Carers information centre manager jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links
Responsible to: Director of Governance and Charitable Services
Responsible for: Operational team operating across Herefordshire
Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)
Salary: £30,000
Hours of Work: Full Time – 37.5 hours per week
Key Purpose / WHY?
The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.
Key accountabilities & responsibilities
1. Service Leadership and Delivery
· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire
· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required
· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.
· Meet with commissioners to review service performance quarterly
· Ensure the service is visible and accessible to carers from all communities
· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers
· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website
2. Service Development
· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including
supporting and/or leading on tendering,
· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.
3. Team Management
· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required
· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being
· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation
· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards
· Delegate effectively while maintaining oversight of service quality and manager satisfaction
· Oversee recruitment and inductions of new staff
· Manage leave and staff absence
· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.
4. Partnership and Stakeholder Engagement
· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.
· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.
· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers
· Represent the service at multi-agency meetings and network meetings
· Promote awareness of carer rights and needs within the community through talks and training
General
As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.
Vision Values
A society where every person who is ill or
disabled and every carer can live well and
enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential Experience Required Desirable Experience Required
· Experience of leading or managing
frontline services.
· Experience of managing staff and/or
volunteers.
· Experience of safeguarding
responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights
Essential Skills and Abilities Required Desirable Skills and Abilities Required
· Strong leadership and team building
skills.
· Able to look at the bigger picture and
devise plans and priorities that are clearly
aligned to achieving an agreed strategy.
To also contribute to decision-making
and future strategy development.
· Ability to enact and/or manage change.
· Excellent communication and
relationship building skills, able to
communicate effectively with service
users, external partners, funders and
professionals.
· Ability to work co-operatively and
effectively with colleagues across the
organisation.
· Ability to obtain and provide insight and
analysis to ensure funders fully
understand the value of our services and
that we are meeting contract
requirements with a focus on meeting
targets and demonstrating outcomes.
· Capacity to resolve complex and/or
challenging situations with the ability to
influence actions and appropriately and
positively respond to constructive
criticism or challenge.
· Ability to maintain professional
boundaries, including appropriate levels
of confidentiality and the requirements
of GDPR.
Qualifications Required Other Desirable Criteria
· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above
NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement
This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.
This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
The Domestic Abuse Service Manager is responsible for the operational delivery of the Domestic Abuse Emergency, Safe & Supported Accommodation, to providing safe, trauma-informed, survivor-led accommodation and support to victims of domestic abuse including children.
The Domestic Abuse Service Manager will lead a team, ensuring high-quality, person-centred support, safe housing management, and compliance with contractual, safeguarding, and regulatory requirements. The role will work closely with external partners to ensure victims are supported to remain safe, recover, and move towards longer-term housing stability.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a Project Manager to join the Sister Circle team and lead our contribution to a newly formed partnership to deliver integrated, trauma-informed, culturally attuned support to minoritised women survivors of domestic abuse who are accessing or have accessed safe accommodation across London.
Sister Circle is a women-led charity with 45 years' experience of advancing health equity and justice for women from diverse communities. Rooted in our local communities, we work to ensure women and families receive compassionate, accessible and culturally informed support.
We are grounded in lived experience with the shared belief that every woman deserves to feel safe, heard and supported.
The Role
As the Project Manager, you will lead Sister Circle’s Healing Conversations Programme contribution to the SafeRoots DASA Partnership. The role has three deliverables: Providing trauma counselling, peer support for pregnancy/baby loss and birth trauma and our Women’s Conversation Cafe sessions, as part of a wider support offer through our SafeRoots Partnership (funded by MOPAC/DASA).
We would love to hear from you if:
- you bring proven project management experience and a deep understanding of gender‑based violence and trauma recovery.
- can contribute confidently and compassionately to our trauma‑informed and survivor‑centred practice.
- you will ensure women experiencing domestic abuse and other forms of trauma, are met with dignity, understanding and culturally attuned care throughout their healing journey whilst living in safe accommodations.
Key Competencies
Project and Performance Management: Proven ability to successfully project manage complex projects within time, budget, and quality specifications while meeting key performance indicators (KPIs).
Stakeholder Collaboration: Experience working with strategic partners, and internal colleagues to strengthen referral and support pathways. Ability to advocate for equitable healthcare in senior management settings.
