Careers Service Team Manager Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We are seeking a Housing Officer to join our professional yet friendly team based in Bethnal Green, East London. The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behavior, tenancy engagement to all our residents
As part of your role, you will have a patch of around 250-300 properties. You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders.
Who we’re looking for
To be successful in this role you will have proven experience and skills in the following areas:
- Housing management experience
- Experience of following through legal proceedings / transferable skills
- Arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience.
- Knowledge of relevant housing legislation
- Excellent customer service skills, communication and time management and planning skills.
- Problem-solving skills and negotiation/influencing skills are also key for this post.
Main areas of responsibility
Please refer to the attached Job Description.
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
About us
Crisis is the national charity for homeless people, working side by side with thousands of people each year as they find ways out of homelessness. We know that homelessness is not inevitable; we know that together we can end it.
This year, we will begin our new ten-year strategy to end homelessness. Key to our mission is thinking differently and more ambitiously about how we engage with corporate partners and the commercial sector and how we can generate more support for our cause across England, Scotland, and Wales.
Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
As we embark on a new ten-year strategy, this is a unique opportunity to lead the development of a radical and ambitious approach to partnerships with businesses, building on the successful partnerships we have with Lloyds Banking Group, Specsavers, Taylor Wimpey, Berkeley Homes and many more.
This pivotal role will lead the development of a corporate and commercial engagement strategy across Crisis, growing and deepening our portfolio of corporate partners, broadening their support for our organisation and our cause, and inspiring them to act within their businesses. The role also involves leading the continued development of our fundraising and partnerships outside of London, creating a national support network to end homelessness.
While the role is directly responsible for strategic and corporate partnerships, the post holder will lead across the charity, ensuring a joined-up approach across retail, service delivery (including Crisis at Christmas), brand partnerships, venture philanthropy, investments, and innovation.
The role also involves membership of the Brand, Marketing & Fundraising senior team and the organisation’s Senior Leadership Group, where it plays an important organisation-wide leadership role. Additional investment has recently been made in the team, and senior leadership and the Board have committed to supporting its success.
About you
We’re seeking someone with significant experience developing relationships with the corporate/commercial sector and a successful track record in organisations comparable in scale and complexity to Crisis. You will be ambitious, with a strong understanding of our challenges and how to make the most of opportunities to create new relationships with partners and think differently about what it means for a business to support a charity and social cause.
We’re looking for someone who…
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Has cross-organisational leadership skills and the ability to represent the organisation to the corporate/commercial sector externally.
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Has secured and developed significant corporate partnerships.
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Has developed and executed organisational income generation strategies, including supporting and influencing areas outside of direct line management responsibility.
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Can think creatively about partnerships, leveraging the unique opportunities that Crisis has.
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Can develop a national income and engagement strategy appropriate to our work in English regions, Scotland, and Wales.
We believe diversity is a strength, and we aim to ensure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 3 July 2024 (at 23:59)
Stakeholder panel interview made up of Crisis staff and members to be held on Thursday 11 July via Microsoft Teams.
Main panel interview with three Exec Directors to be held on Monday 15 July in person in London exact location TBC.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About Affinity Trust
At Affinity Trust, we are committed to making a difference in the lives of people with learning disabilities and autistic people. With over 30 years of dedicated service, we champion inclusivity, support independence, and create opportunities for the people we support, enabling them to live their lives in their way.
Position: Integrated Care Systems Lead
Contract: Two-year, fixed term basis. Applications for full or part-time are welcome
Salary: £60,000 (pro-rata if working part-time)
Location: Home-based role
Flexible, with a requirement to travel across our operational areas in the UK.
The Role
As our Integrated Care Systems Lead, you will play a pivotal role in steering Affinity Trust's engagement with Integrated Care Systems (ICSs) across the UK. Your primary focus will be building robust relationships with ICSs, aligning our services with their strategic ambitions, and securing new social care contracts. This role is critical in ensuring Affinity Trust is positioned as a partner of choice within the evolving health and social care landscape, providing innovative and person-centred services to support people with learning disabilities and autistic people
Why Join Us?
- Impactful Work: Make a tangible difference in the lives of people we support.
- Career Development: Opportunities for professional growth in a supportive environment.
- Competitive Salary and benefits package, including a focus on work-life balance.
- Inclusive Culture: Be part of a diverse team that values every individual’s contribution.
