Carers engagement officer jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We’re looking for a motivated and creative Senior Marketing Officer to join Kinship’s Marketing Team to help us reach more kinship carers with our support offer. You’ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing.
You’ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes – including Department for Education-funded training – to kinship carers, referral partners, and professionals across England and Wales.
Working closely with the Head of Marketing, you’ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You’ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families.
Key responsibilities
-
Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals.
-
Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches.
-
Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets.
-
Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns.
-
Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting.
-
Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences.
-
With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship’s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate.
-
Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing.
-
Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams.
-
Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.
Knowledge, abilities, skills and experience:
Experience
-
Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience).
-
Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences.
-
Experience of supporting numerous marketing campaigns or activities at the same time.
-
Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software.
-
Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis.
-
Experience using a Contact Management System, such as Salesforce.
-
Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts).
-
Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly).
-
Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity.
-
Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising.
-
Experience working with brand guidelines and applying brand principles to create impactful marketing.
Knowledge and skills
-
Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels.
-
Excellent attention to detail.
-
Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines.
-
Ability to work both independently and collaboratively.
-
Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice.
-
Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives.
-
Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills.
-
Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva.
-
Understanding of how Meta paid social and paid search complement each other across the user journey
Attributes
-
Confident building trusted relationships with internal and external stakeholders.
-
Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels.
-
Organised and has good attention to detail.
-
Collaborative and enjoys working across a number of teams.
-
A creative and solutions-focused person, able to use own initiative and make suggestions.
-
Empathy, sensitivity, and understanding of the needs of families facing challenges.
-
Commitment to the values, aims and objectives of Kinship.
-
Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.
-
Right to work in the UK.
Desirable:
-
Experience of kinship care .
-
Knowledge of children’s social care system and/or experience of work with kinship carers.
-
Understanding of working in the charity sector.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"I can honestly say my three years at Settle have been the best years of my fundraising career." (outgoing Head of Fundraising and Senior Leadership Team member Penny Day).
100% of staff would recommend Settle as a great place to work.
95% of staff would agree that Settle is a welcoming and inclusive organisation.
When young people in care turn 18, all the support they’ve relied on can fall away, literally overnight. Suddenly, they have to navigate adulthood on their own. This would be tough for any teenager, even if they could fall back on their family for help. So it’s not surprising that two out of three care-experienced young people feel unprepared to leave care. Too many still don’t get the support they need to make it safely past this cliff edge.
Care leavers aged 18-21 are nine times more likely to experience homelessness than their peers.
Settle exists to change this. We’re an award-winning charity, supporting care-experienced young people as they move into their first home, so they can confidently transition into independent living, avoid eviction and homelessness, and establish the foundations they need to thrive in adulthood. We are on a mission to end homelessness among care-experienced young people.
With our current Head of Fundraising leaving us to go travelling, we’re seeking someone new to help us achieve this ambition. You’ll have a lot to build on. Over the last three years, we’ve grown our income dramatically, and diversified our funder portfolio. We have strong relationships with our committed and supportive funders, underpinned by an organisation-wide commitment to fundraising.
This is a crucial role for Settle, and you’ll have the support you need to excel. In 2025, we grew our fundraising team from one (this post) to three. You’ll take on the leadership of an engaged and enthusiastic team, increasingly responsible for day-to-day management of trust and foundation fundraising. As well as inspiring the team to great things, you’ll have the opportunity to develop and deepen our relationships with philanthropists and high net worth individuals. You’ll have active support and engagement from me and the Board, with regular opportunities to involve trustees in your work.
As we head into future years, you’ll lead the development and delivery of our next fundraising strategy. We’re proud of our welcoming, inclusive and collaborative culture. We’re committed to staff wellbeing, with regular socials and time away as a team, and four wellbeing days every year on top of generous annual leave. You’ll play a key leadership role in fostering this culture and shaping Settle as we grow.
If this opportunity sounds as exciting to you as it does to us, we’d love to hear from you. We are also happy to share more about our fundraising so do request this when you get in touch.
