Caring services communications lead jobs

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Care Operations Manager to play a pivotal role in leading our care delivery.

The role

As Care Operations Manager you will oversee the delivery of consistently high-quality support across Keychange care operations. Working to the Senior Operations Manager you will be accountable for the implementation of quality standards in all Keychange care communities, making recommendations for improvement of service delivery, and among other areas of remit will be responsible for the implementation and administration of the resident safety and incident reporting as part of our safeguarding framework.

The focus of the role includes:

• Assisting Senior Operations Manager to ensure smooth daily running of Keychange care operations
• Line managing allocated community managers
• Leading Keychange resident safety and incident reporting as part of the Keychange Safeguarding Framework
• Leading operations older persons care matters, as first port of call for managers with queries and need of support
• Leading and delivering a culture of individualised and person-led support
• Liaising with statutory and voluntary agencies to ensure appropriate support for Keychange care communities
• Supporting leadership of open, transparent culture which supports continuous improvement
• Deputising for Senior Operations Manager as required

This is a management role with real impact – both within Keychange and in the lives of people we support.

About you

We are looking for a values-led manager who brings:

• Experience in delivery of well-established and high-performing care homes
• Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality care service
• Experience in managing audits and inspections
• Ability to build positive relationships effectively with internal stakeholders and external partner agencies
• Ability to manage multiple priorities and work independently
• Level 5 in Leadership in Management and willing to complete further qualifications in a relevant field
• Ability to travel up to 40 days per year
• Sympathetic to Keychange’s Christian values, vision and mission

You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply.  Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.  In-person interviews will take place on 28 May 2026.

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.

About the role

As the PR and Communications Officer, you will support the Senior PR and Communications Officer to raise awareness of the Charity by identifying and promoting compelling stories to regional and national media. Working closely with colleagues across PR and Communications, clinical teams, Fundraising, Marketing and Digital, you will help to showcase the Charity’s impact on people affected by cancer in the UK and around the world, while supporting fundraising activity across all income streams.

With support  you will use your communications skills and expertise, to write content for relevant in‑house magazine titles andhelp promote community fundraising and major donor events, corporate partnerships, and fundraising campaigns.

What you’ll be doing  

• Supporting a comprehensive media service which includes the proactive sell in of positive stories.
• Building relationships with clinical colleagues and in particular, Charity-funded consultants, nurses, researchers, and allied health professionals to gain their support for Charity communications including press releases, tailored pitches, other print media channels and the Charity's magazine.
• With support, write and edit the Charity’s supporter magazine, Progress, in collaboration with the Charity’s leadership team and fundraising colleagues.
• Working with fundraising teams to identify unique and inspiring stories associated with the Charity’s annual calendar of events and campaigns.

About you

You’ll be an exceptional team player with:

• Relevant media relations and/or communications experience
• Proven track record of delivering compelling copy, in the right tone and to deadline.
• Strong interpersonal skills - the ability to build effective and productive relationships with colleagues and case studies.
• Strong organisational skills – the ability to plan and prioritise content development in line with agreed targets and timelines.
• Experience of managing stakeholders both within and outside an organisation, at all levels.

What we offer

• Hybrid working between home and Chelsea with occasional travel to Sutton
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications. The deadline to apply is midnight on Tuesday 26 May.

Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map? 
 
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.

​As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector.

​We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement.

​This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.

​What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care. 

What you’ll be doing:

• Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals. 
• Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage 
• Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors. 
• Leading crisis communications - protecting our reputation calmly and decisively when it matters most. 
• Translating complex policy and social care issues into accessible, powerful content for diverse audiences. 
• Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals. 
• Working with our Partnerships & Communities team to turn high-profile community programmes and brand partnerships into media ready stories.
• Supporting and developing confident spokespeople at every level of the organisation.
• Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks. 

Our ideal candidate:

• ​Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector. 
• ​Media instinct - You know a story, you know how to place it, and you know when to act fast. 
• ​Strategy - Experience designing and delivering media strategies with measurable outcomes. 
• ​Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise.
• ​Relationships - A strong network of media contacts or the ability to build one quickly across sectors. 
• ​Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories. 
• ​Collaboration - Proven ability to work across teams, influence senior leaders and align messaging. 
• ​Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences. 

