Hours: 3 days per week (18 hours – Mondays, Tuesdays and Wednesdays)

Reporting to: Head of Services

Responsible for: No direct reports, however the ability to support Volunteers is essential

Salary: £14,616 per annum

Annual Leave: 25 days per annum (pro rata)

Location: The role will be based at Greenford Community Centre, 170 Oldfield Lane South, Greenford, UB6 9JS, with option for some ongoing homeworking

Closing Date: Monday 14th February 2022 at 9am

Interview Date: Thursday 24th and Friday 25th February 2022

Expected Start Date: Monday 28th March 2022

Job Context

Age UK Ealing’s mission is to promote the wellbeing of all older people in Ealing and empower them to achieve full quality of life. We provide a range of support services for older people in the London Borough of Ealing including an Information and Advice service, Day Centre and Befriending. We also run Greenford Community Centre, where our office and services are based alongside a range of other community activities.

Purpose of the job

• To provide information and advice to and in support of older people and their relatives and carers
• To assist in the provision of a high-quality Information & Advice Case work service for older people and their carers to the standard of the Advice Quality Standard Mark and the quality standards set by Age UK National.
• To support Age UK Ealing’s Information & Advice volunteers.

Main Duties and Responsibilities

Service Delivery

• To assist the Head of Services in the provision of and Information and Advice Service to older people and their carers by telephone, face to face, home visits and outreach sessions
• To provide Information and Advice on welfare benefits; housing; travel and transport, community care; local government services and support as required under the Age UK Brand Partnership and the Ealing Advice Service
• To manage and prioritise one's own workload, to participate in team meetings and to work as part of the team to ensure the smooth and effective running of Age UK Ealing.
• To keep up to date with relevant changes in the Law, policies, and procedures both locally and nationally as applicable to older people and their carers.
• To liaise and negotiate with outside agencies such as Social Services, Department for Work and Pensions, and the local council on behalf of the older person.
• To establish close working links with outside agencies through partnership working delivering advice surgeries, talks and events for the benefit of the older people of Ealing
• To assist with the training and supervision of the Information and Advice volunteers.

Case Work and Quality Assurance

• Work within Age UK Ealing’s file recording and case management policies and procedures to deliver consistently high standards of recording and casework.
• To ensure that all casework conforms to the legal framework, Age UK Ealing’s policies and procedure and quality standards in accordance with the Data Protection Act.
• To maintain appropriate records of all clients related activity and interventions, ensuring that follow-up procedures are completed to monitor quality and client satisfaction.
• Always display good customer service, treating people with respect and dignity at all times. Being aware of individual needs and cultural requirements.
• To ensure that all referrals are dealt with in a timely and professional manner ensuring all protocols are followed.
• To monitor and evaluate case outcomes for statistical reporting and performance.

Evaluation & Reporting

• To regularly review service and monitor targets as required, 
• Prepare monitoring report for the management team, CEO, Board and funders as required
• Working with the EAS consortium to review clients’ experiences and evaluate the effectiveness of the service

General

• Promote a wider interest in understanding the needs of older people in the Ealing Borough with particular emphasis on the need for independence, self-reliance, respect and dignity.
• Support the Age UK brand and contribute to the work of Age UK Ealing and its partners.
• Act as a representative of Age UK Ealing when needed.
• Work within Age UK Ealing’s ethos, values, principles, policies and procedures.
• Ensure all relevant administration and reporting is completed in a timely manner as required
• Postholder will be required to be flexible with their working hours, to include the occasional evenings/weekends
• To work as a member of Age UK Ealing’s staff team and support / assist colleagues in the achievement of organisation objectives
• To use initiative and work effectively with others
• Maintain high levels of discretion, confidentiality and professionalism at all times.
• Age UK Ealing is committed to achieving equality of opportunity in its activities, services and employment — the post holder will demonstrate commitment to Age UK Ealing’s policies on equalities and promote these in all aspects of the work
• To support colleagues with the provision of information as requested for other functions within the organisation
• Implement the delivery of new standards as they arise
• Report any safeguarding and Health & Safety issues or concerns