How to Apply
We're excited to hear from experienced professionals who are passionate about shaping the commissioning landscape for health and social care. Please share your CV and a cover letter explaining why you're a perfect match for the role and why you would like to be a member of the Affinity Trust team.
Application Deadline: 01 July 2024
Affinity Trust is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from all sections of the community.
The client requests no contact from agencies or media sales.
This is an exciting time to join the Medical Research Foundation, as we prepare to launch our new five-year strategy. We are looking for an enthusiastic Grants Officer who will assist in the running of research funding competitions to ensure that only the very best research and very best researchers receive our support.
The Foundation’s mission is to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today. We know that many health conditions are overlooked and underfunded, that new health threats will continue to arise, and that there will always be a need for high-quality, high impact medical research.
Reporting to our Research Manager, you will help us deliver our Research Strategy by helping to develop and deliver a range of funding schemes. Your main responsibilities will be to:
- support the delivery of specific funding competitions, such as our funding on the Impact of Climate Change on Health and in Mental Health research
- co-ordinate the peer review of applications ensuring delivery to best practice in terms of accuracy, impartiality and confidentiality
- convene and support the awarding panel, including preparation of meeting papers, logistics of panel meetings and reports
- be the first point of contact for enquiries from applicants and funded researchers
- develop and maintain working relationships with grant holders
- provide day-to-day administration for the research portfolio
- review grant invoices
- use our specialist grants management software to manage grant amendments, accurate documentation and invoice management
- assist in the delivery of scientific workshops and award events
- represent the charity at external events
Who you are
You are a motivated and enthusiastic individual who wants to develop a career in scientific and research management. You will be keen to get involved in projects aimed at achieving our ambitious research strategy. We would like to hear from you if you can:
- demonstrate experience of working, studying or volunteering in a grant-giving or grant management role, or a research funding organisation, or a science-related environment
- demonstrate an interest in scientific affairs or medical research.
- communicate clearly in writing and verbally with colleagues, scientists and other stakeholders
- demonstrate good analytical skills
- work in an organised and methodical manner with excellent attention to detail
- demonstrate strong planning, organising and time-management skills with the flexibility to respond to team priorities and unexpected changes
- work on several projects with varying tasks concurrently
- find solutions to problems by reviewing best practice elsewhere
- demonstrate high level of IT skills, specifically excellent M/S Word, and Excel.
- work confidently in a team and be self-motivated to work alone
- provide excellent customer service.
You may also hold a degree, preferably in life sciences.
We will offer you
We will offer a salary of between £32,000 and £35,000 depending on experience for a full-time 36-hour week (happy to consider part-time, min 0.8 FTE) and double-matched pension contributions up to 10% max employer contribution. We offer 30 days of annual leave plus bank holidays (pro rata) per year, excellent financial, health and social benefits and an opportunity to join a dedicated team making a difference to human health. We value spending time working in-person to develop strong connections with each other and with our mission, therefore we all work from our London office for at least 50% of our week with the option to work remotely for the remainder.
The client requests no contact from agencies or media sales.
Hybrid (minimum 2 days per week in-person working)
About the role and team:
Our Philanthropy Lead will join an established Major Gifts team, who collectively raise in excess of £5m+ a year. We are looking for a visionary, dynamic, entrepreneurial and empathetic leader who is excited to work closely with the Parkinson’s community to secure vital donations towards our strategic priorities - including our multi-year Parkinson’s UK Nurse Appeal, ground-breaking Parkinson’s research and the Virtual Biotech, our international drug discovery programme.
Maximising the value and contribution of our supporters is fundamental to Parkinson’s UK delivering the impact we want to see for people affected by Parkinson's. Building networks, understanding what motivates our supporters, and aligning our programmes to their philanthropic interests is key to our growth plans for Major Gifts.
This role will lead, influence and embed the major donor strategy and line manage a high performing team. You will deliver your own prospect/donor cultivation activity and generate new leads through working with senior volunteers. You will work with colleagues and leaders across the charity to identify prospects and opportunities to give at a transformational level. You will present and inspire philanthropic support for our work including our information and support services and our Parkinson’s Virtual Biotech drug development programme which is leading the way in driving forward new pioneering treatments.
You’ll contribute to a step-change in the charity’s income, particularly in soliciting gifts from new supporters. Now is an exciting time for Parkinson’s UK as we accelerate our ‘Transforming Parkinson’s Together’ strategy and we drive forward our growth ambitions within major gifts.