Why join us

• You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
• Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office. 
• A collaborative, values-driven team where your work will be seen, valued and celebrated 
• Opportunities to travel nationally and attend sector events and media moments. 
• A contributory pension scheme to help you plan for the future. 
• Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app. 

If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

Chef – The Granary at Caring For Life

Share great food. Serve with purpose. Be part of a Christian mission that changes lives.

At Caring For Life, everything we do flows from our Christian mission of servanthood, seeking to bring glory to God through the way we care for people. In our social enterprise restaurant, The Granary, that mission is lived out daily through excellent food, genuine hospitality, and a warm welcome that reflects the love of Jesus in a practical way.

We are looking for a Chef who is passionate about food, people, and purpose. Whether you are starting out in your catering career, building experience, or already working at Sous Chef or Deputy Head Chef level, this is an opportunity to grow your skills in a supportive environment where excellence and service go hand in hand.

Our aim is simple: to serve outstanding food, offer outstanding care, and create a place where every customer feels valued and welcomed.

Line Management

This role is supported and supervised by the Head Chef.

Role Purpose

To prepare and deliver high-quality food for customers of The Granary, while contributing to a team environment that reflects the Christian mission of Caring For Life through excellent service, care, and hospitality.

You will play a key part in maintaining high standards in food preparation, hygiene, and customer service, while helping to create a warm and welcoming atmosphere for all who visit.

Key Responsibilities

• Prepare and present dishes to a consistently high standard in line with recipes, dietary requirements and allergen procedures
• Support the kitchen team in maintaining excellent food hygiene, safety, and cleanliness standards
• Ensure all food is prepared, stored, and served safely and correctly, including regular date and quality checks
• Maintain a clean, safe, and well-organised kitchen and restaurant environment at all times
• Assist with soups, daily specials, and menu items, contributing ideas where appropriate
• Support special events, functions, and private bookings when required
• Work collaboratively with the Head Chef to develop new dishes and products, including promoting Caring For Life farm produce where possible
• Provide a welcoming and friendly service to all customers, including elderly and vulnerable visitors, creating space for conversation and care
• Take part in team prayer times and contribute to the spiritual life of Caring For Life as appropriate
• Where appropriate, share personal testimony of Christian faith in a natural and respectful way with customers, volunteers, or the wider community
• Occasionally assist in representing Caring For Life at church or supporter events

About You

We welcome applicants from a range of experience levels. You may be:

• Starting out in your catering career and keen to learn
• Building solid kitchen experience and looking to grow
• Already working at Chef, Sous Chef, or Deputy Head Chef level

You will be:

• Passionate about food and delivering high standards
• A team player with a positive and flexible attitude
• Committed to cleanliness, hygiene, and food safety
• Willing to learn, develop, and take responsibility
• Supportive of Caring For Life’s Christian mission

Training & Development

You will receive full induction and ongoing training, including:

• Food hygiene and safety (minimum Level 2 CIEH)
• Manual handling
• Health and safety procedures
• Ongoing in-house training and development opportunities

Place of Work

Crag House Farm, Otley Old Road, Leeds LS16 7NH

Hours

5 days per week working between Monday and Saturday, 9-hour shifts
The Granary is open Monday to Saturday (9am–4pm)
Weekend working on a rota basis is essential
Some evening work may be required for functions, this fairly infrequent

Annual Leave

30 days per year (including bank holidays, which may be required as working days depending on rota)

Other Information

Caring For Life is committed to safeguarding children and vulnerable adults. An enhanced DBS check will be required for this role.

This post is exempt from the Rehabilitation of Offenders Act 1974.

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

• advocacy services that make sure people can express their wishes when decisions are being made about their care or  wellbeing
•  user involvement projects that help organisations improve what they offer by listening to people who use their services
• local Healthwatch organisations, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

We are looking for someone to lead an exciting project commissioned by Central North West London (CNWL) to improve health outcomes for people with autism in Brent.

The Autism Care Navigator project will improve access to pre and post diagnostic support for Brent residents on the Adult Autism Assessment waiting list. The Project will work closely with the Brent LD community team, other healthcare providers including primary care, and Brent residents.

The post holder will offer care navigation support to individuals, helping people to access health and social care services and improving understanding of what services are available. They will collect people’s stories and experiences, run consultations and focus groups and feed into wider consultation, working to address system issues. The role will also involve sitting on relevant strategic boards and groups to make sure that experiences and challenges of people with autism in Brent are included in decision making.

