Care Service Manager Jobs in Islington, Greater London
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Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
About the role
This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. Access Social Care are an organisation of thirty-six people, and this is a new role in the People team coming at a period of growth to drive a thriving charity and help shape its future.
This is a fast-paced role whose emphasis is on policy / process / systems improvement as well as advising colleagues and managers across the organisation regarding all aspects of the employee lifecycle. You will work with people at all levels of the organisation supporting the People Director on strategy work streams as the organisation continues to grow and evolve.
Responsibilities
- Responsible for all day-to-day HR processes within the employee lifecycle to ensure staff are supported appropriately and legislative responsibilities are fulfilled
- Work alongside the People Director to map or review processes across the employee lifecycle, identify blockers and seek to implement solutions that create efficiency and clarity
- Advise on employee relations and discuss complex or sensitive cases with the People Director to decide the best course of action, ensuring that cases are resolved in a timely manner or be a trusted advisor to our managers with their people challenges
- Coordinate the delivery of projects, process and policy improvements as defined and prioritised within the People Plan, leading on workstreams as outlined by the People Director
- Support the People Director in sourcing training and learning solutions, and evaluating training
- Provide practical upskilling and training to managers and employees in HR practices and policy
- Coordinate recruitment efforts at Access Social Care, ensuring compliance with employment laws and providing guidance to managers. Manage the recruitment cycle and administration process from job ads to onboarding
- Support staff engagement activities across Access Social Care in conjunction with the People Director. These may include but are not limited to the following initiatives: staff survey coordination, and wellbeing events
- To be a super user and actively promote the use of the HRIS system (Bright HR) and ensure that electronic staffing records are updated and maintained accurately in accordance with GDPR
- Dealing with cyclical and ad-hoc data reporting and requests for information including data analysis
- Contribute to effective payroll administration ensuing information is shared with the Finance Officer in a timely manner, and collaborating with the People Director to address and rectify any issues and process improvements
- Work within the parameters of GDPR, ensuring data and information is protected and handled correctly
- Support the People Director as required in any duties which you could be reasonably expected to perform in line with this job description
Please see full Job Description for personal specification.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form - found within the Job pack.
- A supporting statement of no more than three pages, addressing: The essential requirements of the person specification
If you want support applying, please contact us directly.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 14th May 2024
Interview and assessments on Thursday 23rd May 2024 and Friday 24th May 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
About The Fostering Network
The Fostering Network (TFN) is the UK’s leading fostering charity. TFN provides membership services, including advice, guidance and support to almost 59,000 individual foster carers and more than 450 fostering service providers across the UK.
About the role
Following a period of growth, we are looking to hire a second management accountant to our team to increase our capacity and enable us to more effectively partner with the teams throughout the business.
Responsible to the Head of Finance the post-holder will need to:
· Build partnerships with lead managers and their teams to support effective budget management
· Deliver financial reporting required assigned projects including reporting for funders and budget holders
· Assist with the preparation of accurate and timely management accounts including commentaries on variances
· Assist with planning and reporting of the annual budgets
· Assist the Head of Finance in ongoing reporting and analysis
· Support the finance officers as required with an understanding of systems and operational finance
Candidates should have previous management accounting experience in a similar size organisation, advanced level of excel and be fully qualified/part qualified as an accountant under CIMA/ACCA/ACA. Excellent communication skills are essential, including the ability to communicate financial information to those with non-financial backgrounds.
Up to date knowledge of charity tax rules including VAT and partial exemption, experience of using MS Dynamics, Netsuite , report writing skills and experience of system change/integration will be desirable.
This is an ideal post for candidates who are looking to get stuck into a growing organisation and help us deliver excellent financial management.
The post is offered on a full-time basis.
As an organisation we are committed to supporting flexible working. All colleagues currently work hybrid arrangements, some travel to the London office will be required.
Closing date: Sunday 12th May 11pm
Interview date: First round w/c 13th May, second round 22nd May
Interview location: First round interviews will be via Microsoft Teams, second round will be in person in our London office
For more information and to apply please go to our job vacancies page on our website CVs will not be accepted.
The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.
The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.
