Care management jobs
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We have an opportunity for a Supported Housing Officer - Extra Care to join our team in Newbury.
You'll be covering our two Extra Care Schemes in Abingdon and Hungerford and will be based in either our Newbury or Basingstoke office.
This is a hybrid role where you'll be working from the Extra Care Schemes 3-4 days a week, with a mix of home and office for the other days.
The role
Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs.
As a Supported Housing Officer - Extra Care you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our Extra Care schemes.
It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, safeguarding and low level ASB concerns, property inspections and compliance activities, managing lettings and local authority teams. You will be working closely with our care providers based at each scheme.
As a Supported Housing Officer - Extra Care you will be the main point of contact for customers and will be providing advice and signposting. You'll also arrange and encourage engagement in activities, helping people to live independently, safely and confidently.
To be successful in this role you will have:
· Experience in a Housing or Housing related role
· An understanding of supporting vulnerable people
· Experience of working with internal and external partners
· Empathy and resilience
· The ability to be self-motivated and highly organised
· Excellent collaboration and communication skills
If this sounds like the right opportunity for you, we'd love to hear from you. Apply now!
Day Service Manager for Kingston Eco Op
Lead a service that makes a real difference!
Eco-op provides person-centred activities, opportunities and support to help people with learning disabilities, mental health needs and neurodiversity build confidence, independence, wellbeing and meaningful community connections.
We are looking for someone to build on the successes of our manager who is retiring after 7 years in the role to take Eco-op (A project of Kingston Voluntary Action) into the next phase of its development.
If you are a proven manager with the ability to lead strategically, build partnerships and, above all, ensure the delivery of safe, high-quality services that place people at the heart of everything we do then please apply.
Join us and help create opportunities, choice and independence for local people while leading one of Kingston Voluntary Action’s most valued community services.
We're looking for someone who has:
- Proven experience managing teams and services
- A strong commitment to person-centred support and inclusion
- Excellent leadership and partnership-building skills
- Knowledge of safeguarding, risk management and Adult Social Care
- The ability to drive service development, manage resources and demonstrate impact.
Location: Kingston upon Thames
Salary: £39,330.00 FTE (£31,464 pro rata)+5% pension contribution
Hours: 28 hours
Contract: Permanent
We have an opportunity for a Supported Housing Officer - Extra Care to join our team in Bournemouth.
You'll be covering our two Extra Care Schemes in Andover and Bournemouth and will be based in either our Hurn or Blandford office.
This is a hybrid role where you'll be working from the Extra Care Schemes 3-4 days a week, with a mix of home and office for the other days.
The role
Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs.
As a Supported Housing Officer - Extra Care you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our Extra Care schemes.
It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, safeguarding and low level ASB concerns, property inspections and compliance activities, managing lettings and local authority teams. You will be working closely with our care providers based at each scheme.
As a Supported Housing Officer - Extra Care you will be the main point of contact for customers and will be providing advice and signposting. You'll also arrange and encourage engagement in activities, helping people to live independently, safely and confidently.
To be successful in this role you will have:
· Experience in a Housing or Housing related role
· An understanding of supporting vulnerable people
· Experience of working with internal and external partners
· Empathy and resilience
· The ability to be self-motivated and highly organised
· Excellent collaboration and communication skills
If this sounds like the right opportunity for you, we'd love to hear from you. Apply now!
Salary: £43,680
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise media and PR opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.
Contractually this role is London-based.
Benefits:
- 25 days annual leave pro rata based on the term of the contract
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Sunday 6 September at 23:59
Interview dates: 15th and 16th of September. Interviews will take place online via MS Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
The Role
Our media function at Hospice UK is critical to our mission to promote and protect hospice care for all.The Media and PR Manager leads our media strategy, helping to tell our story with ambition and impact – shaping conversations, building national influence and raising the profile of hospice care across the UK.