We’d love to hear from you if:
✷ You are passionate about making a significant contribution to our mission to end homelessness among care-experienced young people, and want to use your skills to help Settle reach more young people
✷ You are an outstanding communicator, with excellent storytelling skills in person and in writing, and the ability to craft and share a compelling vision and case for support
✷ You’re a strategic thinker with excellent analytical skills and the ability to translate strategy into clear decisions and action
✷ You are a values-driven leader, committed to bringing out the best in your team and supporting them to stretch and develop
✷ You are self-motivated and organised, with the ability to manage multiple projects and deadlines, and maintain progress while responding to emerging opportunities
✷ You are financially literate and able to work effectively with numbers and financial information
✷ You are willing and able to support managers in other teams, cover for other members of Settle’s Senior Leadership Team when necessary, and play a wider leadership role in the organisation
✷ You are dedicated to embedding equality, diversity and inclusion into all areas of your work
EXPERIENCE NEEDED FOR THIS ROLE
ESSENTIAL
✷ Significant track record of raising funds from trusts and foundations
✷ Experience of securing major gifts, donations or grants from high net worth individuals or family foundations
✷ Experience of building and maintaining strong relationships with funders or other senior external stakeholders
✷ Substantial experience of preparing funding applications and reports
✷ Experience of line managing and leading high performing teams, with the ability to coach, motivate and develop others
✷ Experience of developing and effectively delivering strategy
DESIRABLE
✷ Knowledge of youth homelessness, the care system or other relevant issues facing young people
✷ Experience of leading a growing team or contributing to organisational growth
BENEFITS
✷ Scope to take real ownership of a key strategic priority in a fast-growing charity
✷ Flexible working arrangements
✷ 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 personal wellbeing days
✷ Regular 1:1s with the Chief Executive and active support of the Senior Leadership Team and Board for Settle’s fundraising strategy
✷ Strong commitment to professional development with a dedicated individual training budget and a line manager dedicated to supporting your growth
✷ Annual performance and pay progression reviews
✷ Up to 6% pension contribution
✷ Cycle to work scheme
✷ Employee Assistance Programme offering free therapy
✷ Work phone and laptop
✷ A supportive and inclusive culture with regular team social events and annual all staff away day
MORE KEY INFO
Hours: The hours are full-time (35 hours per week) preferred, with attendance at funder events outside core hours as needed from time to time – part-time will be considered for the right candidate but we envisage at least 0.8FTE / 28 hours per week
Location: Hybrid working between our office in London Bridge and working from home – our standard expectation is at least 2 days a week of contact time (in the office, funder meetings or events). We have a monthly in person team meeting on a Wednesday, and hold our monthly SLT meetings in person on a Tuesday.
Flexibility: Settle is committed to flexible working and will work with the successful candidate to agree mutually positive working arrangements
HOW TO APPLY
Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will be delighted to support you with your application. Please send your CV together with any questions to her directly in the first instance.
We are proud to be a Disability Confident employer and a member of the Care Leaver Covenant. We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
We also guarantee an interview for care-experienced applicants who meet the essential criteria for the role because we want to increase the representation of lived experience in the team.
We aim to make the interview process as accessible as possible so please do not hesitate to let Charlotte know if you require any reasonable adjustments.
The closing date for the role is Friday 17 April with interviews taking place in the week commencing 27 April.
We really look forward to hearing from you!
We are happy to receive your CV in the first instance.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
Young Carers Service Manager role
An opportunity is available to help make life better for carers
Hours - 30 hours per week (including occasional evenings/weekends)
Salary: £36,000 FTE per annum (£28,800 actual)
This is an opportunity to lead a passionate, skilled team and shape services that genuinely change lives by supporting the Young Carers in our region.
Are you self-motivated, organised, empathetic, able to work collaboratively and autonomously, passionate about supporting young people, able to influence strategic development and able to think on your feet then you might want to consider joining a small team of like-minded people.
Our charity, Carers Support, works across Bristol and South Gloucestershire to support unpaid family carers who are supporting their loved ones at home.
We currently have a vacancy in our Young Carers Service Team to support the Chief Executive and Senior Management Team and lead the Young Carers Service. This is a senior role that requires managerial experience, an understanding of the youth sector, safeguarding, and the ability to work with different employed teams and volunteers.
Main duties will include:
To:
· Be a member of the Senior Management team and actively participate in the overall strategic management and development of the organisation.
· Ensure that the strategic development of the young carer service is co-ordinated and services are delivered in line with funded contract and grant requirements, CSC's development plan and local and national strategies and priorities.
· Be responsible for the support, supervision, management and development of the Operational manager, Schools Development Officer and Engagement worker
· Be the Children and Young People’s Safeguarding lead, working in conjunction with the Adults Safeguarding lead and deputies.