The client requests no contact from agencies or media sales.
About the role
- Job Title: Justice Programme Manager
- Location: Remote/Hybrid/Nottingham
- Salary: £40,000 p/a based on 35 hours per week
- Fixed term contract for two years
Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.
What will you do:
- Develop and implement a strategy for Headway’s work within the criminal justice system.
- Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
- Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
- Work with the network of local Headway charities, to expand their work, within the justice system.
- Manage and deliver Headway’s justice related training initiatives.
- Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have a passion for improving lives for brain injury survivors, within the criminal justice system.
- Have substantial experience of working within the criminal justice system.
- Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
- Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
- Be an excellent communicator with experience of building partnerships within the criminal justice system.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity and Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 15 May 2024 at midnight
- Interview: Thursday 23 and Friday 24 May 2024
The client requests no contact from agencies or media sales.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
About the Youth Endowment Fund
We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.
In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to reverse this trend. We will achieve this by finding out what works to prevent youth violence and building a movement to put this knowledge into practice. We do this by funding, evaluating and then spreading the very best work on reducing youth violence across England and Wales.
Central to this is the evaluation team. The team is responsible for commissioning and monitoring complex and rigorous impact evaluations from experts in the field.
The Senior Evaluation Manager will play a key role in supporting the Assistant Director of Evaluation to lead elements of evaluation work. The post holder will also lead a team of two Evaluation Managers, ensuring they have the support to deliver a portfolio of evaluation projects.
Key responsibilities
The core of your job is to ensure that we are excellent at evaluation, so we can find out the best ways to prevent children and young people from becoming involved in violence.
Evaluation
Working with the Head of Evaluation the post holder will:
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Implement the processes to assess the quality of evidence presented in funding applications and provide funding recommendations to the Grants and Evaluation Committee.
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Shape the evaluation approach for individual grant rounds, including leading on this for a small number of rounds.
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Provide technical expertise on evaluation to the team and lead the development of YEF’s thinking on one or more areas of evaluation.
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Lead the delivery of YEF’s evaluation work, designing, commissioning and managing complex and large-scale evaluations.
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Be responsible for YEF’s evaluation policies and reporting templates, ensuring they remain consistent and fit for purpose.
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Be responsible for the ongoing development of YEF’s commissioning guidance.
Team management
The post holder will likely lead the recruitment, management and development of a team of Evaluation Officers and will:
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Ensure they have the knowledge, skills and support to carry out their work effectively.
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Provide regular feedback and coaching on written outputs.
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Supervise and project manage the team’s evaluation work, providing quality assurance and monitoring of progress against project plans and project budgets.
Collaborative working
The post holder will contribute to the wider YEF team and will:
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Be accountable to YEF’s Fund Leadership Team for the delivery of evaluations, making sure they are on time and on budget, including reporting on risks and issues.
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Work closely with colleagues across YEF and specifically the Programme team.
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Ensure high-quality evidence is at the heart of all YEF activity and that the evidence we produce is communicated in a clear and accessible way which will drive sustainable change.
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Support the management of YEF’s panel of evaluators and expert panel.
General
The post holder may be involved in other elements of YEF's projects, working with senior colleagues to commission, scope and deliver projects.
About you
You are this sort of person:
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You don't want your days to pass without making a difference. You want to play a significant part in reducing the level of violence involving young people and see the value in an evidence-informed approach.
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You are an excellent communicator. You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non- experts.
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You have a post-graduate degree (Masters or PhD) in social science, social policy, public health, health services or other fields, with a significant quantitative component, or relevant experience equivalent to a Masters qualification.
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You have strong knowledge, experience and technical expertise in evaluation methodologies including the ability to critically appraise the design of a variety of different evaluation designs.
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You have quantitative analysis skills including experience of using advanced analytical software such as R, Stata or SPSS.
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You have significant experience in carrying out or commissioning research including designing all aspects of the research and managing external contractors. This may be in academia, government or a related sector.
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You have strong relationship management skills. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenge when required.
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You bring the best out of your colleagues. You have experience in leading teams and managing others to achieve amazing results. You can both take and give direction. You are collaborative and a team player, able to build strong relationships across the whole organisation. You are happy to help out when and where it’s needed.