What you’ll do:
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Lead the Philanthropy team to deliver our ambitious multi-year income targets
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Build on the team’s existing strategy, working closely with the Head on the overall strategic direction
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Identify, cultivate and manage relationships with your pipeline of donors and prospects (focused on £100k+ gifts)
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Collaborate with colleagues to build the £1m+ transformational gift pipeline
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Oversee, support and coach the Philanthropy team with their prospect/donor cultivation and stewardship activity
What you’ll bring:
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Extensive experience of successful major donor fundraising, with a track record of securing five and six figure gifts through making verbal and written asks
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The ability to proactively identify, qualify and generate new prospects to help grow the team’s pipelines
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Strong leadership skills and the ability to manage, coach, motivate and inspire a high performing team
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Excellent relationship building and communication skills
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Experience of delivering activity with fundraising boards/senior volunteers
Whilst this is advertised as a full-time position, we are committed to being flexible in our roles and would consider part-time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.
Please apply through our career portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the ‘’What you’ll bring’’ section of the job description.
Interviews will be held: w/c 1st July 2024 and will be in person at 215 Vauxhall Bridge Road, London SW1V 1EJ
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Sandy Bear is going through a period of development and we need our income to grow to achieve this. Our newly created Head of fundraising and marketing will play a pivitol role in achieving our ambition.
Supporting our existing Income generation and taking it to the next level, there is ample opportunity to put your stamp on fundraising within Sandy Bear. Whether you are an experienced fundrasier looking to develop your career, or a seasoned manager looking for a new challenge and can champion our cause, we want to hear from you.
Sandy Bear has a great team of volunteers and staff and this is an exciting time to be joining us and help implement different genres of fundraising.
This role is working across Wales, supporting our Wales based charity.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.
The client requests no contact from agencies or media sales.
UK Internal Communications & Engagement Advisor
Contract: Permanent, Full-time, 35 hours per week.
Salary: £43,668 to £45,851 with excellent benefits.
Location - London, UK.
Hybrid Working: We support and enjoy a flexible working environment. A minimum of 40% of working time is spent in the London office. This equates to 2 days for a full-time employee, one of those days must be a Monday when the entire UK People Team are office office-based.
About WaterAid:
Want to use your skills as our new Internal Communication & Engagement Advisor to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our Internal Communications & Engagement Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The UK People Team plays a critical role in helping WaterAid realise its goals. We lead on the development, deployment and application of strategies, policies and guidance that ensure that WaterAiders are aligned and engaged, and that they have the skills and opportunities to maximise the impact they can make to our mission. A small, impactful team, at the forefront of our delivery is the service we give to the organisation and central to that is our employee experience to support WaterAiders and the maintenance of a high performing environment. About the Role:
Create, co-ordinate, deliver high quality UK communications and engagement that support our priority of shaping the UK workplace with a high focus on diversity, equity and engagement (DEE) to celebrate our rich cultural mix. Supporting UK based teams and key resource groups as the primary internal communications and engagement advisor.
Internal Communication:
- The main point of contact for all enquiries for UK internal communications, providing expert advice and support.
- Responsible for innovative content creation and delivery of all UK specific communication in line with WaterAid's brand and our employee value proposition, eg: emails, news articles, videos, employer brand campaigns.
- Develop and execute the UK People Team annual, rolling communications plan in collaboration with stakeholders.
- Provide advisory support to colleagues in the UK People Team on communication approaches so it reflects our employee value proposition in tone and content.
- Responsible for designing the communication of our work on diversity, equity, and empowerment (DEE) in an inspiring, inclusive and impactful way that captures the audience as well as the key message of the work.
- Owner of "Shaping the UK Workplace" hub on our Intranet, The Spring. In ownership, this is content, creative design and coordinating with key stakeholders.
- Build professional and effective working relationships with internal and external stakeholders, including key resource groups in the UK to be a trusted advisor.
- Support in the organisation and delivery of all UK staff specific webinars and in person events.
Employee Engagement:
- Develop and design a pipeline of social media articles that can be used for branding careers in the UK, in addition to supporting at UK focused branding events.
- Develop the UK wellbeing calendar, promote and coordinate delivery of activities in collaboration with UK based resource groups.
- Produce creative and innovative material on key cultural events celebrating our rich diversity in the UK office.
- Lead on the design, project management and delivery of UK events during WaterAiders Week. For example, UK WaterAiders Fair.