· Ensure young carers voice leads service development internally and externally improving the identification and support for young carers across Bristol and South Gloucestershire.
· Ensure sustainability developing service plans and working with Fundraising manager to raise the funds to sustain services that meet young carers needs.
There’s lots more we could tell you, but why not apply and come and see for yourself.
Closing date for applications is 22nd March 2026 @ 12 noon with interviews on 8th April 2026.
Please visit our website for all the information you need and details of how to apply. All completed applications should be returned to our recruitment team.
If you would like to know more about this role, please email Joss Tagg, Young Carers Manager for further information.
We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.
Registered Charity No: 1063226
The client requests no contact from agencies or media sales.
Equity, Diversity and Inclusion Officer
Salary: £37,264 (£46,580 FTE)
Hours: 30 hours (4 days) per week
Location: Oxford
Job description
Join our team as an EDI Officer!
The EDI Officer role focuses on enhancing equity in health access and outcomes for all social groups within the local community, particularly in OUH palliative care services. The post holder will collaborate closely with palliative medicine colleagues to develop and lead projects aimed at improving EDI aspects across all Palliative Care departments.
This will be achieved by implementing the five-year EDI strategy plan, which supports hospice teams in integrating EDI considerations in all areas of care. Additionally, the role involves contributing to Trust-wide Health Inequalities initiatives through collaboration with the Trust’s EDI colleagues and Patient Experience Team and various internal and external stakeholders to meet EDI and health inequalities objectives.
What you'll do
· Equity, Diversity and Inclusion Oversee the implementation of the EDI Strategy for the Palliative Medicine Department to ensure services meet the needs of the diverse population in the catchment area.
· Service Planning and Development, Project Management: Take responsibility for the development and implementation of projects and service improvements with an EDI focus as agreed with line manager or Clinical Lead.
· Data Collection and Analysis: Review and analyse data on groups with protected characteristics and/or who may experience palliative care health inequalities within our catchment.
· Engagement: Identify and work to engage individuals and carers who are experiencing/are at risk of experiencing health inequalities in end of life and palliative care.
Why you'll love working with us
- Growth and Development: If you have the knowledge of design trends, skills for designing digital and printed materials and are eager to expand your skills, this role offers a fantastic development opportunity.
- Make a Difference: Your work will directly contribute to raising funds for Sobell House Hospice, helping us make a significant impact in the community.
Our core values
- Continuous Improvement: We have a ‘growth mentality’. We embrace feedback and positive change and are continually looking for improved ways of working.
- Integrity: We are honest, transparent and accountable for our actions and outcomes.
- Collaboration: We believe together is better. Working with colleagues, partners and our community to achieve more.
- Impact: We aim to make a positive difference to the lives of others through our work.
- Compassion: We treat ourselves and others with kindness, respect, empathy and care
What we offer
- Generous Holiday Entitlement: 36 days including 8 Bank Holidays (pro rata).
- Pension: 7% employer contribution to help you secure your future.
- Sick Pay: Up to 6 weeks in any rolling 12 months after completing probation.
- Additional Benefits: Access to our Employee Assistance Programme, Death in Service benefit, the Cycle to Work scheme and more
- Training and Development: We are keen to support individuals developing into roles and progressing through the organisation
If you’re ready to bring your passion, skills, and enthusiasm to our team, we’d love to hear from you! Apply now and be part of something truly special at Sobell House Hospice.
It is our mission to enrich the lives of our patients and those who love and care for them.
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.
Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.
This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.
Main responsibilities
Coordination & facilitation
- Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
- Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
- Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
- Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
- Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.
Support for young people
- Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
- Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
- Foster an environment where young people feel respected, valued, and listened to.
- Manage mechanisms for reward and recognition of young people’s input and contributions.
Strengthen and enable staff team
- Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
- Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
- Provide feedback to colleagues on how to maximise the impact of youth involvement.
Administration & governance
- Manage recruitment and onboarding processes for YPAG members.
- Oversee consent processes, data handling, and safeguarding requirements.
- Coordinate payments, incentives, travel, and expenses for young people.
- Maintain accurate records, produce meeting notes, and ensure timely communication.
- Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.
Continuous learning and development
- Contribute to the development of the organisation’s engagement and involvement strategy.
- Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
- Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
- Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.
Interest-holder and partner engagement
- Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
- Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
- Represent AHS in meetings, workshops and events where appropriate.
Knowledge, skills and experience
Essential criteria
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
- Strong facilitation and communication skills, especially with young audiences.
