Caring services communications lead jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Mental Health Rehabilitation Worker
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Job Title: Mental Health Rehabilitation Worker
Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements.
About the Role
We're looking for a Mental Health Rehabilitation Worker to cover the night shift in our service based in Lewisham which offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered by commissioned community services. We support residents who live with us for up to nine months and have been discharged from acute wards to avoid admission into inpatient rehabilitation. We support our residents to step down into less supported accommodation to become more independent and integrated into the community.
In this role, you will ensure resident safety, wellbeing, and progress towards their recovery goals. You will support in creating an environment where they feel safe and empowered, and are building relationships with relevant partners and individuals key towards their journey. You will create support plans, plan and hold activities, and further support them to achieve greater independence. The night Shift plays a crucial role in continuing the high quality care provided during the day, ensuring a safe, respectful, and responsive environment for residents. night staff are expected to remain awake, alert, and actively engaged throughout their shift. Sleeping while on duty is strictly prohibited and may lead to disciplinary action, including dismissal for gross misconduct.
Some key responsibilities include:
- Providing night support and supervision across two nearby residential properties.
- Monitoring residents’ wellbeing, carrying out regular checks, and responding to any incidents or emergencies.
- Supporting residents in achieving recovery and rehabilitation goals to promote independence.
- Maintain accurate records and handovers to ensure effective communication between shifts.
- Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress.
- Work collaboratively with colleagues and the management team to deliver high quality care.
- Remain alert and monitor CCTV throughout the shift.
- Complete all routine night duties and any tasks handed over by the day shift or service manager.
- Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed.
- Health & Safety: carry out property checks, report maintenance issues, keep communal areas clean and safe, and complete required reports (AINMs and others)
About You
We’re looking for a resilient and compassionate individual to join our team as a Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You’ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting to achieve the service KPI's.
What are we looking for?
- Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours
- Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users
- IT Proficiency; ability to learn new software and basic Microsoft
- Understanding of the housing and social needs of people with multiple and complex needs
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with various challenging backgrounds, mental health, addiction, exploitation, homelessness, and previous convictions
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop.
PiP’s programmes focus on four learning pathways:
- Independent Living Skills
- Creative and Performing Arts
- Health, Wellbeing and Happiness
- Employment and Vocational Skills
The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
- A strong commitment to person-centred support and advocacy
- A passion for enabling positive change in the lives of our students
- The character and communication skills to be an effective and supportive team member
- Energy, initiative and a proactive attitude
- A calm and creative approach to challenges and problem solving
What We Offer:
· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· When we can, we try to have an early finish on Fridays for staff at 4 pm
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: Friday, 28 November, 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Thank you!
To lead and deliver Richmond CVS’s support services for voluntary, community and social enterprise (VCSE) organisations across the borough. This includes providing high-quality advice, training, and development support, alongside managing key projects and coordinating external consultants.
The role is central to strengthening the VCSE sector, with a focus on organisational development, fundraising, and governance. It also involves working closely with statutory partners including Richmond Council and the South West London Integrated Care Board (ICB), ensuring that VCSE organisations are well-positioned to engage with and influence local systems.
The postholder will also lead the design and delivery of new initiatives, including externally funded programmes, and will have the opportunity to shape and evolve the role in response to emerging needs.
Key Responsibilities
Service Delivery & Development
Provide tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.
Lead the development and delivery of training programmes, workshops, and resources.
Support organisations to strengthen their legal structures, policies, and compliance.
Promote inclusive and accessible service delivery.
Leadership & Strategy
Provide strategic leadership for RCVS’s capacity building and project work.
Contribute to organisational strategy and planning.
Represent RCVS at external meetings, networks, and partnerships, including with statutory bodies.
Project & Programme Management
Manage capacity building projects, ensuring delivery on time, within budget, and to agreed outcomes.
Monitor and evaluate project impact, producing reports for funders and stakeholders.
Lead the development and delivery of consultancy projects, including scoping, contracting, and oversight.
Manage relationships with external consultants to ensure quality and consistency.
Line Management
Lead and support a small team, coordinating workplans and fostering collaboration.
Support staff development and performance
Partnerships & Stakeholder Engagement
Build and maintain relationships with local partners including Richmond Council, South West London ICB, local and national funders, and other infrastructure bodies.
Facilitate networking and collaboration across the VCSE sector.
Act as a key point of contact for external engagement and partnership development.
Encourage digital innovation through partnerships and shared learning.
Operational & Financial Oversight
Contribute to budget planning and financial monitoring for capacity building and project work.
Lead on income generation for RCVS’s development work, including identifying funding opportunities, contributing to bids and contracts, and managing funded programmes.
Ensure compliance with relevant policies and procedures, including safeguarding, data protection, and health & safety.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is a key role to oversee RDA UK’s approach to safeguarding, supporting senior management and working with external partners. This is crucial to maintain good practice, resources, quality and support to RDA Groups which includes driving RDA safeguarding training.
