Case manager jobs in lisbon, lisbon
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
Since 2019, we have been building a cross-cutting thematic programme using our investor accountability, corporate engagement and public policy toolkit to build a movement to harness the power of the investment system to address commercial determinants of health.
In 2022, we launched Long-Term Investors in People’s Health (LIPH), a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy. It is one of ShareAction’s largest programmes. Since the launch of LIPH, we have run high-profile campaigns to get large food manufacturers and retailers to improve their health disclosures and sell healthier products via our Healthy Markets Initiative (HMI); recently set up a Clean Air Initiative (CAI); mobilised investors to engage with corporates, the UK government, and standard-setting bodies on issues such as clean air and sick leave policies; and partnered with academics to grow the evidence base on the financial materiality of health. We have ambitious plans to take this work forward and are looking for a new Head of the team to help us do so.
As Head of Health, you will:
- Oversee and contribute to the successful implementation of ShareAction’s strategy to tackle poor health via its LIPH programme, a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy.
- Lead and motivate a team of 10 staff members and directly line manage at least three of them.
- Ensure adequate risk management and monitoring, evaluation, and learning processes are in place.
- Together with the Fundraising team and Co-Director of Corporate Engagement, be responsible for securing funding for the LIPH programme, including writing funding bids, supporting with relationship management, supporting the coordination of our Funders’ Governance Group, and helping produce update reports.
- Plan, manage and report on budget for the LIPH programme, delegating workstream and campaign budgets where there are appropriate leads.
- Develop and nurture strategic relationships with senior external stakeholders, including funders, journalists, investors, and civil society organisations.
- Act as one of ShareAction’s subject matter experts on commercial determinants of health, keeping your knowledge up to date with developments across academia, civil society, and public policy.
- Act as a media spokesperson for the team and represent it in internal and external forums.
- Work with peers at the “Head of” level to play a leadership role across ShareAction.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What you’ll bring to the team
- Passionate about harnessing the power of the financial system to address poor health across the commercial determinants of health.
- Excellent organisation and project management skills, with demonstrable experience leading ambitious programmes of work.
- Great team player with experience of building, managing and leading a high-performing team based on mutual trust, respect and inclusion and providing mentoring support to more junior members of staff.
- A strategic mindset.
- Comfortable with working autonomously, setting priorities, managing workload and driving delivery against objectives for yourself and your team.
- Excellent communication skills, both written and verbal, and the ability to flex style according to your audience.
- Experience building relationships at a senior level with stakeholders across the private and public sectors, with the ability to understand a range of perspectives and to influence with respect and diplomacy.
- Strong professional knowledge and understanding of the commercial determinants of health and/or of responsible investment.
It would be desirable for you to have:
- Substantial experience leading and/or feeding into an advocacy campaign.
- Previous experience securing philanthropic funding for programmes of work.
- Experience managing budgets.
- Experience speaking directly to the media and representing an organisational position.
- Proficiency with common office software, including Microsoft Office, Outlook, SharePoint, Cascade, and Salesforce.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide an environment for our colleagues to thrive.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place, well above the average for UK workplaces.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- An 8% non-contributory pension invested with NEST, who make a range of options available.
- A healthcare cash plan that gives you money back on your healthcare costs.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
We have a formal hybrid working policy in place. As Head of the team, we expect that you will work from the office at least every Tuesday if you are based in London and at least two Tuesdays a month if you are based outside of London. The team holds its weekly meetings on Tuesday morning.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9am on Monday, 18 August 2025.
First-round interviews: w/c 25 August 2025.
Second-round interviews: w/c 8 September 2025.
Informal meeting with the team: w/c 15 September 2025.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Thank you!
Job Title: Database Administrator – VAC146
Working Hours: 37.5 per week (Flexible and part-time working offered by agreement)
Salary: £25,000 - £27,000 per annum
Contract: Fixed Term, 12-18 months
Deadline: Monday, 11 August 2025
Telephone Screening: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.
Interviews to take place: Wednesday, 27 August 2025
Location: Leeds Charity Offices with flexibility to work from home
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have excellent attention to detail and have experience of working with databases? If so, we want to speak to you!