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
- Experience of co-ordinating a youth advisory group, council, board or similar structure
- Ability to work autonomously, prioritising tasks and manage own workload.
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
- Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
- Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).
Desirable criteria
- Relevant qualification in youth participation, youth work, community engagement or similar.
- Understanding of public involvement in research or willingness to develop expertise.
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations.
- Willingness to work hours flexibly including some evenings/weekends.
Additional Information
- Enhanced DBS/PVG or equivalent safeguarding check will be required.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on End of Day Sunday 29 March.
Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
BID Services is a leading national charity supporting people who are deaf, hard of hearing, sight impaired, severely sight impaired, and those with dual sensory loss. We work alongside clients, their families, and carers to ensure they can access the opportunities, services, and information that matter most.
We are seeking a strategic, values driven CEO to lead the organisation into its next chapter. This is a hands-on leadership role and you will shape strategy, drive operational excellence, and ensure BID Services continues to grow its impact, reputation, and financial sustainability.
What you will do
- Provide visible leadership to the organisation, inspiring and motivating a multi-disciplinary team while fostering a high performing, inclusive, and collaborative culture.
- Translate strategy into action, delivering operational priorities and ensuring services meet the highest standards
- Take responsibility for financial stability, new business, fundraising, and income generation, and embedding a sustainable funding model
- Act as the public face of BID Services, influencing the national conversation on sensory impairments, building partnerships, and engaging stakeholders across sectors
- Lead governance, risk management, compliance, safeguarding, and data protection, reporting to the Board and supporting trustees in their responsibilities.
Who we’re looking for
- Proven senior leadership experience in the not-for-profit, social, or private sectors, with a track record of delivering strategy, growth, and change
- Commercial acumen, with experience securing funding, generating income growth, and managing budgets
- Skilled at partnership building, stakeholder engagement, and influencing policy or national agendas
- Experienced at Board level and able to lead and motivate teams while fostering a strong organisational culture
- Familiarity with working with people with a sensory impairment, those with disabilities or vulnerable adults
- Credible, confident, and collaborative, with the courage to make bold decisions and the energy to drive innovation
Additional considerations
- Full time role, requirement to be Midlands-based (Birmingham) typically 3 days per week
- Commitment to equity, diversity, and inclusion, wellbeing, and sustainable practices
This is an opportunity to lead a respected, impactful organisation where your leadership, vision, and energy will make a real difference in people’s lives.
Closing date Friday 20 March 2026
We work to remove barriers and deliver services which enable and empower those who are D/deaf, hard of hearing, sight impaired, deafblind.
The client requests no contact from agencies or media sales.
Join a charity rated ‘Outstanding’ by the Care Quality Commission and play a central role in our senior leadership team.
This is a rare opportunity to use your finance and people leadership expertise to help shape the future of a well-established, values-driven organisation.
Shared Lives South West delivers long-term and short break care and support across Devon, Cornwall and Somerset, enabling people to live fulfilling lives within family homes and communities. We are proud of the quality of our work and the positive, relational culture we have built as an organisation, and we are ambitious about what comes next.
As Deputy Chief Executive, you will join our senior leadership team in a pivotal organisation-wide role leading finance, people and core business functions. Working closely with the Chief Executive and Leadership Team, you will help strengthen financial stewardship, support a thriving and sustainable people culture, and ensure the organisation remains resilient, well-governed and effective.
This is a broad and influential leadership role offering both strategic responsibility and meaningful organisational impact. You will contribute to long-term planning and decision-making, provide leadership depth and continuity, and deputise for the Chief Executive when required.
We are looking for an experienced senior leader with strong organisational finance expertise and a good understanding of people leadership and workforce practice. You may come from the charity, public or wider values-led sector, and you will bring a collaborative, grounded leadership style alongside professional rigour.
For the right candidate, this role offers the opportunity to make a significant contribution to an already high-performing organisation while continuing to grow your own leadership portfolio in a supportive and purpose-driven environment.
For full details and to apply please see Applicant Pack attached.
Other organisations may refer to roles like this as Deputy CEO, Chief Operating Officer (COO), Finance Director, Director of Finance and Operations, or Executive Director of Corporate Services.
The client requests no contact from agencies or media sales.