This post holder will have a sharp eye for a story, be a bold and instinctive media strategist and amplify the voices of people who need to be heard to change minds influence political decision makers and put Hospice UK at the forefront of the debate.
The Team
You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.
The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications.
You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Content and Brand Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate.
There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.
Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.
But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.
About You
You're a talented and ambitious media professional with a strong instinct for a story and a passion for creating impact. Whether spotting opportunities in a fast-moving news cycle, building trusted relationships with journalists, or developing proactive media campaigns, you know how to secure attention for the issues that matter.
You'll bring significant experience in media, PR or communications, ideally within the charity, health, care or public sector, and have a proven track record of delivering media strategies that drive measurable results. You'll be equally comfortable pitching a compelling human-interest story, translating complex policy issues into engaging content, or providing calm, confident counsel to senior leaders during high-profile or sensitive situations.
We're looking for someone who is proactive, strategic and highly collaborative. You'll have excellent writing skills, strong media contacts (or the ability to build them quickly), and the confidence to influence stakeholders at all levels. Most importantly, you'll be motivated by the opportunity to elevate the profile of hospice care, ensuring Hospice UK's voice is heard in key national conversations and debates.
If you're excited by the prospect of shaping a new media function, working at the heart of an organisation that champions compassionate end-of-life care, and making a real difference through the power of storytelling and advocacy, we'd love to hear from you.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Care Manager
Reading, Calcot
£37,673.34
Permanent – Full Time (40 hours per week)
Monday to Friday (including some evenings and weekends).
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.
We are searching for a Care Manager to work alongside the management team to ensure the smooth opening of our new home, Friends Place, in Calcot, Reading. Our state-of-the-art care home will feature:
- 66 luxury bedrooms with ensuite wet rooms.
- A cinema for residents to enjoy movie nights and entertainment.
- A stylish salon offering professional pampering.
- A peaceful library for reading and reflection.
- A vibrant bar for socialising and relaxation.
- Our modern facilities are designed to create a warm and homely environment where residents feel safe, valued, and supported. Friends Place will be a vibrant, welcoming community, providing exceptional residential, dementia, and respite care.
Joining us as Care Manager, you will ….
- Support the General Manager in all aspects of the day-to-day running of the care home, providing leadership to the care team in promoting person-centred care.
- To lead, supervise, monitor and evaluate the care delivered to resident’s, checking legal requirements are met along with the high levels expected within the care home.
- Assist the General Manager in the implementation of specific projects ensuring consistency with charity strategy, vision and goals.
- Be responsible for ensuring that care home quality processes are completed in a timely manner and cross referenced as designated by the General Manager.
- Take the lead on the recruitment of staff and ensure staff are fully trained.
- Support the General Manager in staff supervisions and appraisals ensuring all are up to date and recorded.
- Conduct care home show rounds - taking enquires and conducting Moving-In assessments for new residents.
- Be actively involved in the marketing strategies in the home.
This is a great opportunity for an individual who is passionate about supporting older people to live well. You’ll be experienced in leading and managing a team of staff and will ideally have proven experience as a Deputy Care Manager or similar. Experienced in working with older people care services, you will have a good understanding of the ‘Care Certificate’ as well as the Care Standards Act and Health & Safety legislation.
Approachable and resilient, with a positive, professional and proactive attitude, you’ll be knowledgeable on the principles in sales and marketing and skilled in the recruitment and retention of staff. A problem solver with a forward thinking and up to date approach to current practice, you’ll be comfortable completing audits on day-to-day practice to identify scope for improvement and ensure that every resident receives a high standard of person-centred care.
This isn’t just a job; it’s about making a difference to older people’s lives every day.
In return for your hard work and dedication, you can look forward to a wealth of benefits:
- Group Pension Plan, with a 6% contribution from us.
- Generous annual leave.
- Wellbeing support through various initiatives, including an employee assistance programme.
- Learning, development, and progression opportunities.