In addition, this role will include support and administration for the Membership Services Team, as detailed below
Specific Responsibilities
1. To ensure RDA UK has effective safeguarding practices:
• develop and deliver the action plan and ongoing objectives from the British Equestrian Federation (BEF) audit/ Framework Plan and RDA Safeguarding Action Plan
• continuous review of all safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings
• manage requests for guidance from the RDA UK network, including concerns raised and reporting
• provide safeguarding case management, collaborating with the Membership Services Manager.
• work in collaboration with the RDA UK Designated Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network
• provide advice to the RDA UK team and working groups on safeguarding best practice, policies and requirements, including specific projects or events
• deal promptly with enquiries from RDA Groups concerning policies, procedures and training requirements and respond to feedback received
• maintain the safeguarding content on the ‘MyRDA’ website, ensuring it is current, clear and relevant
• provide guidance to RDA Groups signposting them to resources for disclosure checks
• develop and maintain safeguarding training materials, and coordinate the delivery of regular accredited courses and workshops (both tutor led and e-learning), in conjunction with RDA UK Trainers and relevant external bodies
• developing, maintaining and administering Safeguarding courses and materials
• support the Designated Safeguarding Lead to compile reports for the RDA UK Board, including case management data and analysis, updates and recommendations
• act as the Safeguarding Officer at the RDA National Training Centre, the RDA National Championships and other key events
2. To provide administrative support to the Membership Services Team as required.
General
a) To undertake such other duties as the line manager shall from time to time determine
b) To be flexible in working from other offices in the UK as required for the effective delivery of the role
c) To demonstrate the values and cultural aspirations of RDA in all work
d) To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities
e) To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity.
Registered Charity
21 - 50
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health
The client requests no contact from agencies or media sales.
Thank you!
About the role ofHead of Principal Donors
As Head of Principal Donors, you will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.
In this role you will:
- Develop and deliver the Foundation’s philanthropy strategy, playing an active
leadership role in the successful delivery of income growth from UHNWI and
HNWIs - Develop the Accelerate Circle of patrons and deliver a solicitation strategy to
expand membership and grow our community of donors and supporters - Provide exceptional stewardship to existing donors and cultivate new donors
- Work closely with our founder and their office to design, plan and deliver highROI engagement such as income-generating dinners or paid speeches
- With the Director Fundraising and Communications, develop annual plans and
budgets, along with longer term forecasts for income from individuals - Work proactively with our Communications and Programmes teams to identify
and create funded or high-return opportunities to gain visibility in key markets - Support staff to deliver and, where appropriate, lead on fundraising and
cultivation events and donor trips - In consultation with the Director, lead on financial reporting for philanthropy
income, advising on risks and opportunities, producing regular reports of
income against plans and forecasts, and monitoring day to day income tracking
Our ideal candidate is:
- Experienced in cultivating and stewarding high-net-worth individual donors – with a proven track record of securing six or seven figure donations
- Capable of developing and delivering a successful philanthropy strategy
- Comfortable and experienced working with high profile individuals and senior volunteers including managing development boards, giving circles or other forms of peer-to-peer fundraising approaches
- Excellent at managing relationships and able to successfully influence people at all levels with clear and persuasive communication
Registered Charity
21 - 50
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
Thank you!
Position: Director of Service Delivery
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement
Our Director of Services Delivery will be:
- providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
- taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
- ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
- using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
- leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
- leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
- proven success in setting and delivering strategic plans and achieving long standing impact.
- able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
- proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
- proven experience of delivering significant and sustainable business benefits through change programmes.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Specialist
Location: Brighton (Hybrid working available)
Hours: Part-time, 21 hours/week
Salary: £18,000 pro rata (£30,000 FTE)
Contract Type: Permanent
Application Deadline: 30/11/25
Contact: Sabina Karabasic
About MindOut
MindOut is a mental health service run by and for LGBTQ+ people. We work to improve the wellbeing of LGBTQ+ communities, reduce stigma, and promote a culture of positive mental health. We are a values-driven charity with a national reach and a strong reputation for impactful, inclusive services.
The Role
We’re looking for a passionate and experienced Fundraising Specialist to help us grow and diversify our income streams. You’ll play a key role in securing sustainable funding to support our life-changing services, working closely with the Charity Director, Board of Trustees, and wider team.
This is an exciting opportunity to join a dynamic organisation and make a lasting difference in LGBTQ+ mental health.
Key Responsibilities
-
Develop and implement fundraising strategies and campaigns.
-
Build relationships with donors, trusts, foundations, and corporate partners.
-
Manage donor platforms and systems (Donorfy).
-
Plan and deliver fundraising events and community engagement activities.
-
Support marketing and communications to amplify fundraising efforts.
