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101

Care manager jobs in alton, hampshire

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Top job
Fire Fighters Charity, United Kingdom (On-site)
£28089 per annum, Benefits: 8% non-contributory pension25 days annual leave plus bank holidays
Posted 1 day ago
Top job
Closing in 3 days
Social Care Institute for Excellence, Remote
£29,544 per year
Help drive projects that improve lives in social care – join us as a Project Coordinator making real change happen
Posted 1 day ago
Top job
Cats Protection, Remote
Up to £60,323.56 per year plus excellent benefits
Technical Programme Manager
Posted 5 days ago
Top job
Resurrection Furniture, Alton, Hampshire (On-site)
£15/hr or £15,600 - £19,500 gross, depending on hours worked
Exciting opportunity to manage the popular Resurrection Furniture charity shop on Alton High Street, leading an enthusiastic volunteer team
Posted 1 day ago
DFN Project SEARCH, Remote
£37,500 - £49,500 per year
Delivering all aspects of comms & marketing - planning campaigns and social media to producing content and supporting fundraising efforts.
Posted 2 days ago Apply Now
SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Remote
£28,471 per year (FTE)
Seeking an experienced individual to deliver a high-quality service to and facilitate opportunities for our members living with NPH/dementia
Posted today Apply Now
Closing in 5 days
Addiction Family Support, Remote
£30,000 per year (pro rata)
Posted 2 weeks ago
TPP Recruitment, Remote
£45000 per annum
Posted 1 week ago Apply Now
Bone Cancer Research Trust, Remote
£34,745 - £42,466 per year
By joining us, you’ll be part of a passionate, driven team working every day to save lives and change the future of bone cancer.
Posted 1 week ago
Page 1 of 7
United Kingdom, United Kingdom (On-site) 9.28 miles
£28089 per annum, Benefits: 8% non-contributory pension25 days annual leave plus bank holidays
Full-time
Job description

Navigation and Support Officer

Full time – 37.5 hours per week
Annual Salary £28,089 plus benefits including 8% non-contributory pension
Location – Remote (UK) or Centre based/Hybrid

About us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for a Navigation and Support Officer to join our Intake and Navigation team.

About the role
As a key member of the Intake and Navigation team, you will provide initial intake navigation and support to service users. The team serves as the first point of contact for service users seeking access to health and wellbeing services.

You will be responsible for triaging incoming website enquiries, gathering pertinent information, and assessing their eligibility, presenting need, immediate risks and complexity.

You will prioritise cases based on established criteria to ensure those who have a priority or urgent need are supported effectively in collaboration with our Intake and Navigation Coordinators. You will also follow up on support enquiries for low risk / low complexity service users to ensure access to support is seamless and efficient.

Your role will involve maintaining meticulous documentation, ensuring excellent and clear communication throughout the triage process, and facilitating seamless referrals to appropriate service pathways within our framework.

You will provide advice, signposting, and make referrals where appropriate to support service users effectively.

This role is subject to a Disclosure and Barring Service check.

About You
Our ideal candidate will have experience of:

  • working on a helpline or support line, providing assistance to individuals seeking health or social care support
  • delivering compassionate and effective support services in healthcare, social care, or related settings
  • triage processes or similar methodologies for assessing urgency and complexity of cases
  • working directly with clients or service users, providing advice, information, or support
  • maintaining accurate and confidential records, ensuring compliance with data protection regulations

How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you do require any assistance with submitting your application, please contact us on [email protected]

Closing date: 7 Septemeber 2025

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

 

Posted on: 22 August 2025
Closing date: 21 September 2025 at 23:59
Job ref: Ref-28303
Tags: Care Management