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
As a Database Administrator you will help manage one of our biggest investments, our Fundraising CRM. Reporting to the Database & Insight Manager, you will play a key role in ensuring our fundraising database is effectively maintained and up to date.
You will assist with the administration and processing of donations, month end reconciliation, gift aid processing, and maintaining database records. You will manage day to day support and improvement of the database by completing regular housekeeping tasks that ensure data integrity and consistency is maintained.
The person will:
· Process income on the CRM database from a variety of sources, including online platforms (LHC website, JustGiving, Give as you Live, etc.) and BACS donations.
· Maintain accurate Gift Aid information and help prepare data for Gift Aid claims.
· Utilise Microsoft Excel to manage the import and export processing for internal and external data sets.
· Assist with monthly financial reconciliation support as needed.
· Ensure high standards for all supporter data entry and help to ensure data is kept accurate and up to date on the CRM with a focus on supporter preferences, change of addresses, etc.
· Ensure we are compliant with the UK's data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The successful candidate will have:
· Previous experience working with data management using CRM systems.
· Excellent IT skills and be confident and proficient in working with Excel, Word, Publisher, PowerPoint and CRM systems.
· Have an excellent understanding of marketing consent and GDPR
· Have a resourceful and logical mind with great attention to detail and high standards of accuracy
· Be able to think creatively and problem solve using data and strong critical reasoning skills.
· Have a strong understanding of Fundraising and Gift Aid legislation and compliance rules.
· Have strong communication skills, both verbal and written, with the ability to build relationships with a wide variety of stakeholders.
Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact us via our website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Flexible and Hybrid Working
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
For more information about the position and the charity, please visit our website.
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
Thank you!
Background
The Maypole Project supports children and young people with complex medical needs and their families across the UK. Our vision is that all families with a child with complex medical needs will have access to our support from diagnosis, for as long as they need.
Our unique model provides emotional and wellbeing support through counselling and therapy services for parents/carers, siblings and other adults involved in caring for a young person with complex medical needs. We provide counselling and play therapy for children and young people with complex medical needs, a youth club, buddying and activity programmes which are also open to children with special educational needs and disabilities (SEND).
The Maypole Project has been providing vital services to families for over 21 years and is in an exciting phase of development. We are recruiting a qualified and experienced Child Therapist to meet the growing demand for support, and to grow and extend our provision to meet the needs of more families who would benefit from our unique model of support.
Overall purpose:
To provide appropriate, professional and responsive therapeutic support to children (the child/ren who have complex medical needs and/or their siblings) in 1:1 sessions through the integration of counselling with therapeutic creative and play skills.
Role responsibilities:
Children, who have been assessed by an experienced member of the project’s counselling team, and with parental consent, will be referred on to the post holder who will:
· Work to The Maypole Project Model of Support for children and young people, providing therapeutic support through an integration of counselling with therapeutic creative and play with a caseload as agreed, relative to hours at a minimum of 5 clients per 7 hour working day.
- Undertake The Maypole Project mandatory in-house training (20 hours)
- Attend a training update session at least once per annum
- Contact the client’s parent/guardian organising an initial 1:1 meeting with them to talk through the issues their child faces and agree the time, location and frequency of sessions in line with Maypole Support office guidelines/room availability where applicable.
· Set up and clear away the therapy room that has been tailored to each individual client’s needs.
- Attend monthly group supervision (2 hours)
- Complete client notes and The Maypole Project paperwork as required
- Liaise with their Line manager or the Clinical Supervisor in case of questions/difficulties
- Follow The Maypole Project policies and guidelines including staff code of conduct at all times.
- Attend service-wide activities including family activity events and fundraising events
Support:
You will have support from our Children and Young People’s Therapies service manager for clinical oversight and day-to-day issues and a supervisor for Clinical advice/direction. Attendance at monthly Clinical Supervision is mandatory.
Location:
Initially based at our premises in Orpington with some remote provision and possible travel to schools, hospitals, hospices and clients’ homes.