- Lead on activating the global employee engagement initiatives in the UK. For example, the Employee Engagement Survey.
Knowledge Management:
- Design the structure, ownership, and expert advisor for the UK People Team's knowledge management site.
About You:
Functional skills
- Excellent written and verbal communications skills in English.
- Experience of having worked and successfully impacted outcomes in an internal communication and engagement role.
- Demonstrable branding and design capability.
- Understands employee experience concepts.
- Project management experience.
- Designing engaging and impactful surveys.
- Experience of using and designing in SharePoint.
- Has used MS office suite, with a strong skill in PowerPoint.
A demonstrated ability to a working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity, and Innovation.
Desirable skills
- Experience of working in a communication, engagement role within a People & Organisational Development team.
- Experience of working with staff resource groups.
Closing date: Applications will close at 23:59 on 30th June 2024. Availability for the first online interview is required from 1st to 5th July 2024. Final interviews for those shortlisted will be onsite at Canary Wharf on 16th & 17th July 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter setting why this role appeals to you into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK before 1st online interviews. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy. Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £27,352.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Senior Relationships and Engagement Officer – North England and Wales, and Scotland (Remote, with travel across regions as required)
About us
Lifelites is a unique charity that has been providing innovative assistive and sensory technology, specialist training and technical support to the children’s palliative care sector for 25 years.
Our inclusive equipment empowers over 12,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.
About the role
We are looking for an experienced relationship fundraiser to join our small team and help us engage with, and fundraise from, corporates, membership organisations, special interest groups and community groups across the north of England and Wales, and Scotland.
This is an amazing opportunity to join an established charity looking to grow and diversify both its fundraising and service provision over the next 5 years.
Job Title: Senior Relationships and Engagement Officer (North)
Reports to: Head of Fundraising & Communications
Direct reports: None
Salary: £32,000 - £39,000
Location: Home-based; Head office at 60 Great Queen Street, WC2B 5AZ; Travel required to visit supporters and partner sites when necessary.
Hours: 34 per week, Monday – Friday; would consider part time (0.8FTE) or condensed hours over 4 days.
About you
Can you inspire people to fundraise and support children with life-limiting conditions and complex disabilities? Have you a proven track record of building sustainable, long-term relationships? Do you enjoy a challenge and want to build new partnerships that will allow our charity to increase its reach and impact across Britain and Ireland?
Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.
Applications close: Monday 8th July 2024 at 5pm
Interview: Monday 15th July 2024 (online)
Second Interview: Tuesday 23rd July (in-person)
The client requests no contact from agencies or media sales.
Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.
Role Summary
How this role fits into the vision and objectives of Causeway
The Fundraising and Business Development Team Administrator will form part of a five-strong team led by our Head of Fundraising and Business Development. The role is perfect for someone who would like to make a real difference to the lives of vulnerable and marginalised people and who would appreciate the opportunity to play a big role in a small, friendly and ambitious team.
The successful candidate will be an enthusiastic and proactive person who will play a key role in supporting the team with sight and activity across all fundraising areas and this could be a great opportunity for someone looking to take their first steps into fundraising. Above all, we are looking for someone with drive and initiative - a natural problem solver who is always looking to improve upon current processes.
Responsibilities:
As part of a small team, you will need to take responsibility for identifying where your support is most needed through busy times, juggling different priorities to work effectively and efficiently, often under your own steam.
Key responsibilities are:
Corporate Fundraising
- Support corporate fundraising by completing due diligences on potential partners (you will be trained how to do this), organising corporate visits, volunteering days, supporting corporate fundraising events, keeping corporate partners up to date with our news etc and organising meetings.
Trusts and Foundations
- Support trusts and foundations fundraising by supporting on funder research (again you will be fully trained how to do this) and contributing to a constant pipeline of potential funders for the team to approach.
- Helping to manage the schedule for, and possibly writing and/or submitting basic proposals to trusts and foundations.
Events
- Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
- Helping to develop, organise and deliver events.
Individual Giving
- Supporting our Individual Giving programme from an administrative point of view, including sending out pre-written emails to our supporters etc and ensuring first-class stewardship.
- Using our fundraising platform Enthuse to produce reports to support the team (and finance) with relevant information and insights.
- To ensure all donations are processed and on the fundraising tracker correctly, supporter records are kept up to date and supporters are thanked in a timely manner.
General
- To be the first point of contact for all fundraising enquiries that come in by telephone, email, and post.