Person Specification

Essential:

• Experience of delivering I&A for a minimum of 2 years
• Working knowledge of Welfare Benefits including Pension Credit, Disability Benefits, Housing Benefit
• Ability to prioritise and manage workload
• Ability to work alone or as part of a team
• Good communication skills (written and verbal)
• Competent use of MS Office (Word, PowerPoint, Excel and email) and database
• Able to reflect on own performance
• Able to act as a representative of the organisation externally
• Able to reflect on own performance
• Able to act as a representative of the organisation externally
• Experience working within the charity sector
• Ability to assimilate and understand information by listening, reading and use of the telephone
• Willing to work to guidelines and standards and to take a flexible approach to work
• Ability to listen to others and to explain things clearly

Desirable:

• Knowledge of other areas of work i.e., Housing, Social Care, Travel & Transport
• Experience of managing/supporting volunteers
• Experience of working with and supporting older people
• Knowledge of issues affecting older people
• Experience working within the charity sector
• Awareness of discriminatory practices and equal opportunity issues

General requirements:

• To develop and work with other and agencies; and to seek and offer support
• Willingness and interest in learning, to attend training, meetings and other community events
• Able to work without direct supervision and demonstrate initiative
• Understanding of outputs and outcomes monitoring and reporting

To Apply: Please submit your CV together with a Supporting Statement, no more than 2 sides of A4, explaining why you are suitable for this role. Shortlisted candidates will be required to complete a Declaration Form and Equality, Diversity & Inclusion Form.

This post is offered subject to a satisfactory Disclosure and Barring Service (DBS) check.

Age UK Ealing strives to be an Equal Opportunities employer.

Age UK Ealing is committed to safeguarding and promoting the welfare of older people and all vulnerable groups within the London Borough of Ealing.

The Abbey Community Association is a charity operating out of a large community centre and hub in the heart of south Westminster, bringing together local people and organisations to address local community needs. We are currently recruiting for a part-time Employment Support Officer, as part of our Women Off to Work (WOW) programme funded by The National Lottery Community Fund.

This is a holistic training and “into-work” programme for women in south Westminster and neighbouring areas, particularly those of Muslim and Arabic-speaking backgrounds. It includes life and vocational skills training, wellbeing and general employability support through work experience placements, internships, job brokerage, and practical advice on employment and self-employment.

The successful candidate will provide tailored support to women to help them into work or self-employment, including developing plans, CV writing, mock interviews, and advice on becoming self-employed.

The Abbey Community Association is a charity operating out of a large community centre and hub in the heart of south Westminster, bringing together local people and organisations to address local community needs.

This role is a new post, funded by Charities Aid Foundation, that will support service users, including those with complex needs referred by colleagues and other organisations, on a wide range of issues. The successful candidate will provide advice, practical and emotional support and signposting to additional support, and so a qualification in Information, Advice and Guidance would be a distinct advantage.

This is an exciting opportunity to join a well-established integrated, innovative and enthusiastic team committed to providing high quality services for carers. You will work as a member of Enfield Carers Centre to support the delivery of carer assessments to unpaid carers in Enfield .  

 The role of an assessing officer is to ensure that support plans for those providing care are properly implemented, through assessment, visiting, and interviewing carers, involving other key agencies, and participating in reviews.    

• You will have a strong interest in working with individuals who are potentially experiencing challenges in meeting their wellbeing as a result of providing essential care for others.   

• You will ideally have a background in the provision of statutory services and be experienced in the assessment and review of carer related need; however, if you are highly organised, a good communicator and able to manage a constant workflow then this would also make you a strong candidate.   

• You will have the ability to communicate ,using empathy, with carers, occasionally the people they care for and refer on to other professionals/ agencies as required to implement support planning.   

• You will be knowledgeable, or willing to promptly learn, statutory duties under the Care Act 2014, and other relevant legislation, relevant when assessing carer related needs.    

The successful post holder will be committed to working with carers to empower them to reduce the impact their caring role has on their own wellbeing, and/or support them to withdraw from elements of, or even all, care provision should this be causing them concern.    