- Monthly prize draw, with 3 prizes to be won.
- Retail discount schemes to make your salary go further.
- Access to loans at affordable rates, saving directly from salary and advance pay already earned.
- Health cash plans for you and your family.
- Cycle to work scheme.
- Long service awards that increase with length of service.
- Refer a friend to work for us and receive a £200 bonus.
- Free DBS checks.
Safeguarding:
Keeping everyone safe is one of the charity’s corevalues, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.
Criminal record checks:
As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome.
Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.
Equality, Diversity, and Inclusion:
Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same.
Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.
We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.
Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.
The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function’s processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention.
Key Responsibilities
Communication and networking
- Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way.
- Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters.
- Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits.
- Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs.
- Build good professional relationships with key stakeholders across the Foundation.
- Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries.
- Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery.
- Maintain sector knowledge, keeping up to date with developments in best practice.
Team management
- Line management responsibility of the Supporter Care Coordinator.
- Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard.
- Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant.
- Continually review and evaluate the remit of the function to identify any efficiencies that could be made.
- Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working.
- Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures.
Decision making, planning and problem solving
- Act as an ‘early warning system’ to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required.
- Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter’s request, and escalate where required.
- Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions.
- Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity.
- Be prepared to change working practices in time for new fundraising regulations and communicate this to the team.
Service delivery
- Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers.
- Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact.
- Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking.
- Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters.
- Manage complex and non-routine requests from supporters and colleagues.
- Regularly review and explore new systems and ways of working, seeking to continuously improve delivery.
Analysis and research
- Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future.
- Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Excellent project management skills.
- Able to set objectives, measure performance and achieve ambitious KPIs.
- Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels.
- Ability to gather, analyse and report on key metrics.
- Excellent communication skills both written and verbal.
- Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times).
- Ability to work systematically and accurately under pressure.
- Conveys enthusiasm and positive attitude, and able to inspire others.
- Passionate about the fundraising causes supported by Fundraising.
- Able to work on own initiative, make decisions independently, and think creatively and laterally.
- Excellent team player willing to be flexible to support colleagues in a busy environment.
Knowledge, experience, and qualifications:
- Previous customer service experience.
- Experience of Raiser’s Edge, or a relationship database.
- Experience of managing and motivating the Supporter Care function.
- Knowledge of fundraising operations.
Benefits
- Contributory Pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting people who have been bereaved by suicide?
We're looking for a Client Care Coordinator to be a key part of our team in delivering high-quality, client-centred support. You'll be the first point of contact for many people in our community seeking support, helping them through their journey with us from initial application through to the conclusion of their counselling.
We’re growing fast so we’re looking for someone with a hands-on approach and a can-do attitude!
About the role
As Client Care Coordinator you will:
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Handle email and SMS correspondence with clients relating to their counselling, with awareness of client needs and service policies.
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Answer the phone, responding with warmth and clarity to general or counselling queries, or directing calls to other members of the team as appropriate.
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Match clients with counsellors with the support of the Client Care Manager, and speak with clients over the phone to arrange sessions.
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Provide clients with all pre- and post-counselling information.
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Work closely with associate counsellors, supporting them to feel confident in their client work with us, and providing administrative assistance and contacting clients where needed.
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Support with onboarding new associate counsellors and ensuring systems are updated so they can begin client work.
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Monitor data relating to service activity on a weekly and monthly basis.
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Attend and participate in regular team meetings, as well as broader team meetings with the Service Team and Growth Team.
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Contribute to the ongoing development of the organisation by identifying opportunities to improve processes and systems.
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Provide administrative support to the wider team as needed.
About you
We're looking for someone with experience of working in an administrative and client-facing role, ideally in a mental health and/or counselling setting. Above all, you will have excellent interpersonal skills, including a warm, empathetic manner on the telephone and in writing; a high level of organisation and attention to detail; confidence in using digital platforms like HubSpot; and the ability to work independently and as part of a team. Training will be given to the right candidates.