Registered Charity
6 - 10
We support children and young people with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate and proven fundraiser looking for your next big challenge? This is your chance to join a mission-driven team and help transform the lives women and girls who are marginalised and suffering in London
Reporting to our brilliant Business Development Manager and working closely with our Operations Manager, you’ll be a vital member of our charity team, responsible for supporting activity across community and events fundraising. This role will focus on providing exceptional steward-ship for our calendar of community and events fundraising. You’ll build relationships with supporters and help deliver impactful events as well as help grow our income through individual giving.
ABOUT US
Hopscotch works hard to support women and families facing racial and gender inequity in London. We are proudly anti-racist and anti-misogynist. We take our trauma informed practice seriously, both with service users and within the organisation. We also run a successful Homecare service, with Care Workers supporting vulnerable people in south Camden who draw on care.
WHY HOPSCOTCH?
o Great, supportive culture and values, with low turnover and high levels of contentment
o You will want to work in an environment which is inclusive and non-judgemental. It’s a chance to challenge the status quo and not settle for what isn’t working
o You’ll love being a part of a diverse and vibrant team which has positivity, creativity and problem-solving values and where all voices are heard
o Your dedication will have a meaningful impact on the lives of those in need
o Be with an employer who is a signatory of the Employers Domestic Abuse Covenant (EDAC) – a pledge by businesses to support employees who are survivors of violence
o 25 days annual leave for full time employees, increasing after 5 years employment, with additional paid office closure between Christmas and New Year. Hopscotch believes we all deserve quality time to focus on our friends and family and most importantly, ourselves at this time
o Occupational sick leave
o Regular internal supervision and external clinical supervision
The Role
Fundraising and Impact Coordinator
o Assist in the planning and execution of a diverse range of fundraising applications, events and community initiatives
o Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities
o Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration
o Lead outreach efforts to engage new community partners, such as businesses, promoting fundraising opportunities and supporting their initiatives.
o Lead on generating income through diverse means
o To represent the charity in all spaces - implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships
o Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship
o Serve as the primary point of contact for funders, donors and friends of Hopscotch Women’s Centre, ensuring they receive the information and support needed to maximise their fundraising potential
o Provide timely and effective follow-up communications with stakeholders, ensuring they feel valued and engaged
o Maintaining our CRM database, ensuring accurate records to track communications and data, ensuring compliance with GDPR and data protection laws.
o Work closely with Finance colleagues to process donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately
o Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets
o Create engaging materials (posters, leaflets, stories etc), working closely with our social media lead on content
o Produce impact reports and collate information for reporting to funders and to support fundraising initiatives and grant applications
o Work collaboratively with the wider team, to support their work whilst deepening an understanding of our services
o Support the CEO and Operations Manager with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives
o Any other duties as required by the Business Development Manager
Values, Behaviours & Competencies
o Committed to the Vision and Mission of Hopscotch, ensuring our service-user voices are centred in all fundraising and impact gathering
o Feminist in understanding ‘Violence against Women and Girls’
o Committed to fostering innovation and continuous improvement in working practice
o Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
o Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
o Non-judgemental with a commitment to self-care within the team
o Collaborative, building relationships with internal and external partners
Knowledge, Experience and Skills
o Experience of working within the charity sector with fundraising and impact gathering and presentation
o Profound understanding of the issues facing marginalised Londoners, particularly women, from ethnically minoritised communities
o Experience working with minoritised Global Majority women and a diverse staff team applying anti-discriminatory practice
o A resilient and assertive approach to reaching out and building trust and positive relationships with funders, donors and other stakeholders
o Awareness of the intersectionality affecting our service users and how to speak confidently about this to funders, donors and other stakeholders
o Ability to provide solution focused work environment through the ebbs and flows of fundraising
o Ability to advocate successfully for the charity in all spaces
o Ability to critically reflect on own practice and performance and make use of clinical supervision
o Excellent organisational and IT skills including the ability to be self-servicing, use relevant IT packages and maintain an efficient case recording and data reporting system
o Excellent written and verbal communication skills
Our ideal candidate will have experience of working in a fundraising or similar role.
You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. Having an ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a women’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact
We would love to hear from you
Please send your CV and cover letter – or ask us any questions.
Thanks and good luck!