Health Professional Education and Engagement Manager
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary
A key focus of our strategy is to reach and engage with as many people as possible, affected by and at risk of bowel cancer, by embedding our information and support services within NHS diagnostic, treatment and care pathways. As Health Professional Education and Engagement Manager you will play a central role in helping us achieve this. With a focus on developing networks in primary care and developing existing relationships with CNS’s and secondary care health professionals, you will work across the UK to understand the needs of these stakeholders and identify ways in which we can support them. You will lead the development of our health professional education programme, combining live education events with online learning modules.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
In this role, you will:
• Build meaningful relationships with underserved communities
• Co‑design outreach activities and culturally relevant support pathways
• Lead engagement in local communities to reduce health inequalities
• Deliver workshops, presentations, and targeted awareness campaigns
• Develop partnerships with PCNs, ICS colleagues, public health teams and VCSE organisations
• Help ensure individuals affected by cancer know how and where to access support
We’re looking for someone who:
✔ Understands community development and health inequalities
✔ Has experience engaging diverse communities
✔ Communicates with empathy, clarity and cultural humility
✔ Can design inclusive workshops, events and engagement activities
✔ Has strong digital and social media skills
✔ Is committed to equity, diversity and anti‑discriminatory practice
This is a meaningful opportunity to join a compassionate team and directly influence better outcomes for people affected by cancer.
Apply via our website: Self Help UK/Recruitment
Closing date: Wednesday 25th March 2026
Fostering Recruitment Officer - Part Time
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 Homeworking Allowance per annum
Hours: 21 Hours per week - 3 days a week (Monday + 2 days other days)
Contract: Permanent
Location: North West. Travel required around the North West with a focus on travel to Merseyside & Wirral regions
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This is an exciting opportunity to join TACT in the new role of Fostering Recruitment Officer as they grow their presence in the North West.
The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, in collaboration with the whole team.
The Fostering Recruitment Officer will be required to work on Monday as one of the 3 working days. The other 2 working days can be discussed with the hiring managers during the recruitment process.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Fostering Recruitment Officer will include:
- Working collaboratively across relevant teams to progress enquiry management
- Support community recruitment activity to create a consistent pipeline of carer applicants
- Facilitating a smooth application and assessment process for potential carers
- Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives
- Creatively contribute to innovation and improvement of strategies and local activities
- Maintaining an understanding of regulations and requirements for provision of foster care services
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Recruitment Officer must be based in the North West, as travel is required throughout this region, with a focus on Merseyside & Wirral to visit potential new foster carers.
Travel to attend 6 weekly face-to-face meetings in Merseyside, alongside team wellbeing events and training is also required.
AnEnhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
- Closing Date: Wednesday, 1st April 2026
- Interview Date: Wednesday, 15th April 2026 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles. Please see the attachments for full Job Description and Person Specification, including links to definitions and relevant policies.
Co‑Design and Co‑Production Worker
Hours: 28 hours per week. Must be flexible and be available for occasional work outside of usual work hours.
Salary: £30,229.28 pro rata (depending on successful completion of the Probationary Period). For the hours, this would work out at £24,183.43 annually. Point 7 on BDEF Pay Policy.
Purpose: To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles.
Reports to: Director of BDEF.
Based at: Chelsea Room, Easton Community Centre, Kilburn Street, Easton, Bristol, BS5 6AW. However, we support flexible working arrangements and hybrid working as we are committed to supporting our workers to meet their needs. If this is relevant for you, this can be discussed.
Contract: This is a fixed term contract until March 2029.
Access: We are a Disabled people led organisation. This role is for Disabled people to apply for. As such, support to make reasonable adjustments and/or support to apply for Access to Work will be embedded from the start of working with us.
As an organisation, we also use Social Model Identity First language such as ‘Disabled people’ and ‘impairments’ or ‘health conditions’.
We know there are Disabled applicants who will have faced many barriers in developing their careers. When you read the job description and person specification, think about your potential to meet the requirements.
If there are items on the person specification where you feel you don't strictly meet the skills or experience listed but you already have strategies, support, or technology to meet these skills in a way that works for you (or you feel with the right support you could excel at) then please apply.
Co-Design and Co-Production
BDEF’s Director previously supported Bristol City Council Adult Social Care to create a Co‑production Policy. This policy was developed because there was no clear, fair, or consistent way for the Council to involve people with lived experience of using Adult Social Care services.
The policy:
- Is designed through co-production between Disabled people, Carers, Community and Voluntary Sector workers and council officers.
- Clearly defines consultation, engagement, co‑design and co‑production.