Good communication, admin and organisational skills together with an enthusiasm and commitment to providing a quality service are essential along with the willingness to work actively as part of a supportive centre team.    

The successful applicant must be a car driver and hold a full driving licence.  You will undergo an enhanced  CRB/DBS check.  Home Visiting and satellite working are essential parts of the role, once this practice is safe to resume, the successful candidate will need to declare business use in their car insurance policy.  

Previous Applicants need not apply.

Our Commitment to Safeguarding

Enfield Carers Centre aims to protect children/ young people and adults who receive Enfield Carers Centre’s services from harm. This includes the children of adults who use our services

To provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child and adult protection. This policy applies to anyone working on behalf of Enfield Carers Centre including senior managers and the board of trustees, paid staff, volunteers, sessional workers, agency staff and work experience students.

If you would like more information about how your information is used, how we maintain the security of your information and your rights to access information that we hold on you, please ask for a copy of our full privacy notice or contact:

The DPO

Enfield Carers Centre

Britannia House

137 -143 Baker Street

EN1 3JL

Sutton Carers Centre is working alongside the lead partner, South West London & St George’s NHS Mental Health Trust, to deliver a new pilot programme in the London Borough of Sutton. The aim of the Community Mental Health Transformation Programme (CMHTP) is to improve the experience of people using Mental Health Trust services and their Carers, using a Peer Support model and embedding support staff with lived mental health or caring experience along the treatment pathways.

The Carer Peer Support Worker will collaborate extensively with voluntary sector partners and mental health professionals to improve identification of, and support for, Mental Health Carers within the Mental Health Trust. The worker will provide front-line support, information, and coordination of services (practical, social and clinical interventions) to assist Carers with their own wellbeing needs and to enable them to provide well-informed care for the people they are supporting.

You will have experience working with people who have experienced poor mental health, with values based on recognising the unique strengths and abilities of individuals and families. You will be helping to build capacity and resilience within families and communities, offering support tailored to individuals, to help improve their wellbeing.

Applications via our application form only

Closing Date for applications:  We intend to keep applications open until  Friday 21st January . However, we will close the applications early, if an appointable candidate applies before this date.

Date of Interviews: We will be interviewing suitable candidates as applications are received with plans to appoint as soon as a suitable candidate is identified  

Enfield Carers Centre is a member of the Enfield Wellbeing Network, a new consortia of local voluntary sector agencies working across the London Borough of Enfield to address health challenges and inequalities within the community.

We are looking to recruit an outstanding Health and Wellbeing Worker who can manage a caseload of clients, develop, and facilitate community activities and lead health and wellbeing empowerment sessions.

This is an exciting new role that includes working alongside health and social care professionals, community organisations and members of the public to empower carers and the person they care for to manage their physical and mental health needs.

The successful candidate will have experience in information & advice, advocacy, community development, housing, health & social care or have a VCS background.

Who Should Apply?

• The Person Specification (in the Job Description above) provides you with a breakdown of the skills, knowledge and experience required to succeed in the role and highlights whether these are either essential or desirable to the role.
• This role will be subject to an enhanced DBS check.
• Key skills needed:
  • Excellent communicator
  • High level of computer literacy
  • Ability to successfully engage with a diverse range of stakeholders
  • Confidence in presenting awareness sessions and ability to facilitate groups and activities around the borough
  • Experiencing of recruiting, training and managing volunteers is desirable

This role will be subject to an Enhanced DBS check.

Previous appicants need not apply. 

Enfield Carers Centre aims to protect children/ young people and adults who receive Enfield Carers Centre’s services from harm. This includes the children of adults who use our services.

To provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child and adult protection. This policy applies to anyone working on behalf of Enfield Carers Centre including senior managers and the board of trustees, paid staff, volunteers, sessional workers, agency staff and work experience students.