- Supporting other activities in the fundraising team when needed, sending out materials to fundraisers and supporting logistics, diary management and support the organisation and delivery of meetings and events when needed.
- Attend meetings and take concise and accurate minutes.
- Support the Head of Fundraising and Business Development to produce trackers and spreadsheets which help to measure the team’s performance and results. This includes ensuring income is allocated correct from third party platforms and working closely with the Finance Team to ensure that we can report fundraising results and forecast accurately and in a timely way.
- Support with stock control and ordering for our material assistance project, LifeSupply which also forms part of the department.
- Support all income generation activity with the collation of information from other departments, external organisations or though research.
- Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise.
- Undertake other tasks and duties as may be reasonable which will contribute to the overall success of the Fundraising and Business Development team or the charity’s business objectives.
The client requests no contact from agencies or media sales.
About the role
We have an exciting opportunity for a Project Coordinator to join our team. This position is based in the Clinical Quality department and is responsible to the NMPA Audit Lead. You will be responsible in supporting the seamless execution of audit activities including efficiently coordinating clinical audit reports, sprint audits, governance meetings, website management, and data governance requirements
By contributing to the development of audit support for quality improvement and engaging stakeholders, including women and families, the Project Coordinator plays an important role in strengthening the audit's impact on national maternity services.
Responsibilities:
- Audit coordination
- Governance group management
- Website management
- Administrative duties
About you
This position is well-suited to an organised and capable person who is looking to contribute to the improvement of maternity services, gaining project management experience in the healthcare environment.
Requirements:
- Confident in working with senior health care professionals in a variety of settings
- Proven ability to provide efficient administrative support in a professional environment, including managing data, documents and correspondence with accuracy and discretion
- Effective communication and interpersonal skills with the ability to engage effectively with diverse stakeholders
- Effective IT skills and confident working knowledge of Microsoft Office (Word, Excel and PowerPoint)
- Competent minute-taking and drafting skills
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- Up to 10% employer pension contribution after probation
- Enhanced occupational Maternity, Adoption, and Shared Parental leave policies
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Free lunch (onsite only)
- Employee Support Service counselling
- Life Assurance Scheme
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
- Closing date: 10.00am on Monday 24 June
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK.
We want national policies on health and social care to be informed by better evidence and analysis. The policy team supports this by analysing, understanding, and informing national policies on health, social care and public health in the UK, with a particular focus on the overall direction and performance of the health system in England.Our work ranges from understanding integrated care systems in the NHS, how to improve access to primary care, and strategies to improve public health and prevention. We also assess the overall performance of the health system (for example, through public polling and international comparisons).
The policy officer will work on a mix of projects, supporting in-house policy analysis and research, as well as helping to scope and develop ideas for externally commissioned research. The role will include supporting our programme of public polling. The policy officer will support policy analyses, including synthesising qualitative and quantitative research evidence; analysing policy documents and grey literature; and supporting policy research.
The policy officer will help write and contribute to external publications, including briefings, blogs, and longer Health Foundation reports. Everybody in the policy team contributes to our written work—so the ability to write with clarity about complex issues is essential.
The policy team works closely with other teams in the Health Foundation—for example, with those carrying out more in-depth quantitative analysis—on projects and to exchange ideas. The policy officer will therefore work collaboratively, engaging with colleagues to make best use of the Health Foundation’s skills and assets to produce effective policy analysis.
The policy officer will also play an important role in supporting our response to new policy developments and government announcements and helping to inform our media statements. They will also play a role in scanning policy developments and identifying areas for responsive work.
To find out more about the role and what we are looking for, please click on the link below to be redirected to our careers website.
The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
We have some an exciting opportunity to join our Westminster Wellbeing Pathway team as an Assistant Support Worker (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.
St Mungo’s Westminster Wellbeing Pathway consists of 3 step-down projects that support clients in their recovery journey through the use of a person-centred approach, with a focus on mental health and other complex needs including (but not limited to): physical health, substance misuse, a history of domestic violence and trauma.
In this role you will jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. In this role you will be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. Other responsibilities will include:
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Coordinating important Health and Safety checks and other administrative duties.
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Work alongside the team to provide a person centred support to residents and clients.
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This role is shift based.
About you
This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers.
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Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
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Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
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A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on Wednesday 26 June 2024
Interview and assessments on: Monday 08 July 2024
The client requests no contact from agencies or media sales.