Using your experience of working with autistic people, you may also support other staff and services to improve how they work with and support autistic people.

Key responsibilities

• Respond to referrals accurately and efficiently.
• Raise awareness of the project to maximise participation and engagement.
• Communicate in an appropriate and sensitive manner to gain an understanding of an individual’s health and signpost accordingly.
• Provide information, support or signposting for people with autism in order to inform or empower individuals on issues about their health.
• Develop and maintain an accurate record of health and social care organisations and associated referral processes.
• Develop, organise and run focus and awareness groups for people with autism and their families and carers to improve awareness of health conditions.
• Develop and support accessible user involvement opportunities, including focus groups and workshops, so that autistic people can share feedback, influence the service and help improve local support.
• Develop and support an effective advisory group of autistic people to help inform and improve the service.
• Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
• Develop good working relationships with key staff within health and social care services.
• Meet case-working standards, reporting and monitoring requirements.
• Undertake any other tasks and duties as required.

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
•  Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

• Excellent communication skills and ability to work effectively with people with autism, team members and stakeholders to build and keep excellent relationships.
• Excellent, succinct and well-structured writing skills with the ability to document outcomes and stories.
• Ability to organise and run groups, supporting all members to participate and gathering key information.
• Ability to work with people calmly, sensitively and positively and seeking solutions using individuals’ strengths.
• Ability to listen and build trust with those you are working with.
• Good attention to detail and ability to manage your own workload.
• Ability to work independently, use initiative and manage competing priorities with limited supervision.
• Confident in using database systems to input and analyse data.
• Confident user of virtual communications methods, excellent IT skills including use of Microsoft Office.
• Demonstrable understanding of inclusive practice
• Excellent administration skills, logical and process driven.
• Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders.
• Vision, flexible approach and project management skills to be able to develop a project, responding to developing needs of the service.
• Commitment to working within The Advocacy Project’s code of conduct, equality and safeguarding policies.
• Willingness to attend further training and to adopt new procedures.
• Willingness to promote The Advocacy Project in line with our mission, vision and values.

Essential knowledge, experience and qualifications:

• Experience of working with people with autism.
• Experience of leading and developing autism-specific project.
• Understanding of health and social care systems.

Desirable knowledge, experience and qualifications:

• Understanding of the public health challenges in Brent.
• Knowledge of Brent and/or North West London.
• Evidence of ongoing personal development and training related to the role.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

Help Share the Love of Jesus through practical care and life-changing Ministry! Do you have a passion for excellent writing, relationship-building and Christian ministry in action? Could you help secure vital funding that enables vulnerable people to experience compassionate care, hope and the love of Jesus every day?

At Caring For Life, everything we do is rooted in our Christian mission. Through practical support, loving care and faithful witness, we seek to share the love of Jesus Christ with people who may never previously have known His love for themselves. Our prayer is that many will come to personal faith in Christ and become part of His Church.

This role is far more than fundraising. It is an opportunity to play a meaningful part in a Christ-centred ministry that seeks to bring glory to God through the way we serve beneficiaries, supporters, volunteers and one another.

The role will involve writing about the charity’s firm Christian foundation and may include taking an active role in providing compassionate and consistent care to beneficiaries. You will take part in prayer times and may have opportunities to share personal testimony of experiencing Jesus’ love with beneficiaries and members of the local community. There may also be occasions to support presentations representing Caring For Life, particularly within churches and Christian organisations.

About the Role

The PR team is responsible for generating, sustaining and growing the charity’s income year after year by communicating the work, ministry and financial needs of Caring For Life to a wide range of audiences.

The Trust Fundraiser will focus primarily on securing funding from Trusts, Foundations and grant-making bodies, whilst also helping to nurture relationships with major donors and exploring opportunities for corporate support.

As part of the PR team, the successful candidate will also support wider PR activities during busy periods, including Open Days, Supporters’ Days, formal visits and practical tasks at peak times.

Organisational Structure

The PR team is line managed by the Executive Director, with additional support from the CEO regarding pastoral insight and communication with churches and other Christian groups.

Background Information

Caring For Life has an established and respected Trust fundraising programme, with longstanding relationships built over many years. Alongside carefully stewarding these relationships, the charity continually researches and develops new funding opportunities.