Registered Charity
21 - 50
Hopscotch seeks to address racial and gender inequity and empowers women facing this injustice and disadvantage in a culturally sensitive way
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a Peer Support Volunteer Manager to join the Peer Support team in the National Homicide Service, working 18.75 hours a week on a fixed term basis until September 2026.
This role is home-based with regular travel required throughout England & Wales, actual hours can be discussed at interview.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.
As a Peer Support Volunteer Manager you will be:
- Responsible for development and management of a cohort of lived experience volunteers
- Triaging and Risk Assessing clients as they are referred into the service
- Facilitating Peer Support groups, both online and face-to-face
- Contributing to the training and recruitment of new volunteers
You will need:
- Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
- Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
- A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Employment & Learning Advisor
Westminster, London
Hours: 35 hours (full time) working at least 3 days in our office near Victoria
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Employment & Learning Advisor to work effectively as a member of the Centre and the Employment & Learning team to progress a caseload of clients on their journey into meaningful and sustainable employment. You would be responsible for coordinating a range of employment-focused provision through 1:1 interventions, workshops, courses, and supplementary training opportunities to improve clients’ confidence and skills to increase their employability and household income potential. You would also be responsible for identifying, developing and maintaining external relationships and partnerships with relevant organisations, employers, and training providers. In addition to this, you would also work alongside your line manager to deliver a comprehensive learning and employment service, that meets client need and is delivered in line with the organisation’s strategic aims, objectives, and outcomes-based approach. This role is pivotal in order to reach the Centre’s ultimate goal of helping people achieve greater resilience and wellbeing.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration. This role requires an enhanced DBS check plus children’s barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Access to Blue Light Card discounts
· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
· Life assurance cover (after probation passed)
· Season ticket loan
· Training and development opportunities
Closing date for applications: 9am Wednesday 6th August 2024
Interviews: W/C 11th August
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
Registered Charity
51 - 100
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join the Bristol IDVA Service supporting male victims, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home based and therefore requires an appropriately confidential home space in which to work.
As an IDVA you will:
- Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
- Focus on and prioritise high risk cases and provide a proactive, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support.
- Work with high risk victims of domestic abuse to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet client's needs as identified in the risks and needs assessment.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards.
- Provide advocacy, and information to victims including exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
- Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
- Participate fully in the Multi-Agency Risk Assessment Conference framework.
- Maintain accurate and confidential case management records and contribute to monitoring the service.
You will need:
- A SafeLives (or equivalent) IDVA qualification or the willingness to work towards.
- An ability to work independently and as part of a team, sharing, coaching and influencing others.
- A good understanding of domestic abuse including its impact on victims and their children.
- An understanding of the principles of risk assessment, safety planning and risk management.
- Experience of working within a multi-agency and legislative framework.
- Experience of managing a complex caseload, and be able to prioritise work and deal with competing demands.
- Strong crisis management skills
- Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Role Summary
This senior leadership role will oversee the strategic planning, management and reporting of the Natural History Museum’s major fundraising campaign NHM150, the campaign to raise £150m to revitalise our South Kensington home ahead of our 150th anniversary. The successful candidate will combine exceptional relationship-building skills with proven campaign management expertise to support the Development team’s fundraising objectives. Reporting to the Director of Development the post-holder will lead a team of development professionals to deliver insightful prospect research, manage systems for donor journeys and lead on excellent donor stewardship for the Development team. They will also manage the continuous improvement of the Development CRM and ensure that excellent income processing and reporting systems are in place. A key member of the Development Group’s Senior Leadership Team, the post-holder will work with colleague across the Museum to ensure that the NHM150 Campaign and major funding bids are aligned with the Museum’s wider strategy and operating plan.