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You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment.
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You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
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You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
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You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have, but they are not essential:
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A good level of knowledge and understanding of crime or serious violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9am Friday 17th May 2024.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
Interview process
Interviews will take place the week commencing the 27th May 2024. There will be a task to complete as part of this process.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Q is an ambitious initiative connecting thousands of people working to make health and care better across the UK and Ireland. Q is part of respected charity the Health Foundation, working in partnership with organisations across the UK and Ireland. You can find out more on Q’s website.
As the Innovation and Collaboration Manager, you will design and lead projects and programmes of work that support health and care practitioners, including senior leaders and patients, to make progress on some of the most complex challenges facing the health care sector.
Critical to success will be experience of service design, systems thinking and/or improvement approaches, both through direct experience and coaching others to use these approaches to achieve support systems change. You’ll have experience working with people at senior levels and enabling collaboration in groups and teams from diverse backgrounds.
Collaborative by nature and training, you’ll have excellent interpersonal skills with the ability to network, build and maintain collaborative relationships with a range of stakeholders and to influence stakeholders to secure buy-in and engagement. Strong project management, communication and organisation skills will be expected.
This is a fantastic opportunity to join a widely respected and dynamic initiative.
To find out more about the role and what we are looking for, please click on the link below to be redirected to our careers website.
The client requests no contact from agencies or media sales.
Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising’ experience, particularly of increasing income and cultivating supporters. We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential.
The client requests no contact from agencies or media sales.
Make your mark as a key leader in this growing charity
This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.
Ruils is a charity supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.
The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.
We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.
The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.
Purpose of Post
- To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
- To be responsible for the research and development of adult services in Richmond and Wandsworth.
- To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
- To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads
- To be responsible for adult safeguarding and health and safety across the organisation.
What you might be doing now:
- You might be working for or volunteering in a similar charity or in a similar role.
- You may be looking to work part-time to fit around your other responsibilities.
- You may be a HR practitioner looking for a new management challenge away from the corporate world
- You may have worked for a local authority, but are looking for more autonomy and flexibility
- Or you may have the skills we need from some other combination of work and volunteering.
Main Duties include:
Management of Direct Payment Support Service
- Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.
- Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.
- Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
- Report as required to the commissioners and the Ruils Board of trustees
- Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.
CILS, Pathways and Counselling Teams
- Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
- Work with the CILS partners to ensure that the service is meeting Local Authority targets
- Report as required to the commissioners and the Ruils Board of trustees
- Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
- Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.
General Responsibilities
- Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
- Responsible for Health and Safety across the organisation.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive CEO and a great team
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- Cycle to work scheme.
- Access to an employee assistance programme (EAP)
- 1-2-1 coaching
We welcome applicants from all walks of life, training and mentoring will be provided.
We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Closing date for applicants: 1st May 2024, interviews the following week.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
The Community Fundraising Manager will be an integral part of a dynamic and unstoppable fundraising department.
The role will develop and implement strategies to cultivate grassroots fundraising across the UK in support of Sarcoma UK's mission. You will recruit, steward and enable a network of dedicated community fundraisers, volunteer fundraising groups and fundraising event hosts. Through excellent donor support, you will maximise fundraising from annual campaigns, challenge events, community activities and peer-to-peer initiatives.
You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. Working in areas the charity has not previously been able to dedicate a Community Fundraiser Manager to, you will be expected to work with the staff team and, internal and external networking groups, as well as building relationships and partnerships in the community.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
Community fundraising
- Manage and develop regional fundraising by devising a regional community fundraising strategy for income generation.
- Design and develop Sarcoma UK's calendar of annual community fundraising campaigns and events communication, including Cuppa and Cake.
- Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
- Identify opportunities and recruit new community fundraisers, fundraising groups, corporate and school partners.
- Work with the Fundraising team to produce regular feedback reports and analysis on specific community products and overall revenue.
- Lead on promotion of community fundraising through digital marketing, PR, speaking engagements and on the ground fundraising.
Management
- Provide line management and day-to-day support to the Regional Fundraising Officer North, building their fundraising knowledge.