At the end of the financial year 2026, income from Trusts totalled circa £265,000

Main Duties

• Undertake induction and training relevant to the role.
• Maintain and develop the existing Trusts database.
• Ensure reports and funding applications are submitted accurately and on time.
• Keep clear records of applications, correspondence, grants received and acknowledgements sent.
• Research new Trusts and funding opportunities using online systems, publications and resources such as Invisible Grantmakers.
• Work with project leaders and senior managers to identify fundable projects and budget requirements.
• Attend budget meetings and assist staff in understanding funding allocations.
• Prepare compelling funding proposals, reports and covering letters.
• Liaise with the Design and Media team regarding photography and supporting materials.
• Maintain records and communication with major donors as requested by the Executive Committee.
• Support and grow corporate donor relationships.
• Conduct all duties in a professional and Christ-like manner that honours the Lord Jesus Christ and protects the reputation of Caring For Life.
• Undertake relevant in-house and external training as required.

Please note that while this role has a primary focus within fundraising and PR, all appointments at Caring For Life are to the wider ministry of the Trust. Staff may occasionally be required to support other areas of work according to the needs of the ministry and the welfare of beneficiaries.

Skills and Experience Required

• Excellent organisational skills with the ability to prioritise workload and meet deadlines.
• Strong written and verbal communication skills with excellent English grammar.
• Creative and persuasive writing ability.
• Ability to work well within a team.
• Good IT skills, including database systems.
• Understanding of budgets and financial planning.
• Sensitivity and discretion when handling confidential financial information.

Job Information

Location

Crag House Farm, Otley Old Road, Cookridge, Leeds LS16 7NH

Hours

8:30am – 5:00pm, Monday to Friday

Salary

£28,000 – £35,000 per annum (full-time gross salary)

Annual Leave

• 22 days annual leave plus 8 statutory bank holidays
• Annual leave increases by 1 day per year of service up to a maximum of 27 days

DBS Checks

As Caring For Life works with children and vulnerable adults, the successful applicant may require an Enhanced DBS Disclosure and satisfactory references.

This role may involve work with under-18s and is therefore exempt from the Rehabilitation of Offenders Act 1974. Relevant information should be disclosed as part of the application process.

Permanent / Full-time (35 hours per week) - open to discussing reduced hours

Hybrid working with 2 days per week from the London Bridge office

Closing date: 28th May at 23:59

As Supporter Care Assistant, you will play a central role in ensuring every donation to Whizz Kidz is processed accurately, efficiently and with great care.

Whizz Kidz: The facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society. 

And we won’t stop until they are mobile, enabled and included.

Our vision
A society in which every young wheelchair user is mobile, enabled and included.

Our values
We are young people focused, ambitious, collaborative and inclusive.

Job summary

You will manage income and data processing through Microsoft Dynamics, maintaining high quality, reliable information that underpins our fundraising activity, financial reporting and supporter care. Working closely with the Finance Team, you will contribute to timely and accurate income reconciliations and the smooth running of all supporter related financial processes including ensuring that all donations are thanked efficiently.

In addition to these duties, you will play a vital role in championing exceptional supporter care across the organisation. You will act as a strong advocate for supporters, ensuring their needs, experiences and feedback help improve processes. You will champion our Supporter Promise and help us uphold the Fundraising Regulator’s Code of Fundraising practice, ensuring all communications, interactions and data practices reflect the highest standards of transparency, honesty, fairness and respect. Through this, you will help embed a culture of supporter centric working across the team, ensuring every supporter receives a positive, warm and respectful experience whenever they engage with Whizz Kidz.

Full job description available on our website.

The person

You’ll be highly organised, with excellent attention to detail and a passion for accuracy. You’ll be proactive and able to work independently, managing your workload effectively and meeting deadlines. You’ll have a sharp eye for inconsistencies, confidence in handling data, and the initiative to suggest improvements where needed. You’ll also bring a strong commitment to outstanding supporter care, ensuring every supporter feels valued and appreciated.

Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

Person specification

Skills and knowledge

• Strong digital competence, including MS Office (especially Excel) and confidence using online platforms.
• Excellent Excel skills including data entry, validation and reporting.
• Basic understanding of GDPR, data protection and Gift Aid.
• Exceptional accuracy and attention to detail.
• Strong time‑management skills and ability to work independently.
• An awareness of the Fundraising Regulator’s Code of Fundraising Practice and Supporter Promise.
• Ability to communicate with supporters in a warm, clear and person‑centred manner.