Problem-Solving: Ability to identify and refine solutions that remove barriers to support for beneficiaries.
Analytical Thinking: Analysing current and new data generated from the programme, interpreting findings, and presenting reports within agreed timelines. Ability to use data insights to drive support improvements and demonstrate impact to stakeholders.
How to Apply
CV (maximum of 2 sides of A4) and Cover Letter (maximum 1 side A4).
Your covering letter will tell us why you would like this role, how your experience meets the role requirements and why you would like to join Sister Circle.
Applications without a covering letter and received after the deadline will not be considered.
Deadline: 18.03.2026 (Midday)
This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.
We build trusted relationships that create sustainable transformation for women’s wellbeing.
The client requests no contact from agencies or media sales.
Carers Information and Support Worker (After Care)
22.5 hours per week
£17,996.42 per annum (£29,594 pro-rata)
Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.
We are seeking an ‘After Care’ Information and Support Worker to provide information and support to carers whose caring roles are changing. The postholder will provide practical information and support to bereaved carers in a range of settings. The postholder will also coordinate and facilitate peer support activities for former carers including grief and loss support.
To succeed in this role, applicants must have:
·Knowledge and experience of providing information and practical support to vulnerable people.
· Experience of working with people who are experiencing issues relating to bereavement/loss.
· Experience of facilitating support groups and peer support activities.
This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park, Redcar. The postholder must be able to travel between these two sites, and to other locations in the community including the homes of clients.
Closing date: Monday 6th April 2026 at 5.00pm
Why choose us?
We have some outstanding benefits to offer you, including:
· 30 days annual leave plus public/bank holidays (pro rata for part-time employees)
· Health and Wellbeing Support: Simplyhealth offering everyday healthcare cover that supports your wellbeing
· Commitment to work/life balance offering flexible working arrangements
· We are a carer friendly employer offering a range of support for working carers
· Free Parking at our premises
Carers Together is committed to being an equal opportunities employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: West Berkshire
- Annual Salary: £47,710.05 (inflationary uplift effective 1st April 2026)
- Hours per week: Full time (37.5 hours)
- Required: Full UK driving licence and access to a car/vehicle. Level 5 in Health and Social Care
Help lead the kind of support that helps people live life their way
At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen across our supported living services in West Berkshire.
How will I be effective?
You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.
You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life.
You will encourage teams to be creative, courageous, and practical in helping people live life their way.
What will I do as an Operations Manager?
- You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
- You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
- You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
- You will help people have real choice and say in their lives.
- You will maintain and manage an effective budget.
- You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
- You will be the Registered Manager for your locations and be part of the on-call rota . This post reports into the Divisional Director.
What do I need?
- You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
- You will have a clear understanding of the expectations set by our regulators, the CQC.
- You will need previous experience in managing and maintaining a budget.
- You will need a proven history in driving and maintaining KPIs, compliance, and quality.
- You are confident using tools like Word, Excel, and other everyday IT systems.
- You will need to work flexibly, as required and be prepared to frequently travel across the area.
This role is classed as a Hybrid role and so travel expenses will be calculated deducting your usual commute to the registered location, in this case our Newbury Office. For this role you are required live within 1 hour travel distance of the boundary of West Berkshire and the locations you will be registered to support.
The client requests no contact from agencies or media sales.
Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.
As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.
We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.
Lead with purpose. Help shape services that put lived experience first.
Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.
Key Responsibilities
-
Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.
-
Supervise and support staff, promoting professional development and wellbeing.
-
Contribute to financial management, including budgeting and annual reporting.
-
Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.
-
Support fundraising initiatives to sustain and expand our services.
-
Support fundraising initiatives to sustain and expand our services.
-
Ensure effective monitoring, evaluation, and recording of project outcomes.
-
Stay up-to-date with national and local mental health policies, initiatives, and best practice.
-
Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery.
Person Specification
We are looking for someone who:
-
Has experience in operational management and staff supervision.
-
Is skilled in financial management and resource planning.
-
Understands mental health and/or addiction services, or has a strong commitment to learning.
-
Communicates effectively and can build strong partnerships.
-
Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.
Please view the full job description and apply via our website.
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and/or addiction challenges.
The client requests no contact from agencies or media sales.
Organisation Manager - internally known as Chief Executive Officer
Are you passionate about the environment?