- Develop, manage, and monitor budgets for your areas of responsibility.
Income Generation
- Implement agreed KPIs, objectives and budget for the Regional Fundraising Team to drive support and engagement.
- Identify fundraising products, key accounts, and projects that will support income growth both locally and nationally.
- Responsible for monitoring and managing all income streams across all community fundraising lines including Gift Aid and working closely with the Operations Team.
Processes, administration, and reporting
- Maintain accurate and up-to-date supporter records on Sarcoma UK’s database (Raiser’s Edge).
- Ensure all recording, and stewardship processes are up to date and working across the fundraising team, wider charity and in accordance with current laws and regulations.
- Ensure necessary Community Fundraising policies are up to date.
- Follow Sarcoma UK’s processes and procedures including risk assessments to ensure a consistent approach and maintain a high level of support expected by our donors and fundraisers.
- Ensure that all activities are compliant with legislation governing fundraising including GDPR, health and safety, Institute of Fundraising, and the Fundraising Regulator Code of Conduct.
Wider fundraising
- Support company and corporate partnerships that utilise community and trade fundraising.
- Support third party fundraising and challenge event portfolio.
- Work with the Events Manager to develop merchandise and trade income opportunities.
- Support with managing merchandise supplier relationships and internal and external stock levels.
General
- The role requires some travel to events and meetings throughout the UK. Some weekend or evening work will also be required and time off in lieu will be given. Travel expenses will be reimbursed (exc. Travel to the Sarcoma UK office).
- Stay up to date with the latest knowledge in fundraising and ensure Sarcoma UK’s processes and procedures follow best practice.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Established in 1997, Jigsaw4u provide a range of services for children, young people and families experiencing complex social and emotional difficulties in South West London. Jigsaw4u has experienced considerable growth and development over the past several years, and this new role has been identified by the Board of Trustees and Chief Executive Officer to support Jigsaw4u’s position and aspirations for the future.
As a member of our Senior Management Team (SMT), you will help to deliver and shape Jigsaw4u's vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.
Under the direction of the CEO, the postholder’s areas of responsibility will be to:
- Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
- Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
- Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on children, young people and families affected by complex social and emotional difficulties.
- Work proactively and collaboratively to identify innovation and business improvement within the Service Management Team to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
- Play a full part in the development of the SMT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
- Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
- Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
- Support the CEO in funding and tender applications
- Support the CEO and fundraising team in generating income
As a member of the SMT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.
This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.
The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th May 2024
Interview date(s): 17th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Location: Flexible – remote or London hybrid
We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
We’re looking for a Senior Digital Engagement Manager to head up our Digital Team, taking the lead on driving forward the organisation’s digital marketing and communications. You’ll work with the Head of Marketing and Communications to develop and deliver the digital elements of the wider marketing and communications strategy, and line manage senior officers who lead the operations and development of our website, social media, email marketing and paid advertising activities.
You’ll play a lead role in maximising digital marketing opportunities, raising the profile of the organisation, communicating information, services and campaigns to new and existing supporters, and using insights and data to drive engagement and growth across the organisation. You’ll be the go-to expert for major initiatives that require digital support, from communication campaigns to change projects. You’ll also bring insights into the latest trends and developments in the digital marketing landscape.
You’ll be a digital all-rounder with enough hands-on knowledge and experience to support your operational leads, and the ability to think strategically, guiding the team and driving forward new ideas and initiatives.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages). Your cover letter should show your suitability for the role by explaining why you're applying and addressing the key points from the person specification.
If you'd like an informal chat about this role please contact Nicolette Barton, Head of Marketing and Communications.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Samaritans is on a mission to make a profound impact on suicide prevention, and they need your expertise to drive their philanthropy programme to new heights. With a small yet promising portfolio of supporters and donors, they are poised for growth, fuelled by a national rise in wealth and philanthropy. Annual income is around £500K with donations typically at 5 figure values.
The ambition is to grow the programme sustainably in the long term but also ensure the target is met in 2024-25. This year will be about proactive engagement with a wide range of potential supporters, developing programme infrastructure and securing mid-value donations to build the pipeline from the ground up. In year two they hope to drive up gift volume and value.