Experience

• Experience working collaboratively as part of a team.
• Experience completing computer‑based administrative tasks, including data entry.
• Experience using CRM systems or fundraising databases, especially Microsoft Dynamics.
• Experience as a Supporter Care Administrator or in a supporter/customer‑facing administrative role, ideally within a charity environment.
• Experience delivering high‑quality supporter or customer care, including handling sensitive enquiries.

Personal qualities

• Meticulous, accurate and methodical, with a natural eye for detail.
• Warm, empathetic communicator with a commitment to providing outstanding supporter care.
• Highly organised, proactive and able to work independently with minimal supervision.
• Self‑motivated, solution‑focused and keen to improve systems and processes.
• Passionate about advocating for supporters and continuously improving the supporter experience.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.

Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To apply please visit our website via the Apply Button.

We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.

Job Description

Balance is looking for a dedicated compassionateSupport Worker/Driver to join our  Day Centre in Wandsworth.

Who you are

• You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
• You must  have a Clean Current D1 Driving License.

Who we are

At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives.  We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. 

Main Responsibilities of the Job

• To provide support and assistance during journeyspick up and drop of duties at the commencement and end of sessions at our day centres.
• To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
• Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
• To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
• To maintain and update client and related operational records with an accurate and professional commitment.
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
• To support clients with there daily activities and to promote their independence 
• To be able to communicate effectively with families , colleauges and  clients.

Working Expectations

• The working day is  8.00am - 5.30pm Monday to Friday -  The current rate reflects the additional hours 
• Drive a passenger service vehicle.
• Attendance at training. 
• Use of information technology to support your work.

Benefits of Working for us

The charity ensures the following benefits for all its operational staff:

• A baseline commitment to pay London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
• Access to a range of discount schemes.
• Access to the charity's employee assistance programme.
• Access to travel card loan and bike to work scheme.

Recruitment: Care Navigator/Social Prescriber at Age UK Redbridge, Barking and Havering

Age UK Redbridge, Barking and Havering are recruiting for:

Care Navigator/Social Prescriber
Salary:  £27,197 per annum pro rata
Hours: up to 35 hours per week (part time options available)

Closing date: Monday 1st June 2026 at 12:00pm
Proposed interview date: Monday 8th June 2026

We are looking for a Care Navigator/Social Prescriber to work as part of the Ageing Well Service across Havering. You will be working as part of a Care Navigation team providing support to Havering residents with multiple long-term conditions, end of life diagnosis and vulnerable isolated older people to achieve the best possible quality of life and independence by enabling them to have maximum support at home, encourage taking up activities, volunteering or increasing social interaction, enabling choices and access to services in the community.

As Care Navigator/Social Prescriber you will work with professionals from health, social care and voluntary sector to increase the reach of the service and achieve best outcomes in reducing social isolation, improving wellbeing and resilience for older people.

You will also be responsible for maintaining client records and support monitoring and service evaluation in a timely and professional manner.

Successful applicants will have experience of working with older people or people with multiple long term conditions in health, social care, voluntary or independent sector, in a paid or voluntary capacity. You will need to be excellent communicator, able to work effectively both one to one and as part of a team. Good computer skills and accurate record keeping are also required. An enhanced DBS Disclosure is required for this post.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned using the email: admin or alternatively post to Gabby O’Neill, Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Are you a passionate leader who wants to make a real difference in the lives of children and young people?​

We are looking for a Youth Service Lead to oversee and shape the delivery of our programmes across Bedfordshire. This is a key leadership role where you will ensure our services are safe, engaging, and impactful for the young people and families we support.​

At F4YP, we support over 500 children and young people across 50+ schools, providing safe spaces, enrichment opportunities, and vital pastoral support. As Services Lead, you’ll play a central role in making this happen every day.​

What you’ll be doing:

• Leading and managing high-quality delivery across face-to-face services

• Supporting and developing a team of delivery staff and volunteers

• Ensuring excellent safeguarding, pastoral care, and behaviour support

• Overseeing planning, staffing, and day-to-day operations across multiple sites

• Monitoring impact, quality, and outcomes to continuously improve delivery

• Working closely with schools and partners to support young people effectively​

What we’re looking for:

• Experience leading programmes or services for children and young people

• Strong knowledge of safeguarding and pastoral support (SEMH/SEND desirable)

• Proven experience managing and supporting staff

• A hands-on, organised leader who can balance people, operations, and quality

• Someone who is passionate about helping young people feel safe, supported, and confident​​

Bedford/Bedfordshire | Full-time (37.5 hrs) | 3-year fixed term​​​​​​​​ | Working pattern: 9-day fortnight (one day off every two weeks), with full 5-day weeks required during holiday delivery periods

What we do is extraordinary.

And we need a Head of Fundraising who understands all of that.

Let’s start with the obvious.

You’ll need a sense of humour for this job.

Because we work with animals and children — and both have a habit of humbling you, daily.

HorseWorld Trust rescues abused and neglected horses and gives them a second chance at a meaningful life. Some of those horses go on to support vulnerable children and young people — including those with SEMH needs, SEND and children in care — through our Discovery – Discover Horses, Discover Yourself™ programme.

What we do is extraordinary.
It is also muddy, unpredictable, emotional, joyful, heartbreaking, funny and deeply human.

About HorseWorld (the real version)

Horses are incredible animals. They’ve carried humans into war; it’s no wonder they can read exactly what a child needs, often before the child knows it themselves.

Sadly, some people still abuse and neglect them. That’s where the HorseWorld hug comes in. With us, horses are safe. They live out all year round, form herds, roll in the mud, escape occasionally (because… horses), and get to live like horses again.

Our 160-acre farm is minutes from Bristol and Bath, but feels like a different world. In winter, photoshoots and tours involve waterproofs and wellies. In summer, it’s an outdoor oasis.

We do serious work — and we also believe in joy:

· Horse Festivals

· Carol services

· Massive corporates on their knees pulling ragwort

We are kind, committed, slightly irreverent, and very proud of what we do.

Why this role exists (the honest bit)

We raise around £1.5m a year against operating costs of around £2.5m.

Fundraising needs to grow — but more importantly, it needs to work better.

This role exists to:

• grow sustainable, controllable income
• improve return on investment (ROI)
• focus on what actually delivers impact
• stop doing things that don’t (even if they’re well-loved)

You won’t be expected to perform miracles.
You will be expected to bring clarity, judgement and leadership — with empathy and humour intact.

The role (what you’ll actually do)

As Head of Fundraising & Communications, you will:

• Sit on the Senior Management Team and report to the CEO
• Lead all fundraising and marketing comms activity
• Take responsibility for income and cost-effectiveness
• Shape strategy, set priorities and make evidence-based decisions
• Personally steward a small number of key major donors and partners

You’ll lead a talented team covering:

· Individual Giving

· Major Donors & Philanthropy

· Corporate Partnerships

· Trusts & Grants

· Digital Content

• Data, CRM & Compliance

You’ll also work closely with our Heads of Equine Welfare and Discovery to fundraise for our work with vulnerable horses & children.

Who this role is for

You’ll probably thrive here if you:

· Are an experienced charity fundraiser who’s seen how things really work

· Understand that “more activity” is not the same as “more impact”

· Care about ROI and relationships

· Can make tough decisions without losing kindness

· Are both proactive and adaptable

· A great communicator and relationship builder

· Are comfortable talking to Trustees one minute and standing in a muddy field the next

· Can laugh when a horse wanders into a carefully planned moment (because it will)

You don’t need to be an equine expert — but you do need to like animals, people, and the beautiful messiness of both.

What we offer

· A genuinely senior SMT role with real authority and Board backing

· Space to think, not just react

· A values-led organisation that tells the truth

· A team that works hard, laughs often and cares deeply

-        Horses who will keep you grounded (sometimes literally)

Final thought

This is not a polished, corporate fundraising role.

It is a meaningful one — rooted in rescue, recovery, growth and second chances.

If you want to lead fundraising in a place where the work matters, the people are lovely, the horses are honest, and humour is not optional — we’d love to hear from you.

Key Details
Salary: £50,000 per annum depending on experience plus benefits
Hours: 35 per week (Mon–Fri, some weekends)
Location: HorseWorld Trust, Bristol
Reports to: CEO

 DBS required

Application Details

To apply for this role please complete the  application form (available to download from our website or contact us to request the form).

