hybrid working policies that allow staff to work from home when they need to.
You'll also get:
• Employer pension contributions at 7%
• 25 days pro rata of annual leave entitlement to use throughout the year…
• …plus all bank holidays, and an additional three days (pro rata) paid leave during our End of Year closure (25th December – 1st January)
• Flexitime – our standard meeting hours are 10:00 – 16:00. Some of our staff work compressed hours, arrange their schedule around childcare needs, or simply choose to start work at 10am each day.
• Access to a cycle to work scheme and a home and tech discount scheme
• Access to an Employee Assistance Programme.A
Voscur is a co-founder and host of the BNSSG VCSE Alliance and plays a key leadership role through the Alliance Steering Group.
The VCSE Alliance is a collaborative network of VCSE organisations working across BNSSG. Its mission is to improve the health and wellbeing of people and communities by enabling the VCSE sector to influence decisions and work alongside the BNSSG Integrated Care System.
Launched in 2024, the Alliance has grown to include more than 200 participating organisations, with a wider reach of over 5,000 VCSE organisations across the region.
Funded by the Assura Community Foundation, this programme of work will build on the Alliance’s early successes by strengthening partnership working, developing evidence of the sector’s impact, and increasing VCSE engagement and influence across the health and care system.
ABOUT WORKING AT VOSCUR
Our strength is in bringing together people with a diversity of thought, experience, and backgrounds, who work together as an effective team. Who we are changes over time, but our culture remains open, positive, and collaborative.
We believe it's important to be empathetic and respectful in our work with colleagues, clients, partners, and the public. Our staff are engaged in and passionate about their communities, trusted and knowledgeable, and take the time to listen to and consider the perspectives of others.
The environment we work in is warm and welcoming. We have regular (optional!) social activities and celebrate our successes together.
Our main office space is in central Bristol, just on the corner of Queen Square - with easy access to the harbourside, the city centre, and public transport. Our staff also work flexibly across the city - with a regular presence at Knowle West Health Park, Easton Community Centre, and the Greenway Centre - as well as working from other community centres and operating flexible and hybrid working policies that allow staff to work from home when they need to.
You'll also get
• Employer pension contributions at 7%
• 25 days pro rata of annual leave entitlement to use throughout the year…
• …plus all bank holidays, and an additional three days (pro rata) paid leave during our End of Year closure (25th December – 1st January)
• Flexitime – our standard meeting hours are 10:00 – 16:00. Some of our staff work compressed hours, arrange their schedule around childcare needs, or simply choose to start work at 10am each day.
• Access to a cycle to work scheme and a home and tech discount scheme
• Access to an Employee Assistance Programme.
Registered Charity
11 - 20
Our work aims to improve the quality of life for Bristol communities by providing the infrastructure to ensure the local VCSE sector can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Please note, this is a 12 month fixed term contract (materity leave cover). The salary for this post is £47,043 (for London, including London weighting) or £45,373 (for Cardiff, including regional weighting).
This role can be based in our Stratford Office (2 Redman Place, Stratford Cross, London E20 1JQ) or our Cardiff Office (Suite 1, 9th Floor, Brunel House, 2 Fitzalan Road, Cardiff, CF24 0EB)
This role requires a Disclosure and Barring Service (DBS) check.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
This is a rare opportunity to step into a high-impact role at the heart of Mind's Social Impact Directorate.
We bring together teams across policy, campaigns, research and evaluation, systems insight, equity partnerships, national services, network relations, and communications, including our work in Mind Cymru. Together, we work to drive meaningful change in mental health through insight, influence and delivery. Our work is ambitious and complex, and we're continually evolving how we plan, connect and deliver that work.
As our Impact Directorate Operations Manager (maternity cover), you'll sit at the centre of this, working closely with senior leaders and teams across the directorate to ensure our priorities are clear, coordinated and delivered with momentum, while connecting into the wider organisation where needed.
We're looking for someone who can do more than just keep things running smoothly. Yes, this role is about excellent operational grip, planning and delivery but it's also about connecting people, energising teams, and helping to create a bold, collaborative culture where great work can thrive.
You'll play a pivotal role in:
-Turning strategy into action, supporting teams to plan and deliver effectively
-Joining the dots across programmes and teams, bringing clarity and alignment
-Shaping how we work, strengthening systems, processes and ways of collaborating
-Creating the conditions for great work, where people feel connected, supported and able to do their best
This is an influential role with visibility across the directorate and beyond. It's ideal for someone who thrives in complexity and enjoys making things work better.
Key duties and responsibilities
The post holder will:
Support delivery and performance across the directorate
-Bring clarity and structure to directorate priorities, ensuring alignment with Mind's strategy
-Monitor progress across programmes, tracking milestones, outputs, outcomes and budgets
-Identify risks, challenges and dependencies early, and support teams to address them
-Produce clear, insightful reporting to support senior leadership and governance decision-making
Support effective planning and programme management
-Work with teams to scope, plan and manage their work, including timelines, resources and dependencies
-Embed practical tools and approaches (e.g. Smartsheet) to improve visibility and coordination
-Help make complex work feel manageable by improving planning, prioritisation and flow
Act as a connector and trusted partner
-Build strong, trusted relationships across teams, directorates and the wider federation
-Bring people together to align priorities, solve problems and support decision-making
-Act as a trusted partner and sounding board to the Executive Director and directorate senior leadership team, helping maintain focus, momentum and connection
Strengthen governance and continuous improvement
-Support effective governance processes, including board and committee reporting
-Ensure performance, risks and impact are clearly understood and communicated
-Use data, insight and learning to improve how the directorate plans and delivers its work
-Identify opportunities to strengthen systems, processes and ways of working
Shape ways of working and culture
-Promote collaborative, inclusive and connected ways of working
-Help create a dynamic, open and supportive environment where people can do their best work
-Support teams through change with clarity, empathy and momentum
-Champion continuous improvement and a solutions-focused mindset
About you
You're someone who thrives in complex environments and enjoys bringing order, energy and connection to them.
You'll likely bring:
-Strong experience supporting delivery of complex programmes or portfolios
-Excellent project or programme management capability
-Proven ability to build relationships and influence at all levels, including senior leaders
-Confidence working across boundaries, connecting people, teams and ideas
-Strong judgement, balancing strategic thinking with hands-on delivery
-A commitment to collaboration, continuous improvement and inclusive ways of working
Most importantly, you'll care about how work gets done, not just what gets done.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