Title: Head of Operations
Contract type: Fixed term, maternity cover (July 2024 – May 2025)
Hours: 0.8 FTE (4 days per week)
Salary: £46,400 (£58,000 FTE)
Reports to: CEO
Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance)
MAIN PURPOSE OF THE JOB:
As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.
This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable. The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives. Exemplary communication skills and the ability to manage multiple priorities are essential.
MAIN DUTIES:
1 PROPERTY AND BUILDING MANAGEMENT
Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers. The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc.
The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.
The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome. The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment.
The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee.
2 LEASES, INSURANCE, LEGAL, RATES AND LA
With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council. The HOO will report on such matters to the Property committee of the Board.
Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives.
Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences.
The HOO will oversee all insurance requirements and ensure that terms required are met. The HOO will oversee legal compliance issues in collaboration with the CEO and as directed.
The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself.
3 COMMERCIAL EVOLUTION AND PROJECTS
The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan. The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces.
The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.
4 LIVE EVENTS
The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.
The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.
5 YOUTH AND COMMUNITY
Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner.
6 IT and DATA MANAGEMENT
The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities.
The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.
7 DATA AND GDPR
The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.
The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.
8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR
The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function.
The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters. In association with the CEO and Financial Controller, the HOO will manage and record annual leave.
The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community.
The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.
The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO.
The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.
Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.
The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees.
The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget.
9 DIVERSITY AND INCLUSION
In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion. This may include managing new and existing initiatives, updating policies and undertaking formal reviews. The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo).
10 COMMITTEES AND BOARD
The HOO will provide a support role to the CEO on preparation of Board papers and reports. The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support. The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.
11 CEO DEPUTISATION
The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair.
PERSON SPECIFICATION
Essential knowledge, skills and experience
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Substantial experience in a similar role with senior responsibility for all aspects of operations
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Sound expertise in property management and building management
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Excellent organisational skills including effective planning, prioritisation, risk management, and reporting
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Good financial management skills: budget setting, control, monitoring and resource management
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Events management skills and experience
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Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery
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High-level people management skills, experience of managing a team, and knowledge of sound HR practices
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Experience of working in a charity or social enterprise and working with a Board of Trustees
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Strong written and verbal communication skills
Desirable knowledge, skills and experience
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Knowledge or experience of craft, design, fashion and/or the wider creative industries
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Experience of building commercial or community/creative partnerships
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Experience or knowledge of fundraising
Essential qualities and attributes
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Demonstrable commitment to equality, diversity and inclusion
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Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity
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First-class attention to detail and high standards of professional conduct
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Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate.
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Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.
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Self-starter with an ability to work positively as part of a small team
Applications due by: Midnight, 30th June 2024
First Interviews (online): Tuesday 9th July 2024
Second Interviews (in-person): Monday 15th July 2024
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
We are looking for a talented Digital Marketing Analyst to lead our digital tracking work at Crisis, and to ensure all our planning and activity is shaped by data-led insights
Crisis is a supportive, flexible working environment.
Location: Flexible. Ideally a minimum of one day per month at our London office. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.
About the role
This is a fantastic opportunity for someone passionate about data to join us in our mission to end homelessness. At Crisis we are committed to building a culture of digital effectiveness to grow our income and engagement online, attracting new supporters, volunteers, advocates and supporting people with lived experience. Digital Analytics is at the heart of this.
As Digital Marketing Analyst you will lead on providing key insights and optimisations, tracking user journeys and measuring the impact of fundraising and campaigning activity.
You will also help to lead on best practice for digital analytics, maintaining and leveraging analytics tools, processes, and reporting on Crisis’ digital channels.
About you
As our in-house digital analytics expert, we are looking for someone with a proven track record of providing data-driven insights, analysis and recommendations to help continuously improve the performance of digital channels and campaigns. You will be skilled at communicating complex ideas simply and effectively and making recommendations to colleagues across the charity.
You will be proficient in various analytics platforms (e.g. Google Analytics 4 and Bing Analytics), and email and social media tracking tools, with experience in drafting clear, concise reports and in providing considered recommendations based on your insights.
You will also be confident using Google Data Studio/Looker, Google Tag Manager, Hotjar and various SEO tools. You will have a sound working knowledge of cookie compliance and take on the role of team lead for ensuring GDPR compliance and organisational confidence across paid media plans.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 30 June 2024 (at 23:59)
Interviews will be held w/c 8 July 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.