Could you lead and support a dedicated team of staff working on diverse but interlinked projects that vary in size and duration?
We are looking for a dynamic, flexible and experienced manager to provide leadership of a variety of exciting and innovative environmental projects and improving EPIKS’ long-term sustainability through both effective delivery and securing future workstreams.
You will have a proven track record of programme and project management experience together with a keen understanding of nature conservation, active travel and access to greenspaces. You will be supported by volunteer non-exec directors and a skilled team of dedicated staff with an office base in Huddersfield, satellite projects in Kirklees and the south Pennines with opportunities for flexible working.
Closing date for applications: 23.59 Wednesday 1st April; interviews 14th April 2026.
Background
At EPIKS we are passionate about finding local solutions to environmental problems that are integral to our concern for effective climate action. We work with a range of partners to improve the environment: promoting biodiversity, active travel and a sustainable economy to make Kirklees a better place to live and work. EPIKS is run by four volunteer Directors and a small, dedicated team of part time staff.
We are at an exciting phase of development, with new projects to deliver on improved access in and around the Colne and Upper Calder Valleys and sustainable transport. EPIKS has recently expanded our volunteering programme and community engagement activities. We have also established a firm foundation for our active travel projects and the Walk Wheel ride brand, increasing our partnership with Network Rail.
These run alongside continuing work on greenspaces in local nature parks, enhancing biodiversity, promoting environmental volunteering and delivering walking, cycling and wheeling activities – all of which involve collaboration with a wide range of stakeholders.
To achieve success in all these areas we need a Chief Executive to lead in developing a roadmap for our existing and future funded core projects. You will help co-ordinate work across the range of our projects and support initiatives to secure future funding.
In striving to improve our engagement with volunteers, supporters, funders and the wider public, we need an innovative, experienced communicator to lead on this critical part of our work.
The position involves working flexibly over 22.5 hours per week. There may be opportunity to extend the hours depending on funding success. The post will require some evening, weekend and bank holiday working.
The post is based at the EPIKS office in the Media Centre, Huddersfield, close to the railway station, with some opportunities to work partly from home. EPIKS uses Teams (Microsoft 365).
Role Profile
-
Manage an overall framework for the delivery and sustainability of a variety of funded environmental projects
-
Support non-exec directors with a consistent, strategic overview of EPIKS as an organisation.
-
Ensure reporting to EPIKS board of directors through regular (monthly or bi-monthly meetings)
-
Manage a team of 9 part time staff to ensure effective, efficient delivery of projects and programmes
-
Ensure recording and evaluation of projects and appropriate feedback to others including partners and funders.
-
Ensure appropriate systems, resources and procedures are carried out
-
Oversee a comprehensive, inclusive communications programme through an in-house team
-
Support the development of new funding bids and revenue in collaboration with Directors and staff
-
On occasions, deliver selective elements of funded projects
-
Manage overall assets and finances, working with a Finance Officer
-
Oversee the operation of a CRM system
Person Spec – Essential
-
Knowledgeable about key environmental issues particularly nature conservation and active travel
-
Able to see the “big picture” and coordinate a range of interlinked projects
-
Experience of leading and managing programmes and events
-
Experience of preparing funding bids to foundations and public agencies and sponsorship proposals to private sector bodies
-
Project management experience
-
Understand the voluntary sector ethos – experience of working or volunteering in community and voluntary settings
-
Excellent communication skills
-
Experience of staff supervision and development
-
Experience of procurement and contracting
-
Excellent organisational skills
-
Able to organise own work, manage priorities and achieve objectives without close supervision, paying close attention to detail
-
Flexible and adaptable; able to balance competing or changing priorities as external influences demand
-
Able to work inclusively, working with diverse communities and groups
-
Passionate about making a difference locally for climate and nature
Person Spec – Desirable
-
Adept user of a range of media platforms
-
Awareness of local government and business sponsorship or employers' partnership working
-
Ability to contribute to biodiversity or active travel projects
-
Good working knowledge of Teams/Microsoft 365
Reporting to:
-
Board of Directors
Responsible for:
-
Project officers
-
Comms team
-
Admin and financial support staff
#manager #strategic manager #organisation manager
EPIKs is the working title for Environment Kirklees Ltd, a not for profit company based in Huddersfield and operating projects throughout Kirklees.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers Together Foundation is an organisation dedicated to improving Carers’ quality f life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.