If you like the sound of what we stand for and our mission, are passionate about mental health, and would like to work within a fast-paced environment, then we’d love to hear from you!
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check. Training will be given to the right candidates.
Supporting people bereaved by suicide
The client requests no contact from agencies or media sales.
Do you want to make a difference to the lives of our residents while developing valuable skills and experience in social care?
We're looking for compassionate, reliable and motivated individuals to join our team at Chichester Road is a CQC-registered care home and support residents to live with dignity, independence and wellbeing
As a Care Assistant, you will play a vital role in delivering hands-on personal care and support to residents, helping them to live safely, comfortably and with dignity.
You will work as part of a supportive team to ensure residents receive high-quality, person-centred care in line with their individual support plans.
Key responsibilities include:
- Providing personal care and physical support to residents, including assistance with washing, dressing, mobility and daily living tasks.
- Supporting residents to maintain their health, wellbeing and independence in a safe care environment.
- Encouraging and enabling residents to access health, social and personal care services.
- Supporting residents with day-to-day routines and promoting choice, dignity and respect at all times.
- Working in line with individual care and support plans that reflect residents’ recovery goals, identity and needs.
- Observing, recording and reporting changes in residents’ physical or mental health to senior staff.
- Supporting a clean, safe and welcoming environment in line with CQC standards and organisational policies.
- Working collaboratively with colleagues, including Support Workers, healthcare professionals and external agencies.
- Promoting safeguarding, equality, diversity and inclusion in all aspects of your work.
The service operates on a 24/7 rota basis, including days, evenings, nights, weekends, bank holidays and sleep-in shifts. Flexibility is essential to meet the needs of the service.
About You
We are looking for a dedicated, hardworking and compassionate individual who is committed to delivering high standards of care.
You should be able to respond appropriately and calmly to a range of needs within a diverse resident group.
You will also have:
- A caring, respectful and non-judgemental approach.
- Good communication and interpersonal skills.
- The ability to work effectively as part of a team.
- Reliability, flexibility and a willingness to work a 24/7 rota, including sleep-in shifts.
- An understanding of or interest in supporting people with complex needs, including homelessness, substance misuse and mental health conditions.
- A commitment to safeguarding, dignity, equality and inclusion.
- A willingness to learn and undertake training and development.
Previous experience in care is desirable but not essential, as full training will be provided. We value the right attitude, compassion and commitment to supporting others.
Why Join Us?
At Chichester Road, you will be part of a supportive and dedicated team working to improve the lives of people with complex needs. Every day brings the opportunity to make a real and lasting difference.
If you are passionate about providing high-quality care and want to build a meaningful career in social care, we would love to hear from you.
Not sure if you meet every requirement? Please apply anyway — we value potential, compassion and willingness to learn as much as experience.
St Mungo’s is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 31st August 2026
Interview and assessments on: 18th September 2026
The client requests no contact from agencies or media sales.
Supporter Care Manager
Salary: £38,000 - £42,000
Location: Hybrid working, with 2 days per week in the office
Contract: Permanent
Make every supporter interaction count
Our client is looking for a passionate and experienced hands-on Supporter Care Manager to lead their supporter services function and help deliver an outstanding experience for their supporters.
This is an exciting opportunity to join a purpose-driven organisation where supporter relationships are central to achieving meaningful impact. You will lead and develop a high-performing supporter care service, ensuring every enquiry, donation, thank you and interaction is handled professionally, efficiently and with exceptional attention to detail.
Working closely with fundraising colleagues and external suppliers, you will play a key role in strengthening supporter engagement, improving retention and helping maximise fundraising income through excellent service delivery and continuous improvement.
What we're looking for
- Significant Supporter Care experience within a charity.
- Experience managing and motivating a supporter care or customer service function.
- Experience using a CRM or relationship database.
- Strong project management and organisational skills.