If you would like more information about how your information is used, how we maintain the security of your information and your rights to access information that we hold on you, please ask for a copy of our full privacy notice or contact:

The DPO

Enfield Carers Centre

137 – 143 Baker St

EN1 3JL

The role of an assessing officer is to ensure that support plans for those providing care are properly implemented, through assessment, visiting, and interviewing carers, involving other key agencies, and participating in reviews.   

• You will have a strong interest in working with individuals who are potentially experiencing challenges in meeting their wellbeing as a result of providing essential care for others.
• You will ideally have a background in the provision of statutory services and be experienced in the assessment and review of carer related need; however, if you are highly organised, a good communicator and able to manage a constant workflow then this would also make you a strong candidate.
• You will have the ability to communicate ,using empathy, with carers, occasionally the people they care for and refer on to other professionals/ agencies as required to implement support planning.

• You will be knowledgeable, or willing to promptly learn, statutory duties under the Care Act 2014, and other relevant legislation, relevant when assessing carer related needs.   

The successful post holder will be committed to working with carers to empower them to reduce the impact their caring role has on their own wellbeing, and/or support them to withdraw from elements of, or even all, care provision should this be causing them concern.   

Good communication, admin and organisational skills together with an enthusiasm and commitment to providing a quality service are essential along with the willingness to work actively as part of a supportive centre team.   

The successful applicant must be a car driver and hold a full driving licence.  You will undergo an enhancedCRB/DBS check.  Home Visiting and satellite working are essential parts of the role, once this practice is safe to resume, the successful candidate will need to declare business use in their car insurance policy. 

The role of an assessing officer is to ensure that support plans for those providing care are properly implemented, through assessment, visiting, and interviewing carers, involving other key agencies, and participating in reviews.   

• You will have a strong interest in working with individuals who are potentially experiencing challenges in meeting their wellbeing as a result of providing essential care for others.
• You will ideally have a background in the provision of statutory services and be experienced in the assessment and review of carer related need; however, if you are highly organised, a good communicator and able to manage a constant workflow then this would also make you a strong candidate.
• You will have the ability to communicate ,using empathy, with carers, occasionally the people they care for and refer on to other professionals/ agencies as required to implement support planning.

• You will be knowledgeable, or willing to promptly learn, statutory duties under the Care Act 2014, and other relevant legislation, relevant when assessing carer related needs.   

The successful post holder will be committed to working with carers to empower them to reduce the impact their caring role has on their own wellbeing, and/or support them to withdraw from elements of, or even all, care provision should this be causing them concern.   

Good communication, admin and organisational skills together with an enthusiasm and commitment to providing a quality service are essential along with the willingness to work actively as part of a supportive centre team.   

The successful applicant must be a car driver and hold a full driving licence.  You will undergo an enhancedCRB/DBS check.  Home Visiting and satellite working are essential parts of the role, once this practice is safe to resume, the successful candidate will need to declare business use in their car insurance policy. 

Previous applicants need not apply. 

Our Commitment to Safeguarding

Enfield Carers Centre aims to protect children/ young people and adults who receive Enfield Carers Centre’s services from harm. This includes the children of adults who use our services

To provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child and adult protection. This policy applies to anyone working on behalf of Enfield Carers Centre including senior managers and the board of trustees, paid staff, volunteers, sessional workers, agency staff and work experience students.

If you would like more information about how your information is used, how we maintain the security of your information and your rights to access information that we hold on you, please ask for a copy of our full privacy notice or contact:

The DPO

Enfield Carers Centre

Britannia House

137 -143 Baker Street

EN1 3JL

Clinically supervised by the Uplift Wellbeing Lead and operationally managedby the SCC Adult Carers Support Service Manager, the post holder will engage primarily with Carers whose caring role has impacted their wellbeing or mental health,and provide support and information to assist them in navigatingtowards their own recovery goals. The Wellbeing Navigator will workcollaboratively with Carers and mental health professionals to navigate and coordinate services (both social and clinical interventions), connecting Carers to community resources in order to diminish any effects of social isolation.

Key Aims are to:

To provide a high-quality service that focuses on wellbeing, community engagement and holistic, person-centeredassessment and interventions,working toincrease confidence and independence andimprove the health and well-being of individuals and wider communities.