- Sets expectations for inclusive, equitable involvement.
- Has been fully adopted and approved by Adult Social Care.
- Is intended to guide all future Adult Social Care work.
Following feedback, Bristol City Council has now contracted BDEF, a Disabled‑people‑led organisation, to take this work forward. This, as part of this contract, role will focus on supporting, embedding and putting the policy into practice, ensuring that people with lived expertise are meaningfully involved in shaping Adult Social Care services.
The role will work closely with people with lived expertise of Adult Social Care services (Disabled people and carers among others), Bristol City Council Adult Social Care officers, community and voluntary organisations and BDEF colleagues. The role holder will work directly with BDEF Director who will offer advice and support.
The main duties can be found in the attached Job Description and Person Specification.
We particularly encourage people with intersectional experiences to get in touch, including but not limited to:
● Disabled people who are Black, Brown or racially minoritised communities.
● Disabled non-binary, trans or gender fluid people.
● Disabled people with lived understanding of refugee or asylum experiences and/or systems (although must now have right to work in UK).
● LGBTQIA+ Disabled people.
● Any other Disabled individuals with lived experience of multiple marginalisations.
Deadline:
Please return the application (in whatever form you choose) by 5pm on Tuesday 24th March 2026.
We will accept applications in the forms of written word, voice recording and/or video if writing an application form isn’t the best format for you. Application packs are also available in accessible formats.
If you would like this application form in any other format or would like to submit your application in a different format, please contact us.
With your CV, please include minimal relevant experience, including volunteering, professional and other. The focus in assessing your application will be based on your answers to the screening questions.
We will not accept applications that appear to be written entirely by generative AI without personal input.
The client requests no contact from agencies or media sales.
Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Closing date for applications: 9:00 on Wednesday 25th March 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Organisation Manager - internally known as Chief Executive Officer
Are you passionate about the environment?
Could you lead and support a dedicated team of staff working on diverse but interlinked projects that vary in size and duration?
We are looking for a dynamic, flexible and experienced manager to provide leadership of a variety of exciting and innovative environmental projects and improving EPIKS’ long-term sustainability through both effective delivery and securing future workstreams.
You will have a proven track record of programme and project management experience together with a keen understanding of nature conservation, active travel and access to greenspaces. You will be supported by volunteer non-exec directors and a skilled team of dedicated staff with an office base in Huddersfield, satellite projects in Kirklees and the south Pennines with opportunities for flexible working.
Closing date for applications: 23.59 Wednesday 1st April; interviews 14th April 2026.
Background
At EPIKS we are passionate about finding local solutions to environmental problems that are integral to our concern for effective climate action. We work with a range of partners to improve the environment: promoting biodiversity, active travel and a sustainable economy to make Kirklees a better place to live and work. EPIKS is run by four volunteer Directors and a small, dedicated team of part time staff.
We are at an exciting phase of development, with new projects to deliver on improved access in and around the Colne and Upper Calder Valleys and sustainable transport. EPIKS has recently expanded our volunteering programme and community engagement activities. We have also established a firm foundation for our active travel projects and the Walk Wheel ride brand, increasing our partnership with Network Rail.
Role Profile
-
Manage an overall framework for the delivery and sustainability of a variety of funded environmental projects
-
Support non-exec directors with a consistent, strategic overview of EPIKS as an organisation.
-
Manage a team of 9 part time staff to ensure effective, efficient delivery of projects and programmes
-
Support the development of new funding bids and revenue in collaboration with Directors and staff
Person Spec – Essential
-
Knowledgeable about key environmental issues particularly nature conservation and active travel
-
Experience of leading and managing programmes and events
-
Experience of preparing funding bids to foundations and public agencies and sponsorship proposals to private sector bodies
-
Project management experience
-
Able to work inclusively, working with diverse communities and groups
Person Spec – Desirable
-
Adept user of a range of media platforms
-
Awareness of local government and business sponsorship or employers' partnership working
-
Ability to contribute to biodiversity or active travel projects
-
Good working knowledge of Teams/Microsoft 365
Please refer to the attachment below for further specificatons and job description
#manager #strategic manager #organisation manager
EPIKs is the working title for Environment Kirklees Ltd, a not for profit company based in Huddersfield and operating projects throughout Kirklees.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Project Officer: Voices for Health Equity
Job Description and Person Specification
Job title Project Officer: Voices for Health Equity
Hours 35 hours per week
Salary Between £27,000 - £29,000, depending on skills and experience.
Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England – please read more about our approach to hybrid working in the relevant section below.
Reports to Project Manager: Voices for Health Equity
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
-
Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
-
Finding common cause across communities and conditions by working with member charities and those they support.
-
Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
National Voices has been commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 200+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.
For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:
-
Ensuring meaningful participation of people and communities
-
Championing accessibility and inclusion
-
Valuing VCSE organisations as equal partners
-
Ensuring insights collected lead to impact and action
-
Investing in the long-term capacity and agency of VCSE organisations
-
Being brave and principled – acting with courage and not shying away from difficult conversations
The Voices for Health Equity Project Officer role is to:
-
Support the delivery of the Public Engagement Network contract, working closely with the Project Manager to ensure high-quality, well-organised and inclusive engagement activity
-
Play a key role in coordinating networks, events and engagement with people within VCSE organisations and people with lived experience.
-
Support the capture, organisation and synthesis of insight from people with lived experience to inform learning, improvement and influence
-
Provide strong project coordination, administrative and delivery support to ensure the programme runs smoothly and meets its commitments
The role is delivery-focused and externally facing, with regular contact with people with lived experience, VCSE organisations and delivery partners. It offers the opportunity to develop skills in engagement, insight, project delivery and partnership working.
Responsibilities
Project coordination and delivery support
-
Support the day-to-day delivery of the Public Engagement Network programme, working to agreed project plans and timelines
-
Maintain accurate records of activity, contacts, meetings, outputs and finances as required
-
Support reporting requirements by collating data, evidence and narrative updates
-
Support coordination of subcontracted activity, including scheduling meetings, tracking outputs and supporting invoice processing.
Engagement, networks and events
-
Support the coordination and administration of the network of VCSE organisations.
-
Assist with organising and delivering engagement activity, including learning events, sense-making sessions, panels and workshops
-
Act as a first point of contact for participants, responding to queries and ensuring a positive, inclusive experience
-
Support practical arrangements for engagement activity, including accessibility, reimbursements and follow-up communications
Capturing insight and learning
-
Support the capture of qualitative insight from VCSE organisations and people with lived experience through notes, summaries and write-ups from events, meetings and conversations
-
Assist with organising and coding feedback, helping to identify emerging themes and issues
-
Contribute to the drafting of reports, briefings and other outputs under the guidance of the Project Manager
-
Support feedback loops by helping to communicate how insight has been used and what impact it has had
Governance, quality and good practice
-
Work within agreed project governance, safeguarding, data protection and accessibility frameworks
-
Flag risks, issues or concerns to the Project Manager in a timely way
-
Support quality assurance processes by checking outputs for accuracy, accessibility and consistency
-
Follow organisational processes for project, financial and data management
Team working and development
-
Work closely with the Project Manager and wider team to deliver joined-up, high-quality work
-
Contribute to team planning activities and reflective learning
-
Take part in training and development opportunities to build skills in engagement, insight and project delivery
-
Support other National Voices projects where required, in response to capacity or demand
General
-
Take a proactive approach to including people with lived experience and members in all areas of work
-
Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours
-
Undertake other relevant duties appropriate to the role
Person Specification
Values, attitudes and behaviours
-
Strong commitment to National Voices’ mission and the meaningful involvement of people with lived experience
-
Commitment to equity, inclusion and reducing health inequalities
-
Organised, reliable and proactive
-
Comfortable working collaboratively as part of a team
-
Responsive and adaptable in a fast-moving environment
-
Respectful, empathetic and confident communicating with a wide range of people
Skills and abilities
-
Good organisational and coordination skills, with the ability to manage multiple tasks and deadlines
-
Strong written and verbal communication skills
-
Experience of supporting and occasionally leading on projects, events or engagement activity
-
Confident in public speaking and in developing relationships with VCSE organisations
-
Ability to listen carefully, capture information accurately and identify emerging themes
-
Ability to work to guidance and processes while exercising judgement about when to escalate issues
Experience, knowledge and understanding
-
Experience of working with people, communities or voluntary sector organisations
-
An understanding of, or strong interest in, health, care and social justice issues
-
An appreciation of the value of lived experience and diverse perspectives
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026. (Please note: National Voices reserves the right to close applications before this date if required.)
The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026.