- Excellent communication skills, both written and verbal.
- The ability to build positive relationships with colleagues, supporters and external stakeholders.
- Experience analysing performance data and reporting on key metrics.
- A proactive and solutions-focused approach to problem solving.
- The ability to prioritise competing demands and work accurately under pressure.
- A commitment to delivering an outstanding supporter experience.
- A collaborative approach and willingness to support colleagues across a busy fundraising environment.
Closing date: 14th Aug
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Manager
Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services
About the role
icap is looking for an experienced and committed Clinical Services Manager to join our Clinical Management Team and support the Director of Clinical Services in the delivery, development and governance of icap’s therapeutic services.
This is an exciting opportunity for an experienced clinician with strong clinical management and people-management skills who is passionate about delivering high-quality, accessible therapy and supporting therapists to provide safe, effective and culturally sensitive services.
As Clinical Services Manager, you will have an important role in overseeing the day-to-day delivery of our clinical services, supporting our network of therapists and supervisors, and ensuring that clients receive a high-quality service from referral through to allocation and ongoing therapy.
You will act as a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding, while working closely with the Director of Clinical Services, Clinical Administrator, therapists, supervisors and partner agencies.
Key responsibilities
As Clinical Services Manager, you will:
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Provide clinical leadership and management across designated services, supporting therapists and supervisors and ensuring that clinical practice meets icap’s policies, procedures and governance requirements.
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Oversee the client journey, including referrals, pre-initial consultations, triage, assessments and allocations, working closely with the Clinical Administrator and assessing therapists.
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Provide senior clinical advice and consultation, including guidance around clinical risk, safeguarding and complex presentations, and provide clinical cover where required.
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Support and develop our clinical teams, including induction, regular reviews, recruitment, team meetings, CPD and ensuring high standards of clinical documentation and outcome measurement.
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Build strong relationships with partner agencies, funders and stakeholders, representing icap at relevant meetings and contributing to consultation, service development and improved access to therapy.
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Work closely with the Director of Clinical Services and wider management team on clinical governance, service development, audits, policies, reporting and the continued development of icap’s therapeutic services.
About you
We are looking for a qualified and experienced therapist who combines strong clinical expertise with excellent organisational and management skills.
You will have:
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Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
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At least five years’ post-qualification experience.
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Experience of working therapeutically with people who have experienced childhood trauma.
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Experience of clinical management or management within an organisational setting.
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Experience of working across different cultural contexts and a strong commitment to culturally sensitive practice.
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Experience of collecting and measuring clinical outcomes, including CORE.
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Excellent communication, interpersonal and people-management skills.
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The ability to work independently while also contributing effectively to a multidisciplinary and collaborative team.
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Knowledge of relevant legislation, safeguarding and clinical governance requirements.
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An understanding of Irish history, culture, identity and the experiences of Irish communities.
Experience or training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling would be desirable.
Why work with icap?
At icap, our work is centred on providing accessible, high-quality therapeutic support and responding sensitively to the needs of the communities we work with.
We are committed to diversity, equality and inclusion, culturally sensitive practice and improving access to therapy for people who may otherwise face barriers to accessing support.
We value compassionate clinical practice, collaboration, professional development and strong relationships with our clients, therapists, community partners and wider network.
As Clinical Services Manager, you will have the opportunity to make a meaningful contribution to both the quality of our clinical services and the continued development of the organisation.
You will join a committed Clinical Management Team and work closely with the Director of Clinical Services, CEO, therapists, supervisors and partner organisations.
How to apply
Please see the attached full Job Description and Person Specification for further information about the Clinical Services Manager role, including the full range of clinical, management, service-development and organisational responsibilities.
If you are an experienced clinician looking to take the next step in your clinical management career and are committed to delivering high-quality, culturally sensitive therapeutic services, we would be pleased to hear from you.
Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health
About The Role
Do you want to make a real difference while building a rewarding career in care and support?