-
Contribute to financial planning, reporting, and compliance.
-
Recruit and support volunteers for income generation activities.
About You
We’re looking for someone who:
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Has lived or professional experience of LGBTQ+ identities and intersectionality.
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Brings 5+ years’ experience in fundraising or equivalent transferable skills.
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Has a proven track record of successful campaigns and donor engagement.
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Is confident managing multiple income streams and stakeholder relationships.
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Understands fundraising regulations and best practice.
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Is highly organised, strategic, and collaborative.
Why Work with Us?
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Be part of a nationally recognised LGBTQ+ mental health charity.
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Flexible hybrid working options.
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Supportive and inclusive team culture.
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Opportunities for growth and development.
How to Apply
We welcome applications from all backgrounds and are committed to equality, diversity, and anti-discrimination. Interviews will take place on the 8th of December and 9th December.
We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued here.
Employee Benefits include:
- 29 days annual leave + Bank Holiday
- One day off for your birthday each year
- Flexible working
- Hybrid working
- Access to our EAP (Employee Assistance Programme)
- Up to 5% employer contribution towards your pension
Please ensure you submit a cover letter with your CV (maximum two pages) referencing your skills & experience with regard to our core purpose and person specification outlined in the job description.
Registered Charity
6 - 10
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals.
This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats.
If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you.
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Employee Assistance Program and Lifestyle Savings
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.
Registered Charity
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
JOB PURPOSE:
Ø The postholder will grow and engage with BSWA’s supporter community through timely and effective communication.
Ø The postholder will lead BSWA’s presence on social media, producing sensitive, impactful and informative communications and content, to raise awareness of violence against women and girls and drive support for the organisation.
Ø The postholder will support and uphold the BSWA brand, ensuring alignment with the organisation’s mission, vision and values at all times.
Key Responsibilities
Digital Marketing, Campaigns and Supporter Engagement:
Ø Develop and maintain the organisation’s supporter engagement work, ensuring consistent messaging to external stakeholders, supporters and the general public.
Ø Create and maintain website copy.
Ø Work with colleagues to gather and plan content and ideas including news, project updates, current affairs, policy statements, stories and case studies.
Ø Contribute to the development of fundraising and policy/cause-based campaigns, using your creative and communication skills to further BSWA’s goals.
Ø Work with the wider team to ensure that communications and branding are joined up throughout the organisation.
Ø Provide support where needed with public affairs and events.
Benefits
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31 days annual leave (excluding bank holidays)
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Up to 6% matched pension contribution
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Free access to Employee Assistance Programme
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Life Assurance scheme while in employment (a lump sum of 4 times salary)
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Cycle to Work scheme
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Health Cash Plan scheme available to all employees from day one
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Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on 19th November 2025. Interviews will take place in the weeks commencing 1st December 2025
Thank you!
Position: Infrastructure Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team covers the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- SQL (SSIS, SSRS) knowledge
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
Closing date for applications: 9:00 on Wednesday 19th November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a new and exciting role which you can out your stamp on. You'll help the charity run smoothly, support our Board of Trustees, coordinate meetings, manage key communications, provide day-to-day office management and ensure that strategic projects are delivered effectively. This is a great opportunity for someone who thrives in a dynamic environment and wants to make a real difference through their work. In particular you'll:
- support our CEO with diary management, responding to incoming communications, preperation for events and managing managings
- manage payroll for both the charity and its trading subsidiary, Ignition Brewery
- provide administrative support to our Finance Manager
- coordinate our parent-carer forum, ensuring it is well supported
- support our Board of Trustees including coordinating all aspects of Board and Committee meetings, taking minutes and supporting with Trustee recruitment
- act as our Office Manager, overseeing the various administrative functions and support contracts we need to run smoothly
- assist with the implementation and management of projects across the Charity that support our mission and drive efficiency
As well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.
We’re a small team but growing and ambitious team, making the role really varied. Experience of administration is a must, preferably in a small charity setting. If you are a people person and are passionate about causes in your community, we want to hear from you.
What we need from you (the essentials):
- a minimum of one years’ experience working in a fast-paced administrative environment
- experience of managing projects from design through to delivery and evaluation
- strong organisational and time management skills with an ability to plan ahead and manage multiple priorities effectively
- excellent communication and interpersonal skills
- excellent skills in Microsoft Office and CRM systems, especially with digital collaboration tools
- good written skills, with an ability to produce reports and other relevant documentation
- an ability to maintain discretion & confidentiality and handle sensitive information with professionalism
- meticulous attention to detail with an ability to perform tasks accurately and efficiently
- the ability to work proactively and independently
What we’d also like from you (the desirables):
- previous experience of working as an Executive or Personal Assistant
- an understanding of charity governance / experience working with Trustee Boards
- experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity
Registered Charity
21 - 50
Our mission is to enable people with learning disabilities to live independently, to find belonging and to be active members of their community.