The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Finance Officer
Job Description and Person Specification
Job title Finance Officer
Hours 35 hours per week
Salary Between £27,000 - £29,000, depending on skills and experience.
Location Home based with travel to our London office for team and other meetings
Reports to Director of Finance and Operations
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have around 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
-
Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities
-
Finding common cause across communities and conditions by working with member charities and those they support
-
Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
The Finance Officer is responsible for delivering accurate, timely and robust financial administration to support the organisation’s operations, governance, and longterm financial sustainability.
You will manage the daytoday finance function, maintain financial controls, support budget monitoring, and ensure compliance with charity finance requirements.
Working closely with the Director of Finance and Operations, you will support financial planning, reporting and forecasting, while ensuring our financial systems, processes and documentation remain wellstructured and up to date.
This role is ideal for someone with strong numeracy, attention to detail and a commitment to excellent financial stewardship.
Responsibilities
Financial Management
-
Maintain accurate, uptodate financial records and ledgers
-
Prepare and process invoices, income logs and credit control
-
Manage daytoday banking including payment runs and bank reconciliations
-
Process staff and volunteer expense claims in line with policy
-
Support monthly management accounts preparation
-
Assist with yearend accounts, audit preparation and financial statements
-
Monitor grant income and expenditure, ensuring compliance with funder conditions
-
Support cashflow monitoring and forecasting
-
Support with contract key performance indicators
-
Maintain financial policies, procedures and financial controls
-
Liaise with suppliers, contractors and service providers regarding financial matters
Budgeting & Reporting
-
Support the Director of Finance and Operations in preparing annual budgets
-
Provide financial updates and reports for internal teams and project leads
-
Track project and programme expenditure against budgets
-
Produce financial reports for board papers and committees when required
-
Assist with scenario modelling and organisational planning
Governance Support (FinanceRelated)
-
Provide administrative and financial information for the Audit & Risk Committee
-
Maintain financerelated governance documentation and registers
-
Support financial compliance including HMRC requirements and Companies House returns (where relevant)
Support with income generation
-
Work with the Director of Evidence and Improvement to identify tender opportunities via a weekly funding monitor and framework applications
-
Maintain and administer a cross-organisational income generation tracker.
-
Diarise fundraising meetings, co-ordinate agendas and circulate actions after meetings.
Supporting our membership and partnership schemes
-
Support with membership and partnership engagement, stewardship, renewals, invoicing, support and retention.
-
Work with other members of the Membership Working Group to take a lead in the team on maintaining, updating and improving member and partner records on our CRM system (Hubspot) and Sharepoint, and support others to do the same.
Systems & Process Management
-
Maintain finance systems (e.g., accounting software, payment systems)
-
Support improvements to financial workflows and processes
-
Ensure financial documents, contracts and records are stored securely and in line with policy
-
Help troubleshoot financial system issues and support staff using them
Person Specification
Attitudes & Behaviours
-
Highly organised with strong attention to detail
-
Able to follow processes and maintain financial controls
-
Strong communication skills and ability to work collaboratively in a small team
-
Discreet and professional when dealing with confidential information
-
Able to prioritise workload and work independently
-
Commitment to National Voices’ values, mission and ways of working
Essential Experience & Knowledge
-
Experience in a finance, bookkeeping or financial administration role
-
Demonstrably numerate and confident working with financial data
-
Experience using accounting/financial systems (Xero would be an advantage)
-
Proficient in Microsoft 365, especially Excel
-
Understanding of financial controls and reconciliations
Desirable Experience & Knowledge
-
Experience working in a charity or voluntarysector finance role
-
Knowledge of charity finance regulations, restricted/unrestricted funds, and reporting
-
Experience supporting budget monitoring and preparing financial reports
-
Familiarity with grant reporting and funder compliance
-
Experience supporting audits or yearend accounts
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a cover letter (max 800 words) along with a CV to apply.
Applications should be addressed to our Director of Finance and Operations, Matthew Haslehurst and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026.
The interviews will take place the week commencing 23rd March 2026 on Microsoft Teams.
Details of an interview task and interview questions will be emailed to you prior to the interview.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
Please submit a cover letter (max 800 words) along with a CV to apply.
Applications should be addressed to our Director of Finance and Operations, Matthew Haslehurst and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026.
The interviews will take place the week commencing 23rd March 2026 on Microsoft Teams.
Details of an interview task and interview questions will be emailed to you prior to the interview.
The client requests no contact from agencies or media sales.