Main tasks and responsibilities
Strategic Leadership & Planning
- Support the development of campaign strategies aligned with organisational priorities and timelines
- Work with the Director of Development and the heads of fundraising to establish fundraising goals, metrics, and benchmarks for campaign success
- Create detailed campaign plans including case statements, prospect identification, solicitation strategies, and timeline management
- Collaborate with executive leadership and NHM150 Fellows to continue to refine campaign objectives and messaging
Campaign Execution & Management
- Manage campaign logistics including, communications, materials development, and donor cultivation activities
- Liaise closely with the Head of Special Events to ensure that NHM150 projects and donors are at the heart of NHM hosted events
- Coordinate cross-functional teams including development staff, communications, finance, and external consultants
- Monitor campaign progress against established metrics and adjust strategies as needed
- Ensure compliance with all regulatory requirements and organisational policies
Prospect Research and Stewardship
- Lead the prospect research function responsible for identifying major gift and partnerships prospects including individuals, foundations, corporations, and government entities
- Develop and lead prospect tracking and management systems ensuring excellent cultivation and solicitation plans are in place across the Development function
- With the support of the Director of Development’s Executive Assistant coordinate volunteer engagement and peer-to-peer fundraising activities
- Lead the stewardship function, ensuring that Development wide policies are developed and implemented and that these are coordinated with colleagues across the Museum, and that donors are recognised and stewarded to the highest standards.
Development Operations
- Ensure the accurate and timely processing off all Development income, liaising closely with colleagues in Finance to improve and maintain accurate and insightful reporting to improve planning.
- Manage the smooth and effective running of Development Group’s CRM (Raisers Edge) ensuring compliant, accurate and effective systems
- Ensure the Database and Reporting Manager oversees a pipeline of donor data screening, cleaning and segmentation in order to ensure accuracy, consistency and functionality of data, and that clear and accessible training and procedures are in place for and delivered to database users
- Ensure accurate and timely management of the Development Group’s corporate expenditure, including CRM supplier, membership bodies and regulatory costs.
Team Leadership & Development
- Lead and mentor a team of development professionals, providing guidance on campaign strategies and donor management
- Recruit, train, and supervise campaign staff and consultants as needed
- Foster a collaborative team environment focused on achieving campaign objectives
- Provide professional development opportunities and performance management for direct reports
What we’re looking for
Essential
- Experience of working strategically and contributing to the development and implementation of organisational strategy and business planning within a not-for-profit/fundraising environment
- Experience of analysing, interpreting and communicating complex management information to senior stakeholders, including developing and monitoring effective KPIs
- Experience of developing and managing fundraising plans and income and expenditure budgets
- Experience of financial processes relating to fundraising, such as Gift Aid, target setting and monitoring
- Experience of delivering excellent stewardship to diverse donor constituencies
- Experience of working with fundraising databases such as Raiser’s Edge and Microsoft Dynamics
- Experience of leading multi-functional and high achieving teams to deliver excellent results, including motivating and coaching staff and dealing effectively with any performance issues
- Educated to degree level or equivalent
Desirable
- Experience working with diverse donor constituencies including individual major donors, foundations, and corporate partners
- Experience of working with international fundraising communities and mechanisms
- Experience of contributing to and implementing corporate governance policies and procedures, including risk management and information and records management
- Experience of managing supplier relationships effectively
- Experience working collaboratively with board members, volunteers, and senior leadership
Skills and abilities
- Excellent interpersonal and stakeholder management skills, persuasion and influencing skills and the ability to build good relations both internally and externally
- Strong project management capabilities with experience managing complex, multi-year initiatives
- Proven ability to develop compelling cases for support and fundraising materials
- Experience with fundraising database management and prospect research tools
- Strategic thinking and analytical skills with ability to interpret data and adjust strategies accordingly
- Outstanding written and verbal communication skills for diverse audiences
- High level of computer literacy, including Word, Excel and PowerPoint
- Demonstrated ability to lead and motivate teams toward ambitious goals
- Strong organizational and time management skills with ability to manage multiple priorities
- Resilience and persistence in pursuit of fundraising objectives
Key information
Salary: £55,000 per annum, grade 3
Hours: Full time, 36 per week
Contract: Permanent
This role operates on a hybrid model, and it requires at least 2 days of working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
Our benefits
In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.