To work with Carers to identify their health and social care needs,and to support them to undertake appropriate health-promoting activities.

Applications via our application form

Closing Date for applications: We intend to keep applications open until Friday 21st January 2022. However, we will close the applications early, if an appointable candidate applies before this date.

Date of Interviews: We will be interviewing suitable candidates as applications are received with plans to appoint as soon as a suitable candidate is identified

Looking for a career with a leading charity organisation in Solihull? If you’re a dynamic individual who wants to help make a real difference to the lives of carers of all ages in Solihull, then we want to hear from you. If you’re a skilled, experienced and/or qualified person with the passion and drive to recognise and support families in our community then you’ll fit in perfectly with us.

We are a partner of the Carers Trust and assist their network of more than 130 local branches throughout the UK. Each Carers Trust is an independent charity and together we work in a strong partnership to actively promote the wellbeing of family carers of all ages. We believe in a world where the role and contribution of family carers is recognised, and they have access to the quality support and services they need to live their own lives.

In this role, you will work as part of a dynamic and dedicated team to support adult carers aged 25+ to maximise their personal, social, health and educational experiences and reach their potential.

You will equip, support and upskill adult carers to maintain a healthy life balance through their caring role and to help increase their knowledge and understanding. You will complete person-centred Carers Assessments, Reviews and Support plans for carers who are caring for someone over the age of 18 years. You will help to promote media resources that enable self-help support, including digital inclusion enabling them to take control of their own lives. What’s more, you will assist Carers Trust Solihull to enable support to carers, professionals and other CTS staff with ongoing training, awareness, gaining skill and understanding by Leading in areas of specialist work.

As our Adult Carers Practitioner, you will ensure carers are involved in all aspects of service planning and shaping of services that affect them.

Benefits include pension – in excess of statutory requirements, generous sick pay, flexible working – in excess of statutory requirements, accrual of Annual leave days, employee Assistance Programme - Counselling Service, bank Holiday Concessionary Day and investment in staff training and development.

For further information and to apply, please visit our website via the apply button.

Closing date: Thursday 20th January 2022 at 5pm.

Carers Trust Solihull is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, belief or marital status.

To provide leadership across YVHSC to all Carers services, ensure all services adhere to current legislation and support the development of the Carers Directorate

YVHSC is at a pivotal point in the development of carers provision and consequently, the Director will be establishing the relationships, partnerships and programmes necessary to provide the momentum required to deliver a new business plan in addition to overseeing vital existing projects.

Leading on the development of a range of funding and fundraising avenues, including strategy, planning and delivery with a shared priority of raising funds for projects and services and raising unrestricted funds.

The Carers Director is a challenging role, requiring an in-depth understanding of Carers services as well as being able to identify opportunities and be creative whilst demonstrating our passion for achieving the best possible outcomes for Carers.

Please click on the Job Description for more information.

Hertswise Carer Peer Support Co-ordinator

Part time post 30 hours per week

Fixed term contract for 1 year with the possibility for extension.

Working base: The position is county wide and the base is flexible, this is to be discussed / agreed during interview process

This role is part of the Hertswise community based dementia project. Hertswise is an innovative countywide service designed to support people living with dementia, low level memory loss or mild cognitive impairment as well as their loved ones and carers. Our teams aim to ensure that people of all ages, living anywhere in Hertfordshire, are able to easily access information and advice, activities and support regardless of whether they have (or want) a diagnosis. The service is delivered by a partnership of community and voluntary groups, including Age UK Hertfordshire, Hertfordshire Independent Living Service, Herts Mind Network, and Carers in Hertfordshire.  This post is hosted by Herts Mind Network.

This Carers role will report to the Hertswise Team Leader and will work collaboratively with the rest of the team to assist in improving the wellbeing of carers of people with dementia who are known to the Hertwise service. This will take a range of forms including 1-1 peer support sessions, telephone support, peer support groups and to deliver learning sets to develop and maintain relationships with clients and their carers.