We're looking for compassionate, reliable and motivated individuals to join our team at Chichester Road is a CQC-registered care home and support residents to live with dignity, independence and wellbeing.
As a Care Support Worker, you'll provide practical, emotional and personal care support to residents, helping them work towards their goals and maintain their wellbeing.
Key responsibilities include:
- Delivering person-centred care and support.
- Supporting residents with daily living activities and personal care where required.
- Building positive relationships and encouraging independence.
- Supporting residents to access healthcare and other services.
- Monitoring wellbeing and reporting concerns appropriately.
- Maintaining accurate records and supporting risk management.
- Working closely with colleagues and partner agencies to achieve positive outcomes.
About You
We're looking for someone who:
- Has experience supporting vulnerable adults or people with complex needs.
- Is caring, resilient and non-judgemental.
- Communicates effectively and works well as part of a team.
- Can remain calm in challenging situations.
- Understands the importance of safeguarding, dignity and inclusion.
This role requires flexibility and the postholder will be expected to work on a rota that includes nights, weekends and bank holidays.
St Mungo’s is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Why Join Us?
You'll be part of a supportive team making a genuine difference to the lives of people with complex needs. We offer training, development opportunities and the chance to build a rewarding career in social care.
Not sure you meet every requirement? We'd still love to hear from you.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am, 31st August 2025
Interview and assessments: 17th September 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have “A society where NO male survivor is left behind”
About the Roles
At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to providing safe, effective and trauma-informed services that help survivors and their loved ones move forward.
Head of Support and Advocacy
The Head of Support and Advocacy provides operational leadership across We Are Survivors’ support and advocacy services. Working closely with the Service Director, Operations Director and Executive Team, the role ensures services are effective, well governed and meet the needs of survivors and their loved ones. This includes overseeing our trauma-informed, survivor-centred approach; monitoring service performance; safeguarding and record-keeping; and ensuring contractual commitments and quality standards are met. The role also represents the organisation in external partnerships and helps shape services in response to changes in policy, evidence and the needs of people with lived experience.
About You
Head of Support and Advocacy
You’ll be an experienced operational or clinical leader who is comfortable overseeing services that work with trauma, mental health and complex needs. You’ll understand how to balance compassionate, survivor-centred practice with effective governance, safeguarding, quality assurance and contractual performance. Experience of working with men, sexual harms or people with lived experience would be valuable, alongside the ability to build strong relationships with staff, partners and stakeholders. Most importantly, you’ll be someone who can lead with clarity, curiosity and care while helping services continue to learn and improve.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 pages)
In your supporting statement, we want you to answer these two questions:
• How can your experience support male survivors to thrive?
• How do you meet the role profile? Ensure you answer ALL elements in your CV or supporting statement.
Interviews are expected to take place towards the end of September.
By applying for any of the above roles, you confirm that you have read and agree to our Privacy Notice.
Role/Job Title: Social Care Trainer
Location: Various locations across Kent, Sussex, Bexley and Surrey (travel required; access to your own vehicle is essential for this role). Mileage expenses will be paid for travel to locations away from your main workplace, in accordance with the organisation's mileage policy.
Hours: 37 hours per week (Monday – Friday 8:30am – 16:30pm)
Salary: £30,000 per annum (Dependent on experience)
Closing date for applications: Friday 4th September 2026
Please note that we reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.
About the Role:
We are seeking an enthusiastic and motivated Social Care Trainer to join our People Department. This is an exciting opportunity for an experienced trainer or social care professional looking to develop their career in learning and development.
As a Social Care Trainer, you will be responsible for delivering engaging and effective mandatory training programmes to colleagues across our organisation. You will play a key role in ensuring our workforce remains compliant, competent and confident in delivering high-quality support to the people we serve.
The successful candidate will be passionate about learning, possess excellent communication and facilitation skills, and be committed to their own Continuing Professional Development (CPD).