We are seeking an experienced Carers Financial Wellbeing Officer to provide a range of information and support services to carers. The postholder will identify and support carers who are currently, or are at risk of, experiencing poverty or financial exclusion. The postholder will also provide specialist money management advice and support based on carers needs.
To succeed in this role, applicants must have:
· An understanding of the issues facing financially excluded people and the ability to work proactively to help resolve their financial situation.
· Experience of dealing with sensitive issues and of providing information and support to vulnerable people.
· Knowledge and experience of working in a health or social care setting.
This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park in Redcar and the postholder must be able to travel between the two sites, and to other locations in the community including the homes of clients.
The client requests no contact from agencies or media sales.
We are looking for a dedicated and experienced Operations Manager to join our team in a pivotal leadership role. This is a fantastic opportunity to combine practical problem-solving with team management; ensuring we continue to run smoothly and support the highest quality of care and education for our children and families.
Since 1985, Easton Community Children’s Centre (ECCC) has been at the heart of our community, offering exceptional early education for children. Since 1999 we’ve operated out of our building off Russell Town Avenue, between Easton and Lawrence Hill.
Key Information:
Salary: £39,550 (initial band) - see additional excellent benefits below!
Hours: 37.5 hours per week (Permanent Contract)
Location: Easton Community Children’s Centre, Bristol
Application deadline: 8am Monday 16 March 2026.
More about the role:
The Operations Manager is a hands-on position responsible for line-managing operational staff (Office Manager, Kitchen Team, Cleaners), overseeing facilities, leading on health and safety, and managing budgets for operational areas.
For full details please see the attached recruitment pack + application form - both attached below! Our contact details are in the application pack if your questions aren't answered by reading it.
Who are we looking for?
We’re looking for a reliable team player, who can keep things running smoothly and can lead by example. Your experience in operational roles in other organisations will have developed your eye for detail, problem solving skills, and understanding of good processes.
You are adaptable, and comfortable moving from leadership and planning to practical and administrative tasks with the same positive attitude. You’re a people person with experience managing a team, overseeing building management, and running HR processes.
We’re looking for someone who can uphold our inclusive culture, and set high standards across the organisation. We have a dedicated and diverse team and supporting them to thrive will be a key part of this job.
If this sounds like you, we’d love to hear from you!
You’ll be working closely with our Co-Director of Operations (Henri) and our experienced Office Manager (Naomi). There’s scope to focus your duties to focus on your interests and where you can add the most to our team.
You don’t need to have worked in Early Years or in a charity or non-profit organisation before, but you’ll be excited by the opportunity to make a practical difference to the lives of children and families in our community.
Not sure you tick every box? We’re interested in your experience, judgement, approach and motivation, so if you think this might be the role for you anyway, please do still apply or get in touch to discuss. Note that you are not required to hold any early years qualifications for this post.
Many benefits including:
-
Reduced Working Week: We finish at 1:30pm on Fridays.
-
Generous Annual Leave: Over 7 weeks off each year, including a guaranteed 2-week break in December.
-
Fair Pay: We’re a certified Living Wage Employer, with annual pay reviews.
-
Generous Benefits: Enhanced pension scheme (5% employer contribution, 3% employee), anniversary pay bonus, enhanced sick and maternity pay, and employee discounts.
-
Family Discount: A 30% discount for your own children at ECCC.
-
Wellbeing First: Access to a health cash plan and an Employee Assistance Programme.
-
Delicious Perks: Free meals and snacks prepared by our in-house chef.
-
Diverse & Inclusive: Work in a culturally rich setting where your unique perspective is valued.
-
Community Impact: Be part of a charity that adapts quickly to meet the needs of children, families, and staff.
-
Career Growth: Ongoing professional development, training, and clear progression opportunities.
-
Supportive Environment: flu jab, on-site parking, and time off in lieu for meetings and training.
The client requests no contact from agencies or media sales.
Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Closing date for applications: 9:00 on Wednesday 25th March 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
The Peer Support In-Reach Service is a partnership between several local Minds. Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards living independently in the community.
We are seeking a Senior Peer Support Worker to join the team in Lewisham and line manage the Peer Support Workers.