Using the ethos and values of peer support the post holder will support carers in an empathetic, safe, respectful and empowering way; using their lived experience to bring hope.

The post holder will be required to work some flexible hours outside of normal 9-5 working hours including on the occasional evening and weekends.

Closing date:  Friday 4 February 2022

Interviews to be held week beginning Monday 7 February 2022

Accountability

The post holder will be line managed by Hertfordshire Mind Network’s Locality Team Leader, but will manage their own workload, prioritising tasks and working on their own initiative.

Main purpose of the post

• To work with the Hertwise and HILS teams to identify carers who are particularly isolated and would benefit from peer support
• To recruit and train a team of volunteers who can offer 1-1 support
• To work within the model of peer support to help Carers to discuss common experiences and to establish and maintain relationships built on trust and rapport.
• To identify and strengthen partner relationships to improve overall support to clients and carers.
• To manage the facilitation of training programmes to enable Carers to feel more in control of their situation and find ways of coping effectively.
• To work with the project lead to assist in the planning, organization, development and facilitation of Carer peer support group activities and other activities including education and awareness
• To work with the Volunteer co-ordinator’s to train and support volunteers to provide peer mentoring to carers across the service.
• To support the Team Leader and be involved in the set-up and delivery of the service working within the community and in partnership with other partner organisations as well as statutory services.
• To be an information and advice point for carers living in Hertfordshire working in partnership with Herts Help

Responsibilities / Duties / Tasks

• Set up and facilitate weekly digital inclusion and peer support groups, learning sets and one-to-one peer support sessions for carers. Groups to run at a variety of local community venues and online to ensure accessibility to all older communities.
• Recruit and supervise volunteers who will be trained to work with carers at home and within their local community.
• Partake in regular supervision, including peer group support, and arrange training sessions for volunteers.
• Keep project records up to date on the partnership database and provide regular reports and monthly statistics to Team Leader
• Help develop and maintain all information and advice resources linked to the project including online, digital and written records
• Actively engage carers in the development of the project and to communicate regularly with them and volunteers to obtain feedback. Observe and record outcomes for carers using designated evaluation and monitoring tools
• To achieve targets as agreed with Team Leader as per contractual agreement
• Develop and maintain collaborative working relationships with colleagues to ensure effective team working.
• To partake in the steering group meetings and attend and participate in other meetings as requested by line manager.
• To attend training, supervision sessions and appraisals as required
• To adhere to and implement health and safety policy and procedures, (within the area of responsibility), ensuring all practices and procedures are undertaken in accordance with a healthy and safe working environment and that all volunteers for whom you may be responsible are aware of their responsibilities in respect of their role, monitoring data and recommending action as required
• To comply with Data Protection regulations ensuring that all information about carers  remains confidential
• Work within policies and procedures and current legislation for volunteer based projects – including confidentiality; working within professional boundaries; data protection etc.
• To support the Team Leader in working with mental health, health and social care professionals to develop an integrated support process for older people at GP surgeries, day centres, memory clinics, health & social care professionals (hospitals/ community teams), intermediate care and more.
• Actively promote user involvement within the project and communicate regularly with carers and volunteers to obtain feedback on the service.

General Responsibilities

• To undertake training as required and at all times to carry out every aspect of your duties with due regard to Hertfordshire Mind Network’s policies and procedures including following safeguarding procedures, lone working policies and the Equalities statement.
• To undertake any other duties that are reasonable and commensurate with the role as may be reasonably determined by line management, the project manager, the CEO or Board of Directors, in line with the changing needs of the service and legal requirements.

You will be part of the Young Carers Project at Centre 33, providing a variety of support to young carers. Your role will involve assessment of young people, face to face support and group work in line with the strategic development of the service.

This post is a critical part of the Young Carers’ service and involves working and engaging with young people in a variety of settings.

The role is for a minimum of 21 hours per week over 3 days, but full-time hours will be considered.

You will be working across various locations in the Cambridgeshire region.

A driving license and use of a car is essential for this post.

Applications must be received by 12 noon on Monday 7 February 2022 with interviews to take place on Wednesday 16 February 2022.