The Senior Philanthropy Manager will line manage the Philanthropy Officer, supporting their development and fostering an overall culture of collaboration and high performance. The role will also personally cultivate and steward relationships with new and existing major donors, and work collaboratively on a programme of stewardship and cultivation events.
There is a huge amount of potential for this income stream, and with the right Senior Philanthropy Manager, the portfolio could really fly.
Key responsibilities
- Manage, develop and lead the Philanthropy Officer
- Manage a portfolio of existing donors, deepening their relationship with the charity and upscaling gifts
- Develop a healthy pipeline of new donors, managing prospects with a view to increasing gifts
- Lead the strategic planning for the major donor programme
- Develop an events programme for cultivation and stewardship of donors
Essential criteria
- Substantial experience of, and a strong track record in, major gift fundraising
- Experience of personally soliciting 5-6 figure gifts from major donors
- Experience of successfully managing end-to-end major donor relationships
- Good leadership skills with experience, or transferable experience, of line management
Expert recruitment for fundraisers and charities.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
Job Purpose
This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community
- Safe Space ED
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00(midday) – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.
Key Responsibilities
For full list of responsibilites, see attached job description
- To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
- To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
- To ensure safe working and risk management
- To ensure feedback is provided on risk mitigation through serious incident reports.
- To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
- To complete audits and high quality reports for senior internal and external stakeholders
- To interpret performance and impact data for crisis services and be responsible for reporting against service targets
- To provide effective line management supervision to Team Managers and Support Workers
- To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
- To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
- To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
- To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
- To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
- To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.
Person Specification
For full person specification, see attached job description
- A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
- Experience of managing and mitigating risks
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of suicide prevention
- Understanding of trauma informed care
- Understanding of mental health and safety planning
- An understanding of CQC requirements for mental health
- Managing services for vulnerable people in a service delivery organisation.
- Excellent people and project management skills and significant experience of supporting and managing staff.
- Experience of working in the voluntary sector and/or statutory services
- Experience of motivating, developing and training staff
- Experience of creating and implementing safety and risk policies and procedures.
- Successful track record in planning and project management.
- Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
- Knowledge and understanding of the relevant statutory authorities including NHS and social care.
- Excellent communication skills and able to communicate effectively to a variety of audiences.
- Commitment to service user involvement and able to work with service user groups to develop this.
- Strong organisational skills and able to take control of own workload and meet deadlines.
- Ability to work independently with minimum support.
- Confident in challenging poor performance assertively, constructively and successfully.
- High professional standards and the ability to communicate these clearly to others.
- IT literate to aid communication and analysis of data.
Desirable
- Mental health registration (nurse/doctor/therapist etc)
- Mental health qualification
- Has a full driving licence and use of own vehicle (desirable, not essential. Work related mileage will be paid)
- Experience of working with databases such as Views, IAPTUS, Rio and Python
- Project management qualification
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to an enhanced DBS check
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues.
Hours: This role is for 28 – 35 hours per week depending on ability to carry out IT management alongside other duties. We are open to part-time, job-share, and/or flexible working requests. Normal working hours 9.00 – 17.00 excluding lunch break. Some evening attendance is required at governance meetings – time off in lieu will be offered.
Background
Citizens Advice Richmond (CAR) is a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 5,000 people a year. Our services are delivered by a team of around 17 paid staff and 75 volunteers. We have a typical annual turnover of £700,000 and in addition to our core advice service, funded by Richmond Council, we have a range of projects funded by other charities.
This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions.
It is your approach that is most important – you must be flexible, approachable and able to deliver on commitments. For this role, you must have experience in a similar role.
Role purpose
The post-holder will lead on premises, facilities, IT and personnel and administration systems to support the effective delivery of CAR services to clients and management of the organisation.
Reporting to the CEO and responsible for the management of administration volunteers, the post holder will lead on maintaining our office systems and processes.
We are a friendly and diverse office. We support clients across our community, and aim to reach the most vulnerable and excluded in our community.
Closing date for applications:Rolling – if we fill the role we will withdraw the advert