You will use your lived experience whilst on the ward to help people to build skills to manage their home, finances, connect with family and friends, pursue social or vocational interests, to get more involved in their local community and to stay physically and mentally well.
Your support will be person-centred and may include mentoring, coaching, emotional support and facilitating access to community activities, practical support, work or study. The role will be ward-based initially until the patient is ready for discharge; you will then work with them to develop their support plans and goals. You will support them with the transition into the community for up to 6 weeks, helping them to connect with community resources to ensure they are well-supported in the community and working towards their goals.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 15th March (11:59pm)
Likely interview date: Week beginning 23rd March
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Job Title - Research Manager
Contract – 1-year fixed term contract
Work pattern - Full time or 0.8 FTE (for flexible working, including term time working)
Salary - £42,000 - £48,000 per annum (or pro rata)
Location - Flexible, with an expectation of working at Coram’s campus in London on average at least once a week.
We are looking for someone who is passionate about using their research and evaluation expertise, including involving children, young people and their families in research, to join our growing Impact and Evaluation team to help improve support for vulnerable children and young people, and ultimately make a positive difference in their lives.
About Coram and the team
Established as the Foundling Hospital in 1739, Coram is today a vibrant charity group of specialist organisations, supporting hundreds of thousands of children, young people and families every year from infancy to independence. We champion children’s rights and wellbeing, making lives better through legal support, advocacy, adoption and our range of therapeutic, educational and cultural programmes.
Coram’s vision for children is a society where every child has the best possible chance in life, regardless of their background or circumstances.
Building on our legacy as the first and longest continuing children’s charity, we have launched the Coram Institute for Children, the dedicated research and development organisation for children. The Institute will be instrumental in realising this vision by acting as a catalyst for change and collaboration, seeking evidence-based solutions to the challenges facing children in the 21st century in policy, law and practice.
This role will be based in Coram’s Impact and Evaluation team[1]which sits at the heart of Coram’s Institute for Children dedicated to improving the life chances of children.[2] This role will play an important part in building the Institute and the strategic direction of the team. The role offers exciting opportunities to work within the Coram’s Impact and Evaluation team to lead a portfolio of mixed methods research projects and evaluation studies. As well as build links across Coram as well as externally with research partners and universities to pursue research dedicated to improving the lives of children and young people.
As a team, are core research principles are to be child-centred, rigorous, grounded in experience, collaborative and impactful. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalised groups.
About the role
The Research Manager will play an important role in working with the Head of Impact and Evaluation and across Coram to develop and expand work of the team within Coram’s Institute for Children.
Working within Coram’s growing Impact and Evaluation team (which currently includes eight permanent researchers) the Research Manager will lead the delivery of high quality, innovative qualitative and quantitative studies including externally commissioned research and evaluation to support the improvement of policy and practice for vulnerable children, young people and their families. This will include implementation and process evaluations with children/young people, parents/carers and professionals as well as quasi-experimental and experimental impact evaluations.
We welcome applications from mixed-methods, quantitative and qualitative researchers who have knowledge of a range of research methods and evaluation approaches. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalized groups.
The Research Manager will work with colleagues across Coram and with external partners in local authorities, central government, businesses and other third sector organisations. They will have the opportunity to shape the work of the Institute by designing new research funding bids, responding to tender opportunities and developing our academic partnerships.
The role also comes with a range of personal and professional benefits including dedicated time for continuous professional development, 25 plus days of annual leave, regular team reflective practice sessions and flexible working arrangements.
This is a great opportunity for an experienced research manager who has a passion for innovative, participatory research to take the initiative to design and deliver high-quality evidence which improves policy and practice for children, young people and their families.
Coram is an equal opportunities employer and we are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority groups, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented in research roles. If applicants feel comfortable, we would encourage them to draw on lived experience in their personal statement as part of their application.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 15/03/2026 @ 09.00AM
Interview dates: W/C 23/03/2026
We will also make any reasonable adjustments at the interview stage for applicants invited to interview to support inclusivity.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
Job Title - Lead Creative Arts Therapist (Art or Music)
Contract - Permanent
Hours - 35 hours per week, 5 days per week (Possibility of offering reduced hours to the right candidate)
Salary - £40,000 - £45,000 per annum depending on experience
Location - 5 days on Campus or in Camden schools (would consider 4 days)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram’s Creative Therapy Service
Coram’s Creative Therapy Service offers art, music and drama therapy to children in Camden specialist schools and at our purpose-built centre on the Coram Campus. We are looking for a skilled and enthusiastic leader, supervisor and therapist to provide therapeutic interventions and lead our Camden Creative Therapy in Schools project.