Wellbeing and work-life balance
- Generous annual leave allowance of 27.5 days holiday plus public holidays
- Enhanced sickness pay to support you through periods of illness
- Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
- Flexible working and hybrid working arrangements where the role allows
- A 24/7 employee assistance programme including face to face counselling sessions
- Occupational health advice and support
- Eye care vouchers for display screen users
- Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work
Financial
- Generous defined contribution pension scheme with employer contribution up to 10% of salary
- Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
- Season ticket and cycle loans to help you spread the cost of cycling to work
- Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
- 20% discount in our NHM shops both online and in store
- Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
- Discounts at local shops and restaurants within the South Kensington area
Cultural and lifestyle
- Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
- Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
- Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
- Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga
Family friendly
- Enhanced pay for maternity, paternity and adoption leave
- Flexible working and hybrid working arrangements where the role allows
- Supportive policies to help you manage fertility treatment
- Paid special leave to help you manage unexpected life events or to make caring arrangements
How to apply
To apply, please complete an online application through our recruitment portal.
The closing date for applications is 29 July 2025.
First stage assessment for this role is likely to take place in week commencing 04 July 2025.
How we hire
We want everyone to be able to perform at their best throughout our hiring process. We’ve put together some information about how we hire as well as tips for completing your application and taking part in our assessment process. You can find this information on our careers site here.
Reasonable adjustments
We welcome applications from disabled candidates, and are committed to adapting our recruitment processes to make sure all candidates can perform at their best. If you require adjustments to our application process or require materials in a different format, contact us.
If you need adjustments to the assessment stage of our hiring process, indicate this on your application form and we’ll contact you before the assessment to put these in place.
We’re part of the Disability Confident Scheme and guarantee an interview to all disabled candidates who meet the minimum shortlisting criteria for the role.
The client requests no contact from agencies or media sales.
Thank you!
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefits Adviser
Salary: £29,063 pa
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team as an experienced Debt & Welfare Benefits Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website
For an informal discussion about the roles call Theresa Gniadkowski
For an application pack visit our website or email recruitment or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date for applications: Monday,28/07/2025 at 5pm
Interviews: w/c Monday, 04/08/2025
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Thank you!
Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.
We are looking for an enthusiastic, reliable and confident person to join our Team. The ideal candidate will provide face to face advice and support to local people, including those living in the community who could be considered ‘vulnerable adults’. The Outreach Caseworker will assist clients with complex welfare, debt and housing enquiries, covering issues across each subject. This requires a good foundation knowledge of each advice area, so competence in these subjects is essential.
This is a challenging role, managing a demanding caseload, working to strict quality standards and ensuring that all work is compliant with our contract funders.
Applicants need to be –
- Computer-literate, although training on our case recording systems will be given.
- Confident in working to performance targets.
- Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach.
- Prepared to work independently and from a variety of community-based locations.
A minimum of 12 months’ experience in an advice agency or similar setting is desirable.
The successful Applicant/s will be asked to undergo an Enhanced Disclosure and Barring Service (DBS) check.
Closing Date: Wednesday 6th August at 5pm
Interviews: To be agreed
Please note interviews will be held face to face at Clarendon Drive Office
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a positive impact on people’s lives? Do you thrive on providing empathetic and meaningful support to those facing challenges? If yes, come join the team!
About the role:
We’re looking for an enthusiastic and compassionate individual to join our team as a Floating Support Worker, where you’ll play a key role in providing empowering, person-centred support to individuals across Westminster. As part of a dynamic and diverse team, you will work with clients from a variety of backgrounds, offering tailored support that helps them sustain their tenancies, improve their wellbeing, and work towards achieving their personal goals. Your day to day responsibilities will include delivering psychologically informed support, ensuring clients are actively engaged in their journey, and working collaboratively to ensure holistic and meaningful outcomes. The impact you’ll have will be significant, helping individuals thrive in their own homes and build lasting resilience.
The Westminster Floating Support Service, funded by the Westminster Council, offers vital housing related support that enables individuals to maintain independent living, regardless of their tenancy type. Our service is built on respect for each person’s unique cultural, religious, and personal identity, ensuring that everyone’s dignity is upheld. You will be part of a comprehensive network of professionals, working in partnership to offer seamless support. At Single Homeless Project (SHP), we believe in continuous professional growth, providing all staff with ongoing learning opportunities through an extensive in house training programme. This role not only offers the chance to make a direct, positive impact on people’s lives but also provides a clear pathway for career development within a supportive and forward-thinking organisation.