 This role is subject to a DBS check, and you will be required to provide proof of your right to work in the UK. We are a Safer Recruitment organisation and this is mandatory.

Money & Energy Advice Service Lead

Pro rata salary: £39,825 (35 hour week)

Home-based, with travel as required

Up to 35 hours per week with occasional evenings and / or weekend work will be required

Permanent (subject to external funding)

Responsible for: 2.0 FTE Money & Energy Advisers

About the role

This is an exciting opportunity for an experienced welfare benefits practitioner with a passion for sharing knowledge and enabling teams to deliver above and beyond.

With around 4 in 10 beneficiaries, we support seeking help with financial difficulties, this is a pivotal role for Kidney Care UK.

We are seeking a knowledgeable and confident specialist income maximisation activities for a role with three key parts: to lead a small team delivering benefits and energy advice and support directly to clients; to play a key role in upskilling and supporting our outstanding Patient Support team across the country; and to be the subject matter expert within Kidney Care UK.

Our external partners – British Gas Energy Trust have committed to fund our Money and Energy Service until March 2027. We are advertising this position as ‘permanent’ – we anticipate confirmation by December 2026 whether funding will be extended beyond March 2027.

This role is made possible thanks to the support of British Gas Energy Trust.

About Kidney Care UK

Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease. 

About the Money & Energy Advice Service

The Money & Energy Advice Service (MEAS) provides information and support for welfare benefits and income maximisation and promotes awareness of efficient energy use. Working closely with Patient Support officers, MEAS provides specialist knowledge and directly supports clients to achieve sustainable financial outcomes. The service was established in 2023 with the support of British Gas Energy Trust and is embedded as a valued element of the many ways Kidney Care UK supports people affected by kidney failure.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme

Closing Date:  29th May 2026

Interview Date: First stage 10th June 2026 - over Teams, Second stage 18th June 2026- On Site

Location: The role requires regular on-site presence to support shop teams. We offer flexibility in working locations where operationally appropriate, including some opportunity for home working. Flexible and compressed working patterns are supported, and we welcome conversations about individual requirements
Hours:  37.5 hours per week
Salary: Corporate Band F - £30,184 - £35,591 per annum
DBS Requirement:  Basic Check

Are you a creative communicator who wants their work to make a real difference?

Birmingham Hospice is looking for a talented and driven Retail Communications Officer to join our Income Generation and Marketing Team. This is a brand-new role - an exciting opportunity to shape something from the ground up and make it your own.

Our hospice’s retail estate is growing fast. With 26 shops and more on the way, retail is a vital source of income that helps us care for hundreds of patients and families across Birmingham each year. But to make the most of that opportunity, we need brilliant communications and marketing support behind it.

As our Retail Communications Officer, you’ll be responsible for delivering marketing for our shops, for retail-led events, our house clearance service, furniture collections and new store openings - driving footfall, awareness and income through creative campaigns, standout social media content and strong community relationships. You’ll be a trusted partner to our Retail Team, helping to build a consistent, professional presence for every shop in its community – and playing a key role in the growth of our retail offering.

You’ll work closely with our Retail and Communications teams, building real partnerships, supporting volunteer and staff recruitment, and helping ensure every one of our shops has a consistent, professional presence in its community.

What you’ll be doing

• Creating and managing campaigns that drive retail income, donations and footfall.

• Building and maintaining a strong retail presence on digital channels.

• Marketing house clearances, furniture collections and new shop launches.

• Supporting volunteer and staff recruitment through compelling storytelling and employer brand content.

• Monitoring campaign performance and reporting on key metrics, using insight to refine and improve activity.

• Equipping the Retail Team with tools, templates and training to ensure a consistent brand presence across all shops.

What we’re looking for:

• A background in marketing, communications or PR.

• Confidence across digital channels including social media, email and content management.

• Strong creative skills - you can write, design and produce quality content.

• Excellent project management and the ability to manage multiple priorities.

• A collaborative, relationship-driven approach.

• Ideally, experience in retail, charity or income generation marketing (though not essential).

Why work at Birmingham Hospice?

At Birmingham Hospice, our people are united by compassion, kindness and a shared commitment to making a difference.