We provide music, art or drama therapy, both individually and in groups, to children and young people with mild mental health difficulties, and emotional and/or relational challenges in Camden schools. This is an exciting opportunity to deliver excellence in therapeutic practice, manage a small team of creative therapists, and potentially develop projects providing creative therapies in inner London schools. As a service, we also provide therapeutic support to children who have experienced developmental trauma and are adopted or cared for by kinship carers, and there would be opportunities to provide therapy and consultation in this area, depending on skills and experience.
We align with the social model of disability and seek to support neurodivergent children and young people with disabilities to access therapy equally. We work within diverse communities and consciously challenge ourselves and our practice, seeking at all times to be inclusive and to take an anti-racist stance. We welcome applications from therapists from global majority communities. We also invite applications from therapists with disabilities and offer Access to Work support.
About the role
We are seeking an experienced, HCPC-registered Lead Creative Arts Therapist (Art or Music) to provide leadership and management of the Camden Schools project, alongside supervision and effective therapeutic practice.
This role is based at our Pears Pavilion centre in Bloomsbury and in Camden schools. All children’s therapy is provided in person. The post offers a unique opportunity to work alongside skilled art, music and drama therapists, family therapists and clinical psychologists. The service is led by a clinical psychologist and provides creative, relational and evidence-based psychotherapy approaches to children in Camden schools and to children who are referred in through our adoption and kinship referral pathway. We also collaborate with aligned services in our interventions, working with schools and communities to inform child-centred and trauma-informed practice.
This role requires a highly motivated, innovative professional and team player who enjoys working within a diverse, respectful and creative team. The post holder will receive supervision appropriate to their practising modality and will be line managed by the Head of Service. We seek to empower children and families using strengths-based narratives, providing safe therapeutic spaces that create opportunities for connection, vulnerability and the strengthening of resilience.
The successful candidate will have experience of managing and supervising therapists, delivering creative arts therapy in schools, and undertaking leadership responsibilities. A background in CAMHS and/or mental health teams in schools or social care services would be desirable, along with a good understanding of safeguarding planning and managing highly emotive situations. Experience of working with children who have experienced developmental trauma would also be an asset.
To apply for this role, please click on the 'apply now' button to complete the application.
Please ONLY apply for this role if you are an HCPC-registered Art or Music Therapist.
All other applications will be discounted, as they do not meet the necessary qualification criteria to carry out this role.
If you would like further information or would like to discuss this role further, please see the email address to contact in the advert on our website or through the link to apply.
Closing date: 22nd March 2026
Interviews: Between 26th March and 3rd April 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
At Thrive, our Practitioners work with plants and people to improve an individual’s physical and psychological health, social interaction. skills and confidence.
We’re looking for a Specialist STH Practitioner with qualifications in Horticulture and a Level 3 Certificate in Assessing Vocational Achievement who can deliver, primarily, our City & Guild Level 1 Practical Horticulture Skills for our Pathways programme. There would be some flexibility required to provide other Social and Therapeutic Horticulture (STH) programmes for adults in our gardens in Battersea Park and outreach settings.
Working alongside volunteers this role will support people with learning disabilities, autism, long term health conditions or disabilities to move into their next step in their life whether is further training or employment.
Based at Thrive’s London Centre in Battersea Park. The role will involve some work undertaken off-site in London and occasional travel to the Thrive Centres in Reading and Birmingham.
Appointment to this post will be subject to receipt of 2 references and a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Balance is looking for a dedicated compassionateSupport Worker/Driver to join our Day Centre in Wandsworth.
Who you are
- You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
- You must have a Clean Current D1 Driving License.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
- To provide support and assistance during journeyspick up and drop of duties at the commencement and end of sessions at our day centres.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
- Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
- To support clients with there daily activities and to promote their independence
- To be able to communicate effectively with families , colleauges and clients.
Working Expectations
- The working day is 8.00am - 5.30pm Monday to Friday - The current rate reflects the additional hours
- Drive a passenger service vehicle.
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card loan and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the