About you:
- Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
- Experience of working in a client-centred support service working with clients presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
- A demonstrable level of experience and understanding of the range of approaches appropriate to working with multi disadvantages such as substance misuse, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
- The ability to work within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
- The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Applications will be reviewed and suitable candidates invited to interview from 15th July Online via Microsoft Teams. We reserve the right to close the advert early if a suitable candidate is identified, therefore please submit your application at your earliest convenience.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.
We are looking for an enthusiastic, flexible, reliable, and confident person to join our Triage Team. The ideal candidate will provide support to clients via a range of channels, acting as the ‘first contact’ with the organisation for local people. They will conduct triage interviews with clients face to face, via telephone, video call and webchat to understand their problem better and in greater depth, as well as to determine the next steps for supporting them.
Triage and Referral Officers assess and identify the main issues relating to people’s welfare, debt, and housing enquiries, as well as other legal and practical problems. You will not need to be an ‘expert’ in any one subject, but in the time, a successful candidate will need to ‘know a little about a lot’ and full training will be given to them to develop a good foundation knowledge of each advice area.
The ideal candidate will also need to be patient, calm under pressure and possess great communication skills and able to explain information to people from a variety of backgrounds, including those living in the community who could be considered ‘vulnerable adults.
All our staff work to strict quality standards and ensure that all work is compliant with our contract funders.
Applicants need to be –
- Computer-literate, although training on our case recording systems will be given.
- Confident and have some experience of using telephony and video call systems.
- Confident in working to performance targets.
- Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach.
A minimum of 12 months’ experience in an advice agency or similar setting is desirable.
The role is predominantly office based, with limited remote or homeworking on an ad hoc basis.
Closing date: Wednesday 6th August 2025 at 5pm
Interviews:To Be agreed
Please note that interviews will be held face to face at Clarendon Drive Office
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Debt Advisor/Caseworker
Supporting Leicester South Foodbank
Job Description
Responsible for:
Advising food bank clients and conducting assessments with people who are experiencing financial crisis or hardship and struggling to pay off debt. Required to provide advice through various service delivery points, including outreach locations.
Responsible to: Team leader, and Service Delivery Manager
Base Location: The LSFB Community Hub, Wigston, Leicestershire
Hours: 20 Hours per week
Term: Fixed Term until October 2026. This may be extended dependant on further funding opportunities
Salary:£13.50ph
Holidays: 25 days p.a. plus 8 days Bank Holidays pro-rated if the role is part time
Main Responsibilities
● Uphold the aims and principles of the Helping Hands Community Trust and the Leicester South Foodbank.
● Work within the service’s ethos and values, especially regarding equality and discrimination.
● Work within health and safety guidelines, sharing responsibility for own health and safety and that of colleagues.
● Keep up to date with legislation, policies and procedures and undertake appropriate training.
● Meet with clients face-to-face
● Provide confidential, specialist, debt and budget advice to clients at our main hub and in consultation with the line manager’s, outreach surgeries and venues across Leicester and Leicestershire
● Research, validate, and analyse information provided by a client in order to support and advise them on how to prioritise their debts and ways to repay it affordably and provide advice on dealing with the impacts
● Develop and agree realistic client budgets that fully reflect the client’s situation.
● Present a range of solutions, pointing out the advantages and disadvantages according to the client’s personal situation and make recommendations based on this information
● Compile financial statements
● Advocating on behalf of clients when negotiating with creditors, and other 3rd party organisations
● Ensure that all advice and solutions are presented in accordance with the charity’s policies and procedures and in line with AQS (Advice Quality Service) and thereby compliant with FCA (Financial Conduct Authority) and Debt Management directives)
● Assessing client needs through confidential interviews and hold a personal caseload
● Assist people to complete forms, writing letters or making phone calls on behalf of claimants
● Provide advocacy and assist clients with appeals and preparation for tribunals where the client has grounds to challenge decisions
● Working with our partners, other agencies and organisations on behalf of clients
● Assist clients in gaining access to other specialist, legal and professional services as appropriate.