By joining us, you’ll be part of an organisation that:

· Puts patients, families and people first

· Values respect, honesty and collaboration

· Encourages learning, reflection and improvement

· Supports flexible and inclusive ways of working

· Offers the chance to do work that is genuinely meaningful

Role: Head of Charitable Services

Reporting to: CEO

Salary: £40,000 (pro-rata)

Terms: Permanent, 3 days a week with option to extend to 4 days a week within 6 months (FTE 37.5 hrs a         week)

Background

Buckinghamshire has a fast-growing older population who are the heart and soul of our communities – for example as employers, workers, volunteers, mentors, carers and child-minders. They help make our worlds go round. But when the challenges of older age feel overwhelming, and someone’s own world shrinks, Age UK Bucks is there to support them. Based in Aylesbury and working across the county, our services support older residents to maintain their independence and well-being, especially when times are difficult, helping local older people age batter and access support they deserve.

We have grown as an organisation recently, expanding our services and increasing staff numbers and income as we endeavour to meet the needs of older people in the county, who are struggling to cope with the cost-of-living crisis, after the lasting impact of the pandemic.
 

The Head of Charitable Services is a new role and will play a pivotal part in leading this growth and supporting and developing the teams and culture that deliver them. Alongside this, a key priority is person-centred support and empowerment, and a focus on staff, volunteer and client safety and safeguarding, and skills development. We’ll also be looking to engage service users more dynamically to measure impact and co-produce new services they need and want. 

With growing demand for our services and ambition to be an even more effective voice and empowering champion of older Bucks residents across our communities, there has never been a more exciting time to join Age UK Bucks.

Job purpose
Lead services and teams that support, champion and empower older Bucks residents to meet the many challenges and opportunities of ageing, through charitable services that have high impact and that are sustainably funded, working with all communities in Bucks and through partner collaboration.

The role

Will oversee the development and delivery of high quality, person-centred, compassionate and effective support and services for older people across Bucks that has demonstrable impact and quality - building community connection and championing older people’s needs and opportunities. You will help shape the charity’s charitable approach, work on developing new services, funded from grant applications and community collaboration, and build cases for support and demonstrable impact case studies. Reporting to the CEO, you will work closely with the Head of Commercial Services and Development, dovetailing referral pathways and aligning practice and processes.
 

Key tasks and responsibilities

• Meet the needs of older Bucks residents through effective, high quality, safe and compassionate support and services that can demonstrate impact and are sustainable financially, meeting appropriate quality standards where required
• Develop our people and volunteers, including supporting our safeguarding lead on best practice supervision, risk assessment and mitigation, case work guidance, safeguarding, line management and people development
• Work with SLT to support our Trustee Board, Board Officers and Sub-Committees to enable them to guide and steward the charity appropriately, including developing reports and information/KPIs
• Develop and deliver financially sustainable services, planning and managing income and costs in line with strategy and budgets, working with the Finance leadership and SLT
• Help develop and transform our data collection and story-telling, enabling the organisation to create and share compelling and inspiring impact and outcome reports for stakeholders 
• Support the maintenance and development of our website and social media strategy and assets to support our work and programmes
• Optimise and raise awareness of our services and impact, through developing effective outreach and presentations to key stakeholders, groups, communities and funders
• Act as a champion of older people and an Age Friendly Bucks, representing the charity at key forums, Boards and activities in order to achieve our mission and strategic goals, bringing the voice and needs of older people to the fore.

 Essential qualities:

• Strong and demonstrable people leadership and management skills
• Strong operational delivery experience and skills
• Empathetic to the needs of older people and their families
• Significant Adult social and/or health care experience and knowledge, including safeguarding
• Budget planning and delivery
• Significant impact and outcomes reporting and data collection experience
• Service creation and mobilisation experience
• Experience managing and liaising with commissioners/funders/partners
• UK driving licence

Equal Opportunities

Age UK Buckinghamshire strives to meet the needs of all older people in Bucks but is also aware that some communities could be better served by us. We therefore want to become more representative of the community we serve. We encourage equality, diversity and inclusion in the workplace and encourage applications from our wonderful rainbow of talent in Bucks and people of all ages.

Application Process: 

• Submit your CV and cover letter via CharityJob
• Your cover letter should be no more than 1-2 pages and must explain how you meet the criteria specified in the job description with examples.
• Closing Date: 5th June 2026