The client requests no contact from agencies or media sales.
Thank you!
Neo-Natal Support Worker - Greater Manchester
£24,000 pa + Company Car and benefits (including 25 days annual leave and pension)
Greater Manchester region
About the role:
We are looking to appoint a Neonatal Support Worker as part of the Kentown Children’s Palliative Care Programme, funded by Kentown Support as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the Greater Manchester region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Thank you!
Join Us as Development Manager (Philanthropy & Fundraising) – Make a Real Difference!
Are you a visionary fundraiser ready to shape the future of a local charity? The Carers’ Centre is looking for a Development Manager to lead our philanthropy and fundraising efforts, helping unpaid carers across Bath & North-East Somerset thrive.
In this exciting role, you’ll:
- Identify and grow new income streams while strengthening existing supporter relationships.
- Lead a dynamic fundraising team, driving donor retention and engagement.
- Craft compelling campaigns that inspire and make a real impact.
About you:
You are a collaborative leader, and a skilled communicator. With proven experience in philanthropy and income generation, you know how to turn opportunities into results. You thrive on building meaningful relationships and creating strategies that ensure long-term financial sustainability.
Why join us:
At The Carers’ Centre, flexibility and work-life balance matter—we know life doesn’t stop when you’re making a difference. We’re a passionate, team-oriented organisation where collaboration comes first and there’s truly no “I” in our team. Together, we provide vital support to unpaid carers, helping them maintain wellbeing, stay connected, and feel valued in their communities.
If you’re ready to lead fundraising that truly transforms lives, in a supportive and flexible environment, we want to hear from you!
Key duties and responsibilities
Main responsibilities
In line with our income generation strategy:
· Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers’ Centre and its services for 19,600 unpaid carers across Bath and North East Somerset.
· Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers’ Centre.
· Work collaboratively with colleagues to help deliver The Carers’ Centre vision for carers.
Income generation
· Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers’ Centre Strategic Plan.
· Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them.
· Build long-lasting relationships with key local philanthropists, donors, and funders.
· Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders.
· Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups.
· Contribute towards the charity’s communications and marketing strategy ensuring fundraising is embedded.
· Develop, maintain, and implement relevant policies and procedures in line with our growth plans.
Line management
· Provide effective line management and support to direct reports to help them maximise their potential and effectiveness.
· Ensure line reports consider their own health and wellbeing.
General
· Uphold and embed our values and behavioural competencies.
Ensure you and your reports:
· Uphold and embed our values and behavioural competencies in your work
· Deliver against the agreed workplan.
· Adhere to the Carers’ Charter.
· Work within The Carers’ Centre’s policy framework.
· Ensure that you adopt good practice within the Carers Trust network.
· Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines.
· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.
· Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project
· Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
The client requests no contact from agencies or media sales.
Thank you!
Are you looking for a role where your accuracy and care help make every donation count?
We’re looking for an Income Officer to join our Fundraising Team on a 12-month Fixed Term Contract. As an Income Officer at the Motor Neurone Disease (MND) Association, you’ll play a key role in ensuring all income is processed efficiently, accurately, and with the highest standards of supporter care. You’ll help maintain the integrity of our income data and make sure every supporter’s contribution is handled with respect and precision. This is an excellent opportunity to use your attention to detail and problem-solving skills to support meaningful work.
Key Responsibilities:
- Process income and related data accurately on the CRM database, ensuring all income is accurate and coded correctly
- Allocate restricted income in line with supporters’ wishes and organisational guidelines
- Maintain strong relationships with supporters, responding to enquiries by phone, email, or post with professionalism and care
- Manage over 7,000 regular supporters through Direct Debit, Standing Order, and Payroll Giving, including reconciliations and regular transaction processing
- Carry out Gift Aid checks before HMRC submissions and help maximise Gift Aid income
- Maintain and manage financial and data systems with high data integrity, ensuring compliance with Data Protection and audit requirements
- Work collaboratively with colleagues to streamline processes and identify practical improvements to manage increasing transaction volumes
- Support the wider Supporter Care and Fundraising teams through integrated working and shared learning
About You:
- Skilled in using databases, with proven accuracy in data entry and financial processing
- Experienced in financial or donation processing systems, with strong understanding of related procedures
- Confident problem solver with strong analytical and organisational abilities
- Highly proficient in Microsoft Office, especially Excel, Word, and Outlook
- Excellent communicator, with the ability to handle complex enquiries clearly and sensitively
- Able to prioritise your workload effectively, work independently, and contribute positively within a team
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. (5 days per week office-based training is required for the first 8 weeks) Flexibility to attend the office more regularly in line with organisation needs.
Apply today and bring your expertise as an Income Officer to a team that values precision, collaboration, and genuine supporter care.
The client requests no contact from agencies or media sales.