● Liaising with other organisations when referring clients on
● Keeping confidential records, updates and training on our CMS (AdvicePro)
● Adhere to our Safeguarding, confidentiality and GDPR Policies and procedures
Casework
- Using the CMS AdvicePRO database to maintain electronic case records, for the purpose of continuing casework and information retrieval. These records must be inputted onto the database immediately following the appointment to ensure the records are up to date and accurate
- Act where necessary by calculating, drafting or writing letters and producing written submissions for clients as appropriate
- Negotiate with third parties
- Ensure income maximisation through the take up of appropriate benefits
- Prepare paper submissions to the appropriate statutory bodies, tribunals and courts as appropriate.
- Assist with related problems where they are an integral part of the case and refer to other advisers or specialists as appropriate.
- Make outreach visits, where necessary and subject to resources and risk assessments.
- Provide advice and assistance to staff and volunteers across the whole range of Welfare Benefits and debt issues.
- Ensure that all casework conforms to the AQS quality standard.
Administration
- Make recommendations for improvements to services.
- Effectively utilise AdvicePRO for statistical recording, case recording & document production.
- Provide 1 Case study/Good news story Monthly to the line manager
- Keep up to date with policies and procedures
Personal Specification
Essential:
- To hold a current DBS certificate, or willing to undergo a DBS check
- English and Maths Grade C/Level 4 or above
- Full UK Driving License with Business Insurance
- Traveling across sites in Leicestershire to see clients in appointment
- IT Confident
- Proficient in Information, Advice and Guidance to clients
- Understanding of the Debt system, and keeping up to date with the change alerts
- Knowledge and experience of giving competent accurate Debt advice to FCA and AQS Quality Mark standards
- Providing debt advice via face to face or telephone
- Negotiating with creditors, bailiffs, third parties by letter/ telephone
- Working with vulnerable clients
- Providing representation and advocacy on behalf of clients
- Generalist advice work
- Active Listening skills
- Excellent organisational skills and managing of own diary
- Working as a member of a team
- Undertaking casework and achieving set outcome
- Working within a funded partnership
- Have full working knowledge of Office 365 (Word, Excel, Outlook, SharePoint, One-drive)
- General knowledge of the welfare benefit system to assist with income maximisation
- Budgeting knowledge
Desirable:
- Completed training in money advice from MaPS accredited training provider
- DRO accredited intermediary, would be desirable
- Working knowledge of the CMS system AdvicePro database
- On The DBS Update system
- Ability to deliver services using video links via Microsoft Teams, and Zoom
- Ability to deliver services via social media and our interactive website
Thank you!
Strategic litigation is core to Liberty’s work. Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals. You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice. A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.
If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector. We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.
Closing date: 9am Monday 4 August 2025
First Round Interviews: 11 & 12 August 2025
Second Round Interviews: 19 August 2025
(flexibility is available should candidates be unable to make these interview dates)
For more information and details on how to apply please visit our website
Non Charity Employer
21 - 50
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Thank you!
Location: London / Hybrid
Salary: £60,920 FTE
Hours: 21 hours per week, flexible across 3–5 days
We’re working with a leading professional membership body to recruit a Head of Professional Conduct. In this key role, you’ll lead the organisation’s approach to professional conduct and disciplinary matters, ensuring members uphold the highest standards of ethical behaviour.
You'll oversee the work of the Professional Conduct Committee, manage a small team, and provide expert advice on complex cases. You’ll also lead on appeals, disciplinary processes, and governance updates—ensuring best practice and legal compliance at all times.
This is a fantastic opportunity to contribute to a globally respected professional body, shaping policy and driving excellence in member conduct.
About you:
- Expert knowledge of codes of conduct and disciplinary procedures (ideally in a professional or regulatory body)
- Strong experience leading or supporting a professional conduct or governance function
- Confident communicator with excellent judgement, discretion, and people management skills
- Comfortable working closely with committees, panels, and legal advisers
Benefits include:
- 25 days annual leave (pro rata)
- Generous pension options (up to 9% employer contribution)
- Income protection and life insurance
- Access to health services, private medical, and EAP
- Flexible hybrid working
To apply or find out more, please get in touch today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