Key Responsibilities
- Facilitate both mandatory and specialist courses (for example Non-Abusive Psychological and Physical Intervention - NAPPI training)
- Facilitate engaging, inclusive and compliant learning sessions.
- Review and update training materials to reflect legislative, policy and best practice changes.
- Evaluate training effectiveness through feedback, assessments and performance data.
- Maintain accurate training records and compliance documentation.
- Support organisational learning and development initiatives.
- Demonstrate an ongoing commitment to CPD and professional growth.
What We Offer:
- Comprehensive paid training and excellent career progression opportunities, including recognised qualifications in health and social care
- Paid DBS check
- Flexible work arrangements, with the option to take on additional bank shifts
- Nest Pension and Death in Service benefit
- Access to a dedicated Employee Assistance Programme and Mental Health First Aiders
- Blue Light Card discounts
- 20% discount at Aspens High Street Stores for all staff
- Discounted staff menu available at the Bluebell Café (Pembury)
- Refer a Friend scheme - earn up to £250 for every successful referral
- Employee recognition programmes, including ‘Employee of the Month’
What We’re Looking For:
Essential Requirements
- A recognised training qualification (such as the Level 3 Award in Education and Training or equivalent), or willingness to work towards one.
- Proven experience delivering training within Health and social Care
- Excellent presentation, communication and facilitation skills.
- Strong organisational and administrative abilities.
- Confidence using Microsoft Office and Learning Management Systems.
- A valid driving licence and access to your own vehicle.
- Willingness and ability to travel to various locations as required.
- Relevant mandatory trainer qualifications or a commitment to undertake the necessary CPD.
- The ability to maintain accurate learner records and training administration.
Desirable Experience
- Train the Trainer qualifications in mandatory social care subjects.
- Experience working in health and social care settings.
- Ability to effectively manage groups of adult learners.
- Experience adapting learning delivery to suit different learning styles.
- Self-motivated with the ability to work independently and collaboratively.
Apply now and one of our team members will reach out to discuss the role further.
If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need
Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.
The client requests no contact from agencies or media sales.
St Joseph’s Hospice has a brilliant vacancy for a Specialist Palliative Care Physician at either Consultant or Lead Consultant level, dependent on experience. This is a fantastic opportunity to make a significant difference to the palliative and end-of-life care experiences of our wonderfully diverse and extensive local communities. You will influence the shape of palliative medicine and hospice care in one of the oldest and largest hospices in England.
Hours: 40 plus on-call work, with 10 programmed activities + on-call rota.
About you
You will need:
- Full GMC registration with Licence to Practice and entry on the GMC Specialist Register in Palliative Medicine or eligibility for entry within six months of interview
- Experience of specialist palliative and end-of-life care at Consultant level or senior training level
- MRCP (UK) or equivalent Royal College qualification
- Experience working within multidisciplinary teams
- Experience of teaching and supporting healthcare professionals
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services – delivered at home, in our in-patient unit, and through out-patient clinics – are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything we do. We work to ensure that everyone receives the support they need with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days’ holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket loan
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
- Santander Cycles discount and cycle-to-work scheme
- Health cash plan and access to EAP services
Join the St Joseph’s team and find out more!
For further information and to apply, please visit our website via the Apply button.
Closing date: 21st August 2026.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: August – December 2025
Hours: 34 hours per week
I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.
Key Responsibilities:
- Handling phone and email enquiries from campaign participants
- Logging supporter interactions and updating records in the CRM
- Processing donations accurately
- Sending thank-you cards as part of the donor journey
Ideal Candidates Will Be:
- Warm, personable, and confident speaking with supporters
- Comfortable managing calls and admin tasks simultaneously
- Detail-oriented and organised
- Based in London (due to office-based days)
- Experience with supporter care or databases is a plus – full training provided
If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.
Apply online today to register your interest – interviews happening quickly.