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about part time and flexible working arrangements.

Hertswise Carer Peer Support Co-ordinator
Based: The position is county wide and the base is flexible, this is to be discussed / agreed during interview process
Working hours: 30 hours per week
Rate of pay: £24,375 pro rata
Responsible to: Locality Team Leader

Hertfordshire Mind Network is a leading countywide provider of mental health services, delivering innovative services from seven Wellbeing Centres around the county.

This role is part of the Hertswise community based dementia project. Hertswise is an innovative countywide service designed to support people living with dementia, low level memory loss or mild cognitive impairment as well as their loved ones and carers. Our teams aim to ensure that people of all ages, living anywhere in Hertfordshire, are able to easily access information and advice, activities and support regardless of whether they have (or want) a diagnosis. The service is delivered by a partnership of community and voluntary groups, including Age UK Hertfordshire, Hertfordshire Independent Living Service, Herts Mind Network, and Carers in Hertfordshire.

Responsible for: Improving the wellbeing of carers of people with dementia who are known to the Hertwise service. This will take a range of forms – including 1-1 peer support sessions, telephone support, peer support groups and to deliver learning sets to develop and maintain relationships with clients and their carers.

This Carers role will report to the Hertswise Team Leader and will work collaboratively with the rest of the team to assist in improving the wellbeing of carers of people with dementia who are known to the Hertwise service. This will take a range of forms including 1-1 peer support sessions, telephone support, peer support groups and to deliver learning sets to develop and maintain relationships with clients and their carers.

Main purpose of the post

• To work with the Hertwise and HILS teams to identify carers who are particularly isolated and would benefit from peer support

• To recruit and train a team of volunteers who can offer 1-1 support

• To work within the model of peer support to help Carers to discuss common experiences and to establish and maintain relationships built on trust and rapport.

• To identify and strengthen partner relationships to improve overall support to clients and carers.

• To manage the facilitation of training programmes to enable Carers to feel more in control of their situation and find ways of coping effectively.

• To work with the project lead to assist in the planning, organization, development and facilitation of Carer peer support group activities and other activities including education and awareness

• To work with the Volunteer co-ordinator’s to train and support volunteers to provide peer mentoring to carers across the service.

• To support the Team Leader and be involved in the set-up and delivery of the service working within the community and in partnership with other partner organisations as well as statutory services.

• To be an information and advice point for carers living in Hertfordshire working in partnership with Herts Help

Closing date for receipt of applications is Friday 4th February 2022.

Interviews shall take place week commencing Monday 7th February 2022

To Apply and for more information:

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

No agencies please.

The iCan - Independent Care Access Network, programme is a partnership between local VCS providers.

We are looking to recruit an outstanding project navigator. The navigators ,working within a team, will work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have health and social care needs including dementia, diabetes, strokes and are at risk of / or have experienced falls.

The project navigator will be responsible to manage a caseload of referrals, acting as a ‘named person’ for individuals and their carers. The navigator will develop a holistic plan of support, ensuring the person gets the support /services they need and are connected to their community while promoting  clients to self-manage their health & wellbeing,

Candidates may come from an information/advice, social care or health background, must be computer literate, excellent communicators, and able to successfully engage with a diverse range of stakeholders. Experience of person centred planning and of working with volunteers is desirable. These posts will run drop in centres at satellite locations as well as outreach work in Enfield and some travel round the London Borough of Enfield.

The important qualities we are looking for are:

• Knowledgeable of prevention services
• Experience of working in partnership across the voluntary sector,  integrated care networks and GP’s
• Committed to person centred working
• Committed to transforming the lives of older people and their carers

Previous applicants need not apply. 

Child and Adult Safeguarding Statement

Enfield Carers Centre aims to protect children/ young people and vulnerable adults who receive Enfield Carers Centre’s services from harm. This includes the children of adults who use our services

To provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child and adult protection. This policy applies to anyone working on behalf of Enfield Carers Centre including senior managers and the board of trustees, paid staff, volunteers, sessional workers, agency staff